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July • August 2003 - Ontario College of Pharmacists

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DISCIPLINE<br />

DISCIPLINE<br />

CASE 2<br />

Failure to Take Appropriate Care When Dispensing<br />

Coumadin ® to a Patient; Failure to Obtain Requisite<br />

Authority to Dispense a Reduced <strong>of</strong> Quantity<br />

Member: Abdulkader Zalgaonker, Hespeler<br />

Hearing Date: February 27, <strong>2003</strong><br />

Mr. Zalgaonker was found to have:<br />

• Failed to maintain a standard <strong>of</strong> practice <strong>of</strong> the pr<strong>of</strong>ession<br />

• Contravened, while engaged in the practice <strong>of</strong> pharmacy,<br />

federal or provincial law or municipal by-law with respect<br />

to the distribution, sale or dispensing <strong>of</strong> a drug or mixture<br />

<strong>of</strong> drugs<br />

The following Agreed Statement <strong>of</strong> Fact formed the basis<br />

<strong>of</strong> Mr. Zalgaonker’s admission <strong>of</strong> pr<strong>of</strong>essional misconduct.<br />

Facts<br />

Mr. Zalgaonker is an owner, director, designated manager<br />

and dispensing pharmacist at his pharmacy.<br />

The patient was prescribed 250 Coumadin® 1mg<br />

tablets with directions to take two and one-half tablets<br />

once a day. Mr. Zalgaonker dispensed Coumadin® 5mg<br />

tablets in a container indicating that the contents were<br />

Coumadin® 1mg tablets. As a result, the patient<br />

consumed 12.5mgs <strong>of</strong> Coumadin® each day that she<br />

took the drug instead <strong>of</strong> the 2.5mgs that were<br />

prescribed. She suffered internal bleeding and was<br />

hospitalized for three days.<br />

In addition, the pharmacy records confirmed that the<br />

physician authorized three repeats <strong>of</strong> 250 Coumadin®. On<br />

some <strong>of</strong> these occasions, Mr. Zalgaonker reduced quantities<br />

without authority.<br />

Mr. Zalgaonker explained that the quantity <strong>of</strong> the<br />

prescription was reduced from 250 to 100 tablets to<br />

accommodate the limited personal budget <strong>of</strong> the patient<br />

and that he did not reduce the quantity for financial gain<br />

(which was marginal). Mr. Zalgaonker recognizes that the<br />

patient’s written authorization for the reduced quantities<br />

being dispensed would have been required in these<br />

circumstances.<br />

Reasons<br />

In accepting the Joint Submission on Penalty, the<br />

Committee considered that Mr. Zalgaonker has practised for<br />

20 years without any dispensing error complaints, and that<br />

since this incident Mr. Zalgaonker has developed new<br />

storage procedures for Coumadin® in the pharmacy by<br />

maintaining separately marked boxes for each strength and<br />

has revised his dispensing protocols to prevent future errors.<br />

The Committee also took into account that Mr.<br />

Zalgaonker was previously found guilty <strong>of</strong> pr<strong>of</strong>essional<br />

misconduct by the Discipline Committee in June, 1999 in<br />

connection with a conviction for income tax evasion by his<br />

pharmacy business for the years 1992, 1993, 1994 and<br />

1995, contrary to the Income Tax Act.<br />

Order<br />

1. A reprimand<br />

2. Specified terms, conditions and limitations on Mr.<br />

Zalgaonker’s Certification <strong>of</strong> Registration and in particular,<br />

that Mr. Zalgaonker complete successfully, at his<br />

own expense and within twelve months <strong>of</strong> the date <strong>of</strong> this<br />

order, the following:<br />

i) Courses <strong>of</strong>fered through the Canadian Pharmacy<br />

Skills Program: “Law Lesson 6 - Standards <strong>of</strong> Practice”<br />

and “Law Lesson 7 - Pr<strong>of</strong>essional Liability”<br />

ii) “Confronting Medication Errors” <strong>of</strong>fered by the<br />

<strong>Ontario</strong> <strong>Pharmacists</strong>’ Association, including<br />

“Module 1, Understanding the Issues and Dealing the<br />

Incidents” and “Module 2, Taking Action to Improve<br />

Patient Safety”<br />

3. A suspension for a period <strong>of</strong> two months; one month <strong>of</strong><br />

the suspension to be remitted on condition that Mr.<br />

Zalgaonker completes the remedial training workshops,<br />

courses and evaluations described in paragraph 2 above<br />

4. Costs to the <strong>College</strong> in the amount <strong>of</strong> $2,000<br />

Pharmacy Connection <strong>July</strong> • <strong>August</strong> <strong>2003</strong> 33

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