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Cycle network and route planning guide - NZ Transport Agency

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14 CONSULTATION<br />

14.1 Introduction<br />

This section describes the consultation that is appropriate at all stages of the <strong>planning</strong> process.<br />

78<br />

14.2 Why consult?<br />

Consultation underlies governance in<br />

a democratic society, <strong>and</strong> the Local<br />

Government Act 2002 emphasises a<br />

partnership with the community in<br />

everything local government does.<br />

Also, most politicians <strong>and</strong> officials do<br />

not rely on cycling as everyday transport.<br />

This means they have no recent personal<br />

cycling experience on which to assess<br />

proposed cycling measures. In addition,<br />

consultation is a way of accessing cyclists’<br />

extensive local cycling knowledge <strong>and</strong><br />

experiences <strong>and</strong> identifying their, <strong>and</strong><br />

potential cyclists’, attitudes.<br />

14.3 What is<br />

consultation?<br />

Consultation may mean informing the<br />

community, or being informed by it, or<br />

both. It may range from informing the<br />

public <strong>and</strong> asking for their consent to<br />

the public owning the strategy<br />

formulation process <strong>and</strong> contributing<br />

their own perspectives.<br />

Consultation is distinct from survey work or<br />

information gathering, which are controlled<br />

by cycle planners <strong>and</strong> essentially focus<br />

on factual data. Consultation, by contrast,<br />

seeks to give others a voice <strong>and</strong> to focus on<br />

views <strong>and</strong> perspectives contributed to the<br />

cycle <strong>planning</strong> process.<br />

14.4 Who to consult<br />

<strong>Cycle</strong> <strong>planning</strong> expertise frequently rests<br />

with a small group of specialists <strong>and</strong><br />

cycling advocates. Strong dialogue is<br />

required with cycling advocacy groups<br />

<strong>and</strong> specialists to ensure this expertise<br />

is incorporated <strong>and</strong> to test the technical<br />

aspects of cycle <strong>planning</strong>. Cycling<br />

advocates will need to be informed by<br />

technical perspectives.<br />

Because cyclists’ needs vary, a range of<br />

cyclist types will need to be consulted.<br />

Confident <strong>and</strong> less confident cyclists, those<br />

cycling longer distances (often at higher<br />

speeds), local commuters, school cyclists<br />

<strong>and</strong> those cycling for sport or leisure,<br />

should all be included.<br />

Other transport stakeholder groups <strong>and</strong><br />

the wider community will also need to<br />

be consulted on cycling-related proposals.<br />

These will include representatives of car<br />

drivers, truck operators, public transport<br />

operators <strong>and</strong> users, <strong>and</strong> pedestrians.<br />

A balance will be frequently needed to<br />

ensure each group’s needs are appropriately<br />

met without unreasonably disregarding<br />

those of others.<br />

14.5 When<br />

to consult<br />

Consultation is required throughout the<br />

cycle <strong>planning</strong> process (see Table 14.1).<br />

It is important to consult when proposals<br />

are still at a formative stage. Although<br />

consultation is often seen as an extra<br />

expense, it is usually repaid many times<br />

over in avoiding inappropriate design<br />

<strong>and</strong> sometimes the need to retrofit later.<br />

14.6 How to consult<br />

The requirement to consult is more<br />

important than the precise way in which<br />

consultation takes place. The following are<br />

some avenues that have been found useful.<br />

They are not exclusive, often needing to be<br />

used in combination:<br />

• Cycling working parties or advisory<br />

groups, usually comprising technical<br />

<strong>and</strong> professional staff from a range of<br />

official stakeholders (for example, local<br />

authority <strong>and</strong> Transit New Zeal<strong>and</strong>,<br />

LTSA, New Zeal<strong>and</strong> Police, <strong>and</strong> the<br />

regional council) along with cyclist<br />

representatives.<br />

• Public workshops, open forums or<br />

focus groups.<br />

• Formalised submission processes (for<br />

example on annual plans or LTCCPs).<br />

• Public notices, letter-drops of proposals,<br />

<strong>and</strong> internet-based information <strong>and</strong><br />

response opportunities.<br />

• <strong>Cycle</strong> audit <strong>and</strong> cycle review processes<br />

(see section 9.4).<br />

• One-on-one meetings with individual<br />

stakeholders as required, on specific<br />

subject matter.<br />

• Cycling planners or champions<br />

employed by the RCA, whether fulltime,<br />

part-time or incidental to another<br />

role, who can act as brokers between<br />

their employers <strong>and</strong> local advocates.<br />

Strong support to this role is important<br />

because otherwise impossible pressures<br />

may be generated by unrealistic<br />

expectations (especially if, as often is<br />

the case, the person is at a relatively<br />

junior position within the organisation).<br />

Professional ethical issues need to<br />

be recognised <strong>and</strong> this role needs to<br />

supplement, not replace, support for<br />

cycling across the wider organisation.

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