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2011 - New York Eye and Ear Infirmary

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<strong>2011</strong> Annual Report of<br />

The <strong>New</strong> <strong>York</strong> <strong>Eye</strong> <strong>and</strong> <strong>Ear</strong> <strong>Infirmary</strong><br />

EXCELLENCE IN<br />

SPECIALTY CARE<br />

Sorrell M. Mathes, Chairman<br />

D. McWilliams Kessler, President <strong>and</strong> CEO


Recognition for Excellence<br />

■ Named once again by US <strong>New</strong>s & World Report as one of<br />

“America’s Best Hospitals,” with a significant advance in rankings<br />

for both Ophthalmology <strong>and</strong> Otolaryngology; also named one of<br />

“10 Best Hospitals” in <strong>New</strong> <strong>York</strong> Metro area.<br />

■ Maintained prestigious Magnet Recognition status for NYEE<br />

nursing staff.<br />

■ Highlighted in Castle Connolly “Top Doctors” Guide <strong>and</strong><br />

<strong>New</strong> <strong>York</strong> magazine’s “Best Doctors.”<br />

Growth Strategy Yielding Results<br />

■ Furthered positive trend of last four years by enhancing <strong>New</strong> <strong>York</strong><br />

<strong>Eye</strong> <strong>and</strong> <strong>Ear</strong>’s financial stability– increasing revenue growth by<br />

40% <strong>and</strong> cash flow by $14 million, maximizing reimbursement,<br />

<strong>and</strong> reducing outst<strong>and</strong>ing receivables to 35 days.<br />

■ Progressed with construction of exp<strong>and</strong>ed surgical suite, completing<br />

first phase 3,600 square feet Perianesthesia Care Unit (PACU) on<br />

time <strong>and</strong> on budget, with two new operating rooms (OR’s) to be<br />

completed by early 2013. Simultaneously, our surgical volume<br />

continued upward trend – with a record 31,543 cases – due to<br />

increased efficiencies <strong>and</strong> addition of a significant number of new<br />

physicians across all NYEE specialties.<br />

■ Exp<strong>and</strong>ed new satellite offices to Columbus Circle, Tribeca,<br />

White Plains <strong>and</strong> Short Hills, bringing current total to 15, with<br />

plans to continually add several offices annually in locations<br />

throughout the five boroughs, Westchester County, Long Isl<strong>and</strong> <strong>and</strong><br />

northern <strong>New</strong> Jersey.<br />

■ Developing multi-specialty, free-st<strong>and</strong>ing Ambulatory Surgery<br />

Centers (ASC’s) as joint ventures with physicians, <strong>and</strong> with a<br />

national ASC development <strong>and</strong> management company. Received<br />

certificate of need (CON) approval for four-OR ASC in Bayside,<br />

Queens; review of CON pending in 2012 for similar facility in<br />

Westchester.<br />

■ Exp<strong>and</strong>ed clinical service volume with close to 50 new professional<br />

staff <strong>and</strong> allied health professionals appointments, including<br />

Rachel Wellner, MD, MPH, to a newly created position as Director<br />

of Breast Services, <strong>and</strong> Joseph Bernstein, MD as Director of Pediatric<br />

Otolaryngology at NYEE <strong>and</strong> for Continuum Health Partners<br />

Otolaryngology Service Line.<br />

■ Widened marketing outreach with exp<strong>and</strong>ed direct mail program,<br />

<strong>and</strong> placement of both target <strong>and</strong> programmatic advertising in<br />

newspapers, magazines <strong>and</strong> radio, resulting in significant increase<br />

of online appointments <strong>and</strong> surgical volume.<br />

Investment in Advanced Diagnostics<br />

<strong>and</strong> Infrastructure<br />

■ Continued to invest in advanced technology, including Optos Wide<br />

Field Fundus <strong>and</strong> Fluorescein System, allowing for greater retinal<br />

diagnostic capability; Oculus Pentacam Corneal Topography System,<br />

providing most accurate corneal measurements available to date;<br />

<strong>and</strong> world’s most advanced Zeiss Lumera 700 series Surgical<br />

Microscope System throughout the new Surgical Suite.<br />

■ Continued upgrading patient care areas including the private patient<br />

Delafield Rooms, the adult hearing aid dispensary, <strong>and</strong> the clinics.<br />

Leadership in Physician <strong>and</strong><br />

Nurse Training <strong>and</strong> Research<br />

■ Enhanced status as leading nexus for training of international eye<br />

fellows, receiving 15 of the approximately 60 fellowships granted<br />

worldwide by International Council of Ophthalmology.<br />

■ Initiated collaborative Adaptive Optics Imaging Project with the<br />

<strong>Eye</strong> Institute of the Medical College of Wisconsin.<br />

■ Exp<strong>and</strong>ed educational activities presented under the auspices of<br />

<strong>New</strong> <strong>York</strong> <strong>Eye</strong> <strong>and</strong> <strong>Ear</strong> Institute for Continuing Medical Education,<br />

including live courses, conferences <strong>and</strong> Gr<strong>and</strong> Rounds series.<br />

■ Initiated a Collection of Retrospective Bibliographies of Research<br />

Papers written by all NYEE-affiliated physicians to be placed on<br />

our website.<br />

Strength through Teamwork<br />

■ Enhanced Electronic Medical Record compliance including<br />

acquisition of SYNERGY, a multi-platform web-based image retrieval<br />

<strong>and</strong> archiving system that increases overall stability, retrieval speed<br />

<strong>and</strong> functionality; it provides integrated MD notes to password<br />

protected user/physicians, <strong>and</strong> enables comparison of historical<br />

data <strong>and</strong> measurements.<br />

■ Maintained uninterrupted pharmacy services <strong>and</strong> medication supplies<br />

to OR’s <strong>and</strong> patient care areas in face of the worst US drug shortages<br />

seen in years, with development of a drug repackaging program to<br />

maximize our existing stock of critical <strong>and</strong> non-critical care<br />

medications.<br />

■ Coordinated expansive services for our multi-ethnic patient<br />

population, including multilingual staff, ATT Language Line,<br />

language interpreters, social services, <strong>and</strong> multilingual support<br />

groups for patients with vision impairment.<br />

Extensive Community <strong>and</strong><br />

Corporate Partnerships<br />

■ Enhanced partnership with The Recording Academy/MusiCares,<br />

providing 3rd annual free voice screening on World Voice Day,<br />

<strong>and</strong> establishing our Voice & Swallowing Institute as preferred<br />

provider of vocal health services to MusiCares members.<br />

■ Established relationships with such organizations as The <strong>New</strong> <strong>York</strong><br />

Stock Exchange, providing free hearing <strong>and</strong> ocular screenings,<br />

disseminating patient education information <strong>and</strong> delivering


community/corporate talks by physicians <strong>and</strong> other NYEEE<br />

clinical experts.<br />

■ Extended <strong>Ear</strong> Institute program for Jewish children with hearing<br />

loss in conjunction with Our Way/National Council for Disabilities.<br />

Global Outreach<br />

■ Collaborated with ORBIS Flying <strong>Eye</strong> Hospital to conduct Nursing<br />

Fellowships for two nurses from China.<br />

■ Established partnership as a “sister institution” with Taiwan’s<br />

Show Chwan Health Care System, a comprehensive medical care<br />

network <strong>and</strong> premiere medical tourism destination.<br />

■ Conducted series of physician-led goodwill medical missions,<br />

including Operation Restore Vision to Nepal, <strong>and</strong> surgical eye<br />

missions to Zambia, Nigeria, Philippines <strong>and</strong> Dominican Republic.<br />

Statement of Operations<br />

Widening Culture of Philanthropy<br />

■ Achieved best-ever fundraising year, raising more than $4 million.<br />

■ Widened philanthropic support for Surgical Suite Initiative, bringing<br />

total raised to $2.2 million, exp<strong>and</strong>ing Honor Roll of Founding<br />

Benefactors to 75 members.<br />

■ Continued building NYEE endowed fund program, establishing<br />

The James Cox Chambers Glaucoma Research & Education Fund<br />

<strong>and</strong> The Joseph B. Walsh, MD Ophthalmology Research &<br />

Education Fund.<br />

■ Generated foundation grants to exp<strong>and</strong> important NYEE clinical<br />

programs, including Uveitis & Macular Degeneration Support<br />

Groups, <strong>Ear</strong> Institute Pediatric Support Services, <strong>and</strong> Electronic<br />

Medical Records.<br />

The <strong>New</strong> <strong>York</strong> <strong>Eye</strong> <strong>and</strong> <strong>Ear</strong> <strong>Infirmary</strong><br />

Financial Information For the Year Ended December 31, <strong>2011</strong> (in thous<strong>and</strong>s of dollars)<br />

<strong>2011</strong> 2010 2009 2008 2007<br />

Total Revenues $ 130,693 $ 120,121 $ 112,922 $ 101,193 $ 93,510<br />

Total Expenses 123,933 117,163 112,585 105,608 95,427<br />

Gain (Loss) from Operations $ 6,760 $ 2,958 $ 337 $ (4,415) $ (1,917)<br />

Revenue Growth Percentage 40% 28% 21% 8% –<br />

Expense Percentage 95% 98% 100% 104% 102%<br />

Surgeries 28,329 27,990 26,752 24,748 23,687<br />

Statement of Financial Position<br />

Assets<br />

Cash <strong>and</strong> Investments $32,459 $ 29,249 $ 18,047 $ 8,386 $ 17,845<br />

Patient accounts receivable, net 11,732 11,708 11,699 12,091 12,926<br />

Other current <strong>and</strong> non-current assets 64,898 57,275 55,761 54,408 51,077<br />

Total Assets $ 109,089 $ 98,232 $ 85,507 $ 74,885 $ 81,848<br />

Days In Accounts Receivable 35 40 42 49 56<br />

Liabilities <strong>and</strong> Net Assets<br />

Current liabilities $ 30,756 $ 29,732 $ 21,479 $ 14,683 $ 18,727<br />

Pension payable/other non-current liabilities 25,044 22,577 23,118 33,635 13,203<br />

Total Liabilities 55,800 53,309 44,597 48,318 31,930<br />

Net Assets 53,289 45,923 40,910 26,567 49,918<br />

Total Liabilties <strong>and</strong> Net Assets $ 109,089 $ 98,232 $ 85,507 $ 74,885 $ 81,848


Supporting Our Mission...<strong>2011</strong> Donor List<br />

“Surely there would be no need of eloquent appeals on behalf of The <strong>New</strong> <strong>York</strong> <strong>Eye</strong> <strong>and</strong> <strong>Ear</strong> <strong>Infirmary</strong> if you could look into<br />

the darkness which the blind see <strong>and</strong> listen to the stillness which the deaf hear.”<br />

– Helen Keller, May 12, 1903<br />

$1,000,000 <strong>and</strong><br />

above<br />

James Cox Chambers<br />

$100,000 - $999,999<br />

The Children’s Hearing Institute<br />

Joseph M. Cohen<br />

Samuel Friedl<strong>and</strong>er Estate<br />

William Greene Estate<br />

The Marrus Family Foundation<br />

Ambrose Monell Foundation<br />

Marcelle Myers Estate<br />

Nellie Grant Smith Estate<br />

$50,000 - $99,999<br />

Achelis & Bodman Foundations<br />

Sarah de Coizart Charitable Trust<br />

Peter Crowley<br />

Safra Foundation<br />

Show Chwan Healthcare System<br />

$25,000 - $49,999<br />

The Angioletti Family of Physicians<br />

Aida Dishman<br />

The Disney Company<br />

Goldstein Family Foundation<br />

Sheldon Gordon<br />

Lydia Heller<br />

Sorrell & Barbara Mathes<br />

<strong>New</strong> <strong>York</strong> Medical College<br />

Edward J. Nowak<br />

Ophthalmology Associates PC<br />

Stephen & Katherine Sherrill<br />

Foundation<br />

$10,000 - $24,999<br />

Alcon, Inc.<br />

William & Patricia Caffray<br />

Empire General Contracting<br />

Corporation<br />

Dan Ning Hu, MD<br />

Morton & Chris Hyman<br />

Wallace Katz Estate<br />

James & Cynthia Kempner<br />

Katheryn & Thomas L. Kempner, Jr.<br />

Barry & Ethel Konig<br />

<strong>New</strong> <strong>York</strong> <strong>Eye</strong> <strong>and</strong> <strong>Ear</strong> Department<br />

of Otolaryngology<br />

<strong>New</strong> <strong>York</strong> <strong>Eye</strong> <strong>and</strong> <strong>Ear</strong><br />

Ophthalmology Faculty Practice<br />

Doris & Martin Payson<br />

Thomas Poole, MD<br />

Jeanne Rosenthal, MD<br />

Stimson Schantz, MD<br />

The Mildred & Charles<br />

Schnurmacher Foundation<br />

Shaw Family Endowment Fund<br />

TD Bank<br />

Joseph B. Walsh, MD<br />

Wise Family Foundation<br />

$5,000 - $9,999<br />

Brian Campolatarro, MD<br />

Continuum Health Partners, Inc.<br />

East Manhattan Anesthesia<br />

Partners<br />

Ronald Gentile, MD & Helga<br />

Gentile, DDS<br />

Dennis Gerhardt, PhD<br />

Hector Giancarlo, MD<br />

Glaucoma Associates of <strong>New</strong> <strong>York</strong><br />

<strong>Eye</strong> & <strong>Ear</strong> <strong>Infirmary</strong><br />

Thomas O. Muldoon, MD<br />

<strong>New</strong> <strong>York</strong> Medical College<br />

Elaine & Simon Parisier, MD<br />

Susan & Alan Pearce<br />

Perkins Eastman & Empire<br />

Mark Pitman, MD<br />

Maria & Paul Sidoti, MD<br />

Leo Levy UniTrust<br />

Judith Carey Zesiger Family<br />

Foundation<br />

$2,500 – $4,999<br />

Emily Blavatnik<br />

Diana & Douglas Buxton, MD<br />

Gail & Timothy Donovan<br />

Ellen Friedman<br />

The Frelinghuysen Foundation<br />

Lawrence Huntington<br />

The Kurzman Fund<br />

Locke Lord Bissell & Liddell<br />

Christopher Linstrom, MD<br />

Al & Gail Maiolo<br />

Amy Nauiokas<br />

Michael Pitman, MD<br />

Professional Claims Bureau<br />

Martha Washington Straus &<br />

Harry T. Straus Foundation<br />

Margot Sundheimer Foundation<br />

Zoc Doc<br />

$1,000 - $2,499<br />

John Aljian, MD & Sylvie Aljian, MD<br />

Ralph Andrew<br />

The Asbestos Contractor, Inc<br />

Margaret & Marshall Bartlett<br />

Family Foundation<br />

Melvyn Bert, MD<br />

Carol Bohdan & Robb High<br />

Francoise Brodsky & Michael<br />

Strauss MD<br />

Joseph Capo, MD<br />

Richard Charney, MD<br />

Su-Yeon Cho<br />

Hiram Chodosh & Priya Junnar<br />

Robert Della Rocca, MD<br />

Richard DeLuca, MD<br />

Marilyn & Richard Dolan<br />

Tana Dye<br />

Shelley & Steven Einhorn<br />

Arnold Eisenberg<br />

Editha Esquires, RN<br />

Richard Feiner & Annette Stover<br />

Shirley & Seymour Fradin, MD<br />

Paul Galst<br />

Phyllis Galst<br />

Garfunkel Wild, PC<br />

John Gillen<br />

Wendy & Mark Goldstein, MD<br />

Milton Gumowitz<br />

Lenore Linsky Hecht Foundation<br />

Larisa Heiser<br />

Douglas Herman<br />

Alice & Ronald Hoffman, MD<br />

Hudson Valley Health Care<br />

Consultants<br />

Anastasios Karavias<br />

Mortimer & Barbara Klaus Family<br />

Foundation<br />

Margaret & Thomas Kohli<br />

Barry Konig<br />

Andrea Kove<br />

Geri & Mark Kupersmith, MD<br />

The Kurzman Fund<br />

Roger Lash, MD<br />

Mrs. Justus Lawrence<br />

Laura Lemle<br />

Joshua Levine, MD<br />

Jeffrey Liebmann, MD &<br />

Cindy Geller<br />

Susan & Solomon Liebowitz, MD<br />

Richard James Mackool, MD &<br />

Richard Jonathan Mackool, MD<br />

Navin Mehta, MD<br />

Morrison Healthcare Food Services<br />

Valerie & Bruce Moskowitz, MD<br />

Kenneth & Michele <strong>New</strong>man<br />

Ophthalmic Consultants P.C.<br />

The Pannonia Foundation<br />

Mark Pappas<br />

Albert & Audrey Pekelney<br />

Melissa Perez<br />

Proskauer Rose<br />

Mr. & Mrs. David Reichman<br />

J. Robert Rosenthal, MD<br />

Martin Richards<br />

Harvey Rosenblum, MD<br />

RTR Financial Services<br />

The Sabatine Foundation<br />

Roger Sachs, MD<br />

Shirley Schneier Estate<br />

Leonard V. Settembrini, Sr, M.D. &<br />

Leonard V. Settembrini, Jr. D.D.S<br />

Jeffrey & Helene Slocum<br />

Sonja & Paschal Tennaro<br />

Verapon Towannasut, MD<br />

Vedder Price<br />

Mr. & Mrs. Mark Wolfson<br />

$250 - $999<br />

Hermine Aborn<br />

Etta Abramson<br />

Marilyn Adler<br />

Mr. & Mrs. Charles Angiolillo<br />

Berger <strong>and</strong> Solomon, Inc.<br />

Howard Bernstein<br />

Aless<strong>and</strong>ra Bertolucci, MD<br />

Paul Bork<br />

Neil Botwinoff<br />

Jayne Brooks<br />

Joseph Capo, MD<br />

Lucien Meyer-Cesiano, MD<br />

Viviana Chan<br />

Constance Chen, MD<br />

Dolph Chianchiano<br />

Cicero Consulting Services<br />

Cobalt Medical Supply<br />

Katherine & Warren Culver, MD<br />

William Culver<br />

Edwin Daig & Enrique Olivo<br />

Denver Investment<br />

Catherine DiBella Estate<br />

Elliot Feinman, MD<br />

Kenneth Felder, MD<br />

Charles Figliozzi<br />

Allan Fine<br />

Paul Finger, MD<br />

Ruth Fromm<br />

Sebnem Giorgio<br />

David Goldberg<br />

Half Moon Bay<br />

Hospitals Insurance Company<br />

Pliny Jewell IV<br />

Janet Katz<br />

Marilyn Kinney<br />

Darius Kohan, MD<br />

Elena Konovalova &<br />

Michael Khusidman<br />

Lisa Shulman & Jay Knopf<br />

Wally Kopelowitz, MD<br />

Maria Lotiempo, MD<br />

Mr. & Mrs. Steven Martin<br />

Lisa & James Metcalfe<br />

William & Judith Miles<br />

Kenneth Mountcastle<br />

David Nelson, MD<br />

Joan Nelson<br />

<strong>New</strong> <strong>York</strong> <strong>Eye</strong> <strong>and</strong> <strong>Ear</strong> <strong>Infirmary</strong><br />

Alumni Association<br />

Louise O’Conner<br />

W. O’Donnell Consulting, Inc.<br />

Melissa Pashcow, MD & Andrew<br />

Seidenfeld, MD<br />

Mark Persky, MD<br />

Phoenix Medcom, Inc<br />

Roger & Barbara Michaels<br />

Family Fund<br />

Leonard Morrow<br />

Kenneth Pierce<br />

Steven Plotycia, MD<br />

Aryeh Pollack, MD<br />

The Ramaz School<br />

Keith Reich<br />

Elsa Riess Estate<br />

Janet Roen, MD<br />

Stephen Rogers, MD<br />

Steven Rosenberg, MD<br />

RTR Financial Services<br />

Rumex<br />

Susan & Ken Sankin<br />

Michelle Savitt<br />

Daniel Schaefer, MD<br />

Pamela Schoen<br />

Uri Shabto, MD<br />

Burton & Lila Sherman<br />

Steven Sherman, MD<br />

Sara Shippman<br />

Timothy Siglock, MD<br />

Glenn Silbert, MD<br />

Mr. & Mrs. Brian Spence<br />

Synergetics<br />

Marcela & Dean Thacker<br />

Jean Thomas<br />

Patricia Tobia<br />

Tritech Healthcare Management<br />

Louise Turenne<br />

John Wanamaker<br />

Barbara S. & Alan J. Weinschel<br />

Loren Weiss<br />

Rachel Wellner, MD<br />

S<strong>and</strong>ra & Alan Weseley, MD<br />

Jeffrey & Cynthia Wiesenfeld<br />

Donald Wood-Smith, MD<br />

Morris Yamner<br />

Gerald Zeidman, MD<br />

$100 - $249<br />

Dawn & Seth Ader<br />

Mark Altschuler<br />

Julia Apotheker<br />

Susan & Joseph Armbrust<br />

Michele Bastin<br />

Walpert Bernard<br />

Bernice Besthoff<br />

David Blackmon<br />

Barbara & Lawrence Blatte<br />

Simeon Blitman, MD<br />

Joseph Boyle<br />

Rita Brizel<br />

M & J Brooks<br />

Anna Burris<br />

Viviana Chan<br />

Cicero Consulting Services<br />

Arnold & Linda Cohn<br />

Warren Culver<br />

Yvette Davson<br />

Joseph De Santo<br />

Vera Dodd<br />

Margaret Donovan<br />

Alan Epstein<br />

Stephen Fontanella, MD<br />

Ruth Fromm<br />

Herbert Gade<br />

Sidney Gold<br />

Patricia Goldberg<br />

Roger Goodspeed<br />

William Greene<br />

Laurence Griesemer, MD<br />

Robert Gross<br />

Patricia & Robert Gullickson<br />

Milton Gumowitz<br />

Mark & Esther Hammer<br />

Jolene H<strong>and</strong>y<br />

Dina & Marshall Huebner<br />

Ralph & Barbara Italie<br />

Magdalin James<br />

Martin Johnson<br />

Frank Jones, MD<br />

Margaret Joseph<br />

Edwin & Lora Kahn<br />

Janet Katz<br />

Gerd Klauss<br />

Madeleine Kleinman<br />

Robert Klimek, MD<br />

Linda Klingos<br />

Lauren Kolker<br />

Kraft Foods Matching Program<br />

Dana Kupersmith<br />

Marcia Kutcher<br />

Leigh Lachman, MD<br />

Raymond Lam<br />

Aaron & Judy Langman<br />

Amy Lebowitz & Jeff Cooper<br />

Marjorie Lesner<br />

Jian Hua Li & Hai Ou Huang Li<br />

Yao Li<br />

Lockman, Inc.<br />

Aldona Longo<br />

Roy Marshak<br />

Mr. & Mrs. Steven Marvin<br />

Adnan Mourany, MD<br />

Glenn & Patricia <strong>New</strong>kirk<br />

Augusto Ongsiako, Jr<br />

Rudret Oztap<br />

Anne Marie Palladino<br />

Philip Pravda<br />

Keith Reich<br />

Lisa Richards<br />

Sara Rezler<br />

Mordecai Rochlin<br />

Kevin Ruby<br />

Carolyn Sanchez<br />

Pamella Sang<br />

Jo-Ann & Peter Santoro<br />

Mr. & Mrs. John Sceppa<br />

Peter Scheffer<br />

Gerard & June Schiller<br />

S. Irving & Anne Sherr<br />

Susan Singer<br />

James Sobrino, MD<br />

Margaret & Charles Souter<br />

Susan Stachelberg<br />

Mark Steele, MD<br />

Robert Stevens<br />

Peter Sullivan<br />

Sunrise Charitable Foundation<br />

Ellen & Gordon Sussman<br />

Dennis Taura<br />

Mark Thoman<br />

United Way of <strong>New</strong> <strong>York</strong><br />

Marcia Weinfeld<br />

Westchester Square Medical<br />

Center Recovery Room RN’s<br />

Bill Williams<br />

Madeline Williams

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