College Guide 12-13

Welfare
We hope you have an enjoyable and productive time at Lancaster, but
recognise that sometimes problems can affect your ability to study. Please
do not forget that it is your degree and your responsibility to seek help if you
are experiencing difficulties. The University will do whatever is possible to
assist you, within the Rules and Guidelines of the University, if you are having
problems, whether financial, personal or academic, provided that we are
aware of those problems. If you find yourself getting into difficulties, we
strongly urge you to consult the College in the first instance, (either Cath in
the College Office, your Personal Advisor, or the College Senior Advisor).
Further or alternative avenues of support are the Counselling Service
(http://www.lancs.ac.uk/studentservices/counselling/), Student Services
(http://www.lancs.ac.uk/studentservices/), your academic department(s), or
the Students’ Union Advice Centre (http://advice.lusu.co.uk/).
Student Advisory Service Desk
The Student Advisory Service is situated in the library and is open Monday to
Friday during Intro Week and the first week of term. The Advice Desk offers a
one-stop help and information service to students on a wide range of issues
and liaises closely with academic and other departments within the
University.
Student Services – Phone ext. 92085
http://www.lancs.ac.uk/studentservices/
The Student Services Office, which can be found on the ground floor of
University House, Room A35, provides both specialist and general guidance
and support to students and assists individual students if they encounter
serious difficulties that cannot easily be resolved by their college or academic
department. They can provide advice on student funding and finance,
disabilities support, international student support, support for first year
students, suspending studies, withdrawing, and general welfare concerns.
Disabilities Service – Phone ext. 92109
http://www.lancs.ac.uk/studentservices/disabilities/
Specialist advisers are available to help students with disabilities and
dyslexia, international students and students with financial problems. The
Disabilities Service co-ordinates support for students with disabilities,
including dyslexia. This may involve note taking, wheelchair pushing,
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