West Virginia Offices of the Insurance Commissioner 2009 Annual ...

REFERRALS
A total of one thousand one hundred ninety-four (1,194) referrals were received by the Regulatory
Compliance Unit of the Legal Division in 2009. A referral is an issue referred to the Regulatory
Compliance Unit of the Legal Division from various departments and units within the OIC as well as
outside agencies, including the Division of Labor and State Auditor’s Office, and other State
collaborative actions, which require review and analysis by the Regulatory Compliance Unit prior to
determining if it’s appropriate to take regulatory action in accordance with the West Virginia Code
and/or West Virginia Code of State Rules.
INVESTIGATIONS
A total of eight hundred twelve (812) investigations on all matters were opened by the Regulatory
Compliance Unit of the Legal Division in 2009.
One hundred eighty-four (184) investigations were opened with regard to third party claims
settlement practices issues.
Three hundred forty (340) investigations were opened with regard to producer licensing issues.
Two hundred fifty-two (252) investigations were opened with regard to workers’ compensation
issues.
Ten (10) investigations were opened with regard to company issues.
Four (4) investigations were opened with regard to first party issues.
Twenty-two (22) investigations were opened with regard to general inquiries.
POSTINGS
One hundred seventy (170) posting requests with regard to employers that failed to maintain
mandatory workers’ compensation coverage were referred to the Regulatory Compliance Unit of the
Legal Division in 2009. Fifty-four (54) non-compliant employers were posted and/or handled by the
Regulatory Compliance Unit. One hundred sixteen (116) postings were attempted but could not be
completed due to various reasons, e.g. employer was no longer in business, employer was no longer at
the address on file, etc.
133