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Photo by Tracie Morris Schaefer<br />

From left: Hartwig Moss Insurance Agency employees Stewart Sheng, Laura Biggs and her mother Holly Biggs, and Stacey Giardinn serve up bread pudding at a company office party.<br />

T H R E E - T I M E H O N O R E E<br />

Hartwig Moss<br />

Insurance Agency<br />

Having a flexible schedule has paid off for<br />

Stewart Sheng, who started training to<br />

become a producer with Hartwig Moss Insurance<br />

Agency last year and joined full time in June.<br />

But during his training, Sheng worked full<br />

time as a teacher and helped his wife Cynthia<br />

Lee-Sheng campaign for and win a Jefferson<br />

Parish Council seat.<br />

“They were very understanding of my personal<br />

situation during that time, and they<br />

worked with me on my time allowance,”<br />

Stewart Sheng said. “It’s really the intangibles<br />

that impress me the most and the relationship<br />

I have developed with the Moss family.”<br />

Hartwig Moss is has been family-owned<br />

and operated by five generations spanning<br />

three centuries.<br />

“It’s the only job I ever had, and I would<br />

never go anywhere else,” said Cleve Daigle,<br />

vice president of Hartwig Moss Insurance<br />

Agency and an employee since 1976, when he<br />

began as a sales trainee.<br />

Cleve Daigle’s father, C.J. Daigle, also served<br />

as vice president during his 40 years with the<br />

company.<br />

In 1871, Hartwig Moss founded the agency,<br />

which provides commercial and personal property<br />

and casualty insurance. Robby Moss, who<br />

represents the Moss family’s fifth generation,<br />

now runs the company as president.<br />

“The company has a strong reputation and<br />

history as a family business with close-knit ties,<br />

and it was brought up in a time and era to get<br />

business done the right way for your clients<br />

and treat your employees right, and those traditional<br />

philosophies have stuck,” Daigle said.<br />

Employee longevity is a byproduct of being<br />

a family business, said Daigle, with employees<br />

averaging 10 years of service.<br />

“We really give employees every tool they<br />

need to be successful. It’s just a matter of<br />

how hard you want to work,” he said. “Every<br />

day we are investing in our staff and encouraging<br />

further certifications and payment for<br />

education for employees to pursue those designations<br />

to better serve their clients and to<br />

better themselves.”<br />

The company pays the full cost of employees’<br />

health, dental, prescription, vision and<br />

short- and long-term disability insurance and<br />

offers tuition assistance, continuing education<br />

reimbursements and paid mileage.<br />

Nature of business: insurance<br />

Where based: <strong>New</strong> <strong>Orleans</strong><br />

Employees: 45<br />

Average starting salary: $38,851 for staff, $168,000 for<br />

producers<br />

Median salary: $44,500 for staff, $172,000 for producers<br />

Average employment time: 10 years<br />

Benefits: health care plan with 100 percent coverage, dental,<br />

prescription and vision plans, paid maternity leave, 401(k),<br />

continuing education program, flexible hours<br />

Wait time for benefits: 30 days<br />

Paid days off: 28<br />

Web site: www.hmia.com<br />

Hartwig Moss also has several employee<br />

gatherings throughout the year, including an<br />

annual state of the union address on how the<br />

business is doing; in-office holiday parties in<br />

which upper management does the cooking;<br />

an annual Rock n’ Bowl event to mark the<br />

Hurricane Katrina anniversary; and community<br />

activities with employee volunteer time and<br />

money going to organizations such as the<br />

Louisiana Children’s Museum, Touro Infirmary,<br />

Freedom Alliance-Support Our Troops and the<br />

Gulf Restoration Network.<br />

“It seems like we’re always getting together<br />

to do things, either just to be with each other or<br />

to do things for each other,” said Amber Hebert,<br />

a customer service representative who has been<br />

with the company for six and a half years and<br />

commutes an hour and a half from Raceland.<br />

“We have wedding showers, baby showers,<br />

showers for employees to replace things they<br />

owned that they lost after Katrina,” she said.•<br />

— Tommy Santora<br />

December 14, 2009 61

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