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Photo by Frank Aymami<br />

Administrative assistant Dianne Smith serves turkey to registered nurse Ann Higgins, far right, and network development employee Nadine Hampton-Brown for the Peoples Health Thanksgiving lunch.<br />

F O U R - T I M E H O N O R E E<br />

Peoples Health<br />

Staff members at Peoples Health, a Medicare<br />

Advantage-plan administrator for individuals<br />

65 and older, say personal contact with<br />

patients and the chance to work on their behalf<br />

is the best part of their jobs.<br />

Gabe Vanover, an authorizations assistant at<br />

the firm’s Metairie headquarters, says he likes<br />

“mingling with our plan members at Peoples<br />

Health Game Day at Zephyr Field. Thousands<br />

of members attend, and we meet and talk with<br />

them about the game and how they’re feeling.”<br />

The company has held the annual event,<br />

featuring food and live music, for more than 10<br />

years.<br />

Vanover also appreciates access to discounted<br />

and free tickets to <strong>New</strong> <strong>Orleans</strong> Saints and<br />

Hornets games that come from Peoples corporate<br />

sponsorship of the those teams.<br />

“And I feel good when I go to a game at the<br />

Superdome and see a big Peoples Health sign,”<br />

Vanover said.<br />

The company also sponsors the <strong>New</strong><br />

<strong>Orleans</strong> Jazz and Heritage Festival and<br />

Louisiana State University sports and gives<br />

employees tickets to those events. And being a<br />

health-minded company, Peoples Health offers<br />

a Weight Watchers at Work program and onsite<br />

gym for its employees.<br />

“Like other good companies, we have excellent<br />

benefits and beautiful facilities at our several<br />

locations. But I believe what’s really meaningful<br />

for our employees is the hands-on,<br />

hands-touch work we do with the elderly,” said<br />

Warren Murrell, chief operating officer.<br />

Health care can be bewildering for any age<br />

group, he said, and the older individuals the<br />

Peoples staff assists might be underserved<br />

otherwise.<br />

“Our staffers do home assessments to see<br />

that no hazards are present — like slippery carpets<br />

or objects on the floor. And they accompany<br />

members to the doctor’s office.”<br />

More than 500 employees meet quarterly at<br />

the Pontchartrain Center in Kenner for a company<br />

update, and several plan members are<br />

introduced at that event, Murrell said.<br />

In one of many activities involving employees<br />

and members, Peoples held a hearthealthy<br />

cooking contest last winter, where<br />

the winning recipes were healthy jambalaya<br />

from an employee and a shrimp and corn stew<br />

with brown rice from a plan member. Student<br />

Nature of business: Medicare plans<br />

Where based: Metairie<br />

Employees: 525<br />

Average starting salary: $49,000<br />

Median salary: $55,000<br />

Average employment time: eight years<br />

Benefits: health care plan with 85 percent coverage, dental,<br />

vision and prescription plans, 401(k) with 5 percent match,<br />

unmarried partner benefits, paid maternity and paternity leave, day<br />

care options, relocation assistance, telecommuting, flexible hours,<br />

job sharing, employee recognition program, fitness program<br />

Wait time for benefits: 30 days<br />

Paid days off: up to 37<br />

Web site: www.peopleshealth.com<br />

chefs at Cafe Reconcile in Central City prepared<br />

the dishes.<br />

Elizabeth Vail, a registered nurse at Peoples<br />

Health, said she likes the company so much<br />

that when she left for another job in mid-2008<br />

after moving from Gretna to the North Shore,<br />

she returned to her old position in six weeks.<br />

“Many people didn’t realize I’d left and just<br />

assumed I was on vacation. But I really missed<br />

my colleagues, the members and our friendly<br />

office,” she said.<br />

“My job is definitely worth the extra commute<br />

that I have now,” Vail said. “I’ve worked in<br />

a hospital environment before but am much<br />

happier here. We have a wonderful CEO, Carol<br />

Solomon. We’re in the benefits business, and<br />

she sees to it that we employees also get the<br />

best possible benefits.”•<br />

— Susan Buchanan<br />

December 14, 2009 31

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