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From left: Account executive Mercy Perez and Vice President Brian Cohen cheer while associates Jordan Eagan and Amy Boudreaux Roth take turns playing Wii Bowling in Eagan Insurance Agency’s<br />

downstairs lunchroom.<br />

Photo by Frank Aymami<br />

Eagan Insurance Agency<br />

Don’t be surprised if you find employees at<br />

Eagan Insurance Agency playing Wii during<br />

their down time — management is perfectly<br />

OK with it.<br />

To add some fun to the daily grind, Eagan<br />

recently put a large-screen television in the<br />

lunchroom and added a Nintendo console.<br />

“We actually have Wii tournaments at<br />

lunch,” Senior Vice President Dotty Gettys said.<br />

“Everyone enjoys it, and it helps build a lot of<br />

camaraderie.”<br />

Family-style businesses are noted for congeniality<br />

and concern among employees, and<br />

Eagan can sometimes take things one step<br />

further.<br />

When Executive Vice President Chris<br />

Trapani started with the company 20 years ago,<br />

he was taken aback when Eagan offered him a<br />

personal loan to buy an engagement ring for his<br />

girlfriend.<br />

“I had only been here a couple of years and<br />

was trying to buy an engagement ring, but it<br />

was more than I had saved up,” Trapani said.<br />

“They offered to loan me the money. I knew then<br />

and there they were making an investment in<br />

me and making a long-term commitment.”<br />

Now marking its 50th year in business,<br />

Eagan has built itself up by maintaining a<br />

tight-knit staff. The company goes beyond<br />

the standard benefits package by offering a<br />

few other bonuses that are hard to find in<br />

other offices.<br />

One of Eagan’s most popular benefits is its<br />

Flex Fridays program, in which two rotating<br />

groups of the entire staff can take every other<br />

Friday off. That adds up to almost a month of<br />

extra paid time off throughout the year.<br />

Eagan also offers flex hours for those who<br />

need it and works with parents who need to<br />

tend to their children and after-school activities.<br />

Insurance Associate Beth Carter-Drury characterizes<br />

Eagan’s culture as one of “balance<br />

and harmony.” Having been in the industry for<br />

15 years, she started at Eagan a year ago and<br />

said she’s noticed a striking difference in her<br />

new work atmosphere in terms of cooperation<br />

among departments and few internal power<br />

struggles for sales and clients.<br />

Nature of business: insurance<br />

Where based: Metairie<br />

Employees: 65<br />

Average starting salary: $41,000 for staff, $125,000 for<br />

producers<br />

Median salary: $44,000 for staff, $159,000 for producers<br />

Average employment time: 10 years<br />

Benefits: medical, dental, vision, prescription, 12 weeks<br />

unpaid maternity and paternity leave, 401(k), life insurance,<br />

long-term disability<br />

Wait time for benefits: 30 days<br />

Paid days off: up to 58<br />

Web site: www.eaganins.com<br />

“It’s a real progressive work environment,”<br />

she said. “They’re very innovative, always open<br />

to new ideas and they always accept feedback<br />

from employees.”<br />

Despite being in a competitive sales-driven<br />

industry, Trapani said Eagan doesn’t treat<br />

its salespeople with the typical “sweatshopstyle<br />

pressure” of making employees produce<br />

at any cost. The freedom the agency has<br />

given him, along with solid training and an<br />

investment in his career, has allowed him to<br />

serve his clients better.<br />

Gettys, who has been with the company for<br />

22 years, said Eagan’s competitive compensation<br />

along with its family atmosphere helps<br />

keep the average employee’s tenure at 10 years<br />

in a field noted for high turnover.•<br />

— Craig Guillot<br />

16 2009 Best Places to Work

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