safety culture indicator scale measurement system ... - Vision Zero
safety culture indicator scale measurement system ... - Vision Zero safety culture indicator scale measurement system ... - Vision Zero
ACKNOWLEDGMENTS The authors wish to express their sincere gratitude to jennelle Derrickson, John Lapointe, and Dennis Niemeyer for their support of this important research. We wish to recognize Don Arendt and the SASO safety team for their insight and guidance. The authors also wish to thank Dr. Douglas Wiegmann for his early input, and the numerous aviation organizations that partnered with us and continue to utilize the information gleaned from this research. Any opinions, findings, and conclusions or recommendations expressed in this publication are those of the authors and do not necessarily reflect the views of the FAA.
TABLE OF CONTENTS Page EXECUTIVE SUMMARY vii 1. INTRODUCTION 1 1.1 Purpose 2 2. BACKGROUND 2 2.1. Organizational Safety Culture 3 2.1.1. Safety Culture Defined 5 3. EVALUATION APPROACH 8 4. THE SAFETY CULTURE INDICATOR SCALE MEASUREMENT SYSTEM 9 4.1. Key Dimensions of Safety Culture in SCISMS 10 4.2. Evaluation Method 15 4.2.1. Flight Operations Survey Development and Revision 16 4.2.2. Maintenance Operations Survey Development and Revision 18 4.3. Procedures 20 5. EXAMPLE DATA 21 5.1. Alignments and Gaps in Safety Culture Perception 24 6. THE SAFETY CULTURE GRID 28 6.1. Safety Culture Profile 35 7. CONCLUSIONS 39 REFERENCES 41 iii
- Page 1 and 2: DOT/FAA/AR-01-G/015 Office of Aviat
- Page 3: Technical Report Documentation Page
- Page 7 and 8: 17 Airline Total Safety Culture Sco
- Page 9 and 10: LIST OF ACRONYMS AFS Flight Standar
- Page 11 and 12: 1. INTRODUCTION. In aviation, as in
- Page 13 and 14: 1998; Wiegmann & Shappell, 2003; vo
- Page 15 and 16: Another challenge for safety cultur
- Page 17 and 18: Safety culture is typically defined
- Page 19 and 20: understand the challenges associate
- Page 21 and 22: Organizational Commitment (OC) to s
- Page 23 and 24: Formal Safety Indicators (FS) refer
- Page 25 and 26: employees’ perceptions of the sta
- Page 27 and 28: and beyond regulatory requirements
- Page 29 and 30: Table 2. Scale inventory for the Pa
- Page 31 and 32: generated passwords are normally us
- Page 33 and 34: % of Respondents 30.00% 25.00% 20.0
- Page 35 and 36: organization. Thus policy may be im
- Page 37 and 38: Mean Score Over All Respondents 7.0
- Page 39 and 40: M anagem ent’s Perception A pproa
- Page 41 and 42: environments and populations can be
- Page 43 and 44: (1,1) Provisional/Avoiding In a Pro
- Page 45 and 46: 6.1 Safety Culture Profile. Using t
- Page 47 and 48: Figure 17. Airline Total Safety Cul
- Page 49 and 50: Figure 19. Measured safety culture
- Page 51 and 52: REFERENCES. Airports Council Intern
- Page 53 and 54: Griffin, M. A. and Neal, A. (2000).
TABLE OF CONTENTS<br />
Page<br />
EXECUTIVE SUMMARY<br />
vii<br />
1. INTRODUCTION 1<br />
1.1 Purpose 2<br />
2. BACKGROUND 2<br />
2.1. Organizational Safety Culture 3<br />
2.1.1. Safety Culture Defined 5<br />
3. EVALUATION APPROACH 8<br />
4. THE SAFETY CULTURE INDICATOR SCALE MEASUREMENT SYSTEM 9<br />
4.1. Key Dimensions of Safety Culture in SCISMS 10<br />
4.2. Evaluation Method 15<br />
4.2.1. Flight Operations Survey Development and Revision 16<br />
4.2.2. Maintenance Operations Survey Development and Revision 18<br />
4.3. Procedures 20<br />
5. EXAMPLE DATA 21<br />
5.1. Alignments and Gaps in Safety Culture Perception 24<br />
6. THE SAFETY CULTURE GRID 28<br />
6.1. Safety Culture Profile 35<br />
7. CONCLUSIONS 39<br />
REFERENCES 41<br />
iii
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