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REPORT
ON
TRAINING NEED ASSESSMENT WORKSHOPS
FOR
SOCIAL SECTOR
UNDER
THE PROJECT
“CAPACITY BUILDING FOR POVERTY REDUCTION”
Jammu & Kashmir
Institute of Management, Public
Administration & Rural Development
Under the Project ‘Capacity Building for Poverty Reduction’, the Institute
conducted 5 one - day workshops on Training Need Assessment for the Social

Welfare Sector. The workshops were conducted by the Core Group along with the
members of the Steering Committee constituted for the Project. The details of the
workshops are given below:
1. State Level Workshop
• 30 th November, 2007 at J&K IMPA Regional Centre, Jammu
2. Divisional Level Workshop
• 27 th November, 2007 at J&K IMPA Main Campus, Srinagar
3. Three District Level Workshops
• 2 nd January, 2008 at District Headquarters, Udhampur
• 3 rd January, 2008 at District Headquarters, Udhampur
• 7 th January, 2008 at J&K IMPA Main Campus, Srinagar
The workshops were attended by 108 officers/officials representing almost all the
levels of the Social Welfare Sector in J&K State. The list of the participants is
given in Annexure I. The specific objectives postulated for the workshops were
as follows:
To identify existing gaps that impedes the organization from achieving
their objectives efficiently and effectively
To identify and select appropriate learning interventions that addresses
these gaps
To achieve enabling efficiencies through common learning solution.
METHODOLOGY
1

The workshops comprised the technical session, brain - storming sessions, group
discussions and exercise - solving sessions. Shri Madhav Lal, IAS, the then
Director General of the Institute, formally inaugurated the State level workshop.
Sh. Lal gave introductory remarks about the project and highlighted the
importance of the social sector in the context of overall development. Dr. Jahan
Ara Jabeen, Nodal Officer of the Project made a presentation about the project and
the activities to be undertaken under the project (Annexure – II). The participants
were also briefed about the need, objectives and the methodology of the
Workshop. Ms. Bismita Das, Member, Core-Group made a presentation on Social
Welfare Sector in J&K wherein an attempt was made to review the existing
schemes and policies of the sector. Senior level officers including Secretary to
Govt., Special Secretary, Deputy Secretary and Under Secretary Social Welfare
were also present in the Workshop.
Training Needs Analysis is a pre- training tool which helps to strategically identify
specific areas needing attention with regard to skills/ knowledge/ attitudes, a
person is required to possess for holding a job. It also makes recommendations to
bridge the gap. In this regard, two types of formats -Organizational and
Individual were administered. Organizational format consisted of questions
pertaining to the organization (Annexure – III). Individual format focused on
KSA approach i.e., identification of skills, knowledge and attitudes required by a
job (Annexure – IV).
2

ORGANIZATIONAL ANALYSIS
The Department of Social Welfare is under the Administrative control of the
Secretary to Govt., Social Welfare at the State level and Directors at the Divisional
level. The existing organizational structure as formulated in the workshops is
placed at Annexure V. The mission statement of the Department as laid down in
the Citizen’s Charter is empowerment of disadvantaged and marginalized
sections of the society. For the achievement of this mission, the objectives of the
Department are as follows:
To provide institutional and non-institutional services for women
(including destitutes, widows and their dependent children etc.),
physically challenged, the aged and infirm, children (mal-adjusted,
delinquents, orphans and handicapped) etc.
To provide scholarships to SC and ST students
To rehabilitate victims of the militancy related incidents
To work for development of women, children and adolescent girls
The officers/ officials of the Department were categorized into the following four
levels in view of their functions/ roles / responsibilities for the purpose of
identifying the training needs under the Project:
Level I
• Special Secretary
3

• Additional Secretary
• Under - Secretaries
• Managing Directors
Level II
• Deputy Directors
• Programme Officers
• District Social Welfare Officers
• Assistant Directors
• Child Development Project Officers
Level III
• Assistant Child Development Project Officers
• Tehsil Social Welfare Officers
• Superintendents of Ashrams
• Social Workers
• Supervisors
Level IV
• Anganwadi Workers
• Helpers
INDIVIDUAL ANALYSIS
4

The functional specifications arrived at during the course of deliberations with respect to
above referred levels are shown as under:
Level I
• Policy Formulation
• Administration and Management
Level II
• Formulation of Plans
• Administration and Control
• Office Management
• Programmes and Schemes
• Monitoring of the schemes
• Financial Management
Level III
• Execution of programmes and schemes
• Office Management
• Supervision and Coordination
• Conduct of surveys
• Identification of beneficiaries
• Organization of awareness camps
Level IV
5

• Heath Checkups
• Pre School Education
• Providing nutrition
• Organizing Groups
• Coordination and control of AWCs
PROBLEM AREAS
Some of the important issues/ problems identified during the course of deliberations are as
follows:
• non- availability of guidelines of different Programmes/ Schemes
• lack of proper infrastructure at district, tehsil and block level
• political interference
• less honorarium for AWWs /Helpers
• evaluation of Schemes not done scientifically
• lack of trained support system
• non -availability of departmental manuals
• additional responsibilities to officers
TRAINING NEEDS
During the deliberations, it was observed that the officers/ officials generally lack
knowledge and skills in some areas of administration. Besides, no formal training
arrangement exists in the State. Instead officers of the level of Child Development Project
Officers are being sent to NIPCCD for job-specific courses, and for other required and
6

need based issues, the services of other training institutions in and outside the State are
availed. For Anganwadi workers, the Department has its own training centres both at
Srinagar and Jammu.
In view of these inadequacies, training needs identified for the respective levels stand as
under:
Level I
• administrative skills
o decision making
o leadership qualities
o communication skills
• plan formulation
Level II
• plan formulation
• financial management particularly powers of DDO’s
• administrative laws
• office management
• methods of monitoring
• policies/ programmes on socio-economic development
• human resource management
• administrative skills
Level III
7

• financial management
• knowledge about social welfare schemes
• behavioural skills
• methodology of organizing camps
• social audit
• role of Local Bodies vis a vis Social Welfare Schemes
• record management
Level IV
• community participation
• participatory learning techniques
• motivation techniques
After conducting the TNA Workshops for various levels in the Department, it was
observed that in order to improve the service-delivery mechanism of the Department, the
capability of the officers need to be enhanced through intensive training interventions. The
training modules need to be developed to suit the specific requirements of the officers at
different levels. There is also a need to develop trainers to enhance the capabilities of
front-line service providers so that the goal of empowerment is achieved.
8

Annexure –I
List of Participants
State - Level TNA Workshop
(30 th November, 2007)
9

Annexure –I
List of Participants
State - Level TNA Workshop
(30 th November, 2007)
S.No. Name of the participant Designation Contact
Number
1. Mr. N.K. Verma, IAS Secretary to Govt., Social Welfare
Department, J&K
2. Mr. Muzaffar Iqbal, KAS Special Secretary to Govt., Social Welfare
Department, J&K
3. Dr. K.K. Kichloo, KAS Additional Secretary to Govt., Social
Welfare Department, J&K.
4. Mr. Naseem Javed
Under Secretary to Govt., Social Welfare
Chowdhury,
Department, J&K
5. Mr. M.L.Koul Under Secretary to Govt., Social Welfare
Department, J&K
6. Mr. Satish Nehru Director, Directorate of Social Welfare,
Jammu
7. Dr. Satpal Deputy Director ( Administration),
Directorate of Social Welfare, Jammu
8. Mr. Mohammad Hussain Bhat Deputy Director ( ICDS) Directorate of
Social Welfare, Jammu
9. Ms. Ritu Gupta Assistant Directors ( Administration),
Directorate of Social Welfare, Jammu
10. Mr. Veerji Hangloo Assistant Director (Schemes ),
Directorate of Social Welfare, Jammu
11. Mr. Gopal Krishan Gupta, Assistant Director (Planning), Directorate
of Social Welfare, Jammu
12. Dr. Naheed Soz Managing Director, J&K Women
Development Corporation
13. Ms. Syed Shahzada Bano Secretary , J&K Women Development
Corporation
14. Mr. Mohammad Subhan Dar Accounts Officer, J&K Women
Development Corporation
15. Ms. Teja Koul Development Officer, J&K Women
Development Corporation
9419000329
9419015519
9469113374
9419125576
9419105722
9419184754
9419185081
9419130769
9419110491
11

16. Mr. Naveen Kumar Sharma Managing Director, J&K SC. ST & BC
Development Corporation, Jammu
17. Ms. Sheela Bhagat, KAS Secretary, J&K SC. ST & OBC
Development Corporation, Jammu
18. Ms. Hafiza Muzaffar Secretary, State Women Commission,
Jammu
19. Smt. Sunita Bhagat Child Development Project Officer,
Directorate of Social Welfare Department,
Jammu
20 Smt. Chenderkanta Child Development Project Officer,
Directorate of Social Welfare Department,
Jammu
21. Smt. Sarunder Kour, Child Development Project Officer,
Directorate of Social Welfare Department,
Jammu
19419136042
9906373233
9419170940
9419884891
12

Divisional Level TNA Workshop
(27 th November, 2007)
S.No. Name of the participant Designation Contact
Number
1. Ms. Tabasum Shafat Kamili District Social Welfare Officer, Pulwama
2. Ms. Rubina Kousar District Social Welfare Officer, Srinagar
3. Ms. Nighat Majid Child Dev. Project Officer, Khanyar
4. Mr. Mohd Amin Shah Child Dev. Project Officer, Pampore
5. Mr. Itrat Hussain Rafiqi Distt. Programme Officer, ICDS Kupwara
6. Mr. Riaz Beigh Child Dev. Project Officer, Budgam
7. Mr. Mohd Aslam Child Dev. Project Officer, Srinagar
8. Ms. Aarifa Malik Asstt. Child Dev. Project Officer, Budgam
9. Ms. Nighat Alam Asstt. Child Dev. Project Officer, Srinagar
10. Syed Tahira Bashir Asstt. Child Dev. Project Officer, Srinagar
11. Ms. Afreed Jan Asstt. Child Dev. Project Officer,
Pampore
12. Ms. Rifat Aarif Child Dev. Project Officer, Tangmarg
13. Mr. Sajad Hussain Programme Officer, Budgam
14. Mr. Gh. Mohiudin Bhat Programme Officer, ICDS, Anantnag
15. Ms. Bureeda Majid Tehsil Social Welfare Officer, Srinagar
16. Gh. Mohiuddin Bhat Tehsil Social Welfare Officer, Bijbehara
17. Mr. Showkat Ahmad Dar Programme Officer, Baramulla
18. Mr. Mohammad Subhan Programme officer, Pulwama
13

District Level TNA Workshop
(2 nd January 2008)
S.No. Name of the participant Designation Contact
Number
1. Smt. Rava Kumari Programme Officer , ICDS Project
Udhampur
2. Sh. Yash Pal Sharma Distt. Social Welfare Officer, Udhampur
3. Smt. Kanta Sharma CDPO, ICDS Project Udhampur
4. Smt. Coni Sethi CDPO, ICDS Project Majalta
5. Smt. Veena Aima CDPO, ICDS Project Chenani
6. Smt. Sonali Arun CDPO, ICDS Project Reasi
7. Sh. Naresh Kumar CDPO, ICDS Project Arnas
8. Smt. Vidhushi Kapoor CDPO, ICDS Project Kapoor
9. Smt. Shashi Bala CDPO, ICDS Project Pouni
10. Smt. Munni Bhat CDPO, ICDS Project Panchari
11. Smt. Santosh Tikoo CDPO, ICDS Project Ghordi
12. Mohammad Anwar Banday CDPO, ICDS Project Dudu Basantgarh
13. Sh. Mohan Lal Stora TSWO, Udhampur
14. Sh. Sham Lal TSWO, Mahore
15. Smt. Raj Kumari TSWO, Reasi
16. Smt. Sharda Devi TSWO, Chenani
17. Smt. Parveen Kumari TSWO, Ramnagar
18. Sh. Sunil Kumar Dubey Suptt. Bal Ashram , Udhampur
19. Smt. Shalini Gupta Social Worker, TSWO, Udhampur
20. Sh. Sita Ram NGOs, Udhampur
14

District Level TNA Workshop
(3 rd January, 2008)
S.No. Name of the participant Designation Contact
Number
1. Tirath Kour Supervisor, ICDS Project, Pouni
2. Sureshta Rani Supervisor, ICDS Project, Udhampur
3. Sushma Kohli Supervisor, ICDS Project, Gondi
4. Mrs. Satvindar Kour Supervisor, ICDS Project, Udhampur
5. Mrs. Satvindar kour Supervisor, ICDS Project, Ramnagar
6. Mrs. Kamlash Kumari Supervisor, ICDS Project, Chenani
7. Mrs. Anjana Sharma Supervisor, ICDS Project, Chenani
8. Mrs. Sushma Kumari Supervisor, ICDS Project, Chanani
9. Mrs. Maya Devi Jamwal Supervisor, ICDS Project, Pouni
10. Mrs Rattna Devi Anganwadi Worker, ICDS Project, Pouni
11. Ms. Surinder Kour Anganwadi Worker, ICDS Project Pouni
12. Ms. Sushila Jamwal Supervisor, ICDS Project, Ramangar
13. Mrs. Sneha Lata Supervisor, ICDS Project, Reasi
14. Mrs. Chander Prabha Supervisor, ICDS Project, Reasi
15. Mrs. Kailash Devi Anganwadi Worker, Gordhin
16. Mrs. Neelam Kumari Aganwadi Worker, Ghordi (Bindla)
17. Chanchal Devei Aganwadi Worker, Jakhani
18. Mrs. Neelam kumari Aganwadi Worker, Dalak
19. Ms. Anjali Devi Aganwadi Worker, Theni Dhar, Upper
Samroli
20. Mr. Lalit Kumar Khajuria Secretary, Sanaj Colony Morcha,
Udhampur
21. Mrs. Sita Ram Sharma Samaj Kalyan Morcha, Udhmapur
15

22. Mr. Sanjeev Singh National Child labour Society, Field
Officer
23. Mr. Sham Lal Field officer, National Child Labour
Society
24. Mr. Bhojan Bharti Jr. Asstt., Indian Red Cross
25. Ms. Kanta Badyal Supervisor , ICDS Project, Majalta
26. Ms. Kiran Bala Supervisor, ICDS Project, Majalta
27. Mrs. Reeta kumari Supervisor, ICDS Project, Majalta
28. Ms. Sunila Devi Anganwadi Workers, Majalta
29. Ms. Sunita Gupta Anganwadi Worker, Majalta
30. Ms. Sushma Devi Anganwadi Worker, Udhampur
31. Ms. Taro Devi Anganwadi Worker, Udhampur
32. Ms. Ranu Devi Anganwadi Worker, Panchari
33. Ms. Chander Rekha Anganwadi Worker, Panchari
34. Ms. Taj Banu Supervisor , ICDS Project, Mahor
35. Ms. Nidhi Anganwadi Worker, ICDS Project, Reasi
36. Ms. Poonam Anganwadi Worker, Reasi
37. Ms. Anita Devi Anganwadi Worker, ICDS (Hatti) Pouni
38. Ms. Reena Deve Anganwadi Worker
39. Mrs. Pooja Rani ICDS Project
40. Mrs. Rajni Bala Supervisor, ICDS Project
16

District Level TNA Workshop
(7 th January, 2008)
S.No. Name of the Participant Designation
1. Ms. Mehmooda Mir Supervisor, ICDS , Rehama Baramulla,
2. Mr. Altaf Hussain Superintendent/ Social Worker, MFI Kangan
3. Mr. Farooq Ahmad Tehsil Social Welfare Officer, Pampore
4. Ms. Gulshan Supervisor , ICDS Project, Bandipora
5. Ms. Mymoona Bano Asstt. CDPO , ICDS Project, Tral
6. Ms. Ulfat Jan Asstt. CDPO, ICDS Project, Batwara
7. Ms. Jawahira Tak Tehsil Social Welfare Officer , Anantnag
8. Mr. Abdul Rashid TSWO, Tangmarg
9. Mr. Peerzada Altaf
Hussain
Tehsil Social Welfare Officer, Sumbal (Sonawari)
17

Annexure -II
Welcome
to
Training Needs Assessment Workshop
Conducted by
Core Group
GoI- DfID Project
on
Capacity Building For Poverty Reduction
Organized by
J&K Institute of Management, Public Administration & Rural Dev.
Srinagar/ Jammu.
The United Nations Millennium Summit
in
September 2000
adopted
Millennium Development Goals
• The Millennium Development Goals:( Target:2015)
• Eradicate Extreme Poverty and Hunger.
• Achieve Universal Primary Education.
• Promote Gender Equality and Empower Women.
• Reduce Child Mortality.
• Improve Maternal Health.
• Combat HIV and AIDS, Malaria and other Diseases.
• Ensure Environmental sustainability.
• Develop a Global Partnership for Development.
18

Department for International Development
(DfID)
British Governm ent’s Fight
against
world poverty.
1996 Conference of Chief Secretaries
Action Plan for Effective and Responsive Govt
(APERG)
1997 Conference of Chief Ministers
Accountable and Transparency and Improving the performance
citizen friendly govt. Right to Information and integrity of the public
services
19

Department for International Development
Deptt. of Personnel & Trainings
Deptt. Of Administrative Reforms &
Pub. Grievances
Promotion & Implementation
Of
Reform agenda
Implementation
Of
APERG
Public Service delivery system Citizen friendly & poor friendly
Capacity Building for Poverty Reduction
Departm ent of International
Develop m en t
GOAL: To enhance the institutional Capacity of the
Govt. of India to develop and effectively im plem ent pro
poor policies and services.
Support: To provide effective, strategic support to
GoI in their governance reform s and capacity building
program m es.
Out puts (In d ica tive o n ly)
1) DARP G re fo rm in itia tive s d e live r im p rove d service s to
the benefit of poor people.
2) Enhance hum an resource capacity within civil
service to deliver pro- poor policies and
program m es.
20

Capacity Building:
Th e a b ility
of
Institutions, organizations & individuals at all levels
Of
administrative machinery
to
provide services to the poor.
The process
Of
strengthening and sustaining
such capacity
is
capacity building.
Programme Objective
Improving service delivery
by
Capacity building
through
intensive training
for
front line service providers
leading to
poverty reduction.
21

CAPACITY BUILDING FOR POVERTY REDUCTION (CBPR) ROGRAMME
Poverty Reduction- The End Objective
Intermediate Variables
Public Service Delivery Mechanism
Institutions Organizations Individuals
Creating Pressure Improving the Service Delivery Entity Incentivising Desirable Behaviour
(Citizen Empowerment) (Strengthening Organizations & Processes ( Reinforcing Appropriate Behaviour)
Related to Service Delivery)
_________________________________________________________________________________________________________________
CBPR Programme
addresses
all aspects
( Institutional, Organizational & Individual)
of
Public Service Delivery Mechanism.
OPERATIONAL STRATEGY
-Institutional & Organizational related initiatives are being taken up by
The Department of Administrative Reforms and Public Grievances (DoARPG),
MOPPG&P, Govt. of India.
-Individual/ Organizational (Training ) related initiatives are being taken up by
The Department of Personnel & Training (DoPT), MOPPG&P, Govt. of India
-DoPT
has constituted a Core Team to implement the Project initiatives.
-Funding is being provided by DfID.
-Project Management Consultancy is being Provided by Adam Smith International, I
UK.
-Haryana Institute of Public Administration (HIPA), Gurgaon has been identified as the
Core Incubating Group (CIG) /CBPR National Implementing Agency (NIA).(
-State Administrative Training Institutes (ATIs(
ATIs) ) have been identified as
State Implementing Agency (SIA).
22

J & K
Institute of Managem ent, Public Adm inistration and
Rura l Developm ent
(IMP A)
State Im plem enting Agency.
Project Activities
1. MoU with the DOPT, GOI.
2. Identification of Sectors.
3. Identification of Districts.
4. Finalization of Project Modalities.
5. Administrative arrangements:
Dedicated Core Team Identified.
Steering Committee Nominated.
6. Project Activity Phasing (Time Budgeting ).
7. First State Level Meeting with Secretaries, HoDs/ DCs & Distt. . Officers.
23

Project Activities
8. Review of the Existing Institution’s s Training Resources.
9. First Round of Departmental Consultative Meetings.
10. Nomination of Departmental Nodal Officers.
11. State Level Sectoral Reports.
12. Formulation of Training Needs Assessment Templates.
13. Training Needs Assessment Workshops.
14. TNA Reports.
15. Design Training Modules.
16. Conduct TOT.
17. Training for the Target Group.
18. Monitoring and Evaluation of the Training at District Level.
State Level Sectoral Review
Social Sector:
Education Sector:
1. Social Welfare Department.
2. J&K Women Development
Corporation.
3. J&K State Commission for Women.
4. J&K Advisory Board for Gujjars &
Bakerwals.
5. J&K SC, /ST and Backward Classes
Dev. Corporation.
1. School Education.
6. J&K State Scheduled Castes Advisory
Board.
24

Sector Review Methodology:
• Introduction to the Sector.
• Review of Policies/ Schemes/ Programmes.
• Present scenario/ status:
– Benchmarks for Dev.
– Targets.
– Achievements.
• Impact of Policies/ Schemes/ Programmes.
• Constraints / bottlenecks on Development.
• Fund flow ( Plan & Non Plan).
• Implementation Machinery.
• Job Specification
• Capacity Building Systems.
• New Initiatives undertaken.
– Policy Level
– Administrative Level.
– Capacity Building.
• Summary & Conclusions.
Systematic Approach to Training
Identify Training Needs
Assessment of Results
Performance Problem
Plan and Design Training
Implement Training
25

Training Needs Analysis: Pre- training tool which helps to strategically
identify specific areas needing attention.
Objectives :
To identify existing gaps that impede organizations from
achieving their objectives efficiently and effectively.
To identify and select appropriate learning interventions that
address these gaps.
To achieve Enabling Efficiencies through common learning
solution.
Training Needs analysis
Organizational
Analysis
Individual
Analysis
Template Attached
Template Attached
26

Annexure -III
Capacity Building for Poverty Reduction: A Training Initiative
(DoPT - DfID Project)
Training Needs Assessment
ORGANISATIONAL Format
1. Name: ………………………………………………………………………………
2. Designation: ………………………………………………………………………
3. Organization: ………………………………………………………………………
4. How would you spell out the Vision Statement for your Organization?
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
5. What are the objectives of your Organization?
i) ____________________________________________________________
ii)
iii)
iv)
iv)
____________________________________________________________
____________________________________________________________
____________________________________________________________
____________________________________________________________
28

1. Organizational functions:
i) _____________________ vi) ____________________
ii) _____________________ vii) ____________________
iii) _____________________ viii) ____________________
iv) _____________________ ix) ____________________
v) _____________________ x) ____________________
2. For the achievement the above subjects and conduct of functions, how is your
organization structured? (Please use a separate page).
8. Indicate the number of employees as per the identified levels:
Level (s)
Number
I ________________________________ ____________
II ________________________________ ____________
III ________________________________ ____________
IV ________________________________ ____________
V ________________________________ ____________
9. Identify the jobs and tasks, the above referred levels are expected to perform:
Level (s) Jobs Tasks
I _____________________ ________________________
II _____________________ ________________________
III _____________________ ________________________
IV _____________________ ________________________
29

V _____________________ ________________________
10. Has the Department prepared Training Policy/ Training Action Plan / Departmental
Manuals etc?
Yes/ No.
If yes, please specify
i) ____________________________________________________________
ii)
iii)
iv)
____________________________________________________________
____________________________________________________________
____________________________________________________________
v) ____________________________________________________________
11. What Programmes/ Schemes are being implemented by your Organization?
i) _____________________ vi) ____________________
ii) _____________________ vii) ____________________
iii) _____________________ viii) ____________________
iv) _____________________ ix) ____________________
v) _____________________ x) _____________________
12. For the successful implementation of these Programmes/ Schemes, what training
subjects would you prefer by order of priority?
i) _____________________ vi) ____________________
ii) _____________________ vii) ____________________
iii) _____________________ viii) ____________________
iv) _____________________ ix) ____________________
v) _____________________ x) _____________________
30

13. Has your Organization any Institutional training arrangement? If yes, please specify:
S.No. Training Institute No.of
Trainers
Trg. Prog.
Conducted
during
current
financial
year
Adequacy of facilities in
Trg. Institute
Class Hostel Trg.
room. Y/N Equpt.
Y/N
Y/N
Trg.
Manual
Pakage
Dev.
Y/N
1.
2.
3.
14. Please specify significant performance (work related) problems of the front line
service providers of your Organization:
S. No. Service Providers Problems Specified Problems having
Training Implication
15. What mode of training would you suggest for imparting training to the front line
service providers?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
31

Annexure- IV
Capacity Building for Poverty Reduction: A Training Initiative
(DoPT - DfID Project)
Training Needs Assessment
Individual Format
1. Name: ……………………………………………………………………………….
2. Designation: ……………………………………………………………………….
3. Department: ………………………………………………………………………..
4. Experience: …………………………………………………………………………
5. Educational Qualification: …………………………………………………………
6. Have you received Induction training? Yes / No
If yes, please specify
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
7. Have you received job chart, work norms or any other work manual from your
organization?
Yes / No
If yes, please specify
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
32

8. What performance standards have been set for you?
S. No. Performance Standards By Whom Set
9. What specific jobs and tasks do you presently perform?
Jobs
Tasks
i) _____________________ ________________________
ii) _____________________ ________________________
iii) ______________________ ________________________
iv) _____________________ ________________________
v) _____________________ ________________________
10. Have you undergone any training in the context of the present job? Yes/No
If yes, please specify
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
33

11. Are you satisfied with your job performance? Yes/No
Please elaborate:
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
12. What difficulties do you face while performing these tasks?
i) _____________________ vi)______________________
ii) _____________________ vii______________________
iii) _____________________ viii)_____________________
iv) _____________________ ix)______________________
v) _____________________ x)______________________
13. To overcome these difficulties and to enhance your work effectiveness &
efficiency what efforts have you made so far?
i) ____________________________________________________________
ii
iii)
iv)
____________________________________________________________
___________________________________________________________
____________________________________________________________
14. Is your progress of work assessed? If yes, what feedback do you generally get?
i) ____________________________________________________________
ii)
iii)
____________________________________________________________
____________________________________________________________
34

iv)
____________________________________________________________
15. Do you need training to overcome these difficulties? Yes/No
If yes, which training subjects would you like to identify?
Knowledge: ________________________________________________________
__________________________________________________________
Skills:
__________________________________________________________
__________________________________________________________
Attitudes: __________________________________________________________
__________________________________________________________
16. What significant challenges do you foresee in your work?
i) ____________________________________________________________
ii)
____________________________________________________________
v) ____________________________________________________________
iv)
vi)
____________________________________________________________
____________________________________________________________
17. How do you ensure people’s participation in your Organization’s functioning?
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
35

18. Do you think that your work - related performance will improve after receiving
such training?
Yes/No
If yes, how?
________________________________________________________________
__________________________________________________________________
19. Have you received any training for the last two years?
Yes/No
If yes, please indicate:
S.No. Name of the Trg.
Courses
Duration Contents Trg.
Conducted by
20. What suggestions would you like to give in order to improve service delivery
mechanism of your Organization?
i) _____________________ vi) _____________________
ii) _____________________ vii_____________________
iii) _____________________ viii) ____________________
iv) _____________________ ix) _____________________
v) _____________________ x) ______________________
36

Annexure- V
37

Secretary Social
Wlf
Executive Director (K) Director ( J) Corporation
Prog. Officer
Dy. Dir.ICDS
Dy. Dir. (Admn.)
D.D. (Tribal)
CAO
DSWO’s
CDPO’s
ACDPO’s
Supervisors
Aww’s
Helpers
Asstt. Director
TSWO’s
Superintendents
Social Workers
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