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Manual E-bill 499.41

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7.3 Registration and cancellation via the <strong>bill</strong>er’s platform<br />

Both the registration forms and the cancellation forms must be available on<br />

the <strong>bill</strong>er’s platform in four languages (German, French, Italian and English).<br />

The language selection is made using the language code which is supplied<br />

automatically by the yellow<strong>bill</strong> system when calling up the registration form<br />

or cancellation form.<br />

If the <strong>bill</strong> recipient clicks on the “Register” or “Cancel” button in the list<br />

of <strong>bill</strong>ers he is redirected to a secure link (https connection) on the <strong>bill</strong>er’s<br />

website. The registration or cancellation form is prepared by the <strong>bill</strong>er’s<br />

server and the customer’s data are received and processed directly by this<br />

server.<br />

The <strong>bill</strong>er can design the registration form as he wishes. If necessary, the<br />

<strong>bill</strong>er can request additional details from the <strong>bill</strong> recipient. The form should<br />

contain at least a telephone number or e-mail address of the <strong>bill</strong>er in case<br />

the customer has any questions. Furthermore, PostFinance recommends<br />

sending confirmation to the <strong>bill</strong> recipient stating whether the registration<br />

was successful or not.<br />

Hyperlinks may only lead to the <strong>bill</strong>er’s page and the registration form<br />

may not contain any active elements, e. g. Java Script, ActiveX, etc. (see section<br />

11.3). The <strong>bill</strong>er is also obliged to have adequate security measures<br />

against unauthorized attacks from the Internet in place for its own services<br />

(authentication).<br />

When the hyperlink is called up, PostFinance automatically transmits<br />

the following <strong>bill</strong> recipient details together with the URL:<br />

Private Customer<br />

EBillAccountID, last name, first name and language code of the <strong>bill</strong> recipient.<br />

Business Customer<br />

EBillAccountID, company name and language code of the <strong>bill</strong> recipient.<br />

<strong>Manual</strong> E-<strong>bill</strong> Version October 2010 29/64

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