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Manual E-bill 499.41

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4.7 Searching for <strong>bill</strong>s<br />

Billers can use the business interface to view the status of the transmitted<br />

<strong>bill</strong>s in the “Search for <strong>bill</strong>s” menu item – taking the valid storage times<br />

into consideration. A cumulative selection can be made on the basis of the<br />

following criteria:<br />

• BillerID<br />

• TransactionID<br />

• Name of the <strong>bill</strong> recipient<br />

• EBillAccountID<br />

• ISR reference number<br />

• Invoice amount<br />

• Status of the <strong>bill</strong><br />

• Delivery date<br />

• Due date<br />

It is thus possible to see, for instance, if the <strong>bill</strong> has been approved for<br />

payment or rejected by the <strong>bill</strong> recipient.<br />

4.8 Changes<br />

4.8.1 Changes to transmitted <strong>bill</strong> data<br />

Electronic <strong>bill</strong>s provided with a digital signature can only be retracted<br />

or overwritten if they have the status “Invalid” and were consequently not<br />

released for digital signature. In no circumstances may <strong>bill</strong>s that have<br />

already been digitally signed by PostFinance be retracted or overwritten.<br />

During processing without a signature, <strong>bill</strong>s that the recipient has not yet<br />

viewed can be retracted either via the e-<strong>bill</strong> helpdesk or overwritten by the<br />

<strong>bill</strong>er who delivers a new <strong>bill</strong> with the same TransactionID.<br />

As soon as the <strong>bill</strong> recipient has viewed the <strong>bill</strong> in e-finance, the <strong>bill</strong>er is no<br />

longer authorized to amend them.<br />

Data that are forwarded to network partners or to Six Paynet AG (see<br />

sections 1.7 and 2.4), cannot be retracted or overwritten. In this case,<br />

corrections are handled in the same way as signed <strong>bill</strong>s (see section 4.8.2).<br />

4.8.2 Correcting signed <strong>bill</strong>s<br />

As it is no longer possible to overwrite or change a <strong>bill</strong> once signed, a credit<br />

note must always be sent if a correction is necessary. In this case, please<br />

note the following conditions:<br />

• Mark credit note in “PaymentType” field as “CREDIT” and in the “DocumentType”<br />

field as “CREDITADVICE”<br />

• Show amount in the “PaymentData” element in the “TotalAmount” field<br />

as zero or negative (not positive)<br />

• Optional: Insert reference (e. g. TransactionID) to the original <strong>bill</strong> in the<br />

“DocumentReference” field<br />

The <strong>bill</strong> recipient sees credits in the <strong>bill</strong> overview as a <strong>bill</strong> with a minus value.<br />

If it is viewed via e-finance it cannot be selected for further processing.<br />

Any payment necessary from the issuer of the credit note to the recipient<br />

must always be made by separate payment order, e. g. via EPO.<br />

<strong>Manual</strong> E-<strong>bill</strong> Version October 2010 21/64

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