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The over-reliance on heuristics gives rise to distortions much like<br />
with the overuse of an ordinary magnifying glass. Using a magnifying<br />
glass with an extended arm will blow up the image of say, a single<br />
letter on a page of a newspaper. But take just one or two steps<br />
away, keeping the arm extended and the image of the letter turns<br />
from blurred to clear but inverted.<br />
One kind of heuristic is that people usually think in relative terms.<br />
Someone is beautiful or handsome compared to someone else.<br />
A building is tall relative to a building that is not as tall. People would<br />
not consider the waiting time at a bank long if they did not have the<br />
waiting time with another bank to compare it to.<br />
In addition to thinking in relative terms, people also assign a<br />
higher value to higher numbers and conversely a lower value to lower<br />
numbers. This is probably the reason why more expensive products<br />
are given higher model numbers, whether these are cellular phones<br />
or cars.<br />
Still another heuristic is that people prefer to enjoy sooner than<br />
later. This is why there is a proliferation of instant goods and services<br />
from instant noodles, fastfood restaurants, communications on<br />
demand via the Internet and many more. In Filipino, it is called “now<br />
na” (now already).<br />
56 More Than Just Interest Rates