Veritas™ Operations Manager LDom Capacity Management Add-on ...
Veritas™ Operations Manager LDom Capacity Management Add-on ...
Veritas™ Operations Manager LDom Capacity Management Add-on ...
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Hardware informati<strong>on</strong><br />
Available memory, disk space, and NIC informati<strong>on</strong><br />
Operating system<br />
Versi<strong>on</strong> and patch level<br />
Network topology<br />
Router, gateway, and IP address informati<strong>on</strong><br />
Problem descripti<strong>on</strong>:<br />
■ Error messages and log files<br />
■ Troubleshooting that was performed before c<strong>on</strong>tacting Symantec<br />
■ Recent software c<strong>on</strong>figurati<strong>on</strong> changes and network changes<br />
Licensing and registrati<strong>on</strong><br />
Customer service<br />
If your Symantec product requires registrati<strong>on</strong> or a license key, access our technical<br />
support Web page at the following URL:<br />
www.symantec.com/business/support/<br />
Customer service informati<strong>on</strong> is available at the following URL:<br />
www.symantec.com/business/support/<br />
Customer Service is available to assist with n<strong>on</strong>-technical questi<strong>on</strong>s, such as the<br />
following types of issues:<br />
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Questi<strong>on</strong>s regarding product licensing or serializati<strong>on</strong><br />
Product registrati<strong>on</strong> updates, such as address or name changes<br />
General product informati<strong>on</strong> (features, language availability, local dealers)<br />
Latest informati<strong>on</strong> about product updates and upgrades<br />
Informati<strong>on</strong> about upgrade assurance and support c<strong>on</strong>tracts<br />
Informati<strong>on</strong> about the Symantec Buying Programs<br />
Advice about Symantec's technical support opti<strong>on</strong>s<br />
N<strong>on</strong>technical presales questi<strong>on</strong>s<br />
Issues that are related to CD-ROMs or manuals