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Considerate Constructors Scheme<br />
performance review<br />
Second half 2012<br />
2013 Code and Checklist<br />
CONSTRUCTORS<br />
CONSIDERATE
02 Introduction<br />
03 2013 Code and Checklist<br />
11 <strong>Kier</strong> <strong>Group</strong> performance from July to December 2012/ Scores above the industry average<br />
12 Second/third visit analysis<br />
13 Best practice and below average performance by category<br />
15 <strong>Kier</strong> <strong>Group</strong> companies performance in second half 2012 - site reports<br />
21 Two of the best<br />
22 CCS co-ordinators<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
01
Introduction<br />
Paul Sheffield<br />
Chief Executive<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
Alan Smith<br />
Director of Corporate<br />
Communications<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
I am pleased to be ending yet another year of associate<br />
membership under the Scheme on a positive note<br />
with the <strong>Group</strong>’s monthly performance remaining at<br />
a consistently high mark. I would like to extend my<br />
thanks to everyone who is involved in maintaining<br />
such high standards - it truly is an achievement that<br />
you should all be proud of.<br />
As you will see from these pages, the Scheme has<br />
introduced major changes to its Code, Checklist and<br />
scoring system, and I encourage all of you to study<br />
this document and the CCS website to ensure that you<br />
have a full understanding of how these changes will<br />
affect you and your site. Only with your co-operation<br />
can we ensure that this new scoring system is fully<br />
adopted and understood by all those operatives who<br />
go that extra mile to ensure that <strong>Kier</strong> consistently<br />
performs at a level that is way beyond compliance.<br />
Although the new documentation marks major changes<br />
in the way the Scheme now monitors registered sites,<br />
it is important to remember that its aim is still the<br />
same and that is to ensure that registered sites and<br />
companies are improving the image of construction.<br />
I have no doubt that this new system will be fully<br />
implemented by all <strong>Kier</strong> sites and personnel - allowing<br />
the <strong>Group</strong> to maintain the trend of achieving scores well<br />
above the industry average. In turn, this will ensure<br />
that we remain respected by both our competitors and<br />
customers alike - further cementing our reptuation<br />
as one of the most considerate constructors in the<br />
industry.<br />
Welcome to the second CCS review of 2012. I would<br />
like to begin by congratulating everyone on another<br />
fantastic year – these last six months have seen yet<br />
another rise in <strong>Kier</strong>’s average monthly scores with the<br />
<strong>Group</strong> hitting an all-time high of 35.73 out of 40.00<br />
in October. Not only have our sites been achieving<br />
top scores in all the eight categories under the Code<br />
of Considerate Practice, but we are also beating the<br />
industry benchmark by at least 1.25 points every<br />
month. With the CCS introducing more stringent<br />
marking criteria in 2012 it was pleasing to see that<br />
the <strong>Group</strong> managed to maintain a high standard of<br />
performance – showing that its sites are consistently<br />
improving and meeting these new challenges head on.<br />
As you may already be aware, from 1 January the<br />
CCS has completely overhauled its Code of Practice,<br />
supporting Checklist, marking system and Monitor’s<br />
Report. The once eight-point Code has now been<br />
reduced to a five-point document under which sites<br />
and companies will be assessed. This means that<br />
even if a site was originally registered under the old<br />
system, the new scoring method will be used from this<br />
point onwards. It is therefore vitally important that<br />
all staff responsible for their project’s/company’s CCS<br />
performance are up to speed with these changes so<br />
that we can maintain our reputation as considerate<br />
constructors.<br />
Throughout these pages, as well as reporting on the<br />
last six months data, there will be copies of the new<br />
documentation the Scheme is now using to assess<br />
sites and companies. Please make sure that you<br />
and your colleagues familiarise yourselves with this<br />
material and get to grips with the new five points of<br />
the Code of Considerate Practice as well as the tenpoint<br />
scoring system.<br />
If you feel you need further clarification on how this<br />
new system operates the CCS offers a number of<br />
seminars and workshops which offer guidance and<br />
support. Details of how to sign up can be found on<br />
www.ccscheme.org.uk.<br />
Once again please ensure that this document is<br />
filtered down through the businesses so that all those<br />
involved with the CCS have access to a copy.<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
02
2013 Code and Checklist<br />
The Considerate Constructors Scheme has<br />
now launched a new five-point Code of<br />
Considerate Practice, supporting Checklist,<br />
scoring system and Monitor Reports. From<br />
the 1 January 2013, all registered sites and<br />
companies will be assessed on this new Code<br />
and the scheme monitors will be using the<br />
new supporting Checklist when assessing<br />
registered sites and companies, and will<br />
be reporting and scoring the visit using the<br />
revised formats. All monitor visits taking<br />
place after the 1 January 2013 will be<br />
on the new five-point Code, even if a<br />
first visit was assessed on the eightpoint<br />
version.<br />
Though the Code has been updated to<br />
remain aligned with the industry’s values,<br />
it is important to remember that the aim<br />
remains the same. The Scheme is still looking<br />
to see how registered sites and companies<br />
are improving the image of construction.<br />
Code of Considerate Practice<br />
The new Code is now in five parts and is<br />
no longer a narrative, but a series of bullet<br />
points. Each section of the Code contains<br />
an aspirational supporting statement and<br />
four bullet points which represent the<br />
basic expectations of registration with the<br />
Scheme.<br />
The new Code of Considerate Practice<br />
applies to all registered sites and companies,<br />
regardless of size, type or location.<br />
Monitor’s Checklist<br />
Like the Code, the new Checklist is made up of five sections with ten questions in each section. The four bold,<br />
closed questions are aligned to the four bullet points of the Code, and allow the monitor to establish whether<br />
the site or company has achieved compliance with the Scheme. The six non-bold, open questions directly<br />
support the bold questions by asking ‘what’ is being done and ‘how’ things are being addressed to meet and<br />
exceed the required standards.<br />
The Code of Considerate Practice details the Scheme’s requirements and the Checklist’s bold<br />
questions establish if a site or company is meeting these requirements. The Checklist’s non-bold<br />
questions then ask ‘how’ these requirements are being met or exceeded.<br />
Each question in the Checklist is now supported by a number of ‘prompts’ and these indicate specific items<br />
the monitor may consider when establishing whether the site or company has met the expectations of that<br />
Checklist question. It is important to note that this list of prompts is not exhaustive and inevitably other items<br />
will need to be considered.<br />
It is important to understand that the prompts are just that – prompts. They are on the Checklist to indicate<br />
the kind of issues that the monitor will be looking at within that question, but they are not a ‘sub checklist of<br />
requirements’. Some will apply on all sites while others won’t – it is down to the monitor to look at the size,<br />
type and location of the site, and use his or her judgement to decide what is expected.<br />
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Considerate Constructors Scheme performance review - second half 2012<br />
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Continued...<br />
The prompts can also be used by site managers to understand the questions but, as above, the list is not<br />
exhaustive and simply addressing each prompt will not necessarily provide a high score. We expect sites to<br />
use their initiative to decide what they can and should do to achieve the expectations of the Scheme.<br />
Monitors will use their discretion when assessing whether questions or prompts are relevant. Where they are<br />
not, they will not be considered when assessing performance or awarding a score. Monitors will decide whether<br />
a question has been adequately addressed taking into account the size, type and location of the site or<br />
company, as well as the context of the project. Credit will not be given for activities that are planned but have<br />
yet to be carried out.<br />
The additional questions detailed on the final page of the Checklist are for data gathering purposes only and<br />
the responses to these questions will have no impact upon the score awarded.<br />
Considerate Constructors Scheme<br />
Site Registration Monitors’ Checklist<br />
This checklist should be used as a basis for discussions that complement direct observations by the Monitor.<br />
Questions marked in bold directly reflect the Scheme’s Code of Considerate Practice and must have been satisfactorily<br />
addressed to achieve a ‘compliant’ score.<br />
The Checklist contains a number of prompts that highlight specific areas the Monitor may take into consideration when<br />
reviewing that question. Monitors will only look at the activities of the site during the construction phase.<br />
Monitors will use their discretion when assessing whether questions or prompts are relevant. Where they are not, they<br />
will not be considered when assessing performance or awarding a score. Monitors will decide whether a question has<br />
been adequately addressed taking into account the size, type and location of the site. Credit will not be given for<br />
activities that are planned but have yet to be carried out.<br />
Site ID number Visit No. Date<br />
Brief description of the work, site location and context, anything ‘sensitive’, type of contract and other relevant matters<br />
1. Enhancing the APPEARANCE<br />
Constructors should ensure sites appear professional and well managed.<br />
1.1 Does the external appearance of the First impressions, signage, fencing, obstructions, mud, debris, litter<br />
site present a positive image of the<br />
industry?<br />
1.2 Does the site appear well organised, Tidiness, organisation, entrance<br />
clean and tidy?<br />
1.3 Does the appearance of all facilities, Screening of facilities, remote compounds<br />
stored materials, vehicles and plant make<br />
a positive impression?<br />
1.4 Does the appearance of the workforce Dress code, smoking<br />
project a positive impression?<br />
1.5 What actions are taken to keep the Inspection, public rubbish, access roads, dust prevention<br />
perimeter and surrounding areas clean, tidy<br />
and free of litter, mud and dust?<br />
1.6 What arrangements are in place to Site waste, litter, debris, viewing points, graffiti, vandalism<br />
ensure that the public and visitors see a site<br />
that is organised, clean and tidy?<br />
1.7 How are site facilities, compounds, waste Supervision, procedures<br />
and storage areas cleaned, managed and<br />
maintained?<br />
1.8 How does the site encourage the<br />
Workforce awareness, involvement<br />
workforce to contribute to cleanliness and<br />
good housekeeping?<br />
1.9 How is smoking managed to avoid a Guidance, discrete areas, ashtrays<br />
negative impact on the public?<br />
1.10 How are company values and corporate Branding guidelines, signage, websites, communications<br />
identity promoted?<br />
2. Respecting the COMMUNITY<br />
Constructors should give utmost consideration to their impact on neighbours and the public.<br />
2.1 Are all those affected by the work<br />
identified, notified and kept informed and<br />
shown courtesy and respect?<br />
Pre-start information, company contact information, complaints procedures,<br />
updates, sensitivity to neighbours, special needs<br />
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Continued...<br />
2.2 Are all reasonable efforts being made<br />
to minimise the impact of deliveries,<br />
parking and work on the public highway<br />
and footpaths?<br />
2.3 Is the site contributing to and<br />
supporting the local community and<br />
businesses?<br />
2.4 Is the site actively working to create a<br />
positive impression by promoting the<br />
site’s registration with the Scheme and<br />
displaying Scheme banners and posters?<br />
2.5 How does the site ensure that all those<br />
affected, including visitors, are treated with<br />
consideration, courtesy and respect?<br />
2.6 How is nuisance and intrusion<br />
minimised?<br />
2.7 How are compliments, comments and<br />
complaints sought, recorded and managed?<br />
2.8 What is being done to support and<br />
contribute to the local community including<br />
promoting local employment?<br />
2.9 How do company directors, senior<br />
managers, clients and consultants assist the<br />
site in meeting the requirements of the<br />
Code?<br />
2.10 What is being done to leave a positive<br />
and lasting impression of the industry on<br />
completion of the project?<br />
Routes, timings, unloading, public diversions, utility works<br />
Community liaison, local shops, trade contractors<br />
Workforce and public, inductions, toolbox talks, newsletters<br />
Local and special needs, operative conduct and behaviour, induction and<br />
training<br />
Noise, privacy, outlook, radios, phones, cameras, parking and obstruction<br />
24/7 contact information, regular reviews<br />
Corporate Social Responsibility policy, creating opportunities, schools,<br />
businesses, residents<br />
Scheme champions, CCS briefing and action plan, meeting agendas,<br />
management review<br />
Co-operation, support, goodwill, legacy<br />
3. Protecting the ENVIRONMENT<br />
Constructors should protect and enhance the environment.<br />
3.1 Are environmental issues identified,<br />
communicated, managed and promoted?<br />
3.2 Is waste avoided and the use of<br />
resources and energy minimised?<br />
3.3 Are all reasonable efforts being made<br />
to minimise the impact of vibration and of<br />
air, light and noise pollution?<br />
3.4 Are all reasonable efforts being made<br />
to protect the existing ecology, the<br />
landscape and water courses?<br />
3.5 How are environmental issues identified<br />
and managed?<br />
3.6 How are environmental issues<br />
communicated and promoted to the<br />
workforce and the general public?<br />
3.7 How is the site measuring and minimising<br />
its use of natural resources including water?<br />
3.8 How is the site measuring and reporting<br />
its carbon footprint and what is being done to<br />
reduce it?<br />
3.9 How is vibration, and air, light and noise<br />
pollution measured and managed to minimise<br />
impact?<br />
3.10 How is a positive contribution being<br />
made to the natural environment?<br />
Environmental policy statement displayed, site specifics, induction, waste<br />
management plan, workforce, supply chain<br />
Policy, reducing, reusing and recycling, sustainable solutions<br />
Working methods and equipment, programming, noise monitoring<br />
Birds, trees, plants and wildlife, river, hazardous substance storage, spill<br />
control<br />
Management policy, training, specialist input, planning, monitoring<br />
Newsletter, notice board, local groups, consultation, involvement, promoting<br />
achievements<br />
Recycling, sustainable sources, policy, implementation, water/energy saving<br />
measures, harvesting rainwater, offsite construction, prefabrication<br />
Carbon footprint reporting tools, report to company level, energy and fuel use<br />
minimised, eco cabins, signage, travel plans, green purchasing<br />
Noise monitoring, lighting, dust, fumes, working methods<br />
Awareness, goodwill work, planting, landscaping, local materials,<br />
improvements, post completion impact<br />
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Continued...<br />
4. Securing everyone’s SAFETY<br />
Constructors should attain the highest levels of safety performance.<br />
Note that the Code addresses the safety systems in place. The safety of the working site is outside the Code and the monitoring<br />
process.<br />
4.1 Are systems in place that care for the First aid, A&E, safety plan updated, inspections, risk information, PPE,<br />
safety of the public, visitors and<br />
protected access to cabins, controlled access<br />
workforce?<br />
4.2 Have security risks to neighbours and Site security, scaffold protected, traffic management, protection<br />
the public been considered and<br />
addressed?<br />
4.3 Are initiatives in place to ensure Workforce consultation and information, training<br />
continuous safety improvements?<br />
4.4 Does the site encourage attitudes and Management, supervision, induction<br />
behaviours that enhance safety<br />
performance?<br />
4.5 How is the safety of the public outside the Falling debris, roads, footpaths and diversions, barriers, lighting<br />
site addressed and monitored?<br />
4.6 What arrangements are in place for Emergency procedures, medical info<br />
dealing effectively with emergencies?<br />
4.7 What is done to ensure that the<br />
Vehicle protection, warning systems, sensors, speed limits, supervision<br />
movement of vehicles and plant outside the<br />
site is not a risk to pedestrians, cyclists and<br />
other road users?<br />
4.8 How are accidents, incidents and near Recording, analysing, communicating, training<br />
misses recorded, and what is done to learn<br />
from them?<br />
4.9 How does the site provide current safety Hazard board, daily briefing<br />
and risk information to operatives and<br />
visitors?<br />
4.10 How does the site embed a culture of Attitudes, behaviour, incentives, controls, CSCS cards for visitors<br />
continuous positive safety performance?<br />
5. Caring for the WORKFORCE<br />
Constructors should provide a supportive and caring working environment.<br />
5.1 Does the site demonstrate a<br />
Harassment, male, female, mobility impaired, age<br />
commitment to respect, fair treatment,<br />
encouragement and support?<br />
5.2 Are personal development needs Training – directly employed, supply chain, trade contractors<br />
identified and is training promoted?<br />
5.3 Does the site care for the health and Occupational health risks assessed, drugs and alcohol, contact details,<br />
wellbeing of the workforce?<br />
medical conditions, medications<br />
5.4 Are suitable, hygienic and well<br />
Changing, drying, toilets, showers, lockers, kitchen<br />
maintained welfare facilities provided<br />
within a reasonable distance of the work<br />
area?<br />
5.5 How does the site assess and monitor CSCS, skills cards<br />
the competency of the workforce?<br />
5.6 How does the company encourage new Careers advice, apprenticeships, placements<br />
people into the industry?<br />
5.7 How is the health and wellbeing of the Posters, healthy lifestyle advice, weather protection<br />
workforce assessed and addressed?<br />
5.8 How is the site providing for the needs of<br />
a diverse workforce regardless of gender,<br />
age, religion or ability?<br />
5.9 How are the welfare facilities managed<br />
and what additional facilities are available?<br />
5.10 What is done to ensure that the<br />
workforce feels involved and is encouraged<br />
to provide feedback?<br />
Separate changing rooms, ramps, cultural needs, literacy and numeracy<br />
training<br />
Cleaning regime, rest, exercise and recreation<br />
Open door policy, recognition, reward, feedback/consultation<br />
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Considerate Constructors Scheme performance review - second half 2012<br />
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Continued...<br />
Additional Information<br />
Innovation<br />
What measures have been implemented on the project that demonstrate innovation and original thinking?<br />
Site Specific Data<br />
This information is used to capture key information and identify trends within the industry<br />
Please note that data should be gathered on the current registration period only<br />
What is the average number of operatives?<br />
Of these, how many on average are women?<br />
What percentage of the workforce holds CSCS cards? %<br />
How many compliments have been received and recorded by the site?<br />
How many complaints have been received and recorded by the site?<br />
How many reportable accidents have there been?<br />
How many non-reportable accidents have there been?<br />
Have there been any fatalities on site?<br />
Does the site record environmental incidents<br />
If yes, how many have there been?<br />
Site Manager Feedback<br />
Does the Site Manager have any comments, questions or suggestions for the Scheme?<br />
Y / N<br />
Notes<br />
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Scoring explained<br />
The 2013 Checklist contains five sections each containing a number of bold ‘compliance’ questions, and a number of non-bold<br />
‘beyond compliance’ questions. Each section of the 2013 checklist is scored out of ten points, with a score of five indicating<br />
compliance. All questions highlighted in bold on the checklist must be satisfactorily addressed in order for the site to achieve<br />
compliance in that section. Sites are not only assessed for compliance, but also to identify measures taken which are above<br />
and beyond these requirements, and addressing the non-bold questions on the Checklist may result in a higher score.<br />
Monitors will use their discretion when assessing whether questions or prompts are relevant. Where they are not, they will<br />
not be considered when assessing performance or awarding a score. Monitors will decide whether a question has been<br />
adequately addressed taking into account the size, type and location of the site, as well as the context and value of the project. Credit<br />
will not be given for activities that are planned but have yet to be carried out.<br />
Considerate Constructors Scheme<br />
Site Scoring<br />
Each section of the Checklist is scored out of 10 points, with a score of 5 indicating compliance.<br />
Questions highlighted in bold on the Checklist must be satisfactorily addressed in order for the site to achieve<br />
compliance and this indicates that a site has reached a standard beyond statutory requirements. Sites are not only<br />
assessed for compliance, but also to identify measures taken which are above and beyond these requirements,<br />
and addressing the non-bolded questions on the Checklist may result in a higher score.<br />
The score awarded reflects the Monitor’s opinion on how the site is performing based on what they see at<br />
the time of the visit and their discussion with the Site Manager.<br />
In any one section, a project’s performance is assessed using the following performance descriptors.<br />
Descriptor Explanation of score descriptor Score<br />
Gross failure<br />
A letter highlighting the gross failure(s) will be sent with a request for a meeting at the company's office to<br />
discuss the issue(s) detailed in the Monitor’s report. A further site visit will be required so that the Monitor<br />
can establish that compliance has been achieved. Failure to address the issue(s) may result in the site’s<br />
removal from the Scheme.<br />
1<br />
Failure<br />
Major non<br />
compliance<br />
Minor non<br />
compliance<br />
Compliance<br />
Good<br />
A letter highlighting the failure(s) will be sent with a request for the site to address the issue(s) detailed in<br />
the Monitor’s report. A further visit will then be required so that the Monitor can establish that compliance<br />
has been achieved. Failure to address the issue(s) may result in the site’s removal from the Scheme.<br />
A letter highlighting the major non-compliance(s) will be sent with a request for the site to address the<br />
issue(s) detailed in the Monitor’s report. A Monitor revisit will be arranged or evidence will be required to<br />
establish that the non-compliant issue(s) has been addressed.<br />
A letter highlighting the minor non-compliance(s) will be sent with a request for the site to address the<br />
issue(s) detailed in the Monitor’s report.<br />
The site has satisfactorily addressed all bold items on the Monitors’ Checklist which demonstrates that they<br />
are adhering to the minimum requirements of the Scheme’s Code.<br />
The site has satisfactorily addressed all bold items on the Monitors’ Checklist and has also undertaken<br />
additional measures to address some of the non-bolded questions demonstrating that they are performing<br />
to a good standard beyond the minimum requirements of the Scheme’s Code.<br />
2<br />
3<br />
4<br />
5<br />
6<br />
Very good<br />
The site is performing well above the minimum requirements of the Scheme’s Code, and has undertaken a<br />
number of additional measures to address most of the non-bolded questions on the Checklist<br />
demonstrating that they are performing to a very good standard with a thorough commitment to the<br />
Scheme’s Code.<br />
7<br />
Excellent<br />
The site has undertaken a significant number of additional measures to address all applicable non-bolded<br />
questions on the Checklist demonstrating that they are performing to an excellent standard and showing a<br />
real commitment to improving the image of construction.<br />
8<br />
Exceptional<br />
The site is at the forefront of industry best practice demonstrating the very highest level of achievement far<br />
above the minimum standards required by the Scheme’s Code and has addressed all questions on the<br />
Checklist to the highest standards.<br />
9<br />
Innovative<br />
The site, beyond being exceptional, has introduced innovative practices or thinking that goes far beyond<br />
the expectations of the Scheme and, as such, is considered to be advancing the standards by which the<br />
image of the industry is judged.<br />
10<br />
While an innovative activity is required to achieve a score of 10 in any section, such activities will be recorded regardless of score. When<br />
recorded on a visit where a score of 10 has not been achieved, the activity may count towards achieving a 10 score on subsequent visits.<br />
An innovative activity will only count once towards a 10 score unless it is further developed and improved.<br />
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Any site which fails to adequately address all bold compliance questions in a section to the monitor’s satisfaction will be awarded a<br />
non-compliant score for that section, regardless of any other positive activities or initiatives undertaken relevant to that section. The<br />
non-compliant score is awarded depending on the nature and severity of the issues identified and taking into account the required<br />
course of action. Therefore, when awarding a section a non-compliant score, consideration will be given to the expected course of<br />
action though it is still the nature of the issue itself which will dictate the score.<br />
Considerate Constructors Scheme<br />
Company Scoring<br />
Each section of the Checklist is scored out of 10 points, with a score of 5 indicating compliance.<br />
Questions highlighted in bold on the Checklist must be satisfactorily addressed in order for the company to achieve<br />
compliance and this indicates that a company has reached a standard beyond statutory requirements. Companies<br />
are not only assessed for compliance, but also to identify measures taken which are above and beyond these<br />
requirements, and addressing the non-bolded questions on the Checklist may result in a higher score.<br />
The score awarded reflects the Monitor’s opinion on how the company is performing based on what they<br />
see at the time of the visit and their discussion with the Company Manager.<br />
In any one section, a project’s performance is assessed using the following performance descriptors.<br />
Descriptor Explanation of score descriptor Score<br />
Gross failure<br />
A letter highlighting the gross failure(s) will be sent with a request for a meeting at the company's office to<br />
discuss the issue(s) detailed in the Monitor’s report. A further site visit will be required so that the Monitor<br />
can establish that compliance has been achieved. Failure to address the issue(s) may result in the<br />
company’s removal from the Scheme.<br />
1<br />
Failure<br />
Major non<br />
compliance<br />
Minor non<br />
compliance<br />
Compliance<br />
Good<br />
A letter highlighting the failure(s) will be sent with a request for the company to address the issue(s)<br />
detailed in the Monitor’s report. A further visit will then be required so that the Monitor can establish that<br />
compliance has been achieved. Failure to address the issue(s) may result in the company’s removal from<br />
the Scheme.<br />
A letter highlighting the major non-compliance(s) will be sent with a request for the company to address the<br />
issue(s) detailed in the Monitor’s report. A Monitor revisit will be arranged or evidence will be required to<br />
establish that the non-compliant issue(s) has been addressed.<br />
A letter highlighting the minor non-compliance(s) will be sent with a request for the company to address the<br />
issue(s) detailed in the Monitor’s report.<br />
The company has satisfactorily addressed all bold items on the Monitors’ Checklist which demonstrates<br />
that they are adhering to the minimum requirements of the Scheme’s Code.<br />
The company has satisfactorily addressed all bold items on the Monitors’ Checklist and has also<br />
undertaken additional measures to address some of the non-bolded questions demonstrating that they are<br />
performing to a good standard beyond the minimum requirements of the Scheme’s Code of Considerate<br />
Practice.<br />
2<br />
3<br />
4<br />
5<br />
6<br />
Very good<br />
The company is performing well above the minimum requirements of the Scheme’s Code, and has<br />
undertaken a number of additional measures to address most of the non-bolded questions on the Checklist<br />
demonstrating that they are performing to a very good standard with a thorough commitment to the<br />
Scheme’s Code.<br />
7<br />
Excellent<br />
The company has undertaken a significant number of additional measures to address all applicable nonbolded<br />
questions on the Checklist demonstrating that they are performing to an excellent standard and<br />
showing a real commitment to improving the image of construction.<br />
8<br />
Exceptional<br />
The company is at the forefront of industry best practice demonstrating the very highest level of<br />
achievement far above the minimum standards required by the Scheme’s Code and has addressed all<br />
questions on the Checklist to the highest standards.<br />
9<br />
Innovative<br />
The company, beyond being exceptional, has introduced innovative practices or thinking that goes far<br />
beyond the expectations of the Scheme and, as such, is considered to be advancing the standards by<br />
which the image of the industry is judged.<br />
10<br />
While an innovative activity is required to achieve a score of 10 in any section, such activities will be recorded regardless of score. When<br />
recorded on a visit where a score of 10 has not been achieved, the activity may count towards achieving a 10 score on subsequent visits.<br />
An innovative activity will only count once towards a 10 score unless it is further developed and improved.<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
09
<strong>Kier</strong> <strong>Group</strong> performance from July to December 2012<br />
The graph below shows the <strong>Kier</strong> <strong>Group</strong> average scores over the last year compared directly with industry average. As you can<br />
see, the scores increased month on month for the first six months and after taking a dip in July the <strong>Group</strong> reached an all time high<br />
monthly average score of 35.73 out of 40.00.<br />
36<br />
36<br />
31<br />
35<br />
26<br />
34<br />
21<br />
33<br />
16<br />
11<br />
Industry average<br />
<strong>Kier</strong> <strong>Group</strong> average<br />
No. of registrations<br />
32<br />
6<br />
1<br />
31<br />
Jan-12 Feb-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12<br />
-4<br />
Scores above the industry average<br />
<strong>Kier</strong> points above industry average<br />
As 3 a <strong>Group</strong> we consistently outperform the industry and since July have beaten their scores by at least 1.25 points every month<br />
(as show in the graph below).<br />
2.5<br />
2<br />
1.5<br />
<strong>Kier</strong> points above industry average<br />
1<br />
0.5<br />
0<br />
July August September October November December<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
10
Second/third visit analysis<br />
The following tables demonstrate how over the last six months our sites have managed to improve their scores from their first<br />
inspection and monitor’s reports to their second and third inspections (with a few exceptions). It demonstrates how important it is<br />
for projects to take into account and utilise the comments and feedback made by monitors on first visits.<br />
Please ensure then once the monitor’s report has been received, that this is discussed and analysed to identify areas for improvement.<br />
If you require ideas on how to enhance certain categories please contact Lauren.jones@kier.co.uk.<br />
July 2012<br />
25 projects with second/third visits<br />
8 projects improved with overall scores raised by 13.0<br />
14 projects remained the same<br />
3 projects had a lower score reducing the overall scores by 1.5<br />
Overall points<br />
gained by<br />
second visits<br />
11.5<br />
August 2012<br />
19 projects with second/third visits<br />
10 projects improved with overall scores raised by 12.0<br />
8 projects remained the same<br />
1 projects had a lower score reducing the overall scores by 0.5<br />
Overall points<br />
gained by<br />
second visits<br />
11.5<br />
September 2012<br />
13 projects with second/third visits<br />
8 projects improved with overall scores raised by 9.0<br />
4 projects remained the same<br />
1 projects had a lower score reducing the overall scores by 0.5<br />
Overall points<br />
gained by<br />
second visits<br />
8.5<br />
October 2012<br />
15 projects with second/third visits<br />
9 projects improved with overall scores raised by 7.5<br />
6 projects remained the same<br />
0 projects had a lower score<br />
Overall points<br />
gained by<br />
second visits<br />
7.5<br />
November 2012<br />
14 projects with second/third visits<br />
6 projects improved with overall scores raised by 10.0<br />
4 projects remained the same<br />
2 projects had a lower score reducing the overall scores by 2.0<br />
Overall points<br />
gained by<br />
second visits<br />
8.0<br />
December 2012<br />
11 projects with second/third visits<br />
8 projects improved with overall scores raised by 5.0<br />
0 projects remained the same<br />
3 projects had a lower score reducing the overall scores by 3.0<br />
Overall points<br />
gained by<br />
second visits<br />
2.0<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
11
Best practice and below average performance by category<br />
The following three tables examine <strong>Kier</strong>’s performance under the eight individual categories in the Scheme’s Code of Considerate<br />
Practice. The table below shows that Safety has the highest average throughout the second half of 2012 which is reassuring to<br />
see. The safety of <strong>Kier</strong>’s employees and the public is of utmost importance and to know the <strong>Group</strong> as a whole is consistently<br />
performing well in this area is encouraging.<br />
Average performance figures: July to December 2012<br />
Order by<br />
performance<br />
Category<br />
Average<br />
score<br />
July<br />
2012<br />
Average<br />
score<br />
Aug<br />
2012<br />
Average<br />
score<br />
Sept<br />
2012<br />
Average<br />
score<br />
Oct<br />
2012<br />
Average<br />
score<br />
Nov<br />
2012<br />
Average<br />
score<br />
Dec<br />
2012<br />
Average<br />
score<br />
Second half<br />
2012<br />
1) Safety 4.39 4.47 4.45 4.55 4.30 4.47 4.44<br />
2)<br />
A Good<br />
Neighbour<br />
4.29 4.39 4.50 4.50 4.38 4.41 4.41<br />
3) Accountable 4.24 4.45 4.47 4.48 4.38 4.41 4.40<br />
4) Considerate 4.37 4.41 4.39 4.47 4.35 4.41 4.40<br />
5) Responsible 4.34 4.38 4.39 4.48 4.39 4.40 4.39<br />
6) Appearance 4.21 4.39 4.44 4.45 4.36 4.41 4.37<br />
7) Respectful 4.29 4.33 4.36 4.43 4.30 4.40 4.35<br />
8) Environment 4.26 4.41 4.34 4.37 4.20 4.29 4.34<br />
Overall average<br />
per month<br />
4.30 4.40 4.42 4.47 4.33 4.40 4.39<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
12
Continued...<br />
The table below shows clearly how the <strong>Group</strong> has performed in individual categories and clearly highlights those areas we are<br />
performing well in and those we are failing to. A Good Neighbour received the most 5.0 out of 5.0 scores which indicates that our<br />
sites are having a positive influence on the communities they operate in and that <strong>Kier</strong> is interacting proactively with its neighbours.<br />
Considerate recived the least amount of 5.0 out of 5.0s<br />
Best results July to December 2012<br />
5.0 score Total<br />
Considerate<br />
Environment<br />
Appearance<br />
A Good Neighbour<br />
Respectful<br />
Safe<br />
Responsible<br />
Accountable<br />
July 1 1 1 1 1 5<br />
August 2 3<br />
2 2 1 10<br />
September 1 6 1<br />
4 2 14<br />
October 2 2 4 1 4 3 1 17<br />
November 1 1<br />
1 2 1 6<br />
December 6 2 1 4<br />
13<br />
Second half 2012 1 4 3 21 5 9 16 7 65<br />
Average or below average results for July to December 2012<br />
3.0 or below<br />
Considerate<br />
Environment<br />
Appearance<br />
A Good Neighbour<br />
Respectful<br />
Safe<br />
Responsible<br />
Accountable<br />
Total<br />
July 1 2 1 1<br />
2 7<br />
August 1 1<br />
September 1 1<br />
October 0<br />
November 0<br />
December 1 1<br />
First half 2012 1 1 2 2 1 0 1 2 10<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
13
<strong>Kier</strong> <strong>Group</strong> companies performance in second half 2012<br />
Site reports • July 2012<br />
<strong>Kier</strong> company<br />
CONSTRUCTION<br />
<strong>Kier</strong> Construction - Eastern Meadowgate School, Cambridgeshire 35.5<br />
Manson House, Suffolk 36.0<br />
St Peter’s Primary School, Essex 35.5<br />
Ormiston Bushfield Academy, Cambridgeshire 36.5<br />
<strong>Kier</strong> Construction - London ECEB, London 33.0<br />
Lewisham Hospital UCC, London 36.0<br />
NPSM Theatre reconfiguration, Middlesex 34.5<br />
St Thomas Hospital, London 35.0<br />
<strong>Kier</strong> Construction - Northern Rossendale Leisure, Lancashire 36.5<br />
Darnall Community Health Centre,<br />
South Yorkshire 36.0<br />
<strong>Kier</strong> Construction - Southern The Hastings Academy, East Sussex 36.0<br />
The Keep, East Sussex 36.0<br />
Southampton General Hospital, Hampshire 36.0<br />
Crawley Magistrates Courts, West Sussex 36.5<br />
Norfolk Court, Surrey 34.0<br />
<strong>Kier</strong> Construction - Western Retail development, Vale of Glamorgan 36.0<br />
& Wales<br />
<strong>Kier</strong> Construction - Central South Woodland Hospital, Northamptoonshire 36.0<br />
Botnar 2, Oxfordshire 34.5<br />
<strong>Kier</strong> Construction - Central Highfield Adolescent Unit, Oxordshire 35.0<br />
Mount Gilbert School, Shropshire 33.5<br />
Refurbishment of County Hall, Nottinghamshire 35.0<br />
Cookley Sebright School, Worcestershire 33.0<br />
Trent Bridge House refurb, Nottinghamshire 36.0<br />
Total visits<br />
23.0<br />
Average scores<br />
35.30<br />
SUPPORT SERVICES<br />
<strong>Kier</strong> Building Maintenance Owen Building, South Yorkshire 25.0<br />
Installation of thermal cladding to external<br />
walls of BISF properties, Stoke 26.5<br />
<strong>Kier</strong> North Tyneside Wallsend Parks, Tyne & Wear 36.0<br />
Carville refurbishment, Tyne & Wear 36.0<br />
Sir James Knott Nursery, Tyne & Wear 32.0<br />
Marden High School, Tyne & Wear 30.5<br />
<strong>Kier</strong> Sheffield<br />
Parkview Lodge sheltered scheme, South<br />
Yorkshire 33.5<br />
Total visits<br />
7.0<br />
Average scores<br />
31.36<br />
PROPERTY<br />
<strong>Kier</strong> Homes R5A & R5B, Norfolk 34.5<br />
North Hykeham, Pavilion Gardens, Lincolnshire 31.5<br />
Thetford, Norfolk 34.5<br />
Belvidere Village, Glasgow 35.5<br />
<strong>Kier</strong> Partnership Homes Lower Milehouse phase 2, Staffordshire 36.0<br />
Total visits<br />
5.0<br />
Average scores<br />
34.40<br />
KIER GROUP AVERAGE 34.39<br />
INDUSTRY AVERAGE 33.14<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
14
<strong>Kier</strong> <strong>Group</strong> companies performance in second half 2012<br />
Site reports • August 2012<br />
<strong>Kier</strong> company<br />
CONSTRUCTION<br />
<strong>Kier</strong> Construction - Infrastructure West Lakes Academy, Cumbria 35.0<br />
& Overseas<br />
<strong>Kier</strong> Construction - Eastern<br />
Thomas Clarkson Community College,<br />
Cambridgeshire 36.0<br />
Tempsford redevelopment, Bedfordshire 35.5<br />
Hampton College, Norfolk 36.0<br />
Tudor School, Suffolk 35.5<br />
<strong>Kier</strong> Construction - London Queensland Road, London 36.0<br />
<strong>Kier</strong> Construction - Northern Blacon Crematorium, Cheshire 35.0<br />
<strong>Kier</strong> Construction - Scotland NPA police training facility 35.5<br />
<strong>Kier</strong> Construction - Southern Isle of Sheppey Academy, west site, Kent 36.5<br />
Isle of Sheppey Academy, east site, Kent 36.5<br />
<strong>Kier</strong> Construction - Western & Wales Torre Abbey phase 2, Devon 37.5<br />
Plot G, Millbay, Cornwall 37.0<br />
<strong>Kier</strong> Construction - Central South Phase 2A post graduate centre, Bedfordshire 36.0<br />
Morrisons Houghton Regis, Befordshire 33.0<br />
Project Edinburgh, Berkshire 36.0<br />
Nene Park Academy, Cambridgeshire 36.0<br />
<strong>Kier</strong> Construction - Central Tudor Grange Academy, Worcestor 36.5<br />
St James C of E School, Gloucestershire 34.5<br />
University of Lincoln, Lincolnshire 36.0<br />
Newport Girls High School, Shropshire 36.5<br />
Total visits<br />
20.0<br />
Average scoes<br />
35.83<br />
SUPPORT SERVICES<br />
<strong>Kier</strong> Building Maintenance Castleford Library, West Yorkshire 35.0<br />
Owen Building, South Yorkshire 32.0<br />
<strong>Kier</strong> North Tyneside Longbenton flats refurbishment, Tyne & Wear 30.0<br />
Whiteley Lodge First School, Tyne & Wear 30.0<br />
George Square, Tyne & Wear 32.0<br />
<strong>Kier</strong> Sheffield Newgate sheltered scheme, South Yorkshire 36.5<br />
Total visits<br />
6.0<br />
Average scores<br />
33.58<br />
PROPERTY<br />
<strong>Kier</strong> Homes The Avenue, Stoke Mendeville 35.5<br />
Connect 21, Cambrisgeshire 34.0<br />
Kingfisher Court, Lincolnshire 35.0<br />
Redding Banks, Stirlingshire 36.0<br />
The Rushes (Elsea Park) Lincolnshire 34.5<br />
<strong>Kier</strong> Partnership Homes Higher Lydney Park, Gloucestershire 36.0<br />
Willow Park, Nottinghamshire 34.0<br />
Total visits<br />
7.0<br />
Average scores<br />
35.0<br />
KIER GROUP AVERAGE 35.24<br />
INDUSTRY AVERAGE 33.10<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
15
<strong>Kier</strong> <strong>Group</strong> companies performance in second half 2012<br />
Site reports • September 2012<br />
<strong>Kier</strong> company<br />
CONSTRUCTION<br />
<strong>Kier</strong> Construction - Major Porjects B3, Camden Civic Centre 36.0<br />
<strong>Kier</strong> Construction - Eastern UEA Earlham Hall refurb, Norfolk 35.0<br />
<strong>Kier</strong> Construction - London Epsom regeneration, Surrey 36.5<br />
Francis Coombe Academy, Hertfordshire 36.0<br />
<strong>Kier</strong> Construction - Northern Newspaper storage building, West Yorkshire 36.0<br />
Winsford E-Act Academy, Cheshire 36.0<br />
GSC Preston (Places for Poeple), Lancashire 36.0<br />
Barnsley College, South Yorkshire 35.5<br />
<strong>Kier</strong> Construction - Scotland Sunderland Travelodge, Tyne & Wear 35.5<br />
SEBN School, South Lanarkshire 32.5<br />
<strong>Kier</strong> Construction - Southern KCC Session House, Kent 33.0<br />
Norfolk Court, Surrey 36.0<br />
The St Leonards Academy, East Sussex 36.5<br />
Pilgrims Cross C of E Primary School,<br />
Hampshire 35.0<br />
Maidstone UMU, Kent 36.0<br />
<strong>Kier</strong> Construction Western & Wales Barepta Cove, Cornwall 36.5<br />
Ysgol Gyfun Gwynllyw, Torfaen 37.0<br />
Retail development, Vale of Glamorgan 36.5<br />
Site E, Raleigh Avenue 36.5<br />
Falcon Road School, Devon 36.5<br />
<strong>Kier</strong> Construction - Central South Downs School science block, Berkshire 32.5<br />
Building 910, Babraham Research Campus 35.5<br />
<strong>Kier</strong> Construction - Central Plot 2600 Oxford Oxford Park, phase 2,<br />
Wiltshire 34.0<br />
Mannington Retail Park, phase 2, Wiltshire 35.0<br />
Brook Haven, Worcestershire 34.5<br />
Hole Farm House, Worcestershire 33.5<br />
Penn Hospital, West Midlands 36.5<br />
Ashbourne House, Derbyshire 35.0<br />
Total visits<br />
28.0<br />
Average scores<br />
35.39<br />
SUPPORT SERVICES<br />
<strong>Kier</strong> Sheffield Stradbroke Primary School, South Yorkshire 34.0<br />
Parkview Lodge, South Yorkshire 35.0<br />
Total visits<br />
2.0<br />
Average scores<br />
34.5<br />
PROPERTY<br />
<strong>Kier</strong> Homes Bowmans Mews, Lincolnshire 34.5<br />
<strong>Kier</strong> Partnership Homes Hurcott Road, Worcestershire 36.5<br />
Total visits<br />
2.0<br />
Average scores<br />
35.34<br />
KIER GROUP AVERAGE 35.34<br />
INDUSTRY AVERAGE 33.47<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
16
<strong>Kier</strong> <strong>Group</strong> companies performance in second half 2012<br />
Site reports • October 2012<br />
<strong>Kier</strong> company<br />
CONSTRUCTION<br />
<strong>Kier</strong> Construction - Major Projects Arthouse, London 38.0<br />
Aylesbury Manor House, Buckinghamshire 36.0<br />
UCL, Howland Street, London 36.0<br />
<strong>Kier</strong> Construction - Infrastructure & Furnes Academy, Cumbria 36.5<br />
Overseas<br />
<strong>Kier</strong> Construction - Eastern City Academy Norwich 35.5<br />
Stanground College, Cambridgeshire 37.0<br />
<strong>Kier</strong> Construction - London Coombe Road pahse 3, Kent 36.0<br />
Whipps Cross University Hospital, London 36.0<br />
Menorah School, London 36.5<br />
Ainsworth House, East Sussex 36.0<br />
Bell Green retail development, London 35.0<br />
NPSM Theatre reconfiguration, Middlesex 36.0<br />
Drapers Academy, Essex 35.5<br />
<strong>Kier</strong> Construction - Northern Bolton Green retail development, London 35.0<br />
HMP Lindholme, South Yorkshire 35.0<br />
<strong>Kier</strong> Construction - Southern Rosewood School, Hampshire 36.0<br />
<strong>Kier</strong> Construction - Western & Wales Porthcressa regeneration, Cornwall 35.0<br />
Exeter University Sports Park, Devon 37.5<br />
Brynhyfryd Care Home, Powys 35.0<br />
Grymscott Estate, Cornwall 34.0<br />
Whitechurch EM Primary, Cardiff 36.0<br />
<strong>Kier</strong> Construction - Central GAD Darlaston, West Midlands 34.5<br />
Phonenix SLC, Telford & Wrekin 36.0<br />
<strong>Kier</strong> Construction - Central South<br />
Mawsley Community Primary Extension,<br />
Northamptonshire 36.0<br />
Totals visits<br />
25.0<br />
Average scores<br />
35.60<br />
SUPPORT SERVICES<br />
<strong>Kier</strong> North Tyneside Whiteley Bay High School, Tyne & Wear 34.0<br />
<strong>Kier</strong> Sheffield St George’s Court, South Yorkshire 34.5<br />
Totals visits<br />
2.0<br />
Average scores<br />
33.25<br />
PROPERTY<br />
<strong>Kier</strong> Homes 164-166 High Street, Cambridgeshire 34.0<br />
<strong>Kier</strong> Partnership Homes Lower High Street, phase 2, Cambridgeshire 36.5<br />
Ingestre Square, Staffordshire 36.5<br />
Totals visits<br />
3.0<br />
Average scores<br />
35.67<br />
KIER GROUP AVERAGE 35.73<br />
INDUSTRY AVERAGE 33.30<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
17
<strong>Kier</strong> <strong>Group</strong> companies performance in second half 2012<br />
Site reports • November 2012<br />
<strong>Kier</strong> company<br />
CONSTRUCTION<br />
<strong>Kier</strong> Construction - Eastern The County School, Cambridgeshire 34.0<br />
Hampton Community School, Lincolshire 36.0<br />
Tudor School, Suffolk 36.0<br />
Manson House, Suffolk 36.0<br />
Cambourne Secondary School<br />
Cambridgeshire 36.0<br />
Springfield new library, Essex 33.5<br />
<strong>Kier</strong> Construction - London Queensland Road, London 36.0<br />
<strong>Kier</strong> Construction - Northern The Walton Centre, Merseyside 36.0<br />
Rochdale Interchange, Manchester 35.0<br />
<strong>Kier</strong> Construction - Scotland Hermiston Retail Park, Co. Durham 35.5<br />
Whitburn Leisure Centre, West Lothian 35.5<br />
St Cadoc’s Primary School, South Lothina 35.0<br />
Maxwelton and Greenburn Primary School<br />
South Lanarkshire 35.5<br />
<strong>Kier</strong> Construction - Southern Eastbourne Academy, East Sussex 36.0<br />
<strong>Kier</strong> Construction - Western & Wales Estover Community Campus, Devon 37.5<br />
Sainsbury’s supermarket, Pontypridd 36.5<br />
Aberystwyth Law Courts, Ceredigion 36.5<br />
665/670 Ajaz, Berkshire 35.0<br />
<strong>Kier</strong> Construction - East Midlands Falcon Rod School, Devon 37.5<br />
Consol, phase 2, Cornwall 34.5<br />
Site A, PRC, Devon 33.0<br />
RUV, phase 3, Cornwall 34.5<br />
Site B, Smallcombe Road, Devon 34.0<br />
Culverland Road, Devon 35.5<br />
Bridge Meadow, Lapford 34.5<br />
<strong>Kier</strong> Construction - Central South Babraham Research Campus, Cambridgeshire 34.5<br />
<strong>Kier</strong> Construction - Central<br />
Mansfield passenger transport interchange<br />
Nottinghamshire 36.0<br />
Cookley Sebright School, Worcestershire 34.5<br />
Gloucestershire Academy, Gloucestershore 35.0<br />
Total visits<br />
25.0<br />
Average scores<br />
35.18<br />
SUPPORT SERVICES<br />
<strong>Kier</strong> North Tyneside Whitley Lodge First School, Tyne & Wear 33.5<br />
Howdon bungalows, Northumberland 30.0<br />
Rocket Way refurbishment, Tyne & Wear 34.5<br />
<strong>Kier</strong> Sheffield <strong>Kier</strong> Sheffield Decent Homes, South Yorkshire 32.0<br />
Total visits<br />
4.0<br />
Average scores<br />
32.50<br />
PROPERTY<br />
<strong>Kier</strong> Homes Belvidere Village, Glasgow 34.5<br />
Hawkhead Village, Renfrewshire 35.0<br />
Academia, Turnford 36.0<br />
<strong>Kier</strong> Partnership Homes Willow Park, Nottinghamshire 34.0<br />
Total visits<br />
4.0<br />
Average scores<br />
34.88<br />
KIER GROUP AVERAGE 34.82<br />
INDUSTRY AVERAGE 33.24<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
18
<strong>Kier</strong> <strong>Group</strong> companies performance in second half 2012<br />
Site reports • December 2012<br />
<strong>Kier</strong> company<br />
CONSTRUCTION<br />
<strong>Kier</strong> Construction - Eastern UEA Earlham Hall refurbishment, Norfolk 35.5<br />
Cromwell Community College, Cambridgeshire 36.0<br />
Harris School SOR, Suffolk 34.0<br />
University of East Anglia, Norfolk 35.5<br />
<strong>Kier</strong> Construction - London Menorah School, London 35.5<br />
Etz Chaim Free School, Hertfordshire 36.0<br />
North Middlesex University Hospital BEH<br />
Clinical Strategy, London 35.0<br />
<strong>Kier</strong> Construction - Northern Blacon Crematorium, Cheshire 34.5<br />
<strong>Kier</strong> Construction - Scotland Halfway Park Primary School, South Lanarkshire 34.0<br />
Rhyber Avenue, Lanarkshire 35.5<br />
<strong>Kier</strong> Construction - Southern HMP Coldingley, Surrey 35.5<br />
Charters Retirement Village, West Sussex 36.0<br />
Neats Court, Kent 37.0<br />
HMYOI Rochester, Kent 36.0<br />
Pathology, St Richard’s Hospital, West Sussex 35.0<br />
<strong>Kier</strong> Construction - Western Porthcressa regeneration, Cornwall 36.0<br />
SWEC, South Decon College, Devon 37.0<br />
Grimscott Estate, Cornwall 35.0<br />
<strong>Kier</strong> Construction - Central South Nene Park Academy, Cambridgeshire 36.5<br />
St John’s Hall student residencies,<br />
Northampstonshire 35.0<br />
Lonza car park, Berkshire 34.0<br />
<strong>Kier</strong> Construction - Central Sheffield Community Academy, West Midlands 34.5<br />
Brook Haven, Worcestershire 35.0<br />
Cheltenham Bourneside School, Gloucestershire 34.5<br />
Total visits<br />
24.0<br />
Average scores<br />
35.35<br />
SUPPORT SERVICES<br />
<strong>Kier</strong> Building Maintenance Peterlee Decent Homes, Co. Durham 36.0<br />
<strong>Kier</strong> North Tyneside Foxhunter Pavilion, Tyne & Wear 34.0<br />
North Sheilds Library, Tyne & Wear 31.0<br />
<strong>Kier</strong> Sheffield St George’s Court, South Yorkshire 35.0<br />
<strong>Kier</strong> Sheffield Decent Homes, Kinsley IL,<br />
South Yorkshire 36.5<br />
<strong>Kier</strong> Decent Homes, East, South Yorkshire 36.0<br />
<strong>Kier</strong> Sheffield Decent Homes, South East<br />
South Yorkshire 36.5<br />
Total visits<br />
7.0<br />
Average scores<br />
35.0<br />
PROPERTY<br />
<strong>Kier</strong> Homes Soverign Court, Cambridgeshire 32.0<br />
<strong>Kier</strong> Partnership Homes Hurcott Road, Worcestershire 34.5<br />
Grange Farm, West Midlands 35.0<br />
Owen Croft, West Midlands 35.0<br />
Total visits<br />
4.0<br />
Average scores<br />
34.75<br />
KIER GROUP AVERAGE 35.21<br />
INDUSTRY AVERAGE 33.15<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
19
Two of the best recent site reports<br />
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January2012<br />
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58939 Two <br />
Arthouse(BuildingJ)<br />
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<strong>Kier</strong>Construction<br />
MrPhilipDownham<br />
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4.5<br />
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5<br />
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4.5<br />
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5ŀ<br />
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4.5<br />
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4.5<br />
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5<br />
Construction of an 8/S RCframed block building,consisting of 143 residential apartments as partof a very<br />
largemixedusedevelopmenton67acresofoldrailwaylandnearKingsCrossstation.<br />
The RC frame building is progressing with structural works to the basement and ground floors completed. There is a detailed Traffic<br />
Managementplanforthewholedevelopmentaswellasasiteonewithaone waysystemthroughthesite with full time gatemen and<br />
banksmensupervisingvehiclemovementsandunloading.Noparkingisavailableonsiteandallstaffusepublictransportorcycle.Thesite<br />
officehasbeenrelocatedtoalargesharedofficewithaneighbouringkiersiteandfacilitiesareprovidedtoaccommodatepersonswith<br />
restrictedmobility.SomesiteinformationisprintedinPolishanddisplayedonsiteandatinduction.Smokingisonlyallowedindesignated<br />
discreteareasonsiteandwithinthecompounds.<br />
ThedisplayedcompanyEnvironmentalPolicyandsitespecificplan,ismonitoredbythesitemanagers,coveredatinductionandtoolbox<br />
talksandauditedbytheresidentEnv.Officer,withdisplayboardsaroundthesite.Thereisfullmonitoringofthesite’scarbonfootprintwith<br />
targetssetforenergyandwateruseandwasterecycling.Ecocabinsinusewithhighinsulation,PIRlighting,automaticshutdownonall<br />
officeequipment,pushtapsandwaterharvestingfromcompoundbuildings.Alltravel,deliveryandwastemileageisrecorded.TheSWMP<br />
hasbeenupdatewithsegregationonsiteandenhancedcompanytargetsexceededfor%wasterecycled.Foodwastefromcanteenis<br />
stored in a biobin and collected and used locally in an anaerobic digester to produce electricity. A large concrete slope within the<br />
compoundistobeconvertedtoa‘greenwall’toencouragewildlifeintothearea.<br />
Thesitecontinuestogiveagoodfirstimpressionwithbrandedhoardingsuppliedbythemaincontractor,madefromrecycledplasticand<br />
cleanedweekly.Theperimeterisregularlycheckedforappearanceandlitterpickingcarriedoutasrequired.Therearepermanentroad<br />
sweepersaroundthedevelopmentandallaccessandsiteroadsarekeptcleanandmudfreeatalltimes.Therearevisionpanelsinthe<br />
hoardingandworkareaofthesiteiskeptisacleanandtidycondition.Dampingdowniscarriedouttocontroldust.Materialsandwaste<br />
skipstorageareasarewellorganisedandtidywithsecuremetalstoragecontainersavailable.Allofficeandwelfarefacilitiesarecleaned<br />
throughoutthedayandadeepcleancarriedouteverymonth.<br />
Neighboursarekeptfullyinformedofworksonthewholedevelopmentbytheclientwhoproducesamonthlynewsletterwhichallthesites<br />
contributeto.Thisisalsoavailablebyemailandonthededicatedwebsite.Therearenoticesdisplayedbytheviewingpanelsdescribing<br />
whatcanbeseenandthesitemanagerholdsmonthly‘constructionsurgerymeetings’whichallowsneighbourstovisitthesite&speakto<br />
thesiteteam.Thereisalotofprojectinvolvementwithavarietyofneighbouringgroups,organisationsandschools.Theseincludebuilding<br />
bencheswithdiscardedmaterials,constructingplantingboxestogrowvegetableswith‘globalgeneration’andbuildingaviewingplatform<br />
with discarded materials on the canal with a local wildlife trust. The site is also participating in a ‘Big Site Open Day’ for the whole<br />
development,withchildren’scompetitionsetc&visitfromthecompanymascot.<br />
Thereisawelfarecompoundadjacenttothesitewithafullyequippedmessroom,adryingroomwithgoodchangingfacilitiesandlockers,<br />
andatoiletblockwithseparatefemaletoilet,disabledtoiletandshower.Thesiteofficesaresharedwithaneighbouringsitewhichalso<br />
hasfullwelfarefacilitieswhichincludeafullservicedcanteenandacyclerack.Thecompanyhasafull‘coverup’policywithmandatory<br />
PPE being worn, includinggloves and goggles, with site specific hivis. The dangers ofexcessive exposure to thesunarecovered at<br />
inductionwithsunblockprovided.AsupplyofcleanPPE,includingboots,isavailableforvisitors.Acceptablesitelanguageandbehaviour<br />
iscoveredatinductionandnooffensivematerialorradiosareallowedonsite.<br />
ThesiteoperatesofaveryhighsafetylevelwithformalH&Svisitseverytwoweeksanddetailedweeklyinhousechecks.Forevery‘high<br />
score’achievedthecompanydonates£50tocharity,matchedbytheleaddeveloper,with£500alreadyraised.TherearedetailedH&S<br />
boardsonsiteforeachS/Candtheyarerequiredtoprovide1supervisorforevery7operatives.Nearmissesreportedviaacardsystem<br />
anda‘yousaid,wedid’boarddisplayed.Sitesafetypromotedby‘SUSA’whichisabehaviouralbasedapproach,whichS/C’sarebeing<br />
trainedin.Afurthertrafficcycleawarenessschemeforthelocalstudentshasbeenrun.Thesiterunsanemployeeandapprenticeofthe<br />
monthschemeandaleaguetableofperformanceoftheS/C’sisbeingsetup.Thereisadetailedfireplanwithfirepoints,escaperoutes<br />
andwirelesslinkedalarmsandregularfiredrillscarriedout.<br />
DetailsofthenearestA&Ehospitalaredisplayedwithmapsprovidedandtherearenumerousfullytrainedfirstaidersonsite,highlighted<br />
atinductionandbygreencrossonhardhats.Alloperativesreceiveasitespecificinductionwithallrelevantskillsandmedicalconditions<br />
recorded,aswellasCSCScardsandcontactsdetails.AlloperativesreceivephotoIDcardswhichgiverecordedaccesstothesiteand<br />
welfareareas.Therehavebeenseveralsitevisitsforlocalschoolsanda3hoursitevisitfortheConstructionYouthTrust,includingfull<br />
induction,whichwasverypositive.Sitehasprovidedworkplacements&workexperienceandtherearecurrently5apprenticesonsiteand<br />
aprograminplacetoprovidemanymore.Therehasbeentwooccupationalhealthvisitstositewithhearingandsighttestingcarriedout<br />
andfurtheroneplannedforcholesterolandbloodtesting.<br />
<br />
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<br />
5<br />
ThewholesitemanagementteamarefullyinvolvedinpromotedtheidealsoftheCCSregistration.CCSbanners,flags&postersareall<br />
welldisplayed,bothexternallyandwithinthecabins.DetailsoftheschemeareaformalpartoftheinductionwithaCCSDVDavailableto<br />
show. The company is an Associate Member of the scheme and there is a detailed site file recording all CCS related activities. The<br />
construction manager is also promoting the scheme to all S/C’s and setting up monthly meetings on site to promote CCS standards.<br />
Benefitsofsiteregistrationarepromotedtoneighboursviathedistributednewsletter&mostofthesitesonthedevelopmentareregistered<br />
withthescheme.Theclientisalsofullyoftheschemeandwillreceiveacopyofthisreport.<br />
(outof40): <br />
<br />
The promising start shown on the first visit has been well developed with many initiatives taking place and the CCS ideals being promoted at every<br />
opportunity.Thereisalotofpositiveinvolvementwithlocalschoolsandorganisationsandtheconstructionindustryisbeingwellpromoted.Mythanks,<br />
onceagaintoPhilip,Gary,Rachaeland,inparticular,Mikefortheirtimeandhospitality<br />
No 14 th September2012<br />
Bsc(Hons)MRICSMBEng <br />
<br />
<br />
Majornoncompliance Highlevelbeyondcompliance<br />
Minornoncompliance Exceptionalmeasurestaken<br />
Compliance <br />
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<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
20
Two of the best recent site reports continued<br />
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<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
21
<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
22
CCS co-ordinators<br />
Note: This list of CCS co-ordinators/representatives has been submitted by the companies named below. Those companies not<br />
listed below are asked to email lauren.jones@kier.co.uk with their representatives’ names(s) as soon as possible.<br />
<strong>Kier</strong> Construction - Building<br />
• David Allen, SHE manager<br />
• Val Atha, regional office manager<br />
• Ian Brooks, business improvement manager<br />
• Theresa Burkat, business development<br />
• Richard Charman, director<br />
• David Coleman, marketing manager<br />
• Janet Crabtree, business development manager<br />
• Manni Ferguson, procurement manager<br />
• Jamie Hunt, business improvement manager<br />
• Cheryl Arnold, systems assistant<br />
• Tom Tagg, director<br />
<strong>Kier</strong> Property<br />
• Adam Vine, associate director<br />
<strong>Kier</strong> Property - Homes<br />
• Mark Smith, construction director<br />
<strong>Kier</strong> Services - Maintenance<br />
• John Bower, services manager<br />
• Keith Naylor, operations manager<br />
• Kevin Young, operations manager<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
Tempsford Hall<br />
Sandy<br />
Bedfordshire SG19 2BD<br />
Tel: 01767640111<br />
Fax: 01767640002<br />
www.kier.co.uk<br />
<strong>Kier</strong> <strong>Group</strong> plc<br />
Considerate Constructors Scheme performance review - second half 2012<br />
23