08.04.2014 Views

Winter 2011 (1.9 MB PDF) - Angus Council

Winter 2011 (1.9 MB PDF) - Angus Council

Winter 2011 (1.9 MB PDF) - Angus Council

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Housing news<br />

Dealers beware!<br />

You’ll have noted the recent evictions<br />

of two drug dealers from<br />

their homes. These evictions<br />

demonstrate our<br />

‘zero tolerance’ approach<br />

to those who blight the<br />

lives of many in the<br />

community and sends<br />

a clear message to those<br />

who sell drugs—deal<br />

drugs: be evicted.<br />

The drug dealers who<br />

were evicted brought misery<br />

to those living in the area. One<br />

resident was quoted in the press<br />

‘to have heaved a big sigh of relief’<br />

when she saw the eviction taking place.<br />

The evictions demonstrate residents will not stand<br />

for this type of behaviour because without the<br />

reports and information to the police and the council<br />

from members of the public about drug dealing<br />

and the associated anti-social behaviour the evictions<br />

could not have taken place.<br />

If you witness anything suspicious, for example, a<br />

lot of different visitors to a property who only stay for<br />

a few moments, phone Crimestoppers anonymously<br />

on 0800 555 111 and report it. You can also pass on<br />

information or report incidents of anti-social behaviour<br />

to the ACCESSline on 08452 777 778.<br />

If you are thinking about dealing drugs from your<br />

home then be prepared to lose it! •<br />

Ian Kennedy has been appointed as the new Manager of<br />

the Forfar and Kirriemuir Community Housing Team. Ian<br />

will be responsible for all council housing in Forfar<br />

and Kirriemuir and is keen to ensure all tenants<br />

receive a good customer focused service.<br />

He has worked in a variety of roles in<br />

the housing sector for over 20 years<br />

and was most recently, until his<br />

appointment, the Senior Housing<br />

Officer in Forfar and Kirriemuir.<br />

ACCESS <strong>Angus</strong> changes<br />

There is a change to the telephone service<br />

for ACCESS offices where all calls will be<br />

directed to ACCESSline. This will provide an<br />

improved and more responsive customer<br />

service for both enquiries by telephone and<br />

for those visiting the ACCESS offices.<br />

In ACCESSline if all lines are busy there is<br />

an automatic facility to leave a message and<br />

they have extended opening hours from<br />

8am to 6pm, Monday to Friday. Also, outwith<br />

office hours ACCESSline provides emergency<br />

contacts which will automatically<br />

transfer you to officers on call for services<br />

such as homelessness and emergency housing<br />

repairs.<br />

Forfar and Kirriemuir ACCESS offices have<br />

been piloting this change since October<br />

<strong>2011</strong> and it will be rolled out in Arbroath,<br />

Carnoustie and Monifieth in January 2012<br />

and then Brechin and Montrose in February<br />

2012. For a period of time, callers to the<br />

office telephone numbers will be advised<br />

that the number is out of service and to<br />

call ACCESSline. If you prefer to speak to a<br />

member of staff in person, visit your local<br />

ACCESS office. •<br />

Produced by Housing. When you<br />

have finished with this newsletter,<br />

please recycle it.<br />

3

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!