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Winter 2011 (1.9 MB PDF) - Angus Council

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Housing news<br />

focus on performance<br />

Our performance in summary<br />

Overall, we’re continuing to improve our<br />

performance and we’ll try to do even<br />

better wherever we can. We’re collecting<br />

more rent than at any time in the last four<br />

years, our contractors continue to complete<br />

repairs within timescale and the number of<br />

homelessness decisions made in 28 days<br />

continues to rise. However, our half year performance<br />

in letting homes is disappointing<br />

and we could do better. We need to question<br />

why it took us 48 days on average to<br />

relet a home and establish what we can do if<br />

anything to turn performance around.<br />

Security over the winter months<br />

When the clocks go back you should be thinking<br />

ahead—a house that looks unoccupied is<br />

tempting to criminals.<br />

That is the seasonal warning from Tayside<br />

Police. While it may or may not send a shiver<br />

down the spine of householders, it will hopefully<br />

prompt you into thinking about home<br />

security. The easiest way to avoid becoming the<br />

victim of crime at this time of year is to make<br />

sure your property is well lit and windows and<br />

doors are all properly secured.<br />

Claire Taylor is Tayside Police Crime Prevention<br />

Officer and works alongside council officers in<br />

the Joint Services Team. Claire said: “When you<br />

are out in the evening set timer switches to lights<br />

and radios to give the impression of an occupied<br />

home. Checks should be carried out on<br />

all external lighting to ensure they are working.<br />

All doors, windows, sheds and lock ups should<br />

be secured properly to prevent the opportunist<br />

thief. Tools and ladders should be locked away in<br />

sheds or garages to prevent them being used to<br />

facilitate a crime. Setting curtains or blinds to try<br />

and prevent the opportunist thief from window<br />

shopping is also a must.<br />

Can you help us to improve?<br />

We’d like to widen out the membership of our tenant<br />

scrutiny panel that meets to discuss our performance with<br />

our senior managers and works with us to set meaningful<br />

targets for the coming year. We’d like to hear from you if you<br />

have an interest in examining how we’re performing with<br />

an interest in asking managers about the performance of<br />

the services they manage. This scrutiny process helps us to<br />

examine critically what we’re doing and how we’re doing it:<br />

if you scrutinise us well, this should assist us to improve our<br />

performance continuously.<br />

If you would like to join our tenant scrutiny panel or you’d<br />

like to find out more about the panel and the work it does,<br />

get in touch with us today.<br />

I would advise householders<br />

to security<br />

mark all valuables with<br />

the relevant postcode<br />

and house number and<br />

make an inventory of<br />

their property. Doing so<br />

makes it easier to return<br />

stolen property to its<br />

Claire Taylor<br />

rightful owner in the<br />

event that it is recovered. Above all, be a good<br />

neighbour, particularly if you have older or vulnerable<br />

neighbours. Ask them if they require any<br />

assistance to make their homes safer and keep<br />

an eye out for them, as well as anyone coming<br />

to their door.’’<br />

In <strong>Angus</strong>, ‘Safe as Houses’ is a security initiative<br />

to aid victims of crime, the older, disabled<br />

and vulnerable members of the community. For<br />

further information contact <strong>Angus</strong> Care & Repair<br />

on 01307 463232. •<br />

For further advice on security you can contact Claire at<br />

the Joint Services Team on 01307 477477.<br />

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