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Winter 2011 (1.9 MB PDF) - Angus Council

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Housing news<br />

Making decisions about homelessness (permanent housing)<br />

The percentage of decisions made in 28 days<br />

80.4% completed in 28 days<br />

279 cases<br />

80.4%<br />

Performance in previous years<br />

2010 57.1<br />

2009 29.5<br />

2008 79.0<br />

Our performance in responding to homelessness continues to improve<br />

although the number of people affected by homelessness remains around<br />

the same level as in previous years<br />

Making decisions about homelessness (temporary housing only)<br />

The percentage of decisions made in 28 days<br />

72.4% completed in 28 days<br />

181 cases<br />

72.4%<br />

Performance in previous years<br />

2010 63.9<br />

2009 40.9<br />

2008 27.6<br />

Everyone affected by homelessness is determined to be in priority need.<br />

However, we find that some people caused their own homelessness and<br />

we do not provide permanent housing for them<br />

18 days<br />

32<br />

32<br />

83<br />

128<br />

Repairing homes<br />

Percentage of repairs completed on time<br />

97.3%<br />

97.3% completed on time<br />

11,176 repairs completed<br />

Performance in previous years<br />

2010 95.5<br />

2009 87.6<br />

2008 92.0<br />

We continue to complete repairs to your homes quickly. Our review of our works<br />

contracts, revised schedule of rates codes and our new repairs appointment<br />

system will allow us to continue to push improvement forward<br />

25

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