UALITY 2005 - Mašinski fakultet u Zenici - Univerzitet u Zenici

SCHEDULE OF PAPER PRESENTATIONS
ČETVRTAK-THURSDAY, November 10 th
10.00 — 10.30 Otvaranje Skupa - Conference opening
Chairmen: S.Brdarevi}, M.Omanović, M.Bobrek, E.Oztemel
ČETVRTAK - THURSDAY, November 10 th
10.30 — 11.30 Uvodni referati - Keynote Paper Presentation
Chairmen: S.Brdarevi}, M.Omanović, M.Bobrek, E.Oztemel
1. A General Framework for the Assessment and Evaluation of Quality Systems
Ercan Oztemel, Kenan Aydogdu (Turkey)
2. Koncepcija i evaluacija kvaliteta u visokom obrazovanju
Conception And Evaluation Of The Quality In Higher Education
Rabija Somun-Kapetanović (Bosnia and Herzegovina)
3. Iskustva BH Telecom, d.d. Sarajevo iz uvođenja sistema upravljanja
kvalitetom po zahtjevima standarda ISO 9001:2000
Adnan Mujagić (BH Telecom dd Sarajevo, Bosnia and Herzegovina)
ČETVRTAK - THURSDAY, November 10 th (Upravljanje kvalitetom)
12.00 — 13.30 SESSION I (Quality Management)
Chairmen: D.Petković, M. Soković, Z.Rahimić
1. Service Quality – A Main Target of the 21 st Century Organization
Mihail Titu, Constantin Oprean (Romania)
2. Model ciljnog upravljanja organizacije kroz sisteme ISO 9001,
ISO 14001 i ISO TS 16949
Model of Ending Operation Using the Systems of ISO 9001,
ISO 14001, and ISO TS 16949
Zvone Livk, Mirko Soković (Slovenia)
3. TQM is Mainly Concerned with Continuous Improvement in all Work
Nedžad Repčić (Bosnia and Herzegovina)
4. Menadžiranje kvalitetom u lokalnoj samoupravi
Quality Management Into the Local Government
Seadin Džaferi*, Mičo Jančev** (*Macedonia, **Austria)
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