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Service Landscape 2.0 Webinar<br />
26 February 2013<br />
Hans Tesselaar / Guy Rackham / Dave Banko
Service Landscape 2.0 Webinar<br />
Agenda<br />
• <strong>BIAN</strong> Introduction<br />
• Service Landscape 2.0<br />
• <strong>BIAN</strong> The Organization<br />
• How to Become a Member?<br />
2<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
A Warm Welcome to YOU – Dialing in From:<br />
Netherlands<br />
Belgium<br />
Switzerland<br />
Norway<br />
Sweden<br />
Germany<br />
France<br />
Poland<br />
Canada<br />
U.S.<br />
Mexico<br />
Honduras<br />
Iceland<br />
USA<br />
Canada<br />
Ireland<br />
Netherlands<br />
Mexico<br />
Belgium<br />
Colombia<br />
France<br />
Ireland<br />
UK<br />
Morocco<br />
Egypt<br />
Saudi Arabia<br />
Russia<br />
Poland<br />
Romania<br />
Pakistan<br />
India<br />
Singapore<br />
Vietnam<br />
Greece<br />
Australia<br />
Slovakia<br />
Mongolia<br />
Serbia<br />
Moldova<br />
Greece<br />
India<br />
Venezuela<br />
Switzerland<br />
Germany<br />
New Zealand<br />
Spain<br />
Italy<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
<strong>BIAN</strong>’s Mission<br />
Central objectives for IT in the banking industry are the reduction of integration<br />
costs and the utilization of the advantages of a service oriented architecture<br />
(SOA). <strong>BIAN</strong> is defining a common yet exceedingly flexible SOA framework for<br />
the banking industry with the goal of establishing a common language.<br />
Based on broad consensus within the banking industry, this will enable faster,<br />
more efficient strategic and operational changes in banks while helping banks<br />
to address the key market imperative to drive cost reductions through greater<br />
efficiency and organizational flexibility.<br />
<strong>BIAN</strong> is a global, open, independent and unique community where banks,<br />
software providers and system integrators openly exchange Banking IT<br />
requirements with regard to SOA.<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Industry SOA-Focus<br />
Internal External<br />
Industry SOA-Focus<br />
Internal External<br />
Service Landscape 2.0 Webinar<br />
<strong>BIAN</strong> Vision<br />
Today<br />
<strong>BIAN</strong> envisions a SOA-enabled banking<br />
industry with both internal and industry-wide<br />
agility and flexibility. <strong>BIAN</strong> supports banks to<br />
define their internal services based on industry<br />
collaboration and best practices.<br />
2014<br />
Banks are enabled to develop their semantic<br />
service definitions on a consistent basis through<br />
<strong>BIAN</strong> to enable internal and commercial SOAbased<br />
solutions according to a standardized<br />
industry model.<br />
Majority<br />
of Banks<br />
<strong>BIAN</strong><br />
today<br />
<strong>BIAN</strong><br />
2014<br />
Proprietary Best practices Standard<br />
Internal SOA-Focus<br />
Proprietary Best practices Standard<br />
Internal SOA-Focus<br />
5<br />
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Service Landscape 2.0 Webinar<br />
<strong>BIAN</strong> and other standards are complementary<br />
<strong>BIAN</strong> key points<br />
• Distinct application to application (A2A)<br />
focus, which complements the business-tobusiness<br />
(B2B) focus of IFX and SWIFT<br />
• Total focus on semantic definitions -<br />
technical definitions are excluded from<br />
official work products (helps to balance other<br />
industry efforts that, while not excluding<br />
semantics, have historically focused on<br />
technical specifications)<br />
• <strong>BIAN</strong>, IFX, and the OMG Finance Domain<br />
Task Force recognize ISO 20022 standard<br />
and the SWIFT-administered ISO 20022<br />
Repository key to keeping standards<br />
bodies in the finance sector aligned with<br />
one another<br />
• Service-oriented, whereas IFX, SWIFT,<br />
and ISO 20022 are message-oriented<br />
• UML is a foundational technology,<br />
heavily used in the financial services industry<br />
Business<br />
Content:<br />
Technical<br />
Business<br />
Content:<br />
Semantic<br />
Modeling<br />
Languages/<br />
UML Profiles<br />
<strong>BIAN</strong><br />
IFX<br />
ISO 20022<br />
Repository<br />
(SWIFT<br />
Administered)<br />
OMG Finance DTF<br />
ISO 20022 Core Standard<br />
A2A<br />
= Service Oriented<br />
= Message Oriented<br />
= Process Oriented<br />
OMG UML<br />
A<br />
A<br />
B2B<br />
IFX<br />
B = A aligns with B<br />
B = A contributes to B<br />
6<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
<strong>BIAN</strong> & Banks<br />
<strong>BIAN</strong> & Partners<br />
7<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
Agenda<br />
• <strong>BIAN</strong> Introduction<br />
• Service Landscape 2.0<br />
• <strong>BIAN</strong> The Organization<br />
• How to Become a Member?<br />
8<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
Release 2.0 Components<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
Release History<br />
• SL 1.0 (July 2009)<br />
• Metamodel<br />
• High Level Service Landscape<br />
• SL 1.5 (July 2011)<br />
• Metamodel<br />
• Candidate Service Landscape with 240 Service Domains<br />
• How To Guide Documenting Design Principles<br />
• SL 1.6 (July 2012)<br />
• Metamodel<br />
• Candidate Service Landscape with 247 Service Domains (PowerPoint & Excel)<br />
• 1 Business Scenario (PowerPoint & Excel)<br />
• 19 Service Domains Initially Defined (Excel)<br />
• How To Guide<br />
• SL 2.0 (February 2013)<br />
• Metamodel<br />
• Candidate Service Landscape with 262 Service Domains<br />
• 39 Business Scenarios<br />
• 63 Service Domains Initially Defined<br />
• Service Landscape and Business Scenarios Added to UML Data Repository*<br />
• How To Guide<br />
• Includes 2 Case Studies of Usage by <strong>BIAN</strong> Members<br />
10<br />
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Service Landscape 2.0 Webinar<br />
Release Projection<br />
• SL 2.5 (August 2013) - Internal<br />
• Candidate Service Landscape with 270 Service Domains<br />
• 55 Business Scenarios<br />
• 100 Service Domains Initially Defined<br />
• SL 3.0 (Q1 2014)<br />
• Metamodel<br />
• Candidate Service Landscape with 280 Service Domains<br />
• 80 Business Scenarios<br />
• 200 Service Domains Initially Defined (Banking Specific!)<br />
• How To Guide Split into 3 Documents for Specific Audiences<br />
• Theory & Concepts<br />
• Internal Procedures<br />
• Deployment Techniques<br />
• M4 Bank Model & How To Guide (<strong>BIAN</strong> Members Only)<br />
• SL 4.0 (Q1 2015)<br />
• Metamodel<br />
• Candidate Service Landscape with 300+ Service Domains<br />
• 150 Business Scenarios<br />
• 300 Service Domains Initially Defined<br />
• How To Guide (Multiple Documents)<br />
• M4 Bank Model & How To Guide (Available for Public)<br />
11<br />
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Service Landscape 2.0 Webinar<br />
Advantage of Using a UML Data Repository<br />
• Improved Quality and Consistency<br />
• <strong>BIAN</strong> Metamodel Built into Data Repository – Entry Forces Adherence<br />
• One Location for Business Scenarios and Service Domain Definitions rather than multiple PowerPoint & Excel<br />
Documents<br />
• Shortened Publication Cycles<br />
• Shorter QA Cycle<br />
• Aiming for 6 month Publication Cycles<br />
• Ease of Use<br />
• Searchable HTML Tree for Public Consumption rather than reviewing multiple documents<br />
• <strong>BIAN</strong> Members<br />
• Able to Do Download Metamodel, Service Landscape and Business Scenarios and incorporate them in their own<br />
Enterprise- and Application- Development Modeling Environments<br />
• Able to Import <strong>BIAN</strong> UML Models with all their Attributes, Definitions and Associations<br />
• Previously had to hand key<br />
• Direct Access to UML Data Repository<br />
• Monitor or Comment on Work In-Progress<br />
• Submit Content<br />
• Develop based on Future Release Information<br />
12<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Party Data Management<br />
Party Profile<br />
Credit Agency Service Agmt<br />
Syndicate Management<br />
Correspondent Bank Rel Mgmt<br />
Correspondent Bank Data Mgmt<br />
Sub Custodian Agreement<br />
Product Service Agency<br />
Product Broker Agreement<br />
Contractor/Supplier Agreement<br />
Market Feed Administration<br />
Market Feed Operation<br />
Market Information Mgmt<br />
Financial Market Analysis<br />
Financial Market Research<br />
Quantitative Analysis<br />
Market Data Dissemination Adm<br />
Market Data Dissemination Ops<br />
Financial Instrument Maint.<br />
Counterparty Administration<br />
Credit Agency Service Ops<br />
Reference/Directory Mgmt<br />
Product Design<br />
Product Combination<br />
Product Deployment<br />
Product Training<br />
Product Quality Assurance<br />
Product Pricing Facility<br />
Call Center Management<br />
Branch Network Mgmt<br />
E-Branch Management<br />
PBX Management<br />
ATM Network Management<br />
Call Center Operations<br />
Branch Network Operations<br />
E-Branch Operations<br />
PBX Operations<br />
ATM Network Operations<br />
Branch Currency Management<br />
Branch Currency Distribution<br />
Product Inventory Item Mgmt<br />
Product Inventory Distribution<br />
Servicing Position<br />
Servicing Event History<br />
Servicing Activity Analysis<br />
Contact Routing<br />
Contact Dialogue<br />
Interactive Help<br />
Business Development Policies<br />
Business Development<br />
Brand Management<br />
Advertising<br />
Promotional Events<br />
Prospect Campaign Mgmt<br />
Prospect Campaign Design<br />
Customer Campaign Mgmt<br />
Customer Campaign Design<br />
Customer Surveys<br />
Prospect Campaign Execution<br />
Prospect Management<br />
Customer Campaign Execution<br />
Offer Management<br />
Sales Planning<br />
Underwriting<br />
Commission Agreement<br />
Commission Transaction<br />
Product Matching<br />
Product Expert Sales Support<br />
Customer Relationship Mgmt<br />
Customer Agreement<br />
Customer Product Coverage<br />
Customer Behavioral Insights<br />
Customer Credit Rating<br />
Account Recovery<br />
Customer Event History<br />
Servicing Issue<br />
Case Management<br />
Case Resolution Analysis<br />
Customer Case<br />
Card Case<br />
Secured Loans<br />
Unsecured Loans<br />
Consumer Finance<br />
Current Account<br />
Deposit Account<br />
Card Facility<br />
Card Authorization<br />
Card Capture<br />
Card Billing & Payments<br />
Merchant Relations<br />
Trust Services<br />
Remittance Services<br />
Currency Exchange<br />
Bank Drafts & T Checks<br />
Brokered Product<br />
Consumer Investments<br />
Payments Execution<br />
Wire Room<br />
Cheque Processing<br />
Cash/Currency Inventory<br />
Collateral Management<br />
Collateral Asset Administration<br />
Collections<br />
Investment Portfolio Planning<br />
Investment Portfolio Analysis<br />
Investment Portfolio Mgmt<br />
eTrading<br />
Trading Book Oversight<br />
Dealer Workbench<br />
Market Making<br />
Assisted Trading<br />
Program Trading<br />
Market Trading<br />
Order Management<br />
Mutual Fund Administration<br />
Hedge Fund Administration<br />
Unit Trust Administration<br />
Order Allocation<br />
Clearing & Settlement<br />
Securities Fails Processing<br />
Trade/Price Reporting<br />
Custody Administration<br />
Customer Entitlement Admin.<br />
Securities Valuation<br />
Cash Account Record<br />
Reward Points Account<br />
Accounts Receivable<br />
Account Reconciliation<br />
Position Management<br />
Fraud Detection<br />
Transaction Engine<br />
Letter of Credit<br />
Bank Guarantee<br />
Trade Finance Services<br />
Corporate Credit Facility<br />
Corporate Loan<br />
Cash Mgmt & Account Svs<br />
Cheque Lock Box<br />
Corporate Finance Services<br />
M&A Advisory Services<br />
Corporate Tax Advisory Svs<br />
Public Offering<br />
Private Placement<br />
Card Issuance<br />
Billing Services<br />
Rewards Points Administration<br />
Consolidated Customer Activity<br />
Treasury Management<br />
Treasury Administration<br />
Asset Securitization<br />
Factoring<br />
Asset & Liability Committee<br />
Bank Portfolio Analysis<br />
Bank Portfolio Administration<br />
Stock Lending/Repos<br />
Market Risk Models<br />
Gap Analysis<br />
Credit Risk<br />
Counterparty Risk<br />
Liquidity Risk<br />
Economic Capital<br />
Business Risk<br />
Customer Behavior Models<br />
Fraud Models<br />
Credit/Margin Policies<br />
Production Risk Models<br />
Operational Risk Models<br />
Segment Plan<br />
Product Portfolio<br />
Customer Portfolio<br />
Branch Portfolio<br />
Channel Portfolio<br />
Competitor Analysis<br />
Market Research<br />
Market Analysis<br />
Guideline Compliance<br />
Regulatory Compliance<br />
Compliance Reporting<br />
Fraud/AML Resolution<br />
Financial Accounting<br />
IT Policies & Plan<br />
IT Arch Stds & Guidelines<br />
Systems Administration<br />
Development Environment<br />
System Development<br />
Production Release<br />
System Deployment<br />
Systems Operations<br />
Platform Operations<br />
Systems Help Desk<br />
Systems Assurance<br />
Internal Network Operations<br />
Legal Assurance<br />
Internal Audit<br />
Security Services<br />
Security Assurance<br />
Supplier Management<br />
Procurement<br />
Company Billing & Payments<br />
Fixed Asset Register<br />
Property Portfolio<br />
Site Operations<br />
Site Administration<br />
Equipment Administration<br />
Equipment Maintenance<br />
Utilities Administration<br />
Building Maintenance<br />
Organizational Model<br />
Business Unit Budget<br />
Business Unit Financial Analysis<br />
Business Unit Financial Ops<br />
Business Unit Accounting<br />
Business Unit Management<br />
Business Unit Operations<br />
Financial Statements<br />
Financial Control<br />
Financial Compliance Resolution<br />
Tax Administration<br />
HR Policies & Plan<br />
Employee Assignment<br />
Employee Record<br />
Employee/Contractor Contract<br />
Employee Certification<br />
Employee Assessment<br />
Employee Payroll & Incentives<br />
Travel & Expenses<br />
Employee Access Profile<br />
Employee Benefits<br />
Workforce Training<br />
Recruitment<br />
Management Manual<br />
Intellectual Property Portfolio<br />
Knowledge Exchange<br />
Corporate Communications<br />
Corporate Alliance/Stakeholder<br />
Corporate Relationship<br />
Regulatory & Legal Authority<br />
Investor Relations<br />
Corporate Strategy<br />
Corporate Policies<br />
Product & Service Policies<br />
Business Architecture<br />
Continuity Planning<br />
Document Services<br />
Archive Services<br />
Correspondence<br />
Service Landscape 2.0 Webinar<br />
Release 2.0 Components<br />
The How To Guide is available with the release to explain the <strong>BIAN</strong> Design Concepts,<br />
Theory & Usage. There are also detailed training presentations available to members.<br />
Operations & Execution<br />
Analytics<br />
Reference Data Sales & Service Business Support<br />
Party<br />
External Agency<br />
Market Data<br />
Product Management<br />
Channel Specific<br />
Marketing<br />
Consumer Products<br />
Cross Channel<br />
Sales<br />
Customer Mgmt<br />
Servicing<br />
Consumer Loans &<br />
Deposits<br />
Cards<br />
Consumer Services<br />
Payments<br />
Collateral<br />
Administration<br />
Financial Markets<br />
Investment<br />
Management<br />
Wholesale Trading<br />
Market Operations<br />
Cross Product Operations<br />
Account Management<br />
Corporate Products<br />
Trade Finance<br />
Corporate Banking<br />
Products<br />
Corporate Financing<br />
& Advisory Services<br />
Operational Services<br />
Bank Portfolio &<br />
Treasury<br />
Models<br />
Business Planning<br />
Regulations &<br />
Compliance<br />
Service Landscape<br />
PowerPoint<br />
IT Management<br />
Non IT and HR<br />
Enterprise Services<br />
Buildings, Equipment<br />
and Facilities<br />
Business Command<br />
& Control<br />
Finance<br />
Human Resource<br />
Management<br />
Knowledge & IP<br />
Management<br />
Corporate Relations<br />
Business Direction<br />
Document Mgmt &<br />
Archive<br />
How To Guide<br />
Training <strong>Presentation</strong>s<br />
(For <strong>BIAN</strong> members)<br />
Metamodel<br />
UML Based<br />
Repository &<br />
Tooling<br />
HTML Service<br />
Landscape<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network<br />
HTML Business Scenarios
Service Landscape 2.0 Webinar<br />
Risk &<br />
Reference Data Sales & Service Operations & Execution<br />
Compliance<br />
Business Support<br />
Party<br />
Party Data Management<br />
Party Profile<br />
External Agency<br />
Credit Agency Service Agmt<br />
Syndicate Management<br />
Correspondent Bank Rel Mgmt<br />
Correspondent Bank Data Mgmt<br />
Sub Custodian Agreement<br />
Product Service Agency<br />
Product Broker Agreement<br />
Contractor/Supplier Agreement<br />
Market Data<br />
Market Feed Administration<br />
Market Feed Operation<br />
Market Information Mgmt<br />
Financial Market Analysis<br />
Financial Market Research<br />
Quantitative Analysis<br />
Market Data Dissemination Adm<br />
Market Data Dissemination Ops<br />
Financial Instrument Maint.<br />
Counterparty Administration<br />
Credit Agency Service Ops<br />
Reference/Directory Mgmt<br />
Location Data Management<br />
Product Management<br />
Product Design<br />
Product Combination<br />
Product Deployment<br />
Product Training<br />
Product Quality Assurance<br />
Product Pricing Facility<br />
Channel Specific<br />
Branch Location Management<br />
Call Center Management<br />
Branch Network Mgmt<br />
E-Branch Management<br />
PBX Management<br />
ATM Network Management<br />
Call Center Operations<br />
Branch Location Operations<br />
E-Branch Operations<br />
PBX Operations<br />
ATM Network Operations<br />
Branch Currency Management<br />
Branch Currency Distribution<br />
Product Inventory Item Mgmt<br />
Product Inventory Distribution<br />
Cross Channel<br />
Authentication<br />
Authorization<br />
Servicing Position<br />
Servicing Event History<br />
Servicing Activity Analysis<br />
Contact Routing<br />
Contact Dialogue<br />
Interactive Help<br />
<strong>BIAN</strong> Service Landscape Structure<br />
Marketing<br />
Business Development Policies<br />
Business Development<br />
Brand Management<br />
Advertising<br />
Promotional Events<br />
Prospect Campaign Mgmt<br />
Prospect Campaign Design<br />
Customer Campaign Mgmt<br />
Customer Campaign Design<br />
Customer Surveys<br />
Sales<br />
Prospect Campaign Execution<br />
Prospect Management<br />
Customer Campaign Execution<br />
Offer Management<br />
Sales Planning<br />
Underwriting<br />
Commission Agreement<br />
Commission Transaction<br />
Product Matching<br />
Product Expert Sales Support<br />
Customer Mgmt<br />
Customer Relationship Mgmt<br />
Customer Agreement<br />
Customer Product Coverage<br />
Customer Behavioral Insights<br />
Customer Credit Rating<br />
Account Recovery<br />
Customer Event History<br />
Servicing<br />
Servicing Issue<br />
Case Management<br />
Case Resolution Analysis<br />
Customer Case<br />
Card Case<br />
Customer Order<br />
Payment Order<br />
Consumer Products<br />
Consumer Loans &<br />
Deposits<br />
Secured Loans<br />
Unsecured Loans<br />
Consumer Finance<br />
Current Account<br />
Deposit Account<br />
Cards<br />
Card Facility<br />
Card Authorization<br />
Card Capture<br />
Card Billing & Payments<br />
Merchant Relations<br />
Consumer Services<br />
Trust Services<br />
Remittance Services<br />
Currency Exchange<br />
Bank Drafts & T Checks<br />
Brokered Product<br />
Consumer Investments<br />
Investment<br />
Management<br />
Wholesale Trading<br />
Trading Book Oversight<br />
Dealer Workbench<br />
Market Making<br />
Assisted Trading<br />
Program Trading<br />
Market Trading<br />
Market Order<br />
Market Operations<br />
Mutual Fund Administration<br />
Hedge Fund Administration<br />
Unit Trust Administration<br />
Order Allocation<br />
Clearing & Settlement<br />
Securities Fails Processing<br />
Trade/Price Reporting<br />
Custody Administration<br />
Customer Entitlement Admin.<br />
Financial Instrument Valuation<br />
Cross Product Operations<br />
Trade Finance<br />
Letter of Credit<br />
Bank Guarantee<br />
Trade Finance Services<br />
Corporate Banking<br />
Products<br />
Payments Account Management Operational Services<br />
Payments Execution<br />
Cash Accounting<br />
Card Issuance<br />
Financial Message Gateway<br />
Reward Points Account<br />
Disbursement<br />
Correspondent Bank Fulfillment<br />
Accounts Receivable<br />
Open Item Management<br />
Cheque Processing<br />
Account Reconciliation<br />
Dunning<br />
Cash/Currency Inventory<br />
Counterparty Risk<br />
Billing Services<br />
Position Management<br />
Rewards Points Administration<br />
Fraud Detection<br />
Consolidated Customer Activity<br />
Collateral<br />
Transaction Engine<br />
Administration<br />
Collateral Management<br />
Collateral Asset Administration<br />
Collections<br />
Financial Markets<br />
Investment Portfolio Planning<br />
Investment Portfolio Analysis<br />
Investment Portfolio Mgmt<br />
eTrading<br />
Corporate Products<br />
Credit Management<br />
Corporate Credit Facility<br />
Corporate Loan<br />
Syndicated Loan<br />
Cash Mgmt & Account Svs<br />
Direct Debit Mandate Mgmt<br />
Direct Debit Fulfillment<br />
Cheque Lock Box<br />
Corporate Financing<br />
& Advisory Services<br />
Corporate Finance Services<br />
M&A Advisory Services<br />
Corporate Tax Advisory Svs<br />
Public Offering<br />
Private Placement<br />
Bank Portfolio &<br />
Treasury<br />
Treasury Management<br />
Treasury Administration<br />
Asset Securitization<br />
Factoring<br />
Asset & Liability Management<br />
Bank Portfolio Analysis<br />
Bank Portfolio Administration<br />
Stock Lending/Repos<br />
Models<br />
Market Risk Models<br />
Financial Inst.Valuation Models<br />
Gap Analysis<br />
Credit Risk Models<br />
Liquidity Risk Models<br />
Economic Capital<br />
Business Risk Models<br />
Customer Behavior Models<br />
Fraud Models<br />
Credit/Margin Policies<br />
Production Risk Models<br />
Operational Risk Models<br />
Business Planning<br />
Segment Plan<br />
Product Portfolio<br />
Customer Portfolio<br />
Branch Portfolio<br />
Channel Portfolio<br />
Competitor Analysis<br />
Market Research<br />
Market Analysis<br />
Regulations &<br />
Compliance<br />
Guideline Compliance<br />
Regulatory Compliance<br />
Compliance Checks<br />
Compliance Reporting<br />
Fraud/AML Resolution<br />
Financial Accounting<br />
IT Management<br />
IT Policies & Plan<br />
IT Arch Stds & Guidelines<br />
Systems Administration<br />
Development Environment<br />
System Development<br />
Production Release<br />
System Deployment<br />
Systems Operations<br />
Platform Operations<br />
Systems Help Desk<br />
Systems Assurance<br />
Internal Network Operations<br />
Non IT and HR<br />
Enterprise Services<br />
Legal Assurance<br />
Internal Audit<br />
Security Services<br />
Security Assurance<br />
Supplier Management<br />
Procurement<br />
Company Billing & Payments<br />
Fixed Asset Register<br />
Buildings, Equipment<br />
and Facilities<br />
Property Portfolio<br />
Site Operations<br />
Site Administration<br />
Equipment Administration<br />
Equipment Maintenance<br />
Utilities Administration<br />
Building Maintenance<br />
Business Command<br />
& Control<br />
Organizational Model<br />
Business Unit Budget<br />
Business Unit Financial Analysis<br />
Business Unit Financial Ops<br />
Business Unit Accounting<br />
Business Unit Management<br />
Business Unit Operations<br />
Finance<br />
Financial Statements<br />
Financial Control<br />
Financial Compliance Resolution<br />
Tax Administration<br />
Human Resource<br />
Management<br />
HR Policies & Plan<br />
Employee Assignment<br />
Employee Record<br />
Employee/Contractor Contract<br />
Employee Certification<br />
Employee Assessment<br />
Employee Payroll & Incentives<br />
Travel & Expenses<br />
Employee Access Profile<br />
Employee Benefits<br />
Workforce Training<br />
Recruitment<br />
Knowledge & IP<br />
Management<br />
Management Manual<br />
Intellectual Property Portfolio<br />
Knowledge Exchange<br />
Corporate Relations<br />
Corporate Communications<br />
Corporate Alliance/Stakeholder<br />
Corporate Relationship<br />
Regulatory & Legal Authority<br />
Investor Relations<br />
Business Direction<br />
Corporate Strategy<br />
Corporate Policies<br />
Product & Service Policies<br />
Business Architecture<br />
Continuity Planning<br />
Document Mgmt &<br />
Archive<br />
Document Services<br />
Archive Services<br />
Correspondence<br />
Business Area Business Domain Service Domain<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
<strong>BIAN</strong>‘s Service Landscape V1.6 Total 247 Service Domains<br />
Reference Data Sales & Service Operations & Execution<br />
Analytics<br />
Business Support<br />
Party<br />
Party Data Management<br />
Party Profile<br />
External Agency<br />
Credit Agency Service Agmt<br />
Syndicate Management<br />
Correspondent Bank Rel Mgmt<br />
Correspondent Bank Data Mgmt<br />
Sub Custodian Agreement<br />
Product Service Agency<br />
Product Broker Agreement<br />
Contractor/Supplier Agreement<br />
Market Data<br />
Market Feed Administration<br />
Market Feed Operation<br />
Market Information Mgmt<br />
Financial Market Analysis<br />
Financial Market Research<br />
Quantitative Analysis<br />
Market Data Dissemination Adm<br />
Market Data Dissemination Ops<br />
Financial Instrument Maint.<br />
Counterparty Administration<br />
Credit Agency Service Ops<br />
Reference/Directory Mgmt<br />
Product Management<br />
Product Design<br />
Product Combination<br />
Product Deployment<br />
Product Training<br />
Product Quality Assurance<br />
Product Pricing Facility<br />
Channel Specific<br />
Call Center Management<br />
Branch Network Mgmt<br />
E-Branch Management<br />
PBX Management<br />
ATM Network Management<br />
Call Center Operations<br />
Branch Network Operations<br />
E-Branch Operations<br />
PBX Operations<br />
ATM Network Operations<br />
Branch Currency Management<br />
Branch Currency Distribution<br />
Product Inventory Item Mgmt<br />
Product Inventory Distribution<br />
Cross Channel<br />
Servicing Position<br />
Servicing Event History<br />
Servicing Activity Analysis<br />
Contact Routing<br />
Contact Dialogue<br />
Interactive Help<br />
Marketing<br />
Business Development Policies<br />
Business Development<br />
Brand Management<br />
Advertising<br />
Promotional Events<br />
Prospect Campaign Mgmt<br />
Prospect Campaign Design<br />
Customer Campaign Mgmt<br />
Customer Campaign Design<br />
Customer Surveys<br />
Sales<br />
Prospect Campaign Execution<br />
Prospect Management<br />
Customer Campaign Execution<br />
Offer Management<br />
Sales Planning<br />
Underwriting<br />
Commission Agreement<br />
Commission Transaction<br />
Product Matching<br />
Product Expert Sales Support<br />
Customer Mgmt<br />
Customer Relationship Mgmt<br />
Customer Agreement<br />
Customer Product Coverage<br />
Customer Behavioral Insights<br />
Customer Credit Rating<br />
Account Recovery<br />
Customer Event History<br />
Servicing<br />
Servicing Issue<br />
Case Management<br />
Case Resolution Analysis<br />
Customer Case<br />
Card Case<br />
Consumer Products<br />
Consumer Loans &<br />
Deposits<br />
Secured Loans<br />
Unsecured Loans<br />
Consumer Finance<br />
Current Account<br />
Deposit Account<br />
Cards<br />
Card Facility<br />
Card Authorization<br />
Card Capture<br />
Card Billing & Payments<br />
Merchant Relations<br />
Consumer Services<br />
Trust Services<br />
Remittance Services<br />
Currency Exchange<br />
Bank Drafts & T Checks<br />
Brokered Product<br />
Consumer Investments<br />
Payments<br />
Payments Execution<br />
Wire Room<br />
Cheque Processing<br />
Cash/Currency Inventory<br />
Collateral<br />
Administration<br />
Collateral Management<br />
Collateral Asset Administration<br />
Collections<br />
Financial Markets<br />
Investment<br />
Management<br />
Investment Portfolio Planning<br />
Investment Portfolio Analysis<br />
Investment Portfolio Mgmt<br />
eTrading<br />
Wholesale Trading<br />
Trading Book Oversight<br />
Dealer Workbench<br />
Market Making<br />
Assisted Trading<br />
Program Trading<br />
Market Trading<br />
Order Management<br />
Market Operations<br />
Mutual Fund Administration<br />
Hedge Fund Administration<br />
Unit Trust Administration<br />
Order Allocation<br />
Clearing & Settlement<br />
Securities Fails Processing<br />
Trade/Price Reporting<br />
Custody Administration<br />
Customer Entitlement Admin.<br />
Securities Valuation<br />
Cross Product Operations<br />
Account Management<br />
Cash Account Record<br />
Reward Points Account<br />
Accounts Receivable<br />
Account Reconciliation<br />
Counterparty Risk<br />
Position Management<br />
Fraud Detection<br />
Transaction Engine<br />
Corporate Products<br />
Trade Finance<br />
Letter of Credit<br />
Bank Guarantee<br />
Trade Finance Services<br />
Corporate Banking<br />
Products<br />
Corporate Credit Facility<br />
Corporate Loan<br />
Cash Mgmt & Account Svs<br />
Cheque Lock Box<br />
Corporate Financing<br />
& Advisory Services<br />
Corporate Finance Services<br />
M&A Advisory Services<br />
Corporate Tax Advisory Svs<br />
Public Offering<br />
Private Placement<br />
Operational Services<br />
Card Issuance<br />
Billing Services<br />
Rewards Points Administration<br />
Consolidated Customer Activity<br />
Bank Portfolio &<br />
Treasury<br />
Treasury Management<br />
Treasury Administration<br />
Asset Securitization<br />
Factoring<br />
Asset & Liability Management<br />
Bank Portfolio Analysis<br />
Bank Portfolio Administration<br />
Stock Lending/Repos<br />
Models<br />
Market Risk Models<br />
Valuation Models<br />
Gap Analysis<br />
Credit Risk Models<br />
Liquidity Risk Models<br />
Economic Capital<br />
Business Risk Models<br />
Customer Behavior Models<br />
Fraud Models<br />
Credit/Margin Policies<br />
Production Risk Models<br />
Operational Risk Models<br />
Business Planning<br />
Segment Plan<br />
Product Portfolio<br />
Customer Portfolio<br />
Branch Portfolio<br />
Channel Portfolio<br />
Competitor Analysis<br />
Market Research<br />
Market Analysis<br />
Regulations &<br />
Compliance<br />
Guideline Compliance<br />
Regulatory Compliance<br />
Compliance Reporting<br />
Fraud/AML Resolution<br />
Financial Accounting<br />
IT Management<br />
IT Policies & Plan<br />
IT Arch Stds & Guidelines<br />
Systems Administration<br />
Development Environment<br />
System Development<br />
Production Release<br />
System Deployment<br />
Systems Operations<br />
Platform Operations<br />
Systems Help Desk<br />
Systems Assurance<br />
Internal Network Operations<br />
Non IT and HR<br />
Enterprise Services<br />
Legal Assurance<br />
Internal Audit<br />
Security Services<br />
Security Assurance<br />
Supplier Management<br />
Procurement<br />
Company Billing & Payments<br />
Fixed Asset Register<br />
Buildings, Equipment<br />
and Facilities<br />
Property Portfolio<br />
Site Operations<br />
Site Administration<br />
Equipment Administration<br />
Equipment Maintenance<br />
Utilities Administration<br />
Building Maintenance<br />
Business Command<br />
& Control<br />
Organizational Model<br />
Business Unit Budget<br />
Business Unit Financial Analysis<br />
Business Unit Financial Ops<br />
Business Unit Accounting<br />
Business Unit Management<br />
Business Unit Operations<br />
Finance<br />
Financial Statements<br />
Financial Control<br />
Financial Compliance Resolution<br />
Tax Administration<br />
Human Resource<br />
Management<br />
HR Policies & Plan<br />
Employee Assignment<br />
Employee Record<br />
Employee/Contractor Contract<br />
Employee Certification<br />
Employee Assessment<br />
Employee Payroll & Incentives<br />
Travel & Expenses<br />
Employee Access Profile<br />
Employee Benefits<br />
Workforce Training<br />
Recruitment<br />
Knowledge & IP<br />
Management<br />
Management Manual<br />
Intellectual Property Portfolio<br />
Knowledge Exchange<br />
Corporate Relations<br />
Corporate Communications<br />
Corporate Alliance/Stakeholder<br />
Corporate Relationship<br />
Regulatory & Legal Authority<br />
Investor Relations<br />
Business Direction<br />
Corporate Strategy<br />
Corporate Policies<br />
Product & Service Policies<br />
Business Architecture<br />
Continuity Planning<br />
Document Mgmt &<br />
Archive<br />
Document Services<br />
Archive Services<br />
Correspondence<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
Risk &<br />
Reference Data Sales & Service Operations & Execution<br />
Business Support<br />
Compliance<br />
Party<br />
Party Data Management<br />
Party Profile<br />
External Agency<br />
Credit Agency Service Agmt<br />
Syndicate Management<br />
Correspondent Bank Rel Mgmt<br />
Correspondent Bank Data Mgmt<br />
Sub Custodian Agreement<br />
Product Service Agency<br />
Product Broker Agreement<br />
Contractor/Supplier Agreement<br />
Market Data<br />
Market Feed Administration<br />
Market Feed Operation<br />
Market Information Mgmt<br />
Financial Market Analysis<br />
Financial Market Research<br />
Quantitative Analysis<br />
Market Data Dissemination Adm<br />
Market Data Dissemination Ops<br />
Financial Instrument Maint.<br />
Counterparty Administration<br />
Credit Agency Service Ops<br />
Reference/Directory Mgmt<br />
Location Data Management<br />
Product Management<br />
Product Design<br />
Product Combination<br />
Product Deployment<br />
Product Training<br />
Product Quality Assurance<br />
Product Pricing Facility<br />
Channel Specific<br />
Branch Location Management<br />
Call Center Management<br />
Branch Network Mgmt<br />
E-Branch Management<br />
PBX Management<br />
ATM Network Management<br />
Call Center Operations<br />
Branch Location Operations<br />
E-Branch Operations<br />
PBX Operations<br />
ATM Network Operations<br />
Branch Currency Management<br />
Branch Currency Distribution<br />
Product Inventory Item Mgmt<br />
Product Inventory Distribution<br />
Cross Channel<br />
Authentication<br />
Authorization<br />
Servicing Position<br />
Servicing Event History<br />
Servicing Activity Analysis<br />
Contact Routing<br />
Contact Dialogue<br />
Interactive Help<br />
Marketing<br />
Business Development Policies<br />
Business Development<br />
Brand Management<br />
Advertising<br />
Promotional Events<br />
Prospect Campaign Mgmt<br />
Prospect Campaign Design<br />
Customer Campaign Mgmt<br />
Customer Campaign Design<br />
Customer Surveys<br />
Sales<br />
Prospect Campaign Execution<br />
Prospect Management<br />
Customer Campaign Execution<br />
Offer Management<br />
Sales Planning<br />
Underwriting<br />
Commission Agreement<br />
Commission Transaction<br />
Product Matching<br />
Product Expert Sales Support<br />
Customer Mgmt<br />
Customer Relationship Mgmt<br />
Customer Agreement<br />
Customer Product Coverage<br />
Customer Behavioral Insights<br />
Customer Credit Rating<br />
Account Recovery<br />
Customer Event History<br />
Servicing<br />
Servicing Issue<br />
Case Management<br />
Case Resolution Analysis<br />
Customer Case<br />
Card Case<br />
Customer Order<br />
Payment Order<br />
The <strong>BIAN</strong> Service Landscape V2.0<br />
Consumer Products<br />
Consumer Loans &<br />
Deposits<br />
Secured Loans<br />
Unsecured Loans<br />
Consumer Finance<br />
Current Account<br />
Deposit Account<br />
Cards<br />
Card Facility<br />
Card Authorization<br />
Card Capture<br />
Card Billing & Payments<br />
Merchant Relations<br />
Consumer Services<br />
Trust Services<br />
Remittance Services<br />
Currency Exchange<br />
Bank Drafts & T Checks<br />
Brokered Product<br />
Consumer Investments<br />
Payments<br />
Payments Execution<br />
Financial Message Gateway<br />
Correspondent Bank Fulfillment<br />
Cheque Processing<br />
Cash/Currency Inventory<br />
Collateral<br />
Administration<br />
Collateral Management<br />
Collateral Asset Administration<br />
Collections<br />
Financial Markets<br />
Investment<br />
Management<br />
Investment Portfolio Planning<br />
Investment Portfolio Analysis<br />
Investment Portfolio Mgmt<br />
eTrading<br />
Wholesale Trading<br />
Trading Book Oversight<br />
Dealer Workbench<br />
Market Making<br />
Assisted Trading<br />
Program Trading<br />
Market Trading<br />
Market Order<br />
Market Operations<br />
Mutual Fund Administration<br />
Hedge Fund Administration<br />
Unit Trust Administration<br />
Order Allocation<br />
Clearing & Settlement<br />
Securities Fails Processing<br />
Trade/Price Reporting<br />
Custody Administration<br />
Customer Entitlement Admin.<br />
Financial Instrument Valuation<br />
Cross Product Operations<br />
Account Management<br />
Cash Accounting<br />
Reward Points Account<br />
Accounts Receivable<br />
Account Reconciliation<br />
Counterparty Risk<br />
Position Management<br />
Fraud Detection<br />
Transaction Engine<br />
Corporate Products<br />
Trade Finance<br />
Letter of Credit<br />
Bank Guarantee<br />
Trade Finance Services<br />
Corporate Banking<br />
Products<br />
Credit Management<br />
Corporate Credit Facility<br />
Corporate Loan<br />
Syndicated Loan<br />
Cash Mgmt & Account Svs<br />
Direct Debit Mandate Mgmt<br />
Direct Debit Fulfillment<br />
Cheque Lock Box<br />
Corporate Financing<br />
& Advisory Services<br />
Corporate Finance Services<br />
M&A Advisory Services<br />
Corporate Tax Advisory Svs<br />
Public Offering<br />
Private Placement<br />
Operational Services<br />
Card Issuance<br />
Disbursement<br />
Open Item Management<br />
Dunning<br />
Billing Services<br />
Rewards Points Administration<br />
Consolidated Customer Activity<br />
Bank Portfolio &<br />
Treasury<br />
Treasury Management<br />
Treasury Administration<br />
Asset Securitization<br />
Factoring<br />
Asset & Liability Management<br />
Bank Portfolio Analysis<br />
Bank Portfolio Administration<br />
Stock Lending/Repos<br />
Models<br />
Market Risk Models<br />
Financial Inst.Valuation Models<br />
Gap Analysis<br />
Credit Risk Models<br />
Liquidity Risk Models<br />
Economic Capital<br />
Business Risk Models<br />
Customer Behavior Models<br />
Fraud Models<br />
Credit/Margin Policies<br />
Production Risk Models<br />
Operational Risk Models<br />
Business Planning<br />
Segment Plan<br />
Product Portfolio<br />
Customer Portfolio<br />
Branch Portfolio<br />
Channel Portfolio<br />
Competitor Analysis<br />
Market Research<br />
Market Analysis<br />
Regulations &<br />
Compliance<br />
Guideline Compliance<br />
Regulatory Compliance<br />
Compliance Checks<br />
Compliance Reporting<br />
Fraud/AML Resolution<br />
Financial Accounting<br />
IT Management<br />
IT Policies & Plan<br />
IT Arch Stds & Guidelines<br />
Systems Administration<br />
Development Environment<br />
System Development<br />
Production Release<br />
System Deployment<br />
Systems Operations<br />
Platform Operations<br />
Systems Help Desk<br />
Systems Assurance<br />
Internal Network Operations<br />
Non IT and HR<br />
Enterprise Services<br />
Legal Assurance<br />
Internal Audit<br />
Security Services<br />
Security Assurance<br />
Supplier Management<br />
Procurement<br />
Company Billing & Payments<br />
Fixed Asset Register<br />
Buildings, Equipment<br />
and Facilities<br />
Property Portfolio<br />
Site Operations<br />
Site Administration<br />
Equipment Administration<br />
Equipment Maintenance<br />
Utilities Administration<br />
Building Maintenance<br />
Business Command<br />
& Control<br />
Organizational Model<br />
Business Unit Budget<br />
Business Unit Financial Analysis<br />
Business Unit Financial Ops<br />
Business Unit Accounting<br />
Business Unit Management<br />
Business Unit Operations<br />
Finance<br />
Financial Statements<br />
Financial Control<br />
Financial Compliance Resolution<br />
Tax Administration<br />
Human Resource<br />
Management<br />
HR Policies & Plan<br />
Employee Assignment<br />
Employee Record<br />
Employee/Contractor Contract<br />
Employee Certification<br />
Employee Assessment<br />
Employee Payroll & Incentives<br />
Travel & Expenses<br />
Employee Access Profile<br />
Employee Benefits<br />
Workforce Training<br />
Recruitment<br />
Knowledge & IP<br />
Management<br />
Management Manual<br />
Intellectual Property Portfolio<br />
Knowledge Exchange<br />
Corporate Relations<br />
Corporate Communications<br />
Corporate Alliance/Stakeholder<br />
Corporate Relationship<br />
Regulatory & Legal Authority<br />
Investor Relations<br />
Business Direction<br />
Corporate Strategy<br />
Corporate Policies<br />
Product & Service Policies<br />
Business Architecture<br />
Continuity Planning<br />
Document Mgmt &<br />
Archive<br />
Document Services<br />
Archive Services<br />
Correspondence<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
Risk &<br />
Reference Data Sales & Service Operations & Execution<br />
Business Support<br />
Compliance<br />
Party<br />
Party Data Management<br />
Party Profile<br />
External Agency<br />
Credit Agency Service Agmt<br />
Syndicate Management<br />
Correspondent Bank Rel Mgmt<br />
Correspondent Bank Data Mgmt<br />
Sub Custodian Agreement<br />
Product Service Agency<br />
Product Broker Agreement<br />
Contractor/Supplier Agreement<br />
Market Data<br />
Market Feed Administration<br />
Market Feed Operation<br />
Market Information Mgmt<br />
Financial Market Analysis<br />
Financial Market Research<br />
Quantitative Analysis<br />
Market Data Dissemination Adm<br />
Market Data Dissemination Ops<br />
Financial Instrument Maint.<br />
Counterparty Administration<br />
Credit Agency Service Ops<br />
Reference/Directory Mgmt<br />
Location Data Management<br />
Product Management<br />
Product Design<br />
Product Combination<br />
Product Deployment<br />
Product Training<br />
Product Quality Assurance<br />
Product Pricing Facility<br />
Release<br />
Version<br />
Plan<br />
Channel Specific<br />
Branch Location Management<br />
Call Center Management<br />
Branch Network Mgmt<br />
E-Branch Management<br />
PBX Management<br />
ATM Network Management<br />
Call Center Operations<br />
Branch Location Operations<br />
E-Branch Operations<br />
PBX Operations<br />
ATM Network Operations<br />
Branch Currency Management<br />
Branch Currency Distribution<br />
Product Inventory Item Mgmt<br />
Product Inventory Distribution<br />
V 1.6 V 2.0<br />
17<br />
Cross Channel<br />
Authentication<br />
Authorization<br />
Servicing Position<br />
Servicing Event History<br />
Servicing Activity Analysis<br />
Contact Routing<br />
Contact Dialogue<br />
Interactive Help<br />
Defined in Release<br />
50<br />
1.6<br />
2.0<br />
2.5<br />
3.0<br />
4.0<br />
Marketing<br />
Business Development Policies<br />
Business Development<br />
Brand Management<br />
Advertising<br />
Promotional Events<br />
Prospect Campaign Mgmt<br />
Prospect Campaign Design<br />
Customer Campaign Mgmt<br />
Customer Campaign Design<br />
Customer Surveys<br />
Sales<br />
Prospect Campaign Execution<br />
Prospect Management<br />
Customer Campaign Execution<br />
Offer Management<br />
Sales Planning<br />
Underwriting<br />
Commission Agreement<br />
Commission Transaction<br />
Product Matching<br />
Product Expert Sales Support<br />
Customer Mgmt<br />
Customer Relationship Mgmt<br />
Customer Agreement<br />
Customer Product Coverage<br />
Customer Behavioral Insights<br />
Customer Credit Rating<br />
Account Recovery<br />
Customer Event History<br />
Servicing<br />
Servicing Issue<br />
Case Management<br />
Case Resolution Analysis<br />
Customer Case<br />
Card Case<br />
Customer Order<br />
Payment Order<br />
V 2.5<br />
V 3.0 V 4.0<br />
(Internal)<br />
100<br />
200<br />
Service Domains Targeted by Release<br />
The <strong>BIAN</strong> Service Landscape V2.0<br />
300<br />
Consumer Products<br />
Consumer Loans &<br />
Deposits<br />
Secured Loans<br />
Unsecured Loans<br />
Consumer Finance<br />
Current Account<br />
Deposit Account<br />
Cards<br />
Card Facility<br />
Card Authorization<br />
Card Capture<br />
Card Billing & Payments<br />
Merchant Relations<br />
Consumer Services<br />
Trust Services<br />
Remittance Services<br />
Currency Exchange<br />
Bank Drafts & T Checks<br />
Brokered Product<br />
Consumer Investments<br />
Payments<br />
Payments Execution<br />
Financial Message Gateway<br />
Correspondent Bank Fulfillment<br />
Cheque Processing<br />
Cash/Currency Inventory<br />
Collateral<br />
Administration<br />
Collateral Management<br />
Collateral Asset Administration<br />
Collections<br />
Financial Markets<br />
Investment<br />
Management<br />
Investment Portfolio Planning<br />
Investment Portfolio Analysis<br />
Investment Portfolio Mgmt<br />
eTrading<br />
Wholesale Trading<br />
Trading Book Oversight<br />
Dealer Workbench<br />
Market Making<br />
Assisted Trading<br />
Program Trading<br />
Market Trading<br />
Market Order<br />
Market Operations<br />
Mutual Fund Administration<br />
Hedge Fund Administration<br />
Unit Trust Administration<br />
Order Allocation<br />
Clearing & Settlement<br />
Securities Fails Processing<br />
Trade/Price Reporting<br />
Custody Administration<br />
Customer Entitlement Admin.<br />
Financial Instrument Valuation<br />
Cross Product Operations<br />
Account Management<br />
Cash Accounting<br />
Reward Points Account<br />
Accounts Receivable<br />
Account Reconciliation<br />
Counterparty Risk<br />
Position Management<br />
Fraud Detection<br />
Transaction Engine<br />
Corporate Products<br />
Trade Finance<br />
Letter of Credit<br />
Bank Guarantee<br />
Trade Finance Services<br />
Corporate Banking<br />
Products<br />
Credit Management<br />
Corporate Credit Facility<br />
Corporate Loan<br />
Syndicated Loan<br />
Cash Mgmt & Account Svs<br />
Direct Debit Mandate Mgmt<br />
Direct Debit Fulfillment<br />
Cheque Lock Box<br />
Corporate Financing<br />
& Advisory Services<br />
Corporate Finance Services<br />
M&A Advisory Services<br />
Corporate Tax Advisory Svs<br />
Public Offering<br />
Private Placement<br />
Operational Services<br />
Card Issuance<br />
Disbursement<br />
Open Item Management<br />
Dunning<br />
Billing Services<br />
Rewards Points Administration<br />
Consolidated Customer Activity<br />
Bank Portfolio &<br />
Treasury<br />
Treasury Management<br />
Treasury Administration<br />
Asset Securitization<br />
Factoring<br />
Asset & Liability Management<br />
Bank Portfolio Analysis<br />
Bank Portfolio Administration<br />
Stock Lending/Repos<br />
Models<br />
Market Risk Models<br />
Financial Inst.Valuation Models<br />
Gap Analysis<br />
Credit Risk Models<br />
Liquidity Risk Models<br />
Economic Capital<br />
Business Risk Models<br />
Customer Behavior Models<br />
Fraud Models<br />
Credit/Margin Policies<br />
Production Risk Models<br />
Operational Risk Models<br />
Business Planning<br />
Segment Plan<br />
Product Portfolio<br />
Customer Portfolio<br />
Branch Portfolio<br />
Channel Portfolio<br />
Competitor Analysis<br />
Market Research<br />
Market Analysis<br />
Regulations &<br />
Compliance<br />
Guideline Compliance<br />
Regulatory Compliance<br />
Compliance Checks<br />
Compliance Reporting<br />
Fraud/AML Resolution<br />
Financial Accounting<br />
IT Management<br />
IT Policies & Plan<br />
IT Arch Stds & Guidelines<br />
Systems Administration<br />
Development Environment<br />
System Development<br />
Production Release<br />
System Deployment<br />
Systems Operations<br />
Platform Operations<br />
Systems Help Desk<br />
Systems Assurance<br />
Internal Network Operations<br />
Non IT and HR<br />
Enterprise Services<br />
Legal Assurance<br />
Internal Audit<br />
Security Services<br />
Security Assurance<br />
Supplier Management<br />
Procurement<br />
Company Billing & Payments<br />
Fixed Asset Register<br />
Buildings, Equipment<br />
and Facilities<br />
Property Portfolio<br />
Site Operations<br />
Site Administration<br />
Equipment Administration<br />
Equipment Maintenance<br />
Utilities Administration<br />
Building Maintenance<br />
Business Command<br />
& Control<br />
Organizational Model<br />
Business Unit Budget<br />
Business Unit Financial Analysis<br />
Business Unit Financial Ops<br />
Business Unit Accounting<br />
Business Unit Management<br />
Business Unit Operations<br />
Finance<br />
Financial Statements<br />
Financial Control<br />
Financial Compliance Resolution<br />
Tax Administration<br />
Human Resource<br />
Management<br />
HR Policies & Plan<br />
Employee Assignment<br />
Employee Record<br />
Employee/Contractor Contract<br />
Employee Certification<br />
Employee Assessment<br />
Employee Payroll & Incentives<br />
Travel & Expenses<br />
Employee Access Profile<br />
Employee Benefits<br />
Workforce Training<br />
Recruitment<br />
Knowledge & IP<br />
Management<br />
Management Manual<br />
Intellectual Property Portfolio<br />
Knowledge Exchange<br />
Corporate Relations<br />
Corporate Communications<br />
Corporate Alliance/Stakeholder<br />
Corporate Relationship<br />
Regulatory & Legal Authority<br />
Investor Relations<br />
Business Direction<br />
Corporate Strategy<br />
Corporate Policies<br />
Product & Service Policies<br />
Business Architecture<br />
Continuity Planning<br />
Document Mgmt &<br />
Archive<br />
Document Services<br />
Archive Services<br />
Correspondence<br />
Acutal<br />
18<br />
63<br />
96<br />
TBD<br />
TBD<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Reference Data Sales & Service Operations & Execution<br />
Analytics<br />
Business Support<br />
Party<br />
Party Data Management<br />
Party Profile<br />
External Agency<br />
Credit Agency Service Agmt<br />
Syndicate Management<br />
Correspondent Bank Rel Mgmt<br />
Correspondent Bank Data Mgmt<br />
Sub Custodian Agreement<br />
Product Service Agency<br />
Product Broker Agreement<br />
Contractor/Supplier Agreement<br />
Market Data<br />
Market Feed Administration<br />
Market Feed Operation<br />
Market Information Mgmt<br />
Financial Market Analysis<br />
Financial Market Research<br />
Quantitative Analysis<br />
Market Data Dissemination Adm<br />
Market Data Dissemination Ops<br />
Financial Instrument Maint.<br />
Counterparty Administration<br />
Credit Agency Service Ops<br />
Reference/Directory Mgmt<br />
Product Management<br />
Product Design<br />
Product Combination<br />
Product Deployment<br />
Product Training<br />
Product Quality Assurance<br />
Product Pricing Facility<br />
Channel Specific<br />
Call Center Management<br />
Branch Network Mgmt<br />
E-Branch Management<br />
PBX Management<br />
ATM Network Management<br />
Call Center Operations<br />
Branch Network Operations<br />
E-Branch Operations<br />
PBX Operations<br />
ATM Network Operations<br />
Branch Currency Management<br />
Branch Currency Distribution<br />
Product Inventory Item Mgmt<br />
Product Inventory Distribution<br />
Cross Channel<br />
Servicing Position<br />
Servicing Event History<br />
Servicing Activity Analysis<br />
Contact Routing<br />
Contact Dialogue<br />
Interactive Help<br />
Marketing<br />
Business Development Policies<br />
Business Development<br />
Brand Management<br />
Advertising<br />
Promotional Events<br />
Prospect Campaign Mgmt<br />
Prospect Campaign Design<br />
Customer Campaign Mgmt<br />
Customer Campaign Design<br />
Customer Surveys<br />
Sales<br />
Prospect Campaign Execution<br />
Prospect Management<br />
Customer Campaign Execution<br />
Offer Management<br />
Underwriting<br />
Sales Planning<br />
Commission Agreement<br />
Commission Transaction<br />
Product Matching<br />
Product Expert Sales Support<br />
Customer Mgmt<br />
Customer Relationship Mgmt<br />
Customer Agreement<br />
Customer Product Coverage<br />
Customer Behavioral Insights<br />
Customer Credit Rating<br />
Account Recovery<br />
Customer Event History<br />
Servicing<br />
Servicing Issue<br />
Case Management<br />
Case Resolution Analysis<br />
Customer Case<br />
Card Case<br />
Consumer Products<br />
Consumer Loans &<br />
Deposits<br />
Secured Loans<br />
Unsecured Loans<br />
Consumer Finance<br />
Current Account<br />
Deposit Account<br />
Cards<br />
Card Facility<br />
Card Authorization<br />
Card Capture<br />
Card Billing & Payments<br />
Merchant Relations<br />
Consumer Services<br />
Trust Services<br />
Remittance Services<br />
Currency Exchange<br />
Bank Drafts & T Checks<br />
Brokered Product<br />
Consumer Investments<br />
Payments<br />
Payments Execution<br />
Cheque Processing<br />
Wire Room<br />
Cash/Currency Inventory<br />
Collateral<br />
Administration<br />
Collateral Management<br />
Collateral Asset Administration<br />
Collections<br />
Financial Markets<br />
Investment<br />
Management<br />
Investment Portfolio Planning<br />
Investment Portfolio Analysis<br />
Investment Portfolio Mgmt<br />
eTrading<br />
Wholesale Trading<br />
Trading Book Oversight<br />
Dealer Workbench<br />
Market Making<br />
Assisted Trading<br />
Program Trading<br />
Market Trading<br />
Order Management<br />
Market Operations<br />
Mutual Fund Administration<br />
Hedge Fund Administration<br />
Unit Trust Administration<br />
Order Allocation<br />
Clearing & Settlement<br />
Securities Fails Processing<br />
Trade/Price Reporting<br />
Custody Administration<br />
Customer Entitlement Admin.<br />
Securities Valuation<br />
Cross Product Operations<br />
Account Management<br />
Cash Account Record<br />
Reward Points Account<br />
Accounts Receivable<br />
Account Reconciliation<br />
Position Management<br />
Fraud Detection<br />
Transaction Engine<br />
Corporate Products<br />
Trade Finance<br />
Letter of Credit<br />
Bank Guarantee<br />
Trade Finance Services<br />
Corporate Banking<br />
Products<br />
Corporate Credit Facility<br />
Corporate Loan<br />
Cash Mgmt & Account Svs<br />
Cheque Lock Box<br />
Corporate Financing<br />
& Advisory Services<br />
Corporate Finance Services<br />
M&A Advisory Services<br />
Corporate Tax Advisory Svs<br />
Public Offering<br />
Private Placement<br />
Operational Services<br />
Card Issuance<br />
Billing Services<br />
Rewards Points Administration<br />
Consolidated Customer Activity<br />
Bank Portfolio &<br />
Treasury<br />
Treasury Management<br />
Treasury Administration<br />
Asset Securitization<br />
Factoring<br />
Asset & Liability Committee<br />
Bank Portfolio Analysis<br />
Bank Portfolio Administration<br />
Stock Lending/Repos<br />
Models<br />
Market Risk Models<br />
Gap Analysis<br />
Credit Risk<br />
Counterparty Risk<br />
Liquidity Risk<br />
Economic Capital<br />
Business Risk<br />
Customer Behavior Models<br />
Credit/Margin Policies<br />
Fraud Models<br />
Production Risk Models<br />
Operational Risk Models<br />
Business Planning<br />
Segment Plan<br />
Product Portfolio<br />
Customer Portfolio<br />
Branch Portfolio<br />
Channel Portfolio<br />
Competitor Analysis<br />
Market Research<br />
Market Analysis<br />
Regulations &<br />
Compliance<br />
Guideline Current<br />
Compliance<br />
Regulatory Compliance Account<br />
Compliance Reporting<br />
Fraud/AML Resolution<br />
Financial Accounting<br />
Capture transfer<br />
request details<br />
Is transfer to facility<br />
allowed?<br />
Check current<br />
balance<br />
Check transfer terms<br />
Charge service fee<br />
Book service charge<br />
Initiate transfer<br />
Process debit<br />
Initiate notification<br />
IT Management<br />
IT Policies & Plan<br />
IT Arch Stds & Guidelines<br />
Systems Administration<br />
Development Environment<br />
System Development<br />
Production Release<br />
System Deployment<br />
Systems Operations<br />
Platform Operations<br />
Systems Help Desk<br />
Systems Assurance<br />
Internal Network Operations<br />
Non IT and HR<br />
Enterprise Services<br />
Legal Assurance<br />
Internal Audit<br />
Security Services<br />
Security Assurance<br />
Supplier Management<br />
Company Billing & Payments<br />
Procurement<br />
Fixed Asset Register<br />
Buildings, Equipment<br />
and Facilities<br />
Property Portfolio<br />
Site Operations<br />
Site Administration<br />
Equipment Administration<br />
Equipment Maintenance<br />
Utilities Administration<br />
Building Maintenance<br />
Business Command<br />
& Control<br />
Customer<br />
Organizational Model<br />
Business Unit Budget Agreement<br />
Business Unit Financial Analysis<br />
Business Unit Financial Ops<br />
Business Unit Accounting<br />
Business Unit Management<br />
Business Unit Operations<br />
Provide facility<br />
details and terms<br />
Finance<br />
Financial Statements<br />
Financial Control<br />
Financial Compliance Resolution<br />
Tax Administration<br />
Human Resource<br />
Management<br />
HR Policies & Plan<br />
Employee Assignment<br />
Employee Record<br />
Employee/Contractor Contract<br />
Employee Certification<br />
Employee Assessment<br />
Employee Payroll & Incentives<br />
Travel & Expenses<br />
Employee Access Profile<br />
Employee Benefits<br />
Workforce Training<br />
Recruitment<br />
Knowledge & IP<br />
Management<br />
Management Manual<br />
Intellectual Property Portfolio<br />
Knowledge Exchange<br />
Corporate Relations<br />
Corporate Communications<br />
Corporate Alliance/Stakeholder<br />
Corporate Relationship<br />
Regulatory & Legal Authority<br />
Investor Relations<br />
Business Direction<br />
Corporate Strategy<br />
Corporate Product<br />
Policies<br />
Product & Service Policies<br />
Business Architecture Design<br />
Continuity Planning<br />
Document Mgmt &<br />
Archive<br />
Document Services<br />
Archive Services<br />
Correspondence<br />
Provide facility<br />
payment rules<br />
Cash<br />
Account<br />
Record<br />
Provide current a/c<br />
statement<br />
Post charge to<br />
current a/c<br />
Post fee to P&L a/c<br />
Post transfer debit to<br />
current a/c<br />
Post transfer credit<br />
to deposit a/c<br />
Payments<br />
Execution<br />
Capture payment &<br />
mechanism (inter a/c)<br />
Invoke fraud/AML<br />
test<br />
Debit customer a/c<br />
Credit customer<br />
savings a/c<br />
Deposit<br />
Account<br />
Process credit<br />
Fraud<br />
Detection<br />
Customer initiates<br />
payment transfer (from<br />
any channel)<br />
The target facility is<br />
checked for any payment<br />
restrictions/rules<br />
(minimum/maximum)<br />
The current account<br />
balance is then checked<br />
Funds are available so<br />
the transfer fee is levied<br />
to the customer and profit<br />
posted<br />
The transfer initiated with<br />
a payment transaction<br />
The appropriate payment<br />
Business Scenario<br />
channel is selected and<br />
Description the transaction tested for<br />
Execute fraud/AML : A customer payment fraud/AML is made under purposes an existing Standing Orderagreement<br />
transfer test<br />
The Participating customer current Service Domains<br />
Payment Cash account Correspon is debited Current and Customer<br />
Ref Execution Account the -dence saving Account deposit Agreement Involved<br />
record<br />
Service<br />
Involved Involved<br />
account credited Domain<br />
Service Service<br />
Domain Domain<br />
#1<br />
Generate transfer<br />
notification message<br />
#2<br />
#2<br />
#3<br />
#3<br />
#4<br />
Receiving<br />
SD<br />
Receiving<br />
SD<br />
Calling<br />
SD<br />
Calling Receiving<br />
A transaction notification<br />
SD SD<br />
message is generated for<br />
the customer<br />
Calling<br />
SD<br />
Calling<br />
SD<br />
Calling<br />
SD<br />
Receiving<br />
SD<br />
Calling<br />
SD<br />
Receiving<br />
SD<br />
Receiving<br />
SD<br />
Operational<br />
Service<br />
Description<br />
Notify inbound<br />
mail<br />
Get agreement<br />
details<br />
Confirm Standing<br />
Order in order<br />
Request account<br />
balance<br />
Provide account<br />
balance<br />
Initiate payment<br />
transaction<br />
Exchanged<br />
Business<br />
Informaiton<br />
(Item list)<br />
Agreement ID<br />
S. Order ID<br />
Agreement<br />
details<br />
Account ID<br />
Account<br />
balance<br />
Transaction<br />
Details<br />
Operational Service Characteristics<br />
Interaction<br />
Desired<br />
Result<br />
Pre-<br />
Conditions<br />
Active Account<br />
Responsibility<br />
Active Category Account<br />
Initialize &<br />
Funds Register Available<br />
Correspondence<br />
Post-<br />
Conditions<br />
Mail Delivered<br />
Account<br />
balance<br />
Capability/ Responsibility<br />
provided<br />
Delegation Name<br />
URL<br />
Interaction<br />
Type<br />
Hand Off<br />
Request &<br />
Responsibility Hold Description<br />
Response<br />
The primary activity<br />
setting up a new record<br />
URL<br />
Active<br />
Agreement<br />
Request &<br />
checked for<br />
Agreement Service Domain active Name SO Hold<br />
Description<br />
An outline of the business role taken from Response the V1.5 definition, expanded as necessary<br />
Pattern<br />
Functional pattern<br />
Invocation<br />
& Execution<br />
Maintain &<br />
Analyze<br />
Report &<br />
Notify<br />
Process New<br />
M/C C<br />
Record<br />
Request<br />
Process New<br />
M/C Record<br />
Transaction Request<br />
Request<br />
D initiated customer<br />
account<br />
C<br />
C<br />
C<br />
M/C<br />
D<br />
D<br />
D<br />
D<br />
D<br />
C<br />
C<br />
C<br />
C<br />
C<br />
Check for<br />
possible<br />
duplicates<br />
Process<br />
Deposit<br />
Request<br />
Process<br />
Withdrawal<br />
Request<br />
Process<br />
Transfer<br />
Request<br />
Debit the<br />
account<br />
Transfer<br />
payment<br />
Calculate<br />
daily interest<br />
Calculate and<br />
apply fees<br />
Execute<br />
Standing<br />
Orders<br />
Maintain<br />
account tax<br />
position<br />
Query<br />
Customer<br />
Account<br />
Read<br />
Customer<br />
Account<br />
Get Customer<br />
Account<br />
Report<br />
Notify<br />
Account<br />
Update<br />
The primary activity<br />
setting up a new record<br />
Arrange Hand for the Off set-up of a<br />
supporting customer<br />
account for the facility<br />
Check history to see if a<br />
similar application has<br />
been processed/rejected<br />
Capture and verify a<br />
deposit request<br />
Capture and verify a<br />
withdrawal request<br />
Capture and verify a<br />
payment request<br />
Check and extract amount<br />
from the balance<br />
Make an inter-account<br />
transfer<br />
Get the account activity<br />
and calculate and apply<br />
end of day interest<br />
Determine and apply fees<br />
to the current account<br />
Make payments<br />
corresponding to<br />
standing orders<br />
Update the tax<br />
accumulated positions for<br />
the account<br />
Identify a customer<br />
account matching given<br />
details<br />
Assemble and respond to<br />
a read account request<br />
Assemble a report<br />
covering many customer<br />
accounts<br />
Notify subscribers on the<br />
event of an account<br />
change<br />
Delegated<br />
Service<br />
Domain<br />
NA<br />
NA<br />
Customer<br />
Account<br />
NA<br />
NA<br />
NA<br />
NA<br />
Customer<br />
Account<br />
Payment<br />
Execution<br />
Customer<br />
Account<br />
Customer<br />
Account<br />
Payment<br />
Execution<br />
NA<br />
NA<br />
NA<br />
NA<br />
NA<br />
Generic Object<br />
Primary business subject<br />
Delegated Service<br />
Description<br />
NA<br />
NA<br />
Set up a new account<br />
NA<br />
NA<br />
NA<br />
NA<br />
Make a withdrawal<br />
Make a transfer<br />
Get account statement for<br />
the day<br />
Post fees to the account<br />
Process Payments for<br />
Standing Orders<br />
NA<br />
NA<br />
NA<br />
NA<br />
NA<br />
Delegated<br />
Service<br />
Operation<br />
NA<br />
NA<br />
Create<br />
customer<br />
account<br />
NA<br />
NA<br />
NA<br />
NA<br />
Withdrawal<br />
to account<br />
Payment<br />
request<br />
Report on<br />
account<br />
Post<br />
charges<br />
Payment<br />
execution<br />
NA<br />
NA<br />
NA<br />
NA<br />
NA<br />
Service<br />
Operation<br />
Name<br />
Create Focus<br />
Object<br />
Create Focus<br />
Object<br />
Process<br />
Deposit<br />
Process<br />
Payment<br />
Process<br />
Transfer<br />
Query<br />
Account<br />
Service Operation<br />
Description<br />
A service used to<br />
set up a new<br />
instance<br />
A service used to<br />
set up a new<br />
instance<br />
A service used to<br />
make a deposit to<br />
the account<br />
A service used to<br />
make a payment<br />
from the account<br />
A service used to<br />
make a transfer<br />
from the account<br />
A service used to<br />
identify/query a<br />
customer account<br />
Object Qualifier(s)<br />
Reflects the life-cycle<br />
Property<br />
Object<br />
Qualifier(s) Action Property Qualifier<br />
(s)<br />
New Create - -<br />
New Create - -<br />
Execute - -<br />
Execute - -<br />
Execute - -<br />
Query - -<br />
A service used to<br />
Read Account read a customer<br />
Read - -<br />
account<br />
Read Account<br />
Report<br />
A service to read a<br />
report covering<br />
customer accounts<br />
Read - -<br />
Focus Object<br />
The focus object<br />
Report<br />
Age<br />
Ca ler ID<br />
Date<br />
Active<br />
A dre s<br />
ID<br />
Report<br />
Age<br />
Ca ler ID<br />
Date<br />
Active<br />
A dre s<br />
ID<br />
Reference<br />
ID<br />
Report<br />
Age<br />
Ca ler ID<br />
Date<br />
Active<br />
A dre s<br />
ID<br />
Report<br />
Age<br />
Ca ler ID<br />
Date<br />
Active<br />
A dre s<br />
ID<br />
ID<br />
ID<br />
ID<br />
ID<br />
ID<br />
View<br />
Analysis<br />
Se sion<br />
Control<br />
Status<br />
Depiction<br />
Identifiers<br />
View<br />
Analysis<br />
Se sion<br />
Control<br />
Status<br />
Depiction<br />
Identifiers<br />
Input Parameters<br />
Amount Amount Amount<br />
Reference Object(s )<br />
Reference Objects<br />
Reference Reference<br />
ID ID<br />
ID<br />
ID<br />
ID<br />
ID<br />
Output Parameters<br />
Result<br />
Result<br />
Result<br />
URL<br />
Precondi<br />
tions<br />
Postcondi<br />
tions<br />
- -<br />
- -<br />
- -<br />
- -<br />
- -<br />
- -<br />
- -<br />
- -<br />
URL<br />
URL<br />
URL<br />
URL<br />
URL<br />
URL<br />
URL<br />
URL<br />
URL<br />
Service Landscape 2.0 Webinar<br />
The core design structure, the <strong>BIAN</strong> Service Domain, has a number of defining design<br />
properties<br />
Big picture properties<br />
<br />
<br />
<br />
<br />
Is a service center (business<br />
capability)<br />
Is a unit combining people,<br />
procedures and systems<br />
Has an associated responsible party<br />
Can be outsourced/in-sourced (if<br />
services can be supported)<br />
Technical properties<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
<br />
A unique business purpose<br />
It is elemental<br />
Collectively comprehensive<br />
Has a ‘Focus Object’<br />
Full Life-Cycle support<br />
Single or Multiple Instances<br />
Short or Long Life-Span<br />
Service Based<br />
Service Landscape<br />
Business Scenarios<br />
Scenario: The customer makes a transfer payment from their current account to a savings account<br />
≅<br />
Business Scenario - details<br />
Service Domain<br />
Mechanics<br />
Full<br />
Lifecycle<br />
Instances<br />
Local State<br />
Service Domain Template with<br />
Standard Semantic Service Operations<br />
The Periodic Table of<br />
Elements<br />
Offered<br />
Services<br />
Consumed<br />
Services<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
HTML View of the Service Landscape<br />
19<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
HTML View of a Business Scenario<br />
Scenario: The customer makes a transfer payment from their current account to a savings account<br />
Current<br />
Customer<br />
Product<br />
Cash<br />
Payments<br />
Deposit<br />
Fraud<br />
Correspon-<br />
Account<br />
Agreement<br />
Design<br />
Account<br />
Record<br />
Execution<br />
Account<br />
Detection<br />
dence<br />
Capture transfer<br />
Customer initiates<br />
request details<br />
payment transfer (from<br />
Is transfer to facility<br />
any channel)<br />
allowed?<br />
Provide facility<br />
The target facility is<br />
payment rules<br />
checked for any payment<br />
Check current<br />
balance<br />
restrictions/rules<br />
Provide current a/c<br />
(minimum/maximum)<br />
statement<br />
Check transfer terms<br />
The current account<br />
Provide facility<br />
balance is then checked<br />
details and terms<br />
Charge service fee<br />
Funds are available so<br />
Post charge to<br />
the transfer fee is levied<br />
current a/c<br />
to the customer and profit<br />
Book service charge<br />
posted<br />
Post fee to P&L a/c<br />
The transfer initiated with<br />
Initiate transfer<br />
a payment transaction<br />
Capture payment &<br />
mechanism (inter a/c)<br />
The appropriate payment<br />
channel is selected and<br />
Invoke fraud/AML<br />
test<br />
the transaction tested for<br />
Execute fraud/AML<br />
transfer test<br />
fraud/AML purposes<br />
Debit customer a/c<br />
The customer current<br />
Process debit<br />
Credit customer<br />
account is debited and<br />
Post transfer debit to<br />
savings a/c<br />
current a/c<br />
the saving deposit<br />
Process credit<br />
account credited<br />
Post transfer credit<br />
to deposit a/c<br />
A transaction notification<br />
Initiate notification<br />
message is generated for<br />
Generate transfer<br />
notification message<br />
the customer<br />
In PowerPoint Prior to 2.0<br />
20<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
HTML View of a Service Domain ‘Overview’<br />
21<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
ID<br />
Report<br />
Age<br />
Ca ler ID<br />
Date<br />
Active<br />
Address<br />
ID<br />
Report<br />
Age<br />
Ca ler ID<br />
Date<br />
Active<br />
Address<br />
ID<br />
ID<br />
ID<br />
ID<br />
Reference<br />
ID<br />
ID<br />
ID<br />
View<br />
Analysis<br />
Session<br />
Control<br />
Status<br />
Depiction<br />
Identifiers<br />
View<br />
Analysis<br />
Session<br />
Control<br />
Status<br />
Depiction<br />
Identifiers<br />
Address<br />
Active<br />
Date<br />
Amount<br />
Amount<br />
Amount<br />
Ca ler ID<br />
Age<br />
Report<br />
ID<br />
ID<br />
ID<br />
ID<br />
ID<br />
Reference Reference<br />
ID ID<br />
Address<br />
Active<br />
Date<br />
Result<br />
Result<br />
Result<br />
Ca ler ID<br />
Age<br />
Report<br />
URL<br />
URL<br />
URL<br />
URL<br />
URL<br />
URL<br />
URL<br />
URL<br />
URL<br />
Service Landscape 2.0 Webinar<br />
HTML View of a Service Domain’s service operations<br />
1. First Select the Service Domain<br />
2. Service operations are grouped in ‘Responsibility Categories’<br />
3. Select the Service Operation and parameter details<br />
Select Service<br />
Domain<br />
Select<br />
Responsibility<br />
Category<br />
Select Service<br />
Operation<br />
& Service Detail<br />
Service Domain Name<br />
Description<br />
An outline of the business role taken from the V1.5 definition, expanded as necessary<br />
Pattern<br />
Functional pattern<br />
Responsibility<br />
Category<br />
Initialize &<br />
Register<br />
Invocation<br />
& Execution<br />
Maintain &<br />
Analyze<br />
Report &<br />
Notify<br />
Capability/<br />
Delegation<br />
M/C C<br />
M/C<br />
D<br />
C<br />
C<br />
C<br />
M/C<br />
D<br />
D<br />
D<br />
D<br />
D<br />
C<br />
C<br />
C<br />
C<br />
C<br />
Responsibility<br />
Name<br />
Process New<br />
Record<br />
Request<br />
Process New<br />
Record<br />
Request<br />
Request<br />
customer<br />
account<br />
Check for<br />
possible<br />
duplicates<br />
Process<br />
Deposit<br />
Request<br />
Process<br />
Withdrawal<br />
Request<br />
Process<br />
Transfer<br />
Request<br />
Debit the<br />
account<br />
Transfer<br />
payment<br />
Calculate<br />
daily interest<br />
Calculate and<br />
apply fees<br />
Execute<br />
Standing<br />
Orders<br />
Maintain<br />
account tax<br />
position<br />
Query<br />
Customer<br />
Account<br />
Read<br />
Customer<br />
Account<br />
Get Customer<br />
Account<br />
Report<br />
Notify<br />
Account<br />
Update<br />
Responsibility Description<br />
The primary activity<br />
setting up a new record<br />
The primary activity<br />
setting up a new record<br />
Arrange for the set-up of a<br />
supporting customer<br />
account for the facility<br />
Check history to see if a<br />
similar application has<br />
been processed/rejected<br />
Capture and verify a<br />
deposit request<br />
Capture and verify a<br />
withdrawal request<br />
Capture and verify a<br />
payment request<br />
Check and extract amount<br />
from the balance<br />
Make an inter-account<br />
transfer<br />
Get the account activity<br />
and calculate and apply<br />
end of day interest<br />
Determine and apply fees<br />
to the current account<br />
Make payments<br />
corresponding to<br />
standing orders<br />
Update the tax<br />
accumulated positions for<br />
the account<br />
Identify a customer<br />
account matching given<br />
details<br />
Assemble and respond to<br />
a read account request<br />
Assemble a report<br />
covering many customer<br />
accounts<br />
Notify subscribers on the<br />
event of an account<br />
change<br />
Delegated<br />
Service<br />
Domain<br />
NA<br />
NA<br />
Customer<br />
Account<br />
NA<br />
NA<br />
NA<br />
NA<br />
Customer<br />
Account<br />
Payment<br />
Execution<br />
Customer<br />
Account<br />
Customer<br />
Account<br />
Payment<br />
Execution<br />
NA<br />
NA<br />
NA<br />
NA<br />
NA<br />
Generic Object<br />
Primary business subject<br />
Delegated Service<br />
Description<br />
NA<br />
NA<br />
Set up a new account<br />
NA<br />
NA<br />
NA<br />
NA<br />
Make a withdrawal<br />
Make a transfer<br />
Get account statement for<br />
the day<br />
Post fees to the account<br />
Process Payments for<br />
Standing Orders<br />
NA<br />
NA<br />
NA<br />
NA<br />
NA<br />
Delegated<br />
Service<br />
Operation<br />
NA<br />
NA<br />
Create<br />
customer<br />
account<br />
NA<br />
NA<br />
NA<br />
NA<br />
Withdrawal<br />
to account<br />
Payment<br />
request<br />
Report on<br />
account<br />
Post<br />
charges<br />
Payment<br />
execution<br />
NA<br />
NA<br />
NA<br />
NA<br />
NA<br />
Service<br />
Operation<br />
Name<br />
Create Focus<br />
Object<br />
Create Focus<br />
Object<br />
Process<br />
Deposit<br />
Process<br />
Payment<br />
Process<br />
Transfer<br />
Service Operation<br />
Description<br />
A service used to<br />
set up a new<br />
instance<br />
A service used to<br />
set up a new<br />
instance<br />
A service used to<br />
make a deposit to<br />
the account<br />
A service used to<br />
make a payment<br />
from the account<br />
A service used to<br />
make a transfer<br />
from the account<br />
Object Qualifier(s)<br />
Reflects the life-cycle<br />
Property<br />
Object<br />
Qualifier(s) Action Property Qualifier<br />
(s)<br />
New Create - -<br />
New Create - -<br />
Execute - -<br />
Execute - -<br />
Execute - -<br />
A service used to<br />
Query<br />
Account<br />
identify/query a<br />
Query - -<br />
customer account<br />
A service used to<br />
Read Account read a customer<br />
Read - -<br />
account<br />
A service to read a<br />
Read Account<br />
report covering<br />
Read - -<br />
Report<br />
customer accounts<br />
In Excel Prior to<br />
2.0<br />
Focus Object<br />
The focus object<br />
Input Parameters<br />
Reference Object(s)<br />
Reference Objects<br />
Output Parameters<br />
URL<br />
Precondi<br />
tions<br />
Postcondi<br />
tions<br />
- -<br />
- -<br />
- -<br />
- -<br />
- -<br />
- -<br />
- -<br />
- -<br />
22<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
A comprehensive design combines an understanding of the static and dynamic elements<br />
BUILDING<br />
ARCHITECTURE<br />
Town Planning<br />
Ensuring the types of<br />
buildings and city<br />
infrastructure is in place<br />
Route Planning<br />
Ensuring the journey’s<br />
made/’days in the life’ of the<br />
inhabitants are supported<br />
BUSINESS<br />
ARCHITECTURE<br />
Capability/Resource Planning<br />
Ensuring the assets are<br />
available and deployed<br />
across the business<br />
✗<br />
Process Optimization<br />
Ensuring key processes are<br />
optimised for efficient and<br />
effective execution<br />
Problems occur when route/process designs are developed reactively without the<br />
organizing framework of a “town plan”…<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
Without a ‘town plan’ to govern the city layout, building are added as and when needed<br />
resulting in a cluttered construction<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
<strong>BIAN</strong>’s goal is to improve A2A interoperability by defining standard service operations.<br />
The <strong>BIAN</strong> model view of business may also be a way to identify and eliminate<br />
fragmentation in the application portfolio…<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
For a process view the monthly credit card billing cycle treated as a sequence of actions<br />
that are broken down until the steps are fine grained enough for coding<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
The same business activity is modeled as a conventional process and using service<br />
centered structures as an example<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
The elemental building block is the <strong>BIAN</strong> Service Domain<br />
Run daily 30<br />
day due card<br />
extract<br />
Filter any<br />
cards in<br />
suspense<br />
Identify<br />
customer<br />
account #<br />
Get account<br />
activity history<br />
(30 days)<br />
Calculate<br />
minimum<br />
payment<br />
Get billing<br />
address &<br />
details<br />
Print<br />
billing<br />
invoice<br />
Check for<br />
payments<br />
received<br />
Card<br />
Processing<br />
Get billing<br />
address &<br />
details<br />
Customer<br />
Contract<br />
Get account<br />
activity history<br />
(30 days)<br />
Post<br />
payment to<br />
account<br />
Update<br />
account<br />
status<br />
Check for<br />
payments<br />
received<br />
Customer<br />
Accounts<br />
Print<br />
billing<br />
invoice<br />
Add sales &<br />
marketing<br />
materials<br />
Stuff and<br />
send out<br />
letters<br />
Receive<br />
inbound<br />
payment<br />
Post<br />
payment to<br />
account<br />
Customer<br />
Correspondence<br />
Payment<br />
Transaction<br />
Customer<br />
Correspondence<br />
Card<br />
Processing<br />
Customer<br />
Contract<br />
Customer<br />
Accounts<br />
Payment<br />
Transaction<br />
<strong>BIAN</strong> Service<br />
Domain<br />
Big picture properties<br />
<br />
<br />
<br />
<br />
Is a service center (business<br />
capability)<br />
Is a unit combining people,<br />
procedures and systems<br />
Has an associated responsible<br />
party (users)<br />
Can be outsourced/in-sourced (if all<br />
services can be supported)<br />
Full<br />
Lifecycle<br />
Instances<br />
Local State<br />
Offered<br />
Services<br />
Consumed<br />
Services<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
Different member organizations have indicated different uses and intended uses of the<br />
<strong>BIAN</strong> standards. At the highest level this divides between targeted ‘point’ solutions, and<br />
broader enterprise or division wide uses:<br />
Targeted<br />
Assessing/implementing point solutions<br />
Product Launch<br />
Core system repurposing<br />
Vendor solution alignment<br />
Enterprise<br />
Application portfolio rationalization<br />
Mergers & acquisitions<br />
Investment planning<br />
Outsourcing/insourcing<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
Targeted Solutions: Service Domain designs can be interpreted for many different<br />
situations to develop the far more detailed underlying software designs<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Party Data Management<br />
Party Profile<br />
Credit Agency Service Agmt<br />
Syndicate Management<br />
Correspondent Bank Rel Mgmt<br />
Correspondent Bank Data Mgmt<br />
Sub Custodian Agreement<br />
Product Service Agency<br />
Product Broker Agreement<br />
Contractor/Supplier Agreement<br />
Market Feed Administration<br />
Market Feed Operation<br />
Market Information Mgmt<br />
Financial Market Analysis<br />
Financial Market Research<br />
Quantitative Analysis<br />
Market Data Dissemination Adm<br />
Market Data Dissemination Ops<br />
Financial Instrument Maint.<br />
Counterparty Administration<br />
Credit Agency Service Ops<br />
Reference/Directory Mgmt<br />
Location Data Management<br />
Product Design<br />
Product Combination<br />
Product Deployment<br />
Product Training<br />
Product Quality Assurance<br />
Product Pricing Facility<br />
Branch Location Management<br />
Call Center Management<br />
Branch Network Mgmt<br />
E-Branch Management<br />
PBX Management<br />
ATM Network Management<br />
Call Center Operations<br />
Branch Location Operations<br />
E-Branch Operations<br />
PBX Operations<br />
ATM Network Operations<br />
Branch Currency Management<br />
Branch Currency Distribution<br />
Product Inventory Item Mgmt<br />
Product Inventory Distribution<br />
Authentication<br />
Authorization<br />
Servicing Position<br />
Servicing Event History<br />
Servicing Activity Analysis<br />
Contact Routing<br />
Contact Dialogue<br />
Interactive Help<br />
Business Development Policies<br />
Business Development<br />
Brand Management<br />
Advertising<br />
Promotional Events<br />
Prospect Campaign Mgmt<br />
Prospect Campaign Design<br />
Customer Campaign Mgmt<br />
Customer Campaign Design<br />
Customer Surveys<br />
Prospect Campaign Execution<br />
Prospect Management<br />
Customer Campaign Execution<br />
Offer Management<br />
Sales Planning<br />
Underwriting<br />
Commission Agreement<br />
Commission Transaction<br />
Product Matching<br />
Product Expert Sales Support<br />
Customer Relationship Mgmt<br />
Customer Agreement<br />
Customer Product Coverage<br />
Customer Behavioral Insights<br />
Customer Credit Rating<br />
Account Recovery<br />
Customer Event History<br />
Servicing Issue<br />
Case Management<br />
Case Resolution Analysis<br />
Customer Case<br />
Card Case<br />
Customer Order<br />
Payment Order<br />
Secured Loans<br />
Unsecured Loans<br />
Consumer Finance<br />
Current Account<br />
Deposit Account<br />
Card Facility<br />
Card Authorization<br />
Card Capture<br />
Card Billing & Payments<br />
Merchant Relations<br />
Trust Services<br />
Remittance Services<br />
Currency Exchange<br />
Bank Drafts & T Checks<br />
Brokered Product<br />
Consumer Investments<br />
Payments Execution<br />
Financial Message Gateway<br />
Correspondent Bank Fulfillment<br />
Cheque Processing<br />
Cash/Currency Inventory<br />
Collateral Management<br />
Collateral Asset Administration<br />
Collections<br />
Investment Portfolio Planning<br />
Investment Portfolio Analysis<br />
Investment Portfolio Mgmt<br />
eTrading<br />
Trading Book Oversight<br />
Dealer Workbench<br />
Market Making<br />
Assisted Trading<br />
Program Trading<br />
Market Trading<br />
Market Order<br />
Mutual Fund Administration<br />
Hedge Fund Administration<br />
Unit Trust Administration<br />
Order Allocation<br />
Clearing & Settlement<br />
Securities Fails Processing<br />
Trade/Price Reporting<br />
Custody Administration<br />
Customer Entitlement Admin.<br />
Financial Instrument Valuation<br />
Cash Accounting<br />
Reward Points Account<br />
Accounts Receivable<br />
Account Reconciliation<br />
Counterparty Risk<br />
Position Management<br />
Fraud Detection<br />
Transaction Engine<br />
Letter of Credit<br />
Bank Guarantee<br />
Trade Finance Services<br />
Credit Management<br />
Corporate Credit Facility<br />
Corporate Loan<br />
Syndicated Loan<br />
Cash Mgmt & Account Svs<br />
Direct Debit Mandate Mgmt<br />
Direct Debit Fulfillment<br />
Cheque Lock Box<br />
Corporate Finance Services<br />
M&A Advisory Services<br />
Corporate Tax Advisory Svs<br />
Public Offering<br />
Private Placement<br />
Card Issuance<br />
Disbursement<br />
Open Item Management<br />
Dunning<br />
Billing Services<br />
Rewards Points Administration<br />
Consolidated Customer Activity<br />
Treasury Management<br />
Treasury Administration<br />
Asset Securitization<br />
Factoring<br />
Asset & Liability Management<br />
Bank Portfolio Analysis<br />
Bank Portfolio Administration<br />
Stock Lending/Repos<br />
Market Risk Models<br />
Financial Inst.Valuation Models<br />
Gap Analysis<br />
Credit Risk Models<br />
Liquidity Risk Models<br />
Economic Capital<br />
Business Risk Models<br />
Customer Behavior Models<br />
Fraud Models<br />
Credit/Margin Policies<br />
Production Risk Models<br />
Operational Risk Models<br />
Segment Plan<br />
Product Portfolio<br />
Customer Portfolio<br />
Branch Portfolio<br />
Channel Portfolio<br />
Competitor Analysis<br />
Market Research<br />
Market Analysis<br />
Guideline Compliance<br />
Regulatory Compliance<br />
Compliance Checks<br />
Compliance Reporting<br />
Fraud/AML Resolution<br />
Financial Accounting<br />
IT Policies & Plan<br />
IT Arch Stds & Guidelines<br />
Systems Administration<br />
Development Environment<br />
System Development<br />
Production Release<br />
System Deployment<br />
Systems Operations<br />
Platform Operations<br />
Systems Help Desk<br />
Systems Assurance<br />
Internal Network Operations<br />
Legal Assurance<br />
Internal Audit<br />
Security Services<br />
Security Assurance<br />
Supplier Management<br />
Procurement<br />
Company Billing & Payments<br />
Fixed Asset Register<br />
Property Portfolio<br />
Site Operations<br />
Site Administration<br />
Equipment Administration<br />
Equipment Maintenance<br />
Utilities Administration<br />
Building Maintenance<br />
Organizational Model<br />
Business Unit Budget<br />
Business Unit Financial Analysis<br />
Business Unit Financial Ops<br />
Business Unit Accounting<br />
Business Unit Management<br />
Business Unit Operations<br />
Financial Statements<br />
Financial Control<br />
Financial Compliance Resolution<br />
Tax Administration<br />
HR Policies & Plan<br />
Employee Assignment<br />
Employee Record<br />
Employee/Contractor Contract<br />
Employee Certification<br />
Employee Assessment<br />
Employee Payroll & Incentives<br />
Travel & Expenses<br />
Employee Access Profile<br />
Employee Benefits<br />
Workforce Training<br />
Recruitment<br />
Management Manual<br />
Intellectual Property Portfolio<br />
Knowledge Exchange<br />
Corporate Communications<br />
Corporate Alliance/Stakeholder<br />
Corporate Relationship<br />
Regulatory & Legal Authority<br />
Investor Relations<br />
Corporate Strategy<br />
Corporate Policies<br />
Product & Service Policies<br />
Business Architecture<br />
Continuity Planning<br />
Document Services<br />
Archive Services<br />
Correspondence<br />
Service Landscape 2.0 Webinar<br />
For an Enterprise Assessment: the Service Landscape is used to develop a specific<br />
business blueprint of the enterprise:<br />
The <strong>BIAN</strong> Service Landscape V2.0<br />
Risk &<br />
Operations & Execution<br />
Reference Data Sales & Service Business Support<br />
Compliance<br />
Party<br />
External Agency<br />
Market Data<br />
Product Management<br />
Channel Specific<br />
Cross Channel<br />
Marketing<br />
Sales<br />
Customer Mgmt<br />
Servicing<br />
Consumer Products<br />
Consumer Loans &<br />
Deposits<br />
Cards<br />
Consumer Services<br />
Investment<br />
Management<br />
Wholesale Trading<br />
Market Operations<br />
Cross Product Operations<br />
Trade Finance<br />
Corporate Banking<br />
Products<br />
Payments Account Management Operational Services<br />
Collateral<br />
Administration<br />
Financial Markets<br />
Corporate Products<br />
Corporate Financing<br />
& Advisory Services<br />
Bank Portfolio &<br />
Treasury<br />
Business Planning<br />
Regulations &<br />
Compliance<br />
Non IT and HR<br />
Enterprise Services<br />
An selection of Service<br />
Domains is first made for<br />
a particular type of<br />
Financial Services<br />
operation<br />
Models<br />
IT Management<br />
Buildings, Equipment<br />
and Facilities<br />
Business Command<br />
& Control<br />
Finance<br />
Human Resource<br />
Management<br />
Knowledge & IP<br />
Management<br />
Corporate Relations<br />
Business Direction<br />
Document Mgmt &<br />
Archive<br />
Service Domains are<br />
repeated & specialized<br />
for different logical<br />
requirements such as:<br />
Product/Customer<br />
Segmentation<br />
Channel Variations<br />
Product Hierarchies<br />
Capabilities are duplicated for the<br />
physical geographic distribution<br />
and command and control (legal<br />
entity) arrangements<br />
Organizational Structure<br />
Centralized Capabilities<br />
Regional Capabilities<br />
Local Logical Specializations<br />
CENTRAL<br />
OPERATIONS<br />
Regional<br />
Variations<br />
Business Blueprint<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Enterprise Function<br />
Enterprise Function<br />
Service Landscape 2.0 Webinar<br />
The Enterprise Blueprint can then be used as a framework for many different types of<br />
assessment – Made Easier with UML Data Repository Tool!<br />
Enterprise Divisional Model with Different Attribution Types<br />
Regional Operations<br />
Product<br />
Central Executive<br />
Central Operations<br />
CRM<br />
Resource<br />
Mapping<br />
Regional Operations<br />
Product<br />
CRM<br />
Feature<br />
Classification<br />
Performance<br />
Measures<br />
Exiting capabilities can be<br />
mapped and assessed:<br />
application coverage<br />
(physical distribution)<br />
staffing levels<br />
finances<br />
etc…<br />
Properties associated and<br />
management decisions<br />
supported:<br />
goals/objectives<br />
competitive differentiation<br />
centralize/decentralize<br />
in-source/outsource<br />
etc…<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
Agenda<br />
• <strong>BIAN</strong> Introduction<br />
• Service Landscape 2.0<br />
• <strong>BIAN</strong> The Organization<br />
• How to Become a Member?<br />
33<br />
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Service Landscape 2.0 Webinar<br />
The <strong>BIAN</strong> Organization<br />
34<br />
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Service Landscape 2.0 Webinar<br />
<strong>BIAN</strong> Board of Directors<br />
Steve Van Wyk (Chairman)<br />
Executive Vice President, Head of<br />
Operations and Technology,<br />
PNC Financial Services Group, Inc.<br />
David Hamilton<br />
Banking segment president<br />
SunGard Financial Systems<br />
David Vander<br />
General Manager of Services APAC,<br />
Microsoft Corp.<br />
Chae An<br />
Vice President Financial Services Solutions<br />
IBM Software Group<br />
DonTrotta<br />
Global Head of Banking Industry Development ,<br />
SAP AG<br />
35<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
Agenda<br />
• <strong>BIAN</strong> Introduction<br />
• Service Landscape 2.0<br />
• <strong>BIAN</strong> The Organization<br />
• How to Become a Member?<br />
36<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
<strong>BIAN</strong>’s Internal Wiki and Official Homepage<br />
37<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
Intellectual Property and Membership Fees<br />
Intellectual Property<br />
• <strong>BIAN</strong> Intellectual property policy<br />
• WG membership triggers IPR Policy<br />
• Members surrender IP on contributions<br />
to WG’s<br />
• Members warrant that all WG<br />
contributions are their IPR<br />
• <strong>BIAN</strong> deliverables are royalty free<br />
Fees (annual membership)<br />
Software / Tech vendors / Integrators<br />
• (250 employees or more)<br />
• EUR 30.000,-<br />
Banks / FI’s that are not vendors<br />
• EUR 20.000,-<br />
Software / Tech vendors / Integrators<br />
• (less than 250 employees)<br />
• EUR 10.000,-<br />
Visit www.bian.org<br />
38<br />
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Service Landscape 2.0 Webinar<br />
Model for Gradually Increased Engagement in <strong>BIAN</strong><br />
Engagement Level 1: Membership and Limited Engagement<br />
• Member contributing membership fee to support funding of third party<br />
resources<br />
• Access to <strong>BIAN</strong> internal wiki, including work in progress (e.g. documents<br />
currently under review)<br />
• Engagement limited to participation in physical <strong>BIAN</strong> Core Team Meetings<br />
• Next event: March 12 - 15, London, UK<br />
Engagement Level 2: Participation in (virtual) Reviews<br />
• See above – in addition:<br />
• Participation in Document reviews – Contribution to Quality Assurance<br />
• Virtual or physical review sessions with other subject matter experts<br />
• Recently finalized documents prior to final approval and publication<br />
• See above – in addition:<br />
Engagement Level 3: Active Contribution<br />
• Active engagement in 1 Service Definition Working Group / 1 Architecture<br />
Working, for example:<br />
• Service Definition Group: WG Business Partner or Lending<br />
• Architecture: Service Landscape (alternatively: Architecture Framework and<br />
Foundation)<br />
• Financial and Marketing<br />
Support<br />
• Network<br />
• 6-9 PDs*) per member<br />
representative per year<br />
• Guidance through<br />
Participation in Reviews<br />
• In addition approx. 2<br />
• PDs*) per expert review:<br />
Prep., guidelines, review)<br />
• Active engagement in<br />
area relevant to<br />
Member<br />
• In addition approx. 20<br />
• PDs*) per working group per<br />
year (mainly virtual<br />
collaboration)<br />
• *) PDs = Person Days<br />
39<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
Service Landscape 2.0 Webinar<br />
Questions?<br />
40<br />
Copyright <strong>BIAN</strong> 2013 | Banking Industry Architecture Network
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