rutstein retirement sends shock waves throughout the commissioned

PHS Officers and Civil Service Employees Working
Together in Quality Management at FCC Butner, NC
Quality Management Dept at FCC
Butner – (L to R): Cheryl Daniel, LPN,
HSS, CAPT Gracie Bumpass-Gentry,
RN, MPA, Susan Tuck, HSS and LCDR
Yvonne Lassiter Murphy, RN, MHA
Chances are you’ve seen several
staff members in your areas looking
through charts. These ladies are
Health Systems Specialist in the Quality
Management Department at FCC
Butner. The department is headed by
CAPT Gracie Bumpass-Gentry, MPA,
RN, and Chief of Quality Management.
CAPT Bumpass-Gentry has the overall
responsibility of ensuring the quality
of care across the complex is appropriately
and continuously maintained.
This must be done in order for us to
keep our esteemed Joint Commission
Accreditation.
Quality Management staff includes:
Susan Tuck, Cheryl Daniel, LPN
and LCDR Yvonne Lassiter Murphy,
MHA, RN.
Auditing charts is just one of the tasks
assigned to the QM staff members.
They do so much more to improve the
overall performance at FCC Butner.
The primary methodology utilized to
improve performance is the PDCA approach
(Plan, Do, Check, Act). Planning
includes studying a process, deciding
what could improve it, and identifying
data to collect. Doing includes carrying
out that plan. Checking includes evaluating
the results of the data, and acting
includes fully implementing the plan if
applicable.
Another task assigned to the QM department
is analyzing or investigating
Sentinel Events. A Sentinel Event is an
event which has resulted in an unanticipated
death, rape, hemolytic transfusion
reaction involving administration
of blood, surgery on the wrong patient
or wrong body part, and suicide of a
patient in a setting where he receives
24 hour care.
National Performance Measures are
also monitored and reported to Central
Office biannually. The measures
monitored are the management of: hypertension,
lipid levels (LDL), diabetes
(Hbg A1C), HIV/RNA levels, completion
of Isoniazid treatment, and asthma
related hospitalizations or mortalities.
FCC Butner is one of the primary
Medical Referral Centers for the Bureau
of Prisons. We are the Center for excellence
in Diabetes, Rehabilitation Services,
and Oncology. Due to the Oncology
mission, all Federal inmates requiring
extensive medical care for the progression
of their cancer are sent to FCC
Butner. In 2009, 84 of the 141 deaths
at FCC Butner were cancer related.
The Quality Management Department
assists in Mortality Reviews. These
reviews establish a multilevel system of
reporting and reviewing every inmate
death. Once finalized locally, it’s sent to
Central Office for review.
We enjoy our jobs immensely, and look
forward to working with all staff at
FCC Butner to continuously improve
the quality of care and maintaining our
Joint Commission Accreditation.
Submitted By LCDR Yvonne Lassiter
Murphy, Program Management Officer
Federal Bureau of Prisons in Butner, NC
Recognition Ceremony for
the 1st Three RADM Jerrold
M. Michael Fellows
On Friday, October 1, 2010, the PHS Commissioned
Officers Foundation joined in on the recognition ceremony
for the graduation of the first three RADM Jerrold
M. Michael Fellows from the University of Maryland
School of Public Health. They received a Graduate
Certificate in Global Health.
(L to R) RADM Dushanka Kleinman, (Ret.), Associate Dean;
RADM Jerrold M. Michael, (Ret.), COF Board Member; Brian
McSheffrey, COF Development Director; LT QuynhNhu
Nguyen, Graduate Certificate Recipient; LT Allen Magtibay,
Current Michael Fellow; LCDR Jill Hammond, Graduate
Certificate Recipient; CAPT Bruce Chelikowsky, (Ret.),
COF Board Member. Not pictured: LCDR Varsha Savalia,
Graduate Certificate Recipient; LT Kristen Hardin, Current
Michael Fellow
10 commissioned officers association