Pension trustee training - Aviva

Pension trustee training - Aviva Pension trustee training - Aviva

<strong>Pension</strong> <strong>trustee</strong> <strong>training</strong><br />

A guide for <strong>trustee</strong>s of <strong>Aviva</strong> Executive Schemes


This Guide has been produced by <strong>Aviva</strong> Life & <strong>Pension</strong>s Ireland Limited (“<strong>Aviva</strong>”) to assist in fulfilling <strong>trustee</strong> <strong>training</strong><br />

requirements under the <strong>Pension</strong>s Act 1990, as amended, for one-member executive schemes invested with <strong>Aviva</strong>.<br />

This Guide is based on <strong>Aviva</strong>’s understanding of the relevant law, tax and Revenue practice as at November 2011.<br />

Changes in law or practice may occur at any time. Future versions of this Guide will seek to reflect those changes as<br />

and when practicable.<br />

Due care has been taken to ensure that this Guide fulfils its purpose and to ensure the accuracy of the information<br />

it contains. However, <strong>Aviva</strong> does not provide legal or tax advice or accept any responsibility for the Guide being<br />

interpreted by the <strong>Pension</strong>s Board or otherwise as not fulfilling the <strong>trustee</strong> <strong>training</strong> requirements under the <strong>Pension</strong>s<br />

Act. Also the Guide is intended to give general guidance on <strong>trustee</strong>ship and in case of doubt specific input should be<br />

sought from <strong>Aviva</strong> or from professional advisers before making decisions.<br />

© Copyright <strong>Aviva</strong> Life & <strong>Pension</strong>s Ireland Limited, November 2011.


l Trustee Training Guide<br />

Contents<br />

1. The need for <strong>training</strong><br />

2. Understanding pensions<br />

3. Being a <strong>trustee</strong><br />

4. Trustee duties<br />

5. Trustee procedures<br />

6. Investment options<br />

7. Member communication<br />

8. The role of the <strong>Pension</strong>s Board<br />

9. Summary of <strong>trustee</strong> duties and responsibilities<br />

Trustee <strong>training</strong> declaration<br />

1


Trustee Training Guide l<br />

The need for <strong>training</strong><br />

1<br />

This guide is for:<br />

• Individuals who are <strong>trustee</strong>s of an executive scheme invested with <strong>Aviva</strong><br />

of which there will only be one member i.e. the employee for whom the<br />

employer established the scheme.<br />

• Individuals who are directors of a company which is a <strong>trustee</strong> of an<br />

executive scheme invested with <strong>Aviva</strong> of which there will only be one<br />

member i.e. the employee for whom the employer established the<br />

scheme.<br />

• Individuals who may become such a <strong>trustee</strong> or director in the near future.<br />

In most instances, the employer acts as <strong>trustee</strong> under the standard Letter<br />

of Exchange and Rules for an executive scheme invested with <strong>Aviva</strong>.<br />

Therefore for the most part we expect this Guide to be used by directors of<br />

a corporate <strong>trustee</strong>. However for simplicity we refer to you as if you act in<br />

your personal capacity as <strong>trustee</strong>. Where you are a director of a corporate<br />

<strong>trustee</strong>, the <strong>trustee</strong> responsibility falls on the corporate entity, though of<br />

course, a corporate entity can only fulfil its responsibilities through natural<br />

persons, primarily its directors.<br />

<strong>Aviva</strong> Executive Scheme<br />

We refer for convenience hereafter to an executive scheme invested with<br />

<strong>Aviva</strong> as an “<strong>Aviva</strong> Executive Scheme”.<br />

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l Trustee Training Guide<br />

The need for <strong>training</strong><br />

The need for <strong>training</strong><br />

The <strong>Pension</strong>s Act 1990, as amended, (hereafter referred to as ‘the <strong>Pension</strong>s Act’) includes a<br />

requirement for pension scheme <strong>trustee</strong>s to undertake <strong>training</strong>. This requirement is effective<br />

from 1 February 2010.<br />

• New <strong>trustee</strong>s, and new directors of a company acting as a <strong>trustee</strong>, appointed on or after<br />

this date must complete <strong>training</strong> within six months of the date of their appointment and<br />

every two years thereafter.<br />

• Existing pension scheme <strong>trustee</strong>s as at 1 February 2010, and directors of a company acting<br />

as a <strong>trustee</strong> on that date, must complete <strong>training</strong> by 31 January 2012 and every two years<br />

thereafter.<br />

The level of <strong>training</strong> required is not outlined specifically by the legislation. It does state that the<br />

<strong>training</strong> must be that which is deemed “appropriate” to the scheme in question. To assist you,<br />

the <strong>Pension</strong>s Board have introduced an e-learning course for <strong>trustee</strong>s that comprehensively<br />

covers <strong>trustee</strong>ship for all types of pension schemes. This can be found on the <strong>Pension</strong>s Board<br />

website: www.pensionsboard.ie.<br />

<strong>Aviva</strong> has developed this Guide to assist towards fulfilling the <strong>trustee</strong> <strong>training</strong> needs for <strong>Aviva</strong><br />

Executive Schemes. <strong>Pension</strong>s can be a difficult and complex area. Your role as a <strong>trustee</strong> is very<br />

important, therefore it is important that you as <strong>trustee</strong>, gain as much knowledge as you can<br />

in order to fulfil your <strong>trustee</strong> role. When you finish reading the guide, you should sign the<br />

declaration on page 34 and retain it for your records.<br />

As you will see from reading this Guide, there are a number of functions that will be<br />

performed by <strong>Aviva</strong> on your behalf. These areas will be displayed in a yellow box such as<br />

this one.<br />

Please note however that you still have ultimate responsibility for delivery of<br />

these functions.<br />

Additional Information<br />

The <strong>Pension</strong>s Board website, www.pensionsboard.ie also contains a number of helpful<br />

publications including:<br />

• Trustee Handbook (3rd Edition), and<br />

• The booklet “So You’re a <strong>Pension</strong> Scheme Trustee”.<br />

We have highlighted where further information is available from the <strong>Pension</strong>s Board in a<br />

light grey box such as this one.<br />

3


Trustee Training Guide l<br />

Understanding pensions<br />

2<br />

In this section we will cover:<br />

• What is a pension scheme?<br />

• Defined Contribution Scheme<br />

• Are there tax advantages?<br />

• Revenue Approval<br />

• Trust Documents<br />

What is a pension scheme?<br />

Technically, an occupational pension scheme is an arrangement established<br />

under trust by an employer to provide retirement benefits and/ or death<br />

benefits for directors or employees of the employer. In terms of the financial<br />

practicality, a pension scheme is a tax efficient way of saving for retirement.<br />

An individual can, through becoming a member of a pension scheme,<br />

seek to provide a retirement income via personal contributions and any<br />

employer’s contributions.<br />

Defined Contribution Scheme<br />

An <strong>Aviva</strong> Executive Scheme is a “defined contribution” scheme. This means<br />

that there is no defined or guaranteed level of retirement benefit; rather it<br />

is the level of premium (or ‘contribution’) that is defined. The accumulated<br />

value of the fund is used at retirement to provide retirement benefits in<br />

respect of the sole member.<br />

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l Trustee Training Guide<br />

Understanding pensions<br />

Are there tax advantages?<br />

An <strong>Aviva</strong> Executive Scheme is invested in a policy of assurance with <strong>Aviva</strong> where the returns are<br />

linked to <strong>Aviva</strong>’s life assurance funds in much the same way as a regular savings plan. However<br />

pension arrangements have a number of distinct advantages over other savings products. In<br />

summary these are:<br />

• employer contributions are tax deductible for corporation tax purposes;<br />

• the member is entitled to income tax relief on their own contributions (up to certain limits set<br />

out by the Revenue Commissioners);<br />

• the money in the pension plan can grow tax free;<br />

• there is an option to take part of the benefit as an immediate tax-free lump sum.<br />

Revenue approval<br />

The above advantages apply to an <strong>Aviva</strong> Executive Scheme by virtue of it being approved as<br />

an “exempt approved” scheme by the Revenue Commissioners under the Taxes Consolidation<br />

Act, 1997. In order to obtain Revenue approval, the pension scheme has to be established<br />

under irrevocable trust through which the assets of the pension scheme are kept separate from<br />

the assets of the employer. Once established, the scheme must comply with benefit limits,<br />

contribution requirements and other requirements of the Revenue Commissioners. The scheme<br />

is also subject to the general body of law relating to trusts, the specific terms of the trust<br />

documents under which the scheme is established and the <strong>Pension</strong>s Act.<br />

Trust documents<br />

The formal trust documents governing an <strong>Aviva</strong> Executive Scheme are a Letter of Exchange<br />

and Rules. The Letter of Exchange establishing the scheme is incorporated into the <strong>Aviva</strong> policy<br />

application form and is signed by the employer and the employee/member when completing<br />

the application form. The Rules adopted by the Letter of Exchange are, unless a variation was<br />

sought, the standard Rules for an <strong>Aviva</strong> Executive Scheme produced by <strong>Aviva</strong>.<br />

As referred to in a number of places throughout this Guide, the Letter of Exchange and<br />

Rules are your primary reference documents when carrying out your <strong>trustee</strong> duties.<br />

The Rules may vary from scheme to scheme. It is important therefore that you have<br />

regard to the specific Rules of your scheme when making decisions as a <strong>trustee</strong>.<br />

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Trustee Training Guide l<br />

Being a <strong>trustee</strong><br />

3<br />

In<br />

this section, we introduce you to the basic<br />

concepts of <strong>trustee</strong>ship, who can be a <strong>trustee</strong><br />

and if any particular skills are required.<br />

This will cover:<br />

• What is a Trust?<br />

• Who can be a Trustee?<br />

• Do you need investment skills?<br />

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l Trustee Training Guide<br />

Being a <strong>trustee</strong><br />

What is a trust?<br />

A trust is an arrangement under which a person or group of people undertake to hold assets on<br />

behalf of others. The people who hold the assets are the <strong>trustee</strong>s, and they are the legal owners<br />

of the assets. In the case of an <strong>Aviva</strong> Executive Scheme, the <strong>trustee</strong>s hold the assets of the<br />

scheme in trust for the benefit of the sole member of the scheme and their spouse/dependants<br />

(if applicable).<br />

There are four features of trusts to which the <strong>Pension</strong>s Board draw attention in relation to<br />

pension schemes:<br />

1<br />

The scheme funds must be separate from the employer’s business. For example, the<br />

scheme’s bank account should be a separate bank account from the one used for<br />

the employer’s normal business.<br />

2<br />

The Letter of Exchange and Rules set down how the scheme is to be administered and<br />

member’s benefits calculated, which must be in accordance with the <strong>Pension</strong>s Act.<br />

3<br />

Trustees have a duty to act in the best interests of the beneficiaries.<br />

4<br />

The beneficiaries can enforce the trust even though they are not involved in the<br />

creation of the trust. (The <strong>Aviva</strong> Executive Scheme is an exception to the norm in<br />

that the sole member is a party to the document establishing the trust i.e. the Letter<br />

of Exchange.)<br />

Who can be a <strong>trustee</strong>?<br />

For a scheme established by Letter of Exchange the sole <strong>trustee</strong> is usually the employer.<br />

You cannot act as <strong>trustee</strong> if:<br />

››<br />

You are an undischarged bankrupt;<br />

››<br />

You have undischarged obligations under compositions or arrangements made with<br />

creditors;<br />

››<br />

You have ever been convicted of an offence involving dishonesty or fraud<br />

››<br />

You have been banned from becoming involved in the formation of a company for a<br />

period of time.<br />

Also, a company, any of whose directors that are prohibited from acting as <strong>trustee</strong>s based on<br />

the provisions referred to above, cannot act as <strong>trustee</strong>.<br />

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Trustee Training Guide l<br />

Being a <strong>trustee</strong><br />

Do you need investment skills?<br />

As a <strong>trustee</strong> you are not expected to be an expert on investments. However, if you do not have<br />

investment expertise yourself, you should seek the advice from an adviser authorised to give<br />

investment advice. It may be that the insurance intermediary with whom the decision was made<br />

to invest with <strong>Aviva</strong> acts as investment adviser. We deal more fully in later sections of this Guide<br />

with your investment duties.<br />

Information on the investment funds available from <strong>Aviva</strong> (to<br />

which your policy may be linked) will form part of the <strong>Aviva</strong><br />

pre-contract/marketing material provided to you. These funds<br />

may be managed by <strong>Aviva</strong> and a range of third party fund<br />

managers.<br />

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l Trustee Training Booklet<br />

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Trustee Training Guide l<br />

Trustee duties<br />

4<br />

In this section, we will look at the numerous<br />

responsibilities and duties of a <strong>trustee</strong> of an<br />

<strong>Aviva</strong> Executive Scheme in a bit more detail.<br />

Please remember however, you won’t be called<br />

on to exercise all of them at the same time and<br />

<strong>Aviva</strong> are there to support you in a number of<br />

instances.<br />

This will cover:<br />

• Basic Trustee Duty<br />

• Common Law Duties<br />

• <strong>Pension</strong>s Act Duties<br />

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l Trustee Training Guide<br />

Trustee duties<br />

Basic <strong>trustee</strong> duty<br />

The basic obligation is to carry out the terms of the trust according to the law and the trust<br />

documents (Letter of Exchange and Rules in the case of an <strong>Aviva</strong> Executive Scheme) having<br />

regard to the interests of the beneficiaries as a whole. When running the scheme the <strong>trustee</strong><br />

must exercise reasonable care. The test is that the <strong>trustee</strong> would take the precautions that an<br />

ordinary prudent man of business would take in managing similar affairs of his own.<br />

However please note the variation on this in respect of the duty of investment where the Irish<br />

courts have referred to:<br />

“In exercising his discretion, a <strong>trustee</strong> must act honestly and must use as much diligence<br />

as a prudent man of business would exercise in dealing with his own private affairs; in<br />

selecting an investment a <strong>trustee</strong> must take as much care as a prudent man would<br />

take in making an investment for the benefit of persons for whom he felt<br />

morally bound to provide.”*<br />

Common law duties<br />

There are a number of duties imposed on <strong>trustee</strong>s under the general law on trusts developed<br />

through the decisions of the courts. These:<br />

1<br />

Have been given statutory backing (e.g. duty to pay benefits, duty of notification)<br />

under the <strong>Pension</strong>s Act and so are dealt with under the next heading (<strong>Pension</strong>s<br />

Act Duties) and/or;<br />

2<br />

Are dealt with separately (e.g. duty of confidentiality, duty to invest) in Section 5<br />

(Trustee Procedures) and Section 6 (Investment Options).<br />

<strong>Pension</strong>s Act Duties<br />

The <strong>Pension</strong>s Act and Regulations made under the Act impose a number of statutory duties on<br />

<strong>trustee</strong>s. We summarise them below.<br />

To Register the Scheme<br />

This involves registering the scheme with the<br />

<strong>Pension</strong>s Board and payment of the annual fee.<br />

*Source: Stacey v. Branch (1995) 2 ILRM 136.<br />

In practice <strong>Aviva</strong> will make the<br />

arrangements for registration and<br />

payment of the fee on your behalf.<br />

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Trustee Training Guide l<br />

Trustee duties<br />

To Appoint a Registered Administrator<br />

A registered administrator will undertake to perform specified administrative functions on behalf<br />

of the <strong>trustee</strong>. The current duties of registered administrators as outlined under the <strong>Pension</strong>s Act<br />

can be summarised as:<br />

(a) Preparing an annual report for delivery to the <strong>trustee</strong>s within a prescribed timeframe<br />

dovetailing with the obligations of the <strong>trustee</strong>s under the Disclosure Regulations<br />

(b) Preparing and delivering to the <strong>trustee</strong>s an annual<br />

benefit statement for the member.<br />

The registered administrator of your scheme is<br />

<strong>Aviva</strong>, unless you have notified us otherwise.<br />

To Comply with the Disclosure of<br />

Information Requirements<br />

Part V of the <strong>Pension</strong>s Act and Regulations made under the Act require <strong>trustee</strong>s to ensure that<br />

the necessary arrangements are in place for the disclosure to members, prospective members,<br />

their spouses, other scheme beneficiaries and authorised trade unions which represent<br />

members, of details about the constitution and rules of<br />

the scheme, certain basic information about the scheme<br />

and details of an individual’s benefit entitlements under<br />

the scheme. See Section 7 of this Guide where Member<br />

Communication is addressed in more detail. Please also see<br />

the summary table of documentation on page 33 of this<br />

Guide.<br />

<strong>Aviva</strong> will prepare and/or<br />

assist in preparing the relevant<br />

documents and information on<br />

your behalf.<br />

To ensure that Contributions are Received<br />

The <strong>trustee</strong> must ensure that the contributions are paid to the scheme on the due date.<br />

Under the <strong>Pension</strong>s Act, the employer must pay the employee contributions and any employer<br />

contributions to the <strong>trustee</strong>s within 21 days of the end of the month (in which they have<br />

been deducted in the case of employee contributions or in which they were due in the case<br />

of employer contributions). An employer who deducts contributions from an employee must<br />

give a statement at least once a month in respect of the employee and employer contribution<br />

paid to the scheme, and this requirement is usually covered within the employee’s payslip.<br />

The contributions will be collected by <strong>Aviva</strong> by direct debit (monthly or yearly contributions) or<br />

cheque (single or yearly contributions).<br />

The <strong>Pension</strong>s Board has produced an informative Frequently Asked Questions (FAQ)<br />

document which includes a section on the remittance of contributions. This is available on<br />

their website at www.pensionsboard.ie.<br />

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l Trustee Training Guide<br />

Trustee duties<br />

To Invest the Funds<br />

We have tried to avoid too much legal jargon in this Guide. However in the significant area of<br />

investment, it is appropriate to introduce the investment duty and statutory parameters to you<br />

in broad terms. We deal with the application of these to the investment options under an <strong>Aviva</strong><br />

Executive Scheme in Section 6.<br />

Under the <strong>Pension</strong>s Act itself, the <strong>trustee</strong>s must provide for the proper investment of the<br />

resources of the scheme in accordance with its Rules and insofar as is reasonable, the <strong>trustee</strong>s<br />

must ensure that the contributions are invested within 10 days of the latest date for payment by<br />

the employer.<br />

The relevant Investment Regulations under the <strong>Pension</strong>s Act are the Occupational <strong>Pension</strong> Schemes<br />

(Investment) Regulations, 2006 (S.I. No. 294 of 2006). Some of the regulations merely flesh out what<br />

would normally be understood by the <strong>trustee</strong>s’ duty to invest prudently and, for example, to avoid<br />

“excessive risk”. With certain exceptions in the case of specific types of schemes, the regulations<br />

also introduced restrictions on borrowing and the use of derivative instruments by schemes and<br />

require that the assets of the scheme must be invested “predominantly” on regulated markets i.e.<br />

more than 50% of the assets must be on regulated markets.<br />

The <strong>Pension</strong>s Board have produced a Frequently Asked Questions document on the<br />

Investment Regulations that includes specific reference to their application to policies<br />

linked to insurance funds. This is available on their website www.pensionsboard.ie.<br />

To Make Arrangements for Paying the Benefits<br />

Payment of retirement benefits to the member will take place in accordance with the Rules. The<br />

occasions that result in the payment of benefits are retirement at or before normal pensionable<br />

age, death and leaving service. Your duty as <strong>trustee</strong> is to make sure that the beneficiaries are<br />

paid correctly and as soon as possible. The Rules of your scheme should<br />

provide whether the <strong>trustee</strong>s or the member decide which benefits from<br />

the available options are chosen on retirement.<br />

(See also under “Exercise Discretion” at Section 5 in relation to death<br />

benefits.)<br />

<strong>Aviva</strong> will implement<br />

the chosen benefits on<br />

the instructions of the<br />

<strong>trustee</strong>s<br />

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Trustee Training Guide l<br />

Trustee duties<br />

To Preserve or Transfer Benefits:<br />

Benefits don’t just come into play when a member retires.<br />

Trustees must make the relevant arrangements if the member<br />

leaves the scheme and/or the employer, to ensure that their<br />

benefits are transferred to another scheme or preserved until<br />

retirement. Also, you may have to accept transfers into your<br />

scheme on occasion where the member has an entitlement under<br />

another pension arrangement.<br />

<strong>Aviva</strong> will provide assistance<br />

in addressing the preserved<br />

benefits requirements<br />

and prepare an options<br />

letter for a member who<br />

leaves employment before<br />

retirement.<br />

The <strong>Pension</strong>s Board have produced Guidance Notes on Preservation of Benefits. Also the<br />

rules relating to preservation and transfer of benefits are summarised in the <strong>Pension</strong>s Board’s<br />

booklet What Happens To My <strong>Pension</strong> If I Leave? These are available on their website<br />

www.pensionsboard.ie.<br />

To implement <strong>Pension</strong> Adjustment Orders<br />

We address this in Section 7 (Member Communication).<br />

To ensure that Records are kept:<br />

As a general statement you should, as a <strong>trustee</strong>, ensure that accurate and complete<br />

membership and financial records are kept in relation to the scheme. Also you should ensure<br />

that arrangements are in place for complete and up-to-date membership records to be kept to<br />

enable benefits to be calculated.<br />

While ultimate responsibility for record keeping rests with the <strong>trustee</strong>s, as a general statement,<br />

the record keeping function is divided between:<br />

1<br />

Trustee Records comprising of copies of documents and communications from <strong>Aviva</strong><br />

or other sources (such as the insurance intermediary), minutes of meetings and any<br />

financial records outside of the policy (e.g. the separate <strong>trustee</strong> bank account) kept<br />

by you (or somebody other than <strong>Aviva</strong> on your behalf).<br />

2<br />

Administration Records comprising of the membership and administration records<br />

forming part of the policy kept by <strong>Aviva</strong> on your behalf.<br />

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l Trustee Training Guide<br />

Trustee duties<br />

To apply the Resources of the Scheme on Wind-Up<br />

If the scheme is being wound up, you as <strong>trustee</strong>, have a duty<br />

to ensure that the member’s pension rights are preserved<br />

and that the wind up takes place without unnecessary delay.<br />

Depending on the circumstances of the winding-up, you may<br />

also need to take independent legal advice.<br />

<strong>Aviva</strong> will be able to give some<br />

guidance in relation to the operation<br />

of the Rules for an <strong>Aviva</strong> Executive<br />

Scheme on winding-up.<br />

To undertake Trustee Training<br />

This has been included as one of the <strong>trustee</strong> duties under<br />

the <strong>Pension</strong>s Act.<br />

The purpose of this Guide<br />

is to assist you to fulfil your<br />

<strong>trustee</strong> <strong>training</strong> requirements<br />

under the <strong>Pension</strong>s Act as a<br />

<strong>trustee</strong> of an <strong>Aviva</strong> Executive<br />

Scheme.<br />

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Trustee Training Guide l<br />

Trustee procedures<br />

5<br />

In this section we will cover:<br />

• Delegation<br />

• Trustee Decision Making<br />

• Exercise Discretion<br />

• Liability<br />

• Meetings<br />

• Complaints & Whistleblowing<br />

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l Trustee Training Guide<br />

Trustee procedures<br />

Delegation<br />

It is your responsibility as <strong>trustee</strong> to ensure that you are exercising proper care in the<br />

administration of the trust. Therefore it is essential that you make the right decision when<br />

selecting a person or organisation to whom to delegate functions and police that the delegated<br />

function is carried out.<br />

<strong>Aviva</strong> supports you as <strong>trustee</strong> of an <strong>Aviva</strong> Executive Scheme in many of your duties;<br />

below are a number of specific functions that we will carry out for you:<br />

››<br />

Register the scheme with the <strong>Pension</strong>s Board at inception.<br />

››<br />

Carry out checks to make sure that contributions are within Revenue limits at inception or<br />

in the event of top-ups to the policy.<br />

››<br />

Keep records for the member of all contributions received and benefits paid.<br />

››<br />

Issue the required information on retirement, death or leaving service options once advised<br />

of the occurrence of one of these events.<br />

››<br />

Assist with the establishment of benefits when benefits become payable.<br />

››<br />

Act as the Registered Administrator of the scheme and maintain accurate and sufficient<br />

records to produce the annual benefit statement and statement of reasonable projection.<br />

(Please note that, although we mention annual reports elsewhere in this guide, in the<br />

case of an <strong>Aviva</strong> Executive Scheme, we utilise an exception under the <strong>Pension</strong>s Act which<br />

dispenses with the requirement for an annual report).<br />

››<br />

Prepare the annual benefit statement and the statement of reasonable projection.<br />

››<br />

Payment to the <strong>Pension</strong>s Board of the annual <strong>Pension</strong>s Board fee.<br />

Trustee decision making<br />

There are a number of principles to which <strong>trustee</strong>s should adhere when making decisions that<br />

affect the trust. In summary, the main principles are:<br />

• Reference to the Trust Documents - It might seem obvious to say, but your first responsibility<br />

is to administer the trust in accordance with the provisions of the Letter of Exchange and Rules,<br />

which should be your first port of call when required to make decisions. If you fail to act in<br />

accordance with the Letter of Exchange and Rules, you may be committing a breach of trust<br />

and could, in some instances, be open to prosecution by the <strong>Pension</strong>s Board.<br />

• Act in the best Interests of the Beneficiaries - A <strong>trustee</strong>’s key obligation is to the<br />

beneficiaries of the trust, and any decisions made must have the beneficiaries’ best interests<br />

in mind. The beneficiaries are the persons in respect of whom benefits are to be provided by<br />

the scheme – the principle beneficiary of the scheme being the member but there are also<br />

contingent beneficiaries such as the member’s spouse, children or other dependants.<br />

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Trustee Training Guide l<br />

Trustee procedures<br />

• Fairness Between Beneficiaries - Always bear in mind the interests of each beneficiary<br />

or group of beneficiaries. This may be relevant in the case of an <strong>Aviva</strong> Executive Scheme, to<br />

decisions involving a potential conflict between the interests of the primary beneficiary (the<br />

member) and contingent beneficiaries such as spouse, children or dependants.<br />

• Act Prudently – This is most important when making investment decisions – see sections 4<br />

and 6.<br />

• Relevant Factors – In the exercise of your discretion as a <strong>trustee</strong> you need to take all<br />

relevant factors into account and not take irrelevant factors into account.<br />

• Seek Professional Advice – <strong>Pension</strong>s law is complex. There will be a number of occasions<br />

when, understandably, you may not have the ability or information to make a decision due<br />

to a lack of expertise. On these occasions, advice should be sought from external advisers;<br />

for example, unless the <strong>trustee</strong>s are qualified Financial Brokers, they should not advise the<br />

member about their investments.<br />

• Be aware of Conflicts of Interests – You need to be vigilant for potential conflicts of<br />

interest between your own personal interests and your duty as a <strong>trustee</strong> or between your<br />

role as director/executive of the employer and your duty as a <strong>trustee</strong>. The <strong>Pension</strong>s Board<br />

Trustee handbook states that your “duty as a <strong>trustee</strong> must prevail when taking decisions”.<br />

• The Importance of Confidentiality – As a <strong>trustee</strong>, you may from time to time be party to<br />

sensitive information relevant to the scheme, its beneficiaries, or the employer. It should, of<br />

course, go without saying that any information acquired in your capacity as a <strong>trustee</strong> must<br />

be treated with the utmost confidentiality. You should keep information confidential about<br />

the workings of the business and affairs of the employer and the members.<br />

Exercise discretion<br />

Various discretions will be vested in you as <strong>trustee</strong> under the Rules for an <strong>Aviva</strong> Executive<br />

Scheme. These may include discretions in relation to benefit payments, which are touched on<br />

in relation to making arrangements to pay retirement benefits at Section 4 (Trustee Duties).<br />

Also there may be a residual discretion vested in the <strong>trustee</strong>s<br />

to determine matters of doubt under the Rules. When the<br />

circumstances call on the exercise of <strong>trustee</strong> discretion then<br />

it is important that the <strong>trustee</strong> gives due consideration to the<br />

exercise of that discretion. The principles outlined on <strong>trustee</strong><br />

decision making above are relevant to decisions in relation to<br />

the exercise of your discretion as a <strong>trustee</strong>.<br />

It is likely that in all but the most<br />

straightforward cases you would look<br />

for support from <strong>Aviva</strong> and/or seek<br />

professional advice in the exercise of<br />

this significant discretion.<br />

A potentially significant exercise of <strong>trustee</strong> discretion could<br />

occur in the event of the death of the member before<br />

retirement. Commonly under the Rules the discretion is vested in the <strong>trustee</strong>s as to who among<br />

a broad category of beneficiaries or the member’s estate are to benefit.<br />

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Trustee procedures<br />

The benefit could comprise a return of fund from an investment policy and an insured amount<br />

of benefit, sometimes comprising a multiple of the member’s salary. The key is to check particular<br />

parameters laid down by the Rules of your scheme and identify the relevant potential recipients.<br />

Liability to capital acquisitions tax may<br />

arise depending on whom among the<br />

potential recipients you decide to pay.<br />

The <strong>Pension</strong>s Board’s Trustee Handbook (3rd Edition) gives<br />

guidance with regard to the exercise of this discretion.<br />

Liability<br />

The focus of this Guide is on the discharge of your responsibilities as <strong>trustee</strong>. You may however<br />

be concerned about your personal liability if something goes wrong. We have set out below<br />

the position regarding liability in very general terms. Personal liability of <strong>trustee</strong>s is a complex<br />

area and specific legal advice should be sought if you have concerns around any particular<br />

decisions.<br />

In very general terms, the Trustee Act, 1893 provides a <strong>trustee</strong> is answerable only for his/her<br />

own acts, neglects or defaults and not for those of any other <strong>trustee</strong> or other person. However,<br />

inactivity on the part of a <strong>trustee</strong> when he/she ought to have intervened may be regarded as<br />

sufficient to impose liability on the <strong>trustee</strong>. You should not “turn a blind eye” to the activities<br />

of your co-<strong>trustee</strong>s or others engaged in the administration of the trust.<br />

The Rules of the scheme might also include protection for the <strong>trustee</strong>s by way of exclusion of<br />

liability and/or indemnity from the employer except in the case of wilful default or (in the case<br />

of a professional <strong>trustee</strong>) negligence. However, these protections would not traditionally have<br />

been included in one-member executive schemes so please check your particular Rules.<br />

Meetings<br />

The expectation in the case of <strong>Aviva</strong> Executive schemes is that the <strong>trustee</strong> will be the employer<br />

who will be a limited company. Meetings of the directors of a company will be governed by<br />

its Memorandum and Articles of Association. If not, you may need to take advice on meeting<br />

procedures to include whether decisions must be unanimous.<br />

The <strong>Pension</strong>s Board’s Trustee Handbook (3rd edition) acknowledges that the size and<br />

complexity of the scheme may be factors in deciding how often <strong>trustee</strong>s need to meet. It states<br />

that as an absolute minimum <strong>trustee</strong>s should meet once a year, as soon after the scheme yearend<br />

as is feasible, to consider and approve the scheme’s annual report and any other issues<br />

then arising. Also items such as the exercise of a discretionary power following the death of the<br />

member could require a meeting to be called for a specific purpose.<br />

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Trustee Training Guide l<br />

Trustee procedures<br />

Complaints and whistleblowing<br />

Under the <strong>Pension</strong>s Act, <strong>trustee</strong>s are required to have an internal disputed resolultion<br />

procedure in place to deal with certain complaints. The <strong>Pension</strong>s Ombudsman may investigate<br />

and determine complaints made, in writing, by or on behalf of an “actual or potential<br />

beneficiary” of a scheme involving:<br />

(a) claims for financial loss as a result of maladministration on the part of those responsible for<br />

the management of the scheme;<br />

(b) any dispute, whether of fact or law, which arises in respect of an act or omission of those<br />

responsible for the management of the scheme.<br />

It is also a duty of the <strong>trustee</strong> to make a report to the <strong>Pension</strong>s Board if you have reasonable<br />

cause to believe that a material misappropriation or fraudulent conversion of scheme assets<br />

has occurred or is due to occur. This is known as “whistleblowing”. Such a report must be<br />

issued to the <strong>Pension</strong>s Board without delay. A significant focus of the <strong>Pension</strong>s Board in this<br />

area relates to the non-remittance of contributions. In this context you should be aware that<br />

<strong>Aviva</strong> reserves the right to advise the <strong>Pension</strong>s Board if we have reason to believe that the<br />

contributions due are not paid within the required time period.<br />

The <strong>Pension</strong>s Board’s Trustee Handbook (3rd Edition) advises <strong>trustee</strong>s on the implementation<br />

of complaint handling procedures. The <strong>Pension</strong>s Board have issued Guidance Notes on<br />

Compulsory and Voluntary reporting to the <strong>Pension</strong>s Board. These are available on their<br />

website: www.pensionsboard.ie<br />

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Trustee Training Guide l<br />

Investment options<br />

6<br />

We summarised the <strong>trustee</strong> investment duty in<br />

Section 4. In this section we are seeking to give<br />

you guidance in applying the general principles<br />

to an <strong>Aviva</strong> Executive Scheme with particular<br />

focus on member investment choice.<br />

This will cover:<br />

• Application to an <strong>Aviva</strong> Executive Scheme<br />

• If member Choice applies<br />

• If no member Choice applies<br />

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Investment options<br />

Application to an <strong>Aviva</strong> Executive Scheme<br />

Apart from any bank account operated by the<br />

<strong>trustee</strong>, under an <strong>Aviva</strong> Executive Scheme, the<br />

investments of the scheme are comprised of<br />

policies of assurance with <strong>Aviva</strong>. Typically the<br />

value of the investment policy derives from the<br />

value of the underlying <strong>Aviva</strong> Life & <strong>Pension</strong>s<br />

funds to which the policy is linked. <strong>Aviva</strong> provide<br />

a range of fund options to which the policy can<br />

be linked.<br />

Two scenarios arise in relation to the exercise of<br />

investment options.<br />

<strong>Aviva</strong> has produced a Fund Guide that<br />

explains investment styles, the importance<br />

of diversification and contains information<br />

on all of the available funds. In addition<br />

<strong>Aviva</strong> produce monthly fact sheets on<br />

each fund and our online Fund Centre<br />

allows you and the member to track the<br />

unit prices of the chosen funds. These are<br />

available on www.aviva.ie<br />

1<br />

The standard Rules for <strong>Aviva</strong> Executive Schemes established since January 2010<br />

provide that the fund choices under the <strong>Aviva</strong> policy can be passed on to the<br />

member.<br />

2<br />

Unless specifically amended, the standard Rules for <strong>Aviva</strong> Executive Schemes<br />

established before January 2010 do not provide for the fund choices to be passed<br />

on to the member.<br />

If you want to upgrade the Rules of your scheme by way of amendment to allow member<br />

investment choice, please contact us. <strong>Aviva</strong> may be able to provide a standard form of<br />

amendment for adoption in accordance with your Rules.<br />

If member choice applies<br />

Under the current standard Rules for an <strong>Aviva</strong> Executive Scheme established since January<br />

2010, if the employer allows under the Rules, the member may, subject to and in accordance<br />

with the determinations of the <strong>trustee</strong>, direct the exercise of the fund choices under the <strong>Aviva</strong><br />

policy. In default of direction from the member, the <strong>trustee</strong>s should make the choices or invest<br />

in accordance with a default option chosen by the <strong>trustee</strong>s and notified to the member.<br />

As <strong>trustee</strong> you are responsible for the operation of the Member investment choice<br />

arrangement under the Rules and for compliance by that arrangement with the provisions of<br />

the <strong>Pension</strong>s Act to include (without limitation) the Disclosure Regulations and the Investment<br />

Regulations.<br />

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Trustee Training Guide l<br />

Investment options<br />

Points of Action<br />

The practical interaction between the member investment choice arrangement and your<br />

dealings with <strong>Aviva</strong> mean a number of points of action for you with regard to investment<br />

decision making:<br />

• The <strong>trustee</strong>s must in accordance with the Rules determine the parameters within which<br />

the member may exercise investment options available. Article 6(3) of the Investment<br />

Regulations refers to investment being appropriate having regard to the nature and duration<br />

of expected liabilities of the scheme. It would be prudent to assume that the <strong>trustee</strong>s should<br />

ensure the investment choices given to the members are appropriate.<br />

• The <strong>trustee</strong>s must ensure that the member has sufficient information about the investment<br />

options available under the Scheme – see reference to Fund Guide and Fund Centre<br />

previously. Also, the current standard Member’s Explanatory Booklet for an <strong>Aviva</strong> Executive<br />

Scheme provides information on the exercise of member choice under the current standard<br />

Rules for an <strong>Aviva</strong> Executive Scheme.<br />

• If the member has chosen the funds themselves the <strong>trustee</strong>s must advise <strong>Aviva</strong> of the fund<br />

choices.<br />

• If the member opts not to choose the funds themselves, then the <strong>trustee</strong>s must make the<br />

fund choices on behalf of the member or invest in accordance with a default option chosen<br />

by the <strong>trustee</strong>s and notified to the member. Again the <strong>trustee</strong> must advise <strong>Aviva</strong> of the fund<br />

choices.<br />

In all instances, we can only accept the investment instructions in writing from you, the <strong>trustee</strong>.<br />

If no member choice applies<br />

Unless specifically amended, the standard Rules for <strong>Aviva</strong> Executive Schemes established before<br />

January 2010 do not provide for the fund choices to be passed on to the member. In such<br />

instances, the <strong>trustee</strong>s must<br />

• Make the fund choices themselves.<br />

• Advise <strong>Aviva</strong> of the fund choices.<br />

In all instances, we can only accept the investment instructions in writing from you, the <strong>trustee</strong>.<br />

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Trustee Training Guide l<br />

Member communication<br />

7<br />

The provision of information is a very important<br />

<strong>trustee</strong> duty under the <strong>Pension</strong>s Act. There are a<br />

number of pieces of documentation which form<br />

part of the disclosure requirements.<br />

In this section we will cover:<br />

››<br />

Governing trust documentation<br />

››<br />

Basic information<br />

››<br />

Annual benefit statement<br />

››<br />

The member leaves the scheme<br />

››<br />

The death of the member<br />

››<br />

The retirement of the member<br />

››<br />

<strong>Pension</strong> adjustment orders<br />

››<br />

Winding up of the scheme<br />

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l Trustee Training Guide<br />

Member communication<br />

Governing trust documentation<br />

The Letter of Exchange and Rules governing an <strong>Aviva</strong> Executive Scheme must be available<br />

for inspection at all times. If the member, their spouse, other beneficiaries (or trade union<br />

representatives) ask for copies of these documents, you must provide them within a maximum<br />

of four weeks.<br />

Basic information<br />

Within two months of joining the scheme,<br />

the member must be provided with a Benefit<br />

Statement and certain basic information<br />

about the operation of the scheme.<br />

<strong>Aviva</strong> prepare the Benefit Statements on your behalf<br />

and we also produce a standard explanatory booklet<br />

on the operation of an <strong>Aviva</strong> Executive Scheme.<br />

<strong>Aviva</strong> can also provide a copy of the explanatory<br />

booklet or a Benefit Statement at any time after this<br />

upon request.<br />

Annual benefit statement<br />

As a <strong>trustee</strong>, it is your legal responsibility to have an Annual<br />

Benefit Statement prepared and issued to the member at least<br />

once in every scheme year. The Annual Benefit Statement will<br />

include a Statement of Reasonable Projection (SORP), which will<br />

show the member a projection of their retirement benefits at<br />

retirement age.<br />

The Annual benefit Statement<br />

is prepared by <strong>Aviva</strong> on your<br />

behalf. It is your responsibility to<br />

forward this on to the member.<br />

The member leaves the scheme<br />

When a member leaves the scheme (whether or not<br />

to be employed elsewhere) a written statement is to<br />

<strong>Aviva</strong> will prepare the relevant information<br />

be provided, containing information about their rights<br />

for the member on your behalf. It is your<br />

(including a transfer of benefits to a new employer’s<br />

responsibility to forward this on to the member.<br />

scheme or their right to preserve the benefits or any<br />

entitlement to a refund of contributions). This must<br />

include a valuation of their benefits, any liability to income tax and the dates (if applicable) by<br />

which the member must exercise the available options.<br />

The death of the member<br />

In the event of the death of the member before<br />

retirement, as <strong>trustee</strong> you must, where a benefit<br />

becomes (or is about to become) payable, provide<br />

the spouse or other beneficiary with a written<br />

statement of the benefits and options available.<br />

<strong>Aviva</strong> will prepare the relevant<br />

information on your behalf. It is your<br />

responsibility to forward this on to<br />

the beneficiary.<br />

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Trustee Training Guide l<br />

Member communication<br />

The Retirement of the Member<br />

If a member retires at normal retirement age, you<br />

must provide them with a statement of benefits<br />

due. If they retire earlier or later than their normal<br />

retirement age, they must be provided with a<br />

statement of how their benefits may be affected by<br />

this change, and any options they are entitled to<br />

exercise.<br />

<strong>Aviva</strong> will prepare the relevant<br />

information for the member on your<br />

behalf. It is your responsibility to<br />

forward this on to the member.<br />

<strong>Pension</strong> Adjustment Orders<br />

The Family Law Act, 1995 and the Family Law (Divorce) Act, 1996 give the courts power, on<br />

judicial separation or divorce, to issue pension adjustment orders overriding the rules of a<br />

scheme and giving entitlement in respect of a member’s benefits under the scheme to a spouse<br />

and other dependants.<br />

In the event of a pension adjustment order being issued in respect of a scheme, the <strong>trustee</strong>s are<br />

obliged to implement the order and provide information on<br />

the impact on scheme benefits to the relevant parties.<br />

You should immediately forward to <strong>Aviva</strong> any notification<br />

received by you of a pension adjustment order in relation to<br />

the <strong>Aviva</strong> Executive Scheme. <strong>Aviva</strong> will implement all valid<br />

pension adjustment orders on behalf of the <strong>trustee</strong>s.<br />

<strong>Aviva</strong> will issue information for the<br />

relevant parties on the impact of a<br />

pension adjustment order on the<br />

scheme benefits.<br />

The impact of the Family Law Acts on pension schemes is complex. The <strong>Pension</strong>s Board<br />

have a booklet available called “A Brief Guide to the <strong>Pension</strong> Provisions of the Family Law<br />

Acts” which is available on their website: www.pensionsboard.ie<br />

Winding up of the scheme<br />

If the scheme is to be wound up, the <strong>trustee</strong> must:<br />

››<br />

Communicate this information to the member, other beneficiaries and trade union<br />

representives as soon as possible but in any event, no later than twelve weeks after the<br />

decision to wind up has been made or the <strong>trustee</strong> becomes aware of such a decision.<br />

››<br />

Inform the member, and other beneficiaries of their rights.<br />

››<br />

Detail any options that the member, and any other beneficiaries may be able to exercise.<br />

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Trustee Training Guide l<br />

The role of the <strong>Pension</strong>s Board<br />

8<br />

In this section we will cover:<br />

››<br />

The functions of the <strong>Pension</strong>s Board<br />

››<br />

Powers of the <strong>Pension</strong> Board<br />

››<br />

<strong>Pension</strong> Board Audits<br />

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l Trustee Training Guide<br />

The role of the <strong>Pension</strong>s Board<br />

The function of the <strong>Pension</strong>s Board<br />

The <strong>Pension</strong>s Board was established under the <strong>Pension</strong>s Act and has a number of functions,<br />

some of which are outlined below:<br />

››<br />

To monitor and supervise the operation of the <strong>Pension</strong>s Act and pension developments<br />

generally.<br />

››<br />

To advise the Minister for Social Protection on all matters relating to the functions<br />

assigned to the Board under the <strong>Pension</strong>s Act<br />

››<br />

To issue guidance notes on the duties and responsibilities of <strong>trustee</strong>s of occupational<br />

pension schemes<br />

››<br />

To encourage the provision of appropriate <strong>training</strong> for the <strong>trustee</strong>s of occupational<br />

pension schemes<br />

Powers of the <strong>Pension</strong>s Board<br />

The <strong>Pension</strong>s Board has wide powers in respect of pension schemes which includes but is not<br />

limited to:<br />

• Taking Court proceedings against <strong>trustee</strong>s and/or an employer for non-compliance with the<br />

<strong>Pension</strong>s Act; penalties on conviction include fines and/or imprisonment<br />

• Applying to Court to have <strong>trustee</strong>s suspended or removed<br />

• As an alternative to taking Court action, issuing on-the-spot fines for certain offences.<br />

The <strong>Pension</strong>s Board has produced a checklist document detailing these fines. This is available<br />

from their website www.pensionsboard.ie<br />

<strong>Pension</strong> Board Audits<br />

The <strong>Pension</strong>s Board may ask for specific information about the scheme at any time. A letter<br />

is issued to the <strong>trustee</strong>s of a scheme requesting that they furnish to the Board specific<br />

information and/or documentation within a specified timeframe. As a <strong>trustee</strong>, you are required<br />

by law to provide this information, within a specified period. On receipt of the documentation<br />

and information requested, the <strong>Pension</strong>s Board checks compliance of the content of the<br />

documentation and whether the documents have been made available within the statutory<br />

deadlines.<br />

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Trustee Training Guide l<br />

Summary of <strong>trustee</strong> duties and responsibilities<br />

9<br />

• Summary of the more important duties and responsibilities for you as a<br />

<strong>trustee</strong><br />

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Summary of <strong>trustee</strong> duties and responsibilities<br />

Responsibilities<br />

Carried out by<br />

Carried out<br />

Carried out by<br />

<strong>Aviva</strong> on your<br />

by <strong>Aviva</strong><br />

you<br />

behalf with<br />

Independently<br />

information<br />

supplied by you<br />

Submission of scheme details to Revenue<br />

Commissioners for Approval<br />

4<br />

Registration of scheme with the <strong>Pension</strong>s<br />

Board<br />

4<br />

Members Explanatory Booklet 4*<br />

Information on leaving scheme/<br />

employment, death, retirement or<br />

scheme wind-up<br />

4*<br />

Statement of Reasonable Projection,<br />

required on request or on leaving service<br />

4*<br />

Annual Benefit Statement 4*<br />

Compulsory and Voluntary Reporting to<br />

the <strong>Pension</strong>s Board<br />

4 4<br />

Payment of the annual <strong>Pension</strong> Board<br />

fee<br />

4<br />

Payment of Contributions 4<br />

Record Keeping 4 4<br />

Make and/or transmit Investment<br />

Choices<br />

4<br />

Delegate Functions 4<br />

Exercise Discretions 4<br />

Hold <strong>trustee</strong> meetings 4<br />

Implement <strong>Pension</strong> Adjustment Orders 4 4<br />

Complete <strong>trustee</strong> <strong>training</strong> 4<br />

*Prepared by <strong>Aviva</strong> for you to provide to the member<br />

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Trustee Training Guide l<br />

Trustee <strong>training</strong> declaration<br />

Now that you have studied this Guide, please complete the declaration below and retain it for your records.<br />

Please Note that your <strong>training</strong> must be completed every two years, and the fact of the completion of this<br />

<strong>training</strong> recorded in the minutes of any board/ <strong>trustee</strong> meeting.<br />

Keep this Guide handy as you may need to refer to it again.<br />

Trustee <strong>training</strong> declaration<br />

We confirm that we have read and understood the contents of the <strong>Pension</strong> Trustee Training Guide for<br />

Trustees of <strong>Aviva</strong> Executive Schemes<br />

NAME OF DIRECTOR SIGNATURE DATE<br />

1.<br />

2.<br />

3.<br />

4.<br />

yes<br />

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l Trustee Training Guide<br />

Further Training Support:<br />

As well as publishing their Trustee Handbook (3rd edition), the <strong>Pension</strong>s Board also<br />

produce numerous documents that serve to help you in your role as <strong>trustee</strong>. One booklet<br />

called “So you’re a <strong>Pension</strong> Scheme Trustee?” provides a helpful introduction for newly<br />

appointed <strong>trustee</strong>s. Their website www.pensionsboard.ie contains a list of “Frequently<br />

Asked Questions” which cover a wide range of common pension queries and Guidance<br />

Notes on a number of topics.<br />

<strong>Aviva</strong> will continue to support you in your role as Trustee by:<br />

• Investing all funds in a timely manner as instructed by you.<br />

• Preparing member communications as required (outlined in section 7 of this Guide).<br />

• Ensuring that all benefits are established correctly as instructed by you.<br />

• Providing full profiles for all of our investment funds for you and/or the member to make<br />

investment decisions in conjunction with your/the member’s Financial Broker. When you<br />

need further information on any of our funds contact <strong>Aviva</strong> directly, or your Financial Broker<br />

or alternatively log onto our fund centre at www.aviva.ie<br />

• Helping you towards the fulfilment of your <strong>trustee</strong> <strong>training</strong> requirement with the publication<br />

of this Guide.<br />

35


Trustee Training Guide l<br />

notes<br />

• teles<br />

36


l Trustee Training Guide


<strong>Aviva</strong> Life & <strong>Pension</strong>s Ireland Limited Registered in Ireland No. 252737<br />

Registered Office: One Park Place, Hatch Street, Dublin 2. Member of the Irish Insurance Federation.<br />

<strong>Aviva</strong> Life & <strong>Pension</strong>s Ireland Limited is regulated by the Central Bank of Ireland.<br />

Life & <strong>Pension</strong>s One Park Place, Hatch Street, Dublin 2. Phone (01) 898 7000<br />

Fax (01) 898 7329<br />

www.aviva.ie<br />

Telephone calls may be recorded for quality and <strong>training</strong> purposes.<br />

3.177.02.13

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