water and sanitation.qxd - LGRC DILG 10
water and sanitation.qxd - LGRC DILG 10
water and sanitation.qxd - LGRC DILG 10
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WATER AND SANITATION<br />
Writer<br />
Reginald Indon<br />
Editors<br />
Chay Florentino-Hofileña<br />
Giselle Baretto-Lapitan<br />
Project Management<br />
Amihan Perez<br />
Ateneo Center for Social Policy <strong>and</strong> Public Affairs (ACSPPA)<br />
Technical <strong>and</strong> Editorial Team<br />
Rene "Bong' Garrucho, LGSP<br />
Mags Maglana, LGSP<br />
Abdul Jim Hassan, LGSP<br />
Rizal Bar<strong>and</strong>ino, LGSP<br />
Myn Garcia, LGSP<br />
Philippine Center for Water <strong>and</strong> Sanitation - International Training Network Foundation (PCWS-ITNF)<br />
Art Direction, Cover Design & Layout<br />
Jet Hermida<br />
Photography<br />
Gil Nartea
WATSAN<br />
WATER AND SANITATION SERVICES FOR ALL
Water And Sanitation Services For All<br />
Service Delivery with Impact: Resource Books for Local Government<br />
Copyright @2003 Philippines-Canada Local Government Support Program (LGSP)<br />
All rights reserved<br />
The Philippines-Canada Local Government Support Program encourages the<br />
use, translation, adaptation <strong>and</strong> copying of this material for non-commercial<br />
use, with appropriate credit given to LGSP.<br />
Although reasonable care has been taken in the preparation of this book, the<br />
publisher <strong>and</strong>/or contributor <strong>and</strong>/or editor can not accept any liability for any<br />
consequence arising from the use thereof or from any information<br />
contained herein.<br />
ISBN 971-8597-03-4<br />
Printed <strong>and</strong> bound in Manila, Philippines<br />
Published by:<br />
Philippines-Canada Local Government Support Program (LGSP)<br />
Unit 1507 Jollibee Plaza<br />
Emerald Ave., 1600 Pasig City, Philippines<br />
Tel. Nos. (632) 637-3511 to 13<br />
www.lgsp.org.ph<br />
Ateneo Center for Social Policy <strong>and</strong> Public Affairs (ACSPPA)<br />
ACSPPA, Fr. Arrupe Road, Social Development Complex<br />
Ateneo de Manila University, Loyola Heights, 1<strong>10</strong>8 Quezon City<br />
This project was undertaken with the financial support of the Government of<br />
Canada provided through the Canadian International Development Agency<br />
(CIDA).
A JOINT PROJECT OF<br />
Department of the Interior<br />
<strong>and</strong> Local Government (<strong>DILG</strong>)<br />
National Economic <strong>and</strong><br />
Development Authority (NEDA)<br />
Canadian International<br />
Development Agency<br />
IMPLEMENTED BY<br />
Agriteam Canada<br />
www.agriteam.ca<br />
Federation of Canadian<br />
Municipalities (FCM)<br />
www.fcm.ca
CONTENTS<br />
FOREWORD<br />
ACKNOWLEDGEMENTS<br />
PREFACE<br />
ACRONYMS<br />
EXECUTIVE SUMMARY<br />
INTRODUCTION<br />
CHAPTER 1: OVERVIEW OF THE WATER AND SANITATION SITUATION<br />
Key Concepts<br />
Advantages <strong>and</strong> Benefits of Adequate <strong>and</strong> Safe Watsan Services<br />
Water <strong>and</strong> Sanitation Situation<br />
International <strong>and</strong> National Targets<br />
Existing Environment<br />
Guiding Principles for LGUs<br />
CHAPTER 2: LGU MANDATES IN WATSAN PROVISION<br />
Water Supply Provision <strong>and</strong> Sanitation <strong>and</strong> Drainage Provisions<br />
National Policy on Urban Sewerage <strong>and</strong> Sanitation of 1994<br />
NEDA Board Resolution No. 5 (series of 1998)<br />
NEDA Board Resolution No. 6 (series of 1996)<br />
CHAPTER 3: IMPLEMENTATION & POLICY ISSUES AND GUIDING PRINCIPLES<br />
Implementation <strong>and</strong> Policy Issues<br />
Adequate Water <strong>and</strong> Sanitation for All: Guiding Principles<br />
CHAPTER 4: GOOD PRACTICES IN WATSAN PROVISION<br />
Community-Managed Approach Cases<br />
Social Privatization Approach Case<br />
Privatization Approach Case<br />
i<br />
iii<br />
v<br />
vii<br />
ix<br />
1<br />
7<br />
7<br />
9<br />
9<br />
11<br />
12<br />
16<br />
21<br />
21<br />
23<br />
25<br />
29<br />
33<br />
33<br />
36<br />
57<br />
58<br />
70<br />
75<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT
CONTENTS<br />
CHAPTER 5: REFERENCES AND TOOLS<br />
Potential Sites for Study Tours<br />
References<br />
ENDNOTES<br />
ANNEX:<br />
Water Supply Technology Options<br />
Sanitation Technology Options<br />
Sustainability of Community-Based Rural Water Supply Organizations<br />
Directory<br />
79<br />
79<br />
83<br />
87<br />
89<br />
89<br />
93<br />
<strong>10</strong>7<br />
113<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT
FOREWORD<br />
The Department of the Interior <strong>and</strong> Local Government is pleased to acknowledge the latest<br />
publication of the Philippines Canada Local Government Support Program (LGSP), Service<br />
Delivery with Impact: Resource Books for Local Government; a series of books on eight (8)<br />
service delivery areas, which include Shelter, Water <strong>and</strong> Sanitation, Health, Agriculture, Local Economic<br />
Development, Solid Waste Management, Watershed <strong>and</strong> Coastal Resource Management.<br />
One of the biggest challenges in promoting responsive <strong>and</strong> efficient local governance is to be able to<br />
meaningfully deliver quality public services to communities as m<strong>and</strong>ated in the Local Government Code.<br />
Faced with continued high incidence of poverty, it is imperative to strengthen the role of LGUs in service<br />
delivery as they explore new approaches for improving their performance.<br />
Strategies <strong>and</strong> mechanisms for effective service delivery must take into consideration issues of poverty<br />
reduction, people’s participation, the promotion of gender equality, environmental sustainability <strong>and</strong><br />
economic <strong>and</strong> social equity for more long- term results. There is also a need to acquire knowledge, create<br />
new structures, <strong>and</strong> undertake innovative programs that are more responsive to the needs of the<br />
communities <strong>and</strong> develop linkages <strong>and</strong> partnerships within <strong>and</strong> between communities as part of an<br />
integrated approach to providing relevant <strong>and</strong> sustainable services to their constituencies.<br />
Service Delivery with Impact: Resource Books for Local Government offer local government units <strong>and</strong><br />
their partners easy-to-use, comprehensive resource material with which to take up this challenge. By<br />
providing LGUs with practical technologies, tested models <strong>and</strong> replicable exemplary practices, Service<br />
Delivery with Impact encourages LGUs to be innovative, proactive <strong>and</strong> creative in addressing the real<br />
problems <strong>and</strong> issues in providing <strong>and</strong> enhancing services, taking into account increased community<br />
participation <strong>and</strong> strategic private sector/civil society organizational partnerships. We hope that in using<br />
these resource books, LGUs will be better equipped with new ideas, tools <strong>and</strong> inspiration to make a<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
I
FOREWORD<br />
difference by exp<strong>and</strong>ing their knowledge <strong>and</strong> selection of replicable choices in delivering basic services<br />
with increased impact.<br />
The <strong>DILG</strong>, therefore, congratulates the Philippines-Canada Local Government Support Program (LGSP)<br />
for this milestone in its continuing efforts to promote efficient, responsive, transparent <strong>and</strong> accountable<br />
governance.<br />
HON. JOSE D. LINA, JR.<br />
Secretary<br />
Department of the Interior <strong>and</strong> Local Government<br />
II<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT
ACKNOWLEDGEMENTS<br />
This publication is the result of the collaboration of the following individuals <strong>and</strong> institutions that<br />
support the improvement of the delivery of <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> services by local governments<br />
to their constituents<br />
The Local Government Support Program led by Alix Yule, Marion Maceda Villanueva <strong>and</strong> Rene “Bong”<br />
Garrucho for providing the necessary direction <strong>and</strong> support<br />
Rory Villaluna, Lyn Capistrano, Carmelo Gendrano <strong>and</strong> other staff of PCWS-ITNF for undertaking the<br />
research <strong>and</strong> roundtable discussion <strong>and</strong> preparing the technical report which was the main reference<br />
for this resource book; <strong>and</strong> for assisting in the review of the manuscript<br />
Participants to the Roundtable Discussion on Water <strong>and</strong> Sanitation held last August 7, 2002 in Davao<br />
City. Their expertise <strong>and</strong> animated exchange of opinions helped shape the technical report on which<br />
this publication is based:<br />
Mayor Gregorio Facula of Braulio Dujali; Florencio Leray, Arthur Moralde, Mel Villacin, <strong>and</strong> Alej<strong>and</strong>ro C.<br />
Sumiling of Quezon, Bukidnon; Rol<strong>and</strong>o A. Balago of Misamis Oriental, Lorena Navallasca of Iloilo; Dr.<br />
Jarvis Punsalan of Capiz; Delia Guinto of Carmona <strong>and</strong> Ellen Pascua of <strong>DILG</strong><br />
Sarah Coll-Black of CIDA; Lizette Cardenas of SWAPP; Ratan Budhathoki of NEWAH; Ruben P. Cajigas of<br />
Leaf Foundation <strong>and</strong> Cherry B. Al-ag of OIDCI<br />
LGSP Manager Victor A. Ozarraga <strong>and</strong> Program Officers Victor C. Alfaro, Aser Realubit, <strong>and</strong> Abduljim Hassan<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
III
ACKNOWLEDGEMENTS<br />
Rizal Bar<strong>and</strong>ino for providing feedback that helped ensure that the resource book offers information<br />
that is practical <strong>and</strong> applicable to LGU needs <strong>and</strong> requirements<br />
Reginald Indon for effective rendering of the technical reports<br />
Chay Florentino Hofilena <strong>and</strong> Giselle Baretto-Lapitan for the excellent editorial work<br />
Amihan Perez <strong>and</strong> the Ateneo Center for Social Policy <strong>and</strong> Public Affairs for their efficient coordination<br />
<strong>and</strong> management of the project<br />
Mags Z. Maglana for providing overall content supervision <strong>and</strong> coordinating with the technical writer<br />
Myn Garcia for providing technical <strong>and</strong> creative direction <strong>and</strong> overall supervision of the design, layout<br />
<strong>and</strong> production<br />
Sef Car<strong>and</strong>ang, Russell Fariñas, Gigi Barazon <strong>and</strong> the rest of the LGSP administrative staff for providing<br />
support<br />
IV<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT
PREFACE<br />
Service Delivery with Impact: Resource Books for Local Government are the product of a series<br />
of roundtable discussions, critical review of tested models <strong>and</strong> technologies, <strong>and</strong> case analyses<br />
of replicable exemplary practices in the Philippines conducted by the Philippines-Canada Local<br />
Government Support Program (LGSP) in eight (8) service sectors that local government units (LGUs) are<br />
m<strong>and</strong>ated to deliver. These include Shelter, Water <strong>and</strong> Sanitation, Health, Agriculture, Local Economic<br />
Development, Solid Waste Management, Watershed <strong>and</strong> Coastal Resource Management.<br />
The devolution of powers as m<strong>and</strong>ated in the Local Government Code has been a core pillar of<br />
decentralization in the Philippines. Yet despite opportunities for LGUs to make a meaningful difference<br />
in the lives of the people by maximizing these devolved powers, issues related to poverty persist <strong>and</strong><br />
improvements in effective <strong>and</strong> efficient service delivery remain a challenge.<br />
With LGSP’s work in support of over 200 LGUs for the past several years came the recognition of the need<br />
to enhance capacities in service delivery, specifically to clarify the underst<strong>and</strong>ing <strong>and</strong> optimize the role<br />
of local government units in providing improved services. This gap presented the motivation for LGSP<br />
to develop these resource books for LGUs.<br />
Not a “how to manual,” Service Delivery with Impact features strategies <strong>and</strong> a myriad of proven<br />
approaches designed to offer innovative ways for local governments to increase their capacities to better<br />
deliver quality services to their constituencies.<br />
Each resource book focuses on highlighting the important areas of skills <strong>and</strong> knowledge that contribute<br />
to improved services. Service Delivery with Impact provides practical insights on how LGUs can apply<br />
guiding principles, tested <strong>and</strong> appropriate technology, <strong>and</strong> lessons learned from exemplary cases to their<br />
organization <strong>and</strong> in partnership with their communities.<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
V
PREFACE<br />
This series of resource books hopes to serve as a helpful <strong>and</strong> comprehensive reference to inspire <strong>and</strong><br />
enable LGUs to significantly contribute to improving the quality of life of their constituency through<br />
responsive <strong>and</strong> efficient governance.<br />
Philippines-Canada Local Government Support Program (LGSP)<br />
VI<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT
ACRONYMS<br />
ADB<br />
AusAID<br />
BWSA<br />
BWSI<br />
CARWASA<br />
CDF<br />
DANIDA<br />
DFWSA<br />
DWSDC<br />
JBIC<br />
KfW<br />
LGSP<br />
LGU<br />
LWUA<br />
MWSS<br />
NEDA<br />
NGO<br />
O&M<br />
ODA<br />
PCWS-ITNF<br />
PSP<br />
RWSA<br />
SSF<br />
SZOPAD<br />
UN<br />
USAID<br />
USC-WRC<br />
WATSAN<br />
WB<br />
Asian Development Bank<br />
Australian Agency for International Development<br />
Barangay Waterworks <strong>and</strong> Sanitation Association<br />
Bayan Water Services, Inc.<br />
Casay Rural Water <strong>and</strong> Sanitation Association<br />
Countryside Development Fund<br />
Danish International Development Agency<br />
Doña Flavia Water <strong>and</strong> Sanitation Association<br />
Darangan Water Service Development Cooperative<br />
Japanese Bank for International Cooperation<br />
Kreditanstalt für Wiederaufbau (KfW) The German Development Bank<br />
Local Government Support Program<br />
Local Government Unit<br />
Local Water Utilities Authority<br />
Metropolitan Waterworks <strong>and</strong> Sewerage System<br />
National Economic <strong>and</strong> Development Authority<br />
Non-Government Organization<br />
Operation <strong>and</strong> Maintenance<br />
Overseas Development Assistance<br />
Philippine Center for Water <strong>and</strong> Sanitation – International Training Network Foundation<br />
Private Sector Participation<br />
Rural Waterworks <strong>and</strong> Sanitation Association<br />
SZOPAD Social Fund<br />
Special Zone of Peace <strong>and</strong> Development<br />
United Nations<br />
United States Agency for International Development<br />
University of San Carlos Water Resource Center<br />
Water <strong>and</strong> Sanitation<br />
World Bank<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
VII
EXECUTIVE SUMMARY<br />
THE WATER AND SANITATION SITUATION<br />
Access to safe <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> is essential not only for human survival, but also to improve the lives<br />
of people, particularly the poor. Safe <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> are necessary building blocks in the<br />
development of healthier <strong>and</strong> more productive communities.<br />
Yet access to safe <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> services continues to be a major concern among many Filipinos.<br />
Philippine statistics, for instance, show that only 67 percent of the urban population <strong>and</strong> 87 percent of<br />
the rural population has access to <strong>water</strong>, while only 69 percent of the population nationwide has<br />
<strong>sanitation</strong> facilities. The problem is directly linked to issues <strong>and</strong> problems related to the policy,<br />
institutional, technical, financial, socio-cultural, <strong>and</strong> economic environments.<br />
MEETING THE CHALLENGE<br />
The challenge posed to LGUs is to enhance <strong>and</strong> re-imagine their involvement in <strong>water</strong> <strong>and</strong> <strong>sanitation</strong><br />
service delivery. As will be shown in this Resource Book, LGU experiences in <strong>water</strong> <strong>and</strong> <strong>sanitation</strong><br />
projects—particularly those which have used the community-managed <strong>and</strong> socially privatized<br />
institutional arrangements—show tremendous promise in terms of project success <strong>and</strong> sustainability.<br />
Such LGU efforts eventually achieved capital development <strong>and</strong> <strong>water</strong>-<strong>sanitation</strong> service efficiency,<br />
but also encouraged the growth of strong local democracy <strong>and</strong> institution building.<br />
The experiences of community-managed systems (in Doña Flavia, Casay <strong>and</strong> New Bulatukan) <strong>and</strong> of a<br />
socially-privatized system (in Darangan) reveal that these two institutional arrangements are fast<br />
emerging as alternative <strong>and</strong> viable models of community-based <strong>water</strong> systems, compared to the<br />
traditional models of government-controlled or private corporation-controlled <strong>water</strong> systems.<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
IX
EXECUTIVE SUMMARY<br />
Community management <strong>and</strong> social privatization do not mean lesser government involvement. On the<br />
contrary, government agencies <strong>and</strong> LGUs, in particular, will continue to play a vital role in providing a<br />
favorable policy climate for greater community participation in WATSAN service delivery, <strong>and</strong> in<br />
ensuring sustained institutional support for the organizations involved.<br />
THE GUIDING PRINCIPLES<br />
Certain guiding principles help enhance project implementation. In the experience of <strong>water</strong> <strong>and</strong><br />
<strong>sanitation</strong> advocates <strong>and</strong> practitioners <strong>and</strong> as articulated by the Philippine Center for Water <strong>and</strong><br />
Sanitation-International Training Network Foundation (PCWS-ITNF), these include (1) ensuring<br />
sustainability of potable <strong>water</strong> supply <strong>and</strong> <strong>sanitation</strong> services, (2) effective implementation of <strong>water</strong> <strong>and</strong><br />
<strong>sanitation</strong> projects, (3) developing a culture of Operation <strong>and</strong> Maintenance (O&M), <strong>and</strong> (4) ensuring the<br />
formation of viable institutional arrangements.<br />
In practice, these guiding principles involve using appropriate technologies, ensuring community<br />
participation, <strong>and</strong> transparent <strong>and</strong> conscientious resource <strong>and</strong> project management during project<br />
implementation. It likewise involves investing in social preparation, institution building, <strong>and</strong> capabilitybuilding<br />
in order to guarantee project continuity <strong>and</strong> sustainability.<br />
By adhering to these implementing guide principles, LGUs st<strong>and</strong> to benefit from enhanced community<br />
access to safe, efficient, <strong>and</strong> affordable <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> systems; lower project <strong>and</strong> O&M costs; <strong>and</strong><br />
exp<strong>and</strong>ed government-private sector-civil society collaboration.<br />
X<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT
INTRODUCTION<br />
INFORMATION: A BASIC TOOL FOR LGUS<br />
The Philippines-Canada Local Government Support Program has put together this resource book in<br />
response to the need to develop <strong>and</strong> disseminate knowledge on the importance of <strong>water</strong> <strong>and</strong> <strong>sanitation</strong><br />
<strong>and</strong> the issues <strong>and</strong> problems surrounding this sector. This resource book is a collection of ideas,<br />
practical technologies, tested models, <strong>and</strong> good practices related to <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> service<br />
delivery that can be systematically disseminated <strong>and</strong> used by LGUs <strong>and</strong> their partners.<br />
Although this resource book focuses on ways of improving <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> service delivery, it likewise<br />
tackles issues relating to poverty levels, gender promotion, people participation, <strong>and</strong> economic <strong>and</strong> social<br />
equity <strong>and</strong> how these themes are connected to <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> service delivery.<br />
This resource book was developed in collaboration with the Philippine Center for Water <strong>and</strong><br />
Sanitation–International Training Network Foundation (PCWS-ITNF). The PCWS-ITNF is a non-government<br />
organization concerned with public information, research, community organizing, advocacy, <strong>and</strong><br />
training for the awareness, appreciation, protection, <strong>and</strong> conservation of Philippine <strong>water</strong> resources. It<br />
aims to heighten awareness among public <strong>and</strong> private institutions on development issues affecting <strong>water</strong><br />
<strong>and</strong> <strong>sanitation</strong> policy reforms <strong>and</strong> <strong>water</strong> resource management.<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
1
INTRODUCTION<br />
SPECIFIC OBJECTIVES OF THIS BOOK<br />
The specific objective of the book is to provide local government officials <strong>and</strong> those helping LGUs develop<br />
capacity in service delivery with:<br />
1. An overview of the policy environment governing the <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> sector;<br />
2. Ideas on sustainable <strong>and</strong> cost-effective technologies, models, <strong>and</strong> practices related to <strong>water</strong><br />
<strong>and</strong> <strong>sanitation</strong>;<br />
3. An underst<strong>and</strong>ing of the tremendous impact of <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> projects on poverty<br />
reduction <strong>and</strong> community development, <strong>and</strong>;<br />
4. A vision of the evolving <strong>and</strong> critical role of local government units in providing <strong>water</strong> <strong>and</strong><br />
<strong>sanitation</strong> services.<br />
A companion book published by the Philippines-Canada Local Government Support Program (LGSP),<br />
titled “Resource Finder: Financial <strong>and</strong> Technical Assistance for LGUs,”provides additional information on<br />
the different types of assistance that LGUs can access from government agencies, government financing<br />
institutions, ODA, <strong>and</strong> civil society organizations. Water <strong>and</strong> <strong>sanitation</strong> is among the service areas covered<br />
by the Resource Finder.<br />
PARTS OF THE RESOURCE BOOK<br />
Chapter 1: Overview of the Water <strong>and</strong> Sanitation Situation. This chapter discusses the situation of<br />
the <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> sector in the global <strong>and</strong> national arena. It introduces LGUs to the challenges<br />
at h<strong>and</strong>, while highlighting key concepts, the importance of <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> services, their<br />
potential impacts on communities, <strong>and</strong> guiding principles for LGUs.<br />
2 SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT
INTRODUCTION<br />
Chapter 2: LGU M<strong>and</strong>ates in WatSan Provision. This chapter contains the m<strong>and</strong>ates for LGUs<br />
concerning <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> service delivery <strong>and</strong> the fundamental role of LGUs as catalysts for<br />
development <strong>and</strong> social change.<br />
Chapter 3: Implementation & Policy Issues <strong>and</strong> Guiding Principles. This section discusses the<br />
different issues <strong>and</strong> recommendations related to <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> projects. It provides LGUs a<br />
general idea about the various factors <strong>and</strong> elements that hinder the development of <strong>water</strong> <strong>and</strong><br />
<strong>sanitation</strong> services. This section also presents the key elements needed to facilitate the success of<br />
<strong>water</strong> <strong>and</strong> <strong>sanitation</strong> projects.<br />
Chapter 4: Good Practices in WatSan Provision. This portion features the experience of five (5)<br />
<strong>water</strong> <strong>and</strong> <strong>sanitation</strong> projects. The chapter explores two emerging approaches to <strong>water</strong> <strong>and</strong> <strong>sanitation</strong><br />
service delivery—community-managed <strong>water</strong> systems <strong>and</strong> the social privatization approach—<strong>and</strong><br />
looks into the nuances between these two systems. This chapter shows how these approaches engage<br />
communities <strong>and</strong> promote direct access to <strong>water</strong> <strong>and</strong> <strong>sanitation</strong>. Apparently, these systems also nearly<br />
match the financial <strong>and</strong> technological capacity level of LGUs. This chapter also explores a case involving<br />
<strong>water</strong> service provision using the Build-Operate-Transfer (BOT) model as a variant of privatization.<br />
These <strong>and</strong> the other potential sites identified in Chapter 5 can be visited by interested parties should<br />
they want to directly verify <strong>and</strong> further learn from the cited experiences.<br />
Chapter 5: References <strong>and</strong> Tools. This chapter presents other potential sites for possible study tours,<br />
listing some of the models <strong>and</strong> approaches to <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> service delivery (i.e., barangay <strong>water</strong><br />
<strong>and</strong> <strong>sanitation</strong> associations, <strong>water</strong> service development cooperatives, private sector participation<br />
through concession arrangement, <strong>and</strong> Design-Build-Lease models, government-owned <strong>and</strong> controlled<br />
<strong>water</strong> districts, among others). This chapter also identifies materials <strong>and</strong> tools that can be used by LGUs<br />
<strong>and</strong> other users as reference.<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
3
INTRODUCTION<br />
The annex section of this resource book provides illustrated options for <strong>water</strong> supply <strong>and</strong> <strong>sanitation</strong><br />
technologies <strong>and</strong> discusses what works <strong>and</strong> what does not in terms of sustaining community rural <strong>water</strong><br />
supply organizations. A section also provides contact details pertaining to the different <strong>water</strong> districts<br />
<strong>and</strong> private <strong>water</strong> firms operating in the country as well as NGOs <strong>and</strong> other organizations that provide<br />
support to the <strong>water</strong> sector.<br />
SUGGESTED USES OF THIS RESOURCE BOOK<br />
LGUs are encouraged to review Chapters 1, 2, <strong>and</strong> 3 in order to adequately underst<strong>and</strong>: (1) the basic<br />
components related to <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> service delivery, (2) the m<strong>and</strong>ated roles of LGUs as<br />
prescribed by existing legislation <strong>and</strong> government regulations, (3) the issues <strong>and</strong> problems surrounding<br />
<strong>water</strong> <strong>and</strong> <strong>sanitation</strong>, <strong>and</strong> (4) the suggested guiding principles involved in implementing <strong>water</strong> <strong>and</strong><br />
<strong>sanitation</strong> projects. This information is h<strong>and</strong>y when LGUs shape <strong>and</strong> deliberate on the emphasis of their<br />
<strong>water</strong> <strong>and</strong> <strong>sanitation</strong> programs.<br />
LGUs can also use this resource book to exp<strong>and</strong> their list of choices (e.g., technology, financing options,<br />
management style, institutional arrangement) on how they can provide, or improve, <strong>water</strong> <strong>and</strong><br />
<strong>sanitation</strong> services in their locality.<br />
LGUs are urged to review Chapters 4 <strong>and</strong> 5 in order to gain insights or inspiration from the experiences<br />
of other LGUs that have implemented their own <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> projects. Further, these chapters<br />
provide an appreciation of the emerging new role of LGUs vis-à-vis the growing popularity of communitymanaged<br />
<strong>and</strong> socially privatized <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> systems. This knowledge will help LGUs in<br />
designing, allocating resources for, <strong>and</strong> implementing specific <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> projects.<br />
4 SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT
Overview of the Water <strong>and</strong><br />
Sanitation Situation1
Overview of the WaTSAN Situation CHAPTER<br />
1<br />
❙ KEY CONCEPTS<br />
◗ WATER AND SANITATION<br />
Water supply refers to the supply of <strong>water</strong> for domestic, municipal,<br />
industrial, <strong>and</strong> commercial uses 1 . Sanitation, meanwhile, involves proper<br />
containment <strong>and</strong> processing of human waste <strong>and</strong> waste<strong>water</strong> until these<br />
are safe enough for release into the environment.<br />
Water <strong>and</strong> <strong>sanitation</strong> are universally considered basic human needs, <strong>and</strong><br />
form part of the broader <strong>water</strong> sector, which includes irrigation,<br />
hydropower, drainage, <strong>and</strong> flood control.<br />
◗ WATER SUPPLY SERVICE<br />
Water supply can be categorized into three levels: Level I (point source),<br />
Level II (communal faucet system or st<strong>and</strong>post), <strong>and</strong> Level III (<strong>water</strong>works<br />
system or individual household connections).<br />
Level I system refers to a protected well or a developed spring with an<br />
outlet but without a distribution system. This is generally adaptable for rural<br />
areas where the houses are thinly scattered. This system normally services<br />
an average of 15 households.<br />
Water supply n.<br />
refers to the supply of<br />
<strong>water</strong> for domestic,<br />
municipal, industrial,<br />
<strong>and</strong> commercial uses.<br />
Sanitation n. involves<br />
proper containment<br />
<strong>and</strong> processing of<br />
human waste <strong>and</strong><br />
waste<strong>water</strong> until these<br />
are safe enough for<br />
release into the<br />
environment.<br />
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1 WATER AND SANITATION<br />
Level II system consists of a source, a reservoir, a piped distribution network, <strong>and</strong> communal faucets.<br />
Usually, one faucet serves four to six households <strong>and</strong> is generally suited for rural <strong>and</strong> urban fringe<br />
areas where houses are clustered densely.<br />
Level III system is composed of a source, a reservoir, a piped distribution network, <strong>and</strong> household<br />
taps. It is generally suited for densely populated urban areas.<br />
◗ TYPES OF TOILET FACILITIES<br />
Type I facilities require a small amount of <strong>water</strong> to wash excreta into the receiving space or pit (e.g.,<br />
pour-flush toilets). A non-<strong>water</strong> carriage toilet facility does not require <strong>water</strong> to wash excreta into<br />
the receiving space or pit (e.g., ventilated improved pit latrine, sanitary pit privy).<br />
Type II facilities are <strong>water</strong> carriage type facilities, having a pour-flush or flush-type toilet facility<br />
<strong>and</strong> a septic vault/tank as the disposal facility.<br />
Type III facilities are <strong>water</strong> carriage facilities with pour-flush type toilet facilities connected to septic<br />
tanks, sewerage system, or treatment plants<br />
◗ LEVELS OF TOILET USE<br />
Toilet use can be classified as communal, public, school, or household use. Two or more households<br />
share communal toilets. Public toilet facilities are intended for public use, <strong>and</strong> are located in<br />
markets, bus stations, etc. School toilet facilities are located in schools <strong>and</strong> are essentially for the<br />
use of students. Individual households use household toilet facilities.<br />
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Overview of the Water <strong>and</strong> Sanitation Situation 1<br />
❙ ADVANTAGES AND BENEFITS<br />
OF ADEQUATE AND SAFE WATSAN SERVICES<br />
Safe <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> are vital to human existence, <strong>and</strong> serve as fundamental economic<br />
resources upon which survival <strong>and</strong> livelihood depend. Access to safe <strong>and</strong> affordable supply of<br />
drinking <strong>water</strong> is universally recognized as a basic human need for the present generation <strong>and</strong> a<br />
precondition for the development <strong>and</strong> care of the next.<br />
Without adequate <strong>and</strong> appropriate <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> facilities, diseases can easily spread<br />
through <strong>water</strong> contamination. Thus, improved <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> services can lead to significant<br />
<strong>and</strong> tangible improvements in people’s well-being <strong>and</strong> way of life. Access to <strong>water</strong> supply <strong>and</strong><br />
<strong>sanitation</strong> services often results in lesser <strong>water</strong>-borne <strong>and</strong> <strong>water</strong>-washed diseases. People can be<br />
more productive as more time can be spent at work <strong>and</strong> at school. The reduction in incidence of<br />
diarrhea or other diseases caused by contaminated <strong>water</strong>, considerably improves health <strong>and</strong><br />
nutrition.<br />
Furthermore, better health results in improved self-worth <strong>and</strong> status, especially among women.<br />
An efficient <strong>and</strong> dependable <strong>water</strong> supply brings about higher levels of industry confidence in the<br />
quality <strong>and</strong> supply of such a vital resource. St<strong>and</strong>ards of urban infrastructure—including housing—<br />
are likewise enhanced, while resources for leisure, recreation, <strong>and</strong> tourism are significantly<br />
improved.<br />
❙ WATER AND SANITATION SITUATION<br />
Yet access to <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> services continues to be a major concern not only among<br />
Filipinos, but also worldwide, especially among the poorer sectors. This problem is directly linked<br />
to issues <strong>and</strong> problems related to the policy, institutional, technical, financial, socio-cultural, <strong>and</strong><br />
economic environments.<br />
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1 WATER AND SANITATION<br />
In the Philippines,<br />
only 67 % of the<br />
urban population<br />
<strong>and</strong> 87 % of the<br />
rural population<br />
has access to<br />
<strong>water</strong>, while only<br />
69 % of the<br />
population<br />
nationwide has<br />
<strong>sanitation</strong><br />
facilities.<br />
According to statistics, an estimated 2.9 billion people lack access to adequate<br />
<strong>sanitation</strong> services while 1.2 billion people in the world lack access to safe <strong>water</strong>.<br />
As a result, more than 3.3 million people die every year from diarrheal diseases.<br />
At any one time, 1.5 million people suffer from parasitic worm infections<br />
caused by human excreta <strong>and</strong> solid wastes in the environment. Thous<strong>and</strong>s of<br />
children under the age of four die every year due to diarrhea, the highest<br />
number of cases said to be found in Africa.<br />
In the Philippines, only 67 percent of the urban population <strong>and</strong> 87 percent of<br />
the rural population has access to <strong>water</strong>, while only 69 percent of the<br />
population nationwide has <strong>sanitation</strong> facilities. In Metro Manila, about 900,000<br />
or 7.67% of the population have access to safe <strong>sanitation</strong> facilities. 2 The<br />
situation is attributed to many Filipinos not owning l<strong>and</strong> <strong>and</strong> therefore being<br />
unable to provide for their own toilets.<br />
In addition, access to <strong>sanitation</strong> is especially lacking because of the following<br />
factors:<br />
Lack of political will<br />
Low prestige <strong>and</strong> recognition<br />
Ineffective promotion <strong>and</strong> low public awareness<br />
Poor policy at all levels<br />
Poor institutional frameworks<br />
Inadequate <strong>and</strong> poorly used resources<br />
Neglect of consumer preferences<br />
Inappropriate approaches<br />
<strong>10</strong><br />
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Overview of the Water <strong>and</strong> Sanitation Situation 1<br />
❙ INTERNATIONAL AND NATIONAL TARGETS<br />
Given the enormous challenge of providing <strong>and</strong> improving <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> services, the UN<br />
Millennium Goals seek to reduce by half the number of those without access to safe <strong>water</strong> supply<br />
<strong>and</strong> <strong>sanitation</strong> by the year 2015. A worldwide movement called Vision 21 was also created to give<br />
priority to hygiene <strong>and</strong> <strong>sanitation</strong> <strong>and</strong> in sharing the management of <strong>water</strong> resources. There is also<br />
the WASH Campaign, a global alliance for making safe <strong>water</strong>, <strong>sanitation</strong>, <strong>and</strong> hygiene a reality for<br />
all. WASH is a global effort of the Water Supply <strong>and</strong> Sanitation Collaborative Council, launched at<br />
the International Conference on Fresh<strong>water</strong> in December 2001. The campaign aims to: (1) raise<br />
consciousness about <strong>sanitation</strong> <strong>and</strong> hygiene, (2) gain the commitment of political, social, <strong>and</strong> opinion<br />
leaders around the world <strong>and</strong>, (3) ultimately bring about the structural <strong>and</strong> behavioral changes that<br />
will provide a permanent solution to this preventable international crisis.<br />
The Philippine government, meanwhile, expects to increase <strong>water</strong> supply coverage to 93 percent<br />
in rural areas, 90 percent in Metro Manila, <strong>and</strong> 87 percent in the other urban areas. For <strong>sanitation</strong>,<br />
the target is to cover close to 76 percent of the country’s total population.<br />
To achieve these targets, the national government has determined a course of action that is firmly<br />
established in the Medium Term Development Plan for 1999-2004 Policies <strong>and</strong> Strategies. These<br />
are to:<br />
1. Create an independent authority that will formulate national policies on <strong>water</strong> resources<br />
management, regulation, utilization, planning <strong>and</strong> conservation.<br />
2. Pursue sustainable development <strong>and</strong> management of <strong>water</strong> resources.<br />
3. Promote an integrated approach to link social <strong>and</strong> economic development with the protection<br />
of natural resources <strong>and</strong> ecosystems.<br />
4. Provide a favorable environment for LGUs, with assistance from the Department of the Interior<br />
<strong>and</strong> Local Government, <strong>and</strong> private sector participation (PSP) in the provision of <strong>water</strong> supply<br />
<strong>and</strong> <strong>sanitation</strong> services.<br />
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1 WATER AND SANITATION<br />
5. Pursue private sector participation in providing <strong>water</strong> supply <strong>and</strong> <strong>sanitation</strong> facilities, especially<br />
in other urban areas.<br />
6. Enhance information campaign <strong>and</strong> training in proper waste disposal <strong>and</strong> ecological <strong>and</strong><br />
environmental preservation with special emphasis on women’s participation.<br />
7. Develop <strong>and</strong> provide incentives for contiguous <strong>water</strong> districts to amalgamate into single<br />
business entities.<br />
8. Harness the resources of the private sector in improving <strong>water</strong> services <strong>and</strong> sewerage facilities<br />
in Metro Manila <strong>and</strong> other urban areas.<br />
9. Adopt a holistic approach to <strong>water</strong> resources development.<br />
<strong>10</strong>. Develop st<strong>and</strong>ards for regulation of service efficiency.<br />
11. Pursue the enactment of an independent authority.<br />
12. Encourage the development of sewerage <strong>and</strong> <strong>sanitation</strong> facilities.<br />
13. Encourage the reuse <strong>and</strong> recycling of <strong>water</strong> <strong>and</strong> the harvesting <strong>and</strong> impounding of rain<strong>water</strong>.<br />
14. Pursue the preservation of the environment.<br />
15. Continue the improvement of financial <strong>and</strong> technical evaluations of <strong>water</strong> districts to address<br />
<strong>water</strong> services sustainability.<br />
16. Support the creation of river basin authorities to effect integrated <strong>water</strong> resources management.<br />
17. Pursue <strong>and</strong> strengthen the strict enforcement of <strong>water</strong>-related laws, rules <strong>and</strong> regulations, <strong>and</strong><br />
adopt stiff <strong>and</strong> proportionate penalties for violators.<br />
❙ EXISTING ENVIRONMENT<br />
◗ INSTITUTIONAL<br />
The major government units responsible for regulating the <strong>water</strong> sector in the country are the<br />
Metropolitan Waterworks <strong>and</strong> Sewerage System (MWSS), Local Water Utilities Administration<br />
(LWUA), National Water Resources Board (NWRB), <strong>and</strong> local government units. These government<br />
units monitor <strong>and</strong> regulate the <strong>water</strong> tariffs (i.e., <strong>water</strong> rates) charged by private sector <strong>water</strong><br />
districts <strong>and</strong> concessionaires.<br />
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Overview of the Water <strong>and</strong> Sanitation Situation 1<br />
The MWSS has a regulatory office specifically m<strong>and</strong>ated to ensure that the terms <strong>and</strong> conditions<br />
under which private concessionaries operate are strictly followed. The LWUA oversees the <strong>water</strong><br />
districts. The NWRB issues the <strong>water</strong> permits <strong>and</strong> regulates non-<strong>water</strong> district <strong>water</strong> providers.<br />
Other government units also responsible for economic regulation of <strong>water</strong> resources at the<br />
national level are the following:<br />
1. Department of the Interior <strong>and</strong> Local Government (<strong>DILG</strong>) for general administration <strong>and</strong><br />
institution-building support to local government units.<br />
2. Presidential Task Force for Water Resources Development <strong>and</strong> Management - This agency,<br />
under the Department of Environment <strong>and</strong> Natural Resources (DENR), is the oversight body for<br />
efficient <strong>water</strong> use <strong>and</strong> sourcing.<br />
3. Department of Environment <strong>and</strong> Natural Resources (DENR) for pollution control.<br />
4. Department of Health (DOH) for <strong>water</strong> quality regulation <strong>and</strong> setting st<strong>and</strong>ards on testing,<br />
treatment, <strong>and</strong> surveillance<br />
5. Department of Public Works <strong>and</strong> Highways (DPWH) for setting technical st<strong>and</strong>ards for<br />
engineering surveys, design <strong>and</strong> operation, <strong>and</strong> maintenance.<br />
6. Department of Budget <strong>and</strong> Management (DBM) for budget releases <strong>and</strong> allocation planning.<br />
7. National Economic <strong>and</strong> Development Authority (NEDA) for overall planning <strong>and</strong> policy<br />
coordination <strong>and</strong> formulation.<br />
8. Department of Finance (DOF) for the management of financial resources.<br />
For <strong>sanitation</strong>, the NEDA is involved in coordination <strong>and</strong> planning. The DOH is mainly concerned<br />
with policy formulation <strong>and</strong> provides hygiene education <strong>and</strong> toilet bowls through specific projects.<br />
At the local level, the Municipal/City Health Officers are the health promoters <strong>and</strong> also help<br />
oversee <strong>water</strong> quality. Meanwhile, the DENR concerns itself with the protection of bodies of<br />
<strong>water</strong> <strong>and</strong> the environment.<br />
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1 WATER AND SANITATION<br />
Although there are various government agencies involved in the <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> sector,<br />
there is often a lack of coordination in planning <strong>and</strong> policy formulation. In turn, this has resulted<br />
in the implementation of lopsided <strong>and</strong> incongruent development initiatives.<br />
Until now, many areas in the country have no access to <strong>water</strong>. And in some areas where <strong>water</strong> <strong>and</strong><br />
<strong>sanitation</strong> services are available, the quality of service is far from satisfactory. The problem is<br />
linked to revenue losses of service providers caused by the poor collection of <strong>water</strong> payments <strong>and</strong><br />
increasing cost of <strong>water</strong> leakages <strong>and</strong> pilferages. Revenue losses have limited the capacity of<br />
service providers to finance service expansion <strong>and</strong> improvements.<br />
Further compounding the problem is the lack of reliable data on the <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> situation<br />
in the country, which prevents development planners <strong>and</strong> decision-makers from formulating<br />
appropriate solutions to the problems. In addition, the wide range of agencies in the sector<br />
(resulting in duplication of functions <strong>and</strong> fragmented planning) often causes the slow <strong>and</strong> weak<br />
enforcement of <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> policies, laws, rules, <strong>and</strong> regulations.<br />
In a nutshell, the <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> sector is weighed down by a lack of leadership <strong>and</strong><br />
institutional efficiency.<br />
◗ PLANNING AND POLICY<br />
There exists enough legislation <strong>and</strong> government policies that govern the <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> sector<br />
but these are not being sufficiently implemented. These include, but are not limited to, the<br />
following:<br />
1991 Local Government Code<br />
Water Code <strong>and</strong> Sanitation Code of the Philippines<br />
1988-2000 Water Supply <strong>and</strong> Sanitation Sector<br />
NEDA Board Resolution Number 4, 5, <strong>and</strong> 6 (series of 1994)<br />
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Overview of the Water <strong>and</strong> Sanitation Situation 1<br />
Amended Build-Operate-Transfer Law (Republic Act 7718)<br />
ICC Policy Papers <strong>and</strong> Medium-Term Development Plan 1999-2004.<br />
(The LGU m<strong>and</strong>ates are further taken up in Chapter 2 of this resource book.)<br />
The task ahead is to translate these policies into concrete action <strong>and</strong> practices, especially at the local<br />
<strong>and</strong> community levels. It is also important to develop policies <strong>and</strong> action plans that regard <strong>water</strong><br />
as a limited resource that must be conserved <strong>and</strong> managed efficiently. Because <strong>water</strong> supply is very<br />
limited, all its competing uses (drinking, irrigation, industrial, <strong>and</strong> commercial) have their own<br />
economic value. The challenge is to find a way to efficiently conserve <strong>and</strong> manage <strong>water</strong>, <strong>and</strong> to<br />
strike a balance among the competing uses of <strong>water</strong>.<br />
Chapter 4 of this resource book will show how some local government units have taken the<br />
initiative to develop <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> projects in their areas.<br />
◗ FINANCING<br />
Funding is a major factor affecting the <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> sector, as will be shown in Chapter 4.<br />
Traditionally, funding for <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> projects have come from any or a combination of<br />
the following sources:<br />
National government subsidies<br />
Internal cash generation of national government entities (LWUA)<br />
Public <strong>and</strong> private financial institutions (government <strong>and</strong> commercial banks)<br />
ODA grants <strong>and</strong> loans<br />
Investments from international sources (ADB, JBIC, <strong>and</strong> WB)<br />
Private sector investments<br />
Proceeds from the Countryside Development Fund<br />
Internal Revenue Allotment (IRA) <strong>and</strong> internally generated revenues of local government units<br />
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1 WATER AND SANITATION<br />
This is not to say that funding has always been available. In fact, fund scarcity is a major problem,<br />
especially since the sector has to compete for financial market resources <strong>and</strong> has not always been<br />
given the highest priority by the previous <strong>and</strong> current administrations.<br />
In 1993 to 1998, for instance, only two percent of the national government infrastructure program<br />
was allocated to <strong>water</strong> resources. This was further subdivided for irrigation, <strong>water</strong> supply, sewerage,<br />
<strong>sanitation</strong>, flood control, drainage, <strong>and</strong> other infrastructure projects.<br />
Financing can come from external or internal sources. External sources include loans (e.g., from the<br />
LWUA), Countryside Development Funds of national legislators, grants, <strong>and</strong> national government<br />
programs. Internal sources, meanwhile, include LGU resources, Internal Revenue Allotment <strong>and</strong> Social<br />
Development Funds, LGU manpower, material stocks <strong>and</strong> equipment, <strong>and</strong> community resources. 3<br />
❙ GUIDING PRINCIPLES FOR LGUS<br />
LGU interventions for <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> may involve the following: (1) construction of new systems,<br />
(2) rehabilitation of existing systems, (3) upgrade or expansion, (4) multiple sources <strong>and</strong> systems<br />
<strong>and</strong> (5) the “do-nothing” option.<br />
It will be helpful to take note of the Dublin Principles when LGUs prepare their responses to local<br />
<strong>water</strong> <strong>and</strong> <strong>sanitation</strong> challenges. Basically, the Dublin Principles states that <strong>water</strong> <strong>and</strong> <strong>sanitation</strong><br />
service provision should be comprehensive, that existing autonomous institutions should be<br />
tapped as project partners, <strong>and</strong> that <strong>water</strong> resources should be treated as an economic resource.<br />
(More of the Dublin Principles is discussed in Chapter 3.)<br />
Informed by Philippine <strong>and</strong> global experiences in community-based <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> service<br />
provision, the Philippine Center for Water <strong>and</strong> Sanitation recommends four guiding principles for<br />
LGUs:<br />
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Overview of the Water <strong>and</strong> Sanitation Situation 1<br />
1. Ensure sustainability of potable <strong>water</strong> supply <strong>and</strong> <strong>sanitation</strong><br />
services. Ensuring sustainability means using appropriate technology,<br />
fostering community participation, <strong>and</strong> ensuring transparent <strong>and</strong><br />
conscientious resource <strong>and</strong> project management.<br />
Guiding Principles<br />
for LGUs<br />
2. Effectively implement <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> projects. Effective<br />
implementation means applying these sustainability factors (i.e.,<br />
appropriate technology, community participation, transparent <strong>and</strong><br />
conscientious management) during specific stages of the project cycle.<br />
3. Develop a culture of operation <strong>and</strong> maintenance. Often, too much<br />
emphasis is given to the actual construction of a <strong>water</strong> <strong>and</strong> <strong>sanitation</strong><br />
facility. Yet very little attention is given to operation <strong>and</strong> maintenance—<br />
an equally important factor to consider in ensuring the sustainability<br />
of <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> projects. This principle requires that the<br />
community-beneficiary is not only willing to accept responsibility for<br />
operating <strong>and</strong> maintaining the <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> facility, but also<br />
capable of h<strong>and</strong>ling the task <strong>and</strong> challenge of running such a facility.<br />
1. Ensure sustainability of<br />
potable <strong>water</strong> supply<br />
<strong>and</strong> <strong>sanitation</strong> services<br />
2. Efficiently implement<br />
<strong>water</strong> <strong>and</strong> <strong>sanitation</strong><br />
projects<br />
3. Develop a culture of<br />
operation <strong>and</strong><br />
maintenance<br />
4. Employ viable<br />
institutional<br />
arrangements<br />
4. Employ viable institutional arrangements. There are different options<br />
that an LGU can explore <strong>and</strong> take regarding institutional arrangements<br />
for <strong>water</strong> <strong>and</strong> <strong>sanitation</strong>. However, this Resource Book particularly<br />
highlights two options in <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> systems provision: privatization <strong>and</strong> communitymanaged<br />
models. This is because there seem to be a growing interest among LGUs in these<br />
models, even if the latter has not been identified as a management model by the NEDA.<br />
Although there can be many types of privatization, the most well known is the corporate<br />
privatization model. The Magdalena case study illustrates this type of privatization model.<br />
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1 WATER AND SANITATION<br />
There is another approach to privatization that seems to be a reaction to corporate privatization,<br />
yet distinct from community-managed models—social privatization. Social privatization involves<br />
running public services as an enterprise but with an orientation to plow profits back in pursuit of<br />
social objectives. Darangan, featured in Chapter 4, is an example of this approach.<br />
Community management has become the leading concept for implementing <strong>water</strong> supply<br />
systems in rural areas in developing countries. The idea that communities themselves should<br />
operate <strong>and</strong> maintain <strong>water</strong> supply systems came partly from an eroded belief in the idea that only<br />
central governments can secure the service requirements of their populations, <strong>and</strong> partly from the<br />
positive belief that communities possess the skills <strong>and</strong> motivation to meet their own essential needs.<br />
The cases of Doña Flavia, Casay <strong>and</strong> New Bulatukan featured in Chapter 4, are examples of<br />
community-managed systems.<br />
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LGU MANDATES in<br />
provision<br />
watsan2
LGU MANDATES in watsan provision<br />
CHAPTER<br />
2<br />
❙ WATER SUPPLY PROVISION<br />
AND SANITATION AND DRAINAGE PROVISIONS<br />
◗ LOCAL GOVERNMENT CODE<br />
Excerpts from the Local Government Code, R.A. 7160 – An Act Providing for Local Government<br />
Code 1991 (Approved by President Corazon Aquino, October <strong>10</strong>, 1991)<br />
CHAPTER 2. General Powers <strong>and</strong> Attributes of Local Government Units<br />
SEC. 17. Basic Services <strong>and</strong> Facilities.<br />
(a) Local government units shall endeavor to be self-reliant <strong>and</strong> shall continue exercising the<br />
powers <strong>and</strong> discharging the duties <strong>and</strong> functions currently vested upon them. They shall also<br />
discharge the functions <strong>and</strong> responsibilities of national agencies <strong>and</strong> offices devolved to them<br />
pursuant to this Code. Local government units shall likewise exercise such other powers <strong>and</strong><br />
discharge other functions <strong>and</strong> responsibilities as necessary, appropriate or incidental to efficient<br />
<strong>and</strong> effective provision of the basic services <strong>and</strong> facilities enumerated herein.<br />
(b) Such basic services <strong>and</strong> facilities include, but are not limited to, the following:<br />
Barangay<br />
(iii) Services <strong>and</strong> facilities related to general hygiene <strong>and</strong> <strong>sanitation</strong>, beautification, <strong>and</strong> solid<br />
waste collection;<br />
(v) Maintenance of… <strong>water</strong> supply systems;<br />
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12 WATER AND SANITATION<br />
Municipality<br />
(vi) Services <strong>and</strong> facilities related to general hygiene <strong>and</strong> <strong>sanitation</strong>;<br />
(viii) Infrastructure facilities intended primarily to service the needs of the residents of the<br />
municipality <strong>and</strong> which are funded out of municipal funds, including, but not limited to …<br />
communal irrigation, small <strong>water</strong> impounding projects <strong>and</strong> other similar projects; artesian wells,<br />
spring development, rain<strong>water</strong> collectors, <strong>and</strong> <strong>water</strong> supply system;… drainage, <strong>and</strong> sewerage<br />
<strong>and</strong> flood control;….<br />
Province<br />
(vii) Infrastructure facilities intended to service the needs of the residents of the province <strong>and</strong> which<br />
are funded out of provincial funds including, but not limited to… inter-municipal <strong>water</strong>works,<br />
<strong>and</strong> irrigation systems… drainage <strong>and</strong> sewerage, flood control,…<br />
City<br />
All the services <strong>and</strong> facilities of the municipality <strong>and</strong> province…<br />
◗ LOCAL GOVERNMENT CODE IRR<br />
Excerpts from the Rules <strong>and</strong> Regulations Implementing the Local Government Code of 1991<br />
(Approved by President Corazon Aquino, February 6, 1992)<br />
Basic Services <strong>and</strong> Facilities<br />
Art. 25. Responsibility for Delivery of Basic Services <strong>and</strong> Facilities. The LGUs shall, in addition to their<br />
existing functions <strong>and</strong> responsibilities, provide basic services <strong>and</strong> facilities devolved to them<br />
covering, but not limited to, the following:<br />
Barangay<br />
(c) Services <strong>and</strong> facilities related to general hygiene <strong>and</strong> <strong>sanitation</strong>, beautification, <strong>and</strong> solid waste<br />
collection;<br />
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(e) Maintenance of… <strong>water</strong> supply systems;…<br />
Municipality<br />
(f) Provision of… services or facilities related to general hygiene <strong>and</strong> <strong>sanitation</strong>;<br />
(g) Construction <strong>and</strong> maintenance of infrastructure facilities funded by the municipality to serve<br />
the needs of the residents including, but not limited to:<br />
(4) Communal irrigation, small <strong>water</strong> impounding projects <strong>and</strong> other similar projects;<br />
(6) Artesian wells, spring development, rain<strong>water</strong> collectors <strong>and</strong> <strong>water</strong> supply systems<br />
(7) … sewerage <strong>and</strong> flood control;<br />
Province<br />
(g) Construction <strong>and</strong> maintenance of infrastructure facilities funded by the province to serve the<br />
needs of the residents including, but not limited to:<br />
(2) Inter-municipal <strong>water</strong>works… <strong>and</strong> irrigation systems… drainage <strong>and</strong> sewerage, flood control….<br />
City<br />
All services <strong>and</strong> facilities provided by the municipality <strong>and</strong> the province.<br />
❙ NATIONAL POLICY ON<br />
URBAN SEWERAGE AND SANITATION OF 1994<br />
◗ NEDA BOARD RESOLUTION NO. 5, SERIES OF 1994<br />
Approving the recommendations of the Infrastructure Committee (INFRACOM) on the National<br />
Policy, Strategy <strong>and</strong> Action Plan for Urban Sewerage (Liquid Waste) <strong>and</strong> Sanitation<br />
Be it resolved, as it is hereby resolved to approve as the same is hereby approved <strong>and</strong> confirmed<br />
the following recommendations of the INFRACOM:<br />
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12 WATER AND SANITATION<br />
A. NATIONAL POLICY<br />
1. Provision of improved sewerage/<strong>sanitation</strong> services in urban areas shall be considered a high<br />
priority.<br />
2. On-site <strong>sanitation</strong> facilities for all urban households/establishments readily adaptable to further<br />
sewerage systems shall be required.<br />
3. All new subdivisions/housing developments shall provide simplified or conventional sewerage<br />
system/<strong>sanitation</strong> facilities.<br />
4. Conventional or low-cost sewerage for central business districts <strong>and</strong> for potentially highincome<br />
residential areas where economically <strong>and</strong> financially viable shall be provided.<br />
5. Treatment of industrial as well as collected city/municipality waste<strong>water</strong>s to established<br />
st<strong>and</strong>ards set forth by the DENR prior to disposal into the drainage system shall be acquired.<br />
6. Provision of services shall be based on consumer dem<strong>and</strong> <strong>and</strong> willingness to pay.<br />
B. NATIONAL STRATEGY<br />
1. A <strong>sanitation</strong>/sewerage program <strong>and</strong> a Central Sanitation/Sewerage Program Support Office (CPSO)<br />
to coordinate sub-sector activities at the national level <strong>and</strong> to assist LGUs to plan <strong>and</strong> manage<br />
<strong>sanitation</strong>/sewerage programs at the community level shall be established.<br />
2. External sources of assistance shall be explored <strong>and</strong> provided as may be appropriate to enable<br />
Municipal Development Fund (MDF) facility or other financing sources to extend loans to LGUs<br />
for <strong>sanitation</strong> <strong>and</strong> sewerage projects.<br />
3. LGUs shall primarily be the implementers of the <strong>sanitation</strong>/sewerage programs with the national<br />
government providing assistance to develop their capacities in the following areas: community<br />
participation, sub-sector planning, program management, regulation of development, selection<br />
of technologies, financial management, constructions supervision, O & M, monitoring <strong>and</strong><br />
reporting.<br />
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LGU MANDATES in watsan provision 2<br />
❙ NEDA BOARD RESOLUTION NO. 5, S. 1998<br />
◗ DELINEATION OF AGENCY RESPONSIBILITIES<br />
RULE 3<br />
DEFINITION OF TERMS<br />
Article 5. Definition of Terms. For purposes of these Implementing Rules <strong>and</strong> Regulations, the<br />
following terms shall be construed to mean as follows:<br />
a. Levels of Service. Based on NEDA Board Resolution No. 12 (series of 1995), approving the<br />
common definition of terms relative to <strong>water</strong> supply, sewerage <strong>and</strong> on-site <strong>sanitation</strong>, levels of<br />
service are defined as follows:<br />
Level I (point source) – a protected well or a developed spring with an outlet but without a<br />
distribution system; generally adaptable for rural areas where the houses are thinly scattered.<br />
A level I facility normally serves an average of 15 households.<br />
Level II (communal faucet system or st<strong>and</strong> posts) – a system composed of a source, a reservoir,<br />
a piped distribution network, <strong>and</strong> communal faucets. Usually, one faucet serves four to six<br />
households. It is generally suited for rural <strong>and</strong> urban fringe areas where houses are clustered<br />
densely to justify a simple piped system.<br />
Level III (<strong>water</strong>works system or individual house connections) – a system with source, a reservoir,<br />
a piped distribution network, <strong>and</strong> household taps. It is generally suited for densely populated<br />
urban areas.<br />
b. A financially viable <strong>water</strong> supply system refers to a system wherein its revenues can cover for<br />
all costs related to capital <strong>and</strong> operation <strong>and</strong> maintenance, including providing for reasonable<br />
reserves for future expansion. For those systems managed by <strong>water</strong> districts, a financially<br />
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12 WATER AND SANITATION<br />
viable system is one that is able to generate revenues directly from user payments sufficient to<br />
cover all costs. For LGU-managed systems, capital <strong>and</strong> operations maintenance costs shall be<br />
covered through a combination of user fees, general municipal taxes <strong>and</strong> other incomes<br />
available to the LGUs.<br />
RULE 4<br />
ROLE OF LOCAL GOVERNMENT UNIT<br />
Article 6. General. The Local Government Code of 1991 m<strong>and</strong>ates the decentralization <strong>and</strong><br />
devolution of authority to LGUs in providing for certain basic services, which include safe potable<br />
<strong>water</strong>. At the local level, the LGUs are responsible for providing reliable <strong>water</strong> supply to their<br />
constituents, whether these are in the form of levels I, II or III systems, depending on the expressed<br />
dem<strong>and</strong> by the community for these services. LGUs may both directly provide <strong>and</strong> finance these<br />
services, or involve the private sector to participate in both provision <strong>and</strong> financing through<br />
concession, management or service contracts.<br />
Article 7. Financing <strong>and</strong> Cost Recovery. In financing <strong>water</strong> supply investments, the LGUs may tap their<br />
Internal Revenue Allotment <strong>and</strong>/or locally generated revenues, or leverage these resources to borrow<br />
from government <strong>and</strong> private financial institutions. The amount that an LGU can borrow, including<br />
the required equity, is dependent on its current <strong>and</strong> expected revenue performance, as well as the<br />
amount of user charges <strong>and</strong> equity contributions from the community shall be a local decision of<br />
the LGUs concerned.<br />
For any national government grant that may be provided for the development of level I systems,<br />
the LGU <strong>and</strong> beneficiaries concerned shall be required to provide any remaining amount as equity<br />
to the investment. No subsidies from the national government shall be provided for levels II <strong>and</strong><br />
III systems.<br />
In providing for Level III service, the LGUs may opt to form a <strong>water</strong> district or an LGU company, provide<br />
a franchise to a private party or participate in a joint venture with a private party. Except in areas<br />
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LGU MANDATES in watsan provision 2<br />
with <strong>water</strong> districts, LGUs shall maintain overall responsibility for ensuring consumer satisfaction<br />
through the exercise of institutional <strong>and</strong>/or contractual regulatory powers over local <strong>water</strong> utilities,<br />
in collaboration with other national regulatory agencies, <strong>and</strong> by instituting a system of public<br />
performance audit.<br />
Cost recovery through user payments shall be encouraged for both capital <strong>and</strong> operation <strong>and</strong><br />
maintenance costs. However, at the minimum, user payments shall be required to cover the<br />
operation <strong>and</strong> maintenance costs in all service levels. For LGU-owned, operated <strong>and</strong>/or guaranteed<br />
systems, any shortfall in revenues required for loan repayment shall be financed by the LGU from<br />
its Internal Revenue Allotment <strong>and</strong>/or locally-generated revenues, following a process of negotiation<br />
between the LGU <strong>and</strong> the beneficiaries concerned on the level of user payments.<br />
For systems managed by local <strong>water</strong> districts, full cost recovery, through user charges, is required<br />
by LWUA.<br />
In areas where there are existing local <strong>water</strong> districts, LGUs may finance rehabilitation works<br />
<strong>and</strong>/or expansion of the existing <strong>water</strong> works system on the following conditions:<br />
a. The local <strong>water</strong> district concerned is not in LWUA’s current program of assistance, that is, it is not<br />
included in any loan of LWUA with a financing institution, <strong>and</strong><br />
b. Endorsement by the local <strong>water</strong> district concerned should have been secured.<br />
In the event that the local <strong>water</strong> district is servicing a loan from LWUA, the local <strong>water</strong> district shall<br />
seek clearance from LWUA prior to entering into an agreement with the LGU concerned on any<br />
program of system expansion.<br />
Article 8. Management of Systems. LGUs shall adopt commercial principles in the operation <strong>and</strong><br />
management of <strong>water</strong> utilities in order to provide cost-effective <strong>and</strong> reliable services to consumers,<br />
whether management of the system is a direct responsibility of the LGU or is contracted out by the<br />
LGU to the private sector. An LGU may also consider amalgamating or consolidating its system with<br />
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12 WATER AND SANITATION<br />
that of its neighboring LGUs in order to benefit from economies of scale that could exp<strong>and</strong> <strong>water</strong><br />
supply services to consumers at the lowest possible cost.<br />
For the operation <strong>and</strong> management of Levels I <strong>and</strong> II systems, the LGUs shall initiate the formation<br />
of Barangay <strong>and</strong> Rural Waterworks <strong>and</strong> Sanitation Associations (BWSAs/RWSAs), respectively,<br />
through a participatory approach involving consultation with all stakeholders (Article 20) <strong>and</strong> assist<br />
in their registration with the appropriate authorities (Article 21). Upon request, LGUs may accredit<br />
duly registered RWSAs/BWSAs in order to enable them to avail of financial assistance from local<br />
governments. LGUs shall have overall supervision of RWSAs <strong>and</strong> BWSAs.<br />
Article 9. Project Planning <strong>and</strong> Development. Provinces <strong>and</strong> cities/municipalities shall be required<br />
to prepare, <strong>and</strong> update on an annual basis, provincial <strong>and</strong> city/municipal sector plans that are<br />
consistent with a national sector plan. These sector plans shall be integrated into the local<br />
investment programs. Water supply projects shall be identified from the local investment program.<br />
A financing program of foreign <strong>and</strong> nationally/locally-generated resources, including private<br />
sector resources, shall support the local investment program.<br />
Article <strong>10</strong>. Approval <strong>and</strong> Award of Contracts. The LGUs shall be required to conduct public bidding,<br />
in accordance with the provisions of Law, including Presidential Decree No. 1594, as amended,<br />
Executive Order No. 164, Executive Order No. 302 <strong>and</strong> other applicable laws, <strong>and</strong> shall have the final<br />
authority to approve <strong>and</strong> award contracts for <strong>water</strong> supply <strong>and</strong> <strong>sanitation</strong> projects within their<br />
jurisdictions.<br />
Article 11. Application for Water Rights. LGUs of the concerned <strong>water</strong> utility shall apply for <strong>water</strong> rights<br />
from the National Water Resources Board prior to implementing a project that would require<br />
extraction of <strong>water</strong>.<br />
Article 12. Public Performance Audit. The LGUs shall establish a system of public performance<br />
audit for public <strong>and</strong> private <strong>water</strong> utilities focusing on critical performance indicators. Upon<br />
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LGU MANDATES in watsan provision 2<br />
request of the LGUs, <strong>DILG</strong> may provide technical assistance for the purpose, in coordination with<br />
appropriate national government agencies.<br />
❙ NEDA BOARD RESOLUTION NO. 6 (SERIES OF 1996)<br />
APPROVING THE RECOMMENDATION OF THE INFRASTRUCTURE COMMITTEE (INFRACOM) ON<br />
THE EXECUTING AGENCY ARRANGEMENT FOR THE DEVOLVED INFRASTRUCTURE ACTIVITIES /<br />
FACILITIES<br />
Matrix of Financing <strong>and</strong> Management Options<br />
Option<br />
LGU-Financed <strong>and</strong> Managed<br />
Service Contract<br />
Management Contract<br />
Description<br />
The LGU finances the investment from its income <strong>and</strong> other resources available<br />
to it (e.g. IRA, locally-generated taxes, grants) or borrows from financial institution.<br />
It then establishes a profit center within the LGU office with a separate cost<br />
accounting system. Under this arrangement, the LGU directly manages the<br />
operations of the commercial risk.<br />
The LGU finances the investment <strong>and</strong> directly operates <strong>and</strong> manages the system.<br />
It enters into contract with a private party to undertake billing <strong>and</strong> collection <strong>and</strong>/or<br />
repair <strong>and</strong> maintenance activities for a fee. The LGU maintains a profit center within<br />
the LGU office <strong>and</strong> assumes the commercial risk.<br />
The LGU finances the investment <strong>and</strong> enters into contract with a private party to<br />
manage the system. The private party collects the <strong>water</strong> tariffs set by the LGU,<br />
operates <strong>and</strong> manages the system <strong>and</strong> in turn, is paid a management fee by the<br />
LGU. The LGU maintains a profit center within the LGU office <strong>and</strong> assumes the<br />
commercial risk.<br />
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Option<br />
Lease Contract<br />
Concession Contract<br />
Creation of a Local<br />
Water District<br />
LGU Company<br />
Build-Operate-Transfer<br />
Joint Venture Agreement<br />
Description<br />
The LGU finances the capital expenditures <strong>and</strong> leases the facility to the private sector.<br />
The private sector assumes the commercial risks <strong>and</strong> the responsibility to operation<br />
<strong>and</strong> maintenance. To recover its costs, the private party is allowed to collect user<br />
fees as well as any other charges on behalf of the LGU.<br />
The LGU enters into contract with a private party to undertake the investment. The<br />
private party assumes the assets of the LGU <strong>and</strong> undertakes to exp<strong>and</strong> the services<br />
according to the terms <strong>and</strong> conditions of the contract. The private party is allowed<br />
to operate the system <strong>and</strong> to collect user fees to recover its costs <strong>and</strong> earn a<br />
reasonable return on its investment. After the contract expires, the system reverts<br />
to the LGU or may be contracted out again by the LGU.<br />
The LGU may create a local <strong>water</strong> district. The local <strong>water</strong> district finances the<br />
investment from a loan from the Local Water Utilities <strong>and</strong> Administration (LWUA)<br />
<strong>and</strong> operates <strong>and</strong> manages the system. The local <strong>water</strong> district is then supervised<br />
by LWUA.<br />
The LGU may form a <strong>water</strong> company to h<strong>and</strong>le the provision of the service. The<br />
<strong>water</strong> company shall be duly registered with the Securities <strong>and</strong> Exchange<br />
Commission (SEC) <strong>and</strong> shall have share holdings which can be sold to the private<br />
sector in the future. The LGU appoints the board members to be selected from the<br />
private sector who would then manage the company along commercial principles.<br />
Under the BOT scheme, the private sector finances the investment or any of its<br />
variants (per RA6970 as amended), operates it for a certain period of time after which<br />
the asset is transferred to the LGU. The private party is allowed to collect user fees<br />
to recover its costs <strong>and</strong> earn a reasonable rate of return on its investment. The LGU<br />
<strong>and</strong> the BOT proponent negotiate on the risk sharing.<br />
Under a joint venture agreement, the LGU <strong>and</strong> the private party share in the risks<br />
of the project <strong>and</strong> operate the system through a shared management <strong>and</strong><br />
organizational structure.<br />
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IMPLEMENTATION & POLICY ISSUES<br />
And GUIDING PRINCIPLES3
CHAPTER<br />
3<br />
IMPLEMENTATION & POLICY ISSUES AND GUIDING PRINCIPLES<br />
This chapter looks into some of the major implementation <strong>and</strong> policy issues <strong>and</strong> problems<br />
surrounding <strong>water</strong> <strong>and</strong> <strong>sanitation</strong>, which, for purposes of this Resource Book, are being presented<br />
in two categories: LWUA/<strong>water</strong> district level <strong>and</strong> LGU level. LGUs can respond to these issues <strong>and</strong><br />
problems by taking into account certain guiding principles, which will later be spelled out within<br />
the Chapter. Chapter 4 further illustrates how these guiding principles are being applied at the field<br />
level.<br />
❙ IMPLEMENTATION AND POLICY ISSUES<br />
◗ LWUA AND WATER DISTRICT LEVEL<br />
Water districts are public <strong>water</strong> supply utilities outside Metro Manila that are responsible for<br />
<strong>water</strong> supply <strong>and</strong> sewerage development <strong>and</strong> operation <strong>and</strong> management [Level III service] in urban<br />
areas. A Water District is a local corporate entity governed by a Board of Directors appointed by the<br />
local government, <strong>and</strong> managed by a General Manager appointed by the Water District Board. The<br />
creation of a <strong>water</strong> district is based on a transfer of ownership of assets from the local government.<br />
Water districts are established under the Local Water Utilities Administration (LWUA).<br />
Funding is a major issue. Funds generated internally by the LWUA <strong>and</strong> <strong>water</strong> districts are often limited.<br />
The lack of funds is one major reason why the LWUA provides loans to only a few viable <strong>water</strong> districts,<br />
<strong>and</strong> why <strong>water</strong> districts find it extremely difficult to pay their loan obligations to the LWUA. The result<br />
is a loss of financial viability for both the LWUA <strong>and</strong> <strong>water</strong> districts.<br />
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The relatively low-cost loans provided by the LWUA have also discouraged <strong>water</strong> districts from trying<br />
to access private sector resources (bank loans). The problem is further compounded by the fact that<br />
the LWUA no longer receives any budget from the national budget. This means less money<br />
allocated for operation, maintenance, <strong>and</strong> upgrading of existing <strong>water</strong> systems.<br />
Because the LWUA <strong>and</strong> the <strong>water</strong> districts lack the necessary capital to finance systems upgrading<br />
<strong>and</strong> expansion, they are unable to meet their coverage targets. There are three experiences of <strong>water</strong><br />
districts featured in this resource book: Davao Water District, Manila Water <strong>and</strong> Maynilad. The<br />
first is semi-public, while the last two involve the private sector through the consignment<br />
arrangement. LGUs wishing to know more about <strong>water</strong> districts can find more information in<br />
Chapter 5.<br />
◗ LGU LEVEL<br />
There are five major LGU issues related to providing <strong>water</strong> supply <strong>and</strong> <strong>sanitation</strong> services:<br />
Institutional<br />
Because <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> are not the only problems confronting communities, <strong>water</strong> <strong>and</strong><br />
<strong>sanitation</strong> projects must compete for LGU scarce resources. Likewise, communities compete with<br />
each other for <strong>water</strong> resources. Yet at the same time, different <strong>water</strong> uses (potable, irrigation, <strong>and</strong><br />
industrial) compete with each other. To make matters worse, inadequate attention given to<br />
<strong>sanitation</strong> issues imperils the health <strong>and</strong> environmental benefits of an improved <strong>water</strong> supply.<br />
Since <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> projects are normally viewed as high-profile development projects,<br />
unscrupulous politicians can use them as a political tool. Thus, it is important to regard <strong>water</strong> <strong>and</strong><br />
<strong>sanitation</strong> projects as more than an infrastructure problem <strong>and</strong> repackage them as social enterprises.<br />
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Technical<br />
In many instances, <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> systems are designed with little rational basis mostly<br />
because there is a real lack of knowledge about various low-cost technology options. As a result,<br />
inappropriate technology is often applied, which can mean higher project costs. The rising cost of<br />
project inputs, graft <strong>and</strong> corruption, improper operation <strong>and</strong> maintenance of the system, <strong>and</strong> the<br />
need or tendency to obtain <strong>water</strong> from more distant sources also contribute immensely to the rising<br />
cost of <strong>water</strong> supply service.<br />
Thus, poverty stricken communities <strong>and</strong> areas (specifically in areas without surface or ground <strong>water</strong>),<br />
should give serious thought to using rain<strong>water</strong> <strong>and</strong> technologies to reduce their investment on <strong>water</strong><br />
systems. Likewise, there is a need to develop project designs <strong>and</strong> options for <strong>water</strong> <strong>and</strong> <strong>sanitation</strong><br />
projects in coastal areas.<br />
Financial<br />
LGU financing for large-scale <strong>water</strong> systems is very limited (e.g., there are strict limitations on LGU<br />
borrowing) as <strong>sanitation</strong> <strong>and</strong> sewerage projects are simply not a priority. In addition, capacity building<br />
is not regarded as an important investment cost. Instead, there is a preference for short-term, mostly<br />
heavily subsidized projects that yield also short-term returns.<br />
Exacerbating the problem is the public’s indifference to rising <strong>water</strong> costs primarily because <strong>water</strong><br />
is regarded as a free resource. Because rate increases are often viewed with suspicion <strong>and</strong> associated<br />
with graft, some social preparation may be necessary to change this mindset.<br />
Although <strong>water</strong> must be affordable, there are expensive <strong>water</strong> systems that charge very high<br />
<strong>water</strong> tariffs. Such <strong>water</strong> systems ultimately tend to discriminate against those who cannot afford<br />
the cost of <strong>water</strong>. As shown in the case of the Magdalena Water System Project in Laguna, the need<br />
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13 WATER AND SANITATION<br />
to recoup investment <strong>and</strong> generate profit ultimately failed to provide the community with<br />
affordable <strong>water</strong> (Chapter 4).<br />
Environmental<br />
Water sources are quickly being depleted due to environmental degradation. In many areas,<br />
salt<strong>water</strong> <strong>and</strong> pollutants have seeped into ground<strong>water</strong> sources, resulting in poorer <strong>water</strong> quality.<br />
Meanwhile, unabated population growth <strong>and</strong> inadequate provision for waste<strong>water</strong> management<br />
contribute to increasing waste <strong>and</strong> waste<strong>water</strong> problems. These problems eventually lead to<br />
<strong>water</strong> source <strong>and</strong> environmental degradation.<br />
Socio-cultural<br />
Increasing population puts an enormous dem<strong>and</strong> on <strong>water</strong> resources. What makes this worse is<br />
that only a minority has good access to <strong>water</strong>. Likewise, there is a growing mentality among<br />
people that <strong>water</strong> closet toilets, washing machines, <strong>and</strong> the like are the ideal—thus negating the<br />
option of using more appropriate, alternative, <strong>and</strong> less costly technologies.<br />
❙ ADEQUATE WATER AND<br />
SANITATION FOR ALL: GUIDING PRINCIPLES<br />
The assessment of the <strong>water</strong> sector in the Philippines is based on the Dublin Principles 4 that should<br />
serve as overall guides in the delivery of <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> for all. The first principle states that<br />
management of <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> should be comprehensive <strong>and</strong> is within the framework of a<br />
national <strong>water</strong> strategy that reflects social, economic, <strong>and</strong> environmental objectives. Formulation<br />
of this strategy should be participatory in manner, <strong>and</strong> should be based on an accurate assessment<br />
of the <strong>water</strong> resources of the area. Furthermore, strategies should take into account the impact<br />
of infrastructure projects <strong>and</strong> programs across the different sectors.<br />
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The second principle deals with the institutions at the national<br />
<strong>and</strong> regional levels that manage <strong>water</strong> resources. These<br />
institutions should plan, issue <strong>and</strong> monitor <strong>water</strong> permits, collect<br />
<strong>and</strong> analyze data, <strong>and</strong> regulate <strong>water</strong> services, with respect to<br />
pricing <strong>and</strong> quality of service. These institutional efforts should<br />
emphasize decentralization, stakeholder participation, <strong>and</strong><br />
gender considerations.<br />
The third principle, named the economic <strong>and</strong> social principle,<br />
states that <strong>water</strong> should be treated as an economic good.<br />
Subsidies should be transparent <strong>and</strong> justified; cost recovery<br />
policies should be clear; economic instruments should be used<br />
to provide incentives for performance by providers <strong>and</strong> efficiency<br />
by users; <strong>and</strong>, special efforts should be made to meet the needs<br />
of the poor.<br />
There are four guiding principles for LGUs <strong>and</strong> other groups that<br />
are interested in pursuing <strong>water</strong> supply <strong>and</strong> <strong>sanitation</strong> projects.<br />
These guiding principles help LGUs to identify the general<br />
activities that are necessary to ensure the success of their <strong>water</strong><br />
<strong>and</strong> <strong>sanitation</strong> projects. These principles were culled from many<br />
experiences in providing <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> to communities<br />
across the globe.<br />
Dublin Principles<br />
1. Comprehensive<br />
management of <strong>water</strong> <strong>and</strong><br />
<strong>sanitation</strong> falls within the<br />
framework of national <strong>water</strong><br />
strategy<br />
2. National <strong>and</strong> regional<br />
institutions that manage<br />
<strong>water</strong> resources shall<br />
emphasize decentralization,<br />
participation <strong>and</strong> gender<br />
3. Water should be treated as<br />
an economic good<br />
As articulated by the Philippine Center for Water <strong>and</strong> Sanitation-International Training Network<br />
Foundation (PCWS-ITNF), these guiding principle are: (1) ensure sustainability of potable <strong>water</strong> supply<br />
<strong>and</strong> <strong>sanitation</strong> services, (2) ensure effective implementation of <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> projects, (3)<br />
develop a culture of operation <strong>and</strong> maintenance, <strong>and</strong> (4) employ viable institutional arrangements.<br />
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◗ ENSURING SUSTAINABILITY OF<br />
POTABLE WATER SUPPLY AND SANITATION SERVICES<br />
From experience <strong>and</strong> study over the years, the PCWS-ITNF has found that the common elements<br />
of project sustainability are: (a) using appropriate technology; (b) fostering community participation;<br />
(c) <strong>and</strong> ensuring transparent <strong>and</strong> conscientious resource management.<br />
Appropriate technology<br />
For any given community situation, there is usually a wide choice of technology options for <strong>water</strong><br />
supply provision:<br />
Water source – ground like springs <strong>and</strong> wells, surface <strong>water</strong> (check gates <strong>and</strong> dam reservoirs),<br />
rain<strong>water</strong><br />
Water treatment – disinfection (use of chlorinators, ultraviolet, <strong>and</strong> slow s<strong>and</strong> filter); use of settler<br />
tanks <strong>and</strong> filter areas to remove turbidity; removal of dissolved <strong>and</strong> unwanted substances<br />
(desalination, charcoal filtration, flocculation)<br />
Water transmission – motorized or manual pumps, public taps (community faucets), household<br />
connections<br />
Service level – taps at source (level 1), public tap st<strong>and</strong>s (level 2), <strong>and</strong> individual household<br />
connections (level 3).<br />
Type of intervention – do nothing at all; build, exp<strong>and</strong>, or rehabilitate a system; have various<br />
sources, systems <strong>and</strong> technologies serve a community.<br />
For <strong>sanitation</strong>, one has the various wet <strong>and</strong> dry on-site technologies (human waste is contained,<br />
treated, <strong>and</strong> released into the environment at the site of its generation), <strong>and</strong> offsite technologies<br />
(human waste is conveyed to a central treatment facility). 5<br />
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For the two-thirds of Filipinos who live in rural <strong>and</strong> semi-rural areas, the onsite<br />
<strong>sanitation</strong> options available to them seem to be affordable enough.<br />
However, for the rest who live in urban areas <strong>and</strong> whose waste<strong>water</strong> can<br />
only be treated off-site, a per capita construction cost of P4,000 to P7,000<br />
will translate into unacceptable sewage treatment charges of P200 to<br />
P350 per household, per month, if present West-originated technologies<br />
are adopted. Treatment options that are less expensive should thus be<br />
developed.<br />
The most appropriate technology is the one that delivers the most benefits<br />
at the least cost. Thus, one important way of determining the most<br />
appropriate combination is through the cost-benefit ratio.<br />
Costs are easy to estimate: depreciation, interest on investment, <strong>and</strong><br />
operating costs. The environmental impact of the project also has to be<br />
taken into account: the disturbance caused by construction of the system;<br />
the value of the <strong>water</strong> extracted from the ecosystem; <strong>and</strong> the cost of<br />
mitigating the increased waste<strong>water</strong> that is generated. The type of<br />
technology to be used is also determined by the capacity of the source.<br />
Parameters for<br />
Evaluating WatSan<br />
Technologies<br />
a. What savings are<br />
made in the<br />
community’s <strong>water</strong>fetching<br />
efforts?<br />
b. How much household<br />
labor is saved?<br />
c. What are the benefits<br />
on health?<br />
d. What livelihood is<br />
created in the use of a<br />
particular technology?<br />
Benefits need to be more thoroughly examined. Each technology option<br />
has to be investigated using the following parameters: (a) what savings are<br />
made in the community’s <strong>water</strong>-fetching efforts? (b) how much household labor is saved? (c)<br />
what are the benefits on health? <strong>and</strong> (d) what livelihood is created in the use of a particular<br />
technology?<br />
Aside from using cost-benefit analysis to ascertain which appropriate technology to use, it is also<br />
important to establish who will receive these benefits in the community. Ideally, everybody should<br />
equally benefit. If this is not possible, the poor, the women, the very young, <strong>and</strong> very old should<br />
benefit the most since they are most disadvantaged.<br />
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The technology must also be knowledge <strong>and</strong> human resources intensive rather than capital<br />
intensive; local, rather than imported resource intensive; <strong>and</strong> operated <strong>and</strong> maintained by local<br />
residents. Hence, the strategy is to maximize the use of local resources <strong>and</strong> assets.<br />
Hence, it essential for key stakeholders (which include the local government, the community,<br />
<strong>and</strong> technical people) to acquire the necessary technological aptitude, proficiencies, <strong>and</strong> confidence<br />
needed for the construction, operation, <strong>and</strong> maintenance of <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> systems. This can<br />
be done through training, research <strong>and</strong> study, <strong>and</strong> h<strong>and</strong>s-on exposure.<br />
The proper selection <strong>and</strong> design of technology can save 30 percent or more of project construction<br />
<strong>and</strong> running costs.<br />
Community participation<br />
If a project is to be sustainable, it is important to get the community involved from the very start.<br />
The community must express a need for such a project <strong>and</strong> they must be informed of the available<br />
technology options <strong>and</strong> their implications at the project planning stage. They should be allowed<br />
to make an informed choice from these options so that they will “own” the project. It is equally<br />
important for the community to acquire the skills in the operation <strong>and</strong> maintenance of the system,<br />
not just through training, but also from their direct involvement in the project.<br />
A community has numerous local resources that they can reasonably volunteer for use in the project,<br />
such as time, manpower, materials, finances, management structures, right-of-way acquisition,<br />
supervision <strong>and</strong> monitoring, the security of project personnel, materials <strong>and</strong> equipment. The use<br />
of these local resources not only reduces the cost of the project for the LGU, but also indicates: (a)<br />
the importance placed by the community on the project, <strong>and</strong> (b) the willingness of the community<br />
to sustain the project.<br />
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IMPLEMENTATION & POLICY ISSUES AND GUIDING PRINCIPLES 3<br />
To facilitate community participation, the political structures (mayor, vicemayor,<br />
barangay captains, <strong>and</strong> councils) <strong>and</strong> political (LGOO <strong>and</strong> MPDC)<br />
<strong>and</strong> technical officers of LGUs need to acquire the necessary skills for<br />
effectively engaging the community in a rational manner. These skills<br />
include developing LGU communication skills <strong>and</strong> instilling a development<br />
orientation among LGU workers.<br />
Technical officers should be able to explain <strong>and</strong> convey technical ideas <strong>and</strong><br />
plans in a way that the community can underst<strong>and</strong>. Enhanced LGU<br />
capacity for community organizing can strengthen people’s involvement<br />
in <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> projects. People’s involvement is important because<br />
community participation can save project costs by 30 percent.<br />
The participation of women <strong>and</strong> other marginalized groups in the<br />
community should be ensured. Both men <strong>and</strong> women from poor<br />
communities must be mobilized to take part in the community<br />
management system. This provides them opportunities to meaningfully<br />
participate in the betterment of their lives.<br />
Graft <strong>and</strong> inefficiency<br />
do not only waste<br />
government resources,<br />
they also perpetuate a<br />
culture of corruption<br />
<strong>and</strong> distrust of<br />
government. People<br />
will not sustain<br />
projects <strong>and</strong> systems<br />
that are tainted by<br />
graft<br />
Organizing for <strong>sanitation</strong>, meanwhile, is more difficult than organizing for <strong>water</strong> supply. In a<br />
community in Indonesia, it took two decades to improve <strong>sanitation</strong> coverage from 17 percent to<br />
85 percent.<br />
Yet one cannot go around <strong>sanitation</strong> issues. Aside from linking hygiene, <strong>water</strong> supply, <strong>and</strong> the<br />
environment with <strong>sanitation</strong>, a possible strategy would be to make <strong>sanitation</strong> more attractive by<br />
linking it to resource recovery.<br />
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3 WATER AND SANITATION<br />
Transparent <strong>and</strong> conscientious resource <strong>and</strong> project management<br />
Graft <strong>and</strong> inefficiency do not only waste government resources, they also perpetuate a culture of<br />
corruption <strong>and</strong> distrust of government. People will not sustain projects <strong>and</strong> systems that are<br />
tainted by graft.<br />
There is no other way of fostering good governance than for the LGU to lead by example. LGUs can<br />
facilitate transparency by:<br />
1. Ensuring accountable <strong>and</strong> transparent records <strong>and</strong> the free flow of information.<br />
2. Putting in place financial <strong>and</strong> procurement management.<br />
3. Being informed about current <strong>and</strong> reasonable prices of project inputs obtained through fair <strong>and</strong><br />
thorough canvassing; when <strong>and</strong> where possible, involving the community in the canvassing <strong>and</strong><br />
procuring of materials.<br />
4. Ensuring community participation <strong>and</strong> the community’s ability to underst<strong>and</strong> the project <strong>and</strong><br />
discern values.<br />
5. Timely <strong>and</strong> thorough monitoring (especially on financial <strong>and</strong> procurement matters)<br />
6. Maintaining check-<strong>and</strong>-balance systems.<br />
7. Adopting transformational political leadership, that is, emphasizing on meeting the general<br />
community’s interests over individual needs.<br />
Transparent <strong>and</strong> conscientious resource <strong>and</strong> project management can reduce project costs <strong>and</strong><br />
increase sustainability by 30 percent or more.<br />
The matrix on the next page offers a framework on how LGUs can address specific <strong>water</strong> <strong>and</strong><br />
<strong>sanitation</strong> issues <strong>and</strong> concerns through appropriate technology, community participation, <strong>and</strong><br />
transparent <strong>and</strong> conscientious resource <strong>and</strong> project management.<br />
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HOW SUSTAINABILITY FACTORS CAN ADDRESS WATER SANITATION ISSUES AND CONCERNS<br />
Issue/ Concern<br />
Sustainability Factor<br />
Appropriate Technology Community Participation Transparent <strong>and</strong><br />
Conscientious Resource <strong>and</strong><br />
Project Management<br />
Depleting <strong>water</strong> sources<br />
Watershed<br />
management<br />
Multiple <strong>water</strong> sources<br />
Water conservation<br />
technologies<br />
Community-based<br />
<strong>water</strong>shed<br />
management<br />
Water conservation<br />
education<br />
Deteriorating <strong>water</strong><br />
quality<br />
Watershed<br />
management<br />
Multiple <strong>water</strong> sources<br />
<strong>and</strong> <strong>water</strong> conservation<br />
technologies<br />
Water treatment<br />
technologies<br />
Education <strong>and</strong> use of<br />
proper waste disposal<br />
methods<br />
Increasing waste <strong>and</strong><br />
waste<strong>water</strong> problems<br />
Waste <strong>and</strong> waste<strong>water</strong><br />
disposal technologies<br />
Same as above<br />
Increasing population<br />
Designs to account for<br />
long term population<br />
increase<br />
Multiple <strong>water</strong> source<br />
technologies<br />
Rising material<br />
expectations among<br />
people<br />
Less materialist<br />
technologies<br />
Consumer education<br />
Less materialist attitudes<br />
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Issue/ Concern<br />
Sustainability Factor<br />
Appropriate Technology Community Participation Transparent & Conscientious<br />
Resource & Project Management<br />
Some have very good<br />
access to <strong>water</strong>, others<br />
have less<br />
Thorough analysis of social<br />
equity in sharing benefits<br />
<strong>and</strong> costs<br />
Community-based, propoor<br />
consensus on who<br />
will have priority in <strong>water</strong><br />
service<br />
Cost-sharing<br />
Gaps in the knowledge<br />
<strong>and</strong> practice of<br />
appropriate<br />
technologies<br />
Continued upgrading of<br />
knowledge <strong>and</strong> capability<br />
for the practice of<br />
appropriate technologies<br />
Information <strong>and</strong> skills<br />
dissemination in the<br />
community<br />
Proficiency of people who<br />
will implement projects<br />
using these technologies<br />
Rising investment costs<br />
of <strong>water</strong> supply service<br />
Selection of technologies<br />
with the greatest costbenefit<br />
ratio<br />
Community counterparts<br />
Financial recovery<br />
measures<br />
Avoidance of graft <strong>and</strong><br />
inefficiency in projects<br />
Good financial <strong>and</strong><br />
procurement<br />
management<br />
Unacceptability to the<br />
public of the rising cost<br />
of this basic social<br />
service<br />
Appraisal by the community<br />
of technologies<br />
Consumer education<br />
Appraisal by the<br />
community of rational<br />
basis of prices,<br />
technologies <strong>and</strong> <strong>water</strong><br />
tariff (or communitybased<br />
formulated <strong>and</strong><br />
approved <strong>water</strong> rates<br />
Complete transparency<br />
during, <strong>and</strong> efficiency of,<br />
project implementation<br />
Water supply <strong>and</strong><br />
<strong>sanitation</strong> competing<br />
for resources with other<br />
governmental<br />
responsibilities<br />
Selection of most<br />
appropriate technologies<br />
using cost-benefit measures<br />
<strong>and</strong> prioritizing this over<br />
other government<br />
expenditures<br />
Community counterpart<br />
Financial recovery<br />
measures<br />
Avoidance of graft <strong>and</strong><br />
inefficiency in project<br />
Good financial <strong>and</strong><br />
procurement<br />
management<br />
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IMPLEMENTATION & POLICY ISSUES AND GUIDING PRINCIPLES 3<br />
Issue/ Concern<br />
Sustainability Factor<br />
Appropriate Technology Community Participation Transparent & Conscientious<br />
Resource & Project Management<br />
Competing uses of <strong>water</strong><br />
Comparative costbenefit<br />
analyses<br />
Provision for payment by<br />
users for environmental<br />
impact<br />
Community consensus on<br />
resource-sharing<br />
Inadequate attention<br />
given to <strong>sanitation</strong><br />
Promotion of appropriate<br />
<strong>sanitation</strong> solutions<br />
Promotion of <strong>sanitation</strong><br />
awareness <strong>and</strong> facilitating<br />
access of households to<br />
building their <strong>sanitation</strong><br />
systems <strong>and</strong> changing<br />
hygiene behavior<br />
Inadequate operation<br />
<strong>and</strong> maintenance of<br />
<strong>water</strong> supply <strong>and</strong><br />
<strong>sanitation</strong> systems<br />
Low-cost, appropriate<br />
operation <strong>and</strong><br />
management solutions<br />
Training<br />
Emergence of<br />
representative, democratic<br />
<strong>and</strong> responsible communitybased<br />
operation <strong>and</strong><br />
management organization<br />
Responsible, responsive,<br />
efficient, transparent <strong>and</strong><br />
graft-free administration of<br />
system by operation <strong>and</strong><br />
management organization.<br />
◗ EFFECTIVE IMPLEMENTATION OF WATER AND SANITATION PROJECTS<br />
In order for project implementation to be effective, each of the key sustainability factors (i.e.,<br />
appropriate technology, community participation, conscientious <strong>and</strong> transparent management)<br />
must be applied at each stage of the project. The following is a simple run-down of what should<br />
be accomplished per project stage.<br />
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Guiding Principles<br />
for LGUs<br />
1. Ensure<br />
sustainability of<br />
potable <strong>water</strong><br />
supply <strong>and</strong><br />
<strong>sanitation</strong> services<br />
2. Efficiently<br />
implement <strong>water</strong><br />
<strong>and</strong> <strong>sanitation</strong><br />
projects<br />
3. Develop a culture of<br />
operation <strong>and</strong><br />
maintenance<br />
4. Employ viable<br />
institutional<br />
arrangements<br />
Planning <strong>and</strong> technology selection stage<br />
Preparation of several plan options, each examining social equity, economic<br />
<strong>and</strong> environmental costs <strong>and</strong> benefits<br />
Community is apprised of the plan options with the highest cost-benefit<br />
ratios; their consequences; their roles <strong>and</strong> responsibilities (e.g., counterparts<br />
during construction <strong>and</strong> sustainable <strong>and</strong> rational tariff structure) so that<br />
they can make an informed choice of the most optimal plan<br />
Plan should include provisions for transparent <strong>and</strong> accountable management<br />
Community organizing stage<br />
Community accepts their roles <strong>and</strong> responsibilities in the project<br />
A representative <strong>and</strong> responsible body (to be involved in project<br />
implementation <strong>and</strong> to assume responsibility for the operation <strong>and</strong><br />
maintenance of the system) is elected <strong>and</strong> trained<br />
The body is involved in monitoring project implementation<br />
Construction stage<br />
Use of appropriate construction technologies<br />
The community provides counterparts (e.g., materials, manpower,<br />
equipment, right-of-way, safeguarding of project assets, management, <strong>and</strong><br />
monitoring)<br />
Transparent <strong>and</strong> conscientious construction management, especially in<br />
procurement <strong>and</strong> financial matters<br />
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Operation <strong>and</strong> maintenance stage<br />
Use of appropriate operation <strong>and</strong> maintenance technologies<br />
Body accepts responsibility for operation <strong>and</strong> maintenance <strong>and</strong> is trained for such, along with<br />
financial <strong>and</strong> administrative management skills<br />
Democratic management <strong>and</strong> safeguards to make sure that transparent <strong>and</strong> conscientious<br />
system management is institutionalized<br />
◗ DEVELOPING A CULTURE OF OPERATION<br />
AND MAINTENANCE OF WATER AND SANITATION SYSTEMS<br />
Operation <strong>and</strong> maintenance planning should start at the design stage of a project rather than be<br />
an afterthought. Too often, much of the <strong>water</strong> sector is construction-oriented rather than operations<br />
<strong>and</strong> maintenance-oriented. A lot of money can be spent all at once during construction, while<br />
operation <strong>and</strong> maintenance is a continuing, yet involved <strong>and</strong> low-budget, activity.<br />
The community should be willing to accept the responsibilities for operation <strong>and</strong> maintenance: to<br />
pay the sustainable <strong>and</strong> rational <strong>water</strong> tariffs <strong>and</strong> to select a democratic <strong>and</strong> responsible communitybased<br />
operation <strong>and</strong> maintenance organization. It is important for this organization to be willing<br />
to acquire the necessary technical, financial, <strong>and</strong> administrative skills. Outside resources for<br />
operation <strong>and</strong> maintenance should likewise be identified (replacement parts, equipment, services,<br />
information <strong>and</strong> knowledge).<br />
With conscientious attention given to operation <strong>and</strong> maintenance, <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> systems<br />
can serve the communities for their full service life of up to 50 years <strong>and</strong> even exp<strong>and</strong> to meet future<br />
community needs. (Proper turn-over of projects from the funding agency or LGU to the communitybeneficiary<br />
should help ensure that <strong>water</strong> associations are held responsible for the operations <strong>and</strong><br />
maintenance of projects.)<br />
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◗ EMPLOYING VIABLE INSTITUTIONAL ARRANGEMENTS<br />
LGUs can explore the various institutional, financial <strong>and</strong> management arrangements for <strong>water</strong> <strong>and</strong><br />
<strong>sanitation</strong> as prescribed by NEDA Resolution No. 6 (series of 1996) featured in Chapter 2 of this<br />
Resource Book. These viable institutional options include LGU-financed <strong>and</strong> managed, private sector<br />
participation or privatization (e.g., service contract, management contract, lease contract, concession<br />
contract, Build-Operation-Transfer, <strong>and</strong> joint venture agreement), <strong>and</strong> creation of a Local Water District<br />
<strong>and</strong>/or LGU Company.<br />
The Resource Book particularly highlights two options in <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> systems provision:<br />
privatization <strong>and</strong> community-managed models. LGUs seem to be very interested in these models,<br />
even if the NEDA has not identified the latter as a management model for <strong>water</strong> <strong>and</strong> <strong>sanitation</strong><br />
projects.<br />
Privatization refers to the provision of publicly funded services <strong>and</strong> activities in the areas of social<br />
services, welfare, <strong>and</strong> employment by non-governmental entities. 6 Although there can be many<br />
types of privatization, the most well known is the corporate privatization model. The Magdalena<br />
case study is an example of corporate privatization.<br />
Community-managed Water Systems<br />
Community management has become the leading concept for implementing <strong>water</strong> supply<br />
systems in rural areas in developing countries. It was seen as an answer to the large-scale<br />
breakdown of <strong>water</strong> supply systems <strong>and</strong> the failure of governments to either provide clean <strong>water</strong><br />
or devise a system where other agencies would supply it reliably <strong>and</strong> consistently. The idea that<br />
communities should operate <strong>and</strong> maintain <strong>water</strong> supply systems themselves came partly from a<br />
growing skepticism in the idea that only central governments can secure the needs of their<br />
populations, <strong>and</strong> partly from the conviction that communities have the skills <strong>and</strong> motivation to meet<br />
their own essential needs. 7<br />
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Community-managed <strong>water</strong> supply systems work well when people are involved, when their<br />
needs are clearly established, when the capacity building is built into the process, <strong>and</strong> the local<br />
management structures are emphasized. Other enhancing factors include: prior <strong>and</strong> informed<br />
consultation, clarity of ownership <strong>and</strong> responsibilities, indigenous leadership, <strong>and</strong> personal <strong>and</strong><br />
collective responsibilities in carrying out the work ahead. However, experience from the field<br />
reveals that there are some considerations in implementing community-based <strong>water</strong> systems.<br />
The following are the major characteristics of a community-managed <strong>water</strong> project:<br />
Participation in decision-making between the support groups (NGOs, LGUs) <strong>and</strong> primary<br />
stakeholders (user groups) is crucial. This should take place in a continual process of shared<br />
decision-making at all stages of the project cycle. Participation helps the community<br />
develop its sense of responsibility <strong>and</strong> control over the local operation, maintenance, <strong>and</strong><br />
management of the <strong>water</strong> or <strong>sanitation</strong> system. However, participation should not be limited<br />
to labor <strong>and</strong> money contributions.<br />
Community members are able to make informed choices in terms of choice <strong>and</strong> location of<br />
<strong>water</strong>/<strong>sanitation</strong> system, technology <strong>and</strong> level of service, operation, maintenance <strong>and</strong><br />
management.<br />
Capacity building is an output, especially the development of skills in management,<br />
planning, analysis, decision-making, <strong>and</strong> problem solving.<br />
Provision for the transfer of responsibility is built in from the beginning of the project, clearly<br />
recognizing that this is a process, not an event. Officers should not hold the same positions<br />
for a very long time.<br />
Paid jobs in service operation <strong>and</strong> management are created wherever possible. Reliance on<br />
volunteer labor is reduced or eliminated.<br />
Technology is kept very simple to maintain <strong>and</strong> repair, where possible, with a reliable supply<br />
of spare parts <strong>and</strong> technical assistance available locally.<br />
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3 WATER AND SANITATION<br />
Approximate Cost/Level of Effort for Implementing a Community-managed Water Project<br />
Establishing a community-managed project need not be too expensive. Investments in capacity<br />
building are a necessary ingredient to increase the sustainability of a <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> project.<br />
While cost for community organizing (CO) work <strong>and</strong> skills training may vary, the following needs<br />
to be considered when replicating a similar approach in other areas:<br />
1. The hiring of a full time CO worker who will initially receive training <strong>and</strong> guidance on how to<br />
organize the men <strong>and</strong> women of a barangay into a viable user's group that will be involved in<br />
the decision-making processes of a <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> project.<br />
2. Adequate budget for barangay level trainings <strong>and</strong> follow-up capability-building activities.<br />
3. Continuous supervision <strong>and</strong> monitoring that focus on sustainability indicators both at the<br />
community level (users' group level) <strong>and</strong> support group level (LGU or federation).<br />
4. Adequate time to allow the community association to develop <strong>and</strong> consolidate. The time frame<br />
for this kind of project varies. For instance, the time frame of six months to one year helped<br />
significantly to sustain the momentum of one community association in managing its <strong>water</strong><br />
systems.<br />
5. Support for other activities such as networking <strong>and</strong> linkage building. The continuous flow of<br />
visitors to the demonstration project plus the assistance required from the other barangays kept<br />
the community association active <strong>and</strong> alert. These kinds of support from other communities<br />
served as a challenge to the community association to run its affairs well.<br />
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The indicators of successful community-managed <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> services are:<br />
Effectively sustained functioning system/service with effective financing <strong>and</strong> management.<br />
Effective use that is safe <strong>and</strong> environmentally sound.<br />
Dem<strong>and</strong>-responsive service.<br />
Division of burdens <strong>and</strong> benefits.<br />
The Doña Flavia, Casay <strong>and</strong> New Bulatukan associations exemplify a community-managed institutional<br />
arrangement. In these cases, integrating <strong>and</strong> investing in social infrastructure development <strong>and</strong><br />
capability building in <strong>water</strong>-<strong>sanitation</strong> projects facilitate the growth of viable local organizations that<br />
could eventually take over the responsibility of managing, operating, <strong>and</strong> maintaining the <strong>water</strong><br />
delivery system. Also clear in both cases is the involvement of LGUs in the development of local<br />
organizations <strong>and</strong> in the provision of continuing local support to these organizations. This<br />
harmonious relationship between the LGUs <strong>and</strong> the local organizations has facilitated the growth<br />
of viable <strong>and</strong> sustainable <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> systems that provide affordable <strong>and</strong> efficient <strong>water</strong><br />
<strong>and</strong> <strong>sanitation</strong> services.<br />
Social Privatization<br />
Social privatization is another approach to privatization that seems to<br />
have emerged particularly as a reaction to corporate privation, yet is<br />
distinct from community-managed models. Social privatization involves<br />
running public services as an enterprise but with an orientation to<br />
plow profits back in pursuit of social objectives. Advocates of social<br />
privatization are concerned that large <strong>and</strong>, in some instances,<br />
transnational corporations have taken over <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> service<br />
provision in many countries with increasingly negative repercussions to<br />
poor segments of the population. The discourse on social privatization,<br />
however, continues to evolve.<br />
Social privatization<br />
involves running public<br />
services as an<br />
enterprise but with an<br />
orientation to plow<br />
profits back in pursuit<br />
of social objectives<br />
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3 WATER AND SANITATION<br />
As will be shown in Chapter 4, the experience of Darangan exemplifies a socially privatized<br />
institutional arrangement. The Darangan case shows communities being directly responsible for<br />
the ownership, management, operation, <strong>and</strong> maintenance of their <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> systems.<br />
This experience has resulted in the development of viable <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> systems, as well as<br />
in the growth of strong social organizations.<br />
The process of social privatization has the potential to contribute to poverty reduction <strong>and</strong> can lead<br />
to entrepreneurship <strong>and</strong> strong local democracy. Social privatization features:<br />
Participatory decision-making<br />
Community consultation<br />
Access to relevant information<br />
Socially sensitive tariff structure ensuring that the poor can afford their basic <strong>water</strong> requirement<br />
Legal identity<br />
Ownership of the <strong>water</strong> supply system <strong>and</strong> the process of acquiring the system <strong>and</strong> its actual<br />
management<br />
Institutional autonomy <strong>and</strong> protection from political interference<br />
Venue for livelihood opportunities <strong>and</strong> the practice of local democracy<br />
Investment in long-term community building relationships<br />
Partnership with NGOs <strong>and</strong> civil society groups<br />
Continuing education<br />
Deliberate efforts to enable the poor to benefit from the <strong>water</strong> service<br />
In social privatization, it is the community that shoulders the cost of owning, managing, operating,<br />
<strong>and</strong> maintaining <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> systems, including the cost of building the community's sense<br />
of ownership over the process. The <strong>water</strong> users themselves own the service. Thus, social privatization<br />
also presents a new dimension to resource ownership-from the traditional centralized, huge<br />
<strong>water</strong> utility ownership to the several user-owned utility system.<br />
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Social privatization maintains its self-help character <strong>and</strong> mechanisms for community consultation<br />
<strong>and</strong> participation. It does not encourage the concentration of power <strong>and</strong> wealth in the h<strong>and</strong>s of<br />
a few. As a result, it promotes a more equitable distribution of resources.<br />
Social privatization benefits the poor. The social privatization process makes communities more<br />
confident about their own abilities <strong>and</strong> they are able to overcome their apathy toward government<br />
programs. The learning opportunities can contribute to community empowerment <strong>and</strong> the<br />
creation of a healthy environment.<br />
Community Management versus Social Privatization<br />
Social privatization <strong>and</strong> community management of <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> systems have many<br />
elements <strong>and</strong> characteristics in common. In some instances it has been said that social privatization<br />
is an advanced form of community-managed systems. Both systems present the merits <strong>and</strong><br />
advantages of several user-owned systems in contrast to a centralized, huge <strong>water</strong> utility, which<br />
is susceptible to political interference <strong>and</strong> even terrorism.<br />
However, community-managed <strong>and</strong> social privatization systems significantly differ on the source<br />
of the investment involved in setting up the system. Community-managed systems can be<br />
funded from LGUs, from civil society organizations, <strong>and</strong> from bilateral or multilateral donors. It has<br />
been observed that since the investment did not come from the community, the motivation to<br />
generate income that would sustain <strong>and</strong> exp<strong>and</strong> operations is consequently not as strong.<br />
On the other h<strong>and</strong>, social privatization involves systems that are installed using financial resources<br />
partly or wholly raised by the community. Because community resources are at stake, the<br />
entrepreneurial spirit is usually more pronounced. Hence, the group (usually a cooperative or an<br />
association) strives to operate the <strong>water</strong> system efficiently <strong>and</strong> effectively to generate profit that<br />
can be used for social ends.<br />
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GOOD PRACTICES IN WATSAN<br />
PROVISION4
GOOD PRACTICES IN WATSAN PROVISION<br />
CHAPTER<br />
4<br />
This section of the resource book highlights the experiences of five different <strong>water</strong> <strong>and</strong><br />
<strong>sanitation</strong> projects. The first three case studies (Doña Flavia, Casay, <strong>and</strong> New Bulatukan)<br />
illustrate the community-managed <strong>water</strong> supply system; the next case study (Darangan<br />
Water Service Development Cooperative) demonstrates the social privatization approach, <strong>and</strong> the<br />
last case study (Magdalena) shows an example of the privatization approach.<br />
The following are some of the key lessons <strong>and</strong> exemplary practices featured in the five case<br />
studies.<br />
Social privatization is an alternative to privatization or the corporate control over <strong>water</strong>.<br />
There is a need to increase the autonomy <strong>and</strong> accountability of service providers.<br />
Incentives, regulation, <strong>and</strong> awareness for sustainable <strong>water</strong> use must be developed.<br />
The use of shared <strong>water</strong> resources <strong>and</strong> developing cooperation must be managed.<br />
Water information, consultation <strong>and</strong> partnerships need to be enhanced.<br />
Preparing <strong>and</strong> adapting a <strong>water</strong> policy <strong>and</strong> action program involves investing in capacity<br />
building, monitoring <strong>and</strong> learning.<br />
Not all the cases featured in this section are good practices that will work in any situation. Rather,<br />
they show different ways of responding to institutional, financial, technical, <strong>and</strong> socio-cultural issues<br />
that local government units have to deal with when trying to deliver <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> services.<br />
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Community-Managed Approach Cases<br />
DOÑA FLAVIA WATER SUPPLY AND SANITATION ASSOCIATION (DFWSA)<br />
Contact Information<br />
Coordinator<br />
MPDC Office<br />
Doña Flavia, Municipality of<br />
San Luis, Agusan del Sur<br />
DFWSA Chairman<br />
Doña Flavia, Municipality of<br />
San Luis, Agusan del Sur<br />
Tel: 085-8300078<br />
or 0919-5400360<br />
BRIEF DESCRIPTION<br />
Barangay Doña Flavia, considered the commercial center of the municipality<br />
of San Luis, is the most populated barangay. Yet, access to safe <strong>water</strong> in the<br />
community was very limited due to that fact that only eight shallow wells<br />
provided for the area’s potable <strong>water</strong> needs. The challenge was to exp<strong>and</strong> the<br />
community’s access to safe <strong>water</strong> by introducing a <strong>water</strong> <strong>and</strong> <strong>sanitation</strong><br />
system that was creative, gender sensitive, highly participatory, <strong>and</strong> with a<br />
high potential for sustainability <strong>and</strong> replication.<br />
A budget of P500,000 was allocated for the <strong>water</strong> supply infrastructure. The<br />
municipal government contracted a private construction firm to develop <strong>and</strong> install the<br />
<strong>water</strong> system. As construction of the <strong>water</strong> system progressed, capacity building activities<br />
were also conducted. Capacity building was a major component of the project, which was<br />
intended for the community involved as well as the local government. The empowerment of<br />
disadvantaged groups in the communities, particularly the women, was particularly emphasized.<br />
A total of 2,687 people or 429 households were expected to benefit from the project.<br />
Since it began operation in 1998, the Doña Flavia project has been replicated in eight other<br />
barangays in San Luis where <strong>water</strong> supply <strong>and</strong> <strong>sanitation</strong> associations were also established.<br />
Through the support of the provincial government, these associations later formed<br />
themselves into a federation, which served as a forum for community members to dialogue<br />
directly with the government <strong>and</strong> with private entities on issues <strong>and</strong> problems related to<br />
<strong>water</strong> <strong>and</strong> <strong>sanitation</strong>.<br />
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Community-Managed Approach<br />
DOÑA FLAVIA<br />
Today, the Doña Flavia project is considered a successful initiative in building partnerships among the<br />
local government unit (both at the municipality <strong>and</strong> provincial levels), the community, civil society<br />
organizations, donors, <strong>and</strong> to a certain extent, even the private sector.<br />
HIGHLIGHTS<br />
Key features<br />
The DFWSA was ultimately responsible for the following:<br />
Efficient functioning of the <strong>water</strong> system (spare parts, special skills <strong>and</strong> equipment)<br />
Optimal utilization of the system<br />
Further training in accounting <strong>and</strong> systems management<br />
Expansion of system when capacity is needed<br />
Rehabilitation, when required<br />
Water quality surveillance<br />
Resource mobilization<br />
The Doña Flavia experience highlights the importance of capacity building in a <strong>water</strong> <strong>and</strong> <strong>sanitation</strong><br />
project. It features the many activities that go into the capacity building process, <strong>and</strong> how these<br />
activities eventually precipitate the formation of larger grassroots organizations <strong>and</strong> networks.<br />
The DFWSA experience likewise highlights the need to build the capacities of communities as well as<br />
the capacities of LGUs. This is deemed necessary because LGUs are not limited to providing logistical<br />
support for community-managed projects; LGUs also function as social partners of the community. It<br />
is this government-community relationship that spells success <strong>and</strong> sustainability.<br />
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4 WATER AND SANITATION<br />
DOÑA FLAVIA<br />
Community-Managed Approach<br />
Role of the LGU<br />
The LGUs concerned took the initiative by not only supporting the DFWSA project, but also advocating<br />
the replication of the project in other areas of the province. The provincial government of Agusan del<br />
Sur, through its Provincial Water <strong>and</strong> Sanitation Center (PWSC), played a key role in promoting exp<strong>and</strong>ed<br />
LGU <strong>and</strong> community-based <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> projects within the province.<br />
In 1999, two documents were prepared by the PWSC. These documents now form part of the framework<br />
on how <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> projects are to be implemented in the Agusan del Sur province <strong>and</strong><br />
municipalities. These documents are also being considered in other <strong>water</strong> <strong>sanitation</strong> projects of the<br />
national government.<br />
Required Capacities<br />
Training <strong>and</strong> continuous learning are vital to enhancing the capacities of the community <strong>and</strong> the LGU.<br />
In the case of Doña Flavia, three-day training <strong>and</strong> seminar-workshops were conducted by the PCWS-ITNF.<br />
These included:<br />
Orientation training <strong>and</strong> action planning workshop for community organizers, which focused in<br />
identifying community issues <strong>and</strong> needs that will be incorporated into action plans.<br />
Trainor’s training seminar-workshop for WATSAN project implementors, which covered topics such<br />
as basic skills on WATSAN O&M <strong>and</strong> strategies for technology transfer.<br />
Community training on organizational management, operation <strong>and</strong> maintenance, <strong>sanitation</strong> <strong>and</strong><br />
hygiene promotion, which focused on the technical aspects of managing the <strong>water</strong> facilities,<br />
computing for <strong>water</strong> tariffs covering operation <strong>and</strong> maintenance funds, <strong>and</strong> an orientation on<br />
<strong>sanitation</strong> <strong>and</strong> hygiene promotion activities.<br />
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Community-Managed Approach<br />
DOÑA FLAVIA<br />
The training covered the technical <strong>and</strong> administrative aspects of running a <strong>water</strong> supply system. The<br />
training also included the social aspects involved in forming, exp<strong>and</strong>ing, <strong>and</strong> sustaining organizations<br />
that will continue to look after the <strong>water</strong> system for generations to come.<br />
IMPLEMENTING GUIDELINES FOR PROJECT REPLICATION<br />
Surfacing of issues/problems. Develop <strong>and</strong> initiate systems that help identify potential <strong>and</strong> existing<br />
problems, <strong>and</strong> how these should be h<strong>and</strong>led. In particular, there is a need to focus on risks, root causes<br />
of problems, <strong>and</strong> issues concerning gender <strong>and</strong> poverty during the establishment <strong>and</strong> operations of the<br />
system. Other areas to look into are: (a) user contributions during implementation, (b) user voice <strong>and</strong><br />
choice in planning <strong>and</strong> designing the <strong>water</strong> supply system, (c) satisfaction of user dem<strong>and</strong>, (d) ratio of<br />
user-perceived costs/benefits for men/women <strong>and</strong> rich/poor, (e) division of burdens <strong>and</strong> benefits.<br />
Process documentation. Continuously document the processes involved (e.g., capacity building,<br />
administrative <strong>and</strong> implementation procedures). The lessons learned from field experiences will be very<br />
useful to the <strong>water</strong> sector. This kind of documentation will help clarify issues, concerns, <strong>and</strong> approaches<br />
in the field of community-managed <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> programs.<br />
Provision of needed technical inputs on issues/problems identified. Technical inputs are needed<br />
for issues <strong>and</strong> problems in the following areas: the design, construction, <strong>and</strong> O&M of the <strong>water</strong> supply<br />
system, community organizing, <strong>and</strong> training.<br />
Some social preparation is needed to make the community willing to manage <strong>and</strong> operate the <strong>water</strong><br />
system, <strong>and</strong> pay regular tariffs for operation <strong>and</strong> maintenance. Social preparation involves providing the<br />
people with easy to underst<strong>and</strong> information. It also means evaluating—with the community—which<br />
of the technical options will benefit the greatest number of people at the least cost.<br />
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4 WATER AND SANITATION<br />
DOÑA FLAVIA<br />
Community-Managed Approach<br />
Creation of a support group/office. Utilize local resource persons trained on the job. Identifying possible<br />
solutions provides clues in linking solutions to resources.<br />
Community initiatives for <strong>water</strong> supply <strong>and</strong> <strong>sanitation</strong> projects should be supported by government<br />
<strong>and</strong> non-government organizations. The support from others makes people more confident in their<br />
own abilities <strong>and</strong> overcomes the apathy felt towards government programs. Access to adequate <strong>water</strong><br />
supply <strong>and</strong> <strong>sanitation</strong> is essential to a life of dignity <strong>and</strong> humane existence.<br />
Identification of next “action steps”. Continuing education, learning opportunities, <strong>and</strong> work planning<br />
are required when implementing a similar project. On the other h<strong>and</strong>, capacity building requires<br />
separate investments in resources, time, <strong>and</strong> personnel. Time scales for construction work <strong>and</strong> capacity<br />
building are different. Meanwhile, the staff/implementors should prepare an exit plan so that responsibility<br />
for program continuity is passed on to capable community leaders. Other stakeholders such as the LGUs,<br />
NGOs, etc. should also be clear about the phase out plans.<br />
Provisions for sustainability. The implementation of the Doña Flavia project had sustainability in mind<br />
right at the very start. Sustainability of projects may be measured in terms of seven main factors or<br />
components as follows:<br />
Participation<br />
Leadership<br />
Capability building<br />
Equity <strong>and</strong> access<br />
Revenue generation <strong>and</strong> cost recovery<br />
Use of local resources<br />
Environmental stewardship<br />
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Community-Managed Approach<br />
DOÑA FLAVIA<br />
CHAMPIONS/ADVOCATES/PROMOTERS<br />
Provincial <strong>and</strong> municipal LGU officers, the Municipal Planning <strong>and</strong> Development Office, the Provincial<br />
Water <strong>and</strong> Sanitation Center, the PCWS-ITNF, the Philippines-Canada Local Government Support<br />
Program, <strong>and</strong> the DFWSSA.<br />
RESULTS<br />
Benefits include: (a) creative display of local governance initiative, (b) formation of viable community<br />
organization with strong democratic values, <strong>and</strong> (c) enhanced <strong>and</strong> sustained <strong>water</strong> services for 429<br />
households in Doña Flavia.<br />
Other results included:<br />
1. The Doña Flavia model was replicated in eight other barangays in San Luis where level 2 <strong>water</strong><br />
projects were being developed. The municipal administration chose to prioritize the provision of basic<br />
<strong>water</strong> services <strong>and</strong> has tried to replicate the community management model for new <strong>water</strong> projects.<br />
2. The officers <strong>and</strong> key actors in the Doña Flavia association are now being tapped as “big brothers/sisters,”<br />
recognized for providing a good model for a <strong>water</strong> supply project. They are now assisting the LGUs<br />
in setting up community management systems for <strong>water</strong> supply projects in other barangays.<br />
3. Formation of a municipal federation of barangay <strong>water</strong>works <strong>and</strong> <strong>sanitation</strong> associations (BWSA).<br />
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4 WATER AND SANITATION<br />
Community-Managed Approach Cases<br />
CASAY RURAL WATER AND SANITATION ASSOCIATION, INC.<br />
Contact Information<br />
BRIEF DESCRIPTION<br />
Casay Rural Water The Casay Rural Water <strong>and</strong> Sanitation Association, Inc. (CARWASA) 8 operates in<br />
<strong>and</strong> Sanitation<br />
Barangay Casay in Dalaguete, Cebu. It began in 1983 as a <strong>water</strong>works project of<br />
Association, Inc.<br />
Barangay Casay, the provincial government of Cebu <strong>and</strong> USAID. In 1984, the operation of the <strong>water</strong><br />
Dalaguete, Cebu supply project was transferred to CARWASA. However, the transfer of operations<br />
to the <strong>water</strong> association had been ambiguous. The association was not prepared<br />
to h<strong>and</strong>le the administrative, managerial, <strong>and</strong> technical aspects of running the <strong>water</strong><br />
system. As a result, there had been no real income from 1984 to 1992.<br />
The problem was resolved when non-government organizations like the University of San<br />
Carlos Water Resource Center <strong>and</strong> Plan International worked with Casay residents to<br />
strengthen their <strong>water</strong> association <strong>and</strong> to acquire the skills in repairing, operating, <strong>and</strong><br />
maintaining their <strong>water</strong> supply system. The Provincial Planning <strong>and</strong> Development Office<br />
of the Dalaguete LGU <strong>and</strong> the Dalaguete Water District helped by providing logistical<br />
support (e.g., installation of <strong>water</strong> meters).<br />
Today, CARWASA manages its own <strong>water</strong> system <strong>and</strong> is in the process of getting a <strong>water</strong><br />
right from the National Water Resources Board. Its monthly collection ranges from P50,000<br />
to P60,000.<br />
The CARWASA <strong>water</strong> supply system is a 2<strong>10</strong>-foot deep well with a submersible pump, a<br />
cylindrical type reservoir with a capacity of 18,000 gallons, <strong>and</strong> gravity flow distribution.<br />
The system sits on l<strong>and</strong> that was purchased by CARWASA through its own funds generated<br />
mostly from <strong>water</strong> tariffs. Through a P50,000 grant from Plan International, CARWASA is<br />
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Community-Managed Approach<br />
CASAY<br />
also currently engaged in a <strong>water</strong>shed program, which yields a P<strong>10</strong>,000 monthly income for the<br />
association. Although the system was designed to serve 400 households, the system currently serves<br />
a load close to 540 households. As a result, <strong>water</strong> shortage is now being experienced.<br />
HIGHLIGHTS<br />
Key Features<br />
Funds for the <strong>water</strong>works came from the USAID, half of which was a grant <strong>and</strong> the other half a loan<br />
counterpart of the provincial government. When the <strong>water</strong>works became operational in 1984, CARWASA<br />
started paying monthly amortizations of P1,226 to the provincial government of Cebu. For 20 years,<br />
starting in 1984, CARWASA is required to pay the P422,700 loan with an interest rate of four percent per<br />
annum. However, providing funds for <strong>water</strong> projects <strong>and</strong> transferring ownership <strong>and</strong> management of<br />
such projects to the community proved to be insufficient. It was also important to prepare local<br />
management structures <strong>and</strong> technical personnel who will effectively operate the project. This was<br />
where training for institution- <strong>and</strong> capacity-building was vital.<br />
Role of LGUs<br />
The provincial government of Cebu initiated the <strong>water</strong> project. It provided the funds for the construction<br />
of the <strong>water</strong> facility <strong>and</strong> later, also funded the expansion <strong>and</strong> improvement of the system.<br />
FACTORS<br />
Required Capacities<br />
CARWASA needed to continually undergo skills training in repairing, operating, <strong>and</strong> maintaining their<br />
<strong>water</strong> supply system, especially after its <strong>water</strong> service expansion project in 1992. Continued local<br />
government support was also necessary, especially in terms of logistical support. In 1992, the provincial<br />
government was instrumental in improving <strong>and</strong> exp<strong>and</strong>ing the <strong>water</strong> services of CARWASA.<br />
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4 WATER AND SANITATION<br />
CASAY<br />
Community-Managed Approach<br />
Delivery<br />
The provincial government of Cebu <strong>and</strong> USAID provided the funds to construct the <strong>water</strong> facility. Upon<br />
completion, the management <strong>and</strong> operation of the <strong>water</strong> facility was transferred to CARWASA. Afterward,<br />
the University of San Carlos Water Resource Center <strong>and</strong> PLAN International provided skills development<br />
<strong>and</strong> institutional strengthening.<br />
CHAMPIONS/ADVOCATES/PROMOTERS<br />
The provincial government through its Provincial Planning <strong>and</strong> Development Office, CARWASA, the<br />
University of San Carlos Water Resource Center, the Cebu Federation of Waterworks Association, Inc., <strong>and</strong><br />
Plan International.<br />
RESULTS<br />
The project provided good quality <strong>water</strong> to a total of 539 household connections <strong>and</strong> several<br />
communal faucets in strategic locations.<br />
The monthly collection ranged from P50,000 to P60,000 <strong>and</strong> income was about P<strong>10</strong>,000 a month.<br />
CARWASA had diversified its initiatives. It soon expects to earn income from the mango trees<br />
<strong>water</strong>shed project.<br />
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Community-Managed Approach Cases<br />
NEW BULATUKAN SPRING DEVELOPMENT ASSOCIATION<br />
BRIEF DESCRIPTION<br />
New Bulatukan is a community of over 1,350 indigenous peoples <strong>and</strong> Christian<br />
settlers in Makilala, North Cotabato province. In 1998, the community applied for<br />
a special grant for the construction of their own <strong>water</strong> supply system. This move<br />
was a response to the community’s problem of accessing safe drinking <strong>water</strong>. The<br />
new <strong>water</strong> system was envisioned to reduce the time spent in fetching drinking<br />
<strong>water</strong> <strong>and</strong> to facilitate the protection of uphill spring sources <strong>and</strong> creeks.<br />
Contact Information<br />
New Bulatukan<br />
Spring<br />
Development<br />
Association<br />
Barangay New<br />
Bulatukan, Makilala,<br />
North Cotabato<br />
In 1999, the SZOPAD Social Fund 9 provided for the project cost of P985,632. Although a<br />
private contractor was tasked with the actual construction of the <strong>water</strong> system facility, the<br />
residents of New Bulatukan provided some of the labor, food, lodging, <strong>and</strong> other needed<br />
requirements as construction work progressed.<br />
Upon completion of the <strong>water</strong> system, the community, which by then had formed itself<br />
into the New Bulatukan Spring Development Association, took over the management,<br />
operation, <strong>and</strong> maintenance of the <strong>water</strong> system facility. The new <strong>water</strong> system currently<br />
provides <strong>water</strong> to 140 households in New Bulatukan.<br />
The communal <strong>water</strong> supply system in New Bulatukan consists of a spring box, about 1,300<br />
meters of 63-millimeter transmission pipe, two suspended crossings, distribution pipe, a<br />
ground level reservoir <strong>and</strong> ten communal tap st<strong>and</strong>s.<br />
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NEW BULATUKAN<br />
Community-Managed Approach<br />
HIGHLIGHTS<br />
Features <strong>and</strong> Components<br />
The experience highlights the potential of government-community partnership <strong>and</strong> involvement in<br />
exp<strong>and</strong>ing <strong>and</strong> improving <strong>water</strong> service delivery to specific communities.<br />
Yet the New Bulatukan experience also shows that communal <strong>water</strong> systems work if given the proper<br />
support: (a) institution- <strong>and</strong> capacity-building as an integral component of the project,<br />
(b) developing local management structures, (c) ensuring the use of appropriate <strong>water</strong> system technology,<br />
among others.<br />
FACTORS<br />
Required Capacities<br />
A year after the installation of the <strong>water</strong> system, the <strong>water</strong> association underwent extensive training under<br />
the guidance of the PCWS-ITNF. After the training, the association formally registered with the SEC to<br />
gain legal identity. Once it was able to do so, the association planned to apply for a <strong>water</strong> permit from<br />
the National Water Resources Board (NWRB). The move will allow the <strong>water</strong> association to have exclusive<br />
rights over the use of the spring source.<br />
Part of the responsibilities of the New Bulatukan Spring Development Association is overseeing the<br />
operation <strong>and</strong> maintenance of the communal <strong>water</strong> system. Specific people are assigned as caretakers.<br />
Funding for operation <strong>and</strong> maintenance are sourced from the monthly dues of the members <strong>and</strong> fundraising<br />
activities such as raffles, organization dues, <strong>and</strong> fines. Basic plumbing tools are available in the<br />
community, which were purchased using association funds.<br />
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NEW BULATUKAN<br />
Required Resources<br />
The SZOPAD Social Fund provided much of the logistical <strong>and</strong> financial requirements to complete the<br />
projects. However, the community contributed their time, labor, food, lodging <strong>and</strong> other needed<br />
requirements as the construction work progressed—estimated to equal five percent of the total project<br />
cost.<br />
CHAMPIONS/ADVOCATES/PROMOTERS<br />
The SZOPAD Social Fund, local government officials, PCWS-ITNF, <strong>and</strong> New Bulatukan Spring Development<br />
Association.<br />
RESULTS<br />
The New Bulatukan experience shows how the community can acquire <strong>and</strong> manage its own <strong>water</strong> supply<br />
service <strong>and</strong> how this can benefit the poor. Other communities can learn that things work well when people<br />
are involved, when their needs are clearly established, when the capacity building is built into the process,<br />
<strong>and</strong> the local management structures are emphasized.<br />
The new <strong>water</strong> system is also helping people improve their livelihood options. This motivates the<br />
community to properly manage its communal <strong>water</strong> system.<br />
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CASE Social STUDY Privatization 1 Community-Managed Approach Case Approach Cases<br />
Contact Information<br />
DARANGAN WATER SERVICE DEVELOPMENT COOPERATIVE (DWSDC)<br />
BRIEF DESCRIPTION<br />
DWSDC Manager<br />
The DWSDC is the first <strong>water</strong> cooperative in the country. It has since been<br />
83 National Road, Darangan recognized for its work, receiving the most outst<strong>and</strong>ing service cooperative<br />
Darangan, Binangonan,<br />
Rizal Province<br />
award in 1996. It is recognized by the government <strong>and</strong> by the cooperative<br />
Tel: 652-1588<br />
community as one of the more innovative <strong>and</strong> dynamic cooperatives in the<br />
country. Its services are competitive; it is a self-help organization whose<br />
funding comes from member shares, fees, savings, <strong>and</strong> patronage; it has diversified its<br />
services to its members; <strong>and</strong> has benefited not only its members, but its community <strong>and</strong><br />
other <strong>water</strong> cooperatives as well.<br />
In 1968, members of the Darangan barangay council identified <strong>water</strong> as a primary concern<br />
of the community. In an effort to raise awareness of <strong>water</strong> supply among Darangan<br />
residents, a series of community consultations were conducted by the barangay council,<br />
which later precipitated the formation of the cooperative.<br />
Through a P75,000 grant from the provincial government, the DWSDC was able to purchase<br />
<strong>and</strong> install a submersible pump <strong>and</strong> motor for its <strong>water</strong> supply project. In 1970, the first<br />
public faucet in Darangan was opened to the public. Water meters <strong>and</strong> household<br />
connections were later installed in 1971 with the help of the Presidential Arm on Community<br />
Development. In 1992, the increase in the population of Darangan prompted the<br />
cooperative to put up an additional pumping station <strong>and</strong> a <strong>water</strong> tank.<br />
Today, the DWSDC has diversified—offering social security benefits <strong>and</strong> other services such<br />
as microfinancing to the poor. As such, it has continued to attract new recruits, most of whom<br />
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Social Privatization Approach<br />
DARANGAN<br />
are women <strong>and</strong> the poor. Over the past years, the number of women members has increased because<br />
DWSDC provides women better opportunities to learn <strong>and</strong> increase their income. A foreseeable trend<br />
is the increase in membership from among the poorest of the poor in Darangan. The cooperative<br />
encourages them to join by offering easy, affordable, installment terms of payment, plus opportunities<br />
to earn income. This move benefits the poor since they can become owners <strong>and</strong> consumers of an<br />
efficient <strong>water</strong> service that allows them to participate in decision-making.<br />
The huge concessionaire, Manila Water, expressed its intention to extend its services to Binangonan town.<br />
DWSDC is confident that it can compete with Manila Water for these reasons: DWSDC provides good quality<br />
ground <strong>water</strong> even during El Niño; it promptly restores <strong>water</strong> service interruptions; <strong>and</strong>, it currently serves<br />
more than 70 percent of Darangan’s population, majority of whom are members of the cooperative.<br />
DWSDC even plans to further exp<strong>and</strong> its services. There are two other <strong>water</strong> systems in Darangan, which<br />
DWSDC would like to merge with. There is also a plan to put up a new pumping station in a higher<br />
elevation area to replace the existing pump when it eventually breaks down. Other plans include<br />
continuous capital formation, replacement of old pipelines, <strong>and</strong> the implementation of new credit<br />
<strong>and</strong> livelihood project for women <strong>and</strong> children.<br />
HIGHLIGHTS<br />
Key Features:<br />
Community participation in all phases of the project cycle<br />
Continued national <strong>and</strong> local government logistical support<br />
Cooperativized ownership of the <strong>water</strong> service, which enhances system operation <strong>and</strong> maintenance<br />
efficiency. DWSDC fund sources come mainly from the members’ share capital, membership fees,<br />
savings <strong>and</strong> patronage.<br />
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4 WATER AND SANITATION<br />
DARANGAN<br />
Social Privatization Approach<br />
Increased women’s participation/involvement that supports poverty alleviation efforts<br />
Competitive pricing strategy that is linked to its membership recruitment drive. DWSDC members<br />
pay substantially lesser user rates than non-members, which is an incentive for non-members to<br />
eventually join the cooperative. DWSDC consumers likewise enjoy a lower tariff compared with<br />
residents of nearby Morong town, which is served by the Morong Water District.<br />
Delivery<br />
Although the <strong>water</strong> system was partly funded in the past through small grants from the government,<br />
the <strong>water</strong> system is a completely cooperative enterprise. The cooperative was involved in the construction<br />
of the <strong>water</strong> facility, its operation <strong>and</strong> maintenance, <strong>and</strong> its eventual expansion <strong>and</strong> improvement.<br />
To become a member of DWSDC, one has to be a resident of Darangan. Would-be members of DWSDC<br />
have to pay a membership fee of P<strong>10</strong>0 <strong>and</strong> a share capital of P5,000 which is payable in equal<br />
installments for two years. Pre-membership seminar is a requirement, followed by a seminar on<br />
ownership. For the pre-membership seminar, the aspirant pays P50. Aside from getting a P<strong>10</strong> discount<br />
from the regular <strong>water</strong> rate for the first <strong>10</strong> cubic meters <strong>and</strong> P1 less for every additional cubic meter<br />
thereafter, DWSDC members enjoy low interest loans, long-term repayment schemes, access to a<br />
mutual benefit fund, emergency loans, patronage refund, social services, <strong>and</strong> a typically uninterrupted<br />
<strong>water</strong> service at lower rates compared to non-members. DWSDC also provides banking services where<br />
the savings deposit of members earns from four to eight per cent interest. All <strong>water</strong> service applicants<br />
pay for the cost of service installation <strong>and</strong> the <strong>water</strong> meter unit. Billing is on a monthly cycle <strong>and</strong> collection<br />
is undertaken regularly on a house-to-house basis.<br />
St<strong>and</strong>ards<br />
The quality <strong>and</strong> affordability of the <strong>water</strong> service provided by the DWSDC meets the required st<strong>and</strong>ards.<br />
Today, DWSDC has become the main <strong>water</strong> provider of Darangan, serving more than 1,<strong>10</strong>0 households.<br />
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Social Privatization Approach<br />
DARANGAN<br />
Role of LGUs<br />
Local government units (barangay, municipal <strong>and</strong> province) took an active part in institution <strong>and</strong><br />
capacity building. The success of DWSDC has even motivated the Binangonan municipal government<br />
to issue an ordinance encouraging the setting up of barangay-level <strong>water</strong> systems <strong>and</strong> the transfer of<br />
the management of their operations to a local cooperative. As a result, 15 <strong>water</strong> cooperatives have<br />
emerged in Binangonan.<br />
FACTORS<br />
Required Capacities<br />
Among the responsibilities of DWSDC members is participating in the planning <strong>and</strong> annual general<br />
assemblies. They are consulted about major decisions relating to the <strong>water</strong> cooperative.<br />
Meanwhile, a committee headed by a board director is in charge of operation <strong>and</strong> maintenance of the<br />
<strong>water</strong> system. Two deep wells, each with a submersible <strong>10</strong>-horsepower pump <strong>and</strong> a motor, provide <strong>water</strong><br />
service to about 70 percent of the Darangan population. Darangan has two <strong>water</strong> reservoirs—one with<br />
a capacity of 15,000 gallons <strong>and</strong> the other, <strong>10</strong>,000 gallons. The quality of the <strong>water</strong> is good <strong>and</strong> potable.<br />
The two pumping stations of DWSDC work for a total of 20 hours a day.<br />
DWSDC owns the necessary equipment <strong>and</strong> repair tools. The pump <strong>and</strong> motor are usually replaced after<br />
five years of use. As a result, service interruptions caused by repair <strong>and</strong> maintenance have never lasted<br />
more than a day.<br />
BENEFITS<br />
The social privatization model in <strong>water</strong> service delivery ensures the following: (a) <strong>water</strong> rates/tariff<br />
remain affordable to the majority; (b) viable community institutions <strong>and</strong> networks that are willing <strong>and</strong><br />
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4 WATER AND SANITATION<br />
DARANGAN<br />
Social Privatization Approach<br />
responsible for managing the <strong>water</strong> facility continue to grow; (c) the expansion of <strong>water</strong> services<br />
includes even poor households, <strong>and</strong>; (d) use of local resources <strong>and</strong> skills is optimized.<br />
Moreover, since DWSDC diversified into a credit <strong>and</strong> a consumer cooperative, it has enabled nonmembers<br />
who are the poorest of the poor in Darangan to generate income <strong>and</strong> livelihood. The idea was<br />
to give non-members opportunities to engage in income generating activities, <strong>and</strong> thus allow them to<br />
join the cooperative <strong>and</strong> have access to <strong>water</strong> services by paying the share capital <strong>and</strong> other obligations<br />
in affordable installment rates.<br />
Furthermore, DWSDC has since taken a very active role in the community in advocating the protection<br />
of the environment, especially the Darangan River. It is protesting the operations of a piggery uphill that<br />
has been known to cause respiratory ailments in children <strong>and</strong> pollution in the river. DWSDC also helps<br />
the barangay council in its campaign against drug abuse.<br />
The success of DWSDC motivated the local government of Binangonan to issue a municipal ordinance<br />
encouraging barangay level <strong>water</strong> systems to set up <strong>and</strong> transfer the management of their operations<br />
to a local cooperative. As a result, 15 <strong>water</strong> cooperatives have emerged in Binangonan. The younger<br />
cooperatives are learning from DWSDC <strong>and</strong> are able to get technical assistance when required. The<br />
cooperative system has also allowed bigger cooperatives to provide financial assistance to the smaller<br />
ones, through the network of the different cooperative federations.<br />
A congressman represents DWSDC <strong>and</strong> other cooperatives in the House of Representatives through the<br />
party list COOP-NATCCO (National Confederation of Cooperatives). DWSDC, NATCCO, <strong>and</strong> the Cooperative<br />
Development Authority, are endorsing the creation of the Philippine Cooperative for Water <strong>and</strong><br />
Sanitation, a tertiary-level organization of <strong>water</strong> cooperatives nationwide.<br />
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Privatization Approach Case<br />
MAGDALENA WATER SYSTEM PROJECT<br />
BRIEF DESCRIPTION<br />
Magdalena, a fifth class municipality in Laguna Province, is the first local<br />
government participant of the World Bank-financed Local Government Units<br />
Urban Water Supply <strong>and</strong> Sanitation Project. This project promotes publicprivate<br />
partnerships in the delivery of <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> services.<br />
The Department of Interior <strong>and</strong> Local Government, the conduit of the World<br />
Bank, invited the Magdalena local government to avail of a P24-million loan<br />
package. This money was used for the construction of the new <strong>water</strong> <strong>and</strong><br />
<strong>sanitation</strong> system facility. Bayan Water Services, Inc. (BWSI), a subsidiary of<br />
Benpres, won the bidding for the 15-year lease contract to operate the <strong>water</strong><br />
<strong>and</strong> <strong>sanitation</strong> system.<br />
Contact Information<br />
Municipal Engineer<br />
Municipality of Magdalena,<br />
Laguna<br />
Tel: 049-2552013, 049-<br />
255<strong>10</strong>11<br />
Development Bank of the<br />
Philippines<br />
Makati City, Metro Manila<br />
Tel: 02-8189511, 02-8128088<br />
local 2356<br />
Fax: 02-8151517, 02-8188037<br />
The transfer of the operations to BWSI, however, caught a snag. The supposed transfer was scheduled<br />
for 31 October 2001. But a week prior to the turnover, a political decision was made for the old<br />
Magdalena-managed <strong>water</strong> system to remain operational, so as not to disenfranchise 40 households<br />
that were going to be affected by the turnover.<br />
As a result, two <strong>water</strong> systems simultaneously functioned in Magdalena: the old <strong>water</strong> system <strong>and</strong> the<br />
new deep well <strong>water</strong> system. The old system provided cheap <strong>water</strong> at P8 for the first 15 cubic meters<br />
<strong>and</strong> P4.50 for every cubic meter thereafter. The new <strong>water</strong> system, which uses two pumps to convey <strong>water</strong><br />
from a 130-foot deep well, charged a flat rate of P20.54 per cubic meter. This arrangement went<br />
against the provision of the lease agreement between Magdalena <strong>and</strong> BWSI. The condition set by<br />
BWSI was that prior to the turnover, the old Magdalena <strong>water</strong> system was to be cut off. Only when the<br />
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4 WATER AND SANITATION<br />
MAGDALENA<br />
Privatization Approach<br />
turnover was effected would BWSI begin paying its P405,000 monthly rent to Magdalena, plus a fixed<br />
amount of P8,000 for contract administration. Another agreement was forged to close the old <strong>water</strong> system<br />
in the week of 15 February 2002 as dem<strong>and</strong>ed by BWSI for the scheduled turn over by the end of that<br />
month. Regulation is contained in the lease agreement between BWSI <strong>and</strong> Magdalena LGU.<br />
Privatization <strong>and</strong> the dynamics of local Philippine politics will eventually be felt by the consumers. A<br />
foreseeable problem can happen when loan repayment targets are not met, which means consumers<br />
are bound to shoulder future increases in the <strong>water</strong> tariff. The biggest threat, however, is that the LGU<br />
may not be able to pay its loan to the World Bank. When that happens, the LGU may have to resort to<br />
mortgaging. The current interest rate of the WB loan is 14 percent.<br />
KEY FEATURES<br />
The project is part of the World Bank-financed Local Government Units Urban Water Supply <strong>and</strong><br />
Sanitation Project, which essentially promotes public-private partnership.<br />
A private firm, Rodman Construction <strong>and</strong> Development Corporation (RCDC), was awarded the contract<br />
for constructing the <strong>water</strong> <strong>and</strong> <strong>sanitation</strong> facility. The firm constructed the new <strong>water</strong> supply system from<br />
September 1999 to June 1, 2001. The actual construction cost was pegged at P24 million. The Magdalena<br />
LGU provided a counterpart of P2.4M. BWSI was later awarded the 15-year lease contract to operate the<br />
<strong>water</strong> <strong>and</strong> <strong>sanitation</strong> system.<br />
For the first three years of operation, the Magdalena LGU is required to pay only the loan interest, after<br />
which it will begin to pay for the principal. However, as of February 2000, the Municipal Engineer’s Office<br />
released its findings that the tariff paid by consumers was enough to pay only for the O&M of the <strong>water</strong><br />
system but not for the World Bank loan repayment. As a result, an increase in <strong>water</strong> tariff in the near future<br />
was to be expected.<br />
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REFERENCES AND TOOLS5
REFERENCES AND TOOLS<br />
CHAPTER<br />
5<br />
❙ POTENTIAL SITES FOR STUDY TOURS<br />
MANILA WATER COMPANY, INC.<br />
Management Model<br />
Private sector participation under concession arrangement, the<br />
territory business management approach.<br />
Brief Description<br />
In August 1997, Manila Water took over the privatized <strong>water</strong><br />
system for the East concession of the Metropolitan Waterworks <strong>and</strong><br />
Sewerage System (MWSS). It is a consortium composed of the<br />
Ayala Corporation, United Utilities, Bechtel Corporation, Mitsubishi<br />
Corporation, <strong>and</strong> BPI Capital Corporation. Everyday, Manila Water<br />
delivers 1,600 million liters of potable <strong>water</strong> to over 4.7 million<br />
residents <strong>and</strong> thous<strong>and</strong>s of industries <strong>and</strong> businesses. Through<br />
its Tubig Para sa Barangay projects, depressed communities may<br />
get properly connected <strong>water</strong> service at affordable rates. With this, Manila Water has minimized leaks,<br />
illegal connections, <strong>and</strong> the incidence of <strong>water</strong> contamination.<br />
Highlights of the Model<br />
Example of <strong>water</strong> service delivery in urban areas (including urban poor)<br />
Shows potential of private sector involvement in <strong>water</strong> service delivery<br />
Alternative management option<br />
Contact Information<br />
Special Projects Manager,<br />
Corporate<br />
Communications<br />
Administration Bldg.<br />
489 Katipunan Road,<br />
Balara, Diliman, Quezon City<br />
Trunk line: 02-4368000<br />
local: 3311 <strong>and</strong> 3378<br />
Fax: 02-9205288<br />
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15 WATER AND SANITATION<br />
MAYNILAD WATER SERVICES, INC.<br />
Management Model<br />
Private sector participation under concession arrangement<br />
Brief Description<br />
Maynilad Water Services is the private concessionaire that won the<br />
right to take over the Metropolitan Waterworks <strong>and</strong> Sewerage<br />
System (MWSS) operations in the West Zone of Metro Manila<br />
starting August 1997.<br />
Maynilad Water Services started a Bayan Tubig program in 1999 to<br />
provide squatter communities with cheap, potable, <strong>and</strong> continuous<br />
supply of <strong>water</strong>. Each household gets a <strong>water</strong> meter <strong>and</strong> access to<br />
<strong>water</strong> after paying a minimum fee. Applicants may pay on an<br />
installment basis over a period of six months to a year. Through this<br />
program, the customer base exp<strong>and</strong>ed <strong>and</strong> the problem of illegal<br />
connections was addressed.<br />
Contact Information<br />
Manager, Business<br />
Development Department<br />
Central Business Area<br />
176 A. Villegas St.<br />
Ermita, Manila<br />
Tel: 02-527-2275<br />
Fax: 02-528-0654<br />
Cell: 0917-9300385<br />
Business Area Manager,<br />
Central Business Area<br />
Tel: 02-5281455<br />
Fax: 02-5281460<br />
Highlights of the Model<br />
Example of <strong>water</strong> service delivery in urban areas (including urban poor)<br />
Shows potential of private sector involvement in <strong>water</strong> service delivery<br />
Alternative management option<br />
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eferences <strong>and</strong> tools 5<br />
DAVAO CITY WATER DISTRICT<br />
Location<br />
Davao City<br />
Management Model<br />
Government-Owned <strong>and</strong> Controlled Corporation (GOCC), semipublic<br />
Contact Information<br />
Chairman<br />
Davao City Water District<br />
Bajada, Davao City 8000<br />
Tel: 082-2219400 – 12<br />
Fax: 082- 2264885<br />
Brief Description<br />
The Davao City Water District is the biggest <strong>water</strong> district in the<br />
Philippines as far as service area is concerned. At the moment, the <strong>water</strong> district serves around 130,000<br />
connections.<br />
Founded in 1973, the Davao City Water District also provides technical assistance (such as <strong>water</strong><br />
testing, design, pipe laying) to rural areas <strong>and</strong> small towns within the Davao province.<br />
Highlights of the Model<br />
Showcase for LGUs that decide to set up (or take over) a <strong>water</strong> district<br />
Delivers the second best potable <strong>water</strong> quality in the world<br />
Opportunities to visit <strong>water</strong> laboratories <strong>and</strong> pump stations<br />
Shows how <strong>water</strong> districts can give technical assistance to LGUs<br />
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15 WATER AND SANITATION<br />
METRO CEBU WATER DISTRICT<br />
Location<br />
Cebu City<br />
Management Model<br />
Government-Owned <strong>and</strong> Controlled Corporation (GOCC), semipublic<br />
Project Description<br />
Founded in 1974, the Metro Cebu Water District has grown into the<br />
country’s second-largest <strong>water</strong> district. At present, it uses <strong>10</strong>0<br />
ground well <strong>and</strong> one surface <strong>water</strong> resource to supply the <strong>water</strong><br />
needs of over 80,000 connections located in four cities <strong>and</strong> four<br />
municipalities in Metro Cebu.<br />
Contact Information<br />
General Manager<br />
M. C. Briones cor. P Burgos<br />
Street , Cebu City 6000<br />
Tel: 032-2548434 to 39,<br />
2560413 to 15<br />
Fax: 032-2545391<br />
Information officer<br />
Tel: 032-2560424<br />
In 1990, the Metro Cebu Water District entered into a big project that involved the collection <strong>and</strong><br />
treatment of river <strong>water</strong> so that it could be used for drinking. This project was intended to address the<br />
<strong>water</strong> scarcity problems in the area following the 1997 El Niño drought. Besides <strong>water</strong> service delivery,<br />
the <strong>water</strong> district is very active in raising community awareness on <strong>water</strong> conservation <strong>and</strong> environment<br />
protection.<br />
Highlights of the Model<br />
The <strong>water</strong> district established family parks that combine leisure with <strong>water</strong> conservation (tree<br />
planting, nurseries) <strong>and</strong> ground <strong>water</strong> refilling activities<br />
The <strong>water</strong> district produces promotion <strong>and</strong> awareness material (fact sheets, posters <strong>and</strong> stickers) on<br />
<strong>water</strong> use <strong>and</strong> conservation<br />
The <strong>water</strong> district <strong>and</strong> LGUs closely cooperate on <strong>water</strong> resources management<br />
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eferences <strong>and</strong> tools 5<br />
❙ References<br />
Above Ground - A Training Manual on Water Supply <strong>and</strong> Sanitation. Manila, Philippines: Philippine<br />
Center for Water <strong>and</strong> Sanitation-International Training Network Foundation (PCWS-ITNF).<br />
(This manual serves as a training course <strong>and</strong> a facilitator’s guide in conducting a training<br />
program for present <strong>and</strong> potential leaders of existing <strong>and</strong> about-to-be-formed BWSAs. It was<br />
published with the support fund from United Nation Children’s Fund. )<br />
Capistrano, L. (editor). Water & Sanitation FORUM Newsmagazine. Manila, Philippines: Philippine<br />
Center for Water <strong>and</strong> Sanitation-International Training Network (PCWS-ITN)<br />
Community Organizing Process Guidebook. Manila, Philippines: Philippine Center for Water <strong>and</strong><br />
Sanitation-International Training Network Foundation (PCWS-ITNF), November 2001.<br />
(This Guidebook is an enhancement of previous community organizing h<strong>and</strong>books also<br />
developed by the Department of Interior <strong>and</strong> Local Government (<strong>DILG</strong>). It was published for<br />
Rural Water Supply <strong>and</strong> Sanitation Projects - Phase V (RWSSP-V) in November 2001 by the<br />
Philippine Center for Water & Sanitation-The International Training Network Foundation.)<br />
Esrey SA, Gough J. et al. Ecological Sanitation. SIDA, Stockholm, Sweden, 1998.<br />
Guide <strong>and</strong> Manual on Training for Trainers. Water <strong>and</strong> Sanitation Training Programme, Printed for the<br />
Fourth Country Programme for Children (CPCIV) in cooperation with the United Nations<br />
Children’s Fund, December 1998.<br />
Haden, A. “Gender Checklist for Planning Sanitation Programmes.” Sanitation Promotion Kit. M.<br />
Simpson-Hebert <strong>and</strong> S. Wood, editors. Geneva, Switzerl<strong>and</strong>: WHO <strong>and</strong> Water Supply <strong>and</strong><br />
Sanitation Collaborative Council (WS’SCQ), 1997.<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
83
15 WATER AND SANITATION<br />
Magtibay, B., compiler. Policies <strong>and</strong> Guidelines on Water Supply Systems. Manila, Philippines: Biosphere<br />
Environment <strong>and</strong> Health Systems, 1998.<br />
Philippine Center for Water <strong>and</strong> Sanitation-International Training Network Foundation. Policies <strong>and</strong><br />
Guidelines on Waste<strong>water</strong> Disposal Systems. Manila, Philippines: Philippine Center for Water<br />
<strong>and</strong> Sanitation-International Training Network Foundation (PCWS-ITNF), 1999.<br />
Philippine Center for Water <strong>and</strong> Sanitation-International Training Network Foundation (PCWS-<br />
ITNF) <strong>and</strong> Special Zone of Peace <strong>and</strong> Development Social Fund. Gabay Barangay. Pangangasiwa<br />
ng Spring Water System. Manila, Philippines: Philippine Center for Water <strong>and</strong> Sanitation-<br />
International Training Network Foundation (PCWS-ITNF) <strong>and</strong> Special Zone of Peace <strong>and</strong><br />
Development Social Fund, 2001.<br />
The Code of Ethics on Hygiene, Sanitation <strong>and</strong> Water Supply Services (2000).<br />
(This Code Ethics was developed in 1997 by the Working Group on Community Management<br />
<strong>and</strong> Partnerships with Civil Society set up by the WSSCC. It underwent further revisions in 1999<br />
in a broad consultation involving 300 people from Asia, Africa <strong>and</strong> Latin America during the<br />
Vision 2] process. The Code was finalized in August 2000. WSSCC, Geneva, Switzerl<strong>and</strong>).<br />
The Ecological Sanitation Alternative. Proceedings of the First Orientation Workshop, Gardenville Hotel,<br />
Butuan City, Agusan del Norte, Philippines, January 31-February 4, 2000. Manila, Philippines:<br />
Philippine Center for Water <strong>and</strong> Sanitation-International Training Network Foundation<br />
(PCWS-ITNF), 2000.<br />
Training Guide - Simplified Accounting Systems <strong>and</strong> Procedures for BWSA. Water <strong>and</strong> Sanitation<br />
Training Programme, Printed for the fourth Country Programme for Children (CPCIV) in<br />
cooperation with the United Nations Children’s Fund, December 1995.<br />
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eferences <strong>and</strong> tools 5<br />
Training Guide <strong>and</strong> Manual on Community Organizing <strong>and</strong> Organizational Development. Water <strong>and</strong><br />
Sanitation Training Programme, Printed for the Fourth Country Programme for Children<br />
(CPCIV) in cooperation with the United Nations Children’s Fund, December 1995.<br />
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85
ENDNOTES<br />
1 NEDA Board Resolution No. 12, series of 1995.<br />
2 Information on the performance of the <strong>water</strong> supply <strong>and</strong> <strong>sanitation</strong> sector obtained from the National<br />
Economic <strong>and</strong> Development Authority (NEDA) indicate that the database from the government is not accurate.<br />
3 LGSP has a companion material, the Resource Finder, which provides information on institutions <strong>and</strong><br />
programs from government agencies, government financing institutions, ODA sources both bilateral<br />
<strong>and</strong> multilateral, <strong>and</strong> civil society organizations that could be accessed by LGUs in support of <strong>water</strong> <strong>and</strong><br />
<strong>sanitation</strong> initiatives.<br />
4 Citation URL: http://www.icap.org/pdf/dp_english.pdf<br />
5 More discussion on this in Annex B of this resource book.<br />
6 Privatization of Public Social Services: A Background Paper, Author(s): Demetra Smith Nightingale, Nancy<br />
M. Pindus, Published: October 15, 1997 Citation URL: http://www.urban.org/url.cfm?ID=407023<br />
7 Community Water Supply Management: International Water <strong>and</strong> Sanitation Centre Citation URL:<br />
http://www.irc.nl/manage/whatisit/definitions.html<br />
8 CARWASA is a member of the Cebu Federation of Waterworks Associations, Inc. (CEFEWA), which is under<br />
the guidance of the University of San Carlos Water Resource Center (USC-WRC). Some CEFEWA members<br />
started with funding support from the provincial government <strong>and</strong> then from PLAN International. Most<br />
CEFEWA members, however, have been funded initially by PLAN International with counterpart support<br />
from the local government.<br />
9 In 1997 President Fidel Ramos signed Executive Order No. 445, which provided for the implementation of<br />
the SZOPAD Social Fund (SSF) to finance small-scale social <strong>and</strong> economic infrastructure projects in<br />
disadvantaged communities affected by the conflict between the government <strong>and</strong> the Moro National<br />
Liberation Front (MNLF).<br />
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87
Water Supply Technology Options<br />
ANNEXES<br />
❙ Water Supply Technology Options<br />
A convenient supply of safe <strong>water</strong> <strong>and</strong> the sanitary disposal of human wastes are essential,<br />
although not the only ingredients of a healthy, productive life.<br />
Unfortunately, it is the poor who suffer the most from the absence of safe <strong>water</strong> <strong>and</strong> <strong>sanitation</strong>,<br />
because they lack not only the means to provide for such facilities but also the information on how<br />
to minimize the ill effects of the unsanitary conditions in which they live. As a result, the debilitating<br />
effects of unsanitary living conditions lower the productive potential of the very people who can<br />
least afford it.<br />
A summary of the technology, institutional, <strong>and</strong> financing options are presented below for<br />
appropriate application by the LGUs for their Water Supply <strong>and</strong> Sanitation plans <strong>and</strong> programs.<br />
◗ TECHNOLOGY OPTIONS<br />
Source Options<br />
a. Ground<strong>water</strong><br />
- springs<br />
- wells<br />
b. Surface <strong>water</strong><br />
- check gates<br />
- dam reservoirs<br />
c. Rain<strong>water</strong><br />
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WATER AND SANITATION<br />
Transmission Options<br />
h<strong>and</strong> pump wells (Level 2) household connections (Level 3)<br />
Treatment Options<br />
a. Use of settler <strong>and</strong> filter to remove turbidity<br />
A 12 cu. m settling tank which has a capacity of 8 liters/sec. costs P17,000.00 <strong>and</strong> can serve<br />
8,000 people.<br />
A 1 sq. m. filter area which is good for 1 liter/sec has a direct cost of P 2,000.00 <strong>and</strong> can serve<br />
1,000 people.<br />
b. Disinfection - use of chlorinators, ultraviolet (UV), slow s<strong>and</strong> filter<br />
c. Removal of dissolved, unwanted substances:<br />
- desalination (reverse osmosis, evapo-condensation)<br />
- charcoal <strong>and</strong> similar filters (if <strong>water</strong> has a different color)<br />
Modes of Intervention<br />
New system construction<br />
Rehabilitation of existing <strong>water</strong> system<br />
Upgrade or expansion<br />
Multiple sources <strong>and</strong> systems<br />
"Do-nothing" option<br />
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ANNEXES<br />
Selecting the most appropriate technologies<br />
Economical<br />
Environment friendly<br />
Culturally acceptable <strong>and</strong> socially equitable<br />
A <strong>water</strong> system must be accessible even to residents from far flung areas<br />
Can provide for reasonable future needs<br />
When designing a <strong>water</strong> system, consider future dem<strong>and</strong>s by anticipating the maximum<br />
increase in the number of population in a given area<br />
Should be locally sustainable<br />
Materials/parts must be locally available<br />
Physically feasible<br />
Delivers within st<strong>and</strong>ard requirements<br />
The Benefit/Cost Approach - "The most appropriate technology is the one that delivers the most benefits<br />
at the least cost."<br />
Costs<br />
Interest on investment<br />
Depreciation<br />
Opportunity costs<br />
Environmental costs<br />
Benefits<br />
Savings in <strong>water</strong>-fetching labor<br />
Savings in <strong>water</strong>-using household labor<br />
Savings in cost of lost manpower avoided due to illness <strong>and</strong> cost of medicines<br />
Livelihood generated by construction <strong>and</strong> operation <strong>and</strong> maintenance of <strong>water</strong> system, <strong>and</strong><br />
increased in economic activities caused by more <strong>water</strong> availability<br />
Environmental benefits<br />
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WATER AND SANITATION<br />
Financing Options<br />
External<br />
Internal<br />
Loans vs IRA<br />
LWUA loan<br />
CDF<br />
Grants<br />
National government programs<br />
LGU resources<br />
IRA <strong>and</strong> SDF component<br />
LGU manpower<br />
Material stocks<br />
Equipment<br />
Community resources<br />
Sustainability factors<br />
"A <strong>water</strong> system should be forever." The following are key factors in assuring <strong>water</strong> system<br />
sustainability:<br />
Knowledge <strong>and</strong> use of appropriate technologies<br />
Appropriate technologies save on the average 30% of project cost.<br />
Community participation<br />
- The community helps in data gathering <strong>and</strong> technology selection.<br />
- The community is appraised of the implications of each technology option <strong>and</strong> the role they<br />
play.<br />
- The community acquires skills (not just in training, but from direct involvement) in the<br />
operation <strong>and</strong> maintenance.<br />
Conscientious <strong>and</strong> transparent project implementation<br />
- financial <strong>and</strong> procurement management must be in place<br />
- there must be accountable <strong>and</strong> transparent records<br />
- transactional (traditional) vs transformational political leadership; choice must be made<br />
whether to emphasize meeting individual needs or the general community's interest.<br />
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Sanitation Technology Options<br />
ANNEXES<br />
❙ Sanitation Technology Options<br />
◗ PURPOSE OF SANITATION<br />
To contain <strong>and</strong> process human wastes until they or their end products are safe enough for release<br />
into the environment.<br />
A toilet should be able to<br />
a. Control odor <strong>and</strong> prevent the ingress or egress of disease vectors; <strong>and</strong><br />
b. Prevent the release of feces <strong>and</strong> waste<strong>water</strong> into the environment before it is safe to do so.<br />
Feces <strong>and</strong> waste<strong>water</strong><br />
May contain pathogens such as harmful bacteria, amoeba, viruses, other protists <strong>and</strong> worms;<br />
May be breeding sites for disease vectors such as flies <strong>and</strong> mosquitoes;<br />
May be sources of suspended solids <strong>and</strong> BOD that contribute to turbidity <strong>and</strong> oxygen depletion<br />
in natural bodies of <strong>water</strong>; <strong>and</strong><br />
May contain substances such as nutrients <strong>and</strong> drugs that in certain forms can harm the<br />
environment or cause health problems when indiscriminately released).<br />
Sanitation facilities should<br />
Be affordable to build <strong>and</strong> maintain;<br />
Provide privacy to users;<br />
Provide convenience;<br />
Confer status to them; <strong>and</strong><br />
In some cases, allow safe recovery of the resources such as soil ameliorants, animal feed, <strong>and</strong><br />
energy contained in the waste.<br />
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WATER AND SANITATION<br />
Sanitation facilities should also be culturally acceptable to users<br />
Defecating position<br />
Type of anal cleansing material used<br />
Practices <strong>and</strong> taboos on using <strong>and</strong> h<strong>and</strong>ling wastes<br />
Light <strong>and</strong> ventilation<br />
Location of the facility relative to the house <strong>and</strong> its orientation must be considered<br />
Sanitation options are either onsite or offsite (whether or not the end-products are released to the<br />
environment at the site of generation or conveyed to a central facility for further processing), <strong>and</strong><br />
wet or dry (whether or not <strong>water</strong> is necessary for operation).<br />
◗ ON-SITE SANITATION<br />
Unsanitary Options<br />
1. Open defecation but restricted to a community-designated area<br />
2. Unimproved pit (Antipolo)<br />
3. Overhang over a <strong>water</strong>course, pigpen or fishpond<br />
Sanitary Options<br />
Ventilated Improved Pit (VIP)<br />
Description of operation<br />
Feces drops into pit through hole in latrine. Feces decompose in latrine. A new pit has to be dug<br />
when the one in use is full (although some pits are offset from the latrine slab <strong>and</strong> is more<br />
accessible for emptying). The pit may be unlined in stable formations; otherwise it is lined with hollow<br />
blocks, mortar or brick although the floor is bare <strong>and</strong> holes are usually built into the pit lining wall<br />
to allow excess <strong>water</strong> to leach out. Some designs have twin or two-compartment pits so that the<br />
moveable latrine hole can be shifted to one when the other is full.<br />
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ANNEXES<br />
Odor control is effected through placing a lid on the latrine <strong>and</strong><br />
inducing an air flow from the superstructure through the latrine hole<br />
to the pit, then out into the outside air through a screened vent<br />
emptying above the toilet. The superstructure is often designed to<br />
scoop air from the wind also for this purpose.<br />
Fly control is effected through keeping the superstructure dark<br />
inside so that any flies in the pit see only the light from the top of<br />
the vent. They fly up the vent but the screen traps them until they<br />
die of exhaustion trying to crash through the screen.<br />
Maintenance<br />
Keeping the floor clean, the vent pipe free of cobwebs, <strong>and</strong> emptying<br />
the previously used compartment when the present one is full. The contents may be buried in the<br />
soil, preferably near a tree.<br />
Advantages<br />
Does not require <strong>water</strong>.<br />
Disadvantages<br />
Not optimally suitable for the use of <strong>water</strong> (<strong>water</strong> <strong>and</strong> urine keeps the feces wet <strong>and</strong> odorous);<br />
Odor <strong>and</strong> flies not always avoidable;<br />
Difficulty or expense of emptying full pit or necessity for digging a new one when the former<br />
is full.<br />
Construction cost<br />
PhP 5,000 or more including superstructure, (extrapolated contractor’s price) but about 50% less<br />
if user donates labor.<br />
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WATER AND SANITATION<br />
Wet Pit with Pour-Flush Bowl<br />
Description of operation<br />
After use, feces <strong>and</strong> <strong>water</strong> in the bowl are flushed with 1 (for<br />
toilets where the pit is directly under the bowl) to 8 (usually<br />
when the pit is offset from the bowl) liters of <strong>water</strong>. The<br />
flushing pours into the pit. Water drains out through the bare<br />
bottom of the pit <strong>and</strong> the holes built into its walls. The pit may<br />
be unlined in stable formations although it is always covered.<br />
Some designs have twin pits <strong>and</strong> a wye box so that the flushing<br />
is moveable latrine hole can be shifted to one when the other<br />
is full. Odor <strong>and</strong> fly control is effected with the <strong>water</strong>-sealed<br />
bowl.<br />
Maintenance<br />
Same as that of the VIP, except that the air vent, if any, does not<br />
need clearing of cobwebs.<br />
Advantages<br />
Good odor control<br />
Acceptable in many cultures<br />
Costs can be lowered if several nearby households share one pit<br />
Offset construction can solve the problem of endangering the foundations of nearby structures<br />
during excavation.<br />
Disadvantages<br />
Needs the indicated amounts of flushing <strong>water</strong>;<br />
Water leaching from the pit will contaminate the ground <strong>and</strong> any <strong>water</strong> table <strong>and</strong> wells within<br />
8-160m from it (although in most cases, a well is safe if it is 25m from the pit);<br />
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ANNEXES<br />
Difficulty or expense of emptying a full pit or necessity for digging a new one when the former<br />
is full (research is underway in some countries for appropriate low-cost de-sludging methods).<br />
Construction cost<br />
PhP 5,000 or more including superstructure, (extrapolated contractor’s price) but about 50% less<br />
if user donates labor; less if adjacent households share a common pit.<br />
Composting Toilets<br />
Description of Operation<br />
There are many designs. A typical one has twin built-onthe-ground<br />
vaults that are alternately used. Feces fills<br />
up one vault (the volume is usually good for at least a year<br />
of use) after which, the bowl is moved over the other<br />
while the contents of the first vault ages. By the time the<br />
second vault is full, the contents of the first are emptied<br />
<strong>and</strong> used as compost.<br />
Water is usually not used. Instead, ashes <strong>and</strong> other organic<br />
matter are poured over the fresh feces after every use to<br />
discourage odor <strong>and</strong> fly breeding. Urine is usually collected<br />
<strong>and</strong> stored in a pail -- or any appropriate container -- separately from feces as it is free of pathogens<br />
<strong>and</strong> ready for use as liquid fertilizer.<br />
Maintenance<br />
Same as that of the VIP, except that the vaults are emptied more frequently as they fill up faster<br />
because of the use of ashes <strong>and</strong> bulking agents.<br />
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WATER AND SANITATION<br />
Advantages<br />
Production of humus if properly operated;<br />
Production of liquid fertilizer;<br />
Little chance of feces pile leaching <strong>and</strong> contaminating the ground <strong>and</strong> ground<strong>water</strong>.<br />
Disadvantages<br />
Requires users to be well-trained in using <strong>and</strong> maintaining the facility <strong>and</strong> have the environmental<br />
values that will make the extra protocols <strong>and</strong> precautions of using it worthwhile;<br />
Culturally difficult to accept with some mainstream <strong>and</strong> ethnic groups.<br />
Construction Cost<br />
PhP 2,500 or more including superstructure (ferro-cement toilet built by PCWS in extrapolated<br />
contractor’s price) but about 50% less if user donates labor.<br />
Pour-flush Toilet with Septic Tank with On-site Disposal<br />
Conventional Septic Tank<br />
A septic tank may be necessary if the ground is too<br />
hard for a pit to be dug economically or if infiltration<br />
rates of the waste<strong>water</strong> into the ground is too low<br />
such that some clarification is needed before it is<br />
leached into the ground.<br />
Septic tanks are sometimes divided into several<br />
compartments for more efficient settling of solids.<br />
Some designs are capacious to allow enough<br />
detention time so that <strong>water</strong> is much cleaner when<br />
it is released into the environment.<br />
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ANNEXES<br />
Description of Operation<br />
The waste<strong>water</strong> enters <strong>and</strong> is detained in the septic tank where it undergoes some settling <strong>and</strong><br />
decomposition of solids. The clearer effluent flows into a soakpit (similar to a wet pit but sometimes<br />
filled with rocks for wall stability) or infiltration trench (where it leaches into the ground), an<br />
evapo-transpiration mound (where some of the <strong>water</strong> is transpired by the mound vegetation or<br />
evaporates), or subsurface filters before it enters pipe draining into a <strong>water</strong>course.<br />
Maintenance<br />
Periodic de-sludging of the septic tank, <strong>and</strong> less frequently cleaning or allowing soakpits, trenches<br />
<strong>and</strong> subsurface filters to rest.<br />
Advantages<br />
Same as wet pit but a cleaner effluent is produced.<br />
Disadvantages<br />
Needs the indicated amounts of flushing <strong>water</strong>;<br />
Although to a lesser extent, <strong>water</strong> leaching from the tank will contaminate the ground <strong>and</strong> any<br />
<strong>water</strong> table <strong>and</strong> wells within 8-160m from it (although in most cases, a well is safe if it is 25m<br />
from the pit;<br />
Difficulty or expense of de-sludging (research is underway in some countries for appropriate<br />
low-cost de-sludging methods).<br />
Construction cost<br />
PhP 5,000 or more, including superstructure (PLAN figures) to PhP30,000 (DPWH figures) but less<br />
if user donates labor.<br />
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WATER AND SANITATION<br />
Bio-gas Toilets<br />
Bio-gas toilets are toilets with septic tanks<br />
configured to have a gas collector <strong>and</strong> displaced<br />
<strong>water</strong> chamber; <strong>and</strong> other accessories to produce,<br />
store <strong>and</strong> provide bio-gas for various uses.<br />
Description of operation<br />
Same as in a septic tank, but bio-gas is collected<br />
in a domed collector <strong>and</strong> there is a reservoir for<br />
displacement <strong>water</strong>. The human waste from three<br />
families is usually enough to cook one family’s<br />
meals. In some designs, there are provisions for adding animal <strong>and</strong> biodegradable solid waste to<br />
increase gas production. In this respect this technology has potential as a solid waste management<br />
solution.<br />
Maintenance<br />
Same as septic tanks, but is more delicate in that drugs, cleansing chemicals <strong>and</strong> most metals kill<br />
off the methane-producing bacteria.<br />
Advantages<br />
Same as wet pit but biogas <strong>and</strong> a cleaner effluent is produced.<br />
Disadvantages<br />
Same as septic tanks; more frequent de-sludging if other materials are fed into the tank to produce<br />
more biogas; culturally difficult to accept with some mainstream <strong>and</strong> ethnic groups.<br />
Construction cost<br />
PhP 5,000 or more including superstructure (PCWS figures from prototype facilities) but less if user<br />
donates labor; less if adjacent households share common tank.<br />
<strong>10</strong>0<br />
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ANNEXES<br />
◗ OFF-SITE SANITATION<br />
When the consequences of contaminating local <strong>water</strong> tables <strong>and</strong> courses are too costly, or the<br />
ground’s natural infiltration rates are too low, or the housing density is so high as to make common<br />
rather than household-level treatment of wastes economically attractive (usually in a plant situated<br />
off the community), then off-site <strong>sanitation</strong> becomes an option (or a last recourse).<br />
Cartage<br />
Feces <strong>and</strong> sometimes waste<strong>water</strong> is deposited in a chamber pot or receptacle <strong>and</strong> is collected<br />
regularly by vehicles. This system is used in some areas in Japan, <strong>and</strong> many communities in China,<br />
where the waste is used as fertilizer <strong>and</strong> fish feed.<br />
Sewerage (to treatment facility)<br />
This means a network of pipes <strong>and</strong> sometimes<br />
pumps that convey <strong>water</strong> to a common sewage<br />
treatment plant. In some such technologies, the<br />
waste<strong>water</strong> may be collected direct from pipes<br />
from the bathroom, sink <strong>and</strong> toilet without<br />
benefit of a septic tank for primary treatment.<br />
Conventional Sewerage<br />
This is found in many cities in the Western<br />
countries. Huge (enough for maintenance people to walk in) sewers are built deep underground<br />
(to allow basement <strong>and</strong> subway drainage). In the past even the flows of rivers were diverted to<br />
periodically flush out these sewers.<br />
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WATER AND SANITATION<br />
Shallow sewerage<br />
Recent reworking of the hydraulics of solids-laden channel flow have proven that much smaller sewer<br />
pipes buried more shallowly on carefully controlled slopes <strong>and</strong> with appropriate accessories such<br />
as clean-outs can do the job as well, resulting in this alternative design.<br />
Advantages<br />
Savings of as much as 95% over conventional sewerage can be realized with this technology.<br />
Some studies have also indicated that shallow sewerage with offsite treatment is competitive<br />
over on-site <strong>sanitation</strong> at population densities of 200 persons per hectare or higher.<br />
Disadvantage<br />
A disadvantage is the necessity of the community using at least 50lcpd of <strong>water</strong> (<strong>and</strong> feeding it into<br />
the pipes) to ensure that the waste solids are borne along with this flow <strong>and</strong> do not cause clogging.<br />
Septic tanks connected to small-bore sewerage<br />
In this technology, household septic tanks or wet pits are<br />
connected to the pipes that form the collection network.<br />
The effluent of these tanks is free from the large solids<br />
present in raw household sewage <strong>and</strong> permit smaller pipes<br />
<strong>and</strong> less controlled pipe slopes to be used. The amount of<br />
<strong>water</strong> the community uses also has little effect on system<br />
efficiency.<br />
<strong>10</strong>2<br />
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ANNEXES<br />
Community-scale Sewage Treatment Processes<br />
Conventional Plant<br />
This technology consists of the following sequential processes:<br />
1. Primary treatment -- trash, grit <strong>and</strong> partial solids removal through screening <strong>and</strong> sedimentation<br />
2. Secondary treatment -- BOD reduction through aerobic treatment<br />
3. Tertiary treatment -- e.g., gravel filter<br />
Advantage<br />
An advantage of this technology is that BOD reduction can be very high.<br />
Disadvantages<br />
Although prevalent in the West, the disadvantage of this technology is that it requires a lot of<br />
money to build. (A conventionally-constructed, foreign-funded STP facility in Baguio for about<br />
90,000 people cost about PhP 400M to erect.)<br />
Requires heavy equipment, advanced skills <strong>and</strong> a lot of energy to operate;<br />
Unacceptable in terms of pathogen destruction (only in the order of 99%).<br />
Stabilization Ponds<br />
These are a series of ponds (the first functioning as a solids settling <strong>and</strong> anaerobic decomposition<br />
pond, the next as facultative ponds <strong>and</strong> the last as maturation ponds) that treat sewage through<br />
sedimentation, biological action <strong>and</strong> detention. In some facilities, fish <strong>and</strong> aquatic plants enhance<br />
these actions <strong>and</strong> provide a method for resource recovery.<br />
Although simple <strong>and</strong> effective (stabilization ponds can remove 99.99 to 99.999% of pathogens, BOD<br />
<strong>and</strong> suspended solids), it is a l<strong>and</strong>- intensive technology <strong>and</strong> can also be expensive. A plan to treat<br />
the waste of 80,000 people in downtown Dumaguete City requires a budget of PhP 360 million.<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
<strong>10</strong>3
WATER AND SANITATION<br />
Anaerobic Filters<br />
Anaerobic filters are filters submerged in <strong>water</strong>. This is not a st<strong>and</strong>-alone sewage treatment plant<br />
process but can be combined with other processes. Although poor in terms of BOD <strong>and</strong> pathogen<br />
removal, it is simple <strong>and</strong> requires less energy <strong>and</strong> space than aerobic facilities.<br />
Treating Sludge<br />
Sludge is composed of the remains of organic matter, the bacteria living in them, <strong>and</strong> inorganic<br />
matter. All sewage treatment plants produce sludge. In on-site <strong>sanitation</strong>, sludge is often buried<br />
in the soil (this may be spread later as soil conditioner) or taken away for further treatment in a central<br />
facility. In sewage <strong>and</strong> treatment plants, which produces huge quantities of sludge, sludge can either<br />
be aged before spreading on agricultural l<strong>and</strong>, or de<strong>water</strong>ed before either:<br />
Deposited in a l<strong>and</strong>fill; or<br />
Composted before being used as a soil conditioner.<br />
In the latter, the principle is to use the heat of the composting to kill all pathogens. One method<br />
of high-rate composting is to pile the de<strong>water</strong>ed sludge in wind-rows over perforated air-pipes.<br />
The sludge is mixed with dessicating substrate such as woodchips <strong>and</strong> covered with old compost.<br />
Air is then blown for a few weeks through the sludge using the perforated pipes. This supplies the<br />
pile with enough oxygen to sustain the composting process.<br />
◗ KEY SUSTAINABILITY FACTORS IN SANITATION PROGRAMS<br />
Use of Appropriate Technologies<br />
This not only means evaluating <strong>sanitation</strong> options by the criteria enumerated in the first part of this<br />
chapter but developing more affordable technologies, especially for off-site sewage treatment.<br />
<strong>10</strong>4<br />
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ANNEXES<br />
For the 2/3 of Filipinos who live in rural <strong>and</strong> semi-rural areas, the on-site <strong>sanitation</strong> options<br />
available to them seem to be affordable enough. However, for the rest who live in urban areas <strong>and</strong><br />
whose waste<strong>water</strong> can only be treated off-site, a per capita construction cost of PhP 4,000 to 7,000<br />
will translate into unacceptable sewage treatment charges alone of PhP 200 to 350 per household<br />
per month, if present West-originated technologies are adopted. We should therefore start<br />
developing our own treatment options that are less expensive.<br />
Community Participation<br />
Organizing for <strong>sanitation</strong> is more difficult than organizing for <strong>water</strong> supply. In a community in<br />
Indonesia, it took two decades to up <strong>sanitation</strong> coverage from 17% to 85%.<br />
Yet one cannot go around it. Aside from linking hygiene, <strong>water</strong> supply, <strong>and</strong> the environment with<br />
<strong>sanitation</strong>, a possible strategy would be to make <strong>sanitation</strong> more attractive by linking resource<br />
recovery with it.<br />
Transparent <strong>and</strong> Conscientious Implementation<br />
No program will succeed if corruption permeates the implementing agency. If the implementing<br />
agency is corrupt, the technologies it will select will only be appropriate to maximizing graft <strong>and</strong><br />
it will never bother to bring in the community to its shady dealings by letting them participate<br />
meaningfully in the program.<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
<strong>10</strong>5
Sustainability of Community-Based Rural<br />
Water Supply Organizations<br />
ANNEXES<br />
❙ Sustainability of Community-Based<br />
Rural Water Supply Organizations<br />
◗ WHAT WORKS:<br />
National Policies/ Strategies<br />
a. The use of community-based organizations has been proven effective as a vehicle for:<br />
Instilling the value of self-governance <strong>and</strong> self-reliance among the rural populace; from<br />
mere recipients of government projects to active community participation <strong>and</strong><br />
management, <strong>and</strong><br />
Sustained operation <strong>and</strong> maintenance of the <strong>water</strong> facilities. There are a lot of case<br />
studies of RWSAs (Rural Water Supply Associations) <strong>and</strong> to some extent of BWSAs<br />
(Barangay Water Supply Associations) which have demonstrated that with proper<br />
institutional development, these associations are capable of sustaining the system<br />
operation thereby reducing the load on government resources <strong>and</strong> instilling the value<br />
of self governance among the populace.<br />
b. Full recovery schemes (capital + O&M) are possible for Level III <strong>and</strong> partial recovery schemes (O&M)<br />
for Levels I <strong>and</strong> II. Level III RWSAs, especially in Bulacan <strong>and</strong> Batangas provinces, have<br />
demonstrated not only their capacity to sustain their operations from collections but also to repay<br />
loans incurred for the purpose. Some Levels I <strong>and</strong> II projects are still operational <strong>and</strong> managed<br />
by the associations demonstrating successful partial recovery. The rural populace is capable <strong>and</strong><br />
does pay for WATSAN services.<br />
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<strong>10</strong>7
WATER AND SANITATION<br />
c. Different service levels are needed. Level I represents the basic service level that government<br />
must provide its citizenry especially in the far flung areas. Level III service, being the ultimate<br />
service level, are necessary for urban <strong>and</strong> peri-urban areas <strong>and</strong> in areas where the populace is<br />
willing <strong>and</strong> able to support it. However, not all communities can afford a Level III system. In some<br />
areas, the provision of Level II facilities provides a temporary solution until the community,<br />
following the principle of self-governance, is able to muster enough initiative <strong>and</strong> resources to<br />
convert it to a Level III. In all cases, local associations are therefore necessary to institutionalize<br />
“ownership” <strong>and</strong> marshal resources.<br />
Sustainability of Community-Based Organizations<br />
Proper Technical Design/Construction of Facilities<br />
In all RWS projects, the number one criterion for sustainability is still proper design <strong>and</strong> construction<br />
of the facilities. Without any facility to operate <strong>and</strong> maintain, there is no basis for the existence of<br />
the <strong>water</strong> supply community organizations.<br />
Equal Emphasis to Institution Building at the Local Level<br />
Available data <strong>and</strong> experience tell us that local institutions formed with equal emphasis have survived<br />
longer than those institutions that emphasized only the infrastructure component of institution<br />
building. The process of inculcating “ownership”takes time but must be stressed even before the<br />
physical structures are set up.<br />
Effectiveness of BWSA/RWSA Leadership<br />
This factor st<strong>and</strong>s out whenever a successful association is studied. A leader’s effectiveness<br />
becomes critical especially in the enforcement of tariff collections, marshalling resources, <strong>and</strong><br />
information dissemination campaigns.<br />
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ANNEXES<br />
Enforcement of Adequate And Monthly Tariff Collections<br />
The need for Associations to charge <strong>and</strong> collect tariffs is obviously important, not only to cover operation<br />
<strong>and</strong> maintenance requirements but also to create a reserve fund for replacements <strong>and</strong> expansion.<br />
Adequate O&M Skills <strong>and</strong> Tools<br />
Many foreign assisted projects have concluded that the failure of local associations stems from three<br />
items: the lack of funds, skills, <strong>and</strong> tools.<br />
Adequate <strong>and</strong> Continuous Institutional Development<br />
BWSAs <strong>and</strong> RWSAs are basically new organizational concepts in every community where it is<br />
introduced. And like new concepts, its sustainability is dependent on the nurturing given to it. By<br />
more experienced <strong>and</strong> matured organizations during its initial stages of operation. Even large <strong>water</strong><br />
districts such as Davao <strong>and</strong> Tarlac took time to develop into the successful utilities they are now.<br />
Harmonious Relationship with the LGU<br />
Various RWS association experience in Bulacan <strong>and</strong> CVWSSP indicate a direct relationship between<br />
support of the LGU <strong>and</strong> sustainability. Reasons for the direct relationship are (a) LGU resources that<br />
can be accessed by the association, (b) facilitation of the required permits necessary <strong>and</strong> (c) the use<br />
of LGU official’s influence to convince association members to do certain activities, which can bring<br />
about sustainability.<br />
Compensation of Operating Staff<br />
Examples in foreign-assisted projects tend to show that certain compensation given to the<br />
associations’ operational staff improves the level of O&M for the following reasons:<br />
Being paid implies responsibility;<br />
Compensation serves as remuneration for time spent away from main livelihood activities;<br />
Compensation paves the way to future awareness of the need to professionalize services; <strong>and</strong><br />
Payment implies the right to choose qualified personnel to do the task.<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
<strong>10</strong>9
WATER AND SANITATION<br />
User Groups Rather than Barangay-Wide<br />
This finding has relevance if a barangay has several point sources (Level 1). Project experiences<br />
indicate that individual facility user groups function better than a barangay-wide BWSA. The user<br />
groups have their own caretakers <strong>and</strong> they see little relevance in participating actively in BWSA affairs.<br />
Multi-Purpose Water Association<br />
Requiring a BWSA with a single point source to have regular tariff collections <strong>and</strong> meet regularly<br />
may seem too much for most members. Thus more than half of the BWSAs collect tariffs <strong>and</strong> meet<br />
only when needed. When the BWSA becomes inactive <strong>and</strong> O&M is passed on to a user group (market<br />
vendors, church groups, etc.), these user groups are able to sustain O&M because of their regular<br />
meeting <strong>and</strong> collection of dues. The <strong>water</strong> system merely becomes an additional agenda for<br />
them.<br />
Upgrading of Service Level<br />
All field implementers of RWS projects agree that when a service level is upgraded to a higher level,<br />
the existing association will, in most probability, rise to the challenges faced by new procedures,<br />
rules, <strong>and</strong> technology. Upgrading a service level, therefore, assures better sustainability not only<br />
of the facilities but the institution as well.<br />
◗ WHAT DOES NOT WORK:<br />
National Policies/ Strategies<br />
Multi-Agency Responsibility for Project Implementation<br />
Although the intention of coordination is noble, the practice of having several agencies responsible<br />
for the project implies that no single agency is actually responsible.<br />
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ANNEXES<br />
Use of Ad Hoc Groups for Project Implementation<br />
Any ad hoc group—not attached to any agency <strong>and</strong> having a finite term of office—lacks real<br />
authority or the resources to pursue a project effectively. It can even benefit from project<br />
experiences since it is soon disb<strong>and</strong>ed after a project is completed.<br />
Single Corporation Responsibility for RWS<br />
A public corporation is evaluated not on the same basis as line agencies. Aside from project<br />
accomplishments, a corporation has to contend itself with various parameters such as return on<br />
investment, internal cash generation, <strong>and</strong> securing of subsidies for RWS. A line agency that does<br />
not have any of the above financial criteria would therefore be in a better position to implement<br />
RWS projects.<br />
Inconsistent Cost-Recovery Schemes<br />
The national policy of not subsidizing Level II/III schemes is not consistently followed since there<br />
are politicians, <strong>and</strong> even ESA- supported projects, which provide grant funding for these services.<br />
Allowing inconsistencies can only convey either of these two ideas: (1) wait for grant funding for<br />
our projects, or (2) even if you don’t collect for O&M, don’t worry; government will bail you out.<br />
Inconsistencies tend to promote the culture of mendicancy.<br />
New BWSAs for Simple Level I Facilities<br />
The hasty formation of BWSAs to maintain a simple source, i.e., a h<strong>and</strong> pump, may not be to the<br />
best interest of the project. It would be more effective to use existing user groups within the<br />
barangay to maintain Level I facilities.<br />
Reference:<br />
De Vera, Antonio R. “Sustainability of Community-Based Rural Water Supply Organizations.” A Final Report<br />
prepared by for the WPEP Project, November 2000.<br />
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DIRECTORY<br />
ANNEXES<br />
❙ WATER DISTRICTS<br />
A<br />
ABUYOG WATER DISTRICT<br />
The General Manager<br />
155 Real St., Bito, Abuyog, Leyte 65<strong>10</strong><br />
Tel. No/s.: (053) 322-9061 / 334-2061<br />
AGONCILLO WATER DISTRICT<br />
The General Manager<br />
Poblacion, Agoncillo, Batangas 4211<br />
Tel. No/s.: (043) 198-4371 to 75 Loc. 2151<br />
Gen. Manager: Engr. Benigno M. Alilio<br />
AGOO WATER DISTRICT<br />
The General Manager<br />
Sta. Barbara, Agoo, La Union 2504<br />
Tel. No/s.: 337<br />
AJUY WATER DISTRICT<br />
The General Manager<br />
Real St., Ajuy, lloilo 5012<br />
Tel. No/s.: (033) 392-0451 / 0465<br />
ALAMADA WATER DISTRICT<br />
The General Manager<br />
Kitacubong, Alamada, North Cotabato 9413<br />
ALAMINOS WATER DISTRICT<br />
The General Manager<br />
Del Pilar St., Alaminos, Laguna 4001<br />
Tel. No/s.: (049) 562-9803<br />
ALAMINOS WATER DISTRICT<br />
The General Manager<br />
Poblacion, Alaminos, Pangasinan 2404<br />
Tel. No/s.: (075) 552-7180<br />
Fax No.: (075) 552-7180<br />
ALCALA WATER DISTRICT<br />
The General Manager<br />
Rizal St., Poblacion West, Alcala, Pangasina<br />
Tel. No/s.: (075) 593-3038<br />
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WATER AND SANITATION<br />
ANGELES CITY WATER DISTRICT<br />
The General Manager<br />
2335 A. Mabini St., Angeles City 2009<br />
Tel. No/s: (045) 323-4209/888-7222<br />
Fax: (045) 888-7222<br />
ASINGAN WATER DISTRICT<br />
The General Manager<br />
Mayor’s Blvd., Asingan, Pangasinan 2439<br />
Tel. No/s.: (075) 611-1220<br />
ATIMONAN WATER DISTRICT<br />
The General Manager<br />
195 Osmeña St., Atimonan, Quezon 4331<br />
Tel. No/s.: (042) 316-5280<br />
B<br />
BAAO WATER DISTRICT<br />
The General Manager<br />
2/F Public Market Bldg., San Nicolas, Baao,<br />
Camarines Sur 4432<br />
Tel. No/s.: (054) 266-3161 / 3124<br />
BACACAY WATER DISTRICT<br />
The General Manager<br />
Magsaysay Avenue, Bacacay, Albay 4509<br />
BACOLOD WATER DISTRICT<br />
The General Manager<br />
Bacolod, Lanao del Norte 9205<br />
BACOLOD CITY WATER DISTRICT<br />
The General Manager<br />
Cor Galo-San Juan Sts., Bacolod City 6<strong>10</strong>0<br />
Tel. No/s.: (034) 433-2141/25251/23242<br />
Fax No.: (034) 433-2141<br />
BACUAG WATER DISTRICT<br />
The General Manager<br />
Del Rosario St., Bacuag, Surigao del Norte 8408<br />
Tel. No/s.: (086) 826-5355 (by appointment)<br />
Fax No.: (086) 826-8388<br />
BADOC WATER DISTRICT<br />
The General Manager<br />
Badoc, llocos Norte 2904<br />
BAGAC WATER DISTRICT<br />
The General Manager<br />
Bagac, Bataan 2<strong>10</strong>7<br />
BAGANGA WATER DISTRICT<br />
The General Manager<br />
Baganga, Davao Oriental 8204
ANNEXES<br />
BAGO CITY WATER DISTRICT<br />
The General Manager<br />
Social Justice Complex, Salas Dr, Bago City,<br />
Tel. No/s.: (034) 461-0365 / 732-8177<br />
BAGUIO WATER DISTRICT<br />
The General Manager<br />
BWD Compound, Utility Rd., Baguio City 2600<br />
Tel. No/s.: (074) 442-3456 / 444-4228<br />
Fax No.: (074) 442-3456 / 5364<br />
BAIS CITY WATER DISTRICT<br />
The General Manager<br />
City Hall Compound, Bais City,<br />
Negros Oriental 6206<br />
Tel. No/s.: (035) 402-8263<br />
BALAGTAS WATER DISTRICT<br />
The General Manager<br />
Poblacion Wawa, Balagtas, Bulacan 3016<br />
Tel. No/s.: (044) 693-<strong>10</strong>62<br />
BALANGA WATER DISTRICT<br />
The General Manager<br />
St. Joseph St., Pobbacion, Balanga, 2<strong>10</strong>0 Bataan<br />
Tel. No/s.: (047) 237-3491 / 237-3868<br />
BALAOAN WATER DISTRICT<br />
The General Manager<br />
G/F, Old Emergency Hospital,<br />
Balaoan, La Union 2517<br />
BALATAN WATER DISTRICT<br />
The General Manager<br />
Duran, Balatan, Camarines Sur 4436<br />
BALAYAN WATER DISTRICT<br />
The General Manager<br />
F. Unson St., Balayan, Batangas 4213<br />
Tel. No/s.: (043) 407-0374 / 211-4239<br />
BAROTAC VIEJO WATER DISTRICT<br />
The General Manager<br />
Tupas St., Barotac Viejo, IIoiIo 5011<br />
BASEY WATER DISTRICT<br />
The General Manager<br />
KKK Bldg., Mercado Dist.,<br />
Basey, Western Samar 6720<br />
Tel. No/s.: (053) 321-0021<br />
BATAC WATER DISTRICT<br />
The General Manager<br />
Marders Bldg., #17 Tabug,<br />
Batac, 2906 llocos Norte<br />
Tel. No/s.: (077) 792-3026<br />
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WATER AND SANITATION<br />
BATANGAS CITY WATER DISTRICT<br />
The General Manager<br />
Km. 04, Brgy. Alangilan,<br />
Batangas City 4200<br />
Tel. No/s.: (043) 723-7709 / 4200 / 6537<br />
Fax No.: (043) 723-1811<br />
BATO WATER DISTRICT<br />
The General Manager<br />
33 Del Rosario St., Bato, Cat<strong>and</strong>uanes 4801<br />
BAYAMBANG WATER DISTRICT<br />
The General Manager<br />
Bayambang, Pangasinan 2423<br />
Tel. No/s.: (075) 592-2197<br />
BAYAWAN WATER DISTRICT<br />
The General Manager<br />
Human Settlement Bldg., Natl Hi-way,<br />
Bayawan, Negros Oriental 6221<br />
Tel. No/s.: (035) 531-0055<br />
Fax No.: (035) 531-0055<br />
BAYBAY WATER DISTRICT<br />
The General Manager<br />
E. Jacinto cor M. L. Quezon Sts.,<br />
Baybay, Leyte 6521<br />
Tel. No/s.: (053) 335-20<strong>10</strong><br />
Fax No.: (053) 563-9478<br />
BINALBAGAN WATER DISTRICT<br />
The General Manager<br />
Don Pedro Yulo St., Binalbagan,<br />
Negros Occidental 6<strong>10</strong>5<br />
Tel. No/s.: (034) 388-8428<br />
Fax No.: (034) 388-8211<br />
BINALONAN WATER DISRICT<br />
The General Manager<br />
Binalonan, Pangasinan 2436<br />
Tel. No/s.: (075) 562-2281<br />
BINMALEY WATER DISTRICT<br />
The General Manager<br />
Poblacion, Binmaley, Pangasinan 2417<br />
Tel. No/s.: (075) 540-0054 / 543-2791<br />
Fax No.: (075) 540-0054<br />
BISLIG WATER DISTRICT<br />
The General Manager<br />
John Bosco Ave., Mangagoy,<br />
Bislig, Surigao del Sur 8311<br />
Tel. No/s.: (086) 628-2092 / (MTI) 853-2032<br />
Fax No.: (086) 853-2032<br />
BOCAUE WATER DISTR1CT<br />
The General Manager<br />
No. 14 Gov. F. Halili Ave. Ext. Biñang II,<br />
Bocaue, Bulacan 3018<br />
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ANNEXES<br />
BONGAO WATER DISTRICT<br />
The General Manager<br />
Tubig-Boh, Bongao, Tawi-Tawi 7500<br />
Tel. No/s.: (068) 1404 (RCPI); 412-2873<br />
BORBON WATER DISTRICT<br />
The General Manager<br />
San Sebastian St., Poblacion, Borbon, Cebu<br />
Tel. No/s.: (032) 432-9087<br />
BORONGAN WATER DISTRICT<br />
The General Manager<br />
Brgy. Songco, Borongan,<br />
Eastern Samar 6800<br />
Tel. No/s.: (058) 461-2085<br />
BUTUAN CITY WATER DISTRICT<br />
The General Manager<br />
Gov. J.P. Rosales Avenue, Butuan City<br />
Tel. No/s: (085) 341-6474/815-1268/1269<br />
Fax No. (085) 341-0508<br />
C<br />
CABAGAN WATER DISTRICT<br />
The General Manager<br />
Centro. Cabagan, lsabela 3328<br />
Tel. No/s.: (078) 636-3<strong>10</strong>7<br />
Fax No.: (078) 636-3<strong>10</strong>7<br />
CABANATUAN CITY WATER DISTRICT<br />
The General Manager<br />
229 CVR Brgy. Dicarma, Cabanatuan City 3<strong>10</strong>0<br />
Tel. No/s.: (044) 463-1647/1643<br />
Fax No.: (044) 463-1643<br />
CABANGAN WATER DISTRICT<br />
The General Manager<br />
Cabangan, Zambales 2203<br />
CABARROGUIS WATER DISTRICT<br />
The General Manager<br />
BLISS, Zamora, Cabarroguis, Quirino 3400<br />
CADIZ CITY WATER DISTRICT<br />
The General Manager<br />
2nd FIr, Commercial Complex Bldg., Cabahug<br />
St., Cadiz City, Negros Occidental 6121<br />
Tel. No/s.: (034) 493-0788 / 0688 / 1254<br />
Fax No.: (034) 493-0075<br />
CAGAYAN DE ORO CITY WATER DISTRICT<br />
The General Manager<br />
Corrales Ave., Cagayan de Oro City 9000<br />
Tel. No/s.: (08822) 72-2705 / 6248 / 856-<br />
4509/856-4373<br />
Fax No.: (08822) 72-2705<br />
E-Mail: cowdnet@mozcom.com<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
117
WATER AND SANITATION<br />
CALAMBA WATER DISTRICT<br />
The General Manager<br />
Lakeview Subd., Halang,<br />
Cabaniba, Laguna 4027<br />
Tel. No/s.: (049) 545-1614/ 2863; 245-3180<br />
to 82 Fax No.: (049) 245-3182<br />
CALAUAG WATER DISTRICT<br />
The General Manager<br />
<strong>10</strong>81 Quezon St.,\Calauag Quezon 4318<br />
Tel. No/s.: (042) 301-7548<br />
CALBAYOG CITY WATER DISTRICT<br />
The General Manager<br />
J. D. Avebino St., Calbayog City 67<strong>10</strong><br />
Tel. No/s.: (055) 209-1218 / 1843 /<br />
911183/92976<br />
Fax No.: (055) 911-1 83<br />
CALBIGA WATER DISTRICT<br />
The General Manager<br />
Calbiga, Eastern Samar 6715<br />
CALUBIAN WATER DISTRICT<br />
The General Manager<br />
San Roque St., Poblacion,<br />
Calubian, Leyte 6534<br />
CALUMPIT WATER DISTRICT<br />
The General Manager<br />
Balungao, Calumpit, Bulacan 3003<br />
Tel. No/s.: (044) 202-4235<br />
Fax No.: (044) 202-5125<br />
CAMALIG WATER DISTRICT<br />
The General Manager<br />
Brgy. 2, Camalig, Albay 4502<br />
CAMARINES NORTE WATER DISTRICT<br />
The General Manager<br />
Vinzons Ave. Daet, Camarines Norte 4600<br />
Tel. No/s.: (054) 721-18<strong>10</strong>/511-2915<br />
CAMILING WATER DISTRICT<br />
The General Manager<br />
Rizal St., Camiling, Tanlac 2306<br />
Tel. No/s.: (045) 9340284 / 0304<br />
Fax No.: (045) 9340284<br />
CATBALOGAN WATER DISTRICT<br />
The General Manager<br />
Allen Ave. Ext. Pier 2,<br />
Catbalogan, Samar 6700<br />
Tel. No/s.: (053) 756-<strong>10</strong>44<br />
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CLARIN WATER DISTRICT<br />
The General Manager<br />
Poblacion Centro, Clarin, Bohol 6330<br />
Tel. No/s.: (038) 198-8241 to 42<br />
CLAVERIA WATER DISTRICT<br />
The General Manager<br />
Centro 2, Claveria, Cagayan 3519<br />
CLAVERIA WATER DISTRICT<br />
The General Manager<br />
Poblacion, Clavenia, Misamis Oriental 9004<br />
CONCEPCION WATER DISTRICT<br />
The General Manager<br />
Concepcion, lloilo 5013<br />
Tel. No/s.: (033) 392-0314<br />
CONCEPCION WATER DISTRICT<br />
The General Manager<br />
San Nicolas, Concepcion, Tarlac 2316<br />
Tel. No/s.: (045) 9230-430<br />
COTABATO CITY WATER DISTRICT<br />
The General Manager<br />
Gov. Gutierrez Avenue, Cotabato City 9600<br />
Tel. No/s.: (064) 421-<strong>10</strong>70 / 3566 / 7135<br />
Fax No.: (064) 421-3596<br />
CUYAPO WATER DISTRICT<br />
The General Manager<br />
Manpower Bldg., Cuyapo, Nueva Ecija<br />
Tel. No/s.: (044) 608-2044<br />
D<br />
DAGUPAN CITY WATER DISTRICT<br />
The General Manager<br />
Tambac Dist., Dagupan City, Pangasinan 2400<br />
Tel. No/s.: (075) 522-0050 / 515-8220<br />
Fax No.:(075) 522-0050<br />
DALAGUETE WATER DISTRICT<br />
The General Manager<br />
Poblacion Dalaguete, Cebu 6022<br />
Tel. No/s: (032) 484-8724<br />
DAPITAN CITY WATER DISTRICT<br />
The General Manager<br />
Hanil Bldg., Lawaan, Dapitan City 7<strong>10</strong>1<br />
Tel. No/s.: (065) 213-6406<br />
Fax No.: (065) 213-6406<br />
DARAGA WATER DISTRICT<br />
The General Manager<br />
Sta. Maria St., San Roque, Daraga, Albay 4501<br />
Tel. No/s.: (052) 483-3232<br />
Fax No.: (052) 483-3906<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
119
WATER AND SANITATION<br />
DASMARIÑAS WATER DISTRICT<br />
The General Manager<br />
Camerino Avenue, Dasmarinas, Cavite 4114<br />
Tel. No/s.: (046) 416-1236 /1237/ 0509<br />
Fax No.: (046) 416-1238<br />
DAVAO CITY WATER DISTRICT<br />
The General Manager<br />
Bajada, Davao City 8000<br />
Tel. No/s.: (082) 221-9400 up to 12<br />
Fax No.: (082) 2264-885<br />
DIFFUN WATER DISTRICT<br />
The General Manager<br />
Public Market Bldg., Diffun, Quirino 3401<br />
DIGOS WATER DISTRICT<br />
The General Manager<br />
Rizal Avenue, Digos, Davao del Sur 8002<br />
Tel. No/s.: (082) 553-2121/2872/2111<br />
Fax No.: (082) 553-2872<br />
DINALUPIHAN WATER DISTRICT<br />
The General Manager<br />
Brgy. Kataasan, Dinalupihan, Bataan 21<strong>10</strong><br />
Tel. No/s.: (047) 481-1444 / 3718<br />
Fax No.: (047) 481-3717<br />
DINGLE-POTOTAN WATER DISTRICT<br />
The General Manager<br />
Cor Dalipe & Sanico Sts., Dingle, lloilo 5035<br />
Tel. No/s.: (033) 351-0071 / 529-7122<br />
DIPOLOG CITY WATER DISTRICT<br />
The General Manager<br />
017 Rizal Ave., Ext., Estaka, Dipolog City 7<strong>10</strong>0<br />
Tel. No/s: (065) 212-2574/4485<br />
Fax: (065) 212-4485<br />
DUMAGUETE CITY WATER DISTRICT<br />
The General Manager<br />
North Rd., Daro, Dumaguete City 6200<br />
Tel. No/s: (035) 225-5016/0551/422-83<strong>10</strong><br />
Fax: (035) 225-6677<br />
E<br />
ESTANCIA WATER DISTRICT<br />
The General Manager<br />
364 V. Cudilla Ave., Estancia, lloilo 5017<br />
Tel. No/s.: 215<br />
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F<br />
FLORIDABLANCA WATER DISTRICT<br />
The General Manager<br />
Rizal St., Poblacion,<br />
Floridablanca, Pampanga 2006<br />
Tel. No/s.: (04597) 337 / (049) 646-0311<br />
G<br />
GAPAN WATER DISTRICT<br />
The General Manager<br />
Tinio St., San Vicente, Gapan, Nueva Ecija 3<strong>10</strong>5<br />
Tel. No/s.: (045) 976-2040<br />
Fax No.: (045) 976-1823<br />
GEN. M. NATIVIDAD WATER DISTRICT<br />
The General Manager<br />
Poblacion, Gen. M. Natividad, Nueva Ecija 3125<br />
Tel. No/s.: (0912) 306-8791<br />
GEN. MARIANO ALVAREZ WATER DISTRICT<br />
The General Manager<br />
Blk. 4 Lot 4, Poblacion 2, Gen. Mariano<br />
Alvarez, Cavite 4117<br />
Tel. No/s.: (046) 972-0982<br />
Fax No.: (046) 972-0982<br />
GEN. SANTOS CITY WATER DISTRICT<br />
The General Manager<br />
Dr # 1 Chua Bldg., Naranjita St.,<br />
Gen. Santos City 9500<br />
Tel. No/s.: (083) 552-3824<br />
Fax No.: (083) 553-4960<br />
GERONA WATER DISTRICT<br />
The General Manager<br />
Don Pedro Simeon St., Gerona, Tarlac 2302<br />
Tel. No/s.: (045) 931-0407<br />
GINGOOG CITY WATER DISTRICT<br />
The General Manager<br />
J.Z. Mercado Ave., Gingoog City 9014<br />
Tel. No/s.: (088) 861-1190 / (08842) 7448<br />
GUAGUA WATER DISTRICT<br />
The General Manager<br />
San Nicolas, Guagua, Pampanga 2003<br />
Tel. No/s.: (045) 9<strong>10</strong>-547 / 91 2-949<br />
Fax No.: (045) 912-949<br />
GUBAT WATER DISTRICT<br />
The General Manager<br />
0538 Manook St., Gubat, Sorsogon 47<strong>10</strong><br />
Tel. No/s.: (056) 311-1242 / <strong>10</strong>16<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
121
WATER AND SANITATION<br />
GUIMBA WATER DISTRICT<br />
The General Manager<br />
Cor Faigal & Danzalan Sts.,<br />
Guimba, Nueva Ecija 3115<br />
Tel. No.: (044) 611-1207<br />
Fax No.:(044) 611-121-07<br />
GUINAYANGAN WATER DISTRICT<br />
The General Manager<br />
Brgy. Calimpak, Poblacion,<br />
Guinayangan, Quezon 4319<br />
Tel. No/s.: (042) 303-4189<br />
HAGONOY WATER DISTRICT<br />
The General Manager<br />
Municipal Compound<br />
Hagonoy, Bulacan 3002<br />
Tel. No/s: (044) 793-0019/0433/1409<br />
Fax: (044) 794-2524<br />
I<br />
ILOCOS NORTE WATER DISTRICT<br />
The General Manager<br />
Jr. Ennui Hill, Laoag City,<br />
llocos Norte 2900<br />
Tel. No/s.: (077) 772-0985<br />
Fax No.: (077) 771-4814<br />
IPIL WATER DISTRICT<br />
The General Manager<br />
National Highway, Ipil,<br />
Zamboanga del Sur 2201<br />
Tel. No/s.: (062) 333-2274<br />
IRIGA CITY WATER DISTRICT<br />
The General Manager<br />
Rufino Llagas Sr St.,<br />
San Roque, Iriga City 4431<br />
Tel. No/s.: (054) 299-2220 / 5709/ 655-0508<br />
Fax No.: (054) 655-0508<br />
ISABEL WATER DISTRICT<br />
The General Manager<br />
LGU Compound, Isabel, Leyte 6539<br />
Tel. No/s.: 556-9227 / 0726 (lslacom)<br />
ISABELA WATER DISTRICT<br />
The General Manager<br />
Carlos F Garcia St., lsabela, Basilan 6128<br />
Tel. No/s.: (062) 200-7418<br />
ISABELA WATER DISTRICT<br />
The General Manager<br />
Isabela, Negros Occidental 6128<br />
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J<br />
JAEN WATER DISTRICT<br />
The General Manager<br />
Poblacion, Jaen, Nueva Ecija 3<strong>10</strong>9<br />
Tel. No/s.: (044) 306-9495 / 486-2889<br />
JANIUAY WATER DISTRICT<br />
The General Manager<br />
#313 Don I Lutero St.,<br />
Janiuay, Iloilo 5034<br />
Tel. No/s.: (lslacom) 531-8<strong>10</strong>0<br />
JARO WATER DISTRICT<br />
The General Manager<br />
G/F, ABC Hall Bldg. Real St.,<br />
Jaro, Leyte 6527<br />
JOLO MAINLAND WATER DISTRICT<br />
The General Manager<br />
Camp Asturias, Jolo, SuIu 7400<br />
Tel. No/s.: 2305/2<strong>10</strong>7 (RCPI)<br />
JORDAN WATER DISTRICT<br />
The General Manager<br />
Brgy. RizaI, Jordan, Guimaras 5045<br />
Tel. No/s.: (033) 851-3011 / (0915) 300-4321<br />
K<br />
KABACAN WATER DISTRICT<br />
The General Manager<br />
Rizal Avenue, Kabacan,<br />
North Cotabato 9407<br />
Tel. No/s.: (064) 248-2074<br />
KABANKALAN WATER DISTRICT<br />
The General Manager<br />
Cor Rizal-Tayum Sts., Kabankalan,<br />
Negros Occidental 6111<br />
Tel. No/s.: (034) 4712-134<br />
Fax No.: (034) 4712-634<br />
KALAMANSIG WATER DISTRICT<br />
The General Manager<br />
341 Poblacion, Kalamansig,<br />
Sultan Kudarat 9808<br />
KALIBO WATER DISTRICT<br />
The General Manager<br />
Mabini St., Kalibo, Aklan 5600<br />
Tel. No/s.: (036) 262-3064 / 268-4200<br />
Fax No.: (036) 262-4285<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
123
WATER AND SANITATION<br />
KAPATAGAN WATER DISTRICT<br />
The General Manager<br />
Poblacion, Kapatagan,<br />
Lanao del Norte 9214<br />
Tel. No/s.: (063) 38272317<br />
Fax No.: (063) 382-2317<br />
KORONADAL WATER DISTRICT<br />
The General Manager<br />
2nd Flr. Public Market Bldg., Koronadal<br />
South Cotabato 9506<br />
Tel. No/s: (083) 228-2783<br />
Fax: (083) 228-4840<br />
L<br />
LA CARLOTA WATER DISTRICT<br />
The General Manager<br />
Rizal St., La Carlota City,<br />
Negros Occidental 6130<br />
Tel: (034) 460-2488<br />
Fax: (034) 460-2641<br />
LEMERY WATER DISTRICT<br />
The General Manager<br />
Carnero Subdv., Brgy. Sangalang,<br />
Lemery, Batangas 4209<br />
Tel. No/s.: (043) 411-1208 / 4552<br />
Fax No.: (043) 411-4552<br />
LEON WATER DISTRICT<br />
The General Manager<br />
F Cabarles St. Leon, lloibo 5026<br />
Tel. No/s.: (033) 331-0039<br />
LEGAZPI CITY WATER DISTRICT<br />
The General Manager<br />
Bitano, Legazpi City 4500<br />
Tel. No/s.: (052) 480-9395 / 820-1175 / 214-3750<br />
Fax No.: (052) 214-3482<br />
LEYTE METROPOLITAN WATER DISTRICT<br />
The General Manager<br />
Mabini St., Tacloban City 6500<br />
Tel. No/s.: (053) 325-689<br />
Fax No.: (053) 325-7330<br />
LIANGA WATER DISTRICT<br />
The General Manager<br />
Mabini St., Lianga, Surigao del Sur 8307<br />
LIBACAO WATER DISTRICT<br />
The General Manager<br />
Malanga Poblacion, Libacao, Aklan 5602<br />
LIGAO-OAS WATER DISTRICT<br />
The General Manager<br />
Tuburan, Ligao, Albay 4504<br />
Tel. No/s.: (052) 431-1348<br />
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LILOY WATER DISTRICT<br />
The General Manager<br />
Poblacion, Liloy,<br />
Zamboanga del Norte 7115<br />
LIMAY WATER DISTRICT<br />
The General Manager<br />
R Ambrocio St., Townsite,<br />
Limay, Bataan 2<strong>10</strong>3<br />
Tel. No/s.: (047) 2445274<br />
LINAMON WATER DISTRICT<br />
The General Manager<br />
Poblacion, Linamon, Lanao del Norte 9201<br />
Tel. No/s.: (063) 227-0<strong>10</strong>7<br />
Fax No.: (063) 221-5855 / 227-1998<br />
LINGIG WATER DISTRICT<br />
The General Manager<br />
Poblacion, Lingig, Surigao del Sur 8312<br />
LLORENTE WATER DISTRICT<br />
The General Manager<br />
Llorente, Eastern Samar 6803<br />
LOBO WATER DISTRICT<br />
The General Manager<br />
A. Mabini St., Poblacion,<br />
Lobo, Batangas 4229<br />
LOPEZ WATER DISTRICT<br />
The General Manager<br />
2<strong>10</strong> Gen. V. Yngente Ave., Lopez, Quezon 4316<br />
Tel. No/s.: (042) 841-1175 / 302-5233<br />
LUBAO WATER DISTRICT<br />
The General Manager<br />
San Nicolas I, Lubao, Pampanga 2005<br />
Tel. No/s.: (045) 93- 6656 / 971-6656<br />
Fax No.: (045) 93-6656 / 971-6656<br />
LUPON WATER DISTRICT<br />
The General Manager<br />
Aguinaldo cor K. Baratua Sts., Lupon, Davao<br />
Oriental 8207<br />
Tel. No/s.: (087) 808-0381<br />
M<br />
M’LANG WATER DISTRICT<br />
The General Manager<br />
Rizal St., M’lang, North Cotabato 9402<br />
Tel. No/s.: (064) 268-4006<br />
MALAYBALAY CITY WATER DISTRICT<br />
The General Manager<br />
Sayre Hi-way, Sumpong, Malaybalay City 8700<br />
Tel. No/s.: (088) 221-2640 / 813-3670<br />
Fax No.: (088) 221-2640<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
125
WATER AND SANITATION<br />
MALINAO WATER DISTRICT<br />
The General Manager<br />
Sta Maria St, Poblacion,<br />
Malinao, Aklan 5606<br />
Tel No/s. (036) 265-8040<br />
MALOLOS WATER DISTRICT<br />
The General Manager<br />
Poblacion, Malolos, Bulacan 3000<br />
Tel. No/s.: (044) 791-0876 / 4539<br />
Fax No.: (044) 791-0876<br />
MALUSO WATER DISTRICT<br />
The General Manager<br />
Townsite, Maluso, Basilan 7303<br />
MAMBAJAO WATER DISTRICT<br />
The General Manager<br />
Umycco, Poblacion,<br />
Mambajao, Camiguin 9<strong>10</strong>0<br />
Tel. No/s.: (088) 870-013<br />
MAMBUSAO WATER DISTRICT<br />
The General Manager<br />
Sta. Catalina St., Mambusao, Capiz 5807<br />
Tel. No/s.: (036) 647-0121<br />
MANAOAG WATER DISTRICT<br />
The General Manager<br />
Milo St., Manaoag, Pangasinan 2430<br />
Tel. No/s.: (075) 519-3155<br />
Fax No.: (075) 529-0254<br />
MANAPLA WATER DISTRICT<br />
The General Manager<br />
B. Gallo St., Manapla,<br />
Negros Occidental 6120<br />
Tel. No/s.: (034) 491-0013<br />
MANGALDAN WATER DISTRICT<br />
The General Manager<br />
Serafica St., Mangaldan, Pangasinan 2432<br />
Tel. No/s: (075) 523-5884<br />
MARAGONDON WATER DISTRICT<br />
The General Manager<br />
Poblacion Il-A, Maragondon, Cavite 4112<br />
Tel. No/s.: (046) 412-0787<br />
MARAMAG WATER DISTRICT<br />
The General Manager<br />
Toribio Coruna St., South Poblacion,<br />
Maramag, Bukidnon 8714<br />
Tel. No/s.: (088) 226-2382 / 4230 / 4231<br />
126<br />
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MARAWI CITY WATER DISTRICT<br />
The General Manager<br />
Pumping St., Bubonga-Marawi,<br />
Marawi City 9700<br />
Tel. No/s.: (063) 520-339<br />
Fax No.: (063) 520-383<br />
MARILAO WATER DISTRICT<br />
The General Manager<br />
11 T. S<strong>and</strong>ico St., Poblacion 2,<br />
Marilao, Bulacan 3019<br />
Tel. No/s.: (044) 711-1529/ 4423<br />
Fax No.: (044) 71i-1529<br />
MARIVELES WATER DISTRICT<br />
The General Manager<br />
Prov’I Road, San lsidro,<br />
Mariveles, Bataan 2<strong>10</strong>5<br />
Tel. No/s.: (047) 935-4635<br />
Fax No.: (047) 935-5561<br />
MASANTOL WATER DISTRICT<br />
The General Manager<br />
San Nicolas, Masantol, Pampanga 2017<br />
Tel. No/s.: (045) 981-1306<br />
MASBATE WATER DISTRICT<br />
The General Manager<br />
DPWH Bldg., Zurbito St.,<br />
Masbate, Masbate 5400<br />
Tel. No/s.: (056) 333-2311<br />
Fax No.: (056) 333-2342<br />
MASINLOC WATER DISTRICT<br />
The General Manager<br />
Top Hut, Masinloc, Zambales 2011<br />
Tel. No/s.: (047) 82-<strong>10</strong>50<br />
Fax No.: (032) 254-5391<br />
METRO HILONGOS WATER DISTRICT<br />
The General Manager<br />
Mabini & Capt. Flordelis Sts.,<br />
Hilongos, Leyte 6524<br />
Tel. No/s.: (053) 336-2026; 567-9312<br />
METRO ILOILO WATER DISTRICT<br />
The General Manager<br />
Bonifacio Drive, lIoilo City 5000<br />
Tel No/s (033) 337-3272 / 3246/4744/8482<br />
Fax No.: (033) 336-6538<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
127
WATER AND SANITATION<br />
METRO KIDAPAWAN WATER DISTRICT<br />
The General Manager<br />
Lanao, Kidapawan, North Cotabato 9400<br />
Tel. No/s.: (064) 288-1865 / 1533<br />
Fax No.: (064) 288-5257<br />
METRO LA UNION WATER DISTRICT<br />
The General Manager<br />
Quezon Ave.,<br />
San Fern<strong>and</strong>o City, La Union 2500<br />
Tel. No/s.: (072) 242-2003 / 888-2158 / 3183<br />
Fax No.: (072) 242-2003<br />
METRO LINGAYEN WATER DISTRICT<br />
The General Manager<br />
06 Avenida Rizal West,<br />
Lingayen, Pangasinan 2401<br />
Tel. No/s.: (075) 542-6136<br />
METRO LIPA WATER DISTRICT<br />
The General Manager<br />
B. Morada Ave., Lipa City<br />
Tel. No/s.: (043) 756-6972 / 1670<br />
Fax No.: (043) 756-6972<br />
METRO MIDSAYAP WATER DISTRICT<br />
The General Manager<br />
007 Poblacion 8, Midsayap,<br />
North Cotabato 94<strong>10</strong><br />
Tel. No/s.: (064) 229-8215 / 8973<br />
Fax No.: c/o (064) 229-8024<br />
METRO NAGA WATER DISTRICT<br />
The General Manager<br />
40 J. Mir<strong>and</strong>a Ave., Naga City 4400<br />
Tel. No/s.: (054) 811-3155 /<br />
473-7813 / 2040/ 8438<br />
Fax No.: (054) 811-1899<br />
E-Mail: mnwd~mozom.com<br />
METRO ROXAS WATER DISTRICT<br />
The General Manager<br />
MRWD Bldg., Punta Tabuc,<br />
Roxas City 5800<br />
Tel. No/s.: (036) 621-0044 / 6085<br />
Fax No.: (036) 621-0737<br />
METRO SIARGAO WATER DISTRICT<br />
The General Manager<br />
Dapa, Surigao del Norte 8417<br />
METRO SIQUIJOR WATER DISTRICT<br />
The General Manager<br />
South Poblacion, Siquijor, Siquijor 6225<br />
128<br />
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METRO VIGAN WATER DISTRICT<br />
The General Manager<br />
Mira Hills, Vigan, llocos Sur 2700<br />
Tel. No/s.: (077) 722-2098<br />
Fax No.: (077) 722-2098<br />
MEYCAUAYAN WATER DISTRICT<br />
The General Manager<br />
Poblacion, Meycauayan,<br />
Bulacan 3020<br />
Tel. No/s.: (044) 840-7413 / 4506<br />
Fax No.: (044) 228-3074<br />
MISAMIS OCCIDENTAL WATER DISTRICT<br />
The General Manager<br />
Maningcol, Ozamis City 7200<br />
Tel. No/s.: (088) 521-0339 / 1743<br />
Fax No.: (088) 521-1743<br />
MOALBOAL WATER DISTRICT<br />
The General Manager<br />
Moalboal, Cebu 6032<br />
Tel. No/s.: (032) 474-8068<br />
MONCADA WATER DISTRICT<br />
The General Manager<br />
Poblacion I, Moncada, Tarlac 2308<br />
Tel. No/s.: (045) 931-1217<br />
NORZAGARAY WATER DISTRICT<br />
The General Manager<br />
#28 A. Payumo St., Poblacion,<br />
Norzagaray, Bulacan 3013<br />
Tel. No/s.: (0912) 827-2431<br />
Fax No.: (044) 694-1939<br />
N<br />
NUMANCIA WATER DISTRICT<br />
The General Manager<br />
Laguenbanua, Numancia, Aklan 5604<br />
Tel. No/s (036) 868-4451<br />
O<br />
OBANDO WATER DISTRICT<br />
The General Manager<br />
Sevilla St. Catanghalan,<br />
Ob<strong>and</strong>o, Bulacan 3021 34<br />
Tel. No/s.: (044) 294-0965 to 68<br />
Fax No.: (044) 293-0609<br />
ORANI WATER DISTRICT<br />
The General Manager<br />
Centro Uno, Orani, Bataan 2112<br />
Tel. No/s.: (047) 431-1364 / 431-1262<br />
Fax No.: (047) 431-1364<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
129
WATER AND SANITATION<br />
ORION WATER DISTRICT<br />
The General Manager<br />
Lopez Jaena St., Wakas,<br />
Orion, Bataan 2<strong>10</strong>2<br />
Tel. No/s.: (047) 2444046<br />
PAGADIAN CITY WATER DISTRICT<br />
The General Manager<br />
F. Datoc St., Gatas Dist.,<br />
Pagadian City 7016<br />
Tel. No/s.: (062) 214-1747<br />
Fax No.: (066) 214-2179<br />
P<br />
PAGSANJAN WATER DISTRICT<br />
The General Manager<br />
No. 52 Dr J. R Rizal St.,<br />
Pagsanjan, Laguna 4008<br />
Tel. No/s.: (049) 808-4298<br />
PALOMPON WATER DISTRICT<br />
The General Manager<br />
Kadiwa Bldg., Rizal St.,<br />
Palompon, Leyte 6538<br />
PANABO WATER DISTRICT<br />
The General Manager<br />
National Hi-way, Garcia St.,<br />
Gredu, Panabo, Davao del No. 8<strong>10</strong>5<br />
Tel. No/s.: (084) 628-5356 / (Mu) 822-3167<br />
PANDAN WATER DISTRICT<br />
The General Manager<br />
P<strong>and</strong>an, Antique 5712<br />
No. of S. C.: 422<br />
Tel. No/s.: (036) 288-9288<br />
PANDI WATER DISTRICT<br />
The General Manager<br />
Poblacion, P<strong>and</strong>i, Bulacan 3014<br />
Tel. No/s.: (044) 661-<strong>10</strong>50<br />
PANIQUI WATER DISTRICT<br />
The General Manager<br />
<strong>10</strong>3 Cedasco Commercial Center,<br />
Zamora, Paniqui, Tarlac 2307<br />
Tel. No/s.: (045) 931-0293<br />
PARACALE WATER DISTRICT<br />
The General Manager<br />
Sto. Nino, Paracale, Camarines Norte 4605<br />
130<br />
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ANNEXES<br />
PASACAO WATER DISTRICT<br />
The General Manager<br />
San Ceribo, Pasacao, Camarines Sur 4417<br />
PILI WATER DISTRICT<br />
The General Manager<br />
Guevarra St., San Vicente, Pili,<br />
Camarines Sur 4418<br />
Tel. No/s: (054) 361-1215<br />
PINAMALAYAN WATER DISTRICT<br />
The General Manager<br />
Brgy. Sta. Rita, Pinamalayan, Or. Mindoro 5208<br />
Tel. No/s: (043) 284-3203<br />
PINAMUNGAJAN WATER DISTRICT<br />
The General Manager<br />
Poblacion, Pinamungajan, Cebu 6039<br />
Tel. No/s.: (032) 468-9002 /(091 8) 773-6595<br />
PLARIDEL WATER DISTRICT<br />
The General Manager<br />
A. C. Reyes St., Poblacion,<br />
Plaridel, Bulacan 3004<br />
Tel. No/s.: (044) 795-0<strong>10</strong>2<br />
POLA WATER DISTRICT<br />
The General Manager<br />
Bayanan, Pola, Oriental Mindoro 5206<br />
POLANCO WATER DISTRICT<br />
The General Manager<br />
Poblacion North, Polanco,<br />
Zamboanga del Norte 7<strong>10</strong>6<br />
POLOMOLOK WATER DISTRICT<br />
The General Manager<br />
Dulay Subdv., National Highway,<br />
Pobomolok, So. Cotabato 9504<br />
Tel. No/s.: (0912) 703-4530 / (083) 225-2020<br />
Fax No.: (083) 501-0083<br />
PONTEVEDRA WATER DISTRICT<br />
The General Manager<br />
Pontevedra, Capiz 5802<br />
Tel. No/s.: (036) 6340<strong>10</strong>2 / 0302<br />
PONTEVEDRA WATER DISTRICT<br />
The General Manager<br />
Pontevedra Municipal Hall,<br />
Pontevedra, Negros Occidental 6<strong>10</strong>5<br />
Tel. No/s.: (034) 391-3273<br />
POZORRUBIO WATER DISTRICT<br />
The General Manager<br />
Sison St., Pozorrubio,<br />
Pangasinan 2435<br />
Tel. No/s.: (075) 566-7025<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
131
WATER AND SANITATION<br />
PROSPERIDAD WATER DISTRICT<br />
The General Manager<br />
Poblacion, Agusan del Sur 8500<br />
Tel. No/s.: (082) 241-3199 (Cruztelco)<br />
PUERTO PRINCESA CITY WATER<br />
DISTRICT<br />
The General Manager<br />
263 Rizal Ave., Puerto Princesa City,<br />
Palawan 5300<br />
Tel. No/s.: (048) 433-5032 / 2408 / 9745<br />
Fax No.: (048) 433-6803<br />
Q<br />
QUEZON METROPOLITAN WATER<br />
DISTRICT<br />
The General Manager<br />
Brgy. lbabang Dupay, Lucena City 4301<br />
Tel. No/s.: (042) 373-0736 /<br />
7<strong>10</strong>-2855 / 2965/2508<br />
Fax No.: (042) 7<strong>10</strong>-2965<br />
R<br />
RAGAY WATER DISTRICT<br />
The General Manager<br />
Pamarang St., Ragay,<br />
Camarines Sur 44<strong>10</strong><br />
Tel. No/s.: (054) 741-<strong>10</strong>14<br />
RAMON WATER DISTRICT<br />
The General Manager<br />
Old Municipal Bldg.,<br />
Ramon, lsabela 3319<br />
RAMOS WATER DISTRICT<br />
The General Manager<br />
Poblacion Center, Ramos, Tarlac 2311<br />
Tel. No/s.: (045) 931-0180 c/o GM Jonatas<br />
ROMBLON WATER DISTRICT<br />
The General Manager<br />
Paseo de Magallanes cor Reduplica Sts.,<br />
Romblon 5500<br />
Tel. No/s.: dial <strong>10</strong>9 412-28-64 loc. 2385<br />
S<br />
SAN ANTONIO WATER DISTRICT<br />
The General Manager<br />
Poblacion, San Antonio,<br />
Nueva Ecija 3<strong>10</strong>8<br />
Tel. No/s.: (0912) 236-1441<br />
SAN ANTONIO WATER DISTRICT<br />
The General Manager<br />
Brgy Rizal, San Antonio,<br />
Zambabes 2206<br />
Tel No/s (04765) 4<strong>10</strong>8<br />
132<br />
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ANNEXES<br />
SAN CARLOS CITY WATER DISTRICT<br />
The General Manager<br />
R’zal Ave., San Carlos City,<br />
Pangasinan 2420<br />
Tel. No/s.: (075) 532-3005 / 955-5632 / 634.156<br />
Fax No.: (075) 955-5632<br />
SAN FELIPE WATER DISTRICT<br />
The General Manager<br />
Abed St., Brgy. East Feria,<br />
San Felipe, Zambales 2204<br />
Tel. No/s.: (047) 65-4511<br />
SAN FERNANDO WATER DISTRICT<br />
The General Manager<br />
B. Mendoza St., Dolores, San Fern<strong>and</strong>o,<br />
Pampanga 2000<br />
Tel. No/s.: (045) 961-3546<br />
Fax No.: (045) 963-3729<br />
SAN FRANCISCO WATER DISTRICT<br />
The General Manager<br />
Bonifacio St., Brgy. 4,<br />
San Francisco, Agusan del Sur 8501<br />
Tel. No/s.: (085) 343-8032 / 8033 / 8623<br />
SAN ILDEFONSO WATER DISTRICT<br />
The General Manager<br />
Don Pedro Borja Subd., Poblacion,<br />
San Ildefonso, Bulacan 30<strong>10</strong><br />
Tel. No/s.: (044) 764<strong>10</strong>60<br />
SAN ISIDRO WATER DISTRICT<br />
The General Manager<br />
4360 Pob. Bato-Bato, San lsidro,<br />
Davao Oriental 8209<br />
SAN JOSE WATER DISTRICT<br />
The General Manager<br />
Municipal Cmpd., San Jose,<br />
Occidental Mindoro 5<strong>10</strong>0<br />
Tel. No/s.: (043) 491-1357 / 1972<br />
Fax No.: (043) 491-1357<br />
SAN JOSE CITY WATER DISTRICT<br />
The General Manager<br />
Maharlika Rd., Abar 1st.,<br />
San Jose City, Nueva Ecija 3121<br />
Tel. No/s.: (044) 511-<strong>10</strong>04 / 947-2840<br />
Fax No.: (044) 511-<strong>10</strong>04<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
133
WATER AND SANITATION<br />
SAN JOSE DEL MONTE WATER DISTRICT<br />
The General Manager<br />
Area I, Sapang Palay, Bulacan 3024<br />
Tel. No/s.: (0912) 305-3245 (Main) /<br />
(044) 9241473 (Ext.)<br />
Fax No.: (0912) 305-3245<br />
SAN JOSE (DINAGAT ISLAND) WATER<br />
DISTRICT<br />
The General Manager<br />
San Jose, Dinagat Isl<strong>and</strong>,<br />
Surigao del Norte 8412<br />
SAN JUAN WATER DISTRICT<br />
The General Manager<br />
Hall St., San Juan, Batangas 4226<br />
Tel. No/s.: (043) 341-<strong>10</strong>03 (0436) 3512<br />
SANTIAGO CITY WATER DISTRICT<br />
The General Manager<br />
3 Carreon St., Centro East,<br />
Santiago City, Isabela 3311<br />
Tel. No/s.: (078) 682-8300 / 7363<br />
Fax No.: (076) 682-8300<br />
SASMUAN WATER DISTRICT<br />
The General Manager<br />
Sta. Lucia, Sasmuan, Pampanga 2004<br />
Tel. No/s.: (045) 826-0765 / 0767<br />
SIBALOM WATER DISTRICT<br />
The General Manager<br />
Gonzales St., Sibabom, Antique 5713<br />
Tel. No/s.: (036) 543-7699<br />
SIBULAN WATER DISTRICT<br />
The General Manager<br />
Diputado St.,Pobbacion.,<br />
Sibuban, Negros Oriental 6201<br />
Tel. No/s.: (Cruztelco) 225-0120 /<br />
Telephone 419-8598<br />
SILANG WATER DISTRICT<br />
The General Manager<br />
M. H. del Pilar cor E. Montoya Sts.,<br />
Silang, Cavite 4118<br />
Tel. No/s.: (046) 4140240<br />
Fax No.: (046) 4140886<br />
SILAY CITY WATER DISTRICT<br />
The General Manager<br />
2/F, Public Market Bldg., Burgos St.,<br />
Silay City, Negros Occidental 6116<br />
Tel. No/s.: (034) 495-0163 / 495-5011<br />
Fax No.: (034) 495-0163<br />
134<br />
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ANNEXES<br />
SIOCON WATER DISTRICT<br />
The General Manager<br />
B. Tomboc St., Poblacion, Siocon,<br />
Zamboanga del Node 7120<br />
SIPOCOT WATER DISTRICT<br />
The General Manager<br />
South Centro, Sipocot, Camarines Sur<br />
Tel. No/s: (054) 256-6<strong>10</strong>5<br />
SOLANA WATER DISTRICT<br />
The General Manager<br />
Bonifacio St., Centro Solana, Cagayan 3503<br />
SORS0G0N WATER DISTRICT<br />
The General Manager<br />
Capitol Compound, Sorsogon, Sorsogon 4700<br />
Tel. No/s.: (056) 211-1570 / 2024<br />
Fax No.: (056) 211-1570<br />
SULTAN KUDARAT WATER DISTRICT<br />
The General Manager<br />
Cor Bonifacio & Quirino Sts., Tacurong,<br />
Sultan Kudarat 9800<br />
Tel. No/s.: (064) 200-3353 / 3359<br />
Fax No.: (064) 885-5532<br />
SURALLAH WATER DISTRICT<br />
The General Manager<br />
Municipal Hall, Surallah, South Cotabato 9512<br />
SURIGAO METROPOLITAN WATER DISTRICT<br />
The General Manager<br />
Km. 2 National Highway,<br />
Surigao City 8400<br />
Tel. No/s.: (086) 232-6706 /<br />
231-7163 / 826-0269 / 5045<br />
Fax: (086) 826-0269<br />
T<br />
TAAL WATER DISTRICT<br />
The General Manager<br />
J P Laurel cor F. Zamora Sts.,<br />
Taal, Batangas 4208<br />
Tel No/s.: (043) 421-1134<br />
Fax No.: (043) 411-<strong>10</strong>22<br />
TABACO WATER DISTRICT<br />
The General Manager<br />
Karangahan Blvd., Tabaco, Albay 4511<br />
Tel. No/s.: (052) 487-4073<br />
Fax No.: (052) 487-4416<br />
TAGAYTAY CITY WATER DISTRICT<br />
The General Manager<br />
Bacolod St., Brgy. Kaybagal,<br />
Tagaytay City 4120<br />
No. of S. C.: 3,865<br />
Tel. No/s.: (046) 413-1312 / 1122 / 860-C<br />
Fax No.: (046) 413-1122<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
135
WATER AND SANITATION<br />
TAGBINA WATER DISTRICT<br />
The General Manager<br />
Poblacion, Tagbina, Surigao del Sur 8308<br />
TAGKAWAYAN WATER DISTRICT<br />
The General Manager<br />
Gulf View Subd., Tagkawayan, Quezon 4321<br />
Tel. No/s.: (042) 3048128<br />
TAGUDIN WATER DISTRICT<br />
The General Manager<br />
Ground FIr., Justice Hall Bldg.,<br />
Tagudin, llocos Sur 2714<br />
Tel. No/s.: (077) 748-7<strong>10</strong>4<br />
TAGUDIN WATER DISTRICT<br />
The General Manager<br />
Ground Fir, Justice Hall Bldg.,<br />
Tagudin, Ilocos Sur 2714<br />
Tel. No/s.: (077) 748-7<strong>10</strong>4<br />
TAGUM WATER DISTRICT<br />
The General Manager<br />
Mirafuentes District, National Hi-way,<br />
Tagum, Davao del Norte 8<strong>10</strong>0<br />
Tel. No/s.: (084) 217-3159 / 1620 / 400-1137<br />
Fax No.: (084) 400-1137<br />
TALAVERA WATER DISTRICT<br />
The General Manager<br />
# 042 Diaz St. Pag-asa Dist.,<br />
Talavera, Nueva Ecija 3114<br />
Tel. No/s.: (044) 411-1589 / 3194<br />
Fax No.: 411-3194<br />
TALIBON WATER DISTRICT<br />
The General Manager<br />
Foblacion, Talibon, Bohol 6325<br />
TALISAY CITY WATER DISTRICT<br />
The General Manager<br />
Bonifacio SF, Talisay City, Negros<br />
Occidental 6115<br />
Tel. No/s.(034) 495-0669<br />
TANAY, EASTERN RIZAL WATER DISTRICT<br />
The General Manager<br />
F. Catapusan St., Tanay, Rizal 1909<br />
Tel. No/s.: (02) 6540027 / 0033 / 2373<br />
Fax No.: (02) 6540027<br />
TANDAG WATER DISTRICT<br />
The General Manager<br />
Cor Rizal-F Delicona Sts., T<strong>and</strong>ag,<br />
Surigao del Sur 8300<br />
Tel. No/s.: (086) 211-3258<br />
136<br />
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TANGUB CITY WATER DISTRICT<br />
The General Manager<br />
2nd South St., Tangub City,<br />
Misamis Occidental 7214<br />
TANJAY WATER DISTRICT<br />
The General Manager<br />
Legaspi St., Tanjay, Negros Oriental 6204<br />
Tel. No/s.: (035) 527-0017 / 415-8480<br />
Fax No.: (035) 5270-017<br />
TANZA WATER DISTRICT<br />
The General Manager<br />
A. Soriano Highway, Tanza, Cavite 4<strong>10</strong>8<br />
Tel. No/s.: (046) 437-7475<br />
TUBOD-BAROY WATER DISTRICT<br />
The General Manager<br />
Ultramax Bldg.,Crossing Pob.,<br />
Tubod, Lanao del Norte 9209<br />
Tel. No/s.:(063) 341-5313<br />
Fax No.: (063) 341-5226<br />
TUGUEGARAO WATER DISTRICT<br />
The General Manager<br />
2nd FIr, Supermarket Bldg., Bonifacio St.,<br />
Tuguegarao, Cagayan 3500<br />
Tel. No/s.: (078) 8441586<br />
Fax No.: (078) 844-1586<br />
TUKURAN WATER DISTRICT<br />
The General Manager<br />
Ocampo St., Sto. Nino, Tukuran,<br />
Zamboanga del Sur 7019<br />
TIMAUINI WATER DISTRICT<br />
The General Manager<br />
2nd FIr, Public Market Bldg.,<br />
Tumauini, lsabela 3325<br />
Tel. No/s.: (076) 632-4051<br />
TUPI WATER DISTRICT<br />
The General Manager<br />
BIk. 6, Lt. 11, Tupi Pilot Subd., Poblacion,<br />
Tupi, South Cotabato 9505<br />
Tel. No/s.: (083) 501-5<strong>10</strong>9 / (0918) 450-3237<br />
TUY WATER DISTRICT<br />
The General Manager<br />
Luna St., Tuy, Batangas 4214<br />
U<br />
UMINGAN WATER DISTRICT<br />
The General Manager<br />
Progreso St., Umingan, Pangasinan 2443<br />
Tel. No/s.: (075) 576-2170<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
137
WATER AND SANITATION<br />
UNISAN WATER DISTRICT<br />
The General Manager<br />
Brgy. F de Jesus, Unisan, Quezon 4305<br />
Tel. No/s.: (0912) 325-2575<br />
URBIZTONDO WATER DISTRICT<br />
The General Manager<br />
Luna St., Poblacion,<br />
Urbiztondo, Pangasinan 2414<br />
Tel. No/s.: (075) 5942003<br />
URDANETA WATER DISTRICT<br />
The General Manager<br />
Marcos Complex, Urdaneta, Pangasinan<br />
Tel. No/s.: (075) 568-2425 / 3553<br />
Fax No.: (075) 568-2425<br />
V<br />
VALENCIA WATER DISTRICT<br />
The General Manager<br />
Hagkol, Valencia, Bukidnon 8709<br />
Tel. No/s.: (088) 828-2057 to 59 / 844-2422<br />
Fax No.: (088) 828-2058<br />
VICTORIAS WATER DISTRICT<br />
The General Manager<br />
Quirino St., Victorias City,<br />
Negros Occidental 6119<br />
Tel. No/s.: (034) 399-2865<br />
VILLASIS WATER DISTRICT<br />
The General Manager<br />
Villasis, Pangasinan 2427<br />
VIRAC WATER DISTRICT<br />
The General Manager<br />
San Isidro Village, Virac,<br />
Cat<strong>and</strong>uanes 4800<br />
Tel. No/s: (052) 811-1254<br />
Z<br />
ZAMBOANGA CITY WATER DISTRICT<br />
The General Manager<br />
Pilar St., Zamboanga City 7000<br />
Tel No/s (062) 991-1857/1556<br />
Fax No: (062) 991-2799<br />
138<br />
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ANNEXES<br />
❙ Non- Government Organizations<br />
A<br />
AGNO RIVER BASIN DEVELOPMENT<br />
COMMISSION<br />
The Executive Director<br />
CBC Bldg., PSU-Sta. Maria, Pangasinan<br />
Tel: 075-5742036/53<br />
Fax: 075-574-2035<br />
Email: Benjamin1@digitelone.com<br />
APPROTECH ASIA<br />
The Executive Director<br />
G/F Phil. Social development Center<br />
Magallanes corner Real Streets,<br />
Intramuros, Manila<br />
Tel: 527-65-14,338-0643<br />
Telefax: 527-37-44<br />
Email: loramos@sun1.dost.gov.ph<br />
ASSOCIATED COUNCIL FOR COORDINATED<br />
DEVELOPMENT IN NEGROS OCCIDENTAL<br />
(ACCORD NEGROS)<br />
The Executive Director<br />
Address: Room 211, JTL Building, B.S. Aquino<br />
Drive Bacolod City, Negros Occidental<br />
Phone: (034) 433 718<br />
Email: acordneg@bacololod.wordtelphil.com<br />
B<br />
BULACAN ASSOCIATION OF WATER<br />
DISTRICTS<br />
The President<br />
C/o Malolos Water District<br />
Poblacion, Malolos, Bulacan 3000<br />
Tel: (044) 791-0876<br />
C<br />
CENTER FOR ENVIRONMENTAL<br />
AWARENESS AND EDUCATION<br />
The Executive Director<br />
Unit 141, Virra 1 Condominium<br />
500 P. Burgos Street, Bel Air<br />
Makati City 1209<br />
Telephone: 8956031 to 39, local 141<br />
Telefax: 8995660<br />
Web: www.ceae.org<br />
Email: regina@ceae.org<br />
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139
WATER AND SANITATION<br />
K<br />
KAAGAPAY NG MINDOREÑO, INC. (KAMI)<br />
The Executive Director<br />
PCPC, Brgy. San Aquilino<br />
Roxas, Oriental Mindoro<br />
Fax: 043-289-2308<br />
Tel: 043-289-2254<br />
M<br />
MANAGEMENT & ORGANIZATIONAL<br />
DEVELOPMENT FOR EMPOWERMENT<br />
(MODE)<br />
The Executive Director<br />
99 Matimtiman St., Sikatuna Village,<br />
Quezon City<br />
Tel: 435-3652<br />
Fax: 435-3655<br />
Email: au@mode.org<br />
MINDORO'Y ANGKING YAMAN NATIN<br />
(MANGYAN) DEVELOPMENT FOUNDATION<br />
(MDFI)<br />
The Executive Director<br />
Fax: 043-491-1178<br />
Tel: 043-491-1178<br />
MUNTINLUPA DEVELOPMENT<br />
FOUNDATION<br />
The Executive Director<br />
Fax: 842-45-61<br />
Tel: 842-22-75<br />
N<br />
NATIONAL HYDRAULIC RESEARCH CENTER<br />
The Executive Director<br />
College of Engineering,<br />
UP Diliman , Quezon City<br />
Tels: 927-71-49, 927-7176<br />
Fax: 927-7190<br />
Email: nitz@nhrc.eng.upd.edu.ph<br />
Loenardo Liongson- Executive Director<br />
NORTHERN PHILIPPINES TRIBAL<br />
COMMUNITIES DEVELOPMENT CENTER<br />
(NPTCDC)<br />
# 28 Roxas St., Brookside, Baguio City<br />
Albert Ano/Joey Daiwey<br />
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ANNEXES<br />
P<br />
PARTNERSHIP OF PHILIPPINE SUPPORT<br />
The Executive Director<br />
SERVICES AGENCIES (PHILSSA)<br />
3rd Floor, Cardinal Hoffner Bldg.,<br />
Social Development Complex, Ateneo de<br />
Manila Campus, Loyola Heights, Quezon City<br />
Tels: 426-0811,<br />
Telefax: 426-4328<br />
PHILIPPINE ASSOCIATION OF WATER<br />
DISTRICTS (PAWD)<br />
The Executive Director<br />
2/F LWUA Bldg., Katipunan Road, Balara,<br />
Quezon City<br />
Trunklines: 920-55-82 to 90<br />
PHILIPPINE CENTER FOR WATER AND<br />
SANITATION –INTERNATIONAL TRAINING<br />
NETWORK FOUNDATION (PCWS-ITNF)<br />
The Executive Director<br />
P-3 Minnesota Mansion, 267 Ermin Garcia St.,<br />
Cubao, Quezon City<br />
Telefax: 911-57-83, 912-0531<br />
E-mail: pcws@compass.com.ph<br />
lync@compass.com.ph<br />
Website: http://www.itnphil.org.ph<br />
PHILIPPINE RURAL RECONSTRUCTION<br />
MOVEMENT- NV CHAPTER (PRRM)<br />
C/o NVSIT Bayombong, Nueva Vizcaya<br />
Phone: (078) 321-2280<br />
Fax: 078-321-2112<br />
Tel: 078-321-3783<br />
PHILIPPINE SOCIETY OF SANITARY<br />
ENGINNERS ( PSSE)<br />
The Executive Director<br />
Unit 2A, Teresa de Manila Condominium<br />
1 Puray St., Santolan, Quezon City<br />
Tels: 716-7989,7167997<br />
Fax: 716-7777<br />
PHILIPPINE SUSTAINABLE DEVELOPMENT<br />
NETWORK (PSDN)<br />
The Chairman<br />
Unit <strong>10</strong>06 Jollibee Center Condominium<br />
San Miguel Avenue, Pasig City<br />
Tels: 634-77-06<br />
Fax: 631-09-77<br />
Telefax: (032) 414-93-16<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
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WATER AND SANITATION<br />
PHILIPPINE WATERSHED MANAGEMENT<br />
COALITION<br />
The Executive Director<br />
C/o Kahublagan Sang Panimalay Foundation<br />
25 Magsaysay Village<br />
Lapaz, Iloilo City<br />
Tels: (033) 320-23-73<br />
Telefax: (033) 320-0854<br />
PHILIPPINE WATERWORKS ASSOCIATION<br />
(PWWA)<br />
The Executive Director<br />
PWWA Bldg., Katipunan Road,<br />
Balara, Quezon City<br />
Trunklines: 920-7145<br />
Fax: 920-71-43<br />
PLAN INTERNATIONAL<br />
The Executive Director<br />
6th Flr., N&M Bldg.,<br />
1184 Chino Roces Ave. Makati City. 1258<br />
Tel. No/s: 897-1656/ 897-2745 to 46<br />
Fax: 897-8358<br />
S<br />
SEA REGIONAL COORDINATOR/ BATANGAS<br />
PPS URBAN WASTE EXPERTISE<br />
PROGRAMME<br />
The Executive Director<br />
Fax: 632-434-59354<br />
Tel: 632-434-5573, 929-84-29<br />
Dan Lapid, Manager<br />
U<br />
URBAN WASTE EXPERTISE PROGRAMME-<br />
CENTER FOR ADVANCED PHILS. STUDIES<br />
Rm. 202, cor Loyola Heights Condo,<br />
Loyola Heights, Quezon City<br />
The Executive Director<br />
Tel: 343-5573, 929-8429<br />
Fax: 434-5954<br />
W<br />
WATER RESOURCES CENTER- UNIVERSITY<br />
OF SAN CARLOS (WRC-USC)<br />
The Executive Director<br />
University of San Carlos, Talamban, Cebu City<br />
Tels: (032) 346-1128 loc. 504<br />
Fax: (032) 346-0583<br />
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❙ Private Sector<br />
ABOITIZ EQUITY VENTURES<br />
1<strong>10</strong> Legaspi St., Penthouse,<br />
Legaspi Village, Makati City<br />
Tel: 816-2881, Fax: 817-9508<br />
Email: miguel.aboitiz@bigfoot.com<br />
ALL ASIA ANGLIAN WATER CORPORATION<br />
Suite 1607 Ayala Triangle Tower I<br />
Ayala Avenue, Makati City<br />
Tel: 848-6881<br />
Fax: 848-6884<br />
AYALA PROPERTY MANAGEMENT CORP.<br />
201 University Ave. cor., Caliraya St.,<br />
Ayala Alabang Vill. Muntinlupa City<br />
Tel: 807-1984-86, Fax: 842-4478,752-7939<br />
BALIBAGO WATERWORKS SYSTEM, INC.<br />
# 3923 McArthur Hi-way,<br />
Balibago, Angeles City<br />
Tel: (045) 888-1707<br />
CENTRAL LUZON ASSOCIATION OF WATER<br />
DISTRICTS<br />
Poblacion, Meycauayan, Bulacan 3020<br />
Tel: (044) 840-45-03<br />
Fax: (044) 701-3074<br />
Mariano Sangalang, Jr.<br />
MAMBURAO WATERWORKS AND<br />
SANITATION ASSOCIATION, INC.<br />
The Executive Director<br />
38 National Road, Mamburao,<br />
Occidental Mindoro<br />
Tel: (046) 711-<strong>10</strong>44<br />
MANILA WATER COMPANY. INC.<br />
Administration Bldg.,<br />
489 Katipunan Rd. , Balara, Quezon City 1<strong>10</strong>5<br />
Tel: 928-1223/ 922-3761<br />
Fax: 922-3761/ 928-1223<br />
MAYNILAD WATER SERVICES, INC.<br />
MWSS Engineering Building<br />
Katipunan Rd., Balara, Quezon City 1<strong>10</strong>5<br />
Tel: 920-5521 to 40<br />
Fax: 920-54-08<br />
SERVICE DELIVERY WITH IMPACT: RESOURCE BOOKs FOR LOCAL GOVERNMENT<br />
143
WATER AND SANITATION<br />
NORTHWELL WATERWORKS, INC.<br />
827 Palmera Center, Aurora Blvd.,<br />
Cubao, Quezon City 1<strong>10</strong>0<br />
Tel: 727-6739<br />
Fax: 4<strong>10</strong>-0484<br />
PHILIPPINE WATERWORKS CONSTRUCTION<br />
CORPORATION<br />
63 J. Elizalde St., B.F. Homes,<br />
Parañaque, Metro Manila 1700<br />
Tel: 807-3622 to 28<br />
Fax: 807-3628<br />
PILAR WATERWORKS CORPORATION<br />
PDC Compound, Rose Ave., Pilar Village<br />
Las Piñas, Metro Manila 1700<br />
Tel: 806-8640/817-6465/565-3314<br />
Fax: 801-0150<br />
Email: c4pwc-LP@philonline.com<br />
SAN MIGUEL CORPORATION<br />
Water Resources Division<br />
San Miguel Avenue., Pasig City<br />
Tel: 932-3000/632-3961 to 62<br />
Fax: 632-2168<br />
SOUTHWELL WATERWORKS, INC.<br />
Ilang-Ilang St., Mother Earth Subd.,<br />
Talon, Pas Piñas, MM<br />
Tel: 806-8156<br />
Fax: 801-4697<br />
UNILEVER PHILIPPINES<br />
Corporate Relations <strong>and</strong> Communications<br />
Manager<br />
1351 United Nations Avenue, Manila<br />
Tel: 562-3951 loc. 780 Fax: 562-3951 loc. 329<br />
E-mail: jika.mendoza@unilever.com<br />
VA TECH WABAG ASIA PACIFIC<br />
Rm. 401 Golden Rock Building,<br />
168 Salcedo St., Legaspi Village, Makati City<br />
Tel: 894-<strong>10</strong><strong>10</strong> / 817-4392<br />
Fax: 817-4674<br />
Email: vati@csi.com<br />
VIVENDI WATER PHILS., INC. (CGE PHILS)<br />
President<br />
7/F PS Bank Tower,<br />
Sen Gil Puyat Avenue, Makati City<br />
Tel: 759-67-93 to 95<br />
Fax: 759-67-90<br />
Email: cgdeaux@philonline.com<br />
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❙ External Support Agencies<br />
OXFAM-UK <strong>and</strong> IRELAND (OXFAM-UKI)<br />
274 Banbury Rd., Oxford, OX27DZ<br />
United Kingdom<br />
Tel: (+44-18-65) 311-311<br />
95-A Malumanay St., 1<strong>10</strong>1 Teachers Village,<br />
Quezon City<br />
Tel: 921-7203<br />
Philippine Center for Water <strong>and</strong><br />
Sanitation- ITN Foundation<br />
Tel: (632) 9115783<br />
The World Bank Philippines<br />
23rd Floor, The Taipan Place Building<br />
Emerald Avenue, Ortigas<br />
Manila, Philippines<br />
Phone: (63-2) 637-5855 extension: 3003<br />
Facsimile: (63-2) 917-3050<br />
E-mail: Lgonzales@worldbank.org,<br />
www.lguportal.worldbank.org.<br />
UNICEF Manila<br />
UNICEF P.O. Box <strong>10</strong>76 Makati Central Post Office<br />
1250 Makati City Philippines 1200<br />
UNICEF, 6th Floor NEDA Makati Building<br />
<strong>10</strong>6 Amorsolo Street, Legaspi Village,<br />
Makati City, Philippines<br />
GCO on the First Floor<br />
Phone: +632 892 0611 through 25 (Trunk Lines)<br />
Fax: +632 892 8126<br />
Email: manila@unicef.org<br />
Website: http://www.unicef.org/philippines/<br />
Water Supply <strong>and</strong> Sanitation Collaborative<br />
Council (WSSCC)<br />
c/o WHO, 20 Avenue Appia, CH-1211,<br />
Geneva 27, Switzerl<strong>and</strong><br />
Phone: +41 22 7913544<br />
Fax: +41 22 791 4847<br />
Email: wsscc@who.ch<br />
Website: http://www.wsscc.org/<br />
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WATER AND SANITATION<br />
World Health Organization<br />
Water, Sanitation <strong>and</strong> Health, Department<br />
of Protection of the Human Environment<br />
20 Avenue Appia, CH-1211 Geneva 27,<br />
Switzerl<strong>and</strong><br />
Tel: +41 22 791 3537<br />
Fax: +41 22 791 3531<br />
E-mail: bartramj@who.ch<br />
Website: http://www.who.ch<br />
P.O. Box 2932 (UN Ave.)<br />
<strong>10</strong>00 Manila, Philippines<br />
Tel: 528-9890/ 5288001<br />
Fax: 528-521-<strong>10</strong>36<br />
Email: abramsr@wpro.who.int<br />
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