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Letter To Shareholders - Mitac

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(a) Quality control system:<br />

Succeeded a 3-year renewal of ISO 9001:2000 version, which was the foundation of the<br />

development of the TL9000 management system; also, we obtained the certification of<br />

communications products in the end of 2005.<br />

(b) Environmental control system:<br />

Completed ISO 14001:2000 version and OHSAS 18001:1999 auditing according to<br />

the schedule. The IECQ QC080000 activity has been initiated since August, 2008. The<br />

purpose of this activity reviews all functions of each department/responsible<br />

departments/main operational procedures according to the IECQ directives. Therefore,<br />

after the preliminary audit started, we were authorized by the IECQ in the U.S. to<br />

delegate SGS for all examinations. We had a great outcome in the first stage in<br />

September and SGS had audited other three stages and announced that MiTAC is<br />

officially an organization that follows QC080000 (IECQ HSPM) on Dec. 7, 2006. We<br />

dedicate ourselves to environmental protection and hope to find a balance between<br />

business development and the ecosystem. Moreover, we realized that employees’<br />

safety and health is a very important part of our enterprises. We will take every possible<br />

measure to maintain a proper work environment. MiTAC commits ourselves to balance<br />

between environmental protection requirements and company growth in order to have a<br />

high standard ecosystem. We are to fulfill the social responsibility as a premium<br />

enterprise and global citizen.<br />

5.4.3 Countermeasures to RoHS<br />

In response to the requirements of RoHS, MiTAC will educate our suppliers through<br />

executing “Plan G” of the MOEA, R.O.C. We will require class 1 suppliers to be audited on<br />

the premises to ensure that they follow the RoHS requirements. Some suppliers requested us<br />

to provide information of MiTAC’s Class 2 suppliers regarding the follow-up of the RoHS<br />

process. We believe that our management style of raw materials will reduce the risks of<br />

violating the RoHS regulations from changing design and materials from the upstream<br />

suppliers’ side.<br />

MiTAC is taking advantage of the e- control of the supply chain to systemize the RoHS<br />

reporting procedures and to solve the problems of multiple products, multiple production<br />

sites, and multiple contact windows; moreover, the RoHS data exchange efficiency has<br />

benefited from the new procedure.<br />

Additionally, MiTAC has signed the XRF SEA1000A agreement with TechMaxAsia<br />

Electron Technical Co., Ltd. in 2007 and purchased ICP facility and a fully-equipped<br />

laboratory in order ensure all components from the suppliers are in compliance with RoHS.<br />

5.4.4 Countermeasures of the impact on business from the EU environmental protection<br />

directives<br />

MiTAC achieved halogen free production in 2009, conducted testing on the suppliers'<br />

supply of halogen free components, and successfully developed halogen free electronic<br />

products. MiTAC continues to improve the ability to produce green products and export<br />

them to Europe when necessary. As a result, there is no negative impact from EU’s<br />

environmental directives at MiTAC.<br />

5.4.5 MiTAC’s responses to environmental protection directives from the EU<br />

From our observation of the environmental law development in the EU, the green<br />

production has been changed from self claimer to a must; for instance, all countries in the<br />

EU will have to finish all required implementation of 2010. MiTAC has listed DfE (Design<br />

for Environment) and Eco-design to be our product design requirements last year. Currently,<br />

our SOP in environmental design obliges our R&D departments to meet the EuP’s energy<br />

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