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Letter To Shareholders - Mitac

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customer satisfaction for a greater competitive advantage over rivals.<br />

(1) Competitive edges<br />

The core competitive strength in MiTAC’s wireless communications business and<br />

products lines in: Sales development, R&D capabilities, effective cost control, stable<br />

product quality and high-yield production process, fast mass production ramp-up,<br />

inventory management and component procurement, thorough logistic support<br />

capabilities, and market cooperation and sound financials.<br />

MiTAC’s core competitive strengths are as follows:<br />

A. The understanding of customer requirements and market directions: we work<br />

hand-in-hand with all software and hardware clients to explore consumer’s needs;<br />

in addition, MiTAC is trying to get joint ventures with several worldwide IT and<br />

communications companies. Once we partner with them, we believe that MiTAC<br />

will be able to know the next step ahead of time.<br />

B. Collaborates with the best software and hardware vendors to ensure sufficient<br />

material supply for key hardware components.<br />

C. R&D innovation: Many of our products have won awards and become market<br />

leaders.<br />

D. Continues to improve product quality and production capacity: Our years of<br />

experience in embedded systems are our unique advantage.<br />

E. By taking advantages of existing channel markets and our group’s global logistics<br />

and service network, MiTAC can provide more comprehensive customer service.<br />

(2) Favorable factors for the prospects<br />

A. The integration of all supply chains for the Internet infrastructure<br />

MiTAC has developed an effective distribution approach to combining global<br />

e-commerce mechanisms and by developing products with high unit prices with a<br />

direct sales model, which greatly increased our efficiency, reduces costs and raises<br />

customer satisfaction.<br />

B. Global e-manufacturing model<br />

After several years of refining our logistic model, MiTAC’s e-manufacturing<br />

system has been completed. This system allows us to perform R&D and design in<br />

Taiwan and in the US, to produce in China and Taiwan for modules and<br />

semi-parts, and assemble in these BTO/CTO centers in the US, Australia, and the<br />

UK. The whole system was designed by considering the factors of technicality,<br />

cost for production, shipping and delivery, and tariffs. Taiwan is a major<br />

manufacturer of motherboards, workstations servers and storage devices; whereas<br />

less technical products with longer delivery times are made in Mainland China.<br />

All high-price major parts can be acquired everywhere in the world. MiTAC’s<br />

global organization has enabled us to become to an international e-manufacturer.<br />

C. The expansion of high value-added products<br />

In response to the connection of wireless network communications and<br />

computers, MiTAC will continue to form strategic alliances with leading vendors<br />

too. MiTAC introduced several navigation products ahead of its competitors in the<br />

GPS market with superior innovation, design, R&D, production, and integration<br />

capabilities. MiTAC combines voice and data communication through the<br />

integration of computing and GPSMiTAC introduced several navigation products<br />

ahead of its competitors in the GPS market with superior innovation, design, R&D,<br />

production, and integration capabilities. MiTAC combines voice and data<br />

communication through the integration of computing and GPS, thereby<br />

maintaining competitiveness in functionality (multimedia, gaming, personal data<br />

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