WorldMark 4380 Site Preparation Guide - NCR

WorldMark 4380 

Site Preparation Guide 

B003-0149-A000 

11/97

The product described in this book is a licensed product of NCR Corporation. 

Adaptec, the Adaptec logo, AHA, Altra, AVA, EZ-SCSISelect, and SlimSCSI are trademarks of Adaptec, Inc. which 

may be registered in some jurisdictions. IBM, AT, OS/2, and Micro Channel are registered trademarks of 

International Business Machines Corporation. Novell and NetWare are registered trademarks of Novell, Inc. 

PhoenixBIOS is a trademark of Phoenix Technologies Ltd. Windows, Windows NT, MS-DOS, MS, and Microsoft 

are registered trademarks of Microsoft Corporation. UNIX is a registered trademark of UNIX Systems Laboratories 

in the United States and other countries. PROCOMM PLUS is a registered trademark of Datastorm Technologies, 

Inc. All other trademarks are owned by their respective owners. Microsoft Corporation’s license agreement 

precludes copying, disassembling, or reverse compiling software programs, or making any backup copies of the 

software programs. You are not authorized to copy program files, or use any backup diskette (made for the 

purpose of data backup and recovery from serious Flash failures) on any other system. 

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and 

firmware become available. NCR, therefore, reserves the right to change specifications without prior notice. 

All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In 

some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with 

your NCR representative or NCR office for information that is applicable and current. 

To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and 

value of this book. 

Address correspondence to: 

Systems Information 

NCR Corporation 

3325 Platt Springs Road 

Columbia, SC 29170 

Copyright © 1997 

By NCR Corporation 

Dayton, Ohio U.S.A. 

All Rights Reserved

Table of Contents 

Preface 

Notice.............................................................................................................................................................. v 

Preparation of Site........................................................................................................................................... v 

Customer Responsibilities...............................................................................................................................vi 

Cautions.........................................................................................................................................................vi 

Who Should Read This Book..........................................................................................................................vi 

How To Use This Book...................................................................................................................................vi 

Conventions Used..........................................................................................................................................vii 

Related Publications .....................................................................................................................................viii 

Chapter 1 - Getting Started 

Terms, Conventions, and Related Documents ...............................................................................................1-1 

Selecting a Site....................................................................................................................................................1-2 

Preparing the Site................................................................................................................................................1-3 

Physical Dimensions.....................................................................................................................................1-3 

Installation Clearance Specifications ............................................................................................................1-4 

Service Clearance Specifications...................................................................................................................1-4 

Flooring Specifications.................................................................................................................................1-4 

Floor Loading Specifications ........................................................................................................................1-4 

Handling Instructions ...................................................................................................................................1-5 

Cable Length for System Accessories............................................................................................................1-5 

Heat Specifications .......................................................................................................................................1-5 

Acoustical Noise Specifications ....................................................................................................................1-5 

Air Flow Specifications ................................................................................................................................1-5 

Environmental Requirements .......................................................................................................................1-6 

Storage and Transit Requirements ................................................................................................................1-6 

Operational Vibration and Shock Limits.......................................................................................................1-6 

Non-Operational Vibration and Shock Limits...............................................................................................1-6 

Power Requirements.....................................................................................................................................1-7 

Telephone Line Requirements ......................................................................................................................1-8 

Regulatory Statements and Certifications ............................................................................................................1-9 

Safety Regulations........................................................................................................................................1-9 

Emission/Immunity Certifications ................................................................................................................1-9 

Turning on Your Server ....................................................................................................................................1-11 

Power-On Self-Test (POST) .......................................................................................................................1-11 

POST Messages..........................................................................................................................................1-12 

Booting the Operating Environment ...........................................................................................................1-13 

Before Using Your Server for the First Time .....................................................................................................1-14 

Creating a Backup System Configuration Diskette......................................................................................1-14 

Creating a Backup BIOS Flash Utility Diskette...........................................................................................1-14 

Attachment A 

AC Power Line Transient Protection ...........................................................................................................A-1 

Data Line Transient Protection....................................................................................................................A-2 

Glossary 

Index 

WorldMark 4380 Site Preparation Guide 

iii

Contents 

iv 

Table of Contents

Preface 

Notice 

This is a contractual document. It contains important warnings and confers important legal rights 

and obligations. You are advised to read it carefully. 

It is the responsibility of the customer to assure that all installation preparations are complete and 

in compliance with all specifications and requirements of NCR and all applicable national, state, or 

local codes, regulations and laws. 

Preparation of Site 

This document contains the information necessary for the preparation of a site conforming to NCR 

specifications. 

It is very important that the site complies with the requirements specified in this document because, 

once the equipment has been installed, deficiencies in site preparation or the problems caused by 

these deficiencies are much more difficult to detect and correct. Further, failure to comply with 

these requirements or take proper steps to protect equipment against risks identified in this 

document may cause serious damage to the equipment and to the customer’s business. 

In addition to the need to comply with the requirements specified, electrical wiring and mechanical 

systems must also comply with all relevant codes, laws, and regulations. 

It is important that the site be prepared by a customer or his agent who is fully conversant with the 

special requirements of electronic equipment. The responsibility for ensuring that the site is 

prepared in compliance with this document remains with the customer. 

For information and guidance purposes only, a list is provided, in general terms, of these matters 

for which the customer is responsible. This list is not intended to be comprehensive, and in no way 

modifies, alters, or limits the responsibility of the customer for all aspects of adequate site 

preparation. 

NCR staff will be available to answer questions relating to the contents of this document except 

where: 

• The customer has been notified that a full or partial consultant service is available or that NCR 

is willing to undertake a preliminary or final site survey, and 

• The customer has entered into a formal contract with NCR for provision of the same 

No comment, suggestion, or advice offered or not offered about preparation of the site nor any 

inspection of the site (whether before or after preparation) is to be taken as approval of the location 

of the site and equipment or of its preparation and NCR will not be liable in respect of any 

comment, suggestion, or advice given by its staff or in respect of any failure to give advice. 

WorldMark 4300 Site Preparation Guide 

v

Preface 

Finally, only the customer can know the full extent of damage which may be caused to his business 

by reason of failure of equipment which is to be installed. For this reason, it is the customer’s 

responsibility to ascertain the extent of any such possible damage to his existing or planned 

business and to effect full insurance in respect of it. 

Customer Responsibilities 

The customer must do or provide the following: 

• When required by NCR, provide the NCR customer service representative with appropriate 

drawings that indicate: 

– Location of the equipment 

– Site wiring (power and signal, paths and lengths) 

– Location of other equipment capable of generating electrical noise, electromagnetic 

interference, heat, etc. 

• Make building alterations necessary to meet wiring and other site requirements. 

• Provide and install all communications cables, wall jacks, special connectors, and associated 

hardware. 

• Make sure all applicable codes, regulations and laws (including, but not limited to, electrical, 

building, safety, and health) are met. 

• Provide and install auxiliary power or other equipment as required. 

• Provide storage or service areas as required. 

• Make sure the environmental requirements of the system/unit are met. 

• Provide floor coverings and environmental systems that limit or control static electricity buildup 

and discharge. 

Cautions 

Voltage transients, line noise, surges, sags, impulses, and spikes may be experienced routinely or 

sporadically. When such phenomena occur, the use of protective devices, as described in 

Attachment A, may be required to ensure proper operation of the equipment. 

Who Should Read This Book 

This book is written for the person who plans for server installation and who transports, installs, 

and turns on the server. 

How To Use This Book 

This book provides specific information on selecting and preparing your site for server installation, 

how to handle the server during transport and installation, basic procedures for turning on and 

booting up the server, and instructions on what to do before using the server. 

vi 

Preface

Preface 

Conventions Used 

The following conventions are used throughout this guide to help you understand the text. 

Acronyms 

The first time an acronym is used in a chapter, it is spelled out. Subsequent uses in the chapter 

show only the acronym. For example, the first time “Server Monitor Module” is used in the 

chapter, it is shown as Server Monitor Module (SMM). Later references to Server Monitor Module 

use SMM. Refer to the glossary at the back of this guide for definition of acronyms. 

Symbols 

The symbol > is used in showing you how to select a menu item. For example, the entry Remote 

Support>Modem Utilities instructs you to select the Modem Utilities item in the Remote 

Support menu. 

Typography 

In this document, special typefaces are used to distinguish certain kinds of information. 

Courier 

Used for operator entry, commands, and screen messages. 

Bold 

Used for utility names and for emphasis in instructions. 

Italics 

Used for document names, path names, and file names. 

CAPS 

Keys are displayed in capital letters. 

“Quotes” 

Used for chapter and section references within the guide and for menu selections. 

Special Notices 

This book may contain special notices to the user, which are labeled and described below: 

Warnings − Text marked as WARNINGS alert users to situations where personal injury is 

possible 

Cautions − CAUTIONS indicate situations where equipment damage or data loss is possible 

Important − Text marked as IMPORTANT notifies users of significant and consequential 

information. 

WorldMark 4300 Site Preparation Guide 

vii

Preface 

Related Publications 

For additional information, refer to the following books. 

• Server Software Guide (4SMP) 

• WorldMark 4300 Deskside Product Guide 

• WorldMark 4300 Deskside Service Guide 

• WorldMark 4300 Deskside Quick Hardware Installation 

• WorldMark 4300 Installing MP-RAS 

• WorldMark 4300 Installing Windows NT Server 

• WorldMark 4300 Server Management Product Guide 

• System Site Log 

• NCR Remote Services User Guide 

• AMIDiag User’s Guide 

• AMIDiag Supplement (4SMP) 

viii 

Preface

Chapter 1 

Getting Started 

This chapter contains information to help you set up your server and turn it on. It includes the 

following topics: 

• Selecting a Site 

• Preparing the Site 

• Regulatory Statements and Certifications 

• Turning on Your Server 

• Before Using Your Server for the First Time 

Use the information in this chapter in conjunction with the Deskside Hardware Installation Guide 

manual you receive with your server. 

Terms, Conventions, and Related Documents 

Refer to the “Preface” of this document for important information on how to use this book, terms 

and conventions, and related documents. 

When used in this chapter, the term “configuration utility” refers to the System Configuration 

Utility (SCU). 

WorldMark 4380 Site Preparation Guide 1-1

Selecting a Site 

Selecting a Site 

The following table shows requirements that you must consider when selecting the location for 

your server. 

Requirement 

Near grounded, threepronged 

power 

outlet(s) 

Environmental quality 

Electromagnetic fields 

and electrical noise 

Clearance for cooling 

Room for maintenance 

Description 

United States and Canada: NEMA 6-15R outlet for 200-240 Vac. 

The minimum requirement for a dual system board configuration is 200-240 

Vac, single phase. 

Other international sites: three-pronged outlet applicable for the electrical code 

of the region. Refer to “Power Cord and Receptacle Options” later in this 

chapter for information on power cord and receptacle standards for all 

countries. 

CAUTION: Be sure that the power service connection is through a properly 

grounded outlet. 

Choose an area that is clean, relatively free of excess dust, and well-ventilated. 

Keep front and rear ventilating openings free of obstructions. Keep the server 

away from sources of heat and away from sources of vibration or physical 

shock (refer to “Operational Vibration and Shock Limits” later in this chapter). 

Isolate the server from strong electromagnetic fields and electrical noise 

produced by electrical devices (such as elevators, copy machines, air 

conditioners, large fans, large electric motors, radio and TV transmitters, and 

high frequency security devices). 

Provide sufficient clearance behind and around the server to ensure proper 

cooling and airflow. Allow a minimum of 13 centimeters (about 5 inches) of 

clearance at the back of the server and 8 centimeters (about 3 inches) on each 

side. Refer to the “Service Clearance Specifications” section in this chapter. 

Plan access space for server maintenance as needed. 

Make sure there is convenient access to disconnect the AC power cords from 

wall outlets or from the power supplies. Disconnecting the cords is the main 

way to turn off power to the server before doing maintenance or upgrade 

procedures. Pressing the DC push-button on/off switch on the front panel does 

NOT turn off system AC power. 

For detailed information on removing AC and battery power, refer to the 

Deskside Service Guide. 

1-2 Getting Started

Preparing the Site 


This section provides information that you need to prepare the site for your server. It includes the 

following: 

• Physical Dimensions 

• Installation Clearance Specifications 

• Service Clearance Specifications 

• Flooring Specifications 

• Floor Loading Specifications 

• Handling Instructions 

• Cable Length for System Accessories 

• Heat Specifications 

• Acoustical Noise Specifications 

• Air Flow Specifications 

• Environmental Requirements 

• Storage and Transit Requirements 

• Operational Vibration and Shock Limits 

• Non-Operational Vibration and Shock Limits 

• Power Requirements 

• Telephone Line Requirements 

Physical Dimensions 

The following table shows the physical dimensions of the server. 

Dimension 

Height 

Width 

Depth 

Minimum configuration shipping weight 

Minimum configuration installed weight 

Maximum configuration shipping weight 

Maximum configuration installed weight 

Value 

27.5 inches/69.8 centimeters 

18 inches/45.7 centimeters 

29.5 inches/74.9 centimeters 

150 lb/68.2 kg 

100 lb/45.4 kg 

322 lb/146 kg 

272 lb/124 kg 



Installation Clearance Specifications 

The following table shows installation clearances for the server. 

Side 

Top 

Front 

Right side 

Left side 

Rear 

Clearance Required 

1 inch/2.54 centimeters 





Service Clearance Specifications 

The following table shows clearances needed to service the server. 

Side 

Top 

Front 

Right side 

Left side 

Rear 

Clearance Required 






Flooring Specifications 

The following are permitted: 

• Raised floor 

• Solid floor 

Floor Loading Specifications 

The following table shows floor loading specifications for the server. 

Floor Loading Type 

Specifications 

Distributed 71 lbs/ft 2 ; 348 kg/m 2 

Concentrated 300 lbs/ft 2 ; 1470 kg/m 2 

1-4 Getting Started


Handling Instructions 

Note the following when handling the server: 

• Maximum degree of tip permitted is 25° from vertical. 

• Do not upend the server. 

• A dolly is recommended to move the server. 

• Two people are required to move the installed unit for service. 

Cable Length for System Accessories 

The following table shows the cable length for system accessories. 

Accessory 

Keyboard 

Mouse 

Monitor 

Modem to phone line 

Modem to server 

Cable Length 

6 feet/1.85 meters 





Heat Specifications 

A fully configured server generates 6071 BTU in a dual system board configuration. 

Acoustical Noise Specifications 

The following table shows acoustical noise specifications for the server. 

Status 

Idle 

Operating 

Noise Generated 

< 65 dBA 

< 65 dBA 

Air Flow Specifications 

The following table shows the air flow specifications for the server. 

Description 

Air flow 

Temperature rise inlet to exhaust 

Specifications 

200 cfm/5.7 m 3 m 

18°F/10°C (77°F-95°F) 



Environmental Requirements 

The following table shows the environmental requirements for the server. 

Requirement 

Temperature range (dry bulb) 

Maximum temperature change 

Relative humidity range 

Maximum humidity change 

Maximum operational altitude 

Description 

+5°C to +35°C (40°F to 95°F) 

10°C (50°F) per hour 

10-90% non-condensing 

15% per hour 

10,000 feet (3,048 meters) 

Storage and Transit Requirements 

The following table shows the environmental requirements for storing or transporting the server. 

Requirement 

Temperature range 

Maximum temperature change 

Humidity range 

Maximum humidity change 

Maximum transit altitude 

Description 

-40°C to +70°C (-40°F to 158°F) 

10°C (50°F) per hour 

10-90% non-condensing for storage 

5-95% non-condensing for transport 

15% per hour 

50,000 feet (15,240 meters) 

Operational Vibration and Shock Limits 

The operational vibration limit for the server is 0.25 G input, 3-150-3 Hz, three-axis. 

The server continues to operate without hard errors during and after a half sine wave shock of 2 G 

with 11 millisecond (ms) duration. 

Non-Operational Vibration and Shock Limits 

The non-operating vibration limit for the server is 0.5 G, 3-150-3 Hz, three-axis. 

The non-operating shock limit is 65 G @ 3.75 ms triangular pulse, one shock base position or 20 

G @ 8 ms square pulse, one shock each direction. 

1-6 Getting Started


Power Requirements 

The dual system board configuration operates only from 200-240 Vac, at 50 or 60 Hz. The power 

supply is auto-ranging. The server operates with line source interruptions not to exceed 10 

milliseconds at nominal line conditions and full power supply output load. 

No damage occurs from an AC surge ring wave up to 3.0 KV/500 A. 

Wiring 

If you are using the “remote disconnect” feature of the battery back-up system, the wiring to the 

“remote disconnect” connector must be shielded twisted pair with the shield connected to the rear 

of the cabinet. 

Note: This server is not certified for hard wiring. 

Electrical (Nameplate Ratings) 

The following table shows electrical ratings for the server with two system boards. 

Description 

Voltage 

Frequency 

AC input current 

Rating for Dual System Board Configuration 

200-240 Vac 

50/60 Hz 

9A @ 210 Vac 

Watts (power supplies:output) 1250 

BTU 6071 

Kilocalorie/hr. 1543 

Max Operating kva 1.84 

Max Operating kw 1.79 

Power Factor (lead or lag) lag .97 

Max. Surge Current 

70 A (inrush current only) 



Power Cord and Receptacle Options 

The power cord length is 6 feet (1.85 meters). 

The system requires three AC power receptacles, one for each of the following: 

• Server: 220 Vac for dual system board configuration 

• Monitor: 110 or 220 Vac 

• Modem power supply (if applicable): 110 or 220 Vac 

The following table shows the types of power cords and receptacles used for the server in different 

countries: 

Countries Power Cord Type Receptacle Type 

Brazil, Bermuda, Canada, Colombia, Japan, Korea, F060 (200-240 Vac) NEMA 6-15R (200-240 Vac) 

Mexico, Peru, Philippines, Taiwan, United States 

Austria, Belgium, Finland, France, Germany, 

Greece, Hungary, Netherlands, Norway, Portugal, 

Spain, Sweden, Turkey 

F051 CEE 7/7 

Switzerland F052 SEV 1011 

Chile, Italy F053 CEI 23-16/VII 

Bermuda, Guatemala, Hong Kong, Cyprus, Kenya, 

Malaysia, Singapore, Zimbabwe, United Kingdom 

F054 BS 1363 

Denmark F055 Afsnit 107-2-01 

South Africa F056 SABS 16 

Argentina, Australia, New Zealand F057 AS 3112 

Israel F058 SI 32 

Grounding 

Server grounding requirements are as follows: 

• A dedicated circuit is not required. 

• An insulated ground wire is required. 

• The insulated grounding source must be from a building ground source. 

Telephone Line Requirements 

The following table shows telephone line requirements for the modem. 

Requirement 

Dial-up lines 

Modular line jack 

Description 

Public Switch Telephone Network (PSTN) 

RJ11 (US only) 

1-8 Getting Started

Regulatory Statements and Certifications 


This section contains the following: 

• Safety Regulations 

• Emission/Immunity Certifications 

Safety Regulations 

The server complies with the following safety regulations: 

Country 

USA UL 1950 

Safety Certification 

Canada CSA C22.2 No. 950-M95 

Europe 

CE Mark 

Mexico 

EC Directive 73/23/EEC 

TUV - EN60950 

NOM-019-SCFI-1993 

Australia/New Zealand AS/NZS 3260 (IEC 950) 

Russia GOST-R (IEC 950) 

Emission/Immunity Certifications 

The server is in compliance with the following emission/immunity certifications. 

Country 

Emission/ Immunity 

Certification 

USA FCC CFR 47 - Part 15 - 

Class A 

Declaration 

This equipment has been tested and found to comply 

with the limits for a Class A digital device, pursuant to 

Part 15 of the FCC Rules. These limits are designed to 

provide reasonable protection against harmful 

interference when the equipment is operated in a 

commercial environment. This equipment generates, 

uses, and can radiate radio frequency energy and, if not 

installed and used in accordance with the instruction 

manual, may cause harmful interference to radio 

communications. Operation of this equipment in a 

residential area is likely to cause harmful interference in 

which case the user is required to correct the 

interference at his own expense. 

Canada CSA C108.8-M1983 This digital apparatus does not exceed the Class A 

limits for radio noise emissions from digital apparatus 

set out in the Radio Interference Regulations of Canada. 

Le présent appareil numérique n'émet pas de bruits 

radioélectriques dépassant les limites applicables aux 

appareils numériques de la classe A prescrites dans le 

Règlement sur le brouillage radio-électrique édicté par 

le ministère des Communications du Canada. 



Country 

Europe 

Emission/ Immunity 

Certification 

EMC Directive 89/336/EEC 

Declaration 

CE Mark EN 55022 - A CISPR 22 Class A Conducted 

CISPR 22 Class A Radiated 

EN 50082 - 1 

IEC 801-2 Electrostatic Discharge 

IEC 801-3 RF Electromagnetic 

IEC 801-4 Immunity Signal/Control Ports 

IEC 801-4 Immunity AC Power Ports 

Japan VCCI - Class 1 This is a Class A product based on the standard of the 

Voluntary Control Council for Interference by 

Information Technology Equipment (VCCI). If this 

equipment is used in a domestic environment, radio 

disturbance may arise. When such trouble occurs, the 

user may be required to take corrective actions. 

Australia 

New Zealand 

AS/NZS 3548 (CISPR 22-A) 

RFS 49 - 1989 (CISPR 22-A) 

NOTICE: Vendor is not responsible for any radio or television interference caused by 

unauthorized modification of this equipment or the substitution or attachment of connecting cables 

and equipment other than those specified by vendor. The correction of interference caused by such 

unauthorized modification, substitution or attachment is the responsibility of the user. 

1-10 Getting Started

Turning on Your Server 


WARNING: The DC push-button on/off switch on the front panel does NOT turn off the 

system AC power. 

To turn on your server: 

1. Make sure that all external devices, such as a monitor, keyboard, and mouse, have been 

connected. 

2. Remove drive protection cards and packing material (if present) from the diskette and tape 

drives. 

3. Plug the female end of the AC power cord into the power input receptacle on the back of the 

chassis. 

4. Plug the male end of the cord into a grounded, three-pronged power outlet. 

– In the United States and Canada, this means a NEMA 6-15R outlet for 200-240 Vac. 

– For international sites, this means a three-pronged power outlet applicable for the electrical 

code of the region. Anticipated overcurrent is 13 A or less. For more information, refer to 

the “Power Cord and Receptacle Options” section earlier in this chapter. 

5. Turn on your video monitor. 

6. Turn the server on by pressing the DC on/off push-button switch on the front panel. 

7. Verify that the power-on light on the front panel is lit. After a few seconds the power-on selftest 

(POST) begins. 

Power-On Self-Test (POST) 

Each time you turn on the server, POST checks the system boards, CPU modules, Error Checking 

and Correction (ECC) memory module, keyboard, and most installed peripheral devices. 

During the memory test, POST displays the amount of memory that it is able to access and test. 

Depending on the amount of memory installed on the ECC memory module, POST may take 

several minutes to complete the memory test. Memory test on boot is controlled through the BIOS 

Setup Utility, and is disabled by default. 



POST Messages 

As part of the boot process, the following types of POST messages display: 

• BIOS Setup Utility message 

• SCSISelect® Utility message; use to configure the onboard SCSI II AIC-7880 controllers 

• Miscellaneous boot messages 

These messages are described in the following sections. 

BIOS Setup Utility Message 

During the boot process the following message displays: 

Press to enter Setup 

If you do not press F2, the above message remains a few seconds until the memory test completes, 

then boot process continues. 

If you press F2, the following message displays: 

Entering Setup… 

After this message is shown, the boot process continues. When the boot process is complete, the 

BIOS Setup Utility runs. 

SCSISelect Utility Message 

During the boot process, the following message displays once for each onboard SCSI controller: 

Press for SCSISelect(TM) Utility! 

Press CTRL+A to configure the onboard SCSI-2 AIC-7880 host adapters to support SCSI devices 

in your server. When the utility displays, follow the instructions on your monitor to configure the 

SCSI-2 AIC-7880 host adapter settings and run the SCSI disk utilities. See Chapter 5, 

“Configuring Adapters,” in the Server Software Guide (OctaSCALE) for more information. 

Miscellaneous Boot Messages 

During the boot process, the message “Press ...” displays up to three times – once for 

each instance of an onboard SCSI-2 AIC-7880 chip. 

For each SCSI-2 AIC-7880 that does not have bootable drives, the following message displays: 

No SCSI Boot Device Found 

For each SCSI-2 AIC-7880 that does not have hard drives connected, the following text displays: 

BIOS not installed! 

If the server halts before POST completes running, the system beeps, indicating a fatal system 

error that requires immediate attention. Write down the audible beep code (number of beeps and 

sequence); this information is useful to your service representative. For a listing of beep codes and 

error messages that POST can generate, see Chapter 5, “Troubleshooting,” in the Deskside 

Product Guide. 



If the configuration utility has not yet been run, the following message displays: 

Please run the configuration utility 

Booting the Operating Environment 

When the BIOS POST process and the adapter BIOS scans complete, the system displays the 

following prompt: 

Press to boot Diagnostic Partition 

Press for normal boot, for BIOS Setup 

Otherwise, is selected in 30 seconds 

If an error is detected during the adapter BIOS scans, the following message displays: 

Press for normal boot, for BIOS Setup, 

for previous screen 

The following table shows your options in responding to the prompt. 

If you... 

Press the D key 

Press F1 

Press F2 

Press F3 

Press a key other than D, F1, F2, or F3 

Do not respond to the prompt 

Then... 

The server boots to the Diagnostic Partition. 

The server boots to your normal operating environment. 

The BIOS Setup Utility appears. 

The last 25 lines of the adapter BIOS scan messages appear. 

The server boots to your normal operating environment. 

The number 30 counts down to 00 and then the system boots 

to the operating system environment. 

Note: Time to boot could be longer, depending upon how 

memory test options are configured. 

When the server “boots to your normal operating environment,” it boots the first device found in 

the Device Scan Order. See the related section in Chapter 5 of the Server Software Guide 

(OctaSCALE). 

Note: If you do not receive the prompt mentioned above, you need to reboot from the Platform 

CD-ROM and install the Diagnostic Partition. For information on booting from the Platform CD, 

refer to Chapter 2, “Diagnostic Partition Installation and Overview,” in the Server Software Guide 

(OctaSCALE). 


Before Using Your Server for the First Time 


Before you use the server for the first time, you should: 

• Create a backup diskette of the configuration utility 

• Create a backup BIOS Flash Utility diskette 

You need to make a configuration utility backup diskette whenever you change your configuration 

so that it will reflect the updated configuration. 

You need to create a configuration utility backup diskette and create a backup BIOS Flash Utility 

diskette if you upgrade your Diagnostic Partition. 

Creating a Backup System Configuration Diskette 

A system configuration backup diskette enables you to: 

• Run the configuration utility if the Diagnostic Partition and Platform CD-ROM are 

unavailable. 

• Restore your current system configuration information. 

For instructions on creating a backup diskette for the system configuration utility, refer to the 

“Creating a Configuration Utility Backup Diskette” in Chapter 3 of the Server Software Guide 

(OctaSCALE). 

Creating a Backup BIOS Flash Utility Diskette 

You must create a backup BIOS Flash Utility diskette before you update the system BIOS. 

If there is a power failure before the system BIOS update completes successfully, you cannot 

reboot your server from the Diagnostic Partition or the Platform CD-ROM. If this situation occurs, 

you must use the backup BIOS Flash Utility diskette to boot your server and restore the BIOS. If 

you do not have a backup BIOS Flash Utility to use, you cannot get your server back up. 

IMPORTANT: The backup diskette is to be used solely for BIOS Flash backup purposes, in the 

event you need to perform a Flash recovery operation. You are not authorized to copy program 

files, nor to use this backup diskette on any other system. 



BIOS Flash Utility Diskette Backup Procedure 

To create a backup BIOS Flash Utility diskette: 

1. Turn on your video display monitor and your server or, if your server is already running, 

reboot it. 

When the BIOS POST process completes, the server displays the following prompt: 

Press to boot Diagnostic Partition 

Press for normal boot, for BIOS Setup 

Otherwise, is selected in 30 seconds 

2. Press D immediately to boot the Diagnostic Partition. 

3. When the MS-DOS Startup menu displays, select “Run Utilities and Diagnostics” and press 

ENTER. 

4. When the Diagnostic Partition Main menu displays, select “BIOS Flash Utilities” and press 

ENTER. 

5. When the BIOS Flash menu displays, select “Create Flash Backup” and press ENTER. 

6. Insert a diskette into the server diskette drive and press ENTER. 

The system formats the diskette and copies the BIOS Flash Utility to the diskette. 




Attachment A 

AC Power Line Transient Protection 

In the process of power distribution, transient electrical energy (including, but not limited to, 

lightning strikes, intermittent short circuits, and switching transients) can be introduced on to 

power lines. Such transient energy can be very damaging to electronic hardware and can also 

cause data corruption. Under these circumstances, NCR Corporation recommends the use of AC 

power transient suppressors and data (communication) line transient suppressors. Such protective 

devices are intended to guard against power and data line transients that can result in hardware 

damage and various system or program errors. 

Improvement of any deficiencies in power quality is a customer responsibility. Malfunction and/or 

component failure as a result of power quality problems are/is not covered by NCR Corporation 

Maintenance Agreement. NCR Corporation accepts no liability for any such occurrence nor for its 

consequences. 

When power transient suppression is required, the suppressors used should meet the following 

minimum requirements: 

• Dissipate energy to match the appropriate application categories as defined by ANSI/IEEE 

Standard C62.41, Guide on Surge Voltages in Low-Voltage ac Power Circuits. 

Location Category 

Comparable to IEC 

No 664 Category 

Transient 

B = Major feeders, short 

branch circuits, and load 

centers. 

C = Service Entrance 

and run to load center. 

Waveform 

III Volts = 1.2 x 50µs 

Current = 8 x 20µs 

and 

0.5µ Rise – 100 

kHz Ringwave 

IV Volts = 1.2 x 50µs 

Current = 8 x 20µs 

Amplitudes 

6kV 

3kA 

6kV 

500 A 

10kV or more 

10 kA or more 

• Be of the voltage limiting (clipping) or tracking filter type. The suppressor must not “clamp” 

the voltage to zero, and must self-recover after the passage of the transient. The suppressor 

may be of the hybrid type construction that makes use of various technologies in order to meet 

speed and dissipation requirements. 

• Exhibit a “short circuit” mode upon its failure, thus providing a positive indication of its 

failure such as a blown fuse or tripped breaker. 

• Be listed by the accepted safety organization for the country involved (e.g., UL, CSA, VDE, 

ETL) and the installation must conform to local, state, and national electrical codes and 

regulations. 

WorldMark 4380 Site Preparation Guide A-1

AC Power Line Transient Protection 

Data Line Transient Protection 

The nature of the transient phenomenon may extend to the data communication lines connected to 

this equipment. It is the responsibility of the customer to install and connect a data line transient 

suppression system to correct or prevent any deficiencies. Such systems must meet the following 

minimum requirements: 

• Be of the self-recovering voltage limiting type. Exhibit a “short circuit” mode upon its failure 

to insure a positive indication of its failure. Insert minimum inductive and capacity loading at 

the operating frequency. Be installed in accordance with all applicable local, state, and 

national electrical codes and regulations. 

• Protect the data port from damage in the presence of a data line transient event as defined in 

IEC Standard 1000-4-5 (formerly IEC 801-5). 

Note: In certain countries, NCR Corporation is able to supply both power and data line transient 

suppressors as well as a comprehensive line of power conditioning equipment. For application 

data, contact your local NCR Customer Support Services Representative. 

A-2 Attachment A

Glossary 

A 

actual time 

Indicates method by which the system stamps each event logged in the BIOS Event Log. Each 

event is stamped with the actual time that an event occurred. 

adapters 

See add-in boards. 

add-in boards 

PCI, EISA, or ISA adapters which can be added to the basic system. Add-in boards can be 

installed in slots (connectors) provided on the system board(s). 

address 

1. A name, label, or number identifying a location in storage, a device in a network, or any 

other data source. 

2. A number identifying the location of data in memory. 

antistatic bag 

Special bag used to store boards while they are not in the server. Antistatic bags are 

recommended to prevent damage from ESD. 

antistatic wrist strap 

Strap used to provide ESD protection while you are working on the server. One end of the 

strap slips over your wrist; attach the clip end of the strap to an unpainted metal surface on the 

server chassis. 

APIC 

Advanced Programmable Interrupt Controller. 

B 

baseboard 

Referred to in this documentation suite as “system board.” See system board. 

Basic Input/Output System (BIOS) 

Firmware which initializes and configures system hardware for operating system usage. 

battery disconnect switch 

Switch used to disconnect battery power before you work on the server. The battery disconnect 

switch is located in the middle of the chassis back below the middle power supply. 


Glossary-1

Glossary 

battery support system 

Optional feature that temporarily supplies power if AC power is removed from the server. 

beep code 

Code consisting of an audible series of beeps; used during POST to indicate errors that occur 

before the video controller is initialized. 

BIOS 

See Basic Input/Output System. 

BIOS recovery 

See flash recovery. 

board support panel 

Metal panel that supports the processor and memory boards and helps to ensure proper cooling 

and airflow inside the server. 

boot time 

Indicates method by which the system stamps the events logged in the BIOS Event Log. Each 

event is stamped with the time of last boot. 

bus termination board 

Board used to terminate a processor board slot if no processor board is installed. A bus 

termination board must be installed in each processor board slot that does not contain a 

processor board. 

BYNET 

Dual redundant, bi-directional multi-stage interconnection network-Banyon Network. 

C 

card guide 

Metal or plastic guides installed on either side of the cardcage to assist you in installing the 

processor boards, memory board, and add-in adapters. 

Caution 

Text prefaced with “CAUTION” indicate a situation where equipment damage or data loss is 

possible. 

CD-ROM 

Compact disk read-only memory. 

CMOS 

Storage space used to store the system board configuration; physically located in the real-time 

clock. 

Cold Boot 

Glossary-2 

WorldMark 4380 Site Preparation Guide

Glossary 

There are two boot paths through BIOS: warm and cold. Cold boots are initiated via the 

hardware (power on or front panel reset buttons). Warm boots are initiated via the operating 

environment (for example, via UNIX: "init 6" or NT: "Control-Alt-Delete"). 

configure 

To set up for operation especially in a particular way. 

configuration 

A functional arrangement of parts or elements. For this server, assignment of resources (such 

as IRQ) and determination of settings for system components (such as adapters). 

configuration utility 

Utility used to display or modify the current system configuration. For this server, the 

configuration utility is the SCU (System Configuration Utility). 

connector 

The part of a cable or device which allows you to connect it to another cable or device. Male 

connectors have pins; female connectors are receptacles in which you plug the pins of a male 

connector. 

console redirection 

Console redirection is a BIOS, SCU, and operating system feature that enables a person at a 

remote location to control your server’s console operations 

CPU 

Central Processing Unit. See processor. 

CPU board 

See processor board. 

D 

DACCFG 

Disk Array Controller Configurator utility; used to configure onboard Mylex adapters. 

Diagnostic Partition 

DOS partition on the server’s boot disk that contains server configuration, BIOS Setup, and 

diagnostic utilities. The Diagnostic Partition is installed at the factory and should not be 

removed. 

dialog box 

Box displayed in a window, containing items such as information, entry prompts, and buttons 

that execute entries. 

DIMMs 

Dual inline memory modules. Required for the DIMM memory board. 

DMA 

Direct Memory Access. 


Glossary-3

Glossary 

drive carrier 

Plastic or aluminum piece which must be attached to a SCSI drive. The drive is mounted in the 

carrier, and the carrier is inserted in the drive bay. 

E 

ECP 

Extended Capabilities Port. A mode setting for the parallel port. 

EISA 

Extended Industry Standard Architecture, a 32-bit bus architecture for servers. The primary 

system board contains 4 slots for add-in EISA and some ISA adapters. 

ejector arm 

Plastic arm located near the intermodule connector on either side of a system. When you are 

removing a system board, pull the ejector arm to disengage the intermodule connectors on the 

primary and secondary system boards. Note: Make sure that you remove all screws from 

the system board before you pull the ejector arm. 

Electrostatic Discharge (ESD) 

Static electricity which poses a potential threat to computer components. To avoid damage to 

components, review and comply with the ESD warnings at the beginning of each chapter of 

this manual. 

EMI 

Electromagnetic interference. 

EPP 

Enhanced Parallel Port. A mode setting for the parallel port. 

EPROM 

Erasable, programmable ROM (read-only memory); in most cases, CMOS. 

ESD 

Electrostatic discharge. 

Event Log 

Log containing component or system failures and other system events. You can use the 

Diagnostic Partition menus to view the Event Log. 

F 

fault tolerant 

Class of systems using special hardware and software with complete tolerance of any single 

fault, providing continuous processing and complete data integrity. 

Filler panel 

Glossary-4 


Glossary 

Rectangular metal piece used to cover external slots that are not used for add-in adapter ports. 

Also referred to as “slot cover.” 

Flash update 

Procedure used to update the system BIOS. 

flash recovery 

Procedure used to recover the system BIOS if it is corrupted while being updated. 

Front bezel 

Part that serves as a facing for the front of the server. Includes the front doors to the removable 

media and SCSI drive bays. 

front panel control board 

Board that controls front panel functions (power on/off, status indicator LEDs, and so on). 

G 

guide pins 

Pins or posts (may be threaded) that help you to align a system board when installing it. 

H 

heat sink 

Part which is installed on top of a component (most commonly processors) to dissipate heat. 

high availability 

Characteristics of a specific computer platform that allows it to tolerate certain faults by local 

redundancy and reconfiguration, providing greater availability than a normal commercial 

product. 

high reliability 

A system that has fewer failures than a normal system. 

host adapter 

Boards that provides an interface between the I/O bus and the SCSI bus. 

hot-swapping 

Swapping one component for a new component while the system power is on. The components 

you can hot-swap are the SCSI drives, power supplies, and battery charger module. 

I 

Inter-Integrated Circuit (I 2 C) bus 

Bus used in server monitoring and management. 

intermodule connector 


Glossary-5

Glossary 

Connector used to connect the primary and secondary system boards. The intermodule 

connector is a 266-pin receptacle on the primary system board and a plug-in type connector on 

the secondary system board. 

IO 

Input/Output. 

ISA 

Industry Standard Architecture. 

J 

jumper 

A small plastic-encased conductor that slips over two jumper pins. A jumper can enable or 

disable a given function depending on the pins that it connects. Also known as a “shunt.” 

K 

KB 

Kilobytes. 

L 

Line Status Table (LST) SIMM 

A 64-pin memory module which maintains a line status table for the memory controller. If a 

memory board is installed on a system board, an LST SIMM module must also be installed on 

the system board. 

LCD 

Liquid Crystal Display. Front panel feature which can display two 16-character lines of 

system information. 

LED 

Light emitting diode. A type of diode that emits light when current passes through it. 

lock 

Mechanism that enables a system to have exclusive access to a resource. 

M 

MB 

Megabytes. 

memory board 

Board containing sockets for the installation of memory modules. The memory board plugs 

directly into a connector on the system board. 

menu 

Glossary-6 


Glossary 

List of options or actions you can select. 

motherboard 

See system board. 

MP-RAS 

Multi-processing, Reliability, Accessibility, Serviceability; NCR’s version of UNIX. 

MPS 

Multi-Processing Specification (Intel’s). 

N 

Non-Volatile Random Access Memory (NVRAM) 

Storage space used to store system configuration information; physically located in a batterybacked 

static RAM. 

NT 

A Microsoft operating system; proper name is Microsoft Windows NT. 

O 

onboard 

Describes a component that is permanently attached to the system board. 

Onboard SCSI controllers 

Adaptec AIC-7880 SCSI controllers which are embedded on the system board. The primary 

system board has two onboard SCSI controllers (SCSI A and SCSI B). The secondary system 

board has one onboard SCSI controller (SCSI C). 

P 

P6 

Pentium Pro processor. 

PCI 

Peripheral Component Interconnect, a 32-bit local bus architecture for servers which supports 

a 64-bit extension. The primary system board contains 7 slots for add-in PCI adapters; the 

secondary system board contains 8 slots for add-in PCI adapters. 

Platform CD-ROM 

Compact disk which contains the same configuration, BIOS Setup, and diagnostic utilities as 

the Diagnostic Partition. You can use the Platform CD-ROM to reinstall the Diagnostic 

Partition if necessary. 

popup menu 

A series of options displayed in a popup window when you select a menu function. This 

submenu disappears when you select an option or click anywhere on the window. 


Glossary-7

Glossary 

Port-80 codes 

Codes sent by the system BIOS to I/O location 80h during POST to indicate the execution 

phase. If a port-80h EISA adapter is installed, it displays the port-80 codes on a pair of hex 

displays. Also know as “POST codes.” 

POST 

Power-On Self-Test. A series of diagnostic tests that the server runs on basic components 

each time it is booted. 

POST codes 

Codes sent by the system BIOS to I/O location 80h during Power-On Self-Test (POST) to 

indicate the testing phase. 

power distribution backplane 

Component which distributes power from the power supplies to other system components. The 

power distribution backplane also provides connections for I 2 C status and control functions. 

Power-On Self-Test 

See POST. 

power plane interconnect cables 

Cables which connect the primary and secondary system board power planes. This connection 

assists in regulating voltage to the two boards. 

primary system board 

The system board on the left side of the server (as viewed from the front). The primary system 

board contains the CMOS NVRAM used to store the system configuration. It also contains 

external connectors (mouse, serial ports, and so on) not found on the secondary system board. 

processor board 

Board containing sockets for the installation of processors. A processor board plugs directly 

into a connector on the system board. 

PQS 

PCI Quad SCSI; an add-in board. 

R 

RAID 

Redundant Array of Independent Disks. Software or hardware that uses multiple disks to 

create a virtual disk that improves data availability and data access performance by splitting 

and duplicating data across a set of physical disks. 

real-time clock (RTC) 

System board chip used to store the system date and time and system configuration 

information. The RTC resides on the primary system board. The RTC is embedded and cannot 

be removed; however, the RTC battery can be removed and replaced. 

recovery 

Glossary-8 


Glossary 

Methods used to restore a resource and to initiate service requests once a failure has occurred 

in the system providing processing for that resource. 

removable media drives 

CD-ROM, tape, or other drives which can be installed in the four 5.25-inch half-height bays at 

the upper left front of the server. 

root resource 

Linked resources have one of two roles in each dependency relationship: parent or child. The 

first parent resource in the hierarchy (the resource at the top of the hierarchy) is the root 

resource. 

S 

SAM 

Server Availability Manager or Storage and Adapter Management. 

SCSI 

Small Computer System Interface. An intelligent bus-based interface for interconnecting host 

computers to a variety of common peripheral devices. 

SCSI bus 

Small Computer System Interface bus. An industry standard peripheral bus that is used to 

connect intelligent peripherals to a host computer. It uses a daisy-chained cabling arrangement 

that originates at the host adapter to interconnect up to six intelligent peripheral controllers on 

a shared bus. 

SCSI device 

Small Computer System Interface device. Host computer adapter or a peripheral controller or 

an intelligent peripheral that can be attached to a SCSI bus. 

SCSI drive backplane 

Board which contains connectors for six SCSI drives. The server can contain two internal 

SCSI drive backplanes: the upper (primary) SCSI drive backplane and an optional lower 

(secondary) SCSI drive backplane. 

SCSI drive bay 

Opening in the front of the server through which a SCSI drive is inserted and connected to the 

SCSI drive backplane. 

SCSI drive ID 

Small Computer System Interface drive identifier. The ID is assigned to a SCSI drive which is 

connected to a SCSI drive backplane. SCSI drive IDs are strapped to specific connectors by 

means of jumpers on the SCSI drive backplane. 

SCSI drive status LED board 

Board which provides three status LEDs for each of three SCSI drives. The system has four 

SCSI drive status LED boards. 


Glossary-9

Glossary 

SCSISelect Utility 

Utility which configures Adaptec-type adapters. 

secondary system board 

In a system, the system board on the right side of the server (as viewed from the front). The 

secondary system board is connected to the primary system board by means of the intermodule 

connector. 

serial port 

Connection location on a server system for the serial communications line, generally labeled 

COM1 or COM2. 

Server Management Board (SMB) 

Circuit board used to monitor and control the server. Monitoring can be in-band when the 

server and network are operating properly, or out-of-band over a telephone line. 

Server Monitor Module (SMM) 

Optional ISA adapter board that provides server monitoring and control functions. The SMM 

contains its own processor, memory, and battery power. 

Single Connector Attach (SCA) 

Industry standard connector required for all SCSI drives in the server. 

SIMMs 

Single inline memory modules. Required for the SIMM memory board. 

stepping 

Revision level for a processor. 

switch 

System board configuration feature with OFF and ON settings. 

system board 

Main circuit board of the server. Other circuit boards (processor, memory, and adapter) plug 

into the system board. A system may operate with one or two system boards (primary and 

secondary). The system board has been referred to in other documentation as the “system 

baseboard” or “motherboard.” See primary system board and secondary system board. 

T 

thermal compound 

Compound applied between a processor and its heat sink to assist in dissipating heat. 

U 

UPS 

Uninterruptible Power Supply. 

V 

Vital Product Data (VPD) 

Glossary-10 WorldMark 4380 Site Preparation Guide

Glossary 

Information about the server which is stored in an EEPROM embedded on the front panel 

control board. 

W 

Warm Boot 

There are two boot paths through BIOS: warm and cold. Warm boots are initiated via the 

operating environment (for example, via UNIX: "init 6" or NT: "Control-Alt-Delete"). Cold 

boots are initiated via the hardware (power on or front panel reset buttons). 

Warnings 

Text prefaced with “WARNING” indicate a situation where personal injury is possible. 


Glossary-11

Glossary 

Glossary-12 WorldMark 4380 Site Preparation Guide

Index 

A 

AC input current 1-7 

AC power A-1 

acronyms vii 

airflow See cooling 

B 

backup diskette 

BIOS Flash Utility 1-14 

SCU 1-14 

BIOS Flash Utility 

creating a backup diskette 1-14 

BIOS Setup Utility 1-11, 1-12 

boot messages 1-12 

booting 

to operating environment 1-13 

to the Diagnostic Partition 1-13 

C 

caution vii 

power vi 

power 1-2 

certifications, emission/immunity 1-9 

clearance 

installation 1-4 

service 1-4 

conventions used vii 

cooling 

air flow specifications 1-5 

clearance around system 1-2 

country, power data by 1-8 

current 1-11 

current 1-7 

customer responsibility v, vi, A-1 

D 

device scan order 1-13 

Diagnostic Partition 

booting 1-13 

disconnecting power 1-2 

E 

electromagnetic fields 1-2 

environmental specifications 1-2 

F 

flooring 1-4 

frequency 1-7 

G 

grounding 1-8 

H 

height, server 1-3 

K 

keys 1-13 

M 

maximum operating limits 1-7 

messages, POST 1-12 

modem 

receptacles 1-8 

monitor 


N 

noise generated 1-5 


Index-1

Index 

O 

operating environment 1-13 

P 

POST See Power-On Self-Test 

power 

AC power line transient protection A-1 

disconnecting 1-2 

suppressors A-1 

power cords 1-8 

power outlet type 1-2 

power supplies 

type of outlet required 1-2 

power supply output 1-7 

Power-On Self-Test (POST) 1-11 

R 

responsibilities 

customer v, vi, A-1 

S 

safety regulations 1-9 

SCSISelect Utility 1-12 

server 

acoustical noise 1-5 

electrical ratings 1-7 

environmental requirements 1-6 

floor loading 1-4 

flooring 1-4 

grounding 1-8 

handling 1-5 

installation clearance 1-4 

operational vibration limit 1-6 

physical dimensions 1-3 

power requirements 1-7 

powering up 1-11 


safety regulations 1-9 

service clearance 1-4 

storage requirements 1-6 

site preparation 

acoustical noise 1-5 

air flow specifications 1-5 

environmental requirements 1-6 


flooring 1-4 

general v 

handling 1-5 

installation clearance 1-4 

operational vibration limit 1-6 

physical dimensions 1-3 

power requirements 1-7 

service clearance 1-4 

telephone line requirements 1-8 

site selection 1-2 

site, selecting a 1-2 

specifications 

environmental 1-6 


flooring 1-4 

heat 1-5 

noise 1-5 

power 1-7 

storage and transit 1-6 

telephone 1-8 

vibration and shock 1-6 

symbols vii 

T 

transient protection 

AC power line A-1 

data line A-2 

typography vii 

U 

utility 

BIOS Setup 1-12 

SCSISelect 1-12 

V 

voltage A-1 

voltage 1-7 

W 

warnings vii 

turning on server 1-11 

weight, server 1-3 

Index-2 

IndexWorldMark 4380 Site Preparation Guide

WorldMark 4380 Site Preparation Guide - NCR

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