Three Year Safety Strategy to Drive Target Zero - Bristow

Three Year Safety Strategy to Drive Target Zero - Bristow Three Year Safety Strategy to Drive Target Zero - Bristow

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Bristow Group is embarking on a renewed effort to achieve leadership in safety as part of its pursuit of operational excellence. “It’s a tall order, because there are a lot of good companies with good safety records,” says Jon Stripling, Director, Global Standards, Quality, Safety & Training. “But I don’t see any reason why we can’t achieve a leading position.” Impartial assessment The first step is to see where Bristow stands today in safety In the meantime, employees will receive an invitation to participate in a computer-based Target Zero safety training refresher course. “We always need to stay vigilant and current in our training,” Stripling says. “Complacency is our enemy.” Getting to Target Zero Stripling praises several Bristow business units for having achieved Target Zero, demonstrating that the goal of perfection – zero accidents – is possible. management, so the company has engaged Baines Simmons, a leader in airworthiness and aviation safety consulting and training services, to make an independent and impartial assessment. “We have already realized a big step change in safety through Target Zero,” he says. “Now as we draw nearer to zero and the fine-tuning phase of our safety strategy, we have to double our efforts to continue to “Over the next several weeks, they will be conducting a Safety make improvements.” Management Diagnostic at Bristow facilities around the world, using surveys, interviews, observations and focus groups to evaluate our current policies and procedures that we use to manage safety,” Stripling says. Stripling stresses that the aspirations for the new safety strategy encompass every Bristow activity, from flight operations to all actions involving safety, health and the environment. The diagnostic will make its evaluation across five major focus areas: • Leadership: Do Bristow’s leaders set the strategic direction for safety and are they actively leading the company toward a world-class safety management system? “We need to have a shared vision within Bristow that Target Zero is achievable and sustainable,” he says. “We need to be aligned in what we do and how we act, and never forget that safety comes first.” • Capability: Does Bristow have the infrastructure to support the management of safety? • Competence: Is Bristow equipped with the necessary knowledge and skills to perform safely? • Compliance and assurance: Is Bristow fulfilling the requirements to provide oversight and assurance? • Culture: Does Bristow’s behavior support the principles of safety management? “From talking to our staff and seeing what we do, Baines Simmons will generate a report that will provide a clear picture of our capability and performance as well as identify potential gaps and leading practices,” Stripling says. “This will help us prioritize where we need to invest our resources as well as recognize where we are being successful.” Communications strategy With the information from the diagnostic in hand, Bristow’s senior management team and business unit leaders will embark on a series of briefings to share the results with employees around the world. “We want as much feedback as possible from these sessions, and from there we will pinpoint the actions we need to take to reach Target Zero,” Stripling says. “We always need to stay vigilant and current in our training. Complacency is our enemy.” – Jon Stripling, Director, Global Standards, Quality, Safety & Training Bristow World 2013 Issue 1 11

New Systems to Enhance Operational Excellence and Business Performance Technical competence, rigorous attention to procedure and a renowned safety culture have earned Bristow a reputation for being a strong, safe and reliable service provider. As our clients move into deeper water and new frontiers, they want Bristow to move with them, providing consistent superior service across their geographies and adding value that goes beyond their expectations for safety and service delivery. As told to Bristow in a recent survey, clients see a clear opportunity for us to leverage our strengths. Bristow’s strategy to achieve operational excellence will improve our capabilities and capacity to deliver consistently across our global operations and expand our business to new areas to support our clients. Flight Operations Imagine a future where Bristow pilots can perform their pre-flight activities using helpful and easy-to-navigate applications accessible from computers or their tablet devices. Imagine tablet devices containing publicly available applications with maps, planning software and other useful tools. Bristow applications that enable pre- and post-flight tasks to be completed anywhere, yet remain fully integrated with our company information management systems. And once in flight, tablet devices with an “electronic flight bag” of most current electronic manuals and other information. This future is not as far off as you may think. To help achieve this global delivery model, Bristow is simplifying and standardizing. This requires careful planning, agreeing to standard ways of working, developing new processes and procedures, and incorporating them in new systems. With the full support of our senior leadership team, several major transformational In 2011, Bristow determined that its various flight operations support systems were approaching their end of life, and a new single and global flight operations system was required to replace them and support our future vision. This resulted in the eFlight “excellence in flight operations” initiative that began in January 2012. projects are under way; among the highest priorities for 2013 are global platforms for supporting flight operations, and Enterprise Resource Planning for finance, supply chain and maintenance. The eFlight project team comprises of flight operations subject matter experts and stakeholders from every Bristow business unit. IBU Director 12 Bristow World 2013 Issue 1

Bris<strong>to</strong>w Group is embarking on a renewed effort <strong>to</strong> achieve<br />

leadership in safety as part of its pursuit of operational<br />

excellence. “It’s a tall order, because there are a lot of<br />

good companies with good safety records,” says Jon Stripling,<br />

Direc<strong>to</strong>r, Global Standards, Quality, <strong>Safety</strong> & Training. “But I<br />

don’t see any reason why we can’t achieve a leading position.”<br />

Impartial assessment<br />

The first step is <strong>to</strong> see where Bris<strong>to</strong>w stands <strong>to</strong>day in safety<br />

In the meantime, employees will receive an invitation <strong>to</strong> participate in<br />

a computer-based <strong>Target</strong> <strong>Zero</strong> safety training refresher course. “We<br />

always need <strong>to</strong> stay vigilant and current in our training,” Stripling says.<br />

“Complacency is our enemy.”<br />

Getting <strong>to</strong> <strong>Target</strong> <strong>Zero</strong><br />

Stripling praises several Bris<strong>to</strong>w business units for having achieved<br />

<strong>Target</strong> <strong>Zero</strong>, demonstrating that the goal of perfection – zero accidents<br />

– is possible.<br />

management, so the company has engaged Baines Simmons, a leader<br />

in airworthiness and aviation safety consulting and training services, <strong>to</strong><br />

make an independent and impartial assessment.<br />

“We have already realized a big step change in safety through <strong>Target</strong><br />

<strong>Zero</strong>,” he says. “Now as we draw nearer <strong>to</strong> zero and the fine-tuning<br />

phase of our safety strategy, we have <strong>to</strong> double our efforts <strong>to</strong> continue <strong>to</strong><br />

“Over the next several weeks, they will be conducting a <strong>Safety</strong><br />

make improvements.”<br />

Management Diagnostic at Bris<strong>to</strong>w facilities around the world, using<br />

surveys, interviews, observations and focus groups <strong>to</strong> evaluate our current<br />

policies and procedures that we use <strong>to</strong> manage safety,” Stripling says.<br />

Stripling stresses that the aspirations for the new safety strategy<br />

encompass every Bris<strong>to</strong>w activity, from flight operations <strong>to</strong> all actions<br />

involving safety, health and the environment.<br />

The diagnostic will make its evaluation across five major focus areas:<br />

• Leadership: Do Bris<strong>to</strong>w’s leaders set the strategic direction for safety<br />

and are they actively leading the company <strong>to</strong>ward a world-class<br />

safety management system?<br />

“We need <strong>to</strong> have a shared vision within Bris<strong>to</strong>w that <strong>Target</strong> <strong>Zero</strong> is<br />

achievable and sustainable,” he says. “We need <strong>to</strong> be aligned in what<br />

we do and how we act, and never forget that safety comes first.”<br />

• Capability: Does Bris<strong>to</strong>w have the infrastructure <strong>to</strong> support the<br />

management of safety?<br />

• Competence: Is Bris<strong>to</strong>w equipped with the necessary knowledge and<br />

skills <strong>to</strong> perform safely?<br />

• Compliance and assurance: Is Bris<strong>to</strong>w fulfilling the requirements <strong>to</strong><br />

provide oversight and assurance?<br />

• Culture: Does Bris<strong>to</strong>w’s behavior support the principles of safety<br />

management?<br />

“From talking <strong>to</strong> our staff and seeing what we do, Baines Simmons will<br />

generate a report that will provide a clear picture of our capability and<br />

performance as well as identify potential gaps and leading practices,”<br />

Stripling says. “This will help us prioritize where we need <strong>to</strong> invest our<br />

resources as well as recognize where we are being successful.”<br />

Communications strategy<br />

With the information from the diagnostic in hand, Bris<strong>to</strong>w’s senior<br />

management team and business unit leaders will embark on a series of<br />

briefings <strong>to</strong> share the results with employees around the world. “We want<br />

as much feedback as possible from these sessions, and from there we will<br />

pinpoint the actions we need <strong>to</strong> take <strong>to</strong> reach <strong>Target</strong> <strong>Zero</strong>,” Stripling says.<br />

“We always need <strong>to</strong> stay vigilant and current<br />

in our training. Complacency is our enemy.”<br />

– Jon Stripling, Direc<strong>to</strong>r, Global Standards,<br />

Quality, <strong>Safety</strong> & Training<br />

Bris<strong>to</strong>w World 2013 Issue 1 11

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