30.03.2014 Views

SERVICE PROGRAM - Autocar, LLC

SERVICE PROGRAM - Autocar, LLC

SERVICE PROGRAM - Autocar, LLC

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

<strong>SERVICE</strong> <strong>PROGRAM</strong><br />

SP 3-144-001<br />

SEPTEMBER, 2005<br />

ATTENTION:<br />

SUBJECT:<br />

VEHICLES<br />

AFFECTED:<br />

<strong>SERVICE</strong> MANAGERS / PARTS MANAGERS<br />

REPLACE FAULTY GATEWAY MODULES<br />

CERTAIN AUTOCAR WX AND WXR MODEL VEHICLES BUILT<br />

BETWEEN 12/21/2004 AND 8/15/2005, VIN RANGE 201563 TO 202538<br />

Service Bulletin Information<br />

Service Programs are product modifications that <strong>Autocar</strong> has determined should be performed proactively on all<br />

vehicles affected. It is preferred that the modification takes place prior to a failure. The expense related to this<br />

Service Program will be eligible for warranty recovery based on the published program standard labor time and<br />

required parts. Service Programs do expire. Reimbursement will not be available for claims submitted after the<br />

expiration date published on the Service Program.<br />

Number of Vehicles Affected<br />

There are 170 vehicles with serial numbers in the range 201563 to 202538. Please see Page 4 for a listing of the<br />

trucks affected by this Service Program.<br />

NOTE: To verify or determine if a particular vehicle is affected by this Service Program, you should consult the<br />

Service/Warranty screen. By entering the Vehicle Identification Number into the VIN Profile, the screen will<br />

display any outstanding Service Program(s) and/or outstanding Recall(s). If the Service Program number does<br />

not appear in the VIN Profile then the vehicle is not affected by this program. If the vehicle is on the program and<br />

has already been fixed, the Service Program number will have “COMPLETED” after it.<br />

Inspection<br />

A green label is attached to all replacement Gateway modules. Before replacing a Gateway module, inspect the<br />

module to see if it has a green label installed (see Figure 1 on the following page). If the green label is present,<br />

the unit is good and does not require replacement. No further action is needed.<br />

Repair<br />

Torque all fasteners to the proper torque value. Please see “Repair Procedure” information starting on Page 5 for<br />

further details.<br />

Time Allowance<br />

0.5 hours per vehicle.<br />

Parts<br />

A1440002-001 or,<br />

A1440002-002<br />

<strong>Autocar</strong>, <strong>LLC</strong><br />

551 South Washington Street<br />

P. O. Box 190<br />

Hagerstown, IN 47346-0190<br />

1 of 11<br />

AC-SP-360-0509-P81


<strong>SERVICE</strong> <strong>PROGRAM</strong><br />

SP 3-144-001<br />

SEPTEMBER, 2005<br />

Figure 1<br />

GREEN<br />

LABEL<br />

<strong>Autocar</strong>, <strong>LLC</strong><br />

551 South Washington Street<br />

P. O. Box 190<br />

Hagerstown, IN 47346-0190<br />

2 of 11<br />

AC-SP-360-0509-P81


<strong>SERVICE</strong> <strong>PROGRAM</strong><br />

SP 3-144-001<br />

SEPTEMBER, 2005<br />

Tools Required<br />

15/16” socket and ratchet<br />

15/16” combination box/open wrench<br />

Torque wrench, capable of +/-5% accuracy at 200 ft.-lbs. of torque<br />

7/16” socket and ratchet<br />

7/16” combination box/open wrench<br />

Torque wrench, capable of +/-15% accuracy at 76 in.-lbs. of torque<br />

DANGER<br />

The 5/8” bolts and nuts must be accurately<br />

torqued. These fasteners secure a<br />

structural crossmember on the truck frame.<br />

By not properly securing the fasteners,<br />

there is a risk of failure of the crossmember<br />

that might result in further structural failure,<br />

resulting in personal injury or death.<br />

Claims for Credit<br />

Expenses associated with the performance of this Service Program will be reimbursed based on the guidelines<br />

identified in this Bulletin, and by submitting a claim following published Instructions in the claim preparation<br />

section of the “Service Operations Manual.”<br />

Claim Coding Information<br />

Authorization Number: SP-3-144-001<br />

Repair: 39521-2-01<br />

Expiration Date: September 30, 2006<br />

Dealer Responsibility<br />

Dealers are to perform the Service Program on all vehicles subject to the Service Program at no charge to the<br />

owner regardless of mileage, age of vehicle, or ownership as long as the repair is carried out before the expiration<br />

date of the program unless stated otherwise in this bulletin. Whenever a vehicle subject to this Service Program<br />

is taken into or is in your vehicle inventory or dealership for service, we strongly recommend you make every<br />

effort to perform the Service Program correction before the vehicle is sold or released to the owner.<br />

<strong>Autocar</strong>, <strong>LLC</strong><br />

551 South Washington Street<br />

P. O. Box 190<br />

Hagerstown, IN 47346-0190<br />

3 of 11<br />

AC-SP-360-0509-P81


<strong>SERVICE</strong> <strong>PROGRAM</strong><br />

SP 3-144-001<br />

SEPTEMBER, 2005<br />

Trucks Involved in This Service Program<br />

5VCDC6MEX5H201563<br />

5VCDC6MF45H201650<br />

5VCDC6MF95H201787<br />

5VCDC6MF05H201788<br />

5VCDC6MF25H201789<br />

5VCDC6BE75H201846<br />

5VCDC6BE95H201847<br />

5VCDC6BE05H201848<br />

5VCDC6BE25H201849<br />

5VCDC6MF15H201864<br />

5VCDC6MF35H201865<br />

5VCDC6MF55H201866<br />

5VCDC6MF75H201867<br />

5VCDC6MF95H201868<br />

5VCDC6MF05H201869<br />

5VCDC6MF75H201870<br />

5VCDC6MF95H201871<br />

5VCDC6BE85H201872<br />

5VCDC6BEX5H201873<br />

5VCDC6BE15H201874<br />

5VCDC6MFX5H201877<br />

5VCDC6BE75H201880<br />

5VCDC6BE95H201881<br />

5VCDC6ME65H201883<br />

5VCDC6MF75H201884<br />

5VCDC6MF95H201885<br />

5VCDC6MF05H201886<br />

5VCDC6MF25H201890<br />

5VCDC6MF45H201891<br />

5VCDC6MF65H201892<br />

5VCDC6MF25H201971<br />

5VCDC6ME55H201972<br />

5VCD36MF55H201995<br />

5VCDC6MF75H201996<br />

5VCEC6MF95H202006<br />

5VCDC6MF05H202018<br />

5VCDC6BE75H202060<br />

5VCDC6MF45H202071<br />

5VCDC6MF65H202072<br />

5VCDC6MF85H202073<br />

5VCDC6MFX5H202074<br />

5VCDC6MF95H202079<br />

5VCDC6MF55H202080<br />

5VCDC6MF75H202081<br />

5VCDC6MF95H202082<br />

5VCDC6MF56H202131<br />

5VCDC6MF76H202132<br />

5VCDC6MF96H202133<br />

5VCDC6MF06H202134<br />

5VCDC6MF26H202135<br />

5VCDC6MF46H202136<br />

5VCDC6MF66H202137<br />

5VCDC6MF86H202138<br />

5VCDC6MFX6H202139<br />

5VCDC6MF66H202140<br />

5VCDC6MF86H202141<br />

5VCDC6MFX6H202142<br />

5VCDC6MF35H202143<br />

5VCDC6MF55H202144<br />

5VCDC6MF75H202145<br />

5VCDC6MF05H202147<br />

5VCDC6MF25H202148<br />

5VCDC6MF66H202154<br />

5VCDC6MF86H202155<br />

5VCDC6MFX6H202156<br />

5VCDC6MF16H202157<br />

5VCDC6MF36H202158<br />

5VCDC6MF56H202159<br />

5VCDC6MF16H202160<br />

5VCDC6MF36H202161<br />

5VCDC6MF16H202207<br />

5VCDC6MF36H202208<br />

5VCDC6MF56H202209<br />

5VCDC6MF06H202246<br />

5VCDC6MF26H202247<br />

5VCDC6BEX6H202250<br />

5VCDC6RE16H202255<br />

5VCDC6MF36H202256<br />

5VCDC6MF56H202257<br />

5VCDC6MF76H202258<br />

5VCDC6MF96H202259<br />

5VCDC6MF56H202260<br />

5VCDC6MF96H202276<br />

5VCDC6MF06H202277<br />

5VCDC6MF26H202278<br />

5VCDC6MF46H202279<br />

5VCDC6MF06H202280<br />

5VCDC6MF26H202281<br />

5VCDC6MF46H202282<br />

5VCDC6MF16H202286<br />

5VCDC6MF36H202287<br />

5VCDC6MF56H202288<br />

5VCDC6MF76H202289<br />

5VCDC6MF36H202290<br />

5VCDC6MF56H202291<br />

5VCDC6MF76H202292<br />

5VCDC6MF96H202293<br />

5VCDC6BE26H202307<br />

5VCD36MF76H202308<br />

5VCDC6BEX6H202314<br />

5VCDC6ME56H202315<br />

5VCDC6ME76H202316<br />

5VCDC6MF86H202317<br />

5VCDC6BE76H202318<br />

5VCDC6BE96H202319<br />

5VCDC6BE56H202320<br />

5VCDC6BE76H202321<br />

5VCDC6MF36H202323<br />

5VCDC6MF76H202325<br />

5VCDC6PE76H202327<br />

5VCDC6ME76H202333<br />

5VCDC6MF36H202340<br />

5VCDC6MF56H202341<br />

5VCDC6BE36H202347<br />

5VCDC6BE36H202350<br />

5VCDC6BE56H202351<br />

5VCDC6BE76H202352<br />

5VCD36FE16H202356<br />

5VCDC6BEX6H202359<br />

5VCEC6MF16H202373<br />

5VCDC6BE66H202374<br />

5VCDC6BE86H202375<br />

5VCDC6BEX6H202376<br />

5VCE36MF26H202379<br />

5VCE36MF96H202380<br />

5VCDC6BE36H202381<br />

5VCDC6MF06H202389<br />

5VCEC6MF36H202391<br />

5VCD36FE56H202392<br />

5VCDC6BEX6H202393<br />

5VCDC6BE16H202394<br />

5VCEC6MF76H202409<br />

5VCDC6MF16H202420<br />

5VCDC6BF06H202427<br />

5VCD36FE96H202430<br />

5VCE36PE46H202435<br />

5VCDC6BG26H202437<br />

5VCDC6BE46H202440<br />

5VCDC6MF26H202443<br />

5VCDC6BE26H202453<br />

5VCDC6MF06H202456<br />

5VCDC6MF36H202466<br />

5VCDC6MF76H202468<br />

5VCDC6MF96H202469<br />

5VCDC6MF36H202483<br />

5VCDC6MF56H202484<br />

5VCDC6MF76H202485<br />

5VCDC6MF96H202486<br />

5VCDC6MF16H202496<br />

5VCDC6MF36H202497<br />

5VCDC6MF56H202498<br />

5VCDC6MF76H202499<br />

5VCDC6MFX6H202500<br />

5VCDC6MF16H202501<br />

5VCDC6MF36H202502<br />

5VCDC6MF56H202503<br />

5VCDC6MF76H202504<br />

5VCDC6MF96H202505<br />

5VCDC6MF06H202506<br />

5VCDC6MF26H202507<br />

5VCDC6MF46H202508<br />

5VCDC6MF66H202509<br />

5VCDC6MF26H202510<br />

5VCDC6MF46H202511<br />

5VCDC6MF56H202517<br />

5VCDC6MF76H202518<br />

5VCDC6MF96H202519<br />

5VCDC6MF96H202522<br />

5VCDC6ME16H202537<br />

5VCDC6ME36H202538<br />

<strong>Autocar</strong>, <strong>LLC</strong><br />

551 South Washington Street<br />

P. O. Box 190<br />

Hagerstown, IN 47346-0190<br />

4 of 11<br />

AC-SP-360-0509-P81


<strong>SERVICE</strong> <strong>PROGRAM</strong><br />

SP 3-144-001<br />

SEPTEMBER, 2005<br />

Repair Procedure<br />

WARNING<br />

To prevent eye injury, always wear eye<br />

protection when performing vehicle<br />

maintenance, service or inspection.<br />

DANGER<br />

Before working on a vehicle, set the parking<br />

brake, place the transmission in neutral<br />

and block the wheels. Failure to do so can<br />

result in unexpected vehicle movement and<br />

can cause serious personal injury or death.<br />

1. Follow safety instructions above and ensure the engine is switched off.<br />

2. Disconnect the battery to prevent damage to the electrical system when plugging and unplugging electrical<br />

harness connectors.<br />

3. Drain all air pressure in the system to prevent personal injury from unexpected or sudden air pressure<br />

release. Air pressure must be released before disconnecting any air lines from the Gateway module.<br />

<strong>Autocar</strong>, <strong>LLC</strong><br />

551 South Washington Street<br />

P. O. Box 190<br />

Hagerstown, IN 47346-0190<br />

5 of 11<br />

AC-SP-360-0509-P81


<strong>SERVICE</strong> <strong>PROGRAM</strong><br />

SP 3-144-001<br />

SEPTEMBER, 2005<br />

4. Remove the gateway module bracket by removing the 5/8” bolts and nuts labeled (1) in Figure 2. Use a<br />

15/16” combination wrench and 15/16” socket.<br />

1<br />

Figure 2<br />

<strong>Autocar</strong>, <strong>LLC</strong><br />

551 South Washington Street<br />

P. O. Box 190<br />

Hagerstown, IN 47346-0190<br />

6 of 11<br />

AC-SP-360-0509-P81


<strong>SERVICE</strong> <strong>PROGRAM</strong><br />

SP 3-144-001<br />

SEPTEMBER, 2005<br />

5. Remove the gateway module from the bracket by removing the 1/4” stainless bolts and nuts labeled (2) in<br />

Figure 3.<br />

GATEWAY<br />

MODULE<br />

BRACKET<br />

2<br />

Figure 3<br />

<strong>Autocar</strong>, <strong>LLC</strong><br />

551 South Washington Street<br />

P. O. Box 190<br />

Hagerstown, IN 47346-0190<br />

7 of 11<br />

AC-SP-360-0509-P81


<strong>SERVICE</strong> <strong>PROGRAM</strong><br />

SP 3-144-001<br />

SEPTEMBER, 2005<br />

6. Disconnect the electrical connectors and 1/4” air lines from the gateway module. See the engineering layout<br />

for gateway module drawing, part number A1440002-001 (Figure 4).<br />

Note that some trucks may be equipped with an alternate gateway module, part number A1440002-002,<br />

depending on the truck’s configuration. The alternate gateway module includes two additional air line connections<br />

(see Figure 5 on the following page).<br />

Figure 4<br />

<strong>Autocar</strong>, <strong>LLC</strong><br />

551 South Washington Street<br />

P. O. Box 190<br />

Hagerstown, IN 47346-0190<br />

8 of 11<br />

AC-SP-360-0509-P81


<strong>SERVICE</strong> <strong>PROGRAM</strong><br />

SP 3-144-001<br />

SEPTEMBER, 2005<br />

Figure 5<br />

<strong>Autocar</strong>, <strong>LLC</strong><br />

551 South Washington Street<br />

P. O. Box 190<br />

Hagerstown, IN 47346-0190<br />

9 of 11<br />

AC-SP-360-0509-P81


<strong>SERVICE</strong> <strong>PROGRAM</strong><br />

SP 3-144-001<br />

SEPTEMBER, 2005<br />

7. Remove the gateway module from the bracket and return the module to the manufacturer. The gateway<br />

module must be packaged and shipped to the following address:<br />

Mike Frewin<br />

Account Executive<br />

Pacific Insight Electronics Corp.<br />

1155 Insight Drive<br />

Nelson, BC V1L 5P5<br />

Phone: 250-354-1155 ext. 266<br />

Fax: 250-354-1166<br />

www.pacificinsight.com (PIH: TSX)<br />

For shipping costs, use FedEx shipping account # 13676986-3.<br />

8. Connect the plumbing and wiring to the new gateway module as shown in Figure 6.<br />

NOTE: All unused connector cavities, such as the one shown in Figure 6, must be plugged with the<br />

dummy connectors installed on the existing unit to prevent corrosion of the connector terminals and<br />

subsequent failure of the gateway module.<br />

UN-USED<br />

CONNECTOR<br />

CAVITY<br />

Figure 6<br />

1/4” AIR<br />

LINES<br />

GATEWAY<br />

MODULE<br />

GATEWAY<br />

MODULE<br />

BRACKET<br />

<strong>Autocar</strong>, <strong>LLC</strong><br />

551 South Washington Street<br />

P. O. Box 190<br />

Hagerstown, IN 47346-0190<br />

10 of 11<br />

AC-SP-360-0509-P81


<strong>SERVICE</strong> <strong>PROGRAM</strong><br />

SP 3-144-001<br />

SEPTEMBER, 2005<br />

9. Secure the gateway module to the gateway bracket with 1/4” stainless bolts and nuts labeled (3) as shown in<br />

Figure 7. Torque the 1/4” bolts to 76 in.-lbs., +/-11 in.-lbs.<br />

10. Secure the bracket in the truck with 5/8” fasteners, labeled (1), as shown in Figure 2. Use a 15/16”<br />

combination wrench and socket and torque to 200 ft.-lbs., +/-10 ft.-lbs.<br />

3<br />

Figure 7<br />

<strong>Autocar</strong>, <strong>LLC</strong><br />

551 South Washington Street<br />

P. O. Box 190<br />

Hagerstown, IN 47346-0190<br />

11 of 11<br />

AC-SP-360-0509-P81

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!