SERVICE PROGRAM - Autocar, LLC
SERVICE PROGRAM - Autocar, LLC
SERVICE PROGRAM - Autocar, LLC
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<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 3-144-001<br />
SEPTEMBER, 2005<br />
ATTENTION:<br />
SUBJECT:<br />
VEHICLES<br />
AFFECTED:<br />
<strong>SERVICE</strong> MANAGERS / PARTS MANAGERS<br />
REPLACE FAULTY GATEWAY MODULES<br />
CERTAIN AUTOCAR WX AND WXR MODEL VEHICLES BUILT<br />
BETWEEN 12/21/2004 AND 8/15/2005, VIN RANGE 201563 TO 202538<br />
Service Bulletin Information<br />
Service Programs are product modifications that <strong>Autocar</strong> has determined should be performed proactively on all<br />
vehicles affected. It is preferred that the modification takes place prior to a failure. The expense related to this<br />
Service Program will be eligible for warranty recovery based on the published program standard labor time and<br />
required parts. Service Programs do expire. Reimbursement will not be available for claims submitted after the<br />
expiration date published on the Service Program.<br />
Number of Vehicles Affected<br />
There are 170 vehicles with serial numbers in the range 201563 to 202538. Please see Page 4 for a listing of the<br />
trucks affected by this Service Program.<br />
NOTE: To verify or determine if a particular vehicle is affected by this Service Program, you should consult the<br />
Service/Warranty screen. By entering the Vehicle Identification Number into the VIN Profile, the screen will<br />
display any outstanding Service Program(s) and/or outstanding Recall(s). If the Service Program number does<br />
not appear in the VIN Profile then the vehicle is not affected by this program. If the vehicle is on the program and<br />
has already been fixed, the Service Program number will have “COMPLETED” after it.<br />
Inspection<br />
A green label is attached to all replacement Gateway modules. Before replacing a Gateway module, inspect the<br />
module to see if it has a green label installed (see Figure 1 on the following page). If the green label is present,<br />
the unit is good and does not require replacement. No further action is needed.<br />
Repair<br />
Torque all fasteners to the proper torque value. Please see “Repair Procedure” information starting on Page 5 for<br />
further details.<br />
Time Allowance<br />
0.5 hours per vehicle.<br />
Parts<br />
A1440002-001 or,<br />
A1440002-002<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington Street<br />
P. O. Box 190<br />
Hagerstown, IN 47346-0190<br />
1 of 11<br />
AC-SP-360-0509-P81
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 3-144-001<br />
SEPTEMBER, 2005<br />
Figure 1<br />
GREEN<br />
LABEL<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington Street<br />
P. O. Box 190<br />
Hagerstown, IN 47346-0190<br />
2 of 11<br />
AC-SP-360-0509-P81
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 3-144-001<br />
SEPTEMBER, 2005<br />
Tools Required<br />
15/16” socket and ratchet<br />
15/16” combination box/open wrench<br />
Torque wrench, capable of +/-5% accuracy at 200 ft.-lbs. of torque<br />
7/16” socket and ratchet<br />
7/16” combination box/open wrench<br />
Torque wrench, capable of +/-15% accuracy at 76 in.-lbs. of torque<br />
DANGER<br />
The 5/8” bolts and nuts must be accurately<br />
torqued. These fasteners secure a<br />
structural crossmember on the truck frame.<br />
By not properly securing the fasteners,<br />
there is a risk of failure of the crossmember<br />
that might result in further structural failure,<br />
resulting in personal injury or death.<br />
Claims for Credit<br />
Expenses associated with the performance of this Service Program will be reimbursed based on the guidelines<br />
identified in this Bulletin, and by submitting a claim following published Instructions in the claim preparation<br />
section of the “Service Operations Manual.”<br />
Claim Coding Information<br />
Authorization Number: SP-3-144-001<br />
Repair: 39521-2-01<br />
Expiration Date: September 30, 2006<br />
Dealer Responsibility<br />
Dealers are to perform the Service Program on all vehicles subject to the Service Program at no charge to the<br />
owner regardless of mileage, age of vehicle, or ownership as long as the repair is carried out before the expiration<br />
date of the program unless stated otherwise in this bulletin. Whenever a vehicle subject to this Service Program<br />
is taken into or is in your vehicle inventory or dealership for service, we strongly recommend you make every<br />
effort to perform the Service Program correction before the vehicle is sold or released to the owner.<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington Street<br />
P. O. Box 190<br />
Hagerstown, IN 47346-0190<br />
3 of 11<br />
AC-SP-360-0509-P81
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 3-144-001<br />
SEPTEMBER, 2005<br />
Trucks Involved in This Service Program<br />
5VCDC6MEX5H201563<br />
5VCDC6MF45H201650<br />
5VCDC6MF95H201787<br />
5VCDC6MF05H201788<br />
5VCDC6MF25H201789<br />
5VCDC6BE75H201846<br />
5VCDC6BE95H201847<br />
5VCDC6BE05H201848<br />
5VCDC6BE25H201849<br />
5VCDC6MF15H201864<br />
5VCDC6MF35H201865<br />
5VCDC6MF55H201866<br />
5VCDC6MF75H201867<br />
5VCDC6MF95H201868<br />
5VCDC6MF05H201869<br />
5VCDC6MF75H201870<br />
5VCDC6MF95H201871<br />
5VCDC6BE85H201872<br />
5VCDC6BEX5H201873<br />
5VCDC6BE15H201874<br />
5VCDC6MFX5H201877<br />
5VCDC6BE75H201880<br />
5VCDC6BE95H201881<br />
5VCDC6ME65H201883<br />
5VCDC6MF75H201884<br />
5VCDC6MF95H201885<br />
5VCDC6MF05H201886<br />
5VCDC6MF25H201890<br />
5VCDC6MF45H201891<br />
5VCDC6MF65H201892<br />
5VCDC6MF25H201971<br />
5VCDC6ME55H201972<br />
5VCD36MF55H201995<br />
5VCDC6MF75H201996<br />
5VCEC6MF95H202006<br />
5VCDC6MF05H202018<br />
5VCDC6BE75H202060<br />
5VCDC6MF45H202071<br />
5VCDC6MF65H202072<br />
5VCDC6MF85H202073<br />
5VCDC6MFX5H202074<br />
5VCDC6MF95H202079<br />
5VCDC6MF55H202080<br />
5VCDC6MF75H202081<br />
5VCDC6MF95H202082<br />
5VCDC6MF56H202131<br />
5VCDC6MF76H202132<br />
5VCDC6MF96H202133<br />
5VCDC6MF06H202134<br />
5VCDC6MF26H202135<br />
5VCDC6MF46H202136<br />
5VCDC6MF66H202137<br />
5VCDC6MF86H202138<br />
5VCDC6MFX6H202139<br />
5VCDC6MF66H202140<br />
5VCDC6MF86H202141<br />
5VCDC6MFX6H202142<br />
5VCDC6MF35H202143<br />
5VCDC6MF55H202144<br />
5VCDC6MF75H202145<br />
5VCDC6MF05H202147<br />
5VCDC6MF25H202148<br />
5VCDC6MF66H202154<br />
5VCDC6MF86H202155<br />
5VCDC6MFX6H202156<br />
5VCDC6MF16H202157<br />
5VCDC6MF36H202158<br />
5VCDC6MF56H202159<br />
5VCDC6MF16H202160<br />
5VCDC6MF36H202161<br />
5VCDC6MF16H202207<br />
5VCDC6MF36H202208<br />
5VCDC6MF56H202209<br />
5VCDC6MF06H202246<br />
5VCDC6MF26H202247<br />
5VCDC6BEX6H202250<br />
5VCDC6RE16H202255<br />
5VCDC6MF36H202256<br />
5VCDC6MF56H202257<br />
5VCDC6MF76H202258<br />
5VCDC6MF96H202259<br />
5VCDC6MF56H202260<br />
5VCDC6MF96H202276<br />
5VCDC6MF06H202277<br />
5VCDC6MF26H202278<br />
5VCDC6MF46H202279<br />
5VCDC6MF06H202280<br />
5VCDC6MF26H202281<br />
5VCDC6MF46H202282<br />
5VCDC6MF16H202286<br />
5VCDC6MF36H202287<br />
5VCDC6MF56H202288<br />
5VCDC6MF76H202289<br />
5VCDC6MF36H202290<br />
5VCDC6MF56H202291<br />
5VCDC6MF76H202292<br />
5VCDC6MF96H202293<br />
5VCDC6BE26H202307<br />
5VCD36MF76H202308<br />
5VCDC6BEX6H202314<br />
5VCDC6ME56H202315<br />
5VCDC6ME76H202316<br />
5VCDC6MF86H202317<br />
5VCDC6BE76H202318<br />
5VCDC6BE96H202319<br />
5VCDC6BE56H202320<br />
5VCDC6BE76H202321<br />
5VCDC6MF36H202323<br />
5VCDC6MF76H202325<br />
5VCDC6PE76H202327<br />
5VCDC6ME76H202333<br />
5VCDC6MF36H202340<br />
5VCDC6MF56H202341<br />
5VCDC6BE36H202347<br />
5VCDC6BE36H202350<br />
5VCDC6BE56H202351<br />
5VCDC6BE76H202352<br />
5VCD36FE16H202356<br />
5VCDC6BEX6H202359<br />
5VCEC6MF16H202373<br />
5VCDC6BE66H202374<br />
5VCDC6BE86H202375<br />
5VCDC6BEX6H202376<br />
5VCE36MF26H202379<br />
5VCE36MF96H202380<br />
5VCDC6BE36H202381<br />
5VCDC6MF06H202389<br />
5VCEC6MF36H202391<br />
5VCD36FE56H202392<br />
5VCDC6BEX6H202393<br />
5VCDC6BE16H202394<br />
5VCEC6MF76H202409<br />
5VCDC6MF16H202420<br />
5VCDC6BF06H202427<br />
5VCD36FE96H202430<br />
5VCE36PE46H202435<br />
5VCDC6BG26H202437<br />
5VCDC6BE46H202440<br />
5VCDC6MF26H202443<br />
5VCDC6BE26H202453<br />
5VCDC6MF06H202456<br />
5VCDC6MF36H202466<br />
5VCDC6MF76H202468<br />
5VCDC6MF96H202469<br />
5VCDC6MF36H202483<br />
5VCDC6MF56H202484<br />
5VCDC6MF76H202485<br />
5VCDC6MF96H202486<br />
5VCDC6MF16H202496<br />
5VCDC6MF36H202497<br />
5VCDC6MF56H202498<br />
5VCDC6MF76H202499<br />
5VCDC6MFX6H202500<br />
5VCDC6MF16H202501<br />
5VCDC6MF36H202502<br />
5VCDC6MF56H202503<br />
5VCDC6MF76H202504<br />
5VCDC6MF96H202505<br />
5VCDC6MF06H202506<br />
5VCDC6MF26H202507<br />
5VCDC6MF46H202508<br />
5VCDC6MF66H202509<br />
5VCDC6MF26H202510<br />
5VCDC6MF46H202511<br />
5VCDC6MF56H202517<br />
5VCDC6MF76H202518<br />
5VCDC6MF96H202519<br />
5VCDC6MF96H202522<br />
5VCDC6ME16H202537<br />
5VCDC6ME36H202538<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington Street<br />
P. O. Box 190<br />
Hagerstown, IN 47346-0190<br />
4 of 11<br />
AC-SP-360-0509-P81
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 3-144-001<br />
SEPTEMBER, 2005<br />
Repair Procedure<br />
WARNING<br />
To prevent eye injury, always wear eye<br />
protection when performing vehicle<br />
maintenance, service or inspection.<br />
DANGER<br />
Before working on a vehicle, set the parking<br />
brake, place the transmission in neutral<br />
and block the wheels. Failure to do so can<br />
result in unexpected vehicle movement and<br />
can cause serious personal injury or death.<br />
1. Follow safety instructions above and ensure the engine is switched off.<br />
2. Disconnect the battery to prevent damage to the electrical system when plugging and unplugging electrical<br />
harness connectors.<br />
3. Drain all air pressure in the system to prevent personal injury from unexpected or sudden air pressure<br />
release. Air pressure must be released before disconnecting any air lines from the Gateway module.<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington Street<br />
P. O. Box 190<br />
Hagerstown, IN 47346-0190<br />
5 of 11<br />
AC-SP-360-0509-P81
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 3-144-001<br />
SEPTEMBER, 2005<br />
4. Remove the gateway module bracket by removing the 5/8” bolts and nuts labeled (1) in Figure 2. Use a<br />
15/16” combination wrench and 15/16” socket.<br />
1<br />
Figure 2<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington Street<br />
P. O. Box 190<br />
Hagerstown, IN 47346-0190<br />
6 of 11<br />
AC-SP-360-0509-P81
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 3-144-001<br />
SEPTEMBER, 2005<br />
5. Remove the gateway module from the bracket by removing the 1/4” stainless bolts and nuts labeled (2) in<br />
Figure 3.<br />
GATEWAY<br />
MODULE<br />
BRACKET<br />
2<br />
Figure 3<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington Street<br />
P. O. Box 190<br />
Hagerstown, IN 47346-0190<br />
7 of 11<br />
AC-SP-360-0509-P81
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 3-144-001<br />
SEPTEMBER, 2005<br />
6. Disconnect the electrical connectors and 1/4” air lines from the gateway module. See the engineering layout<br />
for gateway module drawing, part number A1440002-001 (Figure 4).<br />
Note that some trucks may be equipped with an alternate gateway module, part number A1440002-002,<br />
depending on the truck’s configuration. The alternate gateway module includes two additional air line connections<br />
(see Figure 5 on the following page).<br />
Figure 4<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington Street<br />
P. O. Box 190<br />
Hagerstown, IN 47346-0190<br />
8 of 11<br />
AC-SP-360-0509-P81
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 3-144-001<br />
SEPTEMBER, 2005<br />
Figure 5<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington Street<br />
P. O. Box 190<br />
Hagerstown, IN 47346-0190<br />
9 of 11<br />
AC-SP-360-0509-P81
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 3-144-001<br />
SEPTEMBER, 2005<br />
7. Remove the gateway module from the bracket and return the module to the manufacturer. The gateway<br />
module must be packaged and shipped to the following address:<br />
Mike Frewin<br />
Account Executive<br />
Pacific Insight Electronics Corp.<br />
1155 Insight Drive<br />
Nelson, BC V1L 5P5<br />
Phone: 250-354-1155 ext. 266<br />
Fax: 250-354-1166<br />
www.pacificinsight.com (PIH: TSX)<br />
For shipping costs, use FedEx shipping account # 13676986-3.<br />
8. Connect the plumbing and wiring to the new gateway module as shown in Figure 6.<br />
NOTE: All unused connector cavities, such as the one shown in Figure 6, must be plugged with the<br />
dummy connectors installed on the existing unit to prevent corrosion of the connector terminals and<br />
subsequent failure of the gateway module.<br />
UN-USED<br />
CONNECTOR<br />
CAVITY<br />
Figure 6<br />
1/4” AIR<br />
LINES<br />
GATEWAY<br />
MODULE<br />
GATEWAY<br />
MODULE<br />
BRACKET<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington Street<br />
P. O. Box 190<br />
Hagerstown, IN 47346-0190<br />
10 of 11<br />
AC-SP-360-0509-P81
<strong>SERVICE</strong> <strong>PROGRAM</strong><br />
SP 3-144-001<br />
SEPTEMBER, 2005<br />
9. Secure the gateway module to the gateway bracket with 1/4” stainless bolts and nuts labeled (3) as shown in<br />
Figure 7. Torque the 1/4” bolts to 76 in.-lbs., +/-11 in.-lbs.<br />
10. Secure the bracket in the truck with 5/8” fasteners, labeled (1), as shown in Figure 2. Use a 15/16”<br />
combination wrench and socket and torque to 200 ft.-lbs., +/-10 ft.-lbs.<br />
3<br />
Figure 7<br />
<strong>Autocar</strong>, <strong>LLC</strong><br />
551 South Washington Street<br />
P. O. Box 190<br />
Hagerstown, IN 47346-0190<br />
11 of 11<br />
AC-SP-360-0509-P81