ncr/doc/RealPOS/Other/RealPOS_CustomerInfoDisp... - Alsys Data

Retail Customer Information 

Display (Dual Display) 

User’s Guide 

BD20-1431-B 

Issue H

The product described in this book is a licensed product of NCR Corporation. 

NCR is a registered trademark of NCR Corporation. 

It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, 

and firmware become available. NCR, therefore, reserves the right to change specifications without prior 

notice. 

All features, functions, and operations described herein may not be marketed by NCR in all parts of the 

world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, 

consult with your NCR representative or NCR office for information that is applicable and current. 

To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, 

and value of this book. 

Address correspondence to: 

Manager, Information Products 

NCR Corporation 

2651 Satellite Blvd. 

Duluth, GA 30096 

Copyright © 2003 

By NCR Corporation 

Dayton, Ohio U.S.A. 

All Rights Reserved

i 

Preface 

Audience 

This book is written for hardware installer/service personnel, system 

integrators, and field engineers. 

Notice: This document is NCR proprietary information and is not to 

be disclosed or reproduced without consent. 

References 

NCR 5952 Wedge DynaKey User’s Guide (BD20-1370-A) 

NCR 5953 12.1 Inch DynaKey User’s Guide (B005-0000-1161) 

NCR 5962 Wedge Touch Screen User’s Guide (BD20-1371-A) 

NCR 5963 Wedge Touch Screen User’s Guide (B005-0000-1131)

iii 

Table of Contents 

Chapter 1: System Overview 

Introduction ...........................................................................................1-1 

Video Chipsets.......................................................................................1-3 

S3 (Diamond Multimedia) Video Chipset ..................................1-3 

Chips and Technologies (C&T, Chips, Asiliant, 

Intelligraphics) Video Chipsets ....................................................1-3 

Silicon Motion Incorporated (SMI) Video Chipset ....................1-4 

Intel Video Chipset.........................................................................1-4 

Via Video Chipset...........................................................................1-5 

ATI Video Chipset..........................................................................1-5 

Linux Chipset Issues ......................................................................1-5 

Hardware Requirements......................................................................1-6 

Display Modes ................................................................................1-6 

LCD Controller Video Memory....................................................1-7 

PCI LCD Cards......................................................................................1-8 

5953-K152 PCI LCD Card..............................................................1-8 

5952-K052 PCI LCD Card..............................................................1-9 

Setting the Panel Select Switch (SW1) .....................................1-9 

7456-K350 PCI VGA Card ...........................................................1-10 

Display Adapter Configurations ......................................................1-11 

Supported Platforms...........................................................................1-12 

7401/7454 TX Supported Configurations by Operating 

System ............................................................................................1-12 

7401 Summa Supported Configurations by Operating 

System ............................................................................................1-13 

7448 Supported Configurations by Operating System ...........1-13 

7451 Supported Configurations by Operating System ...........1-13

iv 



7454 Summa POS Supported Configurations by Operating 

System ............................................................................................1-16 

7455 POS Supported Configurations by Operating System...1-17 




Chapter 2: Drivers for DOS, Win3.1, and Win95 

Overview of Functionality...................................................................2-2 

Linear vs. Non-Linear Drivers (for ISA LCD only) ...................2-3 

Installation .............................................................................................2-4 

Driver Files..................................................................................2-4 

Changes to system.ini.....................................................................2-6 

[BOOT] and [386Enh] sections......................................................2-6 

[DISPLAY] section..........................................................................2-7 

Using Nonlinear Drivers ...............................................................2-9 

Using the Driver..................................................................................2-10 

Before Loading Windows............................................................2-10 

Loading S3.com...........................................................................2-10 

DOS ............................................................................................2-10 

Windows 3.1 and Windows95 OSR 1....................................2-11 

After Loading Windows..............................................................2-11 

Running the (S3.com) DOS TSR........................................................2-12 

Software Overview.......................................................................2-12 

DOS Application Programming Interfaces...............................2-13 

INT 10H API.............................................................................2-13 

Firmware Interfaces .................................................................2-16 

Initialization..............................................................................2-16 

Power Control Considerations - APM ..................................2-17

v 

Running the (SMI_CT.COM) DOS TSR ...........................................2-18 

File descriptions............................................................................2-18 

Installation.....................................................................................2-18 

Interfacing with the Multimon TSR...........................................2-19 

Running the (VIA_CT.COM) DOS TSR...........................................2-20 

File descriptions............................................................................2-20 

Installation.....................................................................................2-20 

Interfacing with the Multimon TSR...........................................2-22 

Troubleshooting for DOS, Win3.1, and Win95 ...............................2-23 

Troubleshooting Chart.................................................................2-24 

Chapter 3: Drivers for Windows 95 (OSR2) 


Installation .............................................................................................3-2 

Files...................................................................................................3-4 

Changes to system.ini ..............................................................3-5 

SMI Drivers for Windows 95...............................................................3-5 

Chapter 4: Drivers for Windows 98 

Configurations.......................................................................................4-1 

Installation .............................................................................................4-1 

SMI Drivers for Windows 98...............................................................4-2 

Chapter 5: Drivers for Windows NT 


Windows NT 4.0 Driver Installation Procedure...............................5-5 

Troubleshooting for Windows NT .....................................................5-6 

Troubleshooting Chart...................................................................5-6 

SMI Drivers for Windows NT.............................................................5-6

vi 


Introduction ...........................................................................................6-1 

Configurations.......................................................................................6-1 

Windows 2000 Multi Monitor Concepts............................................6-1 

7452/53-3000 Terminals ................................................................6-3 

7452/53-3500 Terminals ................................................................6-3 

7452/53-4000 Terminals ................................................................6-3 

Software Installation.............................................................................6-5 

7452/53-3000 Terminals ................................................................6-5 

7452/53-3500 Terminals ................................................................6-7 

7452/53-4000 Terminals ..............................................................6-12 

7456/58-1XXX Terminals ............................................................6-15 

Configuring Windows 2000 for Dual Display..........................6-22 

NCR 9-Inch Monochrome CRT..............................................6-23 

Removing the Video Drivers ......................................................6-25 

Chapter 7: Drivers for Windows CE 

Chapter 8: Drivers for Linux 

Installation .............................................................................................8-1 

Linux Commands: ................................................................................8-5 

Suggested Reading: ..............................................................................8-5 

Appendix A: Glossary

vii 

Revision Record 

Issue Date Remarks 

A July 1997 First issue 

B Jan 1998 Updates for Windows 95 and Windows NT 

C Mar 2000 Complete Revision 

D Apr 2001 Updates for Windows 98 and Window 2000 

E May 2002 Added 7456 support 

F June 2002 Added Video Chip descriptions, New Terminals, 

Glossary 

G Dec 2002 Added ATI Video Chipset, Added information on 

the VIA_CT.COM DOS TSR. Added Configuration 

O. Added 7458 support. 

H Apr 2003 Added web link for Drivers for the Drivers for 

Windows 2000 Chapter

viii 

Radio Frequency Interference Statements 

Federal Communications Commission (FCC) 

Information to User 

This equipment has been tested and found to comply with the limits for a Class A 

digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide 

reasonable protection against harmful interference when the equipment is operated in 

a commercial environment. This equipment generates, uses, and can radiate radio 

frequency energy and, if not installed and used in accordance with the instruction 

manual, may cause harmful interference to radio communications. Operation of this 

equipment in a residential area is likely to cause interference in which case the user 

will be required to correct the interference at his own expense. 

NCR is not responsible for any radio or television interference caused by unauthorized 

modification of this equipment or the substitution or attachment of connecting cables 

and equipment other than those specified by NCR. The correction of interference 

caused by such unauthorized modification, substitution or attachment will be the 

responsibility of the user. The user is cautioned that changes or modifications not 

expressly approved by NCR may void the user’s authority to operate the equipment. 

Canadian Department of Communications 

This digital apparatus does not exceed the Class A limits for radio noise emissions 

from digital apparatus set out in the Radio Interference Regulations of the Canadian 

Department of Communications. 

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les 

limites applicables aux appareils numériques de la classe A prescrites dans le 

Règlement sur le brouillage radioélectriques édicté par le ministrère des 

Communications du Canada. 

Voluntary Control Council For Interference (VCCI)

Chapter 1: System Overview 

Introduction 

The Customer Information Display Driver (CID) permits the desktop 

to appear across two display devices connected to the same PC 

compatible system. 

Four dual-display combinations are possible, depending on the 

operating system. 

• DynaKey and standard CRT (shown below) 

• Touch Screen and standard CRT 

• DynaKey and LCD 

• Touch Screen and LCD 

 

Note: Two ISA LCD cards, or an ISA LCD and a PCI LCD card 

configuration are not supported.

1-2 Chapter 1: System Overview 

The complete Windows desktop consists of the combined area of the 

two displays. Both horizontal and vertical arrangements are supported. 

Horizontal Configuration 

Vertical Configuration 

The CID driver does not support DOS applications running in a DOS 

Window in Win 3.1 or Win 95. It only supports applications that are 

written for the Windows environment. 

If your application does not display correctly in a window in the dual 

display environment, refer to your Windows documentation to 

determine how to change Windows parameters. 

For DOS applications, review the DOS Application Programming 

Interfaces section of this guide. 

Depending on the OS and the configuration, the drivers can be found 

on one of the following LPINs: 

17014 

G370-0831-0000 

G370-0828-0000 

D370-1111-0000 

NT 4.0 Customer Information Display (CID) Support 

Customer Information Display Driver for Microsoft 

DOS, Win 3.1, Win95 

NCR 74xx Base System and Third Party Drivers

Chapter 1: System Overview 1-3 

Video Chipsets 

S3 (Diamond Multimedia) Video Chipset 

S3 Trio64 

S3 Trio64V+ 

1. S3 video chipsets do not have any intrinsic dual display 

capabilities. 

1. NCR developed (or had developed) CID video drivers to use this 

video chipset in dual display configurations under MS-DOS, 

Windows 3.x, Windows 95 and Windows NT 4.0. 

2. There are no Multi Monitor video drivers to use this video chipset 

in Multi Monitor configurations under Windows 98, 2000 and XP. 

Chips and Technologies (C&T, Chips, Asiliant, Intelligraphics) 

Video Chipsets 

C&T 65540 

C&T 65550 

C&T 65555 

C&T 69000 

1. The Chips and Technologies video chipsets do not have any 

intrinsic dual display capabilities. 

2. NCR developed CID video drivers to use this video chipset in dual 

display configurations under MS-DOS, Windows 3.x, Windows 95 

and Windows NT 4.0. 

3. NCR developed Multi Monitor video drivers to use this video 

chipset in Multi Monitor configurations under Windows 98, 2000 

and XP.


Silicon Motion Incorporated (SMI) Video Chipset 

Intel Video Chipset 

SMI LynxEM4 

SMI LynxEM4+ 

SMI Lynx3DM8 

SMI Lynx3DM8+ 

1. The Silicon Motion Incorporated video chipsets have intrinsic dual 

display capabilities. These video chipsets have the ability to run in 

different proprietary dual display modes using two displays from a 

single video chip. The two proprietary dual display modes are 

called Dual App Mode and Dual View Mode. Please note that the 

SMI video chipsets will default to Simultaneous Display mode 

when first configured under Windows 95, Windows NT 4.0, 

Windows 2000, and Windows XP. 

2. NCR developed CID video drivers to use this video chipset in dual 

display configurations under MS-DOS. 

3. Silicon Motion developed Multi Monitor video drivers to use this 

video chipset in Multi Monitor configurations under Windows 98. 

Intel 810 

1. The Intel video chipsets do not have any intrinsic dual display 

capabilities. 

2. NCR has not developed CID video drivers to use this video chipset 

in dual display configurations under MS-DOS, Windows 3.x, 

Windows 95 and Windows NT 4.0. 

3. NCR has not developed Multi Monitor video drivers to use this 

video chipset in Multi Monitor configurations under Windows 98, 

ME, 2000 and XP.


Via Video Chipset 

ATI Video Chipset 

Via VT8601B 

1. The Via video chipsets do not have any intrinsic dual display 

capabilities. 


in dual display configurations under Windows 3.x, Windows 95 

and Windows NT 4.0. 

3. Via developed Multi Monitor video drivers to use this video 

chipset in Multi Monitor configurations under Windows 2000 and 

XP. 

ATI Rage XL 

Linux Chipset Issues 

1. The ATI video chipsets do not have any intrinsic dual display 

capabilities. 


in dual display configurations under MS-DOS, Windows 3.x, 

Windows 95 and Windows NT 4.0. 

3. ATI developed Multi Monitor video drivers to use this video 

chipset in Multi Monitor configurations under Windows 2000 and 

XP. 

There are no known limitations on video cards you can configure in 

Xinerama under the Linux OS, nor does it matter if you mix different 

types of video cards. Please note that the SMI video chipset’s intrinsic 

dual display modes will not operate under the Linux OS.


Hardware Requirements 

The dual display drivers require different hardware, depending on the 

platform: 

• The NCR 7452-1000 or 7452-2000 provide an S3 Trio 86C764 PCI 

VGA controller or a 7452-3000 and 7453-2000 provide an S3 Trio 

86C765 PCI VGA controller, connected to a standard VGA or Super 

VGA CRT monitor. 

• The 7452-3500 and 7453-3500 provide a C&T 65550 VGA Controller 

with CRT and LCD connectors on board the motherboard. 

• The 7452-4000 and 7453-4000 provide a Silicon Motion (SMI) 

LynxEM4 or LynxEM+ controller with CRT and LCD connectors on 

the motherboard. 

• The 7456-1000 provides a Via Tech 8601 controller with a CRT 

connector on the motherboard. 

The system may also contain an ISA Bus LCD adapter using the Chips 

& Technologies (C&T) 65535 VGA Controller, or a PCI Bus LCD 

adapter using the C&T 65550 VGA or C&T 69000 SVGA controller to 

drive a LCD panel. Check the tables in the Supported Platforms section 

for valid combinations. 

Display Modes 

The following display modes are supported: 

• 2 displays @ 640x480 each, 256 colors, 60Hz or higher noninterlaced 

• 2 displays @ 800x600 each, 256 colors, 60Hz or higher noninterlaced 

• 2 displays @ 1024x768 each, 256 colors, 60Hz or higher noninterlaced


7452/7453 Restriction: In a dual display environment the 7452-4000 

and 7453-3500 systems support 16-bit color when both displays are 

connected to the motherboard. For dual display applications where 

24-bit color is desired, a video card must be utilized for the secondary 

display. Only dual display environments are effected. Single display 

environments support 24-bit color on the operator display directly 

from the motherboard. 

Note: The 10.4" LCD panel only supports 640x480 resolution. If you 

set the resolution to 800x600 or greater, only part of the screen 

information displays, forcing you to use the mouse to pan the display. 

LCD Controller Video Memory 

Some display modes require that 1MB of DRAM be populated on the 

ISA LCD controller card in order for the LCD to display correctly. 

Older ISA LCD cards may only have 512kB DRAM populated. Some of 

these cards are socketed and may be upgraded by adding a second 

DRAM chip. Non-socketed cards must be replaced with a newer card if 

1MB DRAM is required and if a lower resolution display mode is not 

acceptable. 

DRAM Requirement 

LCD Type 

Driver/Mode Monochrome Color DSTN (Passive) Color TFT (Active) 

Linear 640x480 512kB 512kB 512kB 

Linear 800x600 512kB 1MB 512kB 

Linear 1024x768 1MB 1MB 1MB 

Nonlinear 640x480 512kB 512kB 512kB 

Nonlinear 800x600 512kB 1MB 512kB 

The PCI LCD card comes populated with 1MB DRAM.


PCI LCD Cards 

5953-K152 PCI LCD Card 

The 5953-K152 PCI LCD Card (69000 chip) provides a PCI bus interface 

for the 12.1-inch LCD Displays. 

1. Remove the PCI LCD Card from static shield bag. Verify that the 

W1 jumper switch is set to position 2-3 or that it has no shunt 

installed. 

VGA BIOS 

Keyboard Header Connector 

(for optional internal harness) 

System Speaker 

Connection 

Power Harness Connector 

W1 Jumper Switch 

and Shunt 

LCD Connector 

PS/2 Keyboard Connector 

(Keyboard Adapter Cable) 

16773 

2. Install the PCI LCD Card into the PCI slot. Secure the Mounting 

Bracket to the chassis with the screw from the slot cover. 

3. Connect a female end of the PCI LCD Y-Power Harness to the PCI 

LCD Card. Connect the male end to an unused power connector 

from the system's power supply harness. 

Note: If there are no unused power connectors disconnect one of 

the component's power cable (such as the hard drive) and plug it 

into the PCI LCD Y Power Harness. The Y-Power Harness has the 

extra female connector for this situation.


5952-K052 PCI LCD Card 

The 5952-K052 PCI LCD Card (65550 chip) provides a PCI bus interface 

for the 10.4-inch LCD Displays. 

Panel Select Switch 

(SW1) 

Keyboard Header Connector 

(for optional internal harness) 

Power Harness Connector 

LCD Connector 

VGA BIOS 

PS/2 Keyboard Connector 

(Keyboard Adapter Cable) 

Setting the Panel Select Switch (SW1) 

P1 P2 P3 Function 

OFF OFF OFF Panel 8 (Color DSTN) (Default) 

OFF OFF ON Panel 7 (Mono STN) 

OFF ON OFF Panel 6 (Color TFT) 

OFF ON ON Panel 5 (Unused) 

ON OFF OFF Panel 4 (5-in. Mono) 

ON OFF ON Panel 3 (Unused) 

ON ON OFF Panel 2 (Unused) 

ON ON ON Panel 1 (Unused) 

15376 

Note: The 7452/7453-3500 series motherboards have on-board LCD 

circuitry and a SW1 switch, which has settings identical to those 

described above.


7456-K350 PCI VGA Card 

The 7456-K350 PCI VGA Card (ATI Rage XL chip) provides a PCI bus 

interface for CRTs and LCDs. 

20451


Display Adapter Configurations 

The CID driver supports the following combinations of display 

adapters. 

Configuration Operator Display * Customer Display 

A C&T 65550 PCI VGA LCD S3 Trio64 CRT (Motherboard) 

B C&T 65535 ISA VGA LCD S3 Trio64 CRT (Motherboard) 

C C&T 69000 PCI SVGA LCD S3 Trio64 CRT (Motherboard) 

D C&T 65550 PCI VGA LCD C&T 65550 PCI LCD (Add on card) 

E C&T 69000 PCI SVGA LCD C&T 69000 PCI LCD (Add on card) 

F C&T 65550 PCI VGA LCD C&T 65550 CRT (Motherboard) 

G C&T 65535 ISA VGA LCD C&T 65550 CRT (Motherboard) 

H C&T 69000 PCI SVGA LCD C&T 65550 CRT (Motherboard) 

I C&T 65550 PCI VGA LCD C&T 65550 PCI LCD (Motherboard) 

J SMI LynxEM SVGA LCD SMI LynxEM CRT (Motherboard) 

(Motherboard) 

K C&T 65550 PCI VGA LCD SMI LynxEM CRT (Motherboard) 

L C&T 65900 PCI SVGA LCD SMI LynxEM CRT (Motherboard) 

M C&T 69000 PCI SVGA LCD Via Tech 8601 CRT (Motherboard) 

N C&T 65550 PCI VGA LCD Via Tech 8601 CRT (Motherboard) 

O ATI Rage XL (CRT) Via Tech 8601 LCD or CRT 

(Motherboard) 

* Unless specified, the Operator Display is driven by an add-on card.


Supported Platforms 

The following tables enumerate the supported display adapter 

configurations for each hardware platform and operating system. 

7401/7454 TX Supported Configurations by Operating System 

Platform 

OS 7401/54-1000/2000/2100 

DOS 

Win 3.1 

Win95 OSR 1 

Win95 OSR 2 

Win98 

Win ME 

WinNT 4.0 

Win2000 

Win XP 

Win CE 

Linux 

Not Supported 

OS Not Supported 

Not Supported 

Not Supported 

Not Supported 


Not Supported 

Not Supported 


Not Supported 

OS Not Supported


7401 Summa Supported Configurations by Operating System 

Platform 

OS 7401-2200/3200 7401-2500/3500 

DOS OS Not Supported OS Not Supported 

Win 3.1 OS Not Supported OS Not Supported 

Win95 OSR 1 OS Not Supported OS Not Supported 

Win95 OSR 2 OS Not Supported OS Not Supported 

Win98 J J 

Win ME OS Not Supported OS Not Supported 

WinNT 4.0 J J 

Win2000 J J 

Win XP OS Not Supported OS Not Supported 

Win CE Not Supported Not Supported 

Linux OS Not Supported OS Not Supported 

7448 Supported Configurations by Operating System 

The NCR 7448 does not support a dual display for any Operating 

system. 


The NCR 7451 does not support a dual display for any Operating 

system.



Platform 

OS 7452-1000 7452-2000 7452-3000 7452-3500 7452-4000 

DOS B A,B,C,D,E A,B,C,D,E F,G,H,I K,L 

Win 3.1 B A,B,C,D,E A,B,C,D,E F,G,H,I Not Supported 

Win95 OSR 1 B A,B,C,D,E A,B,C,D,E F,G,H,I Not Supported 

Win95 OSR 2 Not Supported A,B,C,D A,B,C,D F,H,I J 

Win98 Not Supported Not Supported A,C F,H J,K,L 

Win ME* Not Supported Not Supported Not Supported Not Supported Not Supported 

WinNT 4.0 Not Supported A,C,D,E A,C,D,E F,H,I J 


Win XP* Not Supported Not Supported Not Supported Not Supported Not Supported 

Win CE Not Supported Not Supported Not Supported F,H J 

Linux* Not Supported Not Supported Not Supported Not Supported Not Supported 

* The Win ME, Win XP, and Linux Operating Systems are not 

supported on the 7452



Platform 

OS 7453-1000 7453-2000 

(Prior to Rel. 1.6) 

7453-2000 

(Rel. 1.6 or later) 

7453-3500 7453-4000 

DOS Not Supported A,C A,C,D,E F,G,H,I K,L 

Win 3.1 Not Supported A,C A,C,D,E F,G,H,I Not Supported 

Win95 OSR 1 Not Supported A,C A,C,D,E F,G,H,I Not Supported 

Win95 OSR 2 Not Supported A,C A,C,D F,H,I J 


Win ME* Not Supported Not Supported Not Supported Not Supported Not Supported 

WinNT 4.0 Not Supported A,C,D,E A,C,D,E F,H,I J 

Win2000 ** Not Supported Not Supported A,C F,H J,K.L 

Win XP* Not Supported Not Supported Not Supported Not Supported Not Supported 

Win CE Not Supported Not Supported Not Supported F,H J 

Linux* Not Supported Not Supported Not Supported Not Supported Not Supported 

* The Win ME, Win XP, and Linux Operating Systems are not 

supported on the 7453. 

** Contact Product Management for future supportability of 

additional configurations under Windows 2000. 

Note: The 7452/7453 4000 series boards have on board support for 

dual display. The standard SMI video drivers provide dual display 

support for Windows 95 OSR2, Windows 98, and NT only. These 

drivers can be found on the NCR 74XX Client 3rd Party Drivers 

(D370-1111-0000). The drivers described in this document do not apply 

to the 7452/7453 4000 platforms.


7454 Summa POS Supported Configurations by Operating System 

Platform 

OS 7454-3200 

DOS 

Win 3.1 

Win95 OSR 1 

Win95 OSR 2 

Win98 

Win ME 

WinNT 4.0 

Win2000 

Win XP 

Win CE 

Linux 

Not Supported 


Not Supported 

Not Supported 

J 


J 

J 


Not Supported 

OS Not Supported


7455 POS Supported Configurations by Operating System 

Platform 

OS 7455-2000 

DOS 

Win 3.1 

Win95 OSR 1 

Win95 OSR 2 

Win98 

Win ME 

WinNT 4.0 

Win2000 

Win XP 

Win CE 

Linux 

Not Supported 




J 


J 

J 


Not Supported 

OS Not Supported



Platform 

OS 7456-1000 

DOS 

Win 3.1** 

Win95 OSR 1 

Win95 OSR 2 

Win98 

Win ME 

WinNT 4.0 

Win2000 

Win XP 

Win CE 

Linux 

M,N 







M,N,O 

M,N,O 

Not Supported 

Not Supported 


additional configurations under Windows 3.1.



Platform 

OS 7456-1000 

DOS 

Win 3.1** 

Win95 OSR 1 

Win95 OSR 2 

Win98 

Win ME 

WinNT 4.0 

Win2000 

Win XP 

Win CE 

Linux 

M,N 







M,N,O 

M,N,O 

Not Supported 

Not Supported 


additional configurations under Windows 3.1.



Platform 

OS 7460-1000 

DOS 

Win 3.1 

Win95 OSR 1 

Win95 OSR 2 

Win98 

Win ME* 

WinNT 4.0 

Win2000 

Win XP* 

Win CE 

Linux* 

Not Supported 


Not Supported 

Not Supported 

Not Supported 


Not Supported 

Not Supported 


Not Supported 

OS Not Supported

Chapter 2: Drivers for DOS, Win3.1, and Win95 

This section explains how to prepare and use the CID drivers in a DOS, 

Windows 3.1, or Windows 95 (OSR 1) environment. The drivers are 

located on the Customer Information Display Drivers for DOS, Win 3.1, 

Win95 LPIN (G370-0828-0000). 

Caution: The following configurations are NOT supported: 

• PCI LCD on a 7452-1000 that has a 486 motherboard 

• Dual LCD on a 7453-2000 prior to Release 1.6 

• ISA LCD adapter on a 7453 

• CID on the 7453-1000 that has a 586 motherboard 

• CID on a 7445 

• CID on a workstation that is using Advanced Power Management 

(APM) 

• The DOS CID TSR does not support APM.

2-2 Chapter 2: Drivers for DOS, Win3.1, and Win95 

Overview of Functionality 

This section describes how to install the drivers for configurations A-I. 

Please refer to the Supported Platforms section to see which platforms 

this software is certified on. 

By default, when the system starts, the LCD controller card and its 

VGA BIOS are found on the ISA bus or the PCI bus, and the LCD 

becomes the primary display. In order for Windows to display any 

information to the secondary or Customer Display, the S3Trio 

controller on the motherboard (or the second PCI LCD adapter) must 

be enabled and initialized. This is done by running the NCR provided 

utility named s3.com prior to loading Windows. For DOS only 

applications, simply load s3.com. 

The dual display driver (multiwin.drv) is a supervisor that distributes 

commands to the native on-board controller and C&T 65535 drivers for 

ISA or to the C&T 65550 or 69000 drivers for PCI. During Windows 

initialization the native drivers expect to have access to the VGA BIOS 

in order to set up the displays and graphics controllers. S3.com is used 

to direct the VGA BIOS calls to the correct BIOS, so that effectively two 

BIOS copies are active in the system while Windows loads. Use of 

s3.com is explained in more detail later in this document. 

A setting in system.ini identifies which two drivers are to be used 

under the multiwin supervisor. The driver to be used with the ISA 

LCD C&T 65535 can be either a linear or non-linear driver as explained 

below. The PCI LCD C&T 65550 always uses the linear driver 

mm55x8.drv. 

System.ini settings are explained in more detail later in this 

document.

Chapter 2: Drivers for DOS, Win3.1, and Win95 2-3 

Linear vs. Non-Linear Drivers (for ISA LCD only) 

The dual display solution has better performance when used with the 

linear C&T 65535 driver. However, because the C&T video memory 

(frame buffer) occupies the 12-13MB address range on the ISA bus 

when linear drivers are used, there is a limit of 12MB system memory. 

Nonlinear drivers write to the video memory through the A000-AFFF 

range and do not limit system memory beyond the limits of Windows. 

The nonlinear driver fills the video frame buffer in multiple segments 

as opposed to the linear, which can write directly to the frame buffer. 

The segmented access to the video frame buffer increases the 

possibility of display errors relative to the linear drivers. If you intend 

to use the nonlinear driver with your application, be sure to test with 

the nonlinear driver to ensure compatibility.


Installation 

The following sequence of steps must be followed to ensure the CID 

drivers are installed and configured correctly: 

1. Install driver files. 

2. Modify SYSTEM.INI file. 

3. Modify AUTOEXEC.BAT file. 

Driver Files 

Successful installation of the dual display requires the following set of 

files to be installed in the c:\windows\system directory on a system 

with a functional Windows 3.1 or Windows 95 OSR-1 installation. 

File Purpose Configurations 

multiwin.drv Dual display driver (supervisor) A-I 

Linear8.drv (1) C&T Linear driver (ISA LCD) 

w3pm480.drv (1) ISA LCD C&T 65535 640x480 

nonlinear driver 

w3pm600p.drv (1) ISA LCD C&T 65535 800x600 

nonlinear driver 

B,G 

B,G 

B,G 

mm55x8.drv C&T Linear driver (PCI LCD) A,C,D,E,F,G,H,I 

mm55x_8.drv 

A renamed copy of mm55x8.drv 

for dual PCI LCDs purposes. 

D,E,F,H,I 

s3trio.drv S3 Trio64 Windows 3.1 driver A,B,C 

Vdds3764.386 Required by S3 Driver 

A,B,C 

Winmem32.dll (2) 

Required by C&T Linear Drivers All 

Chip31.386 Required by C&T driver D,E,F,G,H,I 

viatri08.drv VIA dumb frame buffer driver 

M,N 

1 For systems with 8Mb or less RAM use linear8.drv otherwise use 

w3pm480.drv or w3pm600.drv.


2 Switching from an ISA LCD to a PCI LCD, under Windows CID, 

may cause your system to hang if this file is not present in the 

\windows\system directory. 

The following files must be installed in the same directory. Any 

directory is acceptable, but the Windows installation directory 

(c:\windows\) is the most commonly used. 

File Purpose Configurations 

s3.com NCR BIOS Loading utility All 

s3.rom 

BIOS for S3 Trio 86C764 PCI VGA controller A,B,C(7452- 

found on the 7452-1000 and 7452-2000 1000/2000) 

765.rom BIOS for S3 Trio 86C765 PCI VGA controller A,B,C(7452- 

found on the 7452-3000 and 7453-2000 3000,7453-2000) 

RLP.ROM Video BIOS for 65550 Chips controller 

loaded at E0000. 

RLPC.ROM Video BIOS for 65550 Chips controller 

loaded at C0000. 

69.ROM 

Video BIOS for 69000 Chips controller 

loaded at E0000. 

F,G,H,I when 

S3.COM option 

is /RLP 

F,G,H,I when 

S3.COM option 

is /RLP /E000 

E 

To avoid incompatibilities between certain driver versions, be sure to 

use the versions of these files shipped the Customer Information Display 

Drivers for DOS, Win 3.1, Win95 LPIN (G370-0828-0000). 

To facilitate installation, disk 1 includes a file called install.bat. 

This file will copy all of the above files to the c:\windows and 

c:\windows\system directories. 

Disk 2 contains two installation batch files. 

• instvia.bat is used to install the 7456/7458 specific files needed 

for the VIA chipset. 

• instsmi.bat is used to install the 7452-4XXX specific files needed 

for the VIA chipset


Caution: The install.bat file must be run from a DOS command 

prompt while Windows is SHUTDOWN. If the file is executed from a 

DOS command prompt while Windows is running, not all of the files 

will be copied and the CID installation will be incomplete. 

Changes to system.ini 

Modifications must be made to the system.ini file to cause Windows 

to use the CID driver and to select preferences for these items: 

• Display resolution: 640x480, 800x600, or 1024x768 per screen. Both 

displays are required to be in the same resolution. 

• Display configuration: Horizontal or Vertical 

• C&T Driver: linear8.drv, w3pm480.drv, or 

w3pm600p.drv (ISA LCD) 

• C&T Driver: mm55x8.drv (PCI LCD) 

• VIA Driver: viatri08.drv 

Note: Examples of all the changes to system.ini are included in the 

readme.txt file located on the Disk 1 of the CID diskettes (LPIN G370- 

0828-0000) so that you can cut and paste examples as needed. 

The system.ini modifications shown below tell Windows to use the 

CID: 

[BOOT] and [386Enh] sections 

Configurations A, B, C 

In the [boot] section: Replace your current display.drv= line with: 

display.drv=multiwin.drv 

In the [386Enh] section: Replace your current display= line with: 

display=vdds3764.386 

Configurations D, E, F, G, H, I, J 


display.drv=multiwin.drv



display=chip31.386 

Configurations M, N 


display.drv=multiwin.drv 

[DISPLAY] section 


display=*vddvga.386 

All Configurations 

Change or add the [DISPLAY] section as follows: 

[DISPLAY] 

dpi= (see note 1 below) 

color-format=8 

screen-size= (see note 2 below) 

fastmmio=off 

textrmw=0 

scache=off 

ellipse-support=off 

polygon-support=off 

dac-type=nbt 

HARDWARE-CURSOR=0 

MONITOR-TYPE=NI 

Note 1: dpi=96 if screen-size = 640x480 or 800x600. dpi= 120 if screensize 

= 1024x768. 

Note 2: screen-size=640x480 or 800x600 or 1024x768. 

Add the following section. (See Table below) 

[MultiScreen] 

NumScreens=2 

DispCfg= (see note 1 below for data) 

DispBPP=8 

DevLCD=1 

DispDrv01= 

DispDrv02=


DispResX= 

DispResY= 

ScrResX= 

ScrResY= 

Note 1: DispCfg=1 for Vertical or DispCfg=2 for Horizontal 

configuration. 

The table below shows how to set the DispDrv01 and DispDrv02 

parameters of the [MultiScreen] section: 

Configuration DispDrv01 DispDrv02 

A,C mm55x8.drv s3trio.drv 

B w3pm480.drv (1) s3trio.drv 

D,E,F,H,I mm55x8.drv mm55x_8.drv 

G w3pm480.drv (1) mm55x8.drv 

L, M mm55x8.drv viatru08.drv 

Note: For systems with 8Mb or less RAM use linear8.drv,otherwise 

use w3pm480.drv ( 640 x 480 ) or w3pm600.drv (800 x 600). 

The table below shows how to set the last four parameters of the 

[MultiScreen] section: 

Display Size 

DispResX DispResY ScrResX ScrResY 

640 x 480 Horizontal 1280 480 640 480 

640 x 480 Vertical 640 960 640 480 

800 x 600 Horizontal 1600 600 800 600 

800 x 600 Vertical 800 1200 800 600 

1024 x 768 Horizontal 2048 768 1024 768 

1024 x 768 Vertical 1024 1536 1024 768


Using Nonlinear Drivers 

If using the nonlinear drivers you must replace the system.ini line 

DispDrv01=linear8.drv in the [MultiScreen] section as follows: 

DispDrv01=w3pm480.drv (640x480 modes) 

or 

DispDrv01=w3pm600p.drv (800x600 modes) 

If you are using the PCI LCD adapter you must replace the system.ini 

line: DispDrv01=linear8.drv in the [MultiScreen] section with 

DispDrv01=mm55x8.drv.


Using the Driver 

Before Loading Windows 

Loading S3.com 

To use the driver, modify system.ini as explained in the previous 

section, then follow the instructions in this section. 

1. Disable video shadowing in the system setup. 

2. If you are using an ISA LCD adapter, ensure the LCD card is 

strapped to be the default video (address=1A0h). 

3. If you are using a PCI LCD adapter, ensure that the correct panel is 

selected using the Panel Select switch (SW1) on the PCI LCD 

adapter. Refer to the PCI LCD Card section at the end of this 

chapter. 

4. Load s3.com by following the steps in the next section. 

DOS 

For DOS, do the following before starting the DOS application: 

• Change to the directory into which you copied s3.com, 

s3.rom, and 765.rom. 

• Run s3.com for an ISA LCD adapter or 

• Run s3.com /DOS for a PCI LCD adapter. This loads the S3 video 

BIOS in 32K of space starting at E0000.


Windows 3.1 and Windows95 OSR 1 

• Prior to executing s3.com, change to the directory into which 

s3.com and Video BIOS files are copied 

• Execute s3.com with the following format based on configuration 

type: 

Configuration Command Line Description 

A,B,C s3.com [/E000] Load S3’s video BIOS at C0000h. 

Include the /E000 option if you can 

spare 32K at E0000h. 

D,E s3.com Load C&T video BIOS at C0000h. 

F,G,H,I 

M,N 

s3.com /RLP 

[/E000] 

via_ct /w /c 

via_ct /w /d 

Load C&T 65550 video BIOS at C0000h. 

Include the /E000 option if you can 

spare 32K at E0000h. 

Load the VIA video BIOS at C0000h. 

Load the VIA video BIOS at D0000h. 

After Loading Windows 

After loading Windows, the Windows desktop displays across both 

screens. Objects may be freely moved between the two screens. See the 

Troubleshooting section to resolve any problems that might occur.


Running the (S3.com) DOS TSR 

Software Overview 

The DOS CID software is an installable DOS 6.x TSR that provides 

applications with a software interface to a set of hardware display 

adapters: one is known as the Operator Display and the other as the 

Customer Display. The Operator Display is define as the display 

chosen by the PC-BIOS as its output display device (i.e. The active 

display to which text is being displayed). This TSR occupies 

approximately 2K bytes of RAM once installed. 

This section describes installing the drivers for configurations A-I. 



The DOS CID TSR provides support for an application to control 

display switching. After installing the DOS CID TSR, the application 

calls the Video BIOS Interrupt - INT 10H to communicate with the 

DOS CID TSR. 

The DOS CID TSR is installed in the following manner: 

[LOADHIGH ][d:][path]S3.COM [/RLP][/E000] 

[d:][path] Indicates the drive and directory path containing 

the RDISPLAY.DOS file. 

/RLP Specify for 3500 motherboard. Load C&T 65550 video 

BIOS at C0000h. 

/E000 Load video BIOS at E0000h. Use this option if you can 

spare 32K at E0000h.


DOS Application Programming Interfaces 

The DOS CID TSR provides an application programming interface 

under DOS by extending the INT 10h Video BIOS API. These API's are 

supported for all types of CID configurations supported. 

INT 10H API 

The following table indicates how the DOS CID TSR handles the 

various INT 10H API commands. 

Description AH & BL Registers AL Register 

Switch to Customer Display AH=12H; BL=35H AL=10H 

Switch to Operator Display AH=12H; BL=35H AL=11H 

Reserved AH=12H; BL=35H AL=12H 

Reserved AH=12H; BL=35H AL=13H 

Return Display Number AH=12H; BL=35H AL=14H


Switch to Customer Display 

DESCRIPTION 

This function switches all outputs to the Secondary (or Customer) 

Display. If the Secondary Display was the current output device, then 

nothing is done. 

PARAMETERS 

AH = 12H; BL = 35H; AL = 10H 

RETURN VALUE 

AL = 12H 

Successful 

Example 

main() 

{ 

... 

_ASM { 

MOV AH,12H 

MOV BL,35H 

MOV AL,10H 

INT 10H ;Switch to Customer Display 

CMP AL,12H ;Successful? 

JE LABEL ;Yes! 

;Error code 

LABEL: 

... 

}


Switch to Operator Display 

DESCRIPTION 

This function switches all outputs to the Primary (or Operator) 

Display. If the Primary Display was the current output device, then 

nothing is done. 

PARAMETERS 

AH = 12H; BL = 35H; AL = 11H 

RETURN VALUE 

AL = 12H 

Successful 

Example 

main() 

{ 

... 

_ASM { 

MOV AH,12H 

MOV BL,35H 

MOV AL,11H 

INT 10H ;Switch to Operator Display 

CMP AL,12H ;Successful? 


;Error code 

LABEL: 

... 

}


Return Display Number 

DESCRIPTION 

This function returns the Display Number of the current output device. 

You can also use this function to determine if the DOS CID TSR is 

installed based on the return value in AL. 

PARAMETERS 

AH = 12H; BL = 35H; AL = 14H 

RETURN VALUE 

AL = 12H Successful 

BL = 00H Current output device is 

Customer Display 

BL = 01H Current output device is 

Operator Display 

Example 

main() 

{ 

... 

_ASM { 

MOV AH,12H 

MOV BL,35H 

MOV AL,14H 

INT 10H ;Is the DOS CID TSR Installed? 

CMP AL,12H ;Installed? 


;Error code 

LABEL: 

... 

} 

Firmware Interfaces 

All functions, other than those stated in the table in section 1.2.1, will 

be pass to the current display’s original video BIOS. 

Initialization 

This TSR occupies approximately 2K bytes of RAM once installed.


Power Control Considerations - APM 

The DOS CID TSR does not support APM.


Running the (SMI_CT.COM) DOS TSR 

File descriptions 








This section describes installing the drivers for configurations K-L. 



SMI_CT.COM - the DOS Multimon TSR program. 

LYNXEM.ROM - the ROM image file for the SMI LynxEM chip. 

RLPC.ROM 

69.ROM 

- the ROM image file for the C&T65550 board. 


TESTMULT.EXE - the DOS demonstration program 

Installation 

1. To install the DOS Multimon TSR program, copy all the files listed 

above to a subdirectory on your hard disk (ex: C:\NCR). 

Note: An install program (INSTSMI.BAT) is provided on LPIN 

diskette 2 that copies these files to a folder called SRC_VIA.


2. Change the current directory to the new directory (ex: CD\NCR) 

3. Run the SMI_CT.COM program to load and initialize the 

multimonitor control program. 

The following can be placed in your system's AUTOEXEC.BAT file to 

have the program run automatically when your system starts up: 

CD\NCR 

SMI_CT 

CD\ 

The following command-line switches are recognized: 

/? - Display help for how to use the TSR. 

/N (or /n) - Disable BIOS swapping. This is ignored if the two BIOS 

Interfacing with the Multimon TSR 

images are able to reside in memory at the same time. 

This flag can be queried and set by applications as 

described in DUALDOS.H. 

It is possible to send commands to the TSR to perform and retrieve 

various information such as switching from one display to the other. 

The method for doing this is through the DOS Software Interrupt 10h. 

The source code for the demonstration program (TESTMULT.EXE) is 

provided. The header file called DUALDOS.H also included has the 

information necessary to send these commands to the TSR.


Running the (VIA_CT.COM) DOS TSR 

File descriptions 








This section describes installing the drivers for configurations M-N. 



VIA_CT.COM - the DOS Multimon TSR program. 

VIAVGA.ROM - the ROM image file for VIA VGA chip. 

RLPC.ROM 

69.ROM 



TESTMULT.EXE - the DOS demonstration program 

Installation 

1. To install the DOS Multimon TSR program, copy all the files listed 

above to a subdirectory on your hard disk (ex: C:\NCR). 

Note: An install program (INSTVIA.BAT) is provided on LPIN 

diskette 2 that copies these files to a folder called SRC_VIA.


2. Change the current directory to the new directory (ex: CD\NCR) 

3. Run the VIA_CT.COM program to load and initialize the 

multimonitor control program. 

The following can be placed in your system's AUTOEXEC.BAT file to 

have the program run automatically when your system starts up: 

CD\NCR 

VIA_CT 

CD\ 

The following command-line switches are recognized: 

/? - Display help for how to use the TSR. 

/N (or /n) - Disable BIOS swapping. This is ignored if the two 

BIOS images are able to reside in memory at the same 

time. This flag can be queried and set by applications 

as described in DUALDOS.H. 

/C000 (or /C) - Forces the BIOS’s to be loaded at C000:000 

/D000 (or /D) - Forces the BIOS’s to be loaded at D000:000 

/W Allows the TSR to run in WIN 3.1 environment 

Note: By default the VIA_CT.COM TSR tests the D000:000 address to 

check for the presence of any other code. If nothing is found in the first 

4 bytes, the TSR will attempt to use the D000 segment. In cases with 

EMM386, there may be code at D000:0000, but with 0’s at the start. 

This can cause the TSR to not function properly. The /C000 option 

should be used in these cases to force the TSR to use the C000:0000 

address space.


Interfacing with the Multimon TSR 

It is possible to send commands to the TSR to perform and retrieve 

various information such as switching from one display to the other. 

The method for doing this is through the DOS Software Interrupt 10h. 

The source code for the demonstration program (TESTMULT.EXE) is 

provided. The header file called DUALDOS.H also included has the 

information necessary to send these commands to the TSR.


Troubleshooting for DOS, Win3.1, and Win95 

If problems occur when using the CID, check for the following 

conditions: 

• All files required in the C:\windows\system directory are 

present. 

• S3.com has been run successfully. (A banner, then a flashing cursor 

appears in the top-left corner of the secondary display) 

• All necessary changes have been made to system.ini. Check for 

errors in driver names in system.ini. 

• There is sufficient video memory on the LCD controller for the 

selected mode. 

• The CRT supports the selected resolution. 

Caution: Damage to the CRT can occur if it does not support the 

resolution or refresh rates being used.


Troubleshooting Chart 

Problem Probable Cause Solution 

Windows loads correctly in the dual 

display environment, but errors 

occur when you try moving or 

scrolling between screens. 

LCD screen is garbled and has 

horizontal lines through the image. 

Slow performance in the dual 

display environment. 

I switched from an ISA LCD card to 

a PCI LCD card and modified 

DispDrv01= line to mm55x8.drv, 

but the workstation hangs when I 

start Windows. 

While running Windows, I started a 

DOS session (full or windowed). 

The screen displayed garbage and 

the workstation hung. 

Errors in 

[MultiScreen] 

section of 

system.ini. 

Errors in [Display] 

or [MultiScreen] 

section of 

system.ini.. 

If you are using 

1024x768 mode, the 

required parameter 

for this mode may 

be missing 

An application that 

is rapidly updating 

information, 

especially graphics, 

is split between the 

two displays. 

The file 

winmem32.dll may 

not exist in the 

\windows\system 

directory. 

CID DOS support 

under Windows is 

restricted. 

Check the [MultiScreen] 

section of system.ini for 

errors in the X and Y 

desktop dimensions. 

Check for the correct 

screen-size set in the 

[Display] section of 

system.ini, and doublecheck 

your [MultiScreen] 

section settings. 

Check to be sure that 

Fix1024 = 1 in the 

[MultiScreen] section of 

system.ini. (For all other 

modes, Fix1024 = 0) 

Resize the application 

window so the application 

displays on only one of 

the screens. 

Check for the file 

winmem32.dll in the 

\windows\system 

directory. If it is not there, 

copy it from the LPIN 

G370-0828-0000 diskette. 

Do not start a DOS session 

under Windows.

Chapter 3: Drivers for Windows 95 (OSR2) 

This section explains how to prepare and use the CID driver in a 

Windows 95 (OSR 2) environment. These files can be found on the 

Customer Information Display Drivers for DOS, Win 3.1, Win95 LPIN 

(G370-0828-0000) 

Restricitons: The following configurations are NOT supported: 

• PCI LCD on a 7452-1000 that has a 486 motherboard 

• Dual LCD on a 7453-2000 prior to Release 1.6 

• ISA LCD adapter on a 7453 

• CID on the 7453-1000 that has a 586 motherboard 

• CID on a 7454 


(APM) 


See the Overview of Functionality in the section called Driver for DOS, 

Window 3.x and Windows 95 (OSR1). 

For configurations A, B and C, please follow the installation procedure 

as specified in the section of this book called Driver for DOS, Windows 

3.x and Windows 95 (OSR1). For configurations D, F, H and I, the 

installation procedure in this section applies. 

The remaining discussion of this chapter only applies to configurations 

D, F, H and I. Please refer to the Supported Platforms section to see 

which platforms this software is certified on.

3-2 Chapter 3: Drivers for Windows 95 (OSR2) 

Installation 

The following sequence of steps must be followed to insure the CID 

drivers are installed and configured correctly: 

1. Open up the Control Panel and double-click the Display icon. 

2. Click the Settings tab on the Display Properties Dialog. 

3. Click the Advanced Properties button. 

4. Click the Change… button. 

5. Click the Have Disk… button. 

6. Insert disk 2 of the CID LPIN. 

7. Click Browse… to bring up the "Open" dialog box. 

8. Double-click the Win95O~1 directory. 

9. If you are installing configuration D, F or I, continue with step 10. 

If you are installing configuration H, continue with step 15. 

10. Select the 65550 directory. MULTI655.INF should appear in the 

Filename box. 

11. Click OK to close the Open dialog box. 

12. Click OK. 

13. The Select Device dialog appears with the following selections: 

"745X-3500 Mono LCD and LCD NCR MultiMonitor for 

dual Chips 65550 PCI" 

"745X-3500 Mono LCD and CRT NCR MultiMonitor for 


"745X-3500 Color LCD and LCD NCR MultiMonitor for 


"745X-3500 Color LCD and CRT NCR MultiMonitor for 


"745X-3000 Mono LCD and LCD NCR MultiMonitor for 


"745X-3000 Color LCD and LCD NCR MultiMonitor for 

dual Chips 65550 PCI"

Chapter 3: Drivers for Windows 95 (OSR2) 3-3 

14. Select the appropriate option and click OK. Continue with step 20. 

15. Select the 69000 directory. MULTI690.INF should appear in the 

Filename box. 

16. Click OK to close the Open dialog box. 

17. Click OK. 

18. The Select Device dialog appears with the following selection: 

NCR MultiMonitor For Chips & Technologies 

69000/65550 PCI" 

19. Select the option and click OK. 

20. The Copying Files dialog appears as drivers are copied. 

21. After the files have been copied click Close. 

22. A dialog box may appear stating 

The display you chose is not providing windows with 

information it needs to configure your video hardware. 

Windows may be unable to configure your hardware for this 

reason. 

This message can be ignored. Click OK. 

23. Click No when asked to restart windows. 

24. Shutdown windows and power-off the machine. 

25. Install 65550 PCI card(s) (1 on a 3500 and 2 on a 2000/3000) and 

power-on the machine. 

26. When Windows restarts, the New Hardware Found dialog will be 

displayed and the system will prompt you to restart to finish 

setting up the new hardware. After restarting, the system will be in 

the dual display configuration that was selected during the 

installation procedure.

3-4 Chapter 3: Drivers for Windows 95 (OSR2) 

Files 

For configurations D, F, H and I, the following files will be installed to 

the \windows\system directory: 

File 

Purpose 

multiwin.drv Dual display driver (supervisor) 

chipsvdd.vxd C&T VDD driver 

chipmm.drv 

chip_mm.drv 

s3.com 

rlp.rom 

rlpc.rom 

C&T dumb frame buffer 

A copy of chip_mm.drv for second device. 

NCR BIOS Loading utility 

Video BIOS for 65550 Chips controller loaded at 

E0000. 

Video BIOS for 65550 Chips controller loaded at 

C0000. 

To avoid incompatibilities between certain driver versions, be sure to 

use the versions of these files shipped on diskette 2 of LPIN G370-0828- 

0000.

Chapter 3: Drivers for Windows 95 (OSR2) 3-5 

Changes to system.ini 

Note: The installation will add the following two sections to the 

system.ini file: 

[MultiScreen] 

NumScreens=2 

DispCfg=2 

DevLCD=1 

DispDrv01=chipmm.drv 

DispDrv02=chip_mm.drv 

The following table specifies parameter and associated values for the 

different configurations: 

Parameter in [MultiScreen] section of system.ini 

DevLCD 

Value 

= 0 for CRT on 3500 mainboard 

= 1 for LCD on 3500 mainboard 

SMI Drivers for Windows 95 

Silicon Motion, Inc. (SMI) video drivers and applications support 

multiple display configurations that permit display switching, special 

modes (stretch and rotation), and Dual display support (Dual View 

and DualApp). 

If you are using the SMI drivers, the installation information for 

Windows 95 is in the ReadMe.txt file on the NCR 74xx Base System 

and Client Third Party Drivers LPIN (D370-1111-0100). This file 

should autorun when the CD is inserted into the CD-ROM drive. 

To use the extended desktop, you need to setup the DualApp feature. 

The “Lynx Family Control Panel Spec 1.2.pdf” contains the information 

for setting up this feature. It is located also on the NCR 74xx Base 

System and Client Third Party Drivers LPIN (D370-1111-0100). It is in 

the \video\SMI\Lynx3d_EM directory.

3-6 Chapter 3: Drivers for Windows 95 (OSR2)


This section explains how to setup a dual display configuration on 

Windows 98. No CID drivers are needed. The Windows 98 Operating 

System provides native support for dual display. The C&T video 

drivers are located on the NCR 74xx Base System can Client 3 rd Party 

Drivers LPIN (G370-1111-0100). 

Configurations 

Installation 

See the supported configurations in the Display Adapter Configurations 

section in the Hardware Overview chapter. 

In general, to setup a dual display configuration, each display driver 

should be installed separately, starting with the motherboard display. 

The following sequence of steps will first install drivers for the 

motherboard display and then install the drivers for a C&T 65550 PCI 

display adapter on a 7452/7453-3500 terminal: 

1. Remove any PCI display adapter cards from the terminal and 

connect the CRT display to the motherboard CRT video connector. 

2. Start Windows98 and install new video drivers from NCR 74xx Base 

System can Client 3 rd Party Drivers LPIN (G370-1111-0100). On this 

media is a file named W98600.exe. Run this file to install the 

drivers for the motherboard display adapter.

4-2 Chapter 4: Drivers for Windows 98 

3. After the drivers have been installed, verify this by going to the 

Display=>Properties=>Settings=>Advanced dialog and see if there is 

a tab labeled Chips. If so then continue to step 4. If not, try step 2 

again. 

4. Shutdown the system and install either the C&T 65550 VGA PCI or 

69000 SVGA PCI display adapter card. Connect the Dynakey to it. 

Start Windows 98. 

5. At this point, Windows 98 may start up normally or it may lock up. 

If it fails to boot, boot to Safe Mode. After booting normally or into 

Safe Mode, continue with step 6. 

6. Repeat step 2. This will install the drivers for the PCI display 

adapter. Click YES if prompted to reboot. 

7. Once Windows has successfully installed the new hardware 

drivers, the dual display should work. Go to 

Display=>Properties=>Settings to configure the resolution and 

horizontal/vertical orientation. 

SMI Drivers for Windows 98 




and DualApp). 


Windows 98 is in the ReadMe.txt file on the NCR 74xx Base System 



Since theWindows 98 Operating System supports dual displays, the 

Dual App and Dual View options are removed from the SMI Control 

panel.

Chapter 5: Drivers for Windows NT 

This section shows how to prepare and use the CID driver in a 

Windows NT 4.0 environment. These drivers are located on LPIN 

G370-0831-0100, NT 4.0 Customer Information Display Support. 

Restrictions: The following configurations are NOT supported: 

• ISA LCD adapters 

• Dual LCD on a 7453 

• CID on a 7452-1000 

• CID on a 7453-1000 that has a 586 motherboard 

• CID on a 7445 


(APM) 


This section describes how to install driver for configurations A, C, D, 

E, F, H, and I. Please refer to the Supported Platforms section to see 

which platforms this software is certified on. 

When two displays are used, the resulting resolution becomes the sum 

of the two displays resolutions. These resolutions should be at least 

verified under the NT display properties settings tab. 

For example, two horizontal displays at 640 x 480 each would be 1280 x 

480. The table that follows shows the possible combinations for a 

CRT/LCD combination. 

Resolution Color Depth Refresh Frequency 

1280x480 (Horizontal) 256 Colors Hardware default refresh 

640x960 (Vertical) 256 Colors 60 Hertz

5-2 Chapter 5: Drivers for Windows NT 


1280x480 (Horizontal) 256 Colors 60 Hertz 

640x960 (Vertical) 256 Colors 75 Hertz 


640x960 (Vertical) 64K colors Hardware default refresh 

1280x480 (Horizontal) 64K colors 60 Hertz 

640x960 (Vertical) 64K colors 60 Hertz 



800x1200 (Vertical) 256 Colors Hardware default refresh 





1600x600 (Horizontal) 64K colors Hardware default refresh 





2048x768 (Horizontal) 256 Colors Hardware default refresh 




2048x768 (Horizontal) 256 Colors 75 Hertz

Chapter 5: Drivers for Windows NT 5-3 

For information on video memory requirements, see “LCD Controller 

Video Memory” in the “Troubleshooting” section. 

Note: The LCD panel can only support 640x480 resolution. At higher 

resolutions, from 800x600 on up, only part of the screen information 

displays. You have to use the mouse to pan the display. 

The table that follows shows the possible combinations for a 

LCD/LCD combination. 








640x960 (Vertical) 64K Colors 60 Hertz 

1280x480 (Horizontal) 64K Colors 60 Hertz 





640x960 (Vertical) 16,777,216 Colors 60 Hertz 

1280x480 (Horizontal) 16,777,216 Colors 60 Hertz 



















1024x1536 (Vertical) 256 Colors 43 Hertz, Interlaced 

2048x768 (Horizontal) 256 Colors 43 Hertz, Interlaced 







Chapter 5: Drivers for Windows NT 5-5 

Windows NT 4.0 Driver Installation Procedure 

1. Install this driver as you normally would for a display driver. First 

click the Start button, go to Settings and click on Control Panel. 

Choose the Display icon and click on the icon. In the Display 

Properties window, click on the Settings tab. Then click on Change 

Display Type. In the Change Display Type window, click on the 

Change button under Adapter Type. This will bring up the 

Change Display window. 

2. In the Change Display window, click on the Have Disk button. 

Enter source directory where the Windows NT driver files are 

located. (You will probably want to insert the LPIN G370-0831-0000 

diskette into the A: drive and choose A: as your location.) Press 

and the names of the NCR Dual Display Video drivers 

appear in the Models list box. Double click on a driver. Once the 

installation is complete, the system must be shut down and 

restarted. 

3. Upon restart, select the desired display settings from the Display 

property dialog box.


Troubleshooting for Windows NT 

Troubleshooting Chart 

Caution: Damage to the CRT can occur if it does not support the 

resolution or refresh rates being used. 

Problem Probable Cause Solution 

I installed the NT 

4.0 CID driver on 

my system and 

then removed the 

PCI LCD adapter 

and my system 

hung when I rebooted. 

The CID driver is 

still using the CRT 

as the secondary 

display. 

1. To prevent this from happening install 

the S3 display driver before powering 

down and removing the PCI LCD 

adapter. 

2. To correct this condition, boot from a 

DOS disk. Change to the NT 4.0 drive. Go 

to the \windows\system32\ directory 

and delete NCRmulti.dll, S3.dll, and 

Chips.dll. Go to the 

\windows\system32\ drivers\ directory 

and delete S3multi.sys and Chips.sys. 

SMI Drivers for Windows NT 




and DualApp). 


Windows NT is in the ReadMe.txt file on the NCR 74xx Base System 



To use the extended desktop, you need to setup the DualApp feature. 

The “Lynx Family Control Panel Spec 1.2.pdf” contains the information 

for setting up this feature. It is located also on the NCR 74xx Base 

System and Client Third Party Drivers LPIN (D370-1111-0100). It is in 

the \video\SMI\Lynx3d_EM directory.


Introduction 

This section explains how to setup a dual display configuration in 

Windows 2000. Customer Information Display (CID) drivers are not 

necessary under Windows 2000. The Windows 2000 operating system 

provides native support, called Multi Monitor, for dual display 

configurations. The Chips and Technologies (C&T) video drivers are 

located on the NCR 74xx Base System and Client Third Party Drivers 

LPIN (G370-1111-0100). 

Configurations 

See the supported configurations in the Display Adapter Configurations 

section in the Hardware Overview chapter. 

Windows 2000 Multi Monitor Concepts 

Windows 2000’s native Multi Monitor support requires one of the 

video drivers to be Multi-Monitor aware. Furthermore, the 

Multi-Monitor aware video driver must be utilized on the hardware 

secondary video adapter only.


There are two C&T video drivers on the NCR 74xx Base System and 

Client Third Party Drivers LPIN (G370-1111-0100) that are utilized: 

• One for the Hardware/BIOS primary video adapter (called the 

Hardware Primary) 

• One for the Hardware/BIOS secondary video adapter (called the 

Hardware Secondary). 

To determine which adapter is the Hardware Primary or Hardware 

Secondary, you must understand where the video adapters are located 

and how the BIOS is setup. 

Note: On a 7452/52-3000 terminal, BIOS 5.1.N is required to support 

Windows 2000 Multi Monitor functionality.) 

Note: After you configure your computer with multiple monitors, 

your new primary display may be blank. The desktop icons and 

taskbar may appear on the secondary monitor instead of the new 

primary monitor. 

To work around this problem, disable and re-enable the secondary 

monitor: 

1. Right-click a blank portion of your desktop, and then click 

Properties. 

2. On the Settings tab, two monitor icons are displayed. Click the 

secondary monitor, click to clear the Extend my Windows desktop 

onto this monitor check box, and then click Apply. 

3. When you see the correct desktop settings displayed on the new 

primary monitor, click the secondary monitor, click to select the 

Extend my Windows desktop onto this monitor check box, and 

then click Apply. 

For more information please refer to MS Knowledge Base article 

(Q295650): http://support.microsoft.com/support/kb/articles/Q295/6/50.ASP

Chapter 6: Drivers for Windows 2000 6-3 

7452/53-3000 Terminals 

7452/53-3500 Terminals 

7452/53-4000 Terminals 

Prepare the terminal: 

1. Update the BIOS to 5.1.N or later. 

2. Add a PCI video card (C&T 65550 or C&T 69000 chipset). 

3. Enter Setup and set the Video Adapter (S3 chipset) on the 

motherboard as the Hardware Primary. This is necessary since the 

S3 video driver is not Multi Monitor-aware. The secondary C&T 

video driver is Multi Monitor-aware. 

Note: This is the only configuration that supports Windows 2000 Multi 

Monitor functionality on the 3000 terminal (S3 motherboard Video 

Adapter as Hardware Primary and the C&T add-in PCI card as 

Hardware Secondary). 

On the 7452/53-3500 terminal, either the C&T 65550 motherboard 

video adapter or the C&T add-in PCI card can be configured as 

Hardware Primary or Hardware Secondary and support Windows 

2000 Multi Monitor functionality. However, it is necessary to load the 

Multi Monitor-aware version of the video driver on the video adapter 

that is configured as the Hardware Secondary. 

On the 7452/53-4000 terminal, the video adapter on the motherboard is 

an SMI LynxEM chipset. Either the SMI motherboard video adapter or 

the add-in PCI video card (C&T 65550 or C&T 69000) can be configured 

as the Hardware Primary. 

Currently, only the C&T drivers are Multi Monitor-aware. Therefore, it 

is necessary to load the Multi Monitor-aware version C&T video driver 

on the C&T Video Adapter if it is configured as the Hardware 

Secondary.


The SMI LynxEM video adapter also supports another form of dual 

display using the VGA CRT and LCD interfaces on the motherboard. 

After attaching CRT and LCD monitors to the motherboard (no PCI 

add-in video adapter necessary), you must use the LynxEM video 

adapter control settings to configure the dual displays. 

To access the LynxEM control settings, perform the following: 

1. Open up the Display Properties dialog box. 

2. Select the Settings tab. 

3. Select the Advanced button. 

4. Select the LynxEM tab. The default setting for the LynxEM video 

driver is a Simultaneous mode, which means that the same 

information is displayed on both monitors. 

You can also choose Dual view mode if you prefer, which means 

that a small portion of the primary display can be selected for 

viewing on the secondary display (fit to the entire screen 

resolution). Also, you can choose Dual app mode, which means 

that the desktop is actually extended across both screens (the 

800 x 600 is then 1600 x 600).


Software Installation 

7452/53-3000 Terminals 

Configurations A, B, C 

Hardware Primary 

Hardware Secondary 

S3 chipset on the motherboard (always) 

C&T chipset (65550 or 69000) on the PCI 

add-in video card (always) 

1. Download the Multi Monitor software drivers from the NCR 

website. 

http://www.ncr.com 

a. At this site, select Support. 

b. Under Related Items, Services; select Drivers and Patches. 

c. Select Retail Support Files. 

d. Select Retail Solution Specific Third Party Products. 

e. Download Video.exe. Extract the files onto a CD-ROM for 

later use. 

2. Boot the 7452/53 terminal. As the terminal is booting, press the F2 

key to enter BIOS setup. 

3. On the Main tab, use the down arrow key to select the 

Video Onboard BIOS option and set it to [ON]. 

4. Exit and save BIOS changes. 

5. Reboot the terminal. 

6. Open the Display Properties dialog box. 


Note: Do not change the S3 driver that Windows 2000 installed 

(S3 Trio32/64) for the monitor labeled 1.


8. Select the monitor labeled 2 and then select Advanced. 

9. Select the Adapter tab and then select Properties. 

10. Select the Driver tab and then select Update Driver… . 

11. Select Next >. 

12. Choose the Display a list of the known drivers… option and then 

select Next >. 

5. Select Have Disk… . 

6. Insert the CD containing the video drivers. 

7. Select Browse to find the C&T video driver directory 

(C&T→65550→Win2K_MMS or C&T→69000→Win2K_MMS) and 

then select OK. 

8. Choose the appropriate chipset (C&T 65550 or C&T 69000) and 

then select Next >. 


10. Select Yes for the Digital Signature Not Found dialog box if it 

appears. 

11. After the correct video driver has been installed, select the Finish 

button. 

12. Select Close. 

13. Reboot the system.


7452/53-3500 Terminals 

Configurations F, H 



C&T 65550 chipset on the motherboard 


add-in video card 


website. 







later use. 

2. Boot the 7452/53 terminal. As the terminal is booting, press the F2 

key to enter BIOS setup. 




5. Reboot the terminal. 






11. Select Next > in the Upgrade Device Driver Wizard.






15. Select the Browse button to find the C&T video driver directory 

(C&T→65550→Win2K_MMS) and then select the OK button. 

16. Choose C&T 65550 and then select Next >. 



appears. 

19. After the correct video driver has been installed, select Finish. 


21. Select No to not restart Windows 2000. 















appears.




34. Reboot the system. 

Configurations F, H 

Note: The following information provides procedures for 

configurations reversing the hardware primary and secondary. 





C&T 65550 chipset on the motherboard 


website. 







later use. 

2. Reboot the system. As terminal is booting, press the F2 key to enter 

BIOS setup. 

3. On the Main tab, use the down arrow key to select the Video 

Onboard BIOS option and set it to [OFF]. 




7. Select the Settings tab.

















appears. 












(C&T→65550→Win2K_MMS) and then select OK.


21. Choose the C&T 65550 and then select Next >. 



appears. 





7452/53-4000 Terminals 

Configurations J, K, L 



SMI Lynx chipset on the motherboard 




website. 







later use. 

2. Reboot the system. As terminal is booting, press the F2 key to enter 

BIOS setup. 



4. Under the Advanced tab, select the Advanced Chipset Control 

option and set it to [AGP]. 






10. Select the Adapter tab and then select Properties.








16. Select Browse to find the SMI video driver directory. 

(SMI→Lynx3D_EM→Win2K_MMS) and then select the OK button. 




appears. 

20. After the correct video driver has been installed, select the Finish 

button. 














then select Next >.




appears. 





7456/58-1XXX Terminals 

Configuration M,N 



Via Tech (8601) chipset on the motherboard 



This procedure installs the primary display (CRT) and secondary 

display (LCD) drivers on a newly installed Windows 2000 system. 


website. 






e. Download 7456-58.exe. Extract the files onto a CD-ROM for 

later use. 

2. Boot the terminal. As terminal is booting, press the F2 key to enter 

BIOS setup. 


option and set it to [AGP]. 




Updating the Primary Driver (CRT) 

The newly installed Windows 2000 Operating System most likely only 

installed the generic VGA driver for the CRT. Use the following 

procedure to update the driver to the Via Tech 8601. 

1. Select Start → Settings → Control Panel. 

2. Open the System icon. 

3. Select the Hardware tab and then select the Device Manager 

button. 

4. Expand Other Devices. 

1. Select the Video Controller (VGA Compatible) properties. 

2. Select the Driver tab and then select Update Driver. 





6. Select Have Disk…. 


8. Select Browse to find the Via8601 video driver directory 

(7456-1000→Video→VIA8601→Win2K→kplew2k) and then 

select Open. 

9. Select OK. 




appears. 

13. After the video driver is installed, select Finish. 

14. Select Close. The new driver should now be listed under Display 

Adapters. 

15. Select No to not restart Windows 2000.


Updating the Secondary Driver 

5953 Wedge DynaKey (5953-K152 PCI LCD Card) 

If the 5953-K152 PCI LCD Card is present then Windows should have 

installed the Chips and Technologies 69000 driver. Use the following 

procedures to update it to the multi-monitor driver. 

1. Select the Chips And Technologies 69000 properties. 

2. Select the Driver tab and then select the Update Driver button. 

3. Select Next > in the Upgrade Device Driver Wizard. 






(7456-1000→Video→C&T→69000→Win2K_MMS→NCRCT) and 

then select Open. 

8. Select OK. 

9. Select Chips And Technologies (NCR Multimon Support) 69000 

and then select Next >. 


11. Select the Yes button for the Digital Signature Not Found dialog 

box if it appears. 



Adapters. 

14. Close the Device Manager, System Properties. 



5952 DynaKey (5952-K052 PCI LCD Card) 

If the 5952-K052 PCI LCD Card is present then Windows should have 

installed the Chips and Technologies 65550 driver. Use the following 

procedures to update it to the multi-monitor driver. 

1. Select the Chips And Technologies 65550 properties. 

2. Select the Driver tab and then select the Update Driver button. 

3. Select the Next > button in the Upgrade Device Driver Wizard. 





7. Select the Browse button to find the C&T video driver directory 

(7456-1000→Video→C&T→65550→Win2K_MMS→NCRCT) and 

then select Open. 

8. Select OK. 

9. Select Chips And Technologies (NCR Multimon Support) 65550 

and then select Next >. 



appears. 



Adapters. 

14. Close the Device Manager, System Properties. 



Configuration O 



Via Tech (8601) chipset on the motherboard 

ATI Rage XL chipset on a PCI add-in video card 

This procedure describes the installation of the primary display (a 

CRT, an analog LCD, or a DVI device) and the secondary display (a 

CRT or analog LCD) drivers on a newly installed Windows 2000 

system. These steps should be followed immediately after physically 

installing the ATI video card in the terminal. 

If the latest OS Recovery software is used to install Windows 2000, the 

primary driver for Via Tech is already installed and you can skip to the 

Updating the Secondary Driver section. 


website. 






e. Download 7456-58.exe. Extract the files onto a CD-ROM for 

later use. 

2. Boot the 7456 terminal. As the terminal is booting, press the F2 key 

to enter BIOS setup. 


option and set it to [PCI]. This is the default setting, which is 

required to find the ATI card. 


5. Reboot the terminal.


Updating the Primary Driver (CRT, Analog LCD, or DVI Device) 

The newly installed Windows 2000 Operating System may have only 

installed the generic VGA driver for the display. Use the following 

procedure to update the driver to the Via Tech 8601. 



3. Select the Hardware tab and then select Device Manager. 

4. Under Other Devices double-click Video Controller (VGA 

Compatible). 



7. Choose the Display a list of the known drivers… option and 




10. Browse and navigate to the location of the Via8601 driver file that 

was extracted above. 

Example: E:\Win2K\Video\Via8601\Setup\KPLE2KXP.INF 

11. Select Open → OK → Next → Yes → Next >. 

12. If the message Digital Signature Not Found is displayed, select 

Yes. 


14. Select Close. The new driver should now be listed under 

Display Adapters. 

15. Select No to restart Windows 2000. Restart should not be done 

until after the Secondary Driver is installed.


Updating the Secondary Driver 

If the ATI VGA Card is present then Windows should have installed 

the ATI Rage XL driver. Use the following procedures to update it to 

the driver that supports multi-monitor mode. 



3. Select the Hardware tab and then select Device Manager. 

4. Expand Display Adapters. 

5. Double-click ATI Technologies, Inc. RAGE XL PCI. 


7. Select Next > in the Upgrade Device Driver Wizard. 

8. Choose the Display a list of the known drivers… option and 



10. Browse and navigate to the location of the ATI driver file that 

was extracted above. 

Example: E:\Win2K\Video\ATI\RX2LK\ATIDrive\ 

ATII2KAD.INF 

11. Select Open → OK → Next → Yes → Next >. 

12. If the message Digital Signature Not Found is displayed, select 

Yes. 


14. Select Close. The new driver should now be listed under 

Display Adapters. 



Configuring Windows 2000 for Dual Display 

1. Go to Start → Settings → Control Panel. 

2. In the Control Panel, select Display. 

3. In the Display Properties, select the Settings tab. 

Note: The NCR Dual Monitor Display driver is preinstalled on the 

NCR Gold Disk operating systems. You should see two boxes in the 

dialog box, representing the two monitors. 

4. Select Monitor 1 (box with the number 1). This is the VGA port 

where the CRT is connected.


NCR 9-Inch Monochrome CRT 

Note: Skip this step if you are not installing an NCR 9-Inch Mono 

CRT. 

The preinstalled NCR operating systems are configured with the VGA 

port set to Super VGA resolution (800 x 600). Since the 9-Inch Mono 

CRTs are only capable of displaying standard VGA resolution (640 x 

480) the screen is distorted vertically. 

5. Slide the Screen area control to the 640 by 480 pixels position. The 

box size is reduced, simulating the relative size of the monitor.


6. Check the Extend my Windows desktop onto this monitor box. 

7. Select Apply. 

8. At the Display Properties screen select OK. The DynaKey is now 

the primary display and the CRT the secondary display. Select Yes 

at the Monitor Settings window. 

9. Select OK to close the Display Properties window. 


After the system reboots the CRT should display correctly. You can 

verify this by dragging the Control Panel window off one edge of 

the DynaKey screen and see it display on the CRT. 

The monitor configuration can be changed to user preferences from 

the Display Properties screen.


Removing the Video Drivers 

Installing the necessary video drivers for Windows 2000 Multi Monitor 

support can be very tricky. Therefore, use the following procedure to 

recover from most video driver installation problems. 

1. Boot the Windows 2000 terminal (under Safe Mode if necessary). 



4. Select the Hardware tab and then select the Device Manager 

button. 

5. Expand the Display adapters icon. 

6. Right-click on each display installed and then choose Uninstall. 

7. After all displays are removed, reboot the terminal. Windows 2000 

will once again find both of the video adapters and install new 

video drivers. 

The terminal’s video system is now prepared to be correctly configured 

to support Windows 2000 Multi Monitor functionality.

6-26 Chapter 6: Drivers for Windows 2000

Chapter 7: Drivers for Windows CE 

Configurations H, F, J 

The Windows CE OS uses one video driver that was developed by the 

video chipset manufacturer (SMI) to enable its dual display capability 

called Dual App Mode on Platforms with the SMI chipset. 

On 7452-3500 and 7453-3500 platforms, Windows CE uses a video 

driver developed by NCR to enable the dual display capability called 

Multi Monitor. 

Windows CE is fundamentally different from most other OS’s due to 

the requirement that the customer must custom build the operating 

system to fit their platform requirements. 

Every platform component and peripheral interface must be added to 

the base OS during the OS build. Video modes (size and color depth) 

must also be chosen at build time and are not configurable after the OS 

is loaded. Thus the dual display option must be chosen during the 

build process. For further detailed information, see publication 

B005-0000-1234.

7-2 Chapter 7: Drivers for Windows CE

Chapter 8: Drivers for Linux 

The Linux OS uses video drivers the individual video chipset 

manufacturers developed and drivers that come as a part of Linux to 

enable its dual display capability called Xinerama. Linux-based dual 

display configurations use the video drivers on LPIN: D370-1111-0100. 

Installation 

This section describes the installation of dual display configurations under 

Linux using Xfree86 4.x (or later) and Xinerama on a NCR RealPOS 7456 

Terminal: 

1. Get monitor and video card specs for each monitor and each video 

card. 

2. Determine whether your distribution uses XF86Config or 

XF86Config-4 as its X window configuration file. This document 

assumes the use of XF86Config-4. If your distribution writes to 

XF86Config, disregard references to XF86Config-4 below and 

substitute XF86Config where appropriate. 

You can tell which configuration file is being used after the 

installation by looking for an /etc/X11/XF86Config-4 file. If it does 

not exist, distribution is using XF86Config otherwise it is. 

3. Set up the system with one monitor and the on-board video 

adapter. 

4. Boot system and enter setup: 

Under Advanced (some BIOS’s may have this option elsewhere, we 

used a Tiger board and found it here) make sure that the Default 

Primary Video Adapter is set to AGP.

8-2 Chapter 8: Drivers for Linux 

Exit setup and continue with install. 

5. Configure X as usual during setup. 

6. When the installation is complete, the system will reboot. Be sure 

that X works for this configuration. 

7. Save the /etc/X11/XF86Config-4 or file as /etc/X11/XF86Config- 

4. 

8. Edit the /etc/inittab file and make the system boot to runlevel 3 

id:5:initdefault becomes id:3:initdefault 

Save and exit /etc/inittab 

9. Shutdown the system and install the ATI Rage XL Video card and 

attach the second monitor. 

10. Reboot system and enter setup: 

Under Advanced make sure that the Default Primary Video is set to 

PCI. 

Exit setup and continue with boot. 

11. Use the X configuration tool that comes with your distribution to 

configure X for the second monitor and the PCI video card. 

12. Start X and be sure that it works for this configuration. 

13. Save the new /etc/X11/XF86Config-4 file as 

/etc/X11/XF86Config-4.. 

14. Now you have two /etc/X11/XF86Config-4 

. files, one for each combination of video 

card and monitor.

Chapter 8: Drivers for Linux 8-3 

15. Exit X and run this command as root: 

[root]# XFree86 -scanpci 

The output shows what X found scanning the PCI bus. The two 

video cards should be listed, usually at the end of the list. Write 

down the bus ID numbers that precede the name of the video card. 

Example of last two lines of output: 

(0:9:0) ATI card using a ATI Mach64 GR write down 0:9:0 

(1:0:0) Trident card using a Trident CyberBlade/i1 write down 1:0:0 

If XFree86 –scanpci does not produce output, run lspci to get 

the Bus ID’s. 

16. Copy XF86Config-4. to XF86Config-4 

17. Copy the Monitor, Device and Screen Sections form the XF86Config- 

4. to the new XF86Config-4 file. Place 

these sections after their corresponding Sections in the new 

XF86Config-4 file. Give each Monitor, Device and Screen unique 

Identifiers.

8-4 Chapter 8: Drivers for Linux 

18. Add a BusID line to each of the two Device Sections. 

Examples: 

Section “Device” 

Identifier “ATI……………” 

. 

. 

Driver “ati” 

BusID “PCI:0:9:0” 

EndSection 

Section “Device” 

Identifier “Trident……………” 

. 

. 

Driver “trident” 

BusID “AGP:1:0:0” 

EndSection 

19. Now configure the ServerLayout Section: 

Example: 

Section “ServerLayout” 

Identifier “Simple Layout” 

Screen “Screen 2” 

Screen “Screen 1” RightOf “Screen 2” 

InputDevice “Mouse1” “CorePointer” 

InputDevice “Keyboard1” “CoreKeyboard” 

EndSection 

20. Save the /etc/X11/XF86Config-4 file and start X with the following 

command: 

[user]$ startx -- +xinerama 

Note: During our setup Xfree86 –scanpci produced no output and 

the output from lspci gave an incorrect Bus ID for the video card on 

the PCI Bus. X came up on the monitor connected to the AGP Video 

device only. Examination of the /var/log/xFree.o.log file identified a 

different Bus ID for the PCI device and when that Bus ID was used in 

the /etc/x1/xF86 config file Dual Display did work.

Chapter 8: Drivers for Linux 8-5 

Linux Commands: 

startx: 

Startx an X window session from the command line. 

[user]$ startx 

startx -- +xinerama: 

Starts an X window session using xinerama dual head display 

option. 

xf86config: 

Suggested Reading: 

[user]$ startx -- +xinerama 

An X window configuration tool. Used here to configure the 

second video card and monitor. 

[root]# xf86config 

http://www.linuxdoc.org/HOWTO/Xinerama-HOWTO.html

8-6 Chapter 8: Drivers for Linux

Appendix A: Glossary 

CID 

The dual display technology name that was coined by NCR 

Corporation that stands for Customer Information Display (a.k.a. 

Consumer Information Display). The software utilities, 

configuration files and video drivers that enable dual display 

configurations on workstations running OS’s that did not allow for 

native dual display configurations (MS-DOS, Windows 3.x, 

Windows 95 OSR1, Windows 95 OSR2 and Windows NT 4.0). 

CID Video Driver 

Older driver necessary to utilize the video adapter’s video chipset 

as a second display in a dual display configuration. Necessary 

under the older OS’s that did not have native dual display 

capability: MS-DOS, Windows 3.x, Windows 95 and Windows NT 

4.0. These video drivers tend to be written by or for NCR 

Corporation. 

Dual App Mode 

An available mode on the SMI video chipset that permits the 

chipset to display two different applications, each one on a 

different display. This is achieved with an expanded desktop 

mode. The user can choose to disable the application on each 

screen and then the displays will only show the Windows desktop. 

This mode only requires the SMI chipset and the appropriate SMIprovided 

video driver.

A-2 Appendix A: Glossary 

Dual Display 

Current SMI video drivers permit this to work under Windows 95, 

Windows NT 4.0, and Windows 2000. 

Any system configured with two different displays (CRT, LCD 

panel, etc…) would be considered a Dual Display system. Primary 

and secondary displays may or may not display the same data. 

Dual View Mode 

An available mode on the SMI video chipset that allows the chipset 

to display a subsection of the primary display expanded to fit the 

entire secondary screen. This mode only requires the SMI chipset 

and the appropriate SMI-provided video driver. 

Current SMI video drivers allow this to work under Windows NT 

4.0 and Windows 2000. 

Expanded Desktop 

A Dual Display mode such that the desktop is expanded across two 

displays. The Application must be aware of sizing and placement 

of the windows 


The display that is set up in the BIOS to be the Hardware Primary 

video adapter. Hardware Primary usually defaults to any add-in 

video adapter (most often PCI based), over the motherboard’s 

video adapter (most often AGP based). However, if there is not an 

add-in video adapter in the system, the motherboard’s video 

adapter will be Hardware Primary. Most NCR POS terminals’ 

BIOS’s can be configured to force either video adapter to Hardware 

Primary. Currently, the 7452-3000 and 7453-2000 terminals do not 

have this configurable BIOS option.

Appendix A: Glossary A-3 


The display that is not set up in the BIOS to be the Hardware 

Primary video adapter is the Hardware Secondary video adapter. 

Hardware Secondary usually defaults to the motherboard’s video 

adapter (most often AGP based), instead of the add-in video 

adapter (most often PCI based). Currently, the 7452-3000 and 7453- 

2000 terminals do not have this configurable BIOS option. 

Horizontal Mode 

A dual display mode that reflects that the logical screens are 

aligned in a horizontal format with one display beside the other. 

Multi Monitor 

The dual display technology name that was coined by Microsoft for 

use in their Windows 98, ME, 2000, XP, CE and their future OS 

platform relatives. Primary and secondary displays will display 

different data. 

Multi Monitor Video Driver 

Newer driver necessary to utilize the video adapter’s video chipset 

as a second display in a dual display configuration. Necessary 

under the following OS’s: Windows 98, ME, 2000 and XP. These 

video drivers tend to be written by or for video chipset 

manufacturers. 

OS Primary 

In OS’s that support dual display functionality like Multi Monitor 

under Windows 98, ME, 2000, XP and CE, the OS will track what it 

considers to be the OS Primary. OS Primary usually defaults to the 

video adapter that is contained on the motherboard. The OS 

Primary usually contains the Start menu button, the desktop icons 

and the system tray.

A-4 Appendix A: Glossary 

OS Secondary 

In OS’s that support dual display functionality like Multi Monitor 

under Windows 98, ME, 2000, XP and CE, the OS will track what it 

considers to be the OS Secondary. OS Secondary usually defaults 

to the video adapter that is contained on an add-in video adapter. 

The OS Secondary usually contains the second half of the desktop 

without the Start menu button, desktop icons or the system tray. 

However, desktop icons, windows, etc… can be moved to the OS 

Secondary at any time. 

Simultaneous Display 

A dual display system in which the video subsystem is configured 

to display a copy of the data being displayed on the primary 

display on the secondary display as well. Primary and secondary 

displays will display exactly the same data. 

Single Display 

Any system configured with only one display (CRT, LCD panel, 

etc…) would be considered a Single Display system. 

Stretch Mode 

The term used to describe the technologies (hardware and/or 

software based) that allow the workstation to stretch a lower 

resolution screen to fit a higher resolution display size. 

Vertical Mode 

A dual display mode that reflects that the logical screens are 

aligned in a vertical format with one display on top of the other. 

Video Driver 

Typical driver necessary to utilize the functionality of the video 

adapter’s video chipset in Single Display (and sometimes Dual 

Display) configurations.

Appendix A: Glossary A-5 

Virtual Display 

The screen that would be formed if you pieced both of the displays’ 

screens together in a dual display configuration. Therefore, if you 

had two displays running at 640x480, you would have a Virtual 

Display of 1280x480 in horizontal mode or 640x960 in vertical 

mode. 

X Window System 

From the X man page: “The X Window System is a network 

transparent window system that runs on a wide range of 

computing and graphic machines.” It is the underlying software 

between the hardware and the graphical user interface. X supports 

network graphics and is ported to many architectures. 

XFree86 

XFree86 is a freely distributed open-source implementation of the X 

Window System. The XFree86 focus of this document is on the 

Linux operating system installed on the Intel x86-based platform. 

XFree86 requires a window manager as a front-end to its function. 

Xinerama 

The Xinerama extensions were introduced to the Xfree86 system in 

version 4.0. Xinerama is an extension to XFree86 Release 6 Version 

4.0 (X4.0) which allows applications and window managers to use 

the two (or more) physical displays as one large virtual display.

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