LOK SEVA KENDRA MAWAI - Mandla
LOK SEVA KENDRA MAWAI - Mandla
LOK SEVA KENDRA MAWAI - Mandla
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j. Keep hard copy of the appeal along with the documents. The first/second<br />
appeal officers may depute messengers to collect these hard copies if they so<br />
require from the LSK.<br />
3.2.3. The Operator for the purpose of effective follow up of the application/ appeal<br />
submitted shall:<br />
a. Keep vigil that the hard copy of application/appeal has reached the officer<br />
concerned. If the hard copy of the application/appeal is not collected from<br />
LSK within two working days then notify it to the officer authorized by the<br />
Secretary.<br />
b. Keep track of all management information that can be accessed by the<br />
operator as per the software design.<br />
c. Keep checking online the details of the action taken entered on the software on<br />
the application/appeal by the designated officer/ first appeal officer/ second<br />
appellate authority. If the applicant so desires provide information about the<br />
current status of application/ appeal free of cost. However, copy of such<br />
information can be provided to applicant, if he so desires, on payment of Rs 5<br />
(Five). Also bring to the notice of the secretary if such information is not<br />
entered by the designated officer/ first appeal officer/ second appellate<br />
authority.<br />
d. In case the service is not provided in time or is refused by the designated<br />
officer, bring it to the notice of, the first appeal officer electronically so that<br />
he may take it up as suomotto appeal if he considers necessary.<br />
e. In case the first appeal is not disposed of in time or is rejected, bring it to the<br />
notice of second appellate authority electronically so that he may take it up as<br />
suomotto appeal if he considers necessary.<br />
f. Provide a copy of the order passed or a compliance report prepared by the<br />
designated officer, with regard to the application submitted, free of cost to the<br />
applicant.<br />
g. Provide a copy of the order passed by the first appeal officer/ second<br />
appellate authority on the appeal filed or in case of an order passed where<br />
appeal was taken up suomotu by the appeal officer/ appellate authority to the<br />
applicant free of cost.<br />
h. In case the second appellate authority orders payment of compensation and if<br />
it is not paid within 30 days, bring it to the notice of the Secretary.<br />
Model RFP Document for the use of District e‐Gov Society Prepared by DPSM GOMP<br />
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