indali Basic - Datus AG

indali Basic - Datus AG indali Basic - Datus AG

30.10.2012 Views

PBX / Telephony Features • Call waiting / three-party-conference / broker´s call / callback • Callgroups / pickup-groups • Three-level callgroups login/logout by BLF keys • Call suppression (DND) by BLF key • Callgroup call distribution: "parallel", "linear", "cumulative" • Call forwarding on: "permanent", "not reachable", "busy" or "unknown number" dropping target:"internal", "external", "voicemailbox", "notification with call discarding" • Three sets of access rights: USER, ADMIN and EXPERT • PBX phone books: "internal", "local", "private" • Provider accounts / outside lines / analog interfaces • LDAP (scheduled) • speed calling • Dial-box for direct Calls • Presence monitor: "free", "ringing", "busy", "unregistered" • multi-stage DTMF-controlled IVR • Automatic call distribution (ACD) (scheduled) • Individual on-hold music and loop music (configurable) • Standardised Call processing of undeliverable calls • Automatic fallback if preselected VoIP provider fails • Timing profiles for external call numbers • Configurable extension access rights • Central attendant console (scheduled) • DTMF inband/outband, DTMF via SIP INFO • LCR (Least Cost Routing) for ISDN and SIP • Callthrough • Agent administration, login /logout (scheduled) • Name look-up based on phone book entries • Name look-up by number • Indications by busy lamp field (BLF) • Callback on "busy" / "free" (CCBS) / (CCNR) - "internal" and "to external" ("from external" scheduled) • Consignor number forwarding / suppression (CLIP/CLIR) • CLIP no screening • extended name display (COLP/CONP) on call forwarding, pickup & call transfer • call-defection on PTMP • Supports keypad-facilities • Case-by-case callnumber suppression Local and shared systems • Status messages via E-Mail / SMS • Status messages via SNMP traps • Export of Call Data Records • Remote management • Skripts for update, configuration, backup • Syslog / central syslog server Coupling • Subsystems supported DATUS Doc.-No:: PINF_indali_OBX_B-eng-05 Technical changes reserved 2/2 • Coupling of indali systems (via SIP) • Trunking main line groups) Autoprovisioning for telephones SNOM and Siemens OpenStage • supports keyboard shortcuts • DHCP server • Firmware server (FTP / TFTP) • Hot-desking / Terminal Portability XML Phone appliances (SNOM360/370, Siemens OpenStage 60/80) • Phone book, call-lists and presence monitor Extended Communication: Voicemailbox • Access via WEB-Browser or via telephone • Message Waiting Indicator (MWI) • Notification forwarded via email attachment • Remote inquiry Conference managment • Access protection with PIN • E-Mail and SMS invitation (scheduled) • Moderation of Conference room and GUI display (scheduled) • Dynamic conference server (scheduled) FAX) • Integrated FAX box (Receive/Send) • Fax forwarding and notification via E-mail Executive/secretary-function • Several executives/personal assistants per Chese • Indication of configuration/status via BLF and display Mobility / Fixed Mobile Convergence • DECT integration (analog / IP) • One Numbering (scheduled) • WLAN / GSM integration (scheduled) CTI Integration • Generic CTI outbound interface (SOAP/XML) • CTI Client interface (Asterisk Management Interface) • Supports Windows TAPI Outbound / Inbound (driver / application software not included) SMS • SMS (Receive/Send) Entry phone integration • via analog interface • SIP entry phone (scheduled) DATUS AG, Tempelhoferstraße 4-6 D-52068 Aachen Tel. +49 241 16802-0 www.datus.com

PBX / Telephony Features<br />

• Call waiting / three-party-conference / broker´s call /<br />

callback<br />

• Callgroups / pickup-groups<br />

• Three-level callgroups login/logout by BLF keys<br />

• Call suppression (DND) by BLF key<br />

• Callgroup call distribution: "parallel", "linear", "cumulative"<br />

• Call forwarding on: "permanent", "not reachable", "busy"<br />

or "unknown number"<br />

dropping target:"internal", "external", "voicemailbox",<br />

"notification with call discarding"<br />

• Three sets of access rights: USER, ADMIN and EXPERT<br />

• PBX phone books: "internal", "local", "private"<br />

• Provider accounts / outside lines / analog interfaces<br />

• LDAP (scheduled)<br />

• speed calling<br />

• Dial-box for direct Calls<br />

• Presence monitor: "free", "ringing", "busy", "unregistered"<br />

• multi-stage DTMF-controlled IVR<br />

• Automatic call distribution (ACD) (scheduled)<br />

• Individual on-hold music and loop music (configurable)<br />

• Standardised Call processing of undeliverable calls<br />

• Automatic fallback if preselected VoIP provider fails<br />

• Timing profiles for external call numbers<br />

• Configurable extension access rights<br />

• Central attendant console (scheduled)<br />

• DTMF inband/outband, DTMF via SIP INFO<br />

• LCR (Least Cost Routing) for ISDN and SIP<br />

• Callthrough<br />

• Agent administration, login /logout (scheduled)<br />

• Name look-up based on phone book entries<br />

• Name look-up by number<br />

• Indications by busy lamp field (BLF)<br />

• Callback on "busy" / "free" (CCBS) / (CCNR) - "internal"<br />

and "to external" ("from external" scheduled)<br />

• Consignor number forwarding / suppression (CLIP/CLIR)<br />

• CLIP no screening<br />

• extended name display (COLP/CONP) on call forwarding,<br />

pickup & call transfer<br />

• call-defection on PTMP<br />

• Supports keypad-facilities<br />

• Case-by-case callnumber suppression<br />

Local and shared systems<br />

• Status messages via E-Mail / SMS<br />

• Status messages via SNMP traps<br />

• Export of Call Data Records<br />

• Remote management<br />

• Skripts for update, configuration, backup<br />

• Syslog / central syslog server<br />

Coupling<br />

• Subsystems supported<br />

DATUS Doc.-No:: PINF_<strong>indali</strong>_OBX_B-eng-05<br />

Technical changes reserved<br />

2/2<br />

• Coupling of <strong>indali</strong> systems (via SIP)<br />

• Trunking main line groups)<br />

Autoprovisioning for telephones<br />

SNOM and Siemens OpenStage<br />

• supports keyboard shortcuts<br />

• DHCP server<br />

• Firmware server (FTP / TFTP)<br />

• Hot-desking / Terminal Portability<br />

XML Phone appliances<br />

(SNOM360/370, Siemens OpenStage 60/80)<br />

• Phone book, call-lists and presence monitor<br />

Extended Communication:<br />

Voicemailbox<br />

• Access via WEB-Browser or via telephone<br />

• Message Waiting Indicator (MWI)<br />

• Notification forwarded via email attachment<br />

• Remote inquiry<br />

Conference managment<br />

• Access protection with PIN<br />

• E-Mail and SMS invitation (scheduled)<br />

• Moderation of Conference room and GUI display<br />

(scheduled)<br />

• Dynamic conference server (scheduled)<br />

FAX)<br />

• Integrated FAX box (Receive/Send)<br />

• Fax forwarding and notification via E-mail<br />

Executive/secretary-function<br />

• Several executives/personal assistants per Chese<br />

• Indication of configuration/status via BLF and display<br />

Mobility / Fixed Mobile Convergence<br />

• DECT integration (analog / IP)<br />

• One Numbering (scheduled)<br />

• WLAN / GSM integration (scheduled)<br />

CTI Integration<br />

• Generic CTI outbound interface (SOAP/XML)<br />

• CTI Client interface (Asterisk Management Interface)<br />

• Supports Windows TAPI Outbound / Inbound<br />

(driver / application software not included)<br />

SMS<br />

• SMS (Receive/Send)<br />

Entry phone integration<br />

• via analog interface<br />

• SIP entry phone (scheduled)<br />

DATUS <strong>AG</strong>, Tempelhoferstraße 4-6<br />

D-52068 Aachen<br />

Tel. +49 241 16802-0<br />

www.datus.com

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