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annual report 2011 - Konkurentsiamet

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In <strong>2011</strong>, network operators such as OÜ Pogi (Paide City district heating region), AS Tallinna<br />

Küte (Tallinn City district heating region) and AS Rakvere Soojus (Rakvere City district heating<br />

region) declared their interest in purchasing heat. No other heat producers declared an interest in<br />

heat production/sales in case of OÜ Pogi, so the undertaking did not actually have to organise a<br />

tender. Four different heat producers declared their interest in selling heat to AS Tallinna Küte<br />

after the preliminary notice was published, so AS Tallinna Küte organised the required tender,<br />

having submitted the tender conditions to the Competition Authority before publishing the call<br />

for tenders. AS Tallinna Küte and the Competition Authority held repeated meetings in the<br />

course of approval proceedings, in addition, the exchange of relevant opinions of the parties took<br />

place in writing. As a result, the Competition Authority granted a complete approval of AS<br />

Tallinna Küte’s tender conditions, and the undertaking called for the relevant tender. AS Rakvere<br />

Soojus has by now notified the Competition Authority and published the relevant notifications<br />

on its web page and in a national daily newspaper.<br />

To sum up, it may be said that the regulation is functioning and network operators have become<br />

more active in using the above opportunities. The Competition Authority has by now supervised<br />

one tender of major importance (the AS Tallinna Küte tender) from its very beginning, which<br />

provided the Competition Authority with valuable experience and applicable knowledge about<br />

the nuances that must receive special attention in the process of organising and conducting a<br />

tender.<br />

Complaints of consumers and judicial practice<br />

While there had been changes in the regulation of the energy sector that had contributed to some<br />

ambiguity and arguable issues in legislation in the previous years (for instance, the partial opening<br />

of the electricity market on 01/04/2010), there were no changes in regulation in <strong>2011</strong>, so there<br />

were somewhat fewer complaints and disputes. The disputes in the energy sector mainly<br />

concerned the following issues: the interruption of a network connection by the network<br />

operator, the identification of the illegal use of electricity and network services (and the checking<br />

of the bills issued to customers as a result), the implementation of standard terms and conditions<br />

and the checking of connection charges. To summarise, it may be noted that none of the<br />

complaints processed by the Competition Authority became a so-called precedent case where the<br />

matter or the nature of the dispute would significantly contribute to a more literal interpretation<br />

of legal acts in the energy sector (incl. the interpretation in the course of legal proceedings).<br />

However, some cases indicated the imperfection of certain legal acts of the energy sector. For<br />

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