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Ku-ring-gai Council<br />

Draft Management Plan <strong>2005</strong>-2009<br />

Resp<strong>on</strong>sible Officer: Manager Community Development.<br />

3.4. Ensure th<strong>at</strong> Council employees have inform<strong>at</strong>i<strong>on</strong> <strong>on</strong> ethnic media outlets.<br />

Timeframe: Ongoing.<br />

Resp<strong>on</strong>sible Officer: Corpor<strong>at</strong>e and Communic<strong>at</strong>i<strong>on</strong>s.<br />

Objective 4<br />

Ku-ring-gai Council will promote the use <str<strong>on</strong>g>of</str<strong>on</strong>g> interpreter services.<br />

Str<strong>at</strong>egy<br />

4.1. Encourage all Council employees <str<strong>on</strong>g>to</str<strong>on</strong>g> use the services <str<strong>on</strong>g>of</str<strong>on</strong>g> the Teleph<strong>on</strong>e<br />

Interpreter Service (TIS).<br />

Timeframe: Ongoing.<br />

Resp<strong>on</strong>sible Officer: General Manager and Direc<str<strong>on</strong>g>to</str<strong>on</strong>g>rs.<br />

4.2. Publicise the availability <str<strong>on</strong>g>of</str<strong>on</strong>g> the TIS in the central Cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mer Rel<strong>at</strong>i<strong>on</strong>s Area<br />

through the use <str<strong>on</strong>g>of</str<strong>on</strong>g> intern<strong>at</strong>i<strong>on</strong>al/multilingual signage.<br />

Timeframe: Ongoing.<br />

Resp<strong>on</strong>sible Officer: Manager Cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mer Services.<br />

4.3. Raise resident awareness <str<strong>on</strong>g>of</str<strong>on</strong>g> the availability <str<strong>on</strong>g>of</str<strong>on</strong>g> interpreting services via<br />

multilingual publicity in the local press, Annual Report and other means <str<strong>on</strong>g>of</str<strong>on</strong>g><br />

Council corresp<strong>on</strong>dence.<br />

Timeframe: Ongoing.<br />

Resp<strong>on</strong>sible Officer: Corpor<strong>at</strong>e and Communic<strong>at</strong>i<strong>on</strong>s.<br />

Objective 5<br />

Ku-ring-gai Council will undertake <str<strong>on</strong>g>to</str<strong>on</strong>g> ensure th<strong>at</strong> all Human Resources Corpor<strong>at</strong>e<br />

Standards do not discrimin<strong>at</strong>e against the employment <str<strong>on</strong>g>of</str<strong>on</strong>g> people from culturally and<br />

linguistically diverse backgrounds.<br />

Str<strong>at</strong>egy<br />

5.1. Ensure th<strong>at</strong> all recruitment and selecti<strong>on</strong> processes comply with Equal<br />

Employment Opportunity principles.<br />

Timeframe: Ongoing.<br />

Resp<strong>on</strong>sible Officer: Human Resources.<br />

5.2. Where appropri<strong>at</strong>e advertise employment vacancies in the local ethnic press.<br />

Timeframe: Ongoing.<br />

Resp<strong>on</strong>sible Officer: Human Resources.<br />

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