ordinary meeting of council to be held on tuesday, 26 april 2005 at ...
ordinary meeting of council to be held on tuesday, 26 april 2005 at ... ordinary meeting of council to be held on tuesday, 26 april 2005 at ...
Ku-ring-gai Council Draft Management Plan 2005-2009 • Report
Ku-ring-gai Council Draft Management Plan 2005-2009 COUNCIL’’S CORPORATE SERVICES Provision
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Ku-ring-gai Council<br />
Draft Management Plan <strong>2005</strong>-2009<br />
COUNCIL’’S CORPORATE SERVICES<br />
Provisi<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> a range <str<strong>on</strong>g>of</str<strong>on</strong>g> services which act as a focal point for the delivery <str<strong>on</strong>g>of</str<strong>on</strong>g><br />
inform<strong>at</strong>i<strong>on</strong> and Cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mer Services.<br />
Provisi<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> internal services <str<strong>on</strong>g>to</str<strong>on</strong>g> support the organis<strong>at</strong>i<strong>on</strong>.<br />
Issues<br />
• Council’s services need <str<strong>on</strong>g>to</str<strong>on</strong>g> meet community requirements.<br />
• Implementing new computer system.<br />
• The shift <str<strong>on</strong>g>to</str<strong>on</strong>g> E-Business.<br />
• Attracting and retaining quality staff.<br />
• Meeting community expect<strong>at</strong>i<strong>on</strong>s rel<strong>at</strong>ing <str<strong>on</strong>g>to</str<strong>on</strong>g> c<strong>on</strong>sult<strong>at</strong>i<strong>on</strong> and inform<strong>at</strong>i<strong>on</strong> provisi<strong>on</strong>.<br />
Policies, Plans, Guidelines<br />
• Federal and St<strong>at</strong>e Legisl<strong>at</strong>i<strong>on</strong>.<br />
• Intern<strong>at</strong>i<strong>on</strong>al Recordkeeping Standards.<br />
• Australian Inform<strong>at</strong>i<strong>on</strong> Technology Standards.<br />
• St<strong>at</strong>e Records Authority, Guidelines Policies and Procedures.<br />
Objectives<br />
• To improve services <str<strong>on</strong>g>to</str<strong>on</strong>g> the community through the provisi<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> timely and accur<strong>at</strong>e<br />
inform<strong>at</strong>i<strong>on</strong>.<br />
• To ensure th<strong>at</strong> Council’s inform<strong>at</strong>i<strong>on</strong> is protected, developed and maintained<br />
effectively and efficiently.<br />
• To expand the provisi<strong>on</strong> <str<strong>on</strong>g>of</str<strong>on</strong>g> Cus<str<strong>on</strong>g>to</str<strong>on</strong>g>mer Service.<br />
• To <strong>at</strong>tract and retain skilled staff <str<strong>on</strong>g>to</str<strong>on</strong>g> meet organis<strong>at</strong>i<strong>on</strong>al goals and objectives.<br />
• Provide communic<strong>at</strong>i<strong>on</strong> services th<strong>at</strong> support the dissemin<strong>at</strong>i<strong>on</strong> and exchange <str<strong>on</strong>g>of</str<strong>on</strong>g><br />
inform<strong>at</strong>i<strong>on</strong> within Council and the community.<br />
Wh<strong>at</strong> we are striving <str<strong>on</strong>g>to</str<strong>on</strong>g> achieve<br />
• Recognised as a leading Council in NSW.<br />
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