ordinary meeting of council to be held on tuesday, 26 april 2005 at ...

Ku-ring-gai Council
Draft Management Plan 2005-2009
What we are striving <strong>to</strong> achieve
• Civic Leadership drives the direction <strong>of</strong> all <strong>of</strong> Council’s principal activities:
- Integrated Planning.
- Community Development.
- Natural Environment.
- Built Environment.
- Financial Sustainability.
- Corporate Services.
• Council’s future direction is detailed throughout this document under each <strong>of</strong> the
principal activities.
• Council strives <strong>to</strong> <strong>be</strong> a leading Local Government authority and <strong>to</strong> create a positive
public image.
Where we want <strong>to</strong> <strong>be</strong> in 5 years
• A high degree <strong>of</strong> satisfaction with Council’s leadership.
What we will do this year
• Continue <strong>to</strong> assess the level & mix <strong>of</strong> services provided <strong>to</strong> the community.
• Analyse initiatives <strong>to</strong> enhance Council’s corporate identity.
• Implement a resident feedback register.
Measuring our achievements in 2005/2006
Key Performance Indica<strong>to</strong>rs
• Through the Management Plan process, review
the implementation <strong>of</strong> Council’s principal
activities.
• Establish the resource allocation and financial
framework for Council’s operations.
• Report <strong>to</strong> Council on outcomes <strong>of</strong> the
community feedback register as required.
• Report <strong>to</strong> Council on initiatives <strong>to</strong> enhance
Council’s corporate identity.
• Implement organisational wide training
programs <strong>to</strong> enhance cus<strong>to</strong>mer relationships.
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Each quarter
2nd quarter
4th quarter
As required
As required
General Manager
General Manager
General Manager
General Manager
General Manager