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Wet Pack Troubleshooting Guide - Digestive Health

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KIMBERLY-CLARK* KIMGUARD*<br />

Sterilization Wrap<br />

CONFIDENTIAL<br />

For K-C Representatives Only<br />

<strong>Wet</strong> <strong>Pack</strong> <strong>Troubleshooting</strong> <strong>Guide</strong>


TABLE OF<br />

CONTENTS<br />

■<br />

Process Overview<br />

■<br />

Inner <strong>Wet</strong>ness<br />

■<br />

Outer <strong>Wet</strong>ness<br />

■<br />

Short-Term Solutions<br />

■<br />

Reference


COVER<br />

LETTER<br />

Dear <strong>Health</strong> Care Sales Representative:<br />

This <strong>Wet</strong> <strong>Pack</strong> Program is provided to you in<br />

a format that positions you as the expert in<br />

solving wet pack problems. This program is<br />

intended for Sales Representative use only. It is<br />

not intended to be given to the customer.<br />

■ The format covers:<br />

1) Five questions to ask regarding<br />

inner wetness.<br />

2) Five questions to ask regarding<br />

outer wetness.<br />

The following section (Short-Term Solutions)<br />

covers “band-aid,” or short-term, actions the<br />

customer can take to get sterilized items to the<br />

O.R. until the problem is resolved.<br />

■ Don’t forget, KIMBERLY-CLARK* wrap<br />

does not cause wet pack problems.<br />

<strong>Wet</strong> packs are caused by any number<br />

of the following:<br />

1) Steam Quality<br />

2) Sterilizer Function<br />

3) Loading Techniques<br />

In the July 1984 issue of Laundry News, Jim<br />

Hickey of American Hospital Company (formally<br />

American Hospitex) stated that “there<br />

can be a 20% moisture content in cotton<br />

before it feels wet.”<br />

In the Reference Section, we have included<br />

diagrams of Steam Sterilization Systems and<br />

Loading Techniques.<br />

Please review these, and begin familiarizing<br />

yourself with the process overview. Then, take<br />

the customer through the program format.<br />

Remember to make clear to the hospital that<br />

information about “wet packs” provided by<br />

K-C, whether in writing or verbally, is NOT<br />

TO BE CONSIDERED BY THE HOSPITAL<br />

AS ADVICE TO TAKE ANY PARTICULAR<br />

ACTION. The hospital should conduct<br />

its own analysis and determine what action<br />

is appropriate.<br />

IMPORTANT INFORMATION REGARD-<br />

ING PERSONAL SAFETY. In conducting<br />

this program, please keep in mind that you<br />

should take all usual precautions for your<br />

safety in the hospital. You can give all of the<br />

information in this guide to the hospital<br />

WITHOUT having to enter any areas of the<br />

hospital where you are not authorized to be<br />

present, or where you normally would not be<br />

present in the course of your sales activities.<br />

Remember, WHEN IN DOUBT, STAY OUT.<br />

■ One sterilizer manufacturer stated:<br />

“The occurrence of water droplets<br />

has increased significantly with the<br />

increased use of water-repellent wraps.<br />

Although these wraps do not create the<br />

droplets (unlike 140-thread-muslin<br />

which absorbs and disperses steam<br />

condensate that may fall on the wrap<br />

surface), they do retain them as droplets<br />

of moisture.” 1<br />

1<br />

Edna Kirkland, RN, “<strong>Guide</strong>lines for Preparing and Sterilizing Wrapped<br />

<strong>Pack</strong>s,” in AMSCO Technical Manual, eds. Karle and Ryan, (American<br />

Sterilizer Co, 1983), pp. 2-4.<br />

1


PROCESS<br />

OVERVIEW<br />

■ Step-by-Step Instructions for Handling a <strong>Wet</strong> <strong>Pack</strong> Problem.<br />

1<br />

Make an appointment with the<br />

customer to discuss the problem. If<br />

you are unable to meet face-to-face,<br />

explain the problem-solving process<br />

over the phone.<br />

2<br />

Begin the process by allowing the<br />

customer to tell you all they know<br />

about the problem. This will allow<br />

the customer to vent any frustrations<br />

or complaints about the situation and<br />

allow you to gain customer insight<br />

and information.<br />

3<br />

Gain credibility with the customer<br />

by letting the customer know that<br />

based upon 20 years of experience,<br />

Kimberly-Clark can offer assistance<br />

with wet pack problems, including<br />

working with an independent<br />

outside source.<br />

4<br />

After taking the customer through<br />

the program, follow-up with<br />

calls to the customer to help<br />

ensure resolution.<br />

2


INNER<br />

WETNESS<br />

■ Gather specific information by asking the following questions:<br />

A. Are you seeing the wetness on the inside<br />

of the package? If yes, then…<br />

■<br />

3. What is the dry cycle temperature half<br />

way into the dry cycle?<br />

■<br />

■<br />

1. Have the traps directly behind the<br />

sterilizer been checked to ensure the<br />

traps are working properly?<br />

RATIONALE: If the trap is running<br />

“hot”, it could be stuck open. If the<br />

trap is stuck open, steam could be<br />

escaping out of the trap resulting in<br />

steam pressure loss.<br />

ACTION REQUIRED: Ask the<br />

hospital engineer to assess whether<br />

the traps behind the sterilizer are<br />

working properly.<br />

2. Is the vacuum pull during the dry cycle<br />

26 Hg (inches of mercury) or greater?<br />

RATIONALE: A good vacuum pulls<br />

out excess condensate that remains in<br />

the load when the drying cycle begins.<br />

The maximum possible vacuum is<br />

30 Hg.<br />

ACTION REQUIRED: Ask the<br />

hospital engineer to monitor the<br />

vacuum reading during the sterilizer<br />

dry cycle. If the vacuum falls below<br />

26 Hg, take action to increase the<br />

vacuum. The most common way to<br />

increase the vacuum is to increase the<br />

“water ejector pressure” that causes<br />

the vacuum phenomenon.<br />

RATIONALE: During the dry cycle,<br />

a vacuum is pulling steam and residual<br />

air from the chamber. After about<br />

10 minutes into the dry cycle, the<br />

temperature in the chamber should<br />

drop below 205° F. This drop in<br />

temperature is a phenomenon that<br />

occurs when the chamber experiences<br />

negative pressure due to the vacuum.<br />

A temperature above 205° F after<br />

10 minutes into the dry cycle indicates<br />

a solenoid valve leak above the steam<br />

inlet. Such a leak can draw steam<br />

(moisture) back into the sterilizer<br />

chamber during drying, causing<br />

wet packs.<br />

ACTION REQUIRED: Ask hospital<br />

personnel to read the chamber<br />

temperature in the sterilizer 10<br />

minutes into the dry cycle. If the<br />

temperature exceeds 205° F, ask the<br />

sterilizer manufacturer maintenance<br />

representative or the hospital sterilizer<br />

maintenance employee to explain the<br />

high temperature. The high temperature<br />

is a direct indication that the<br />

solenoid valve above the steam inlet is<br />

opening up and leaking steam during<br />

the dry cycle.<br />

3


INNER WETNESS<br />

(continued)<br />

■<br />

■<br />

4. Is the steam inlet pressure adequate in<br />

the steam line prior to the point where<br />

steam enters the sterilizer?<br />

RATIONALE: Steam is generated at a<br />

boiler under high pressure, then as the<br />

steam travels through the line (pipes),<br />

the pressure is stepped down, usually<br />

in the middle of the line, then at the<br />

sterilizer. If the pressure in the middle<br />

of the line is at 60 pounds per square<br />

inch gauge (psig), and the pressure<br />

delivered at the sterilizer is at 30 psig,<br />

the pressure difference would be 30<br />

psig, (i.e., 60 psig- 30 psig = 30 psig).<br />

The bigger the pressure difference,<br />

the better the evaporation of water<br />

droplets in the chamber during the<br />

sterilization process. (The sterilizer<br />

manufacturer typically presets this setting<br />

between 30-35 psig.)<br />

ACTION REQUIRED: The hospital<br />

engineer should provide the steam<br />

pressure reading in the steam line<br />

prior to the point where steam enters<br />

the sterilizer. The reading should be<br />

60-80 psig.<br />

5. Is wetness isolated only in basin sets?<br />

RATIONALE: Basin sets are the main<br />

culprit when it comes to loading problems<br />

that cause wetness. The potential<br />

for wetness to occur is high because<br />

there are so many items in the basin<br />

that can trap water, such as emesis<br />

pans, bowls, and medicine cups.<br />

ACTION REQUIRED: If wetness is<br />

primarily in basin sets, Central<br />

Service/SPD staff should check the<br />

positioning of items inside the basin.<br />

To make sure basins are loaded properly,<br />

perform a test using an unwrapped<br />

basin set. Take the unwrapped basin<br />

set to a sink. Run water over the items<br />

in the basin. With the assistance of a<br />

Central Service/SPD employee, tilt<br />

the basin as it would be positioned if<br />

it were in the sterilizer. Notice how the<br />

water drains off the basin contents.<br />

Does any pooled water remain inside<br />

or outside the basin set? If pooled<br />

water remains, there are two options<br />

for solving the problem:<br />

a. Reposition the item where pooled<br />

water is noted so water drains off the<br />

item when tilted above the sink.<br />

b. If the item cannot be repositioned<br />

(i.e., the “lip” on the outer rim of the<br />

basin), add an absorbent towel to wick<br />

away pooled water.<br />

Make sure there are no un-anchored<br />

items (like medicine cups) which may<br />

tip back upwards when the basin set is<br />

loaded, and then tip over, spilling<br />

water into the set when the set is<br />

unloaded.<br />

4


OUTER<br />

WETNESS<br />

■ Gather specific information by asking the following questions:<br />

B. Are you seeing the wetness on the outside<br />

of the package? If yes, then …<br />

■<br />

■<br />

1. Have the traps directly behind the<br />

sterilizer been checked to ensure the<br />

traps are working properly?<br />

RATIONALE: If the trap is running<br />

“cold”, it could be stuck closed. If the<br />

trap is stuck closed, excess water<br />

gathering along the inside of the pipes<br />

could fill the trap, so the excess water<br />

in the trap would have no place to<br />

evacuate. Since the trap would be<br />

filled with water, the result is water<br />

flowing out of the trap and pouring<br />

into the sterilizer, causing water to<br />

“rain” on the outside of the packages.<br />

ACTION REQUIRED: Ask the<br />

hospital engineer to assess whether<br />

the traps behind the sterilizer are<br />

working properly.<br />

2. Is the vacuum pull during the dry cycle<br />

26 Hg (inches of mercury) or greater?<br />

RATIONALE: A good vacuum pulls<br />

out excess condensate that remains in<br />

the load when the drying cycle begins.<br />

The maximum possible vacuum is 30<br />

Hg.<br />

ACTION REQUIRED: Ask the<br />

hospital engineer to monitor the<br />

vacuum reading during the sterilizer<br />

dry cycle. If the vacuum falls below<br />

26 Hg, take action to increase the<br />

■<br />

■<br />

vacuum. The common way to increase<br />

the vacuum is to increase the “water<br />

ejector pressure” that causes the<br />

vacuum phenomenon.<br />

3. Is the “check valve” below the sterilizer<br />

chamber working properly? Is there<br />

even a “check valve” installed below<br />

the drain?<br />

RATIONALE: A “check valve”<br />

installed below the chamber drain<br />

helps prevent an upspray of<br />

water from the drain during the<br />

sterilization cycle.<br />

ACTION REQUIRED: Especially<br />

if water is present on the lower<br />

portion of the load, ask the sterilizer<br />

maintenance person to verify function<br />

of the check valve.<br />

4. Is the sterilizer shelving unit a cause of<br />

outer wetness?<br />

RATIONALE: Sometimes moisture<br />

droplets on the outside of the package<br />

follow the outline of the sterilizer<br />

shelving unit configuration. This type<br />

of outer wetness is due to one of the<br />

following:<br />

(1) Excess air in the chamber cools the<br />

metal shelving unit and causes moisture<br />

droplets to form on the shelving unit.<br />

This excess air in the chamber usually<br />

occurs in all linen loads where air pockets<br />

exist between the stacks of cloth. The air<br />

5


OUTER WETNESS<br />

(continued)<br />

creates a cooling effect on the metal<br />

shelving unit, causing condensate to<br />

form.<br />

(2) The shelving unit has been<br />

designed in a configuration that traps<br />

water so that when the shelving unit is<br />

removed from the sterilizer, the water<br />

splashes onto the packages below.<br />

ACTION REQUIRED: (1) Discuss<br />

extending the drying time on linen<br />

loads only, and (2) ask the hospital<br />

engineer/sterilizer representative<br />

whether or not it would be a good idea<br />

to “bend down” the metal on the<br />

shelving unit where water is getting<br />

trapped, or to drill holes in the problem<br />

area if rust formation on the shelving<br />

unit is not a concern.<br />

■<br />

5. Has the hospital engineer evaluated<br />

the design of the steam line to look<br />

for “U-shaped” pipe configurations<br />

or “dips” in the piping?<br />

RATIONALE: Sometimes the pipe<br />

configuration in the steam line can be<br />

improved to prevent water from pooling<br />

inside the pipes and being pushed<br />

into the sterilizer.<br />

ACTION REQUIRED: The hospital<br />

engineer can evaluate whether pipes<br />

behind the sterilizer are suitably configured<br />

and whether pipes are dipping<br />

in the middle. Actions the engineer can<br />

take include reconfiguration of the<br />

pipes or placing “traps” on the area of<br />

the pipe that is collecting water.<br />

6


SHORT-TERM<br />

SOLUTIONS<br />

■<br />

Here is a list of solutions the customer may<br />

consider in the interim. Keep in mind that<br />

these are only short-term solutions.<br />

■<br />

Be sure to follow up with the customer to<br />

ensure that the customer is taking actions<br />

to solve the wet pack problem.<br />

■<br />

■<br />

■<br />

■<br />

Pre-heat items in the sterilizer<br />

for 10 minutes prior to starting<br />

the cycle.<br />

If inner wetness is occurring, add<br />

absorbent towels to the inside of<br />

the package to wick moisture.<br />

If outer wetness is occurring,<br />

drape the items already loaded<br />

on the sterilizer cart with a large<br />

piece of absorbent material, (i.e.,<br />

a large cloth wrapper or sheet).<br />

Extend the drying time.<br />

7


AT KIMBERLY-CLARK, OUR MISSION IS<br />

TO DELIVER CLINICAL SOLUTIONS<br />

THAT YOU CAN DEPEND ON TO MEET THE<br />

DEMANDS OF YOUR FAST-PACED WORLD.<br />

FROM SURGICAL SOLUTIONS TO PREVENTING<br />

HEALTHCARE-ASSOCIATED INFECTIONS,<br />

WITH KIMBERLY-CLARK YOU’LL<br />

ALWAYS HAVE ONE LESS WORRY.<br />

Sterilization <strong>Pack</strong>aging<br />

Surgical Drapes<br />

Surgical Gowns<br />

Temperature Management<br />

Facial Protection<br />

Medical Gloves<br />

Protective Apparel<br />

Commitment to Excellence<br />

If, for any reason, our products do not meet your expectations, please<br />

let us know your comments or suggestions for improvement. Your input<br />

will result in a concerted effort on our part to meet your requirements.<br />

Our goal is to provide quality products that completely meet your needs<br />

time after time.<br />

* Registered Trademark or Trademark of Kimberly-Clark Worldwide, Inc.<br />

© 2006 KCWW. All rights reserved.<br />

KLM-705<br />

H8010

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