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DEFINITY Communications System Generic 2 and System 85

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Call Coverage/Consult<br />

To answer a call for a<br />

coworker for whom you<br />

are a coverage point<br />

1 Press the call appearance button of the incoming call<br />

when ring begins or green light flashes<br />

Note: The call is not at your terminal until the<br />

green light is flashing.<br />

To leave a message telling<br />

a coworker to call the<br />

original caller’s extension<br />

1 Press Coverage CallBack while connected to the call<br />

[confirmation tone]<br />

Note: To leave a message telling a coworker to call<br />

you, press LWC instead.<br />

To use the Consult<br />

feature to talk privately<br />

with a coworker after<br />

answering a redirected<br />

call<br />

1 Press Transfer or Conf<br />

[dial tone]<br />

• Call is temporarily put on hold<br />

2 Press Menu <strong>and</strong> then press the softkey below Cnslt<br />

or Press Consult [priority ring to coworker]<br />

or Dial the coworker’s extension<br />

[single-burst ring to coworker]<br />

Note: You can privately discuss call; if the coworker<br />

is not available, press the call appearance button<br />

next to the fluttering light to reconnect to the call.<br />

If your coworker has activated Send All Calls, you<br />

must use the Consult feature to reach your coworker.<br />

3 Press Transfer again to send the call to the coworker<br />

or Press Conf to make it a 3-party call<br />

20

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