National Quality Standards Framework (NQSF) - Homeless Agency

PART 3: Self-Assessment by youth work organisation
3.1 Statement of Youth Work Practice 19
3.2 Core Principles 20
3.3 Standards
3.3.1 Planning 21
3.3.2 Practice 22
3.3.3 Progression 23
3.3.4 Monitoring and Assessment 24
3.3.5 Policies and Procedures 25
3.3.6 Governance and Operational Management 26
3.3.7 Strategy 27
3.3.8 Volunteers 28
3.3.9 Human Resource Management 29
3.3.10 Collaboration and Integration 30
iv
PART 4: External Assessment by VEC Officer/NQSF Standards Officer
4.1 Organisation information 31
4.2 Review of documentary evidence 32
4.3 Observations on practice 33
4.4 Focus groups with stakeholders 34
PART 5: Continuous Improvement Plan (CIP)
5.1 Core Principles 35
5.2 Standards on Youth Work Practice and Provision 36
5.3 Standards on Organisational Management and Development 37
PART 6: Progress Report – Self-Assessment (6.1) and External Assessment (6.2)
6.1 Progress Report – Self-Assessment
6.1.1 Organisation information 39
6.1.2 Core Principles 40
6.1.3 Standards 41
6.1.4 Further Actions and Emerging Issues 42
6.1.5 Impact and Improvement 43
6.2 Progress Report – External Assessment by VEC Officer/NQSF Standards Officer 44
Appendix
NQSF Working Group 47
NQSF Implementation Group 47
Organisations that participated in the NQSF Pilot 48