National Quality Standards Framework (NQSF) - Homeless Agency

■ ■ Solution-focused – that the manner in which we work will be open, honest and supportive. We will work with
integrity towards finding shared solutions to any emerging impediments to the work.
■ ■ Challenging and developmental – that we recognise the challenges in implementing the NQSF and are
committed to working developmentally.
■ ■ Realistic and clear – that we recognise that the expectations and capacity of the various stakeholders are many
and varied. We will seek to communicate effectively the purpose, process and outcomes to all concerned in a
clear and constructive manner.
■ ■ Focused on the benefits – that we are convinced that the process will bring considerable benefits to all
stakeholders, including young people, management, staff, volunteers and funding providers.
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