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Making Waves October 07 - James Paget University Hospitals

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Inside our Preassessment Clinic<br />

Staff will know that the preassessment clinic prepares patients for admission to surgery, as<br />

. inpatients or day cases. Patients normally have an appointment with a preassessment nurse<br />

one to two weeks before their operation. But what does the clinic achieve, and how? Here,<br />

Michael Lundberg Consultant Anaesthetist, Michelle Thompson, Preassessment Sister and<br />

Donna Carrier, Anaesthetic Administrator explain all. They recently made the semi-finals in an<br />

Eastern region Health Care Innovation Contest, and wanted to share what we told them with<br />

<strong>Making</strong> <strong>Waves</strong> readers.<br />

Left: The Preassessment Clinic team: left to right: Michael<br />

Lundberg, Consultant Anaesthetist; Debbie Norton, Staff<br />

Nurse; Sharon O’Connor, Sister; Irene Spencer, Admissions<br />

Coordinator and Michelle Thompson, Senior Sister.<br />

So what does Preassessment Do?<br />

The prospect of having even minor surgery can stir up<br />

considerable anxiety in a patient. A good psychological<br />

preparation is essential and has been shown to speed up<br />

recovery. Thus a lot of information is given to clarify what lies<br />

ahead, and ample time is allowed for questions. Many patients<br />

also need bloods taken, X-rays or ECGs done and medications<br />

stopped or modified. The Kardex and other paperwork are<br />

initiated to facilitate the admission process and pre-clerking (ie<br />

examination by a junior doctor) is frequently done at this point.<br />

One of our most important tasks is to identify the patients<br />

at risk of developing complications during or after the<br />

operation. Due to other illnesses patients may lack the<br />

functional reserves to meet the stress imposed by major surgery<br />

which has been compared to running half a marathon. Function<br />

of key organs can be so compromised that anaesthesia is<br />

hazardous. It is essential that these patients are thoroughly<br />

investigated before the operation so that specific risks can be<br />

identified and precautions taken. Such a patient may need<br />

specially tailored anaesthetic technique, monitoring and organ<br />

function support both during and after the operation. They will<br />

also benefit from close monitoring in the high dependency unit<br />

(HDU) for a time after the operation. Studies have shown a clear<br />

decrease in complications if patient risk factors are properly<br />

managed. Fewer complications translate directly into shorter<br />

length of stay and a higher patient turnover.<br />

High-risk patients are traditionally picked up by surgeons.<br />

They communicate with their anaesthetist who then initiate an<br />

investigation of the patient. Some patients slip through the net,<br />

however. When the patient is seen at preassessment one to two<br />

weeks before admission it’s often too late to address serious<br />

health problems and the operation has to be deferred.<br />

Occasionally, these patients are only picked up after admission<br />

and promptly cancelled by the anaesthetist. The patient is<br />

distressed, the surgeon occasionally upset, bed and theatre list<br />

management poor, and the result is sub-optimal use of hospital<br />

resources.<br />

4 <strong>October</strong> 20<strong>07</strong> <strong>Making</strong> <strong>Waves</strong><br />

All about the Well Being Questionnaire (WBQ)<br />

In 2004 Dr Frayssinet (then a JPUH Consultant Anaesthetist)<br />

developed a system to address these short term cancellations.<br />

On decision to operate the patient is asked to fill out a health<br />

questionnaire (WBQ) designed to flag up health problems and<br />

given a slot on the waiting list. A preassessment nurse uses<br />

information from the WBQ to risk grade the patient. BMI (body<br />

mass index), general health score, exercise tolerance and type of<br />

surgery (minor/ intermediate/major) make up a risk index.<br />

Patients who are fit or have well controlled systemic disease<br />

have telephone preassessment or an appointment with a<br />

preassessment nurse. Patients with a high risk score have their<br />

notes reviewed by a consultant anaesthetist, who decides if they<br />

need a clinic appointment or further investigations and plans<br />

the level of postoperative care. No patient has their waiting list<br />

number activated unless they have been “green-lighted” by<br />

dedicated preassessment staff or an anaesthetist.<br />

The gains of the system are that resources are focused on the<br />

high risk patients, who need them most. Waiting time is used to<br />

identify and if possible optimise treatment of co-existing illness<br />

that might affect surgical outcome. Unless exceptional measures<br />

are necessary (such as coronary interventions) no patient loses<br />

their original place on the waiting list.<br />

The WBQ system was launched as a pilot covering general<br />

surgical and urological patients in January 2005. It quickly<br />

proved its worth, as showed by an audit of the first six months<br />

running: short term cancellations for major medical problems<br />

had ceased to be a problem. Gynaecology joined the system<br />

from April 20<strong>07</strong>.<br />

Part of the<br />

Anaesthetic<br />

administrative<br />

team:<br />

Donna Carrier,<br />

Anaesthetic<br />

Administrator<br />

and Sharon<br />

Peek,<br />

Anaesthetic<br />

WBQ<br />

secretary.<br />

www.jpaget.nhs.uk

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