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Manual Liquid Handling - John Morris Scientific

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Services<br />

Pipettes are precision instruments used daily in<br />

routine laboratory work and often involved in critical<br />

laboratory applications. Like any other instrument<br />

they need to be serviced and calibrated regularly to<br />

ensure that they perform to the highest standards.<br />

In line with the ISO 8655, Gilson recommends<br />

disassembling, cleaning, replacement of worn parts<br />

and checking of the calibration every 6 months or<br />

at least once a year. Gilson is a worldwide network<br />

of specialists present in more than 50 countries<br />

offering a breadth of services to address the<br />

demanding requirements of international standards,<br />

Good Laboratory Practices and internal procedures.<br />

Ultimately, we work to provide you with flexible<br />

solutions to extend pipette lifetime and assure you<br />

the highest level of continued accuracy and precision<br />

at a minimum cost.<br />

Gilson Service network<br />

of trained distributors<br />

All Gilson technicians are highly qualified after<br />

extensive training by Gilson at the factory and share<br />

Gilson’s experience. Their skills are continuously improved<br />

for new or upgraded products. Gilson Service Centers are<br />

routinely audited to check their abilities.<br />

Gilson preventive maintenance<br />

- repair & calibration services<br />

Pipettes are a staple of most laboratories and probably<br />

one of the most extensively used pieces of equipment.<br />

The pipette is made of a variety of mechanical and/or<br />

electronic parts moving against each other that are often<br />

exposed to corrosive or hazardous chemicals. This exposure<br />

may result in barely visible damage that may not be discovered<br />

unless regular service has been carried out. For example:<br />

• The pipette has been tested on the balance, and is imprecise<br />

and/or inaccurate.<br />

• The pipette leaks after a long period of use.<br />

• The pipette leaks after having been exposed to<br />

contaminating liquids.<br />

• The piston seal and/or O-ring are worn out.<br />

• The stainless steel piston is scratched.<br />

Gilson Service Center gives you the<br />

priority<br />

• No surprises, you pay for what is on the<br />

estimate<br />

• We propose various service offers adapted<br />

to your budget<br />

• We guarantee that Gilson genuine spare<br />

parts are used in all repairs<br />

• We guarantee that the personnel is<br />

regularly audited and the equipment<br />

checked daily<br />

• The tip-holder or other parts (tip-ejector, push<br />

button, connecting nut, etc) are damaged, chemically<br />

attacked or worn.<br />

Servicing your pipette regularly will provide you peace of<br />

mind regarding its performance and reliability. Gilson offers<br />

flexible service solutions that suit your environment:<br />

• Diagnosis, repairs, and calibration.<br />

• Preventive maintenance contract to implement the<br />

level of service most appropriate to your needs (what,<br />

how often, number of pipettes, cycle time, etc.).<br />

• Calibration by gravimetric method to check the performance<br />

of your pipettes according to the ISO 8655 standard,<br />

including ISO17025 calibration with the Calibration certificate<br />

delivery, adapted to your budget (see page 18).<br />

44<br />

<strong>Manual</strong> <strong>Liquid</strong> <strong>Handling</strong> Catalog 2007 / January - More information available at www.gilson.com

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