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April 2011 - St. Vincent's Health System

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<strong>St</strong>. Vincent’s <strong>Health</strong>Care Associate Newsletter <strong>April</strong> <strong>2011</strong><br />

The Charles E. and Dianne T. Rice Family Foundation Donates<br />

<strong>St</strong>atue of <strong>St</strong>.Vincent with Child<br />

By Kathie Ford<br />

Marketing and Communications<br />

<strong>St</strong>atue of <strong>St</strong>. Vincent and child in <strong>St</strong>. Vincent’s<br />

Medical Center lobby.<br />

Lonnie Young (Moyer Marble), Dan Rice and<br />

Capt. Robert Rasmussen (Artist)<br />

Visitors and associates watched in awe as a<br />

beautiful statue of <strong>St</strong>. Vincent with a child<br />

was installed in <strong>St</strong>. Vincent’s main lobby on<br />

March 14. Our heartfelt thanks go to the<br />

Charles E. and Dianne T. Rice family for this<br />

inspirational gift.<br />

The artist, Captain Robert Rasmussen,<br />

Director of the National Aviation Museum<br />

in Pensacola, FL, and a former Blue Angel,<br />

was on site for the delivery and installation<br />

of the statue. He is the creator of the Daughters<br />

of Charity statues and the <strong>St</strong>. Vincent<br />

statue that stands in the hallway leading from<br />

Admitting to the ER.<br />

Using the ancient “lost-wax” process,<br />

Rasmussen spent eight months creating the<br />

statue — his first ever of <strong>St</strong>. Vincent with a<br />

child. Rasmussen’s artistry includes a personal<br />

touch — the face of the child reflects the<br />

face of his precious granddaughter.<br />

<strong>St</strong>. Vincent’s Tony Esposito worked with<br />

Moyer Marble to create the 800-pound base<br />

for the statue. The base was built in two<br />

pieces and four men were involved in moving<br />

it from the truck to the lobby.<br />

Dan Rice, the son of Charles and Dianne<br />

Rice, along with Rasmussen and Lonnie<br />

Young from Moyer’s Marble gathered with a<br />

group of onlookers who gasped and whispered<br />

as the 500-pound statue was maneuvered<br />

out of the foundry truck that brought it<br />

from Pensacola.<br />

Atop its marble base, the statue stands more<br />

than seven feet tall.<br />

mission<br />

Rooted in the loving<br />

ministry of Jesus as<br />

healer, we commit<br />

ourselves to serving all<br />

persons, with special<br />

attention to those who are<br />

poor and vulnerable.<br />

Our Catholic health<br />

ministry is dedicated to<br />

spiritually centered<br />

holistic care, which<br />

sustains and improves the<br />

health of individuals and<br />

communities. We<br />

are advocates for a<br />

compassionate and just<br />

society through our<br />

actions and words.<br />

Inside Mediscoop<br />

4<br />

13<br />

16<br />

Associate<br />

Engagment Survey<br />

Cruising Cafe<br />

Patients Say Thanks


SVHC Says Goodbye<br />

to Three Beloved Associates:<br />

Fr. Gerald Clark<br />

Randy Hartley<br />

Joye <strong>St</strong>rickland<br />

Their Leadership Exemplified Our Mission and Core Values<br />

FR. GERALD CLARK: Served with Dedication and Compassion<br />

By Tracie Cox Loftis<br />

Director of Pastoral & Vincentian<br />

Services<br />

Father Gerald Clark retired effective<br />

<strong>April</strong> 1, following nine years of dedicated<br />

service to <strong>St</strong>. Vincent’s <strong>Health</strong>Care.<br />

A true servant leader, Fr. Clark shaped<br />

the Spiritual Care in our health system<br />

serving as interim Director of Pastoral<br />

Care for several years. As Chaplain, he<br />

graciously touched the lives of many<br />

patients and associates over the years<br />

and will be missed by all.<br />

Associates stopped by to visit with Fr.<br />

Clark and wish him farewell during<br />

a reception held in his honor on<br />

March 31. Fr. Gerald’s immediate plans<br />

include a trip to Romania with his<br />

daughter. He will continue his ministry<br />

with the <strong>St</strong>. Justin Martyr Orthodox<br />

Church on Old <strong>St</strong>. Augustine Road.<br />

We wish Fr. Clark all of life’s best,<br />

today and always.<br />

RANDY HARTLEY: Served Ministry with Integrity<br />

By Moody Chisholm,<br />

President and CEO<br />

I am sad to report that Randy Hartley,<br />

Vice President, Operations, Physician<br />

Enterprises is leaving <strong>St</strong>. Vincent’s<br />

<strong>Health</strong>Care. Randy has been selected to<br />

serve as the first Chief Administrative<br />

Officer (CAO) for the new Nemours<br />

Children’s Hospital currently under<br />

construction in Orlando, Florida. This<br />

$400M, 95-bed hospital and integrated<br />

ambulatory clinic is scheduled to<br />

open in the Summer of 2012 and will<br />

be located in an area known as Lake<br />

Nona Medical City.<br />

Randy came to <strong>St</strong> Vincent’s in September<br />

2005 following his retirement from<br />

active duty in the US Air Force. He<br />

initially served as Director in the Family<br />

Medicine Center for a little under<br />

two years where he worked with the<br />

faculty, residents and associates to<br />

expand and grow this important part<br />

of our Ministry. In July 2007, he was<br />

2 APRIL <strong>2011</strong>


tapped to serve as Vice President,<br />

Clinical Services, for the new <strong>St</strong> Luke’s<br />

Hospital and was part of the team who<br />

led the transition from Mayo Clinic in<br />

<strong>April</strong> 2008. In September of 2008, we<br />

asked Randy to serve as VP/Administrator<br />

at <strong>St</strong> Luke’s. He provided<br />

stability during this challenging time<br />

and partnered with senior leaders to<br />

more closely integrate the operations of<br />

both <strong>St</strong> Luke’s and <strong>St</strong> Vincent’s.<br />

Due to his background in physician<br />

practice management and operations,<br />

I asked Randy to transition to a newly<br />

established position as the VP of Operations<br />

for our Physician Enterprise.<br />

In this role, he applied his talents to<br />

our fast-growing <strong>St</strong>. Vincent’s Physician<br />

Enterprise where he served with Carrie<br />

Goodwin, SVP, to rapidly expand our<br />

physician network while maintaining<br />

operational integrity.<br />

I thank Randy for the hard work and<br />

impact he has had on our Ministry. I<br />

consider him to be a man of incredibly<br />

high integrity. When asked of his<br />

thoughts about leaving, Randy stated:<br />

“As I depart <strong>St</strong> Vincent’s, I do so with a<br />

combination of excitement for this new<br />

challenge of caring for children with<br />

Nemours tinged with sadness for leaving<br />

so many close friends. The SVHC<br />

faith-based service to others stands as<br />

a beacon of hope for our community,<br />

state and nation. I will carry what I<br />

have learned and shared here in my<br />

heart always. I wish <strong>St</strong> Vincent’s and<br />

Ascension <strong>Health</strong> much continued success<br />

in the future. ”<br />

JOYE STRICKLAND: Served Ministry with Dedication<br />

By Sean M. Fitzpatrick, CPA, MBA<br />

Vice President, Finance Operations<br />

Joye <strong>St</strong>rickland, Vice President,<br />

Finance/<strong>System</strong> Controller is leaving<br />

<strong>St</strong>. Vincent’s <strong>Health</strong>Care after 28 years<br />

of dedicated service to our ministry.<br />

Joye’s last day will be Friday, May 6.<br />

She came to <strong>St</strong>. Vincent’s in January<br />

1983 on a temporary assignment as the<br />

Finance lead to plan and implement a<br />

new general ledger system. Recently,<br />

Joye has been serving as the Finance<br />

lead on the Symphony project team<br />

and, through her diligence and can-do<br />

attitude, has done a great job helping<br />

to keep us “green” with this important<br />

initiative.<br />

Joye’s integrity, professionalism and<br />

dedication to excellence have greatly<br />

influenced <strong>St</strong>. Vincent’s accounting,<br />

financial reporting, accounts payable<br />

and payroll functions. This is most<br />

evident in the timeliness and quality of<br />

the monthly closing process, quarterly<br />

financial reporting requirements for<br />

Ascension <strong>Health</strong> and year-end audits.<br />

When I asked Joye to comment on her<br />

legacy at <strong>St</strong>. Vincent’s, she was typically<br />

humble: “I’ve come full circle. I<br />

was hired to implement a new general<br />

ledger system 28 years ago and am<br />

leaving when a new general ledger<br />

system implementation is in process.”<br />

Joye added, “I’m thankful for the time<br />

I’ve had with the <strong>St</strong>. Vincent’s Ministry.<br />

I will miss those I’ve worked with<br />

and I truly appreciate the support I’ve<br />

received from all these many years.”<br />

Please join me in thanking Joye for her<br />

contributions to <strong>St</strong>. Vincent’s and wishing<br />

her all the best in the years to come.<br />

APRIL <strong>2011</strong> 3


SVHC Physician<br />

Enterprises Names<br />

Dawn<br />

Fichtner<br />

as Cardiology<br />

Group Practice<br />

Administrator<br />

<strong>St</strong>. Vincent’s<br />

Medical Center<br />

celebrates its<br />

95th birthday<br />

on May 2.<br />

By Randy Hartley<br />

Vice President Operations,<br />

Physician Enterprises<br />

I am very happy to announce the<br />

selection of Dawn S. Fichtner as<br />

<strong>System</strong> Group Practice Administrator<br />

of Cardiology Services for <strong>St</strong> Vincent’s<br />

Physician Enterprises.<br />

In this new position, Dawn will be<br />

responsible for day to day cardiology<br />

practice management, operations,<br />

performance and efficiency. She will<br />

oversee cardiology department practice<br />

managers and support staff for both<br />

Diagnostic Cardiology Associates and<br />

<strong>St</strong> Luke’s Cardiology. An important<br />

part of her duties will be coordinating<br />

and assisting entity Medical Directors,<br />

Governing Boards and committees,<br />

Service Line Directors and Managers<br />

with strategic planning and business<br />

development initiatives.<br />

Dawn is a seasoned healthcare administrator.<br />

She served as Administrative<br />

Director of the Neuroscience Institute<br />

at Shands Jacksonville as well as the<br />

Director of Patient Relations at Shands.<br />

She began her career in healthcare as a<br />

medical assistant and surgical technician<br />

and rapidly moved up through<br />

increasing levels of responsibility.<br />

She earned a Bachelor of Arts Degree<br />

in Business Administration and holds a<br />

Masters Degree in <strong>Health</strong>care Administration<br />

from the University of North<br />

Florida.<br />

Please join me in congratulating Dawn<br />

on her selection for this important<br />

leadership position. She will maintain<br />

offices at both the Diagnostic Cardiology<br />

Associates office on King <strong>St</strong>reet and<br />

<strong>St</strong>. Luke’s Cardiology on the Southside<br />

near <strong>St</strong> Luke’s Hospital.<br />

Celebrate by attending a Mass<br />

of Thanksgiving that day:<br />

10:30 a.m.<br />

<strong>St</strong>. Catherine Laboure ‘<br />

Manor Chapel<br />

11:30 a.m.<br />

<strong>St</strong>. Vincent’s Medical<br />

Center Chapel<br />

12 noon<br />

<strong>St</strong>. Luke’s Hospital Chapel<br />

More celebration information<br />

will be sent by email soon.<br />

4 APRIL <strong>2011</strong>


Beginning May 2, go to www.jaxhealth.com/survey<br />

or Intranet homepage under Associate Services.<br />

It is time again to find the answer to this important question:<br />

Would you recommend our <strong>Health</strong> Ministry to your friends<br />

and family as a great place to work?<br />

Our ability to attract and retain skilled, caring and inspired associates —<br />

and to ensure they are fully engaged in our organization’s work — is key<br />

to achieving our Vision and fulfilling our Mission. We continue to strive to<br />

ensure that all associates are engaged in a Model Community of Inspired<br />

People — focused on our Mission, capable of reaching their full potential<br />

and flourishing in a culture that supports them.<br />

To measure associate engagement, for the last two years we have taken<br />

a common survey across <strong>St</strong>. Vincent’s <strong>Health</strong>Care. This allows us to work<br />

more closely together to share ideas and best practices. After reviewing<br />

survey results, you and your colleagues have been working together to<br />

develop approaches to improve our culture and make us an employer of<br />

choice in our community.<br />

It is time once again to conduct the Associate Engagement Survey to see<br />

how we’re doing. This is a vital opportunity to voice your feedback anonymously<br />

on what is working well and areas for continued improvement. As<br />

in the past, survey responses will be completely confidential; no one at<br />

our <strong>Health</strong> Ministry or in Ascension <strong>Health</strong> will see any individual survey<br />

responses. However, in workgroups where 10 or more associates respond to<br />

the survey, written comments will be reported verbatim (but without names).<br />

The survey results will be used by leaders working with their teams to<br />

identify key areas for further improvement and develop specific plans of<br />

action to address those areas. I encourage you to participate in the survey.<br />

By providing your candid feedback, together we can create a community of<br />

associates who are passionate about our work each day.<br />

Take the survey and submit your entry form for one of<br />

these great prizes:<br />

Xbox & Kinect<br />

Wii Sports/ Resort & Wii Fit Plus<br />

iPod Touch<br />

19” Samsung LCD Flat Screen<br />

New iPad 16GB<br />

7” Memorex Portable DVD Player<br />

Olympus Digital Camera Sony - Bloggie Touch HD Camcorder<br />

Samsung Blu-ray Disc Player Hewlett Packard Mini Netbook<br />

Hewlett Packard Laptop


Congratulations<br />

By Gina McGinn<br />

to Our 285<br />

Certified<br />

<strong>St</strong>. Vincent’s <strong>Health</strong>Care is preparing to<br />

celebrate its third annual Certified Nurse’s Day.<br />

It’s a special day of recognition to celebrate<br />

the contributions of board certified nurses, the<br />

advancement of nursing professionalism and<br />

the higher standards and better outcomes in<br />

patient health.<br />

Certified Nurses Day is celebrated on March<br />

19, the birthday of Margretta “Gretta” Madden<br />

Nurses<br />

<strong>St</strong>yles. Gretta <strong>St</strong>yles was a pioneer across<br />

the globe in championing the value of nursing<br />

certification in the 1970’s. Dr. <strong>St</strong>yles’ legacy has<br />

brought awareness to the growing role of board<br />

certification in contributing to high standards of<br />

patient care.<br />

Certified nurses have met rigorous requirements<br />

to achieve this expert credential. Certified<br />

Nurses Day is an opportunity to recognize<br />

and encourage nurses to pursue this important<br />

step in their careers. Specialty certification not<br />

only fosters professional growth but promotes<br />

career development and is formally recognized<br />

through <strong>St</strong>. Vincent’s <strong>Health</strong>Care’s Clinical<br />

Practice Development Program (CPDP).<br />

<strong>St</strong>. Vincent’s <strong>Health</strong>Care applauds their certified<br />

nurses for their knowledge, skills and experience<br />

demonstrated by achieving certification<br />

in a nursing specialty to promote optimal<br />

outcomes for patients.<br />

ST. VINCENT’S<br />

Administration<br />

Darnell, Karen<br />

Lipsky, Jan<br />

Mortensen, Peggy<br />

Nursing Administration<br />

Bailey, Robert L<br />

Lagmay, Priscilla<br />

Kleinhelter, Pam<br />

Beltz, Suzanne<br />

Brandt, Magrieta J<br />

Courtney, Kathleen<br />

Dean, Sara<br />

Debile, Tina<br />

Dupont, Sandra K<br />

Fox, Diane<br />

Moore, <strong>St</strong>ephanie V<br />

Willis, Vicky<br />

Wilson, Debra<br />

Cardiac Services<br />

Veal, Christine<br />

Bed Allocation & Nursing<br />

Supervision<br />

Bautista, Lydia C<br />

Deguzman, Delia T<br />

Lewis, Meredith<br />

McIntyre, Charlotte<br />

Scott, Melissa L<br />

Open Heart Recovery<br />

Bell, Jeronical D<br />

Bennett, Jessica L<br />

Dailey, Matthew<br />

Dedmon, Suzanne M<br />

Flottmann, Jacqueline R<br />

Gifford, Sherry L<br />

Hill, Jennifer L<br />

Kesslar, Karen A<br />

Kirk, Patricia<br />

Miller, Denise G<br />

Myers, Mary L<br />

Toth, Lori M<br />

2 East<br />

Baumgartner, Melissa<br />

Burkert, Linda M<br />

Dailey, Matthew J<br />

Espiritu, Mercuria<br />

Floyd, Samuel<br />

Moses, Bree<br />

Palomo, Rey J<br />

Salas, Katherine R<br />

Swiercek, Michael R<br />

3 East<br />

Castillo, Margarita T<br />

Padilla, Sharon M<br />

Savage, Monica H<br />

Tillman, Mary Clarice<br />

Viray, Daphne A<br />

5 East<br />

Burgos, Julieto<br />

Hamilton, Toni M<br />

Shanks, Helana<br />

5 North<br />

Coffey, Angel<br />

<strong>St</strong>afford, Cassandra<br />

5100<br />

Burgos Jr, Julieto B<br />

Dialysis<br />

Murray, Sheila L<br />

3500<br />

Alcudia, Runelson<br />

Bagrow, Pat<br />

Cobb, Jason H<br />

Glinka, Jane<br />

Greathouse, Elizabeth D<br />

Moroz, Denise E<br />

Roberts, Amber M<br />

<strong>St</strong>. John, Merlene G<br />

Smith, Selena<br />

Taylor, Sharron A<br />

Tonkinson, Sandra<br />

CCU<br />

Bajagilovic, Alma<br />

Bolanos, Kimberly F<br />

Bellamy, Frank<br />

Clemons, Kayla A<br />

D’Addona, Kimberly D<br />

Davis, Melissa L<br />

Dunning, Brittany<br />

Garabiles, Clarisa D<br />

Gaviria-Correa, Nathalia A<br />

Jowers, Alicia<br />

Lehmann, Melanie S<br />

McDonnell, Christine A<br />

McGuire, Michael E<br />

Moody, Scott<br />

O’ Sullivan, Nuala Anne<br />

Roxas, Patricia<br />

Vanderbilt, Patricia K<br />

Villamor, Amalia P<br />

3 East ICU<br />

Cadogan, John B<br />

Banks, Deborah J<br />

Shelton, Rachel<br />

Wilkinson, Lucia<br />

4 East ICU<br />

Bolante, Joann<br />

Mercado, Octavia<br />

4 East<br />

Swiercek, Michael<br />

4 Center<br />

Livingston, Ebony M<br />

Lizardo, Anabel M<br />

Rivera, Megan<br />

4 West<br />

Coyle, Shannon<br />

Duncan, Sheena<br />

Gamit, Corazon<br />

Morton, Jennifer<br />

Ng, Sow<br />

Parish, Rhonda K<br />

5 West<br />

Colter, Shirley A<br />

Dobrovich, Vincent<br />

Rosano, Rebecca<br />

3 West<br />

Milan, Gloria M<br />

Wound and Ostomy<br />

Heavner, Karen<br />

Mastin, Marilyn<br />

6 APRIL <strong>2011</strong>


Education<br />

Bell, Cheryl<br />

Doyle, Kevin<br />

INF<br />

Foster, Marguerite<br />

Herndon, Antoinette<br />

Kahre, Erroll<br />

Nursery<br />

Combs, Anita N<br />

Cooper, Teresa L<br />

Couey, Suzanne S<br />

Johnson, Donna M<br />

Lauramore, Beverly J<br />

Sanchez, Sheryl L<br />

Smith, Andra J<br />

Taylor, Billie R<br />

Wells, <strong>St</strong>acey M<br />

4 North<br />

Arceo, Juliana K<br />

Burghart, Sabrina L<br />

Crawford, Shelly D<br />

Hermes, Vicki L<br />

Logan, Laura T<br />

Maternity Suites<br />

Cain, Carrie A<br />

Crosby, Robin L<br />

Greenlee, Suzanne<br />

May, Christine M<br />

Newell, Rebecca L<br />

Somers, Michelle A<br />

<strong>St</strong>arling, Karissa K<br />

Taylor, Carolyn B<br />

Watson, Catherine<br />

Woodle, Donna L<br />

Seton Center<br />

Bersinger, Cynthia<br />

Blisky, Kimberly<br />

Ebeltoft, Pat<br />

Fosler, Marguerite<br />

Greene, Amy<br />

Herndon, Toni<br />

Hutsell, Diane<br />

Kahre, Carlene<br />

Kahre, Erroll C<br />

Kerley, Kathi<br />

Ochs, Silvia<br />

Sander, Jane<br />

<strong>St</strong>inson, Mary<br />

Williams, Cindy<br />

3 Center<br />

Anderson, Karen G<br />

Butler, Judie A<br />

Ganas, Maria T<br />

Hill, Joy M<br />

Malecki, Crystal L<br />

Ortho/Neuro OR<br />

Lederman, Naomi S<br />

Luethy, Rebecca F<br />

Raulerson, Shannon P<br />

Rillorta, Natividad<br />

Rica, Kristy<br />

PAT<br />

Kaufmann, Cindy D<br />

OB Outpatient Testing<br />

Nooney, Noreen<br />

Pye, Dorothea S<br />

Taylor, Judy D<br />

Tillery, Marilyn C<br />

Emergency Department<br />

Ambrose, Carolyn J<br />

Davis, Patricia A<br />

Haymore, John<br />

Hicks, Martha M<br />

Hogan, Kim M<br />

Surgical Services<br />

Ackerman, Valerie<br />

Armstrong, Dennis<br />

Beardsley, Amy<br />

Caba, Herminia C<br />

Cook, Molly<br />

Crawford, Heather<br />

Davis, Eileen<br />

Dunn, Rose<br />

Flores, May<br />

Leonard, Meagan<br />

Marsh, Ellen<br />

Shaqareq, Dani<br />

Sinclair-Elie, Melaine K<br />

PACU<br />

Cox, Cheryl<br />

Marsh, Eleen<br />

O’Sullivan, Nuala Anne<br />

Central <strong>St</strong>erile Services<br />

Ritchey, Robin A<br />

Wagner, Julia A<br />

5 North<br />

Coffey, Angel K<br />

Rosano, Rebecca A<br />

<strong>St</strong>afford, Cassandra<br />

Vascular Access Clinic<br />

Armstrong, Dennis K<br />

Creasy, Brenda Z<br />

Obrien, Lydia L<br />

Wollitz, Vicki<br />

Cancer Services<br />

Brown, Tanya S<br />

Holt, Wendy<br />

Neurosciences &<br />

Orthopedics<br />

Hailey-Moore, Cynthia M<br />

Radiation Oncology<br />

Craft, Jennifer L<br />

Lane, Catherine R<br />

Johnson, Edith M<br />

EP Lab<br />

Bozeman, Amie N<br />

Dunn, Cassandra W<br />

Parish Nurse<br />

Schreurs, Diana<br />

<strong>Health</strong>Link<br />

Crossen, Karen<br />

Poole, Frances<br />

<strong>St</strong>evens, Colleen<br />

Learning & Organizational<br />

Development<br />

Jones, Barri<br />

Moore, Frances<br />

Phelps, Rosemary<br />

Weber, Dona<br />

Human Resources<br />

Bowler, Teresa<br />

Oncology Data Services<br />

Anderson, Barbara<br />

Cytology<br />

Crowe, Diana<br />

Walk Of Hope<br />

Daniels, Jane<br />

Care Management<br />

Bryant, Julie<br />

Foley-Sallas, Anne<br />

McCann, Judi<br />

Olive, Sandra<br />

Samuels, Rose<br />

ST. CATHERINE<br />

Algard, Deborah<br />

Estoy, Brenda<br />

Hungate, Terry<br />

Vilardo, Nancy<br />

Williams, Arlene<br />

ST. LUKE’S<br />

Nursing Administration<br />

Hale, Laura<br />

Hendricks, David<br />

Keith, Lorraine<br />

Renaud, Angela<br />

Smith, Christine<br />

Whitehead, Althea<br />

4 South<br />

Eakle, Darlene<br />

Imperial, Estrella<br />

VIP<br />

Jacques-Meltroid, Garcia<br />

MICU<br />

Alexander, Joe<br />

Demartino, Jacqueline J<br />

Gill, Patricia<br />

Grant, Amanda<br />

Haury, Jessica<br />

Hawke, Karla<br />

Li, Yu-Chun<br />

McGinn, Gina<br />

Ray, Lindsey<br />

Sadio, Jannette D<br />

Shimp, Julie C<br />

Smith, Deborah H<br />

Tecson, Alex H<br />

West, Violeta<br />

3 South<br />

Lluberas, Diane<br />

Smatt, Erika<br />

3 East<br />

Martin, Anthony<br />

Family Birth Place<br />

Alderman, Heather<br />

Barefield, Martha<br />

Bauer, Deborah A<br />

Breen, Laura W<br />

East, Joyce<br />

Glass, Kelli<br />

Gravitte, Jennifer<br />

Hamilton, Lisa<br />

Ibanez, Idalmis<br />

Lazar, Joyce<br />

Lowe, Amanda<br />

Macomber, Jean<br />

Mikell, Myrtis<br />

Neil, Audrey<br />

Rica, Kristy<br />

Saffer, Lori<br />

Schwark, Diana R<br />

Shogren, Kimberly<br />

<strong>St</strong>reif, Mary<br />

Udongwo, Victoria<br />

Williams, Shannon<br />

Wissinger, Cecille<br />

Emergency Department<br />

Geronimo, Lori L<br />

Kordonskiv, <strong>St</strong>anislav<br />

Mendoza, Adam<br />

Operating Room<br />

Clarkson, Julia<br />

Maurer, Jaime<br />

Petersen, David W<br />

PACU<br />

Rogers, KC<br />

Rogers, Judy<br />

Fink, Leslie<br />

Bariatric Coordinator<br />

Callan, Jennifer<br />

Associate <strong>Health</strong><br />

Clark, Carolyn<br />

Diabetes Educator<br />

Dobies, Gloria<br />

Interventional Radiology<br />

Tozier, Adam<br />

APRIL <strong>2011</strong> 7


Occupational Therapy<br />

in Acute Care and the Outpatient Setting<br />

By <strong>St</strong>ephanie Bywater, MS, OTR/L and<br />

Megan Schneider, MOT, OTR/L, CEAS<br />

SVMC Rehab and Sports Medicine<br />

When people become sick or inured<br />

their ability to perform their occupations<br />

may become limited. Occupational<br />

therapists (OTs) help these patients<br />

regain what illness and injury have<br />

taken away.<br />

If you have a question about whether<br />

a patient is in need of skilled occupational<br />

therapy services, feel free to ask<br />

an OT or write for an OT consult. If<br />

you feel like you are suffering from a<br />

debilitating disease or condition and are<br />

unable to complete your daily activities<br />

and work duties, talk to your physician<br />

about a possible OT evaluation on an<br />

outpatient basis. It may be just what<br />

you need to get your life back on track.<br />

At SVMC, OTs work with medical,<br />

surgical, neurological, and orthopedic<br />

acute care patients and outpatients.<br />

A specialty area of occupational or<br />

physical therapy is Lymphedema<br />

Therapy. <strong>St</strong>. Vincent’s currently has<br />

two occupational therapists who are<br />

Certified Lymphedema Therapists and<br />

specialize in the treatment of individuals<br />

with a disruption to their lymphatic<br />

system. When the lymphatic system is<br />

compromised, the human body has difficulty<br />

getting rid of protein-rich fluid<br />

that accumulates in the extracellular<br />

space.<br />

A specialty area often pursued by<br />

outpatient occupational therapists is the<br />

Certification in Hand Therapy (CHT).<br />

One must practice in the area of hand<br />

and upper extremity injuries for five<br />

years in order to gain eligibility to sit<br />

for the CHT exam. This certification<br />

displays an expertise in the rehabilitation<br />

of injuries pertaining to the upper<br />

extremity.<br />

SVMC occupational therapists: (Front): <strong>St</strong>ephanie Bywater;<br />

(second row, L-R): Kathryn Lazzaro, Megan Schneider, Nishi<br />

Patel and Brian Shaw; (back row, L-R): Susan Boardman,<br />

Tina Bullis. Jason Zamora was not available for the photo.<br />

8 APRIL <strong>2011</strong>


National Day of Prayer<br />

May 5<br />

By Tracie Loftis<br />

Director Pastoral Care and<br />

Vincentian Services<br />

The National Day of Prayer is a vital<br />

part of our heritage. Since the first call<br />

to prayer in 1775, when the Continental<br />

Congress asked the colonies to pray<br />

for wisdom in forming a nation, the<br />

call to prayer has continued throughout<br />

our history, including President Lincoln’s<br />

proclamation of a day of “humiliation,<br />

fasting, and prayer” in 1863.<br />

In 1952, a joint resolution by Congress,<br />

signed by President Truman, declared<br />

an annual, national day of prayer. In<br />

1988, the law was amended and signed<br />

by President Reagan, permanently<br />

setting the day as the first Thursday<br />

of every May. Each year, the president<br />

signs a proclamation, encouraging all<br />

Americans to pray on this day. Last<br />

year, all 50 state governors plus the<br />

governors of several U.S. territories<br />

signed similar proclamations.<br />

Prayer is “communion with God.”<br />

Through prayer we actually experience<br />

a relationship with God. Prayer is<br />

talking with God, listening to God and<br />

enjoying the presence of God. It can<br />

take many forms – for example: worship,<br />

confession, thanksgiving, praise,<br />

petition (asking for things), waiting<br />

(silent, listening and sensing God) and<br />

warfare (command).<br />

The National Day of Prayer has great<br />

significance for us as a nation. It enables<br />

us to recall and to teach the way<br />

in which our founding fathers sought<br />

the wisdom of God when faced with<br />

critical decisions. It stands as a call for<br />

us to humbly come before God, seeking<br />

His guidance for our leaders and His<br />

grace upon us as a people.<br />

Interesting Facts About the National<br />

Day of Prayer<br />

• There have been 136 national calls<br />

to prayer, humiliation, fasting and<br />

thanksgiving by the Presidents of<br />

the United <strong>St</strong>ates (1789-2010).<br />

• There have been 58 Presidential<br />

Proclamations for a “National Day<br />

of Prayer” (1952-2010).<br />

• Every President since 1952 has<br />

signed a National Day of Prayer<br />

proclamation.<br />

SVHC Sponsors the Shannon Miller Lifestyle Women’s 5K<br />

Proceeds to Fight Childhood Obesity<br />

SVHC is proud to sponsor the Shannon Miller Lifestyle Women’s 5K. The event<br />

is a one mile event for children and a 5K for women. Bring the whole family for<br />

a day of health and fitness at the Jacksonville Landing. Proceeds from the race<br />

benefit the Shannon Miller Foundation to fight childhood obesity.<br />

Event Information<br />

Date: Saturday <strong>April</strong> 30<br />

Time: Children’s 1 Mile Fun Run: 8 a.m.<br />

Women’s 5K Run/Walk: 8:30 a.m.<br />

Place: The Jacksonville Landing<br />

Call 308-7428 to schedule your<br />

AngioScreen at this event.<br />

APRIL <strong>2011</strong> 9


Two Checks Presented to <strong>St</strong>. Vincent’s<br />

<strong>Health</strong>Care Foundation<br />

Money will benefit <strong>St</strong>. Vincent’s Mobile <strong>Health</strong> Outreach Ministry<br />

and Clay County Hospital<br />

The presentation of two checks to the<br />

<strong>St</strong>. Vincent’s <strong>Health</strong>Care Foundation<br />

on March 17 made it a great day<br />

for <strong>St</strong>. Vincent’s ministries. Blue<br />

Cross Blue Shield Grants Manager<br />

Jared Skok presented $97,000 in<br />

support of <strong>St</strong>. Vincent’s Mobile<br />

<strong>Health</strong> Outreach Ministry. The<br />

$314,682 check presented by<br />

Dr. Brett Cantrell represents the<br />

net proceeds from the Red Rose<br />

Ball and will benefit the pediatric<br />

waiting room at <strong>St</strong>. Vincent’s Clay<br />

County hospital.<br />

(L-R) Jay Demetree, Vice-Chairman, <strong>St</strong>. Vincent’s<br />

<strong>Health</strong>Care Foundation, Moody Chisholm, Jared<br />

Skok, Grants Manager, Blue Cross and Blue<br />

Shield of Florida Foundation, and Jane Lanier.<br />

Jay Demetree, Moody Chisholm, Dr. Brett Cantrell and Jane Lanier.<br />

10 APRIL <strong>2011</strong>


Service Excellence Legends<br />

Once again, we are excited to share the stories of our Service Excellence Legends, associates within our Ministry that demonstrate their<br />

commitment to the Mission and Core Values of <strong>St</strong>. Vincent’s <strong>Health</strong>Care. Service Excellence Legends represent a diverse group of associates<br />

from across our Ministry who proudly live the Mission and Core Values of <strong>St</strong>. Vincent’s <strong>Health</strong>Care.<br />

Service Excellence Legends<br />

recently recognized include<br />

(Pictured, L-R) Dr. John Waidner,<br />

Dr. Sonya Dominguez,<br />

Cathy Boyd, Ernestine White,<br />

and Wendy Holt. Jackie Knudsen<br />

and Kim Wells were not available<br />

for the photo.<br />

By Paula Naugle<br />

Service Excellence<br />

Dr. Sonya Dominguez and Dr. John<br />

Waidner from the Family Medicine<br />

Center, helped a family when their child<br />

suddenly passed away. Dr. Waidner<br />

was treating a pediatric patient with<br />

seizures when an older sibling suddenly<br />

passed away from the same genetic<br />

seizure disorder. The family had little<br />

financial means to pay for a proper<br />

burial and did not know where to turn.<br />

Dr. Dominguez intervened and was<br />

able to work through several contacts<br />

and departments to connect the patient<br />

with the <strong>St</strong>. Vincent’s Good Samaritan<br />

fund. Dr. Waidner was instrumental in<br />

supporting the family at this difficult<br />

time and personally gave funds to help<br />

with the child’s funeral expenses.<br />

Cathy Boyd, Customer Service Representative,<br />

and Jackie Knudsen, Phlebotomist,<br />

at Consolidated Lab’s Mandarin,<br />

office were going about their normal<br />

routine when a car suddenly drove into<br />

their waiting room. They were quick<br />

to call for medical help and make sure<br />

everyone was safe. Less than one week<br />

later, Kim Wells and Ernestine White,<br />

Customer Service Representatives at<br />

Consolidated Lab’s Timuquana office<br />

had a car suddenly drive into their<br />

waiting room. They too, were quick to<br />

help people in need and to secure the<br />

building safely. Both accidents were<br />

caused by drivers who mistakenly<br />

pushed the gas instead of brake when<br />

parking. Consolidated Lab’s leadership<br />

said nothing like this has ever<br />

happened and they pray it will never<br />

happen again!<br />

Wendy Holt, Nurse Navigator with<br />

Cancer Services at <strong>St</strong>. Vincent’s Medical<br />

Center, has received an overwhelming<br />

number of compliments from patients,<br />

families and SVHC Senior Leadership<br />

that speak to her compassionate care<br />

and dedication to <strong>St</strong>. Vincent’s <strong>Health</strong>-<br />

Care. As a Nurse Navigator, Holt helps<br />

patients and families who have been<br />

newly diagnosed with cancer or are<br />

currently receiving treatment for cancer.<br />

She has been known to work long<br />

hours, come in on her days off and<br />

take phone calls from worried families<br />

around the clock. One family said she<br />

was like “an angel” while another family<br />

said, “You have a treasure in Wendy<br />

and we cannot thank you enough for<br />

the service the Nurse Navigator provided.”<br />

Her patience and compassion,<br />

coupled with her extensive knowledge<br />

of oncology, extends our Mission to the<br />

patients of <strong>St</strong>. Vincent’s <strong>Health</strong>Care.<br />

Please help us in congratulating our<br />

Service Excellence Legends of the<br />

Month for sharing <strong>St</strong>. Vincent’s <strong>Health</strong>-<br />

Care’s Mission in our communities.<br />

APRIL <strong>2011</strong> 11


Be Informed<br />

The Payroll Tax Cut: An Opportunity to<br />

Sweeten Your Retirement Savings<br />

By Jill Kelley<br />

Diversified Investment Advisors<br />

Did you know a new federal tax law<br />

that went into effect January 1, <strong>2011</strong><br />

put 2% more in most Americans<br />

paychecks? The reason: a temporary<br />

cut in the federal FICA (Social Security<br />

and Medicare) tax on earnings up to<br />

$106,800.<br />

What should you do with this gift from<br />

Uncle Sam? Here are three options, and<br />

why we recommend the third:<br />

• Spend it and help stimulate the<br />

economy.<br />

• Save it to shore up an emergency<br />

fund or pay down high-rate debt.<br />

• Invest it in your future by raising<br />

your retirement plan contributions.<br />

Why might this be your best choice?<br />

Two reasons:<br />

• First, how much you save is key<br />

to building a nest egg that can last<br />

as long as you do. Also, paying less<br />

into Social Security today could<br />

affect your federal benefits<br />

tomorrow. So, by shifting tax<br />

savings to retirement savings, you<br />

could end up fixing a potential hole<br />

in your own safety net.<br />

• Second, it’s painless — a chance to<br />

help fund your future without<br />

noticing any decrease in pay. In fact,<br />

if you boost pre-tax contributions<br />

by 2%, you’ll still see more<br />

take-home pay.<br />

To increase your contribution rate, sign<br />

in to your account at www.divinvest.<br />

com, and click on Deferrals/Payroll Deduction<br />

in the Transactions menu. You<br />

can also contact Jill Kelley, our Diversified<br />

On-Site Representative, at 308-<br />

7780 or call 877-346-7284 and press 2<br />

to speak to a Participant Counselor.<br />

This information is general in nature<br />

and should not be considered as investment<br />

advice. Everyone’s situation is<br />

unique, and you should consider your<br />

risk tolerance, personal circumstances<br />

and complete financial situation.<br />

Be Well<br />

Spotlight on Wellness:<br />

Weight Watchers as a Way<br />

of Life<br />

By Jennifer Jones, <strong>Health</strong> and<br />

Wellness Coordinator<br />

<strong>St</strong>. Vincent’s <strong>Health</strong>care has hosted<br />

the Weight Watchers at Work<br />

program for many years. Many<br />

successfulassociates have learned<br />

how to change their lifestyle by<br />

maintaining a healthy weight and<br />

being more active. Rhonda Bomhold<br />

is one of those dedicated associates.<br />

Rhonda has maintained a weight<br />

loss of over 70 pounds since starting<br />

Weight Watchers in February 2007!<br />

Rhonda stated “I have learned that<br />

it’s not a diet but a lifestyle change.<br />

I feel so much better physically and<br />

mentally due to the success I have<br />

had with the program.” Rhonda<br />

explained that Weight Watchers<br />

taught her how to eat well but still<br />

enjoy the foods she likes. One goal<br />

Rhonda has accomplished since<br />

going through this lifestyle change is<br />

completing her first half marathon.<br />

Rhonda hopes to complete her first<br />

full marathon in the near future.<br />

Weight<br />

Watchers<br />

introduced<br />

a new<br />

Points Plus<br />

program<br />

this year.<br />

It’s tailored<br />

to meet<br />

your needs<br />

based on a<br />

variety of<br />

factors and<br />

Rhonda Bomhold<br />

allows you to<br />

control the<br />

foods you eat. During the meetings<br />

the group leader offers advice<br />

related to eating in restaurants,<br />

tracking foods and preparing new<br />

recipes. Meetings are held at<br />

<strong>St</strong>. Vincent’s Medical Center<br />

on Thursdays from Noon to<br />

12:45 p.m. in room 118 of Seton<br />

Hall. These meetings are open to<br />

associates and visitors. If you are<br />

interested in participating please<br />

contact Jennifer Jones, <strong>Health</strong> and<br />

Wellness Coordinator, 308-8612.<br />

12 APRIL <strong>2011</strong>


Hospital Pays $1M to Settle<br />

HIPAA Violation<br />

Bill Mayher, Vice President<br />

Corporate Compliance<br />

In a recent settlement, Mass General<br />

Hospital (MGH) agreed to pay a $1<br />

million fine for violating the HIPAA<br />

Privacy Rule. The settlement involved<br />

the loss of protected health information<br />

(PHI) for 192 patients treated by the<br />

hospital.<br />

The loss came after an MGH employee<br />

took home patient encounter forms and<br />

other documents which contained PHI<br />

for the 192 patients. While riding the<br />

subway into work, the employee placed<br />

the files on the seat next to her and left<br />

them when she exited the subway. The<br />

files have not been recovered.<br />

As required by law, MGH notified the<br />

affected patients of the lost records.<br />

Several are now suing MGH.<br />

When the <strong>Health</strong> Information Technology<br />

for Economic and Clinical <strong>Health</strong><br />

(HITECH) Act was implemented in<br />

2009, the Office for Civil Rights (OCR)<br />

warned there would be increased<br />

enforcement and penalties. The OCR<br />

enforces the HIPAA Privacy Rule.<br />

“We hope the healthcare industry will<br />

take a close look at this settlement and<br />

recognize that OCR is serious about<br />

HIPAA enforcement,” said OCR Director<br />

Georgina Verdugo.<br />

Here are some things you can do to<br />

safeguard patients’ protected health<br />

information:<br />

• Make sure charts or documents<br />

containing PHI are secured and not<br />

left unattended.<br />

• Discard documents with PHI by<br />

shredding or placing them in a secure<br />

confidential recycle bin.<br />

• Only use encrypted thumb drives<br />

to store protected health information<br />

when transferring the information<br />

from one device to another.<br />

• If you use a laptop for work, check<br />

with your supervisor to ensure it is<br />

encrypted.<br />

• Original documents containing PHI<br />

should not be removed from the<br />

facility without your supervisor’s<br />

approval.<br />

If you have questions, would like additional<br />

information or need to report a<br />

concern, please contact Bill Mayher at<br />

308-3941. If you wish to remain anonymous,<br />

you may report the concern by<br />

calling the Values Line at 1-800-707-<br />

2198 or visiting www.Ascension<strong>Health</strong>-<br />

ValuesLine.org. Both are available 24<br />

hours a day, 7 days a week.<br />

Cruising Cafe<br />

Delivers Lunch and Snack Items<br />

to Nursing Units at SVMC<br />

When you are too busy to leave your nursing unit for a bite of lunch,<br />

let the Cruising Cafe save the day. Food and Nutrition Production<br />

Associate Mark Sawyer operates this new service that delivers healthy<br />

snacks, salads and sandwiches to all nursing units. The healthy food<br />

choices were added with the help of our Clinical Nutrition Manager<br />

Andrea Vosgerichian and Director of Food & Nutrition Services<br />

Christopher Van den Avont.<br />

Cruising Cafe Cart Schedule: (Monday through Friday)<br />

11 a.m. - 2 p.m. Travels through nursing units<br />

7 - 8 p.m. ER Hallway (outside)<br />

8 - 9 p.m. Inside ER dept. for employees<br />

10 p.m. - 1 a.m. Travels through nursing units<br />

1 - 1:30 a.m. ER Hallway (outside)<br />

The Crusing Cafe will replace the Schultz Cafe.<br />

Andrea Vosgerichian, Mark Sawyer and Christopher Van<br />

den Avont are excited about lunch and snack options the<br />

Cruising Café.<br />

APRIL <strong>2011</strong> 13


Outstanding Food and Nutrition<br />

Associates Recognized<br />

Selected for Living the Mission and Core Values<br />

Each month, Food & Nutrition recognizes<br />

an associate for outstanding service and<br />

for living <strong>St</strong>. Vincent’s Mission and Core<br />

Values. After the year has ended, one of<br />

those 12 associates is recognized as<br />

Associate of the Year. Co-workers recently<br />

gathered to celebrate and recognize Julius<br />

Rivers as the 2010 Associate of the Year.<br />

Francois Dormevil, Executive Chef/<br />

Production Manager, says, “Julius Rivers<br />

is basically one of the center beams that<br />

holds the house up and together. On any<br />

given day Mr. Rivers will take on so many<br />

tasks without hesitation or complaint,<br />

for the good of the patients, department<br />

and health system - what ever it takes.”<br />

He adds, “With his selfless service and<br />

dedication, I know that when he is present,<br />

I have no worries. His job, task, and/<br />

or challenges will be completed. Once he<br />

says “10-4, I got it,” I know it’s done.”<br />

Julius Rivers was recognized recently as the Food & Nutrition Associate of the<br />

Year 2010 and Brandi Parker was recognized as runner-up. Pictured:<br />

Chris Van den Avont, Julius Rivers, Mike Curley, Brandi Parker, Allan Darby,<br />

Pat Robinson, and Andrea Vosgerichian.<br />

Brandi Parker was selected as runner up<br />

because of the great customer service she<br />

provides. Allan Darby, Retail Operations<br />

Manager, says “Brandi is willing to take<br />

on any role to support service needs in<br />

Dillon’s Cafe. She actively seeks more<br />

responsibility and is involved in training.”<br />

He adds, “Brandy is the person who is<br />

able to bring a strong passion for quality,<br />

customer service and consistency. I am<br />

blessed she works in my department!”<br />

In appreciation, Julius and Brandi were<br />

presented with awards by Food & Nutrition<br />

Director Chris Van den Avont.<br />

Congratulations to Julius and Brandi for<br />

being recognized for your outstanding<br />

service!<br />

2010 Associates of the Month included (Front row): Carolyn <strong>St</strong>anton,<br />

Sally Ann Zawila; (Back row): Brandi Parker, Julius Rivers,<br />

Michael Ramadan, and Elizabeth Foster. Not available for the picture:<br />

Dana Gardner; Tomeka Cogdell; Elizabeth Pejro; Renardo Wells;<br />

Angelo Ricks, and Tim Gipson.<br />

14 APRIL <strong>2011</strong>


Get to Know the <strong>St</strong>. Vincent’s<br />

Cystic Fibrosis<br />

Care Team<br />

By Paula Naugle,<br />

Performance Improvement<br />

and<br />

Cissy Shanks, Nurse Manager,<br />

5300/5100/5200/Wound Care<br />

<strong>St</strong>. Vincent’s Medical Center is the hospital<br />

of choice for area physicians who<br />

treat adult patients with Cystic Fibrosis<br />

(CF). In the 1950s, CF was considered<br />

a childhood disease because few<br />

children with CF lived long enough to<br />

attend elementary school. There is no<br />

cure for CF but with specific medical<br />

care, proper nutrition, drug treatments<br />

and therapies to improve oxygenation,<br />

CF patients can enjoy an improved<br />

quality of life, with a current life<br />

expectancy of 35 years.<br />

CF is a genetic disease that primarily<br />

affects the respiratory and digestive<br />

systems, requiring nutritional support<br />

and breathing treatments. Patients are<br />

often under the care of pulmonologists,<br />

since losing the ability to get oxygen to<br />

the lungs is a prominent symptom of<br />

this disease.<br />

In Jacksonville, pediatric CF patients<br />

are treated in pediatric hospitals and<br />

adult CF patients are under the care<br />

of pulmonary physicians, with much<br />

of the adult care being provided in<br />

physician offices. When hospitalization<br />

is needed, pulmonologists admit their<br />

adult CF patients to the 5 East pulmonary<br />

unit at SVMC, where the staff is<br />

dedicated to the newly emerging field of<br />

caring for adult CF patients. Several of<br />

the nurses routinely attend conferences<br />

and research best practices in order to<br />

provide the latest in nursing care.<br />

SVHC will participate in greatstrides:<br />

TAKING STEPS TO CURE CYSTIC<br />

FIBROSIS. The 3K Walk is on May 5<br />

and begins at 5:30 p.m. at The Crown<br />

Plaza, Jacksonville Riverfront. Contact<br />

Lisa Heath, RN at 308-5200, or Lisa.<br />

Heath@stvincentshealth.com for more<br />

information. Won’t you please take<br />

these small steps to make a big<br />

difference?<br />

SVHC will participate in Great <strong>St</strong>rides: TAKING STEPS<br />

TO CURE CYSTIC FIBROSIS. The 3K Walk is on May 5<br />

and begins at 5:30 p.m. at The Crown Plaza, Jacksonville Riverfront.<br />

Contact Lisa Heath, RN, at 308-5200, or Lisa.Heath@<br />

stvincentshealth.com for more information.<br />

Won’t you please take these small steps to make a big difference?<br />

APRIL <strong>2011</strong> 15


From the<br />

Heart<br />

Chinese Exchange <strong>St</strong>udents<br />

Tour SVMC<br />

Many SVHC associates recently donated<br />

toothpaste, toothbrushes, soap and other<br />

toiletries to be distributed through<br />

<strong>St</strong>. Vincent’s Mobile <strong>Health</strong> Outreach<br />

Ministry. Two recipients sent beautiful<br />

thank you notes for the care and care packs<br />

they received through this ministry:<br />

Hi, <strong>St</strong>. Vincent’s Medical Center,<br />

What a wonderful job you all have done.<br />

I would like to say thanks for the work<br />

Dr. Warren did for me and thanks to all<br />

of you for the great package you all put<br />

together.<br />

Sharon Redmon<br />

Associates of <strong>St</strong>. Vincent’s Medical Center,<br />

I wish to thank those who took time<br />

showing love for others not able to pay<br />

in these hard times for the care packages<br />

and the wonderful handmade bags. Also<br />

thanking the staff for medical care.<br />

God bless each of you. God loves a cheerful<br />

giver.<br />

Charles Hounshell<br />

Arlington County Day School teachers Robert Phillips and Alice Vaccaro<br />

recently brought several Chinese exchange students to SVMC for a tour. Phillips<br />

and Vaccaro accompanied the students to the operating room, where they<br />

were fascinated with a daVinci robot demonstration. The group also toured<br />

the Surgery Center and Lab. For the picture, the students chose to use their<br />

American names of Helen, Pete, K, Evan, Sky, David, Tom and Harry.<br />

Way to go Wayne Wampler<br />

SVMC’s Clinical Engineering Tech of the Year!<br />

By David Pritchett<br />

Manager, Clinical Engineering,<br />

SVHC<br />

TriMedx <strong>Health</strong>care Equipment<br />

Services<br />

Wayne Wampler was selected by<br />

his peers as the Clinical Engineer<br />

of the Year. The award is based on<br />

TriMedx/<strong>St</strong>. Vincent’s Core Values.<br />

During a management meeting at<br />

<strong>St</strong>. Luke’s, <strong>System</strong> VP of Support<br />

Services Dee McKrow presented<br />

Wayne with a certificate, a $100 gift<br />

card and a plaque from TriMedx.<br />

Congratulations, Wayne, and thank<br />

you for your outstanding service!<br />

Patients’ faces brightened when they received<br />

care packages distributed by Community<br />

Outreach Manager <strong>St</strong>ella Mouzon (pictured)<br />

and other MHOM associates.<br />

Clinical Engineer of the Year<br />

Wayne Wampler (center) was<br />

recognized during a recent<br />

management meeting by<br />

Manager David Pritchett and<br />

<strong>System</strong> VP Support Services<br />

Dee McKrow.<br />

16 APRIL <strong>2011</strong>


By Paula Naugle<br />

Service Excellence Coordinator<br />

Spirit Card Recipients<br />

<strong>St</strong>. Vincent’s <strong>Health</strong>Care Spirit Cards provide an excellent way to recognize co-workers for going above and beyond the call of<br />

duty for a patient, patient’s family or in helping other associates.<br />

If you know someone who should be recognized for going above and beyond the call of duty, you may fill out a Spirit Card on this<br />

person through the Intranet or contact Paula Naugle, the Service Excellence Coordinator, at 296-5843. Spirit Cards are available<br />

under Associate Services, located at the top right of the Intranet Home page. Please be sure to include the associate’s last name and<br />

unit so we may ensure they are properly recognized. The Spirit Card will be sent to the Service Excellence Coordinator, who will<br />

send a copy to the associate being recognized and the appropriate manager(s).<br />

SPIRIT CARD RECIPIENTS FOR MARCH<br />

Adeniran, Toulope<br />

Adkins, Kym<br />

Agravante, Jenefer<br />

Alboher, Reanne<br />

Alderman, Heather<br />

Allen, Celena<br />

Allen, Gloria<br />

Almocera, Marigel 2<br />

Alquizar, Celina<br />

Ambong, Mary Grace<br />

Amell, Czarina 2<br />

Anderson, Tina<br />

Ang, Analee<br />

Appel, Mark<br />

Arsenault, Ron<br />

Ashley, Willie<br />

Azienta, Juan<br />

Baez, Blanca 3<br />

Bailey, Jean<br />

Bailey, Matthew 2<br />

Balcom, Robin<br />

Ballard, Dawn<br />

Banks, Debbie 2<br />

Barnachea, Edith<br />

Barnes-Craig, Patti<br />

Barnett, Donna<br />

Barown, Lashuna<br />

Barrett, Meghan<br />

Barrow, Kim<br />

Barrs, Susan<br />

Barry, Mohammed<br />

Barton, Patti<br />

Beasley, Ken 2<br />

Begovic, Raza<br />

Belcher, Amy<br />

Bennett, Gail<br />

Bennett, Sarah<br />

Bess, Jerome<br />

Bilyard, Mary<br />

Blokpoel, Soraya<br />

Blue, William<br />

Bodden, Chris<br />

Bolante, Jo-Ann<br />

Boone, Chad<br />

Bourne, Salisha<br />

Bracewell, Melanie 2<br />

Bradwell, Cheryl<br />

Brady, Nicole<br />

Breland, Courtnie<br />

Bricking, Tina<br />

Brown, Janice<br />

Brown, Lashuna 4<br />

Brown, Tanya<br />

Brown, Tracy<br />

Brozek, Debra<br />

Bryant, Carolyn<br />

Buchanan, Lisa<br />

Bullis, Tina<br />

Bunn, Kristina<br />

Burgos, Anna<br />

Burgos, Jason<br />

Burke, Ted<br />

Burnett, Erica<br />

Butler, Deena<br />

Butterfield, Josh<br />

Caba, Josie 2<br />

Cadogan, John 2<br />

Caneda, Jon<br />

Carroll, Pat<br />

Cassata, James<br />

Caven, Chace<br />

Chan, Brandi<br />

Chapala, Lisa<br />

Chapman, Tammy<br />

Cheever, Melvin<br />

Chintakindi, Rama<br />

Clark, Father Gerald<br />

Clyburn, James<br />

Cobb, Jason<br />

Cockrell, Josh<br />

Coleman, Kirby<br />

Collins, Amy 2<br />

Collins, Caleb 2<br />

Collins, Ethel<br />

Collins, Scott 4<br />

Collins, Tammy<br />

Colocar, Susan<br />

Colston, Crystal<br />

Combs, Anita<br />

Coney, Monique 2<br />

Cook, Adriane 2<br />

Cooper, Chip<br />

Couey, Susie<br />

Coulliette, Edwina<br />

Courtney, Chris<br />

Craig, Alicia<br />

Crawford, Carter 2<br />

Crawford, Heather<br />

Crosswhite, Kim<br />

Dandoy, Iris<br />

Daniels, Kirk<br />

David, Sebastian 2<br />

Davis, Dewayne 2<br />

Davis, Rebecca<br />

Davis, Richard<br />

Davis, <strong>St</strong>ephen<br />

Davy, Salema 2<br />

DeLeon, Claudia<br />

Delgado, Barbara<br />

Deniz, Maria 3<br />

Denkler, Silvia 4<br />

Deshommes, Dudley<br />

Diaz, <strong>St</strong>acia<br />

Dickerson, Jennifer<br />

Dieck, Annette<br />

Dixon, Kendra<br />

Dixon, Sarah<br />

Dixon, Shawn 3<br />

Dobleo, Victoria<br />

Dodd, Arnel 3<br />

Dodd, Synjyn<br />

Dolan, Jessica 2<br />

Dollison, Alicia<br />

Douglas, Tameka<br />

Doyle, Aimee 2<br />

Dukes, Tina<br />

East, Joyce<br />

Elias, Nancy 2<br />

Ellison, Renota<br />

Enguerra, Grace 2<br />

Epps, Kevin<br />

Espinoza, Roberto<br />

Evesque, Marie<br />

Faddoul, Suzan<br />

Fagan, Comolita 2<br />

Fahey, Mickey<br />

Falk, Mike<br />

Faour, Elizabeth<br />

Farmer, Mary<br />

Faustin, Magdala<br />

Feliciano, Arnold<br />

Figueroa, Melissa<br />

Flippen, Eric<br />

Flores, May 3<br />

Flourney, Cynthia<br />

Fogarty, Sheris 4<br />

Foley-Sallas, Anne<br />

Foster, Mark<br />

Fox, Diane<br />

Frederick, Ouida<br />

Freketic, Elizabeth<br />

Frennette, Lucy<br />

Garabiles, Myrra<br />

Garces, <strong>St</strong>eve<br />

Garcia, Vicki<br />

Gary, Latifa<br />

Gaskins, Juliet 2<br />

Gatlin, Carolyn<br />

Gilstrap, Patrick 3<br />

Gnida, Vicki<br />

Gobble, Lori<br />

Gordano, Kelly<br />

Graham, Gloria<br />

Graham, Thomas<br />

Gravitte, Jennifer<br />

Green, Alma<br />

Greenlee, Suzanne<br />

Gregory, Amanda<br />

Griffis, Ashley<br />

Groover, Miriam<br />

Grospe, Mary<br />

Gunn, Jennifer<br />

Hall, Rhoda<br />

Hall, Robin<br />

Hall, Sam<br />

Harlacker, Courtney<br />

Harris, Nevada<br />

Harrison, Evalina 4<br />

Haston, Molly<br />

Hayklo, Deanne<br />

Heath, Lisa<br />

Heilman, Linda<br />

Hendrick, David<br />

Herbert, Anthena<br />

Herrera, Justo<br />

Heyman, David<br />

Higginbotham, Amy<br />

Hilderbrandt, Julie<br />

Hill, Jennifer<br />

Hill, Monique<br />

Hillblom, Jamie 2<br />

Hoff, Jennifer 3<br />

Hoffman, Cathy<br />

Hollimon, Victoria<br />

Hollingsworth, Bryan<br />

Holloway, Leda<br />

Holsey, Lakeshia<br />

Holsey, Lakeshia<br />

Holsey, Rosa 5<br />

Holt, Mariann<br />

Hooker, Cynthia<br />

Howell, Susan<br />

Hoyt, Pricilla<br />

Hughes, Linda<br />

Hungerford, Claudia<br />

Hunnicut, Terry<br />

Hyland, Caitlin<br />

Ibanez, Idalmis<br />

Imperial, Ethel<br />

Insorio, Menette<br />

Iosa, Terry 2<br />

Jackson, Juanita 2<br />

Jackson, Shirley<br />

James, Pastor Lynn<br />

Jarrard, Renee<br />

Jenkins, Linda<br />

Jimenez, Natalie<br />

Jimenez-Rojo, Victoria<br />

Johns, John<br />

Johnson, Dawn<br />

Johnson, Donna 2<br />

Johnson, Kimberly<br />

Johnson, Sue<br />

Johnson, Tiffany 2<br />

Jones, Candice<br />

Jones, Catha<br />

Jones, Dr. Kenneth<br />

Jones, Kim<br />

Jones, Lisa<br />

Jordan, Veronica<br />

Joshua, Sarah<br />

Jowers, Alicia<br />

Juanillo, Arlene<br />

Junuzovic, Rahima<br />

Kaeding, Angela<br />

Keith, Lorraine<br />

Kelso, Linda<br />

Kendall, Heather 3<br />

Kendrick, Walter<br />

Kimball, Holly 2<br />

Kordonskiy, <strong>St</strong>an<br />

Krueger, Dean<br />

Kugler, Kyle<br />

La Favor, Will 2<br />

Laboratory Phlebotomy<br />

Team<br />

Lajoice, Gail<br />

Lakey, Katie<br />

Landicho, Kelly<br />

Lauramore, Beverly<br />

Lawrence, Jillian<br />

Leaks, LaShawna<br />

Lehman, Christa<br />

Lewis, Meredith<br />

Lewis, <strong>St</strong>eve 3<br />

Lilly, Erin<br />

Lindsey, Sierra<br />

Litchfield, Vicki 2<br />

Livingston, Ebony<br />

Llanes, Jocelyn 2<br />

Lluberas, Dianne<br />

Lockwood, Annette<br />

Loftis, Tracie<br />

Logan, Laura<br />

Long, Ava<br />

Loos, Vicki<br />

Luethy, Rebecca<br />

Luke, Dr. Robert<br />

Lungu, Naomi<br />

Maaske, Diane 2<br />

(continued on pg. 19)<br />

APRIL <strong>2011</strong> 17


The<br />

Spotlight<br />

is Shining<br />

Patty Thacker<br />

is a Frequent Spirit<br />

Card Recipient<br />

By Kathie Ford<br />

Marketing and Communications<br />

Spirit Card recipients are recognized in each<br />

Mediscoop issue and there are some associates<br />

whose names appear time and again.<br />

Readers might wonder, ‘Why?’ does this<br />

associate receive so much recognition? This<br />

feature article will help you know the answer.<br />

This issue turns the spotlight on Patty<br />

Thacker, a registered nurse on 3 East Oncology.<br />

Patty has received eleven Spirit Cards<br />

within the last six months.<br />

Patty Thacker already had 25 years experience<br />

as a lab tech and five years experience<br />

working with preschoolers before she made<br />

the decision to go into nursing. She came<br />

to <strong>St</strong>. Vincent’s three years ago to develop<br />

expertise that would eventually allow her to<br />

work with Hospice. On 3 East Oncology,<br />

she often finds herself preparing patients for<br />

end-of-life care.<br />

“This is my first nursing job and when I<br />

came here, I knew nothing,” Patty says. “Everyone<br />

– nurses, techs, ACPs, food personnel,<br />

housekeepers – I mean everyone helped<br />

me. I could not have made it without their<br />

patience and support,” she emphasizes. “We<br />

are supportive of one another and genuinely<br />

care for our patients!” Thacker insists, “I<br />

Patty Thacker, RN, and Danene Lynch, ANM, stand<br />

in front of the recognition board on 3 East Oncology<br />

that is jam-packed with Spirit Cards. Patty insists that<br />

everyone she works with deserves special recognition!<br />

don’t do anything my co-workers don’t do –<br />

they all deserve special recognition!”<br />

“Patty is a wonderful and compassionate<br />

nurse who takes pride in what she does. She<br />

treats her patients as if they were part of<br />

her family,” says Assistant Nurse Manager<br />

Danene Lynch. “I am proud to work beside<br />

such a wonderful woman and all the staff on<br />

3 East.”<br />

Thacker says her personal experience caring<br />

for her dying mother has enriched her life as<br />

a nurse. “My mother was very proud of me<br />

and I do this in her honor.” She adds, “as my<br />

mother was dying, I experienced what it’s<br />

like to be a patient’s family member, and the<br />

importance of caring for the families too.”<br />

Now, as she cares for patients and families,<br />

she shares her story to comfort them. “It’s<br />

easy for people to feel they are alone in their<br />

suffering. It’s important they know I am<br />

there for them.”<br />

“Patients teach me, too,” says Thacker. She<br />

recalls one very ill patient who told her “I’m<br />

too blessed to be stressed.”<br />

Thacker seems to glow as she exclaims, “I<br />

am doing exactly what I love!” Her multiple<br />

Spirit Cards make it very clear that her patients<br />

and co-workers know that to be true.<br />

18 APRIL <strong>2011</strong>


Macak, Dalibor 2<br />

Mack, Dwaine<br />

Mack, Lawanda<br />

Macomber, Jean<br />

Maguire, Amy 2<br />

Magyar, Laura<br />

Manalo, Sasha<br />

Manis, Susan<br />

Mann, Barbara<br />

Manuel, Caezar<br />

Marchessault, Amy<br />

Massey, Leah 2<br />

Mastin, Elan<br />

Mastin, Marilyn<br />

Mathis, Jessica<br />

Matthews, Joyce<br />

McClaurin, Jeanell<br />

McCloud, Sherrian<br />

McConnell, Pastor Rob<br />

McCullough, Donna<br />

McFarland, LaTrisha<br />

McGeveran, Joanne<br />

McGinn, Gina<br />

McGuire, Amy<br />

McGuire, Mike<br />

McKellar, Mike<br />

McLeod, Darrell<br />

Meadows, Tajonda<br />

Meeks, Dwayne<br />

Menard, Tammy 2<br />

Mendoza, Adam<br />

Mestas, Cat 2<br />

Mezera, Jan<br />

Miller, Katie 2<br />

Miller, Nicole 2<br />

Miller, Ray<br />

Mitchell, Valaese<br />

Miyamoto, Gene<br />

Mizell-Smith, Sharon<br />

Mladucky, Sharon<br />

Montemayor, Ellie<br />

Moody, Scott<br />

Moore, Elaine<br />

Moore, Jennifer<br />

Moore, Karen<br />

Moore, Sidney<br />

Moreland, Jackie<br />

Morgan, Pam 2<br />

Moroz, Heather<br />

Moseley, Valerie<br />

Moses, Jeff<br />

Moultrie, Travoya<br />

Mouzon, <strong>St</strong>ella 2<br />

Mullins, Jason<br />

Myer, Kathy<br />

Napoles, Maria<br />

Nelson, Amanda<br />

Nordeen, Dr. Jenny<br />

Norton, Lauren<br />

Norville, Susan<br />

Nuckols, Charles<br />

Numeh, Diana<br />

Oakley, Lynn<br />

Obeso, Sheena<br />

Odom, Alane<br />

Odom, Cynthia<br />

Oliver, Ericika<br />

Oliver, John<br />

Ortiz, Mary<br />

Ott, Marietta<br />

Overy, Eli<br />

Pace, Susan 2<br />

Page, Debra<br />

Parish, Phillip<br />

Parks, Claribel<br />

Parks, Linda<br />

Parrish, Heather 3<br />

Paschal, Sylvia<br />

Peay, David<br />

Perales, Ray<br />

Perez, Jennifer<br />

Perez, Maria<br />

Pfeil, <strong>St</strong>acy<br />

Phelps, Marti<br />

Pickett, Doretha<br />

Pierce, Lori<br />

Pilapil, Merlinda<br />

Pilcher, Dr. George<br />

Porcella, Cynthia<br />

Porfilio, Russell<br />

Potrzuski, Dawn<br />

Pullum, Bryan<br />

Pumphrey, Kathy 2<br />

Raulerson, Shannon<br />

Reese, Noni 2<br />

Repper, Lauren<br />

Rey, Maite<br />

Rhoden, Brooke<br />

Rister, Nicole 2<br />

Rivera, Johanna<br />

Rivera, Yipsy<br />

Roberson, Charlene<br />

Rodriguez, Hector 2<br />

Rodriguez, Meredith<br />

Rodriguez-Baez,<br />

Dr. Gerson<br />

Roman, Dagmar<br />

Romine, Donnie<br />

Ross, Jennifer<br />

Rothe, Christa<br />

Rozier, Warnette<br />

Ruby, Ann<br />

Russ, Laura 7<br />

Sadler, Kelley<br />

Saffer, Lori<br />

Salihovic, Behija<br />

Sallas, Dan<br />

Salmo, Rose Marie<br />

Salmon, Judith<br />

Salvato, Kim<br />

Salvatore, Dorothy<br />

Sampadian, Veronica<br />

Sanchez, Sheri 2<br />

Sanchez, <strong>St</strong>ephanie<br />

Santilli, Katie<br />

Sasse, Misty<br />

Saunders, Althea<br />

Savage, Monica<br />

Scales, Jeanine<br />

Schepp, Amber 2<br />

Schulze, Sarah<br />

Schwark, Diana<br />

Scott, Donna Lynnette<br />

Scott, Patricia<br />

Scott, Robin<br />

Shaqareq, Dani<br />

Sharp, Janel<br />

Sharpe, Amanda<br />

Shaw, Brian 3<br />

Shaw, Maria<br />

Showalter, Sandy<br />

Sicard, Kristie<br />

Sinclair, Melaine 3<br />

Singson, Socorro<br />

SLH 3 East 2<br />

SLH 3 South<br />

SLH 5th floor SNU<br />

SLH PAS Main Admitting SLH<br />

Respiratory<br />

Smart, Jackie<br />

Smith, Andra 2<br />

Smith, Christy<br />

Smith, Cleveland<br />

Smith, Isis<br />

Smith, James<br />

Smith, Lori<br />

Smith, Selena<br />

Smith, <strong>St</strong>ephen<br />

Snider, Holly 2<br />

Sobers, Susan<br />

Solonskyi, Tatyana<br />

Somers, <strong>St</strong>acy<br />

Spirituality Center<br />

<strong>St</strong>afford, Lauren<br />

<strong>St</strong>ewart, Siobhan<br />

<strong>St</strong>okes, Brenda<br />

<strong>St</strong>one, Amanda 2<br />

<strong>St</strong>one, Rosemary<br />

<strong>St</strong>rickland, Faith<br />

<strong>St</strong>utts, <strong>St</strong>acey<br />

SVMC 2 East <strong>St</strong>aff<br />

SVMC 2300 <strong>St</strong>aff<br />

SVMC 4 North<br />

SVMC 4100 RNs &<br />

ACPs<br />

SVMC ECS Dept.<br />

SVMC Labor & Delivery<br />

SVMC Surgery Center<br />

<strong>St</strong>aff<br />

Sweeney, Michael 2<br />

Sweeting, Darryl<br />

Tahil, Tracy<br />

Taylor, Annette 2<br />

Taylor, Billie<br />

Thacker, Patty<br />

Thomas, Cori<br />

Thomas-Christopher, Judith<br />

Thornton, Jeannie<br />

Thrapp, Trish<br />

Tillman, Clarice<br />

Tobola, Aida 4<br />

Tonkinson, Sandra<br />

Torry, Michelle 2<br />

Torske, Karen<br />

Tovar, Patricia<br />

Townsend, Jay<br />

Tucker, Amanda<br />

Undongwo, Victoria<br />

Valinski, Joseph<br />

Vanderhoff, Vickie<br />

Vaughn, Chris<br />

Vegara, Luisa<br />

Villamor, Amalia<br />

Villanova, Sara<br />

Villanueva, Mark<br />

Viray, Daphne<br />

Walk, Bette<br />

Walker, Ephraim<br />

Walker, Tana<br />

Wall, Tamara<br />

Wallstedt, Terri<br />

Wallstedt, Terri<br />

Walter, Spring<br />

Ward, Doreen<br />

Ward, Doreen<br />

Ward, Elisha 2<br />

Weatherspoon, Daryl<br />

Wells, Ethel<br />

Wells, Kim<br />

Wells, Renardo<br />

Wells, <strong>St</strong>acey 2<br />

West, Viola<br />

White, Ernestine<br />

Whitehead, Althea<br />

Whiteman, Laura 2<br />

Williams, Arlean<br />

Williams, Maria<br />

Williams, Tina<br />

Willingham, <strong>St</strong>ephen<br />

Willis, Rhonda<br />

Wilson, Jane<br />

Wilson, Michael<br />

Wilson, Shawna<br />

Wise, Paulette<br />

Wissinger, Cecille<br />

Wolford, Crystal<br />

Woodle, Donna<br />

Woods, Carlette<br />

Woolard, Michael<br />

Wright, Alex<br />

Yarns, Mary<br />

Zamorano, Waldo<br />

Ziegler, Robert<br />

Zurcher, Joyce<br />

APRIL <strong>2011</strong> 19


CLASSIFIEDS<br />

Ads may be placed by associates,<br />

physicians and their staff, volunteers<br />

and family members. Ads must be<br />

for personally owned items; ads for<br />

businesses will not be accepted. Ads<br />

will run for one monthly issue.<br />

ELECTRONICS / MISCELLANEOUS<br />

Sears clothes dryer. Natural gas only.<br />

Excellent condition. $50 OBO. Call 403-3181<br />

(no voice mail or text).<br />

FURNITURE<br />

Girl’s loft bed with twin mattress. In great<br />

condition. $75 OBO. Call 860-4554.<br />

PROPERTY FOR RENT<br />

Near <strong>St</strong>. Luke’s. Condo for rent off Gate<br />

Parkway. 2 BR/2 BA with covered back porch.<br />

Third floor. Gated community with pool and<br />

gym. Cable, internet and all appliances<br />

included. $950/mo. Call 477-6776 or email<br />

saradiancy811@yahoo.com.<br />

PROPERTY FOR SALE<br />

Westside. 1760 SF 2-story, brick & vinyl home<br />

with 3BR / 2.5 BA / 2.5 car garage, DR, LR,<br />

FR, AG pool with self-cleaner and deck. 720 SF<br />

brick shed. Big back yard. FSBO: $159,900.<br />

Call 378-3231.<br />

VEHICLES / MOTORCYCLES /<br />

MOTORHOMES / BOATS /<br />

YARD EQUIPMENT / ACCESSORIES<br />

2001 Honda Civic 4-DR sedan. Needs<br />

transmission work. Engine runs good, body in<br />

good condition. Interior needs TLC. $1,500<br />

OBO. Call 553-2696.<br />

WANTED<br />

Old, unused vinyl records. If you have some<br />

that are just taking up space, call 520-9401.<br />

20 APRIL <strong>2011</strong><br />

<strong>St</strong>. Vincent’s offers training in<br />

five medical disciplines and<br />

readers are encouraged to<br />

call for more information:<br />

• Computed Tomography<br />

308-8567<br />

• Diagnostic Medical<br />

Sonography<br />

308-8272<br />

• Nuclear Medicine<br />

Technology<br />

308-8484<br />

• Medical Technology<br />

308-3817<br />

• Radiologic Technology<br />

308-8552<br />

Quotations<br />

of <strong>St</strong>. Elizabeth<br />

Ann Bayley Seton<br />

“I trust all to the<br />

Mercy of<br />

Him who<br />

never forsakes<br />

those who<br />

confide in<br />

Him.”<br />

The SVHC Values Line<br />

is available 24 hours a day,<br />

7 days a week to report<br />

concerns you<br />

might have.<br />

Call 1-800-707-2198.<br />

jaxhealth.com<br />

<strong>St</strong>. Vincent’s proudly supports<br />

Memories of Love, which helps<br />

families who have a parent facing a<br />

life-threatening illness and young<br />

children (ages 16 and under). The entire<br />

immediate family is sent to Orlando for<br />

a fun-filled respite that creates joyful,<br />

lasting and loving memories. The trip<br />

includes theme park tickets, hotel<br />

accommodations, discounted<br />

meals and $200 for travel and<br />

incidentals. Approval is not based on<br />

income and the application process is<br />

easy. For more information, or to apply,<br />

call (904) 596-2789 or (800)625-1566,<br />

or visit their website,<br />

www.memoriesoflove.org.<br />

Mediscoop is published monthly<br />

for associates, physicians,<br />

volunteers and friends of<br />

<strong>St</strong>. Vincent’s <strong>Health</strong>Care.<br />

Please submit articles and ideas<br />

for articles via interoffice mail to<br />

Marketing and Communications,<br />

email to mediscoop@jaxhealth.com,<br />

or fax to 308-7941.<br />

Deadlines for the next edition:<br />

<strong>April</strong> 29.<br />

ST. VINCENT’S<br />

H E A L T H C A R E<br />

Marketing and Communications<br />

2 Shircliff Way, Suite 620 DePaul<br />

Kathie Ford, Editor<br />

If you have a concern<br />

about patient safety,<br />

please call the SVHC<br />

Patient Safety Hotline,<br />

308-SAFE. You can<br />

remain anonymous.

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