Eucharistic Celebration and Commissioning of - St. Vincent's ...
Eucharistic Celebration and Commissioning of - St. Vincent's ... Eucharistic Celebration and Commissioning of - St. Vincent's ...
Travelin’ Trophies Return to Familiar Places By Paula Naugle Service Excellence The Patient Experience Travelin’ Trophies are back in familiar places. At SVMC, 4 East earned the Travelin’ Trophy for having an Overall Patient Satisfaction of 97.2 Excellent Rank for all Inpatient Medical Units nationwide from April through June 2010. This means 65% of their patients told us their perception of care in 4 East was excellent! This has been a well deserved award for 4 East; just six months ago, they had a rank of 9.4, in the single digits. Dr. Deacon-Casey joined in the celebration and proclaimed the Techs really make the difference. What great teamwork! Please help us in congratulating SVMC’s 4 East and SLH’s Radiology for their outstanding patient care! Moody Chisholm served the cake at the 4 East celebration. Moody Chisholm, Karen Darnell, Sister Virginia Ann and Sara Dean were on hand to help congratulate Nurse Manager Kathy Koenig and her unit. Kathy proudly proclaimed that it was due to all the associate’s hard work and dedication to provide excellent care! Moody made quite an impression by personally serving the cake. SLH’s Travelin’ Trophy has been awarded to Outpatient Radiology for achieving an Excellent Rank of 90.3 for April through June 2010. This makes the fourth time SLH Radiology has won the quarterly Trophy since April 2008! SVMC 4 East had an Overall Patient Satisfaction of 97.2 Excellent Rank for all Inpatient Medical Units nationally from April through June 2010. Seventy two percent of their patients said they provided excellent care! To mark this momentous occasion, Elaine Murtha, Sister Clare Marie and Randy Hartley helped them celebrate with the Travelin’ Trophy and cake. 14 AUGUST 2010 SLH Outpatient Radiology had an Excellent Rank of 90.3 for April through June 2010.
SVMC Emergency Department Associates Send Care Packages to Troops Brenda White, RN at St. Vincent’s emergency department, had such an overwhelming sense of gratitude for our troops serving abroad that she decided to give back. White told her co-workers about wanting to ship care packages to our troops and soon she had her own Army of helpers gathering items to donate to soldiers! Their gifts of toiletries, snacks and many other niceties filled six boxes – one that was completely filled with chocolate! The associates also made small and large greeting cards, filled with special messages of gratitude and encouragement. The care packages were shipped through Harvest Ministries to a squadron with Jacksonville troops in Afghanistan. Pictured with some of the care packages sent to Afghanistan are SVMC ED and administrative staff Moody Chisholm, D.Y. Simmons, Enola Goodman, Amanda Mann, Dr. Fulton, Dr. Gilberstadt, Lauren Cramer, Carlisha Cooler, Annetta Gilbert, Sharon Cothren, Lisa Zatkos, Janice Brown and Christy Smith. Support the 2010 Marine Run Yellow-shirted SVHC volunteers served cool water to 2,500 Marines who participated in last year’s race. SVHC associates are invited to support the Marine Run by manning the water station in front of SVHC. The runners will pass SVMC two times. This is a great opportunity for teens who need community service hours. Friends and family are welcome to join the fun. • No money to collect — no fundraising. • Just come hand out water and cheer the runners on. • Enjoy a live band, coffee and pastries and all the excitement. • Free Marine Run t-shirts for volunteers Following the race, all volunteers are invited to a “Special Thank You Party” with great food, party beverages, fun activities and Marine equipment at Metropolitan Park. It’s all free! Jax. Marine Corps ½ Marathon & Freedom 5K Saturday, October 16 6 a.m. to 8:30 a.m. St. Vincent’s Water Station Riverside Avenue by the Dillon Garage Contact Phyllis Appleby at 308-8574 or by e-mail, with your t-shirt size and phone number to register. AUGUST 2010 15
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Travelin’ Trophies<br />
Return to Familiar Places<br />
By Paula Naugle<br />
Service Excellence<br />
The Patient Experience Travelin’<br />
Trophies are back in familiar places.<br />
At SVMC, 4 East earned the Travelin’<br />
Trophy for having an Overall Patient<br />
Satisfaction <strong>of</strong> 97.2 Excellent Rank<br />
for all Inpatient Medical Units<br />
nationwide from April through June<br />
2010. This means 65% <strong>of</strong> their patients<br />
told us their perception <strong>of</strong> care in<br />
4 East was excellent! This has been a<br />
well deserved award for 4 East; just six<br />
months ago, they had a rank <strong>of</strong> 9.4, in<br />
the single digits.<br />
Dr. Deacon-Casey joined in the<br />
celebration <strong>and</strong> proclaimed the Techs<br />
really make the difference.<br />
What great teamwork!<br />
Please help us in congratulating<br />
SVMC’s 4 East <strong>and</strong> SLH’s Radiology<br />
for their outst<strong>and</strong>ing patient care!<br />
Moody Chisholm served the cake at the<br />
4 East celebration.<br />
Moody Chisholm, Karen Darnell,<br />
Sister Virginia Ann <strong>and</strong> Sara Dean were<br />
on h<strong>and</strong> to help congratulate Nurse<br />
Manager Kathy Koenig <strong>and</strong> her unit.<br />
Kathy proudly proclaimed that it was<br />
due to all the associate’s hard work <strong>and</strong><br />
dedication to provide excellent care!<br />
Moody made quite an impression by<br />
personally serving the cake.<br />
SLH’s Travelin’ Trophy has been<br />
awarded to Outpatient Radiology for<br />
achieving an Excellent Rank <strong>of</strong> 90.3 for<br />
April through June 2010. This makes<br />
the fourth time SLH Radiology has<br />
won the quarterly Trophy since April<br />
2008!<br />
SVMC 4 East had an Overall Patient Satisfaction <strong>of</strong> 97.2 Excellent Rank<br />
for all Inpatient Medical Units nationally from April through June 2010.<br />
Seventy two percent <strong>of</strong> their patients<br />
said they provided excellent care! To<br />
mark this momentous occasion, Elaine<br />
Murtha, Sister Clare Marie <strong>and</strong> R<strong>and</strong>y<br />
Hartley helped them celebrate with the<br />
Travelin’ Trophy <strong>and</strong> cake.<br />
14 AUGUST 2010<br />
SLH Outpatient Radiology had an Excellent Rank <strong>of</strong> 90.3 for April through<br />
June 2010.
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