CardioSoft - Jaken Medical...

Miscellaneous: Troubleshooting
Troubleshooting
Problem
Installation of
acquisition module
not possible,
module has
problems sending
data, red bar on
ECG
Send exercise test
data not possible
Exercise test
analysis does not
start
Incorrect heart rate
or arrhythmia
results
Displayed data are
incomplete.
The message The
following software
options are not
available: appears,
although all option
codes were entered
correctly
System does not
identify ergometer.
Remedy
CORINA:
Check AC power adapter! The green LED must be illuminated
when ECG acquisition is started.
Check connection cable and connectors.
CAM-USB:
Normal operation: green LED on, yellow LED off.
Both LEDs off: no power.
Green LED on, yellow LED blinks: CAM14 module not
connected.
Green and yellow LEDs on: not ready.
Green and yellow LEDs on + beep: no connection to CAM-USB.
If the installed manufacturer's printer driver has a spooler or print
status indicator (e.g. HP), this driver must be uninstalled and all
pertinent entries must be removed from the registry, if applicable.
This should be referred to an authorized system administrator,
because incorrect entries in the registry may cause the system to
break down. Please install a standard printer driver, e.g. the
Windows driver HP LaserJet 4 for laser printers.
Check network address of the remote PC on your local PC and
correct, if necessary.
Check option code and correct, if necessary.
Enable the Remote View function.
Not all required electrodes are applied. If you wish to initiate the
analysis all the same, click the Relearn medians button.
The program may have selected two unsuitable leads. Manually
select two good leads (see section “Miscellaneous 1 Tab” on
page 11-24).
The screen diagonal entered in the System Configuration
(section “General Tab” on page 11-41) is incorrect.
For screens below 17 inches: the Windows taskbar is always on
top (Windows settings - Taskbar).
Wrong screen resolution in Windows. Please use Small Fonts.
The CAM-USB interface box was not connected when the
program was started. Connect the CAM-USB interface box, exit
the program and restart.
Incorrect ergometer model / port selected (section “Devices
Tab” on page 11-53).
Check connection cable and connectors.
Turn ergometer off and on again. Restart the program.
Revision A CardioSoft B-27
2023324-053