Dissertation_Paula Aleksandrowicz_12 ... - Jacobs University

Dissertation_Paula Aleksandrowicz_12 ... - Jacobs University Dissertation_Paula Aleksandrowicz_12 ... - Jacobs University

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4.2.2. Overall human resource management strategy I will start this section with the definition of older workers given by the interviewed personnel managers and employee representatives. Afterwards, I will describe the overall orientation of personnel policy with regard to the age of workers (age-blind, favouring younger workers, favouring older workers) and its main focus (e.g., personnel reductions, know-how transfer, health management). I will also present firms which have an age management policy, which takes into account the ageing of the workforce. Age management may be pursued in singular areas, e.g. in recruitment, or take the shape of an integrated age management strategy (Frerichs/Sporket 2007: 8). Older workers, the personnel policy towards whom I am studying, were defined differently by the German interviewees. The most popular criterion was calendar age (11 answers). The interviewees named the age of 50, 55, and even 40 and 45. The age threshold was often related to the firm-specific situation (10 entries) – where job tasks required a physically or mentally able person and contributed to the early wear and tear of workers, or the personnel practice in such fields as further training, recruitment or promotion discriminated against workers of a certain age and turned them into ´older workers´ relatively early. In many cases, both the managers and works councils had the same idea of the old-age threshold. That is, the firm practice which excludes or includes workers of a certain age acquires an institutional status which shapes the life courses of workers (Mayer 2001: 164) and contributes to the ´chronologisation´ of the life course (Kohli et al. 1983: 24). German interviewees were hesitant with answering directly the question about problems or chances connected with older workers in the firm. Only a few named assets or drawbacks of that age group. ´Expert know-how´ was the only asset named by five interviewees, and negative characteristics were mentioned by ten persons – lower mobility, lower ability and willingness to learn new things, lower motivation, lower interest to deal with new, innovative ideas, worse health status, lower performance, or the existence of seniority rulings granted independent of actual performance. Those opinions are in accord with arguments of neo-classical labour market theories which explain the worse position of older persons on the labour market (e.g. Soltwedel/Spinanger 1976). (Some experts qualified their 115

opinions by adding that similar traits could be found among the middle-old and the young and that one could not generalise.) An ´age-blind´ personnel policy does not apply discriminatory mechanisms towards older workers. However, in cases where older workers are worn out due to unfavourable working conditions or insufficient further training, such age-blind policy may appear as ´muddling through´ and non-reaction. An ´age-sensitive´ or ´age-balanced´ policy is therefore required (Köchling/Deimel 2006: 105ff) ), denoting that personnel policy is approached from the “demographic focus”. Only few respondents answered the question about the general direction of personnel policy – whether it was age-blind, favouring older workers or favouring younger workers. A typical example of the first type is the civil service establishment Firm DE-1. Personnel policy in the German civil service is subject to a high degree of legal regulation and may not differ by age (1_Firm DE-1_HRM 45 ). Some exceptions from this rule exist, but they are to the benefit of older workers, e.g. seniority wages. None of the interviewees (neither HRM nor employee representatives) assessed that the policy of the establishment favoured the young. Only a closer examination of singular areas of personnel policy (see next chapters) revealed mechanisms which favoured either young or old workers and applicants. A dedicated age management strategy was found in four establishments only; see Box 1 for one example. Other firms which take into account the ageing of the workforce and which developed personnel policies in more than one policy field are Firm DE-7, Firm DE- 10 and Firm DE-13. 45 The first number denotes the timing of the interview (1 – spring 2004, 2 – autumn 2006), HRM/WCM– whether the interviewee was a human resource manager or a works council member (usually chairman/- woman). 116

opinions by adding that similar traits could be found among the middle-old and the young<br />

and that one could not generalise.)<br />

An ´age-blind´ personnel policy does not apply discriminatory mechanisms towards<br />

older workers. However, in cases where older workers are worn out due to unfavourable<br />

working conditions or insufficient further training, such age-blind policy may appear as<br />

´muddling through´ and non-reaction. An ´age-sensitive´ or ´age-balanced´ policy is<br />

therefore required (Köchling/Deimel 2006: 105ff) ), denoting that personnel policy is<br />

approached from the “demographic focus”.<br />

Only few respondents answered the question about the general direction of personnel<br />

policy – whether it was age-blind, favouring older workers or favouring younger workers. A<br />

typical example of the first type is the civil service establishment Firm DE-1. Personnel<br />

policy in the German civil service is subject to a high degree of legal regulation and may not<br />

differ by age (1_Firm DE-1_HRM 45 ). Some exceptions from this rule exist, but they are to<br />

the benefit of older workers, e.g. seniority wages.<br />

None of the interviewees (neither HRM nor employee representatives) assessed that the<br />

policy of the establishment favoured the young. Only a closer examination of singular areas<br />

of personnel policy (see next chapters) revealed mechanisms which favoured either young<br />

or old workers and applicants.<br />

A dedicated age management strategy was found in four establishments only; see Box 1<br />

for one example. Other firms which take into account the ageing of the workforce and<br />

which developed personnel policies in more than one policy field are Firm DE-7, Firm DE-<br />

10 and Firm DE-13.<br />

45 The first number denotes the timing of the interview (1 – spring 2004, 2 – autumn 2006), HRM/WCM–<br />

whether the interviewee was a human resource manager or a works council member (usually chairman/-<br />

woman).<br />

116

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