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Important phone numbers Embassies and Consulates (++385 ... - Istra

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PRACTICAL INFORMATION.<br />

<strong>Important</strong> <strong>phone</strong> <strong>numbers</strong><br />

<strong>++385</strong> International tele<strong>phone</strong> code for Croatia<br />

(0)52 Regional tele<strong>phone</strong> code for Istrian county<br />

<strong>++385</strong> 1 4556 455 Croatian Tourist Board<br />

<strong>++385</strong> 52 452 797 Istrian Tourist Board<br />

060 520 520 Weather forecast <strong>and</strong> road conditions<br />

901 International call assistance<br />

902 International informations<br />

95 Exact time<br />

92 Police<br />

93 Fire brigade<br />

94 Ambulance<br />

112 Emergency<br />

987 HAK - Road assistance<br />

9155 Search <strong>and</strong> rescue at the sea<br />

<strong>Embassies</strong> <strong>and</strong> <strong>Consulates</strong> (<strong>++385</strong>)<br />

A<br />

B<br />

CH<br />

CZ<br />

D<br />

F<br />

051 338 554 - Rijeka<br />

01 4578 901, 4578 903 - Zagreb<br />

01 4878 800 - Zagreb<br />

01 6121 558, 6177 246 - Zagreb<br />

01 6300 100, 6300 104 - Zagreb<br />

01 4893 600 - Zagreb<br />

GB 01 6009 122 - Zagreb<br />

I 051 355 200 - Rijeka<br />

I 052 773 122 - Buje<br />

I 052 388 864 - Pula<br />

H 051 213 494 - Rijeka<br />

NL 051 271 977 - Rijeka<br />

PL<br />

S<br />

SLO<br />

RU<br />

DK<br />

RUS<br />

01 4899 444 - Zagreb<br />

051 212 287 - Rijeka<br />

01 6311 000, 6311 011 - Zagreb<br />

01 3755 038 - Zagreb<br />

051 212522 - Rijeka<br />

01 3755 038 - Zagreb<br />

Medical Service<br />

Info<br />

During your stay in Croatia, you are entitled to medical services at health stations <strong>and</strong> hospitals at minimum cost that is charged<br />

to Croatian citizens too. Visitors from Bulgaria, Hungary, Pol<strong>and</strong> <strong>and</strong> Great Britain are obliged to present their passport. Aside from<br />

the passport or identity card the following forms are necessary: Austria A/HR 3, Belgium BE/HR 111, Bosnia <strong>and</strong> Herzegovina BH/<br />

HR 3, Czech Republic CZ/HR 111 <strong>and</strong> CZ/HR 111A, France SE 21-04 A, Italy 111 I, Luxembourg L/HR 111, Germany HR/D 111 <strong>and</strong><br />

HR/D 112, Romania R/Y 11, Slovenia SLO/HR 3, Serbia <strong>and</strong> Montenegro SCG/HR 111.<br />

Tourists may also use the services of private medical doctors <strong>and</strong> dentists where a full price is charged for all medical treate -<br />

ments.<br />

A pharmacy that is open 24 hours a day, 7 days a week is located in Pula, Giardini 14, tel. (+385 52) 222 551.<br />

There is a network of veterinary clinics <strong>and</strong> centres in Croatia. For more information look at www.veterinarstvo.hr,<br />

veterinarstvo@zg.tel.hr<br />

Visas<br />

Citizens from EU, Norway, Icel<strong>and</strong>, Switzerl<strong>and</strong>,<br />

Bosnia <strong>and</strong> Herzegovina, Australia,<br />

North <strong>and</strong> South America <strong>and</strong> many other<br />

countries are allowed into Croatia without<br />

a visa. Everybody who needs a visa (citizens<br />

from Albania, Belarus, Moldovia, Russian<br />

Fed.,Ukraine, China, South Africa...) must<br />

obtaine it before entering. You can not do<br />

this at any Croatian l<strong>and</strong> border. You can fi nd<br />

basic information about the visa regime between<br />

the Republic of Croatia <strong>and</strong> all other<br />

countries on www.mvpei.hr<br />

Customs<br />

Customs regulations of the Republic of Croatia<br />

are in line with the st<strong>and</strong>ards of European<br />

Union countries.<br />

Travel documentation: Passport or some<br />

other internationally recognised identifi -<br />

cation document. Tourists may remain in<br />

Croatia for up to three months.<br />

Foreign citizens may carry in their personal<br />

luggage without any limits. Foreign currency<br />

is freely brought in <strong>and</strong> taken out of the<br />

country (up to a value of 3.000 euros); up to<br />

a value of 15.000 kn for domestic currency.<br />

More expensive professional <strong>and</strong> technical<br />

equipment should be registered at the<br />

border.<br />

Dogs <strong>and</strong> cats, accompanied by their owner,<br />

need to have an International certifi cate<br />

from a registered veterinarian stating that at<br />

least 15 days <strong>and</strong> not more than six months<br />

have passed since their vaccination against<br />

rabies.<br />

Registration<br />

When you check in a hotel, hostel, campsite<br />

or an appartment, you will automatically be<br />

registered with the police, a matter required<br />

by law. If you are staying with friends please<br />

do it yourself.<br />

In a 24 hour period, check with your nearest<br />

police station (Tel. 92) <strong>and</strong> be sure to bring<br />

your passport. You will be kindly asked to<br />

complete some paperwork, a procedure<br />

necessary for your own safety, helping you<br />

overcome any inconvenience that may<br />

occur while you are on a holiday.<br />

Currency<br />

The only currency used in Istria/Croatia is<br />

Kuna (1 Kuna = 100 Lipa). There are 1, 2, 5,<br />

10, 20, 50 Lipa coins; 1, 2, 5 <strong>and</strong> 25 Kuna<br />

coins <strong>and</strong> 5, 10, 20, 50, 100, 200, 500 <strong>and</strong><br />

1.000 Kuna banknotes. Cash dispensing<br />

machines are ubiquitous. Most hotels,<br />

restaurants <strong>and</strong> shops accept credit cards<br />

(American Express, Diners Club, Eurocard/<br />

Mastercard, Visa). Foreign currency can be<br />

exchanged in banks, exchange offi ces post<br />

offices, travel agencies, hotels, camps, marinas;<br />

cheques can be cashed in banks.<br />

Shopping<br />

Keep receipts for purchase you buy in Croatia<br />

<strong>and</strong> ask for a tax-free form for bills over<br />

500 Kn (apart from petroleum derivetives<br />

<strong>and</strong> grosseries); you qualify for a tax refund<br />

when you get home. Ask for a stamp at the<br />

border! If you intend to buy works of art, ask<br />

for export approval before you buy. More on<br />

www.carina.hr


PRACTICAL INFORMATION.<br />

Time zone<br />

Population<br />

National holidays<br />

CET (gmt) +1<br />

Climate<br />

The tipical Mediterranean climate in Istria<br />

characterises with mild winters <strong>and</strong> long<br />

<strong>and</strong> hot summers. The air temperature<br />

during the winter very rarely goes below<br />

zero degrees centigrade, <strong>and</strong> the snow<br />

is a real rarity. During the year Istria has<br />

the average of 2.380 hours of sunshine,<br />

most often during the summertime when<br />

Maestral, the light refreshing wind blows<br />

from the sea. The average air temperature<br />

during the warmest period (July) is 23°C.<br />

The lowest average sea temperature is 9°C<br />

<strong>and</strong> the highest is 24°C, offering the best<br />

climate conditions for your perfect holiday.<br />

GSM Operator<br />

Istria is the largest peninsula on the Adriatic<br />

coast, <strong>and</strong> is the westernmost region of<br />

Croatia. It counts 200.000 inhabitants. The<br />

largest town Pula counts 60.000.<br />

Religion<br />

The majority of population in Croatia are<br />

Catholics that represent 87.3% of belivers,<br />

so there are many Catholic holidays <strong>and</strong><br />

processions you can also attend. Other<br />

religions like Orthodox, Muslim, Jewish are<br />

also represented.<br />

Electricity<br />

Voltage on city power grid is 220 V / 50 Hz,<br />

so visitors from the U.S. will need to use a<br />

transformer <strong>and</strong> visitors from G.B. will have<br />

to use an adopter for European electricity<br />

grid to run their electrical appliances.<br />

January 1 New Year’s Day<br />

January 6 Epiphany<br />

Easter Monday The second day of<br />

Easter<br />

May 1<br />

Labour Day<br />

40 days from Easter Corpus Christi<br />

June 22<br />

Anti-Fascist Resistance<br />

Day<br />

June 25<br />

Statehood Day<br />

August 5<br />

Victory Day <strong>and</strong><br />

National ThanksgIving<br />

Day<br />

August 15 Assumption<br />

October 8 Independence Day<br />

November 1 All Saints’ Day<br />

December 25, 26 Christmas Holidays<br />

During the national holidays all public institutions<br />

are closed!<br />

Diving<br />

091 VIPnet<br />

092 tomato<br />

095 Tele2<br />

098, 099 T-mobile<br />

Road traffic<br />

The same regulations as elsewhere in Europe<br />

are valid on the roads in Istria. Speed<br />

limitations are marked on individual roads.<br />

Permited speed in towns is 50 km/h, out<br />

of towns 80 km/h <strong>and</strong> on highways 130<br />

km/h. Allowed quantity of alcohol in the<br />

blood is 0,0 per mille.<br />

Gas stations work according to the established<br />

schedule <strong>and</strong> some of them, mainly<br />

on major roads, are open 24 hours a day.<br />

In case of car defect or accident, call HAK<br />

(Croatian Automobile Club) dispatcher<br />

centre tel. 987 (round the clock). Services<br />

are paid in cash, by cheque or credit<br />

cards. HAK is a member of AIT <strong>and</strong> FIA.<br />

Airports<br />

PULA<br />

Pula airport, Tel. +385 (0)52 530 105<br />

www. airport-pula.hr<br />

VRSAR<br />

Tourist airport, Tel. +385 (0)52 441 810<br />

MEDULIN<br />

Sport airport<br />

Tel. +385 (0)52 506 505, +385 (0)98 420 577<br />

www.delicair.hr<br />

Maritime traffi c<br />

For boaters in Istria there are petroleum<br />

derivetives filling stations located on shores of<br />

many Istrian towns:<br />

Umag - open from 7 a.m. to 10 p.m.<br />

Poreč - open from 7 a.m. to 9 p.m.<br />

Rovinj - open from 7 a.m. to 9 p.m.<br />

Pula (harbour) - open from 7 a.m. to 8 p.m.<br />

Pula (Marina Veruda) - *open 7 a.m.-10 p.m.<br />

*Summer time only!<br />

A permit is necessary for recreational sports<br />

diving. Information:<br />

Tel. +385 (0)1 484 8765<br />

Fax +385 (0)1 484 9119<br />

www.diving-hrs.hr<br />

E-mail: info@diving-hrs.hr<br />

Diving centres: www.istra.hr<br />

Harbour authority<br />

UMAG<br />

Obala J.B. Tita / Tel. +385 (0)52 741 662<br />

NOVIGRAD<br />

Porporela 6 / Tel. +385 (0)52 758 178<br />

POREČ<br />

Obala m. Tita 17 / Tel. +385 (0)52 453 117<br />

ROVINJ<br />

Obala Pino Budicin 1 / Tel. +385 (0)52 811 132<br />

PULA<br />

Riva 18 / Tel. +385 (0)52 222 037<br />

RABAC<br />

Obala m. Tita 39 / Tel. +385 (0)52 872 085<br />

Info<br />

Nautical communications<br />

Nautical Radio Service <strong>and</strong> Communications Service The whole of the Croatian coast is covered by radio communications rather well.<br />

The radio service for protection of human lives <strong>and</strong> safety of navigation is provided by Plovput from Split, through radio stations Split<br />

<strong>and</strong> Dubrovnik, which cover the southern Adriatic, <strong>and</strong> Rijeka, which covers the northern part of our sea. According to the st<strong>and</strong>ards<br />

of the GMDSS system (Global Maritime Distress <strong>and</strong> Safety System), the channel for automated receipt of digitalized distress calls is<br />

channel 70, after which the communication is transferred to the operating channel of the coastal station, i.e. a harbor master’s office<br />

(16 or 10). GMDSS system has been in use since February, 1st 1999, <strong>and</strong> on the present VHF channel for distress calls, the channel<br />

16, constant listening will still be possible for some more time. For a direct call to a harbor master’s offi ce, the channel 10 is used.<br />

The publisher is not liable for any changes that may occur after the date of the collection of information.

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