Glacier Transportable Sampler - Isco
Glacier Transportable Sampler - Isco
Glacier Transportable Sampler - Isco
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<strong>Glacier</strong> <strong>Transportable</strong> <strong>Sampler</strong><br />
Section 5 Maintenance<br />
5.9 Contacting Teledyne<br />
<strong>Isco</strong> for Assistance<br />
Contact information can be found in the Foreword of this<br />
manual.<br />
5.9.1 Return Instructions Should it become necessary to return the <strong>Glacier</strong> to the factory<br />
for repair, please contact Teledyne <strong>Isco</strong> first and obtain a Return<br />
Authorization Number (RAN). This will aid in the prompt repair<br />
and return of the sampler.<br />
When returning the <strong>Glacier</strong>, the unit should be cleaned and<br />
packed in the original shipping containers. If the original container<br />
is not available, prepare the sampler as described below.<br />
1. Assemble all of the components, latching the sections<br />
together.<br />
2. Place the sampler in a bag.<br />
3. Select a cardboard box at least 6 inches (150 mm) longer in<br />
each dimension.<br />
4. Place the sampler in the box.<br />
5. Fill the box equally with resilient packing material (shredded<br />
paper, bubble pack, expanded foam pieces, etc.).<br />
6. Include a note describing the malfunction or reason for<br />
return, and reference the RAN.<br />
7. Seal the box and ship to the address listed below.<br />
Consulting with Teledyne <strong>Isco</strong>’s Repair Service Department may<br />
determine that only the <strong>Glacier</strong> controller requires servicing. The<br />
controller can be removed and shipped without the refrigerator<br />
assembly to save freight charges. To remove the controller and<br />
ship it:<br />
1. Remove power from the <strong>Glacier</strong>.<br />
2. Open the cover to gain access to the controller.<br />
3. Disconnect the suction line from the pump tube.<br />
4. Disconnect the pump tube from the bulkhead fitting.<br />
5. Remove the two screws from the base of the controller.<br />
6. Lift the controller straight up from its mounting surface.<br />
7. Close the controller cover.<br />
CAUTION<br />
Removing the controller exposes the electrical connector. Do<br />
not apply power to the <strong>Glacier</strong> while the controller is removed.<br />
Close the controller cover to protect the exposed connector<br />
and to prevent injuries.<br />
8. Place the controller in a bag.<br />
9. Place the controller in a box at least 6 inches (150 mm) longer<br />
in each dimension and fill the box equally with resilient<br />
packing material.<br />
5-12
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