Good Practices and Innovations in Public Governance 2003-2011

Good Practices and Innovations in Public Governance 2003-2011 Good Practices and Innovations in Public Governance 2003-2011

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Good Practices and InnovATIONS in Public Governance 2011 Category 4 Advancing Knowledge Management in Government Region Country Initiative Institution Pg Africa South 849 – Gauteng Integrated Gauteng Department of Agriculture 47 Africa Decision Support and Rural Development South Africa Asia and the Pacific Rep. of Korea Slovakia Romania Mexico Oman Thailand 939 – Service Excellence Tax Office Revenue Department of Thailand Egypt 48 Asia and the Pacific Republic of Korea 905 – E-People System: Knowledge Management for People’s Voice Anti-Corruption and Civil Rights Commission 49 Europe and North Am. Portugal 1091 – Common Knowledge Network Agency for the Public Services Reform 50 Tanzania Latin Am. Brazil Tunisia 968 – Monitoring India of Public Rep. of Korea Office of Poland the Comptroller General 51 and the Expenditure Caribbean Latin Am. Dominica 1119 – Improving Data Collection Institution: Fisheries Division 52 Netherlands and the Colombia on Peru Fish activities and Oman Saudi Arabia Caribbean Coastal Resources Management Western Asia Oman 875 – Transforming the Society through E-Oman Strategy Information Technology Authority 53 Western Asia Rep. of Korea United Arab Emirates Thailand 991 – Dubai Knowledge Management Program Canada Portugal Dubai Executive Council – DGEP 54 Mexico South Africa Thailand Rep. of Korea Portugal Brazil Dominica Oman UAE 46

2011 Category 4: South Africa Africa South Africa 2011 Category 4 — 1st Place Winner Initiative: 849 – Gauteng Integrated Decision Support Institution: Gauteng Department of Agriculture and Rural Development Description The Gauteng Department of Agriculture and Rural Development faced the challenge of integrating all four of its line functions into its Geographical Integration System (GIS) and to allow full access to key stakeholders. What created this problem was a lack of compatibility among the line functions of the GIS. By using ArcExplorer software, over a four year period the GIS was integrated to enable data to be stored from all of its line functions and to be made widely accessible to internal and external stakeholders and generally to interested members of the public in the Gauteng Province and beyond. The sub-sectors of environment, conservation and agriculture too benefit greatly from the product. The innovative part of the system is that it combines different data sets into one application empowering environment officers to share the information with different departments of the organization and its clients. 47

<strong>2011</strong> Category 4: South Africa<br />

Africa<br />

South Africa<br />

<strong>2011</strong> Category 4 — 1st Place W<strong>in</strong>ner<br />

Initiative:<br />

849 – Gauteng Integrated Decision Support<br />

Institution:<br />

Gauteng Department of Agriculture <strong>and</strong> Rural Development<br />

Description<br />

The Gauteng Department of Agriculture <strong>and</strong> Rural Development faced the challenge<br />

of <strong>in</strong>tegrat<strong>in</strong>g all four of its l<strong>in</strong>e functions <strong>in</strong>to its Geographical Integration System<br />

(GIS) <strong>and</strong> to allow full access to key stakeholders. What created this problem was a<br />

lack of compatibility among the l<strong>in</strong>e functions of the GIS. By us<strong>in</strong>g ArcExplorer<br />

software, over a four year period the GIS was <strong>in</strong>tegrated to enable data to be stored<br />

from all of its l<strong>in</strong>e functions <strong>and</strong> to be made widely accessible to <strong>in</strong>ternal <strong>and</strong> external<br />

stakeholders <strong>and</strong> generally to <strong>in</strong>terested members of the public <strong>in</strong> the Gauteng Prov<strong>in</strong>ce<br />

<strong>and</strong> beyond. The sub-sectors of environment, conservation <strong>and</strong> agriculture too<br />

benefit greatly from the product. The <strong>in</strong>novative part of the system is that it comb<strong>in</strong>es<br />

different data sets <strong>in</strong>to one application empower<strong>in</strong>g environment officers to share the<br />

<strong>in</strong>formation with different departments of the organization <strong>and</strong> its clients.<br />

47

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