Good Practices and Innovations in Public Governance 2003-2011

2011 Category 2: Tunisia
Africa
Tunisia
2011 Category 2 — 2nd Place Winner
Initiative:
1069 – Integrated System to Improve Trade Processes
Institution:
Office de la Marine Marchande Et de Ports
Description
Import and export of goods by sea to Tunisia has been a lengthy process, brought
about by complex procedures, non-standardized operations and resulting in congestion
during peak periods of operation at the ports. The project sought to compress
time of transit of goods through ports for import by reducing them to seven days
initially and then up to three days in a second phase of the project. The quality of
service to shippers has been improved and transit costs of goods through the port
have been reduced. In addition, better organization, space management and port infrastructure
and optimizing investments were realized. Key activities included establishing
paperless processes through elimination of trade paper and introduction of
computerized trading signed electronically as well as anticipation of formalities before
actual arrival of the goods.
31