Good Practices and Innovations in Public Governance 2003-2011

This publication provides an overview of 145 successful innovations in governance
and public administration from 50 countries that received the United Nations Public
Service Awards, which is the most prestigious international recognition of excellence
in public service. The purpose of this book is to disseminate, through descriptive
case studies, information about innovative practices by looking at the problem that
led to an innovation; the solution that was designed and implemented to respond to
the specific challenge; the actors and steps involved in the innovation process, and
lessons learned. Learning more about how public institutions from around the world
have solved difficult governance challenges can be a powerful and inspirational tool
for those engaged in improving public sector performance.
Published by the United Nations
ISBN-13: 978-92-1-123188-5
eISBN-13: 978-92-1-054950-9
Sales No.: E.11.II.H.1
Price: $35.00
June 2011